SFSSC314028001-16_Mar_17_25_solicitation_doc.pdf
PDF 18 KB Posted
- Solicitation number
- SFSSC314028001-16
- Issued by
- Clark County, Jefferson City, Missouri
About this file
This is a state procurement solicitation (SFSSC314028001-16) issued by the State of Missouri for a Human Services Eligibility & Enrollment Contact Center through the MissouriBUYS procurement system. The solicitation was open from December 6, 2021, at 10:00 PM GMT to December 13, 2021, at 8:00 PM GMT, allowing vendors to submit electronic responses through the system. All vendors were eligible to participate, with the procurement contact being Kristina Cramer located in Jefferson City, Missouri, who can be reached at 573-751-1695.
The solicitation specifies delivery terms as Free On Board Destination and payment terms of Net 45 Days. Despite multiple pages of documentation, the solicitation lacks substantive details about the contact center services, including specific requirements, qualifications, key objectives, or evaluation criteria. No information is provided about the estimated contract value, budget range, incumbent vendors, or existing infrastructure. Vendors are simply instructed to review and accept the solicitation documents and submit an electronic response, with no additional guidance on proposal preparation or technical specifications for the contact center services being procured.
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Text version
Solicitation Number: SFSSC314028001-16
Missouri Human Services Eligibility & Enrollment Contact
Center
SINGLE FEASIBLE SOURCE - SERVICES (SFSS)
State of Missouri
Page:2
General Header Information
SFSSC314028001-16
No. SFSSC314028001-16 Title: Missouri Human Services Eligibility & Enrollment Contact Center Start Date: December 06, 2021 at 10:00:00 PM GMT End Date: December 13, 2021 at 8:00:00 PM GMT Vendor Q&A Start Date:
Vendor Q&A End Date:
Estimated Total Value:
Who can respond to this bid? : All Vendors Description:
Delivery Terms: Free On Board Destination Payment Terms: Net 45 Days Contact Information: State of Missouri
Kristina Cramer 301 West High Street Room 630 Jefferson City MO, 65101 United States Tel: 573-751-1695 Fax:
Kristina.Cramer@oa.mo.gov
Contact Details: If you have any questions, please contact:
Kristina Cramer 301 West High Street Room 630 Jefferson City MO, 65101 United States Tel: 573-751-1695 Fax:
Kristina.Cramer@oa.mo.gov
Selected Categories:
Page:3
Header Custom Fields:
SFSSC314028001-16
NOTICE
Vendor Responsibility
The vendor is solely responsible for ensuring timely submission of their solicitation response. Failure to allow adequate time prior to the solicitation end date to complete and submit a response to a solicitation, particularly in the event technical support assistance is required, places the vendor and their response at risk of not being accepted on time.
The State of Missouri's Privacy Policy can be accessed here.
http://www.mo.gov/privacy-policy/
Page:4
Solicitation Requirements:
This quote has no questions defined.
SFSSC314028001-16
REQUIREMENTS
Requirements:
To access the official solicitation document, which includes all applicable requirements, detailed specifications, and terms and conditions, the vendor must click on the Overview tab to view the solicitation. Under the Overview tab, the vendor must either: 1) print the solicitation document in order to submit a hard copy, if allowed by the solicitation, or 2) review and accept the solicitation documents under the Overview tab, and submit an electronic response to the solicitation through the MissouriBUYS system.
Page:5
Documents:
Posting Form.docx
Page:6
Item Specifications Solicitation has been designated as having no line items.
Page:7
File details come from the government source that posted it. Updated .