Makeready_and_minor_repairs_services_solicitation_SKU200-13-R-8583.doc

Make Ready Solicitation

Minor Repairs/Maintenance

SKU200-13-R-8583

6/24/2013

American Embassy Kuwait

Zeyad I Qishawi

June 24, 2013 To: Prospective Offerors

Subject: Solicitation number SKU200-13-R-8583 Enclosed is a Request for Proposals (RFP) for make-ready services (minor repairs/maintenance). To submit a proposal:

· follow the instructions in Section L of the solicitation,

· complete the required portions of the attached document, and

· submit your proposal to the address shown on the Standard Form 1442 that follows this letter.

The U.S. Government intends to award a contract to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract based on initial proposals, without holding discussions. However, we may hold discussions with companies in the competitive range if there is a need to do so.

Your proposal must be submitted in a sealed envelope marked "Proposal # SKU200-13-R-8583 is Enclosed" to the Front Gate of American Embassy Kuwait on or before July 25, 2013 @ 1400 Kuwait local time. NO proposal will be accepted after this time.

Direct any questions regarding this solicitation in writing by email or fax to ALL of the following:

· Zeyad I Qishawi Email QishawiZI@state.gov, Fax 965-2259-1938.

· Omar Ali

Email AliOA@state.gov , Fax 965-2259-1938

· Nicholas Quackenbush:

Email QuackenbushN@state.gov, Fax 965-2259-1938

Sincerely, Omar Ali

Contracting Officer

MODEL CONTRACT

SECTION A

SOLICITATION, OFFER,

AND AWARD

(Construction, Alteration, or Repair)

1. SOLICITATION NO.

SKU200-13-R-8583

2. TYPE OF SOLICITATION

[ ] SEALED BID

xx[] NEGOTIATED

3. DATE ISSUED

June 24, 2013

PAGE OF PAGES

IMPORTANT - The “offer” section on the reverse must be fully completed by offeror.

4. CONTRACT NO.

5. REQUISITION/PURCHASE REQUEST NO.

6. PROJECT NO.

7. ISSUED BY

CODE

8. ADDRESS OFFER TO

GENERAL SERVICES OFFICE

AMERICAN EMBASSY, KUWAIT

BAYAN BLK 14

MASJED AL AQSA ST.

American Embassy Kuwait

Procurement Office

Attn: Zeyad I Qishawi

9. FOR INFORMATION

CALL:

A. NAME

Omar Ali B. TELEPHONE NO (Include area code) (NO COLLECT CALLS) + (965)259-1424

SOLICITATION

NOTE: In sealed bid solicitations “offer” and “offeror” mean “bid” and “bidder.”

10. THE GOVERNMENT REQUIRES PERFORMANCE OF THE WORK DESCRIBED IN THESE DOCUMENTS (Title, identifying no., date):

Make ready services for scheduled and unscheduled services for American Embassy Kuwait housing units and various offices

11. The Contractor shall begin performance within 20 calendar days and complete it within 40 calendar days after receiving

FORMCHECKBOX

award, FORMCHECKBOX notice to proceed. This performance period is FORMCHECKBOX mandatory, FORMCHECKBOX negotiable. (See _______________.)

12A. THE CONTRACTOR MUST FURNISH ANY REQUIRED PERFORMANCE AND PAYMENT BONDS?

FORMCHECKBOX

YES

FORMCHECKBOX

NO

12B. CALENDAR DAYS

13. ADDITIONAL SOLICITATION REQUIREMENTS:

A.

Sealed offers in original and __2__ copies to perform the work required are due at the place specified in Item 8 by _1400__ (hour) local time, July 25, 2013 (date). If this is a sealed bid solicitation, offers must be publicly opened at that time. Sealed envelopes containing offers shall be marked to show the offeror’s name and address, the solicitation number, and the date and time offers are due.

B.

An offer guarantee

FORMCHECKBOX

is, FORMCHECKBOX is not required.

C.

All offers are subject to the (1) work requirements, and (2) other provisions and clauses incorporated in the solicitation in full text or by reference.

D.

Offers providing less than _____ calendar days for Government acceptance after the date offers are due will not be considered and will be rejected.

NSN 7540-01-155-3212

1442-101

STANDARD FORM 1442 (REV. 4-85)

Computer Generated

Prescribed by GSA

FAR (48 CFR) 53.236-1(e)

OFFER (Must be fully completed by offeror)

14. NAME AND ADDRESS OF OFFEROR (Include ZIP Code)

15. TELEPHONE NO. (Include area code)

16. REMITTANCE ADDRESS (Include only if different than Item 14)

CODE

FACILITY CODE

17.

