Selectron_Invoice_Renewal.pdf

This is a service renewal invoice from Selectron Technologies, Inc. for the City of Gallup, New Mexico, corresponding to a non-competitive sole source procurement for support and maintenance services related to the city's Interactive Voice Response (IVR) system. The renewal covers the period of April 1, 2026 through March 31, 2027, and includes annual management services for IVR and web-based platforms, annual call fees, and relay managed services. The service includes an outbound call bundle of 150,000 messages annually. The renewal must be processed before March 15, 2026, and the contract term is limited to one year with no renewal options. The sole source procurement is authorized under City of Gallup Procurement Code Ordinance Section 1-9-17 and has been designated as non-competitive because Selectron Technologies is the only vendor capable of providing IVR services compatible with the city's existing Sungard Sector NaviLine software.

The total contract value is $24,000.00, comprising a subtotal of $22,500.00 with estimated sales tax of $1,096.88. The pricing has been determined to be fair and reasonable as it is consistent with prior years' pricing and reflects fair open market value. Selectron Technologies, Inc., the incumbent vendor, is located at 13535 SW 72nd Ave, Suite 200, Portland, Oregon 97223, with Sara Engel (sengel@Selectron.com) serving as the primary contact. The City's Chief Procurement Officer is Frances Rodriguez. Payment should be remitted to Selectron Technologies at the Portland address. The sole source determination must be posted for thirty calendar days without challenge and requires written approval from the Certified Procurement Officer before contract award.