Service Attachment B.pdf

Service Attachment B is a supplementary contract document for the State of Nebraska Department of Health and Human Services (DHHS) governing Medicaid-funded interpreting and translation services. This attachment establishes the terms and conditions applicable to services provided to the Division of Medicaid and Long Term Care and the Division of Developmental Disabilities when Medicaid funds are expended. The contractor will be compensated at an hourly rate submitted on the bid page. Key provisions include DHHS's right to cancel scheduled in-person or telephonic interpretation and translation sessions at any time without penalty, including instances where participants fail to appear. The contract term runs from January 1, 2020 through October 10, 2025, with potential extension options available.

The attachment emphasizes strict compliance with Medicaid privacy regulations under 42 CFR Part 431, Subpart F, requiring contractors to maintain complete confidentiality regarding Medicaid recipients. Contractors are explicitly prohibited from disclosing recipients' names, contact information, medical conditions, or any other personally identifiable information to unauthorized parties. Current pricing structure in the broader procurement indicates rates of $40 per hour for standard interpretation, $50 per hour for certified interpretation, and $60 per hour for American Sign Language interpretation, with telephonic services priced at $0.62 per minute through Language Line Solutions. Historical usage data from July 2018 to December 2019 totaled $181,584.14, providing a baseline for anticipated future contract values. Over 50 existing interpreters are listed as incumbents across various languages, with DHHS reserving discretion to conduct satisfaction surveys and disqualify underperforming contractors.