REQUEST FOR PROPOSALS

26-118-RFP

SECURITY CHECKPOINT SUPPORT

SERVICES

TABLE OF CONTENTS

1. INTRODUCTION

2. GENERAL INFORMATION AND RESPONSE PREPARATION

3. MINIMUM REQUIREMENTS

4. SMALL BUSINESS PROGRAM

5. COMPENSATION - INVOICE AND PAYMENT FOR SERVICES

6. SCOPE OF WORK / SPECIFICATIONS

7. OTHER REQUIREMENTS

8. SELECTION PROCESS, AWARD AND CONTRACT EXECUTION

9. EVALUATION CRITERIA

10. PRICE TABLE(S)

11. VENDOR QUESTIONNAIRE

12. AVIATION AUTHORITY STANDARD TERMS AND CONDITIONS

13. SAMPLE CONTRACT AND CONTRACT INSTRUCTIONS

ATTACHMENTS

A - SPACE USE AGREEMENT EXAMPLE

GREATER ORLANDO AVIATION AUTHORITY

Security Checkpoint Support Services

1. INTRODUCTION

1.1. Summary

The Greater Orlando Aviation Authority is requiring qualified and experienced

Respondents to provide Security Checkpoint Support Services at the Orlando

International Airport. This Solicitation will result in a 60-month Contract to commence on or about February 18, 2026. The awarded Contract must be licensed to do business in the state of Florida and perform under the laws of the State of Florida.

The Contractor shall provide all labor, supervision, management and administrative oversight, materials, supplies, equipment, and all other items necessary or proper for, or incidental to performing Security Checkpoint Support Services at the Orlando

International Airport in accordance with the Contract Documents.

1.2. Intent

The Aviation Authority's intent is to enter into a non-exclusive Contract for the services described in this solicitation for a five (5) year period. Contract to start on or about

2/18/2026.

1.3. Background

The Orlando International Airport (MCO), managed and operated by the Greater

Orlando Aviation Authority (Aviation Authority), currently handles over 56.4 million domestic and international passengers annually. MCO experienced a 14.5% growth in passenger traffic in the 12 months ended June 2025 compared to the 12 months ended

June 2019, including 16.3% growth in international passenger traffic which now stands at over 8.2 million passengers annually.

MCO is currently served by 39 commercial passenger airlines and 7 cargo carriers. MCO is the busiest airport in the State of Florida and has been ranked the 9th busiest airport in the United States and 25th in the world.

The Aviation Authority is committed to ensuring quality services and a seamless passenger journey through exceptional experiences, collaboration, and creativity, by focusing on People, Connection, Community and Innovation.

1.4. Tentative Timeline

Release Project Date: November 7, 2025

Pre-Submittal Meeting (Non-

Mandatory):

November 19, 2025, 11:00am

Teams Link Below:

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My00Nzc1LWIyYzctN2ZkOWU0ZWJiOGM

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Meeting ID: 287 115 245 780 8

Passcode: BN7kD3hj

Dial in by phone

+1 872-242-8019,,295814912# United

States, Chicago

Find a local number

Phone conference ID: 295 814 912#

Join on a video conferencing device

Tenant key: goaa@m.webex.com

Video ID: 118 704 380 3

Question Submission Deadline: November 26, 2025, 5:00pm

Release of Addendum: December 3, 2025, 5:00pm

Response Submission Deadline: December 11, 2025, 11:00am

Evaluation Committee Date: January 20, 2026

Aviation Authority Board Approval Date: February 18, 2026

Dates/times are subject to change. All times are EST.

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2. GENERAL INFORMATION AND RESPONSE PREPARATION

2.1. Nondiscrimination Legal Notices

a. The Aviation Authority does not discriminate upon the basis of any individual’s disability status. Anyone requiring reasonable accommodations as provided for in the Americans with Disabilities Act or Section 86.26, Florida Statutes, should contact the ADA Coordinator at 407-825-7105 as soon as possible, or at least one full business day prior to any scheduled meeting.

b. In accordance with Section 287.05701, Florida Statutes, the Aviation Authority may not request documentation of or consider a Respondent's social, political, or ideological interests when determining if the Respondent is a responsible

Respondent.

2.2. Reservation of Rights

a. The Aviation Authority reserves the right, in its sole discretion, to waive any informalities or irregularities of a Response, except that:

i. the Aviation Authority will not waive the requirement that a Response, complete in all material respects, be received by the Aviation Authority by the time and date specified in the Timeline for the receipt thereof, and

ii. the Aviation Authority will not consider any Response which does not conform in all material respects to the terms of this Solicitation including a commitment to execute the Contract by the Respondent, if applicable.

b. The Aviation Authority reserves the right to solicit from available sources relevant information concerning a Respondent’s past performance and may consider such information in its evaluation and selection of Respondents.

c. The Aviation Authority reserves the right to request clarification of information submitted in any Response, to require additional information from any

Respondent, or, in the Aviation Authority's sole discretion, to reject any or all

Respondents for any reason and to re-advertise or not to re-advertise the

Solicitation.

