ScriptPro SOW.pdf

STATEMENT OF WORK (SOW)

Veterans Health Administration (VHA)

Eastern Oklahoma VA Health Care System (EOVAHCS) Provision and Installation of ScriptPro Pharmacy Equipment

GENERAL

BACKGROUND: The Eastern Oklahoma VA Health Care System (EOVAHCS) is renovating a non- medical existing facility to be the new Tulsa VA Medical Center (VAMC). The facility requires ScriptPro pharmacy equipment including DataPoint computers and printers, prescription printer, pill counter, and compact robotic system. There currently are no ScriptPro pharmacy equipment in this facility.

LOCATION:

Product Delivery and Installation: Tulsa VA Medical Center, 440 S. Houston Ave, Tulsa, Oklahoma 74127.

DELIVERY TIMES (PERFORMANCE PERIOD): The VA requires the Contractor to deliver the products no later than December 15, 2025. Training: refer to Installation and Training section below.

PURPOSE / OBJECTIVE:

Eastern Oklahoma VA Health Care System (EOVAHCS) requires ScriptPro pharmacy equipment for the Pharmacy department to complete major functions including dispensing, data and prescription label printing, and pill counting.

Contractor must deliver and install the equipment per the delivery times and to the locations in this SOW. The Purpose, to include provision of products, installation, and training, must be accomplished by the Contractor by the delivery times at the locations, in accordance with this SOW, in a cost-effective, efficient, and safe manner, while contributing the VA Mission.

The Contractor shall provide OEM equipment, technically trained personnel, OEM authorizations for the provision and installation of OEM products, as well as all necessary licenses, equipment, tools, materials, supplies, storage, insurance, and transportation required to deliver and install the products for EOVAHCS, in accordance with this SOW. All services related to this product are deemed non-personal services. The Contractor, along with its employees, agents, and subcontractors, shall not be regarded as VA employees for any purpose in performing the SOW and will be considered employees of the Contractor.

Qualifications of Contractor:

For a contract of this size, scope and complexity, the successful Contractor must provide products and perform in a professional manner and quality as recognized by commercial industry standards as good to excellent. Contractor must provide to the COR and CO, and maintain for the life of the contract, written certification from the Original Equipment Manufacturer (OEM) that authorizes the Contractor to provide and assemble the products, as detailed in the Contractor’s quote and identified in this SOW.

SCOPE: EOVAHCS requires a contractor to provide equipment and installation that meets or exceeds the physical, functional, and performance of the listed salient characteristics in the following sections. The equipment features are essential to the technical requirements to meet the department's needs and account for retrofitting an existing structure.

PHYSICAL CHARACTERISTICS: Contractor must provide ScriptPro pharmacy equipment with associated components that meet or exceed the critical minimum requirements as well as the specifications in this SOW.

CRITICAL MINIMUM REQUIREMENTS

Contractor must provide the following critical minimum requirements as part of the product and installation.

1) M1801SP – Computer, DataPoint – ScriptPro DataPoint with Barcode Scanner

a. Prescription processing from point of entry to point of distribution.

b. Computer must be able to be configured as countertop unit and wall/floor mounted unit.

c. Computer must be available in 17” and 20” monitor options.

d. Computer shall be touchscreen and height adjustable.

e. Computer must be capable of seamless workflow control and dispensing accuracy.

f. Barcode scanner must be able to scan linear and 2D barcodes.

g. Quantity: 2

2) M1825SP – Printer, Prescription Paperwork – ScriptPro Rx Printer

a. Prescription laser printer.

b. Quality black and white printing.

c. Must be able to print reports and monograph labels for prescription paperwork.

d. Requires ScriptPro Central Pharmacy Management or ScriptPro Central

Workflow System Server software.

e. Must have connectivity to ethernet network and be accessible from ScriptPro

VLAN for support.

f. Must have printing speed up to 55 ppm- 33 spm.

g. Must have two 550 sheet input trays and one 550 sheet output bin.

h. Quantity: 1

3) M1830SP – Printer, Pharmacy, DataPoint– ScriptPro Printer

a. Label printer for pharmacy applications.

b. Must be integrated with ScriptPro DataPoint.

c. Printer must retrieve verified prescription labels.

d. Countertop unit.

e. Thermal labels include barcodes and detailed drug image drawings.

f. Shall print horizontal or vertical oriented labels.