The offeror agrees to perform the work at the prices specified below in strict accordance with the terms of this solicitation, if this offer is accepted by the Government within _____ calendar days after the date offers are due. (Insert any number equal to or greater than the minimum requirement stated in Item 13D. Failure to insert any number means the offeror accepts the minimum in Item 13D.

AMOUNTS

18. The offeror agrees to furnish any required performance and payment bonds.

19. ACKNOWLEDGMENT OF AMENDMENTS

The offeror acknowledges receipt of amendments to the solicitation -- give number and date of each

AMENDMENT NO.

DATE

20A. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER (Type or print)

20B. SIGNATURE

20C. OFFER DATE

AWARD (To be completed by Government)

21. ITEMS ACCEPTED:

22. AMOUNT

23. ACCOUNTING AND APPROPRIATION DATA

24. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

25. OTHER THAN FULL AND OPEN COMPETITION PURSUANT TO

FORMCHECKBOX

10 U.S.C. 2304(c)( )

FORMCHECKBOX

41 U.S.C. 253(c)( )

26. ADMINISTERED BY

CODE

27. PAYMENT WILL BE MADE BY

CONTRACTING OFFICER WILL COMPLETE ITEM 28 OR 29 AS APPLICABLE

FORMCHECKBOX

28. NEGOTIATED AGREEMENT (Contractor is required to sign this document and return ____ copies to issuing office.) Contractor agrees to furnish and deliver all items or perform all work, requisitions identified on this form and any continuation sheets for the consideration slated in this contract. The rights and obligations of the parties to this contract shall be governed by (a) this contract award, (b) the solicitation, and (c) the clauses, representations, certifications, and specifications or incorporated by reference in or attached to this contract.

FORMCHECKBOX

29. AWARD (Contractor is not required to sign this document.) Your offer on this solicitation is hereby accepted as to the items listed. This award consummates the contract, which consists of (a) the Government solicitation and your offer, and (b) this contract award. No further contractual document is necessary.

30A. NAME AND TITLE OF CONTRACTOR OR PERSON AUTHORIZED TO SIGN (Type or print)

31A. NAME OF CONTRACTING OFFICER (Type or print)

30B. SIGNATURE

30C. DATE

31B. UNITED STATES OF AMERICA

BY

31C. AWARD DATE

Computer Generated

STANDARD FORM 1442 BACK (REV. 4-85)

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1

SCOPE OF SERVICES

The contractor shall provide personnel, supplies and equipment for all make-ready services for residences for American Embassy Kuwait as described in Sections B and C of this contract, and the exhibits in Section J.

B.2

TYPE OF CONTRACT

This is a combination firm-fixed price and an indefinite-delivery, indefinite-quantity type contract for make-ready, minor repairs, janitorial and moving services.

The firm-fixed price shall include all scheduled make ready and maintenance services identified herein. Work to include furnishing all labor, materials, equipment and services (except that which is clearly stated as Government Furnished Property (GFP)), overhead (including cost of Workers’ Compensation and War-Hazard Insurance, which shall not be a direct reimbursement) and profit, unless otherwise specified. The Government will issue on a daily, weekly, biweekly, monthly, quarterly, semi-annual, or on as need basis scheduled work orders, which are pre-printed forms. The scheduled work orders shall identify the listed system/equipment or other description, machine number, location, task description, for the contractor to perform the scheduled maintenance services specified. (See Exhibit 7, Section J for Sample list of Scheduled, Unscheduled, Emergency, Urgent, and Routine maintenance Services). The following B.3 paragraphs (and subsequent paragraphs) and portions of Section C are applicable to the firm-fixed price of scheduled make ready services:

B.3.2.1.1

Housing Make Ready & Maintenance/Repair Services:

B.3.2.1.3

Unit Turnover:

B.3.2.2

Additional housing units

C.2.4

Carpet, Furniture, Curtain Cleaning Standards

C.2.5

Janitorial / Cleaning Standards

C.2.6

Plumbing Services

C.2.7

Electrical Services

C.2.8

HVAC Services

C.2.9

Carpentry Services

C.2.10

Roofing Services

C.2.11

Gardening Services

C.2.12

Masonry Services

C.2.13

General Mechanical Services

C.2.14

Safety Equipment Services

C.2.16

Home Audio-Visual (A/V):

C.2.17

Twenty-Four Hour-a-Day Emergency Response Capability:

C.2.19

House Preparation

C.2.21

Contractor Database

C.2.24

Turn-In/Retirement of Items.