d. The Aviation Authority reserves the right to reject responses containing any additional terms or conditions not specifically requested in the original special conditions and/or the terms and conditions.

e. The Aviation Authority reserves the right to cancel an award to a Respondent upon due cause—i.e., misrepresentation, negligence, non-performance, etc. via written notice.

f. As the best interest of the Aviation Authority may require, the right is reserved to make award(s) by individual items, group of items, all or none, or a combination thereof.

g. All awards made as a result of this Solicitation shall conform to applicable policies of the Aviation Authority.

h. The Aviation Authority reserves the right at its sole discretion to increase, decrease, or delete any portion of the Scope of Services of the resulting Contract at any time, without cause.

i. The Aviation Authority shall have the right, but not the obligation, to award all or any portion of the services. The extent and Scope of the Services, along with the fees for such services, will be subject to final approval by the Aviation Authority.

The Aviation Authority intends, but is not obligated, to enter into a non-exclusive agreement with the highest ranked Respondent to perform the required Services described herein.

j. The Aviation Authority reserves its right to award any or all of the advertised services subject to the availability of funding.

2.3. Definitions

Airport – Refers to MCO and/or ORL.

Agency – Means any official, officer, department, board, commission, division, bureau, section, district, office, authority, committee, or council, or any other unit of organization, however designated, of the executive branch of state government, and the Public Service Commission.

AOC – Airport Operations Center

Aviation Authority Board – The objective of the Aviation Authority Board is to administer the provisions of the Florida Legislative Act that created the Greater Orlando

Aviation Authority. Its purpose is to serve the public interest through the coordination of the planning, financing, construction, and operation of the aviation facilities operated by the Aviation Authority in Orlando, Orange County, FL.

Aviation Authority – See Greater Orlando Aviation Authority.

Aviation Authority Authorized Representative (AAR) – Refers to the Aviation

Authority-designated employee responsible for specific functions for daily coordination of all activities under the executed Contract.

Award Recommendation (Recommendation to Award) – Refers to the proposed consideration of contract award to a responsive and responsible bidder.

Contract – Refers to an executed agreement between parties with binding legal and moral force, for the provision of goods and/or services in exchange of money or other type of compensation.

Contractor – Refers to any individual or business who has been awarded a contract.

Complaint – Refers to any verbal or written report made by customers, airport employees, or other individuals to account for incidents or grievances related to poor, unsatisfactory or unacceptable performance, inappropriate behavior, personal injury which, in the sole discretion of the AAR, is caused by the Contractor or its employees, agents or subcontractors.

Checkpoint – Transportation Security Administration (TSA) Security Checkpoints at

Orlando International Airport

Greater Orlando Aviation Authority (Aviation Authority) – Means the local governmental agency created by action of the Florida State Legislature for the purpose of developing and operating aviation facilities in Orlando, Orange County, FL, i.e., managing and operating MCO and ORL. The Greater Orlando Aviation Authority is, in turn, directed and governed by the Aviation Authority Board.

LEO – Refers to Law Enforcement Officer which is a position of public authority whose duties primarily involve the enforcement of laws, protecting life & property, keeping the peace, and other public safety related duties.

List-of-Values - A scrollable pop-up window that provides the end User with a single or multi-column selection list.

MCO – Refers to Orlando International Airport in the City of Orlando, Orange County, State of Florida, United States of America.

Management Fee – Fixed, periodic payment made by the Aviation Authority to the

Contractor for overall management of the required services.

Notice of Award – Notification letter to a Respondent stating that the contract has been awarded to them in accordance with their response to the Solicitation requirements. This allows for work coordination to commence while the contract is drafted for execution.

Notice of Intent to Award – Public notice issued to announce an intended award and to also signal the beginning of the time period allowed for protest submittals.

Notice to Proceed – Notification letter to a Respondent that marks the beginning of the contracted performance period. It serves as official approval for the Contractor to begin work.

Performance Deduction – Refers to the monetary deduction applied to the monthly

Management Fee based on the AAR’s evaluation of the Contractor’s performance.

Quality Assurance – Refers to a planned and systematic approach to ensure adequate service requirements are established; that the services conform to established requirements; and that satisfactory performance is achieved. Quality Assurance refers to actions by the Aviation Authority to determine whether the Contractor’s performance conforms to the Scope of Work.

Quality Control – Refers to a program developed by the Contractor to ensure that its services meet the requirements of the Aviation Authority.

Rentable Space – Refers to unoccupied areas inside airport terminals that are available for revenue generation.

Respondent (“Bidder” or “Proposer”) – Refers to an individual or business submitting a response to a Solicitation.

Solicitation – Document package used to request responses for the purpose of entering into a Contract with the Aviation Authority.

SOP – Refers to Standard Operating Procedure, a set of step-by-step instructions designed as guidance to carry out routine operations and consistent practices.

Staffing Schedule – Refers to a staffing schedule submitted by the Contractor and approved by the AAR identifying the positions to be filled by personnel of the Contractor in performance of this Contract and the minimum number of personnel that shall be working in each such position during the schedule period.

