Service_Order_40489703.pdf

The document is an Advance Service Estimate from Teledyne FLIR Defense, Inc. for the City of Orlando Fire Department, specifically addressing a repair and service for an identiFINDER R425 detection equipment (Serial Number 422361700028). The service estimate details a repair for a R425-GN model with a holster and Pelican case, where technicians identified a detector with faulty no counts out issue. The service order (40489703) includes optimization of the device and replacement of the Nal(Tl) Detector/FPGA, with a total estimated service cost of $5,615.00.

The service estimate includes specific line items for shipping and handling ($15.00), R425 optimization ($800.00), which encompasses full product evaluation, software updates, and quality control, and a detector replacement ($4,800.00) to address internal damage. A sole source statement from Teledyne FLIR Detection, Inc. dated April 6, 2023, confirms the company is the original manufacturer and the only entity with intellectual property rights to repair the identiFINDER and related product lines. The document is part of a potential sole source procurement by the Orlando Fire Department, with a due date of April 17, 2024, for potential alternative suppliers to submit competing qualifications.