C.2.30

Superintendence by Contractor:

C.3

Major Repairs Survey

C.4

Contractor Personnel

C.5

Quality Assurance

An indefinite delivery/indefinite quantity type contract will be awarded for unscheduled work or urgently needed services. Task orders will be issued using the fixed hourly rates identified below. The fixed hourly rates shall include wages, overhead, general and administrative expenses, and profit. The actual amount of work to be performed, an estimate of the professional/technical effort required, the time of such performance, and the location of the property(ies) shall be authorized by task orders issued by the Contracting Officer. Orals orders maybe necessary for emergency services however they shall be issued in writing within three business days of the oral instructions. (See Exhibit 7, Section J for Sample list of Scheduled, Unscheduled, Emergency, Urgent, and Routine maintenance Services). The following B.3 paragraphs (and subsequent paragraphs) and portions of Section C are applicable to the unscheduled make ready services:

B.3.2.4.1

Office Make Ready and Repair Services

B.3.2.3

Packing/Crating/Moving within the State of Kuwait:

B.3.2.6

Unscheduled/Emergency Services

Duration: The contract will be for a one-year period from the date of the contract award, with 4 (four) one-year options.

Minimum and maximum amounts are only applicable to the Unscheduled Services: For each effective year of the contract, the U.S. Government guarantees a minimum order of US$ 3,000.00 worth of unscheduled services. The maximum amount of services ordered under each year of the contract will not exceed US$ 270,000.00 worth of unscheduled services.

B.3

PRICES/COSTS

The prices will include all work, including furnishing all labor, materials, equipment and services. The prices listed below shall include all labor, materials, direct and indirect costs, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit.

B.3.1

CURRENCY

The currency of this contract is …………. (Offeror to identify currency) B.3.2

BASE YEAR PRICES (starting on the date stated in the Notice to Proceed and continuing for a period of 12 months)

B.3.2.1 Scheduled Make Ready & Maintenance Services

(a) In consideration of satisfactory performance, the contractor will be paid a fixed monthly price for services provided to a minimum of 55 housing units. The monthly fixed-price charges shall include all scheduled housing make ready, minor repairs, unit turnovers, and warehousing/customer services. No additional sums will be payable on account of any escalation in the cost of materials, equipment or labor (unless mandated by local law), or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required by the maintenance plan is. Nor will the contract price be adjusted on account of fluctuations in the currency exchange rate.

(b) Premium pay for services required to be provided on holidays is included only in the fixed prices for Scheduled Maintenance Services.

B.3.2.1.1 Housing Make Ready & Maintenance/Repair Services:

For a minimum of 55 housing units, the contractor shall provide all regularly scheduled make ready, preventative maintenance and repairs as needed. These services shall include cleaning, and repairs of all electrical/mechanical appliances, checking and repairing plumbing leaks, checking and emergency repairing of HVAC as well as co-coordinating services, repair and maintenance of HVAC with the land lord, painting, carpentry, masonry, welding, home audio-visual systems, twenty four hours emergency response, maintain a computerized database of all maintenance action preformed and the operation of customer services help desk. The contractor shall also be responsible for maintaining and keeping up AFRTS in working condition.

B.3.2.1.2 Warehouse/Storage and Office Space Management:

Warehouse/Storage and Office space shall be the contractor’s responsibility. The contractor shall provide approximately 500 square meters of warehouse/storage space. In addition, both the warehouse/storage and office space shall be physically located in the same location (same building), and they must be located within 10 kilometers from the U.S. Embassy. The warehouse/storage and office space must have the minimum safety requirements mandated by Kuwait Government. The Contractor’s facilities shall consist of customer service help desk to provide immediate assistance to walk-in customers and answer calls for maintenance and warehouse facility. The contractor is responsible for the care and accountability of all GFE used for the sole purpose of its housing maintenance and warehouse operation. The contractor shall be responsible for providing all equipment and personnel for running an efficient warehouse. This warehouse shall be operated during regular days and normal business hours (Sunday to Thursday 0730 to 1630 hours and on Saturday 0800 to 1600 hours (excluding local holidays)). The service shall include transportation of miscellaneous items within state of Kuwait, packing, unpacking, crating and moving, issue/delivery, receipt/return of welcome kit items, repair workshop for minor repair, and servicing of furniture and appliances, turn-in/retirements of items, recurring, and maintenance/repair of non-expendable items. Although inspections of property are an inherently governmental responsibility, it is the contractor’s responsibility to annotate the condition of such property when item is returned, and notify the COR. The Government reserves the right to stipulate hours as it sees necessary.