UOM – Refers to Unit of Measure, a standard/definite magnitude of a quantity.

Wayfinding - Enabling a person to find his or her way to a given destination through the use of effective signage.

2.4. Solicitation Information / Instructions To Respondents

a. All prospective Respondents shall thoroughly examine and become familiar with the Solicitation package and carefully note the items which must be submitted with the Solicitation as detailed in Section 11: Vendor Questionnaire.

b. Submission of a Response shall constitute an acknowledgment that the

Respondent has read and understands the Solicitation Documents. The failure or neglect of a Respondent to receive or examine any Solicitation Document shall in no way relieve it from any obligations under its Response or the Contract. No claim for additional compensation will be allowed which is based upon a lack of knowledge or understanding of any of the Contract Documents or the scope of work.

c. Sealed electronic responses will be received for this Solicitation through the

Greater Orlando Aviation Authority e-Procurement Platform located at https://procurement.opengov.com/portal/goaa. Once you have completed the free account registration, browse back to this page, click on "Draft Response", and follow the instructions to submit the electronic response. By way of the

Platform, responses will be locked and digitally encrypted until the submission deadline passes.

d. All Responses must be received by the Aviation Authority as noted in the

Section 1: Introduction. All Responses timely received will be listed with the name of the Respondent during the Virtual Announcement of Respondents. The e-Procurement Platform will not allow for late submittals.

e. The time/date stamp clock located in the electronic submittal Platform shall serve as the official authority to determine lateness of any response.

f. If the Aviation Authority determines that it is necessary to change the dates or times prior to the due date, the change will be announced and posted on the e-

Procurement Platform.

g. The Aviation Authority shall not be responsible for delays caused by any occurrence. This shall include any delay as a result of a technology issue. Any late response shall not be accepted.

h. Responses submitted by hard copy, e-mail, or fax shall not be accepted.

Responses submitted outside of the designated electronic submission Platform shall be rejected as non-responsive regardless of where and when they were received.

i. Respondents shall not be allowed to modify their responses after the opening time and date.

j. Unless otherwise noted, Respondents shall submit one Response only.

k. Each Respondent shall complete Section 11: Vendor Questionnaire. Please respond to each item individually, as applicable.

l. Unless otherwise directed, all uploaded files must be in PDF format. Do not upload zip files.

m. Regarding narrative responses: please do not include any links to any material, as those will not be reviewed. Additionally, images shall not be added into narrative fields, as those will not be reviewed.

n. Once the deadline for receipt of Responses has occurred, no Response may be altered or withdrawn for a period of 180 days after such deadline.

https://procurement.opengov.com/portal/goaa

2.5. Pre-Submittal Meeting

a. A virtual and in-person Pre-Submittal Meeting will be held for this solicitation.

b. The location, date, and time, as well as the Teams link can be find under Section

1: Introduction

c. The purpose of any Pre-Submittal Meeting is to review and discuss the solicitation (and any addenda) as published.

d. Attendance is not mandatory, but highly encouraged.

e. Attendees are expected to be familiar with the Solicitation Document.

2.6. Communications; Questions Regarding Specifications or Solicitation

Process and Receiving Responses

a. Any communication during the solicitation process must be submitted to the

Aviation Authority via the e-Procurement

Platform, https://procurement.opengov.com/portal/goaa. prior to the deadline for Questions.

b. All answers to inquiries will be posted on the Aviation Authority e-Procurement

Platform. Respondents may also click “Follow” on this Solicitation to receive an email notification when answers are posted. It is the responsibility of the

Respondent to check the website for answers to inquiries.

c. In accordance with Administration Policies (Sections 180.01 and 180.03) policies, any communication directly or indirectly to seek to encourage any specific result in connection with an Aviation Authority selecting process, including but not limited to, written communications, any and all forms of electronic communications or messaging, including social media, oral communications either in person or by telephone, initiated by a Respondent or through a lobbyist, agent or third person, to any Aviation Authority staff and/or Committee/Board member who is a member of any committee constituted for the purposes of ranking Solicitations, making recommendations or making an award, is prohibited from the time that the Solicitation is released to the time that the award is made. A copy of the Administration Policies (Sections 180.01 and

180.03) is available upon request from the Manager of Board Services.

d. All firms are hereby placed on notice that the Aviation Authority Board and staff shall not be contacted about this Solicitation. Firms and their agents shall not contact members of the Aviation Authority staff and/or Committee/Board member (with the exception of designated Procurement Agent and the Small

Business Development Department). An appropriate official or employee of the

Aviation Authority may initiate communication with a Respondent in order to https://procurement.opengov.com/portal/goaa obtain information or clarification needed to develop a proper and accurate review of the Response. Any official communication from a Respondent during the solicitation process should be submitted via the e-Procurement Platform as directed during the solicitation process. Failure to adhere to these requirements may result in and Aviation Authority Board action to disqualify your firm from consideration of award.

e. Requests for interpretation, clarification or correction of solicitation documents, forms or other material in the solicitation must be made in writing via the e-

Procurement Platform during the Question-and-Answer period. Questions or issues raised at the Pre-Submittal Meeting or during the Question-and-Answer period, which, in the Aviation Authority's discretion, necessitate changes to the solicitation documents, will be the subject of an addendum to this solicitation at the conclusion of the question period, and will be made available through the e-

Procurement Platform. It is the responsibility of each Respondent to ensure that it has received and reviewed any and all such solicitation(s) or addendum.