g. Data required or direct connection to DataPoint Computer via USB.

h. Quantity: 2

4) M7265SP – Pill Counter– ScriptPro Eyecon 9430

a. Counts pills, tablets, and capsules and dispenses into container.

b. Countertop unit.

c. Must be able to count poured pills in 200ms.

d. On screen count updated five times per second.

e. Annotated black/ white tray images.

f. Color drug count and vial images.

g. Must have foreign object detector in funnel.

h. Must support manual fills, double counts, stock bottle back counts, and physical inventory counts.

i. Data required.

j. Direct connection to DataPoint computer via serial port.

k. Must include Standard Interface (VistA, Rx Paperwork Printer, and Eyecon) and

Eyecon interface controller

l. Quantity: 1

5) M7280A – Dispensing System, Prescription, Robotic, Compact – ScriptPro Compact Robotic System (CRS) 150

a. Compact Robotic prescription dispensing system. Requires access from the front of unit only

b. Must have built-in workspace for cell replenishment and overflow storage

c. Must fill, label, and deliver up to 150 vials per hour

d. Shall support a wide variety of vial types and sizes

e. No drug cross-contamination

f. Robot footprint: 9.5 sq. ft. (0.88 m2)

g. Electrical Input: 100-127 VAC ±10%, 50/60 Hz, 6 AMP, 1 Phase, Uninterruptible

Power Supply

h. Must have a dedicated 20 AMP power outlet located within 10 feet (3m) of power connection. Mains supply voltage fluctuations not to exceed 10% of the nominal supply voltage.

i. Communications: Ethernet pharmacy computer connection. Firewall provided for network connectivity.

j. Remote Support Requirements: VPN over high-speed Internet connection.

k. Barcode Scanner: CCD Scanner

l. Computer/Software: Intel Six-Core i5 PC with 2 SSDs (500GB each) and 16GB

RAM. TCP/IP socket connections;

m. USB connections; Software built with Visual C++; Windows 10/SQL 2017

Express Edition.

n. Redundant data and transaction log backups.

o. Customer access limited to ScriptPro Central user interface.

p. Shall include 17” touchscreen monitor with tilt mount.

q. Quantity: 1

Must include the SP Central Platform (which includes 1 SP Central Server, 1 Workflow Management System Server)

OTHER REQUIREMENTS:

Contractor is required to provide the following requirements as part of the product and installation.

SPECIFICATIONS (including SALIENT CHARACTERISTICS)

See below list and attached addendum – “CUTSHEETS” for reference

Contractor must provide products that meet or exceed the specifications in this table.

QTY Unit of Issu e

Model Numbers are from ScriptPro

Item Description

2 EA DataPoint M1801SP- Computer for pharmacy functions

1 EA Rx Printer M1825SP- Prescription Paperwork Printer 2 EA SP Printer M1830SP- Printer for ScriptPro DataPoint Computer 1 EA Eyecon 9430 M7265SP- Pill Counter 1 EA CRS 150 M7280A- Robotic Prescription Dispensing System

Qualifications of Contractor OEM-Trained Technicians: Contractor shall document, in writing, their experience in working on the equipment listed in this SOW as well as the qualifications of individuals who will work on the equipment. Where the SOW requires OEM trained technicians, demonstration of this will also be required in the documentation.

Contractor must provide the COR and Contracting Office with such documentation, as a minimum:

a) Within 5 business days of contract award,

b) Within 5 business days after renewal or extension of services in accordance with, and if permitted by applicable FAR clause, and

c) immediately, when previously assigned OEM-trained technicians have been replaced, …and in advance of commencing installation of equipment identified in this SOW.

INSTALLATION AND TRAINING:

Contractor must provide product installation and training as part of this contract. Delivery, installation, and training must be coordinated with the local COR.

Contractor shall provide certified in-service training for all shifts of direct patient care, nurses, surgical service staff, physicians, and Biomedical (BESS) staff, in units where products will be used, at no additional cost to the Government, for any equipment new to this facility.

This training shall include hands-on product use and be extensive enough to prepare participants to train others. Maintenance, repair, and annual certifications must be included in training.

Dates to be coordinated with facility and COR. Initial training dates are subject to change due to onboarding of staff.

Training and support to be ongoing for users.

Manuals: Contractor shall provide electronic, digital copies of the user manuals and repair manuals for each different product under this order or contract, at no additional cost to the government.

