SFSSC314028001-16_Apr_14_25_solicitation_doc.pdf

PDF 18 KB Posted

Attached to
Missouri Human Services Eligibility & Enrollment Contact Center
Solicitation number
SFSSC314028001-16
Issued by
Clark County, Jefferson City, Missouri

About this file

This document is a solicitation from the State of Missouri for a Single Feasible Source Services (SFSS) contract for a Human Services Eligibility & Enrollment Contact Center, identified by solicitation number SFSSC314028001-16. The procurement covers services for Clark County and Jefferson City jurisdictions, with a contract period from December 6, 2021, at 10:00 PM GMT to December 13, 2021, at 8:00 PM GMT. Vendors are required to submit responses electronically through the MissouriBUYS system by reviewing and accepting the solicitation documents. The solicitation is open to all vendors and specifies Free On Board Destination delivery terms and Net 45 Days payment terms.

Despite the detailed documentation, the solicitation lacks specific details about the contact center services, including required qualifications, key objectives, or evaluation criteria. No information is provided about incumbent vendors, current contractors, or existing infrastructure. The documentation consistently omits details about the total estimated contract value, budget range, or specific award parameters. There are no outlined preferences for disadvantaged enterprises or additional context about the current operational environment of the Human Services Eligibility & Enrollment Contact Center. The point of contact is Kristina Cramer, located at 301 West High Street Room 630 in Jefferson City, MO, who can be reached at 573-751-1695.

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Text version

Solicitation Number: SFSSC314028001-16

Missouri Human Services Eligibility & Enrollment Contact

Center

SINGLE FEASIBLE SOURCE - SERVICES (SFSS)

State of Missouri

Page:2

General Header Information

SFSSC314028001-16

No. SFSSC314028001-16 Title: Missouri Human Services Eligibility & Enrollment Contact Center Start Date: December 06, 2021 at 10:00:00 PM GMT End Date: December 13, 2021 at 8:00:00 PM GMT Vendor Q&A Start Date:

Vendor Q&A End Date:

Estimated Total Value:

Who can respond to this bid? : All Vendors Description:

Delivery Terms: Free On Board Destination Payment Terms: Net 45 Days Contact Information: State of Missouri

Kristina Cramer 301 West High Street Room 630 Jefferson City MO, 65101 United States Tel: 573-751-1695 Fax:

Kristina.Cramer@oa.mo.gov

Contact Details: If you have any questions, please contact:

Kristina Cramer 301 West High Street Room 630 Jefferson City MO, 65101 United States Tel: 573-751-1695 Fax:

Kristina.Cramer@oa.mo.gov

Selected Categories:

Page:3

Header Custom Fields:

SFSSC314028001-16

NOTICE

Vendor Responsibility

The vendor is solely responsible for ensuring timely submission of their solicitation response. Failure to allow adequate time prior to the solicitation end date to complete and submit a response to a solicitation, particularly in the event technical support assistance is required, places the vendor and their response at risk of not being accepted on time.

The State of Missouri's Privacy Policy can be accessed here.

http://www.mo.gov/privacy-policy/

Page:4

Solicitation Requirements:

This quote has no questions defined.

SFSSC314028001-16

REQUIREMENTS

Requirements:

To access the official solicitation document, which includes all applicable requirements, detailed specifications, and terms and conditions, the vendor must click on the Overview tab to view the solicitation. Under the Overview tab, the vendor must either: 1) print the solicitation document in order to submit a hard copy, if allowed by the solicitation, or 2) review and accept the solicitation documents under the Overview tab, and submit an electronic response to the solicitation through the MissouriBUYS system.

Page:5

Documents:

Posting Form.docx

Page:6

Item Specifications Solicitation has been designated as having no line items.

Page:7

File details come from the government source that posted it. Updated .