Scope_of_Work_for_Glass_Services.docx

Scope of Work for Glass Services

1. Overview This scope of work outlines the requirements for providing new and replacement glass services to Volusia County on an as-needed basis, countywide. The contractor shall supply, deliver, and install various types of glass products, including but not limited to window glass, door glass, display cabinet glass, and general-use glass. Additional services include water intrusion inspections, installation/repair of storefront doors and windows, automatic door operators, and window tinting.

2. Term The initial contract term shall be for three (3) years with the option for two (2) subsequent one (1) year renewals, contingent upon mutual written agreement and, when applicable, approval of County Council.

3. Scope of Services

3.1 Glass Services

The contractor shall provide the following services:

· Window glass replacement

· Door glass replacement

· Display cabinet glass installation and replacement

· General use glass installation

· Water intrusion inspections

· Installation/repair of store front doors and windows

· Automatic door operators (installation, service, and repair)

· Window tinting services

· Window treatment installation and repair

3.2 Material Types

The contractor shall provide the following types of materials:

· Window glass (various thicknesses)

· Plate glass

· Tempered glass

· Plexiglas

· Level 4 Ballistic glass

· Mirror glass

· Metals, screens and hardware

· Sealants, tapes and caulks

· Automatic door operator components

· Window tinting films

· Window treatment materials (blinds, shades, etc.)

3.3 Service Requirements

1. All materials shall be first-use, and free of cracks, scratches, poor clarity and any other defects.

2. All materials delivered to County facilities shall be delivered within fourteen (14) days of order.

3. Orders requiring lead times beyond 14 days shall be scheduled in agreement with County personnel and Contractor at time of order.

4. Contractor shall respond to service requests within twenty-four (24) hours.

5. Labor rates shall apply as specified in the price sheet below.

6. Security protocols shall be followed when working at County facilities, particularly at correctional facilities.

3.4 Additional Requirements for Automatic Door Operators

1. Contractor shall be certified to install, service, and repair automatic door operators.

2. Service shall include regular maintenance and emergency repairs.

3. Contractor shall maintain an inventory of common replacement parts.

4. Response time for emergency repairs shall be within 4 hours.

3.5 Window Tinting Services

1. Contractor shall provide and install window tinting films with various specifications including:

· Solar control films

· Security films

· Decorative films

2. Installation shall include surface preparation, application, and clean-up.

3. Contractor shall provide warranty information for all installed films.

5. Invoice Requirements

1. Contractor shall submit itemized invoices in accordance with the prices quoted in this price sheet.

2. Failure to provide an itemized invoice may result in payment delays.

3. Lift rental fees shall not be included in the bid prices. The Contractor will be allowed to add the cost of any lift rental to their invoice. Upon request by the County Project Manager, documentation of the lift rental shall be submitted with the invoice.

4. In order for payments to be processed in a timely manner, invoices shall be sent to the ordering department with the name and signature of the County employee, as well as the correct department and invoicing address for each order.

6. Terms and Conditions

1. All work shall be performed in accordance with the Master Agreement

2. Payment terms shall be Net 45 Days, FOB Destination, Freight allowed.

3. The Contractor shall maintain all required insurance as specified in Exhibit II of the ITB.

4. The Contractor shall comply with all federal, state, and local laws and regulations.

5. The Contractor shall adhere to all security protocols when working in County facilities.

7. Sample Job Pricing Similar to the format provided in Attachment B, contractor shall provide complete pricing for the following sample jobs:

1. Job #1: 1/4" clear annealed desk top - 35" x 59", with flat polish all sides and four 1-1/2" radius corners

2. Job #2: Re-glaze 18 1/2" x 57 7/6" storefront window with 1/4" blue reflective tempered glass

3. Job #3: Replace 15 square feet of level 4, 1-7/32" no spall ballistic glass and existing frame

4. Job #4: Supply and install 1-3/4" x 4-1/2" white flush glaze frame, glazed with 1/4" clear tempered glass

5. Job #5: Install low energy automatic door operator on existing aluminum storefront door

6. Job #6: Apply solar control window film to 100 square feet of office windows

7. Job #7: Supply and install horizontal blinds for five standard office windows (approximately 15 square feet each)

8. Contractor Information Company Information

Company Name

Address

City, State, ZIP

Phone

Email

Contact Person

Federal Tax ID

Signature

Date