QUALITY

Conformance Standards Refer to section on Safety and Compliance in this SOW.

Rework or Remedy Rework is defined as replacing a product or performing the service again until the Purpose of this SOW is achieved in full. This involves less than Satisfactory Products or Service by the Contractor and as noted by the COR. Rework occurs at no additional cost to the Government.

DELIVERY:

Delivery and receipt of the proposed items are anticipated to be directed to the location identified in this SOW. Confirmation of delivery location will be provided by the VA COR post-award. Delivery must be coordinated with VA COR before any delivery attempts. Any item that has not been coordinated will be turned away and any additional charges will be the responsibility of the sender/transportation company.

Contractor is responsible for offloading the equipment from the truck, moving the equipment to the correct delivery location in the space, uncrating or unboxing the equipment, and removing all trash. Equipment paperwork and warranty information must be handed to the VA receiving staff, as advised by the COR.

INSPECTION: All equipment shall be tested after installation. Each resultant inspection shall be documented and provided to the COR within 7 days of installation along with any inspection documentation or checklists required by the manufacturer. Any changes in inspection requirements during the period of installation will be communicated to the Contractor immediately.

Inspection and Acceptance of Products and Services: The Government reserves the right to inspect and test services in accordance with this SOW and the Contract. The only individual authorized to officially accept services is the COR. While inspection of services may be delegated by the COR and a shared responsibility with departmental management staff, the COR is ultimately the only authorized individual to approve and accept services on behalf of the VA.

WARRANTY OF EQUIPMENT: Contractor must provide a warranty per the Specifications in this SOW. The warranty must meet or exceed standard manufacturer industry warranty terms. The government does not accept an extended warranty, which requires advance payment. The manufacturer’s warranty must begin on 1st use during training.

STANDARD BUSINESS HOURS AND FEDERAL HOLIDAYS

Hours: Normal duty hours are between 0800 - 1500 CST, Monday through Friday, not including federal holidays. Whenever contact with a facility is required outside of normal duty hours, the Contractor shall coordinate these times with the designated COR.

In accordance with 5 U.S.C. 6103, Executive Order 11582, and Public Law 94-97, the following national holidays are observed and for the purpose of this contract are defined as “Legal Federal official holidays.”

New Year’s Day January 1st

Martin Luther King’s Birthday Third Monday in January

President’s Day Last Monday in February

Memorial Day Last Monday in May

Juneteenth June 19th

Independence Day July 4th

Labor Day First Monday in September

Columbus Day Second Monday in October

Veteran’s Day November 11th

Thanksgiving Day Fourth Thursday in November

Christmas Day December 25th

In addition to the days designated as holidays, the Government observes the following days:

• Any other day designated by Federal Statute

• Any other day designated by Executive Order

• Any other day designated by the President of the United States to be a Federal holiday.

Medical Center Policies Each VA Medical Center has policies that are updated from time to time. The COR can provide more detailed information to the contractor of these upon commencement of the contract and throughout the term of the contract, as needed, especially policies regarding, parking, possession of weapons, cell phone use and photography as well as smoking on VA property. Violations of such policies may result in individual fines or citation answerable in the United States (Federal) District Court.

Contractor shall abide by all rules and regulations set forth by VA Tulsa due to Coronavirus (COVID-19) and have their own personal protective equipment (PPE) in use for the time they are on grounds of the new Tulsa VA Medical Center.

LIABILITIES AND INSURANCES

Protection from Damage Contractor shall provide all labor, materials, and equipment necessary for protection of VAMC personnel, furnishings, equipment and buildings from damage, and shall replace or repair any damage due to work performed under this contract equal to its original construction and finish.

Liability Insurance Contractor must provide the COR and the CO with written confirmation that Contractor has adequate insurance protection against negligent work and other forms of liability.

SECURITY:

Contract Personnel Security

Contractor must check in and out with COR when entering the VA and must be escorted while on VA premises.

Security Requirements

All equipment and software proposed shall meet the VA Directive 6551, VA Directive 6550, and VA 6500 Handbook requirements. The system must be compatible with the Risk Management Framework requirements for the VA network and have an existing risk analysis completed.

Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and

Handbooks as VA and VA personnel regarding information and information system security.

Access to VA information and VA information systems:

A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

All contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

END OF STATEMENT OF WORK