B.3.2.1.3 Unit Turnover:

The contractor shall perform all necessary preparations needed to any housing unit that will be transferred to new occupants, returned to the Land Lord (Property Owner) or made ready as a new lease. The house preparation will include but not limited to general cleaning of units, shampoo of carpeting, cleaning of curtains, furniture, windows, bathrooms, cabinets, kitchen, laundry room, painting, check/repair all electrical system, check appliances, check/repair all plumbing and insure the delivery of welcome kit as directed by the CO or the COR. Units range from two bedroom apartment to villa.

B.3.2.1.1 + B.3.2.1.2 + B.3.2.1.3 =

B.3.2.1.4 Janitorial/Cleaning services

The Contractor shall provide personnel, tools, and supplies required to perform cleaning/custodial services for the following:

a. Cleaning of Guards offices and rest rooms at Commander’s quarters (three days per week).

b. Cleaning of 3 residential building common areas: Exterior areas, walkways or stairwells behind a controlled access gate that are shared by more than one residential lease. These are villa floor apartments in one building where regular cleaning of the common areas are not the responsibility of the landlord under the lease agreement. Common Area Measurements: 200-250 square meters (this figure is an estimate and could change based on housing changes/terminations). Cleaning will be carried every other day/three days per week) See C.2.5 for cleaning requirements

B.3.2.1.4

B.3.2.2

Additional housing units

For any additional housing unit above the minimum housing units (55 units), the contractor shall perform all necessary preparations needed to any housing unit as defined in section B, Scheduled Maintenance Services. The contractor will submit a separate invoice for this CLIN item.

1 unit

Estimated 20 additional housing units during this base period

Total amount

B.3.2.3

Packing/Crating/Moving within the State of Kuwait:

The contractor will be responsible of packing, crating, moving of any housing units to any designated place as per COR instructions. Units range from two bedrooms apartments to villas.

Per unit ………

Estimated units to be moved this base year:

Two bedrooms apt.

Quantity 1 unit Three bedrooms apt.

Quantity 4 units Four bedrooms apt.

Quantity 3 units Villa

Quantity 1 units

B.3.2.4 Carpet Replacement

Only if instructed by COR and as per Task Order. The contractor will supply and install carpet as per instructions and carpet standards found under C.2.2 (Carpet Replacement Standards). Task orders issued will reflect actual size required times cost per square meter below.

Description

Carpet

B.3.2.5 Curtain Replacement Only if instructed by COR and as per Task Order. The contractor will supply and install Curtains with hardware as per instructions and curtain standards found under C.2.3 (Curtain Replacement Standards). Task orders issued will reflect actual size required times cost per square meter below.

Description

Drapes

Total of all line items

B.3.2.6

Unscheduled/Emergency Services

The fixed hourly rates per labor category shall be used to establish firm fixed-price task orders. Each task order shall be issued in advance and priced by multiplying the hourly rates by the number of hours required.

It is the contractor’s responsibility to provide the COR with a list of items needed for unscheduled services. In return, the COR will make sure that the Government provide these items to the contractor to fulfill unscheduled services tasks.

HVAC Helper

B.3.2.6.1 Office Make Ready and Repair Services:

The contractor shall perform all necessary make ready preparations and/or repair services needed to any offices. Requests to include but are not limited to: movement of Government Furnished Property (GFP); and, the installation or removal of GFP, to include installation or removal of security hardware or locks, installation and removal of carpets, fabrication and installation of cabinets and painting.

For profession classifications that are not listed below, the contractor shall apply the above mentioned labor hourly rate for the actual profession classification that is performed.

Description of Service

Carpentry services

B.3.2.6.2 One-Time Make Ready Services to Residential Units Only if instructed by COR, and as per task order issued. The contractor shall perform a One-time make ready services to residential units. The Contractor shall provide personnel, tools, and supplies required to perform this service. Services to include, general cleaning, furniture cleaning, carpet cleaning, and curtain cleaning. The Government reserves the right to issue a task order requesting one or combination of these services based on the following fixed-prices:

a) General Cleaning: The contractor shall complete all requirements listed under C.2.5

General Cleaning

b) Carpet Cleaning: The contractor shall complete all requirements listed under C.2.4

Carpet Cleaning

c) Curtain Cleaning: The contractor shall complete all requirements listed under C.2.4

Curtain Cleaning

d) Furniture Cleaning: The contractor shall complete all requirements listed under C.2.4

Pricing Summary Base year

B.3.2.4 – Carpet Replacement

B.3.2.6.1 - Office Make Ready and Repair Services:

B.3.2.6.2 - One-Time Make Ready Services to Residential Units

B.3.3

1st OPTION YEAR PRICES

B.3.3.1

In consideration of satisfactory performance, the contractor will be paid a fixed monthly price for services provided to a minimum of 55 housing units. The monthly fixed-price charges shall include all scheduled housing make ready, minor repairs, unit turnovers, and warehousing/customer services. No additional sums will be payable on account of any escalation in the cost of materials, equipment or labor (unless mandated by local law), or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required by the maintenance plan is. Nor will the contract price be adjusted on account of fluctuations in the currency exchange rate.