2.7. Exceptions to Terms and Conditions within the Solicitation

If a Respondent desires any changes or modifications to the terms and conditions set forth in their response, the Respondent should submit these changes or modifications to the Aviation Authority in writing, via the e-Procurement platform Questions, prior to the deadline for questions. The Aviation Authority will consider such requested changes to the Contract’s terms and conditions. If any such requested changes or modifications are acceptable, the Aviation Authority will modify the terms and conditions by Addenda to this Solicitation prior to the deadline for Response submission. In submitting any requested changes or modifications, a Respondent should state the specific terms or conditions in the Aviation Authority’s Response Document, which the Respondent wishes to change, and the desired language, terms or conditions. Respondents are requested to not substitute entire agreements or sets of terms and conditions but discuss separately each term or condition that they take exception to or desire to change. Exceptions noted within the response submittal may cause the response to be deemed non-responsive.

2.8. Pricing

a. Provide pricing in OpenGov, using the pricing table. Responses in any other format (such as a quote on the Respondent’s template) will not be accepted or reviewed.

b. Unless otherwise directed, pricing information shall not be included in any other areas of the response.

c. Any anticipated increases in Respondent's costs during the term must be reflected in its prices set forth in its response.

d. The Aviation Authority shall not be obligated to renegotiate or increase any price on a Respondent's mistake or miscalculation of prices, underestimation of costs, or for any other reason. All of the Respondent's overhead costs, including, but not limited to, costs of the required bonds and insurance coverages if applicable, shall be included in such Respondent's prices listed in its Solicitation.

2.9. Incurred Cost

The Aviation Authority is not liable for any cost incurred by any Respondent prior to an award. Costs for developing a response is entirely the obligation of the Respondent and shall not be chargeable in any manner to the Aviation Authority.

2.10. Lobbying Statement

Do not contact Aviation Authority Board members or Staff concerning this

Solicitation. Public meetings and public deliberations of the Evaluation Committee are the only acceptable forum for the evaluation of any Responses received pursuant to this

Solicitation. Written correspondence concerning questions may be submitted to the Procurement Services Department via the e-Procurement Platform during the specified period. Any official communication from a Respondent during the Solicitation process should be submitted in writing to the Greater Orlando Aviation Authority via the e-Procurement Platform as directed in the Solicitation. Copies of the Administration

Policies (Sections 180.01 and 180.03) are available at https://flymco.com/airport-business/policies/. Failure to adhere to these requirements could result in action to disqualify your firm from consideration of award. Respondents to this Solicitation or persons acting on their behalf may not contact, between the release of the Solicitation and the end of the 72-hour period following the agency posting the notice of intended award, excluding Saturdays, Sundays, and state holidays, any employee or officer of the executive or legislative branch concerning any aspect of this Solicitation, except in writing to the procurement officer or as provided in the Solicitation documents. Violation of this provision may be grounds for rejecting a response. (F.S.

287.057 (25))

2.11. Withdrawal of Responses

No Response may be withdrawn after the scheduled Response opening time for a period of 180 days. Any Respondent withdrawing or attempting to withdraw its Response prior to the expiration of the 180 day period shall be obligated to reimburse the Aviation

Authority for all its costs incurred in connection with such withdrawal or attempted withdrawal including, without limitation, any increased costs for procuring the goods or services from another Respondent or all costs of advertising and re-procuring the goods https://flymco.com/airport-business/policies/ or services, and all attorneys’ fees, in addition to payment of the Aviation Authority’s other damages. A Respondent’s submission shall be deemed the Respondent’s acknowledgment of an agreement to the provisions of this Section.

2.12. Public Meetings/Public Records

Please be aware that all meetings of the Aviation Authority’s Board are duly noticed public meetings and all documents submitted to the Aviation Authority as a part of or in connection with a Solicitation constitute public records under Florida law regardless of any person’s claim that proprietary or trade secret information is contained therein.

Public meetings are posted on the Aviation Authority's website: https://flymco.com/airport-business/sunshine-meetings/

2.13. Proprietary Information

In accordance with Chapter 119 of the Florida Statutes (Public Records Law) and except as may be provided by other applicable State and Federal Law, all Respondents should be aware that the Solicitation and the responses thereto are public records. However, the Respondents are requested to identify specifically any information contained in their

Response, which they believe to be exempt from disclosure, citing specifically the applicable exempting law. The Aviation Authority will consider a Respondent’s opinions regarding the applicability of Chapter 119, Florida Statutes, but shall not be obligated to concur in such opinions. All information and documents received from Respondents in response to this Solicitation will become the property of the Aviation Authority, will not be returned to the Respondents, and will be incorporated in the final Agreement in the event of Agreement award, with the exception of any financial information exempt from the Public Records Laws. Any work product produced as part of the Agreement will become the exclusive property of the Aviation Authority.

