HealthInsQandA.docx

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Healthcare Insurance
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SNU-700-14-R-0001
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US Embassy Managua Healthcare Solicitation PRE-PROPOSAL MEETING April 25th 2014 Questions and Answers

Q:Can you provide statistics on the types of services that were provided to your employees under the current contract?
A:Yes, we will provide basic statistical information for the past year. You’ll receive it in a separate document.
Q:Can you provide ages/genders and occupations of the employees?
A:Yes, we will provide such information.
Q:In case of a critical condition for a covered individual while out of the country, does this coverage apply internationally?
A:No. All services should be provided locally. The contract does not cover international services.
Q:Is helicopter or air transportation for medical treatment part of the services under this contract?
A:No.
Q:Will open heart surgery be part of this new contract?
A:Yes. The service is not excluded so it is included.
Q:Will the embassy provide a medicine list for the bidder?
A:No, we cannot provide a list of medicine. All medically necessary prescription medications prescribed by a licensed physician are covered.
Q:Is dental care service provided 24/7?
A:No. Dental services should be provided during normal/standard times except in case of emergencies, in which case the patient should be treated under ER procedures.
Q:Would you provide a price list for services?
A:No. We cannot provide a price list for services.
Q:Can the customer pick or chose any doctor by personal preference factors?
A:Personal preferences are not part of this contract, but the patients will have the choice to select a personal physician under a cost-constructive basis ( patient can pay the difference in cost between an “in network” physician/specialist and the doctor chosen as a personal preference).
Q:How long has the current contract in place?
A:5 years.
Q:When is the due date for this solicitation?
A:May 23, 2014 at 4:15 pm local time.
Q:Can we get information on the evaluation factors or criteria?
A:You can find the evaluation factors in Section M of this solicitation.
Q:Can we present a proposal joint with an insurance company?
A:Yes you can.
Q:Will baby formula (Similac, Enfamil, Nan, for example) for newborn infants be covered by this new contract?
A:USG will review your proposals regarding this topic. It is neither excluded nor included in the solicitation.

Amendment No. 001 Page 1 Solicitation SNU-700-14-R-0001

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