Premium pay for services required to be provided on holidays is included only in the fixed prices for Scheduled Maintenance Services.

B.3.3.1.1

For a minimum of 55 housing units, the contractor shall provide all regularly scheduled make ready, preventative maintenance and repairs as needed. These services shall include cleaning, and repairs of all electrical/mechanical appliances, checking and repairing plumbing leaks, checking and emergency repairing of HVAC as well as co-coordinating services, repair and maintenance of HVAC with the land lord, painting, carpentry, masonry, welding, home audio-visual systems, twenty four hours emergency response, maintain a computerized database of all maintenance action preformed and the operation of customer services help desk. The contractor shall also be responsible for maintaining and keeping up AFRTS in working condition.

B.3.3.1.2

Warehouse/Storage and Office space shall be the contractor’s responsibility. The contractor shall provide approximately 500 square meters of warehouse/storage space. In addition, both the warehouse/storage and office space shall be physically located in the same location (same building), and they must be located within 10 kilometers from the U.S. Embassy. The warehouse/storage and office space must have the minimum safety requirements mandated by Kuwait Government. The Contractor’s facilities shall consist of customer service help desk to provide immediate assistance to walk-in customers and answer calls for maintenance and warehouse facility. The contractor is responsible for the care and accountability of all GFE used for the sole purpose of its housing maintenance and warehouse operation. The contractor shall be responsible for providing all equipment and personnel for running an efficient warehouse. This warehouse shall be operated during regular days and normal business hours (Sunday to Thursday 0730 to 1630 hours and on Saturday 0800 to 1600 hours (excluding local holidays)). The service shall include transportation of miscellaneous items within state of Kuwait, packing, unpacking, crating and moving, issue/delivery, receipt/return of welcome kit items, repair workshop for minor repair, and servicing of furniture and appliances, turn-in/retirements of items, recurring, and maintenance/repair of non-expendable items. Although inspections of property are an inherently governmental responsibility, it is the contractor’s responsibility to annotate the condition of such property when item is returned, and notify the COR. The Government reserves the right to stipulate hours as it sees necessary.

B.3.3.1.3

The contractor shall perform all necessary preparations needed to any housing unit that will be transferred to new occupants, returned to the Land Lord (Property Owner) or made ready as a new lease. The house preparation will include but not limited to general cleaning of units, shampoo of carpeting, cleaning of curtains, furniture, windows, bathrooms, cabinets, kitchen, laundry room, painting, check/repair all electrical system, check appliances, check/repair all plumbing and insure the delivery of welcome kit as directed by the CO or the COR. Units range from two bedroom apartment to villa.

B.3.3.1.1 + B.3.3.1.2 + B.3.3.1.3 =

B.3.3.1.4

The Contractor shall provide personnel, tools, and supplies required to perform cleaning/custodial services for the following:

a. Cleaning of Guards offices and rest rooms at Commander’s quarters (three days per week).

b. Cleaning of 3 residential building common areas: Exterior areas, walkways or stairwells behind a controlled access gate that are shared by more than one residential lease. These are villa floor apartments in one building where regular cleaning of the common areas are not the responsibility of the landlord under the lease agreement. Common Area Measurements: 200-250 square meters (this figure is an estimate and could change based on housing changes/terminations). Cleaning will be carried every other day/three days per week) See C.2.5 for cleaning requirements

B.3.3.1.4

B.3.3.2

For any additional housing unit above the minimum housing units (55 units), the contractor shall perform all necessary preparations needed to any housing unit as defined in section B, Scheduled Maintenance Services. The contractor will submit a separate invoice for this CLIN item.

1 unit

Estimated 20 additional housing units during this option period

Total amount

B.3.3.3

The contractor will be responsible of packing, crating, moving of any housing units to any designated place as per COR instructions. Units range from two bedrooms apartments to villas.

Per unit ………

Estimated units to be moved this option year:

Two bedrooms apt.

Quantity 1 unit Three bedrooms apt.

Quantity 4 units Four bedrooms apt.

Quantity 3 units Villa

B.3.3.4

Only if instructed by COR and as per Task Order. The contractor will supply and install carpet as per instructions and carpet standards found under C.2.2 (Carpet Replacement Standards). Task orders issued will reflect actual size required times cost per square meter below.