2.14. Independent Consultant Status and Compliance with the Immigration

Reform and Control Act

Respondent is and shall remain an independent Consultant and is neither agent, employee, partner, nor joint venture of Aviation Authority. Respondent acknowledges that it is responsible for complying with the provisions of the Immigration Reform and

Control Act of 1986 located at 8 U.S.C. 1324, et seq. and regulations relating thereto, as either may be amended from time to time. Failure to comply with the above provisions shall be considered a material breach of the Agreement.

2.15. Code of Ethics and Business Conduct Policy

The Aviation Authority has adopted a Code of Ethics and Business Conduct Policy #

101-02, which addresses the obligation of the Aviation Authority’s Board members and employees to follow the Florida Statutes in reference to these issues. This includes, but https://flymco.com/airport-business/sunshine-meetings/ is not limited to, the obligations of the Aviation Authority’s Board members and employees with respect to having an interest in business entities, outside employment, gratuities, divulgence of information, unauthorized compensation and acceptance of gifts. Please be aware that any violation of this policy by a Respondent and/or any attempt to influence an Aviation Authority Board member or employee to violate the policy is sufficient cause for the denial of the right of the Respondent to Respond on any

Contract or sell any materials, supplies, equipment, or services to the Aviation

Authority for a period of time that is determined by the Chief Executive Officer. A copy of this policy (101.02) is available on the Aviation Authority’s website: https://flymco.com/airport-business/policies/

2.16. Notice of Intent to Award

Unless all Responses are rejected by the Aviation Authority, a Notice of Intent to Award is anticipated to be provided within 90days from the opening of Responses. Such

Notice will be posted to the e-procurement platform.

2.17. Appeals

Any Respondent who is adversely affected by a decision or intended decision concerning this competitive solicitation or award and who wants to appeal such specifications, decision, or intended decision shall file an appeal within five (5) business days of the date of any decision or intended decision in compliance with the Aviation Authority’s

Policy 110.04, Appeal Process. Failure to file an appeal in accordance with the Aviation

Authority’s Policy 110.04, shall constitute a waiver of the appeal process.

3. MINIMUM REQUIREMENTS

Respondent must meet all the Minimum Requirements listed in this section in order to be considered for award. Respondents must address each Minimum Requirement and provide affirmative statements and/or documentation to demonstrate meeting all the

Minimum Requirements, as directed in Section 11: Vendor Questionnaire.

Minimum Requirements are evaluated as Pass/Fail, and are not scored.

3.1. Minimum Experience

Respondent shall have a minimum of three years of relevant experience in airport security checkpoint support services, at a medium or large commercial-service airport, having specialized experience as described in the Scope of Work Section, within ten years prior to the deadline of this Solicitation. Respondent shall provide an affirmative statement and/or documentary proof of such experience in Section 11: Vendor

Questionnaire; Respondent shall demonstrate satisfactory prior experience providing these services.

3.2. References

a. The Respondent must provide at least 3 references from Clients to whom the

Respondent provided services of a similar scope, size, complexity and risk exposure as the Aviation Authority, within 10 years from the date of this

Solicitation.

b. References shall be able to validate the Respondent’s capabilities and experience and must demonstrate that the Respondent has satisfactorily performed similar

Services within the required timeframe.

c. The Respondent shall not provide more than one reference per contract.

d. The Respondent authorizes the Aviation Authority, its staff or consultants, to contact any of the references and specifically authorizes such references to release either orally or in writing, any appropriate data with respect to the

Respondent and its team members. The Aviation Authority reserves the right to solicit from available sources relevant information concerning a Respondent's past performance and may consider such information in its evaluation and selection process.

e. References shall be able to timely validate the Respondent’s capabilities and relevant experience.

f. Respondent bears full responsibility for naming references that will respond to the Aviation Authority’s reference checks. If the Respondent’s references do not respond to the Aviation Authority’s reference checks, Respondent may be deemed non-responsive to the Solicitation.

3.3. Compliance with the minimum Local Developing Business (LDB)/Veteran

Business Enterprise (VBE) Goal

a. A Respondent which fails to propose the minimum LDB/VBE participation and fails to demonstrate good faith efforts will be deemed non-responsive.

Affirmative statement or Good Faith Effort must be provided in Section 11:

Vendor Questionnaire.

b. The LDB/VBE Requirements are listed in Section 4: Small Business Program

3.4. Registration with the State of Florida

Respondent must be registered/qualified to do business in the State of Florida. Include a copy of such registration/application from SunBiz.org with the Response submission.

4. SMALL BUSINESS PROGRAM

4.1. LBD/VBE Participation

The Aviation Authority encourages the participation of small businesses on Contracts considered for award. To that extend the Aviation Authority has established the following goal(s) as stated in the below:

a. Combined Participation Goal of 11% LDB/VBE.

b. It is the policy of the Aviation Authority that LDB/VBE(s) shall have the maximum opportunity to participate in the purchase of goods and services, and the Aviation Authority has established the LDB/VBE(s) Participation Program to implement this policy. This participation can take the form of procurement Contract, Sub-Contracts, joint ventures or similar arrangements.

c. The Response will be considered non-responsive to the Solicitation and rejected if the Respondent fails to demonstrate, to the reasonable satisfaction of the

Aviation Authority, as required by the LDB/VBEs policy, that the Respondent has met or has made a good faith effort to meet the established LDB/VBEs goal.

d. Respondents including LDB/VBE(s), shall meet the LDB/VBE(s) participation goal through first tier participation unless otherwise stated in the Response.

e. A list of currently certified LDB/VBE(s) may be obtained via the internet at https://goaa.diversitycompliance.com/. The Aviation Authority will provide this information as a convenience only, and Respondents shall be solely responsible for ensuring all LDB/VBE(s) are capable of performing. Certification of eligibility as an LDB/VBE(s) should be completed prior to submission of a

Response. During the Solicitation process, Respondents may contact the Office of

Business Opportunity and Exchange for any questions or information concerning the LDB/VBE(s) Participation Program.

f. Respondents are required to submit, with their Response, the Letter of

Intent/Affirmation information by completing the form for each LDB/VBE(s)

Firm. The Respondent may make duplicates of this form as needed. Both the

LDB/VBE(s) and the Respondent are required to affirm the information provided by signing the form prior to submittal. After the Responses are opened, but prior to award, the Aviation Authority may request, receive, and review additional information from Respondents in order to verify the accuracy of the level of information presented by Respondents with their Responses and the good faith effort of Respondents to reach the LDB/VBE(s) goal.

g. Prior to and after the Responses are opened and prior to an award of the

Contract, the Aviation Authority may request, receive and consider omitted and https://goaa.diversitycompliance.com/ supplemental information from the Respondents as to the certification of

Respondents, if applicable, and of any Respondent’s Subcontractor, supplier or joint venture in order to determine LDB/VBE(s) status.

h. The successful Respondent shall enter into subcontract(s)/purchase orders with the LDB/VBE(s) identified in the Respondent's Response documents which the

Aviation Authority relied upon in awarding this Contract, subject only to the

Aviation Authority’s right to approve all Sub-Contractor. The contractual arrangements with the LDB/VBE(s) shall incorporate such reasonable terms as are required to complete the work described therein while furthering the Aviation

Authority's LDB/VBE(s) policy. The successful Respondent must submit copies of the signed subcontract(s)/purchase order(s) to the Office of Business

Opportunity and Exchange for each LDB/VBE(s) prior to commencement of performance under this Contract. Failure to enter into the subcontract(s)/purchase order(s) with the LDB/VBE(s) identified in the

Respondent’s Response documents or failure to submit copies of the signed subcontract(s)/purchase order(s) may result in loss of the award to Respondent.

i. A Respondent shall not breach any of its obligations with the LDB/VBE(s). In the event Respondent desires to terminate or replace a LDB/VBE(s), Respondent shall promptly notify the Aviation Authority of the impending termination, the reason for the termination and obtain the Aviation Authority's approval prior to proceeding with the termination. Following the termination Respondent shall replace the terminated LDB/VBE(s) with another LDB/VBE(s). If the Respondent is unable to utilize another LDB/VBE(s) for performance of that portion of this Contract, the Respondent shall provide the Aviation Authority with documentation, in a form satisfactory to the Aviation Authority, showing that it is not possible to replace the terminated LDB/VBE(s) with another LDB/VBE(s). The

LDB/VBE(s) percentage for participation must not decrease below the percentage proposed during the term of the Contract.

j. The successful Respondent shall submit to the Aviation Authority a Disbursement

Form with each invoice submitted for payment, indicating the amount of money spent with each LDB/VBE(s) since the previous invoice.

k. Failure to carry out the requirements set forth herein or the commitments made by the Respondent (e.g. failure to subcontract with and use LDB/VBE(s), to pay

LDB/VBE(s) as committed in the Response documents, the failure to promptly pay LDB/VBE(s) Sub-Contractors in accordance with Section 4, subsection 32, etc.) shall constitute a breach by the Respondent of this Contract and may result in termination of the Contract by the Aviation Authority or such other remedy as the Aviation Authority deems appropriate. Additionally, Contractor is reminded two or more failures to satisfy the requirements set forth herein or the commitments made by Respondent may result in debarment under the Aviation

Authority’s Debarment of Contractors Policy 130.04.

l. Compliance with the LDB/VBE(s) policy of the Aviation Authority does not relieve

Respondents of the equal employment opportunity obligations under state and

Federal laws and regulations.

4.2. Good Faith Effort Requirements

a. If the Respondent fails to meet the LDB/VBE(s) Participation Goals, the Aviation

Authority will require Respondent to submit evidence of good faith efforts within two (2) business days of request; such evidence may include, but is not limited to the following:

b. Indicating the name and title of the person responsible for the Respondent’s good faith efforts to reach the participation goal;

c. Provide evidence of attendance at Pre-Solicitation Conference meeting, if any, scheduled by the Aviation Authority to inform LDB/VBE(s) firms of subcontracting opportunities under a given Contract;

d. Provide a list of LDB/VBE(s) firms contacted;

e. Provide copies of written correspondence to LDB/VBE(s) firms that their

Response is being solicited, as well as certified return receipts to prove receipt or the reason for non-delivery;

f. Provide evidence of information provided to the LDB/VBE(s) firms about the specific work the Contractor intends to subcontract;

g. Provide evidence of information provided to LDB/VBE(s) firms on bonding and insurance requirements;

h. Provide copies of advertisements in general circulation media, trade association publications, and focused media advertising for LDB/VBE(s) firms interested in subcontracting;

i. Provide evidence that Respondent provided interested LDB/VBE(s) firms with assistance in reviewing the Contract plans, specifications, and the terms and conditions of the general Contract, subcontract and addenda;

j. Providing evidence that the Respondent provided LDB/VBE(s) firms prompt notice of addenda affecting specific trade Contractors;

k. Provide evidence that Respondent made follow-up inquiries after initial solicitations of interest from LDB/VBE(s) firms. Respondent shall maintain documentation of the date, time and name of individuals contacted. A telephone log is acceptable documentation of this activity;

l. Provide a list of quotes submitted by LDB/VBE(s) firms;

m. Provide documentation as to why LDB/VBE(s) firms were not utilized;

n. In those instances where a majority Subcontractor is selected for a scope of work for which LDB/VBE(s) Responses were submitted, the Respondent shall submit records of all quotations received from LDB/VBE(s) firms and from the selected majority Subcontractor, and provide an explanation of the reasons why the LDB/VBE(s) firms will not be used during the course of the Contract. Receipt of a lower price quotation from a non LDB/VBE(s) firm prior to or at the time of

Solicitation Opening will not in itself excuse a Respondent’s failure to meet participation goals. It is incumbent upon the Respondent to demonstrate that

LDB/VBE(s) firms were not rejected as unqualified without a thorough and documented investigation of their capabilities and capacity.

o. Additional information on meeting good faith efforts can be found by going to https://flymco.com/airport-business/small-business/ https://flymco.com/airport-business/small-business/

5. COMPENSATION - INVOICE AND PAYMENT FOR SERVICES

5.1. Invoices

a. The Contractor shall invoice the Aviation Authority for the following: the

Management Fee; and the Reimbursable Payroll and Operating Expenses; by the tenth (10th) day of each month following the month in which the services were performed by the Contractor in conformity with Contract requirements.

b. The Contractor’s invoice shall describe the services rendered, dates rendered, and shall contain invoices for Reimbursable Payroll and Operating Expenses and other information as needed and be accompanied by such supporting documents and materials as the Aviation Authority shall request.

c. The Contractor’s monthly invoices for Management Fees for each of the five (5) years of the Contract shall not exceed one-twelfth (1/12th) of the Contractor’s

Management Fees for the applicable year, as set forth on the Proposal Pricing

Table(s) within the eProcurement platform.

d. The cumulative total of the Contractor’s monthly invoices submitted for the

Reimbursable Payroll and Operating Expenses for each of the five (5) year years of the Contract shall not exceed the total Aviation Authority provided amount for the applicable year, as set forth on Proposal Pricing Table(s), unless prior written authorization is obtained from the Chief Executive Officer or designee.

e. The Aviation Authority shall pay the Contractor, subject to authorized deductions, and subject to the provisions of the following: Sub-Sections: 5.3

Management Fee, Sub-Section 5.4 Reimbursable Payroll, and Sub-Section 5.5

Operating Expenses - up to the amounts set forth on the Proposal Pricing

Table(s) for Contractor Staff that is authorized by the Aviation Authority as required by Section 6: Scope of Work / Specifications. See Proposal Pricing

Table(s) in the eProcurement Platform - Management Fee tables and

Reimbursable Payroll and Operating Budget tables for each distinct location.

f. If the term of this shall end on a day other than the last day of a calendar month, the payment of the Management Fee and the Reimbursable Payroll and

Operating Expenses for such month (and up to the extent provided in the Sub-

Sections below), shall be pro-rated based upon the actual number of days in the month.

g. Notwithstanding any other provision hereof, the Aviation Authority shall have the right to deduct any amounts due the Aviation Authority from the Contractor from the Management Fee and Reimbursable Payroll and Operating Expenses payable by the Aviation Authority to the Contractor.

h. The Aviation Authority shall pay the undisputed amount of Contractor’s invoice per the Florida Prompt Payment Act. Items in dispute shall be paid upon the resolution of the dispute in accordance with the Florida Prompt Payment Act.

i. The Aviation Authority shall have the right, but not the obligation, to pay directly to third parties (including Sub-Contractors) all past due amounts owed by

Contractor to third parties for labor and materials used for the work hereunder, based on invoices submitted by such third party, and all such amounts paid by the Aviation Authority shall be applied toward, and shall reduce, amounts owed to Contractor hereunder.

j. The Aviation Authority will reimburse the Contractor for reasonable freight and shipping charges incurred with respect to any such reimbursable items, at actual cost, for which parts, materials, equipment rental and other reimbursable items are approved in writing by the Aviation Authority in advance of such shipment.

The cost of overnight delivery shall be approved in writing in advance by the

AAR.

k. The Contractor shall submit all invoices to: Greater Orlando Aviation Authority, Finance Manager, P.O. Box 620125, Orlando, Florida 32862-0125. Invoices may be sent electronically to accounts payable goaa-ap@goaa.org.

5.2. Performance and Invoicing

a. The Aviation Authority shall, at regular intervals, monitor the performance of

Contractor to determine whether the work to be performed under the Contract has in fact been accomplished to Aviation Authority’s satisfaction and/or completed in a timely manner.

b. The Aviation Authority shall notify the Contractor of any specific services that are unsatisfactory to the Aviation Authority, and if the Contractor has not addressed such item or items set forth in the notice to the Aviation Authority’s satisfaction within the time frame set forth in the Aviation Authority’s notice, the Aviation

Authority in addition to all other rights provided under this Contractor by law or equity, may either remedy such unsatisfactory services itself or through a third party and the cost of providing the remedial services shall be deducted from the

Contractor’s invoice.

c. Contractor shall be financially responsible for all Federal civil penalties assessed against Aviation Authority for security/safety violations as a result of negligent acts or omissions by employees of the Contractor or Sub-Contractor(s).

5.3. Management Fee

The Management Fee shall include the following:

mailto:goaa-ap@goaa.org

a. All payroll and associated costs for:

1. On-Site Manager.

2. On-Site Assistant Manager(s).

3. Administrative Staff.

4. Any other positions deemed necessary by the Contractor and not listed in the

Reimbursable Payroll and Operating Expenses in Sections 5.4 and 5.5 below.

The Respondent, as part of their Response, shall list and describe any additional proposed management positions deemed necessary for the performance of this Contract.

b. The Management Fee shall also include all other expenses not listed in the

Reimbursable Payroll and Operating Expenses in Section 5.4 and 5.5 below, including but not limited to:

1. Contractor's overhead and profit

2. Sub-Contractors' Management Fee

3. All required Insurance as outlined in Section 12: Aviation Authority's

Standard Terms and Conditions

4. Workers' compensation for all employees including management fee and reimbursable positions

5. All Bond expenses (Performance Bond, Customs Bond, etc.)

6. Recruiting expenses

7. Badges and keys

8. Payroll processing expenses

9. Office equipment and Supplies

10. Operating Supplies, including gloves, bin cleaning supplies, etc.

11. Contractor’s Office Cleaning

12. All costs for Vehicles and all other motorized equipment, including fuel, upkeep, insurance, and maintenance.

13. Staff Engagement Program

14. Record Retention Obligation (5 Years Post-Contract)

15. Radios, batteries, accessories, and chargers purchase, maintenance and replacements.

16. Cost for internet services and associated connectivity costs for Contractor provided computers and devices.

17. Costs associated with all pre-approved training (i.e. trainer, training materials). The Aviation Authority will only reimburse for the hours to attend the training for the reimbursable positions.

18. Costs for Contractor's cell phones and data.

19. Cost of benefits for all management and all reimbursable positions, including but not limited to, retirement contributions, life insurance, and any other

Contractor provided benefits not covered under Reimbursable Payroll and

Operation Expenses in Section 5.4 and 5.5

20. Health insurance premiums for the positions in the Management Fee

21. Health Insurance Premiums in excess of Five Hundred Fifty Dollars ($550) per month for contract year 1 and an additional Twenty-Five Dollars ($25) per month for each subsequent contract year; for the reimbursable positions participating in the Contractor provided Health Care Plan.

22. Non-resident legal, administrative, bookkeeping, executive personnel expenses and off-site general office expenses.

23. All other costs associated with the performance of this Contract not listed in the Reimbursable Payroll and Operating Expenses in

Sections 5.4 and 5.5.

c. The Management fee will not change even if the contract scope changes. In the event the performance of the Contract requires a permanent increase or decrease in the staffing of the reimbursable positions of twenty percent (20%) or more, Aviation Authority and Contractor may agree to negotiate a re-adjustment to the Management Fee.

5.4. Reimbursable Payroll Expenses

Contractor shall invoice the Aviation Authority for the actual Reimbursable Payroll

Expenses in accordance with Sections 5.1 and 5.2. Approval of the Staffing Schedules shall not be construed as, and is not, authorization to exceed the annual Reimbursable

Payroll Expenses Budget.

The Reimbursable Payroll Expenses shall be limited to the following:

a. Actual hourly rates paid the employee for the following positions:

1. Supervisor positions

2. Divesting Agents

3. Checkpoint Support Agents

b. Overtime hours as approved in advance by the AAR

c. Actual paid time-off taken (vacation, sick, bereavement and jury duty) and holiday pay as approved by the AAR.

d. Contractor shall provide detailed leave and holiday plan for the AAR approval.

The Aviation Authority will not…