MeterNet_PWS_Attachment_A.pdf

SAQMMA-15-R-0443

METERNET DATA ANALYTICS PWS

ATTACHMENT A

1.0 Background

The Department of State (DoS) is a complex global organization with more than 75,000 employees representing the U.S. Government’s foreign policy, political and economic interests, working at over 250 posts around the world and 28 Bureaus across the Unites States.

Collectively, this organization must use every available means to communicate these interests across a technologically shifting, global landscape consistent with 21st Century Statecraft.

The Greening Diplomacy Initiative (GDI) sponsored by the Office of Management Policy, Rightsizing, and Innovation has developed an automated utility monitoring eco option known as MeterNet.

MeterNet is the Department’s centralized, real-time, and automated smart-metering system for utility data. Centralized data collection enables Facility Managers and Management Officers to identify system anomalies, track energy use, and identify opportunities for conservation and cost savings. Additionally, MeterNet establishes reliable baselines of consumption that are required to track and report improvements made by posts. The data is also used to prioritize renewable energy and water projects as well as leveraging private financing. MeterNet supports the Energy Policy Act of 2005 (EPAct), which requires all federal buildings over 464 square meters be metered to facilitate efficient energy and water use.

2.0 Scope

The Department of State requires an interactive web-based portal that will collect metered data via internet and enable the analysis and visualization of energy consumption data, provide a comprehensive understanding of energy usage, promote energy efficiency opportunities, and enable facilities to participate in Department of State approved Energy Conservation Measures (ECM) programs.

This portal, and associated licenses, services and systems must be able to rapidly scale to support the world wide operational footprint of the Department, at over 250 worldwide locations, and tens of thousands of inputs from their various locations per minute. The systems must be able to track, display and enable the analysis of multiple energy related items to include (but not limited to), as well as provide support for energy savings conservation measures related to these areas:

• Electrical Energy (both Utility and on-site Renewables)

• Water Usage

• Fuel Consumption

• Greenhouse Gas (as related to above)

Over the next five (5) years the Department of State will identify buildings within posts with the greatest energy savings potential, provide stakeholders with deep insight into their energy use

ATTACHMENT A

and spend, and make targeted recommendations for energy conservation and demand management measures. Regional Executive Directors (RED) and Facility Managers (FM) must be able to:

• View and explore the drivers of their energy use;

• Track and measure energy performance over time; and

• Identify and evaluate relevant energy conservation measures for each post.

2.1 Objective

The contractor shall develop, design, and implement a solution to deliver an online, comprehensive energy management solution that provides the necessary insights to understand track and manage the energy consumption of Department of State posts.

Led by M/PRI, the solution will function across multiple business lines in cooperation with the Bureau of Administration (A), Overseas Building Operations (OBO), Information Resource management (IRM), and Diplomatic Security (DS); DoS will manage all maintenance and system operations for development, QA, and production environments as part of the vendor software as a service (SaaS) model. This includes application hardware, system maintenance, deployment of software releases, patching, backup, recovery, security profile, and system monitoring for performance and availability.

3.0 Technical Services Required

Department of State (DoS) requires a web-based energy management analytics software solution to enable energy and facility managers to manage energy consumption across global facilities (offices, warehouses, annexes) as well as provide (production, failover, and test environments) for individual residents with an energy management portal to track usage. The solution must collect, aggregate and analyze existing metered data points.

The Department will require a number of areas of subject matter expertise and technical support services in both on-site and off-site environments that include following areas:

• Design:

o Reviewing existing architectures (both system and application) to ensure application is efficiently tracking various green initiatives o Evaluating data center and other technical areas include optimizations in terms of appropriate GDI metrics and KPIs

• Program Support:

o Adding applicable initiative requirements into business case development o Incorporating initiative measurements and metrics to track and monitor within IT

Lifecycle Management o Identifying various Business Process Improvement areas that are in line with the initiatives and programs

ATTACHMENT A

• Technical and Engineering:

o Interfacing with various Departments and vendor technical elements to ensure proper solution integration o Operational and programmatic efforts to ensure systems and data points are properly made available, collected, and transformed into multiple data sets, and to external SaaS service providers o System administration services for both server and client systems as required to provide and maintain an operational environment and incorporate requested enhancements and upgrades

• Policy & Governance:

o Supporting the acquisition process with relevant initiatives o Identifying any risks and providing various risk mitigation strategies to be compliant with the Department’s green initiatives o Ensure compliance to DoS security posture o Ensure compliance to statutory requirements

3.1 Business Requirements

The proposed solution must continue to refine and integrate with the MeterNet Program to provide increased data analytics and management process management options. Vendor solutions must provide Regional Executive Directors (REDs), Post General Management Officers (GMO) and Post Facility Managers Officers (FMO) with increased energy manager analytics and executive leader productivity and toolsets. This solution must have the ability to benchmark facilities, identify trends across building portfolios, and develop comprehensive energy savings plans (eco options) for a building or series of buildings. Additionally, the solution much have the functionality to track the achievement of energy use and efficiency of a variety of buildings (office, warehouse, and residences) at each post to cost targets by identifying high-opportunity facilities and high-impact energy savings measures.