Description

Carpet

B.3.3.5

Only if instructed by COR and as per Task Order. The contractor will supply and install Curtains with hardware as per instructions and curtain standards found under C.2.3 (Curtain Replacement Standards). Task orders issued will reflect actual size required times cost per square meter below.

Description

Drapes

B.3.3.6

The fixed hourly rates per labor category shall be used to establish firm fixed-price task orders. Each task order shall be issued in advance and priced by multiplying the hourly rates by the number of hours required.

It is the contractor’s responsibility to provide the COR with a list of items needed for unscheduled services. In return, the COR will make sure that the Government provide these items to the contractor to fulfill unscheduled services tasks.

HVAC Helper

B.3.3.6.1

The contractor shall perform all necessary make ready preparations and/or repair services needed to any offices. Requests to include but are not limited to: movement of Government Furnished Property (GFP); and, the installation or removal of GFP, to include installation or removal of security hardware or locks, installation and removal of carpets, fabrication and installation of cabinets and painting.

For profession classifications that are not listed below, the contractor shall apply the above mentioned labor hourly rate for the actual profession classification that is performed.

Description of Service

B.3.3.6.2

Only if instructed by COR, and as per task order issued. The contractor shall perform a One-time make ready services to residential units. The Contractor shall provide personnel, tools, and supplies required to perform this service. Services to include, general cleaning, furniture cleaning, carpet cleaning, and curtain cleaning. The Government reserves the right to issue a task order requesting one or combination of these services based on the following fixed-prices:

a) General Cleaning: The contractor shall complete all requirements listed under C.2.5

General Cleaning

Carpet Cleaning

Curtain Cleaning

Pricing Summary 1st Option Year

B.3.3.4 – Carpet Replacement

B.3.3.6.1 - Office Make Ready and Repair Services:

B.3.3.6.2 - One-Time Make Ready Services to Residential Units

B.3.4

2nd OPTION YEAR

B.3.4.1

In consideration of satisfactory performance, the contractor will be paid a fixed monthly price for services provided to a minimum of 55 housing units. The monthly fixed-price charges shall include all scheduled housing make ready, minor repairs, unit turnovers, and warehousing/customer services. No additional sums will be payable on account of any escalation in the cost of materials, equipment or labor (unless mandated by local law), or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required by the maintenance plan is. Nor will the contract price be adjusted on account of fluctuations in the currency exchange rate.

Premium pay for services required to be provided on holidays is included only in the fixed prices for Scheduled Maintenance Services.

B.3.4.1.1

For a minimum of 55 housing units, the contractor shall provide all regularly scheduled make ready, preventative maintenance and repairs as needed. These services shall include cleaning, and repairs of all electrical/mechanical appliances, checking and repairing plumbing leaks, checking and emergency repairing of HVAC as well as co-coordinating services, repair and maintenance of HVAC with the land lord, painting, carpentry, masonry, welding, home audio-visual systems, twenty four hours emergency response, maintain a computerized database of all maintenance action preformed and the operation of customer services help desk. The contractor shall also be responsible for maintaining and keeping up AFRTS in working condition.

B.3.4.1.2

Warehouse/Storage and Office space shall be the contractor’s responsibility. The contractor shall provide approximately 500 square meters of warehouse/storage space. In addition, both the warehouse/storage and office space shall be physically located in the same location (same building), and they must be located within 10 kilometers from the U.S. Embassy. The warehouse/storage and office space must have the minimum safety requirements mandated by Kuwait Government. The Contractor’s facilities shall consist of customer service help desk to provide immediate assistance to walk-in customers and answer calls for maintenance and warehouse facility. The contractor is responsible for the care and accountability of all GFE used for the sole purpose of its housing maintenance and warehouse operation. The contractor shall be responsible for providing all equipment and personnel for running an efficient warehouse. This warehouse shall be operated during regular days and normal business hours (Sunday to Thursday 0730 to 1630 hours and on Saturday 0800 to 1600 hours (excluding local holidays)). The service shall include transportation of miscellaneous items within state of Kuwait, packing, unpacking, crating and moving, issue/delivery, receipt/return of welcome kit items, repair workshop for minor repair, and servicing of furniture and appliances, turn-in/retirements of items, recurring, and maintenance/repair of non-expendable items. Although inspections of property are an inherently governmental responsibility, it is the contractor’s responsibility to annotate the condition of such property when item is returned, and notify the COR. The Government reserves the right to stipulate hours as it sees necessary.

B.3.4.1.3

The contractor shall perform all necessary preparations needed to any housing unit that will be transferred to new occupants, returned to the Land Lord (Property Owner) or made ready as a new lease. The house preparation will include but not limited to general cleaning of units, shampoo of carpeting, cleaning of curtains, furniture, windows, bathrooms, cabinets, kitchen, laundry room, painting, check/repair all electrical system, check appliances, check/repair all plumbing and insure the delivery of welcome kit as directed by the CO or the COR. Units range from two bedroom apartment to villa.

B.3.4.1.1 + B.3.4.1.2 + B.3.4.1.3 =

B.3.4.1.4

The Contractor shall provide personnel, tools, and supplies required to perform cleaning/custodial services for the following:

a. Cleaning of Guards offices and rest rooms at Commander’s quarters (three days per week).

b. Cleaning of 3 residential building common areas: Exterior areas, walkways or stairwells behind a controlled access gate that are shared by more than one residential lease. These are villa floor apartments in one building where regular cleaning of the common areas are not the responsibility of the landlord under the lease agreement. Common Area Measurements: 200-250 square meters (this figure is an estimate and could change based on housing changes/terminations). Cleaning will be carried every other day/three days per week) See C.2.5 for cleaning requirements

B.3.4.1.4

B.3.4.2

For any additional housing unit above the minimum housing units (55 units), the contractor shall perform all necessary preparations needed to any housing unit as defined in section B, Scheduled Maintenance Services. The contractor will submit a separate invoice for this CLIN item.

1 unit

Estimated 20 additional housing units during this option period

Total amount

B.3.4.3

The contractor will be responsible of packing, crating, moving of any housing units to any designated place as per COR instructions. Units range from two bedrooms apartments to villas.

Per unit ………

Two bedrooms apt.

Quantity 1 unit Three bedrooms apt.

Quantity 4 units Four bedrooms apt.

Quantity 3 units Villa

B.3.4.4

Only if instructed by COR and as per Task Order. The contractor will supply and install carpet as per instructions and carpet standards found under C.2.2 (Carpet Replacement Standards). Task orders issued will reflect actual size required times cost per square meter below.

Description

Carpet

B.3.4.5

Only if instructed by COR and as per Task Order. The contractor will supply and install Curtains with hardware as per instructions and curtain standards found under C.2.3 (Curtain Replacement Standards). Task orders issued will reflect actual size required times cost per square meter below.

Description

Drapes

B.3.4.6

The fixed hourly rates per labor category shall be used to establish firm fixed-price task orders. Each task order shall be issued in advance and priced by multiplying the hourly rates by the number of hours required.

It is the contractor’s responsibility to provide the COR with a list of items needed for unscheduled services. In return, the COR will make sure that the Government provide these items to the contractor to fulfill unscheduled services tasks.

HVAC Helper

B.3.4.6.1

The contractor shall perform all necessary make ready preparations and/or repair services needed to any offices. Requests to include but are not limited to: movement of Government Furnished Property (GFP); and, the installation or removal of GFP, to include installation or removal of security hardware or locks, installation and removal of carpets, fabrication and installation of cabinets and painting.

For profession classifications that are not listed below, the contractor shall apply the above mentioned labor hourly rate for the actual profession classification that is performed.

Description of Service

Carpentry services

B.3.4.6.2

Only if instructed by COR, and as per task order issued. The contractor shall perform a One-time make ready services to residential units. The Contractor shall provide personnel, tools, and supplies required to perform this service. Services to include, general cleaning, furniture cleaning, carpet cleaning, and curtain cleaning. The Government reserves the right to issue a task order requesting one or combination of these services based on the following fixed-prices:

a) General Cleaning: The contractor shall complete all requirements listed under C.2.5

General Cleaning

Carpet Cleaning

Curtain Cleaning

Pricing Summary 2nd Option Year

B.3.4.4 – Carpet Replacement

B.3.4.6.1 - Office Make Ready and Repair Services:

B.3.4.6.2 - One-Time Make Ready Services to Residential Units

B.3.5

3rd OPTION YEAR PRICES

B.3.5.1

In consideration of satisfactory performance, the contractor will be paid a fixed monthly price for services provided to a minimum of 55 housing units. The monthly fixed-price charges shall include all scheduled housing make ready, minor repairs, unit turnovers, and warehousing/customer services. No additional sums will be payable on account of any escalation in the cost of materials, equipment or labor (unless mandated by local law), or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required by the maintenance plan is. Nor will the contract price be adjusted on account of fluctuations in the currency exchange rate.

Premium pay for services required to be provided on holidays is included only in the fixed prices for Scheduled Maintenance Services.

B.3.5.1.1

For a minimum of 55 housing units, the contractor shall provide all regularly scheduled make ready, preventative maintenance and repairs as needed. These services shall include cleaning, and repairs of all electrical/mechanical appliances, checking and repairing plumbing leaks, checking and emergency repairing of HVAC as well as co-coordinating services, repair and maintenance of HVAC with the land lord, painting, carpentry, masonry, welding, home audio-visual systems, twenty four hours emergency response, maintain a computerized database of all maintenance action preformed and the operation of customer services help desk. The contractor shall also be responsible for maintaining and keeping up AFRTS in working condition.

B.3.5.1.2

Warehouse/Storage and Office space shall be the contractor’s responsibility. The contractor shall provide approximately 500 square meters of warehouse/storage space. In addition, both the warehouse/storage and office space shall be physically located in the same location (same building), and they must be located within 10 kilometers from the U.S. Embassy. The warehouse/storage and office space must have the minimum safety requirements mandated by Kuwait Government. The Contractor’s facilities shall consist of customer service help desk to provide immediate assistance to walk-in customers and answer calls for maintenance and warehouse facility. The contractor is responsible for the care and accountability of all GFE used for the sole purpose of its housing maintenance and warehouse operation. The contractor shall be responsible for providing all equipment and personnel for running an efficient warehouse. This warehouse shall be operated during regular days and normal business hours (Sunday to Thursday 0730 to 1630 hours and on Saturday 0800 to 1600 hours (excluding local holidays)). The service shall include transportation of miscellaneous items within state of Kuwait, packing, unpacking, crating and moving, issue/delivery, receipt/return of welcome kit items, repair workshop for minor repair, and servicing of furniture and appliances, turn-in/retirements of items, recurring, and maintenance/repair of non-expendable items. Although inspections of property are an inherently governmental responsibility, it is the contractor’s responsibility to annotate the condition of such property when item is returned, and notify the COR. The Government reserves the right to stipulate hours as it sees necessary.

B.3.5.1.3

The contractor shall perform all necessary preparations needed to any housing unit that will be transferred to new occupants, returned to the Land Lord (Property Owner) or made ready as a new lease. The house preparation will include but not limited to general cleaning of units, shampoo of carpeting, cleaning of curtains, furniture, windows, bathrooms, cabinets, kitchen, laundry room, painting, check/repair all electrical system, check appliances, check/repair all plumbing and insure the delivery of welcome kit as directed by the CO or the COR. Units range from two bedroom apartment to villa.

B.3.5.1.1 + B.3.5.1.2 + B.3.5.1.3 =

B.3.5.1.4

The Contractor shall provide personnel, tools, and supplies required to perform cleaning/custodial services for the following:

a. Cleaning of Guards offices and rest rooms at Commander’s quarters (three days per week).

b. Cleaning of 3 residential building common areas: Exterior areas, walkways or stairwells behind a controlled access gate that are shared by more than one residential lease. These are villa floor apartments in one building where regular cleaning of the common areas are not the responsibility of the landlord under the lease agreement. Common Area Measurements: 200-250 square meters (this figure is an estimate and could change based on housing changes/terminations). Cleaning will be carried every other day/three days per week) See C.2.5 for cleaning requirements

B.3.5.1.4

B.3.5.2

For any additional housing unit above the minimum housing units (55 units), the contractor shall perform all necessary preparations needed to any housing unit as defined in section B, Scheduled Maintenance Services. The contractor will submit a separate invoice for this CLIN item.

1 unit

Estimated 20 additional housing units during this option period

Total amount

B.3.5.3

The contractor will be responsible of packing, crating, moving of any housing units to any designated place as per COR instructions. Units range from two bedrooms apartments to villas.

Per unit ………

Two bedrooms apt.

Quantity 1 unit Three bedrooms apt.

Quantity 4 units Four bedrooms apt.

Quantity 3 units Villa

B.3.5.4

Only if instructed by COR and as per Task Order. The contractor will supply and install carpet as per instructions and carpet standards found under C.2.2 (Carpet Replacement Standards). Task orders issued will reflect actual size required times cost per square meter below.

Description

Carpet

B.3.5.5

Only if instructed by COR and as per Task Order. The contractor will supply and install Curtains with hardware as per instructions and curtain standards found under C.2.3 (Curtain Replacement Standards). Task orders issued will reflect actual size required times cost per square meter below.

Description

Drapes

B.3.5.6

The fixed hourly rates per labor category shall be used to establish firm fixed-price task orders. Each task order shall be issued in advance and priced by multiplying the hourly rates by the number of hours required.

It is the contractor’s responsibility to provide the COR with a list of items needed for unscheduled…