Below is a sample diagram of how information might flow within the proposed system.

Figure 1 – Proposed information flow

3.2 Functional Requirements

The proposed solution shall provide a comprehensive customer energy profile and energy usage trends via high-level summaries of Regions, Posts, and/or Facilities. All summaries must be automatically updated with the latest information. The solution shall quickly analyze facility energy trends over time with reports that record key performance indicators including energy spend per square foot or overall electricity demand. Trends data shall be viewable at any level of the facility hierarchy, from the overall portfolio level to the individual facility level.

The solution shall have the ability to track multiple facilities with a searchable catalog of customer facility details, including building type, year of construction, gross floor area, and energy conservation measures deployed and planned. Additionally, the solution shall have an out of the box functionality to benchmark facilities by comparing their energy performance against one another to quickly identify performance variances.

Finally, the proposed solution shall have the capacity to create and view individual and multi-building performance reports, and generate analyses of buildings overall customer energy performance. These reports must have the ability to calculate and translate currencies. The sub-sections below outline additional functional requirements based on user role.

Section ID Office, Warehouse, Annexes Requirement Descriptions

3.2.1 Energy Analysis

3.2.2 Benchmarking

3.2.3 Energy Plan Analysis & Optimization

3.2.4 Report & Tracking

Table 1- Office, Warehouse, Annexes Functional Requirement Areas

3.2.1 Energy Analysis

The proposed solution shall provide a macro-to-micro view of all metered data points (offices, warehouses, annexes, etc.) to allow Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel the flexibility to:

• Create baseline energy usage, spending, and demand forecast for any facility, enabling comparison across multiple buildings over time

• Train baseline energy models on any length of historical energy usage data and the ability to predict any length of future energy consumption from historical usage patterns

• Accurately forecast, detect, and measure changes in a facility’s energy consumption

• Complete analyses across any geographical and organizational level (State

Department, Region, Mission, Post, Building), and adjust existing or add new hierarchies

• Analyze energy trends at any aggregation level by:

o Viewing KPIs such as energy spend per square foot, electricity demand or natural gas intensity o Specifying a date range and choose a time interval for analysis o Overlaying weather onto usage to identify correlations with energy performance o Comparing energy dynamics to industry benchmarks for natural gas, electricity, emissions, consumption or energy spend o Viewing historical data and perform multi-year, aggregated analysis.

• Leverage a searchable catalog of each building’s details, including building type, year of construction, gross floor area, ENERGY STAR™ rating, and energy conservation measures deployed. Through the catalog, users must be able to:

o Update facility characteristics and business operations information o Generate a detailed preliminary building energy audit report using live data o Generate a list of recommended energy conservation measures based on facility characteristics o Benchmark the facility against similar facilities and end-use benchmarking to identify facility Eco-Options

• View month-by-month summaries of energy and demand performance for multiple facilities

3.2.2 Benchmarking

The proposed solution shall provide Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel a method to benchmark facilities (offices, warehouse, annexes, etc.) The proposed solution shall:

• Rapidly benchmark facilities, either by direct comparison to any other facility or by relative rank within any portfolio using any available metric or defined KPI, such as energy intensity, cost per square foot, total emissions, or Energy Star score. Users must be able to:

o Stack rank facilities by KPIs and easily view facility portfolio o Sort facilities by location, KPI value, and energy usage percentile o From the portfolio benchmark view, drill down into greater detail on a selected facility o Benchmark the end-use disaggregation

3.2.3 Energy Plan Analysis & Optimization

The proposed solution shall provide Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel a method to view targeted list of energy conservation measures and demand management programs, and sort recommended measures by building type, energy end-use category, energy and demand reduction potential, rebate availability, implementation cost, and expected payback.

Additionally, the proposed solution shall:

• Identify customer facilities that would benefit most from energy efficiency and demand management projects based on a range of analytics, including:

o Identification of poorly performing buildings as compared to similar buildings.

o Comparison of heating/cooling load of each facility to heating/cooling benchmark to identify poorly performing facilities.

o Comparison of energy demand to any tariff plan thresholds to identify buildings on sub-optimal tariff plans.

o Analysis of utility bills to identify facilities that have abnormally large demand charges to identify demand response program or load shaving/load shifting opportunities.

o Tracking of anomalous energy usage patterns to generate alerts for proactive customer outreach.

• Prioritize energy projects by comparing the energy performance of a facility to external benchmarks/targets

• Create, manage, and optimize multiple types of energy projects, including distributed generation, energy efficiency, and storage solutions.

• View a detailed economic analysis of a portfolio of energy efficiency and demand management projects

• Optimize a single product or portfolio of products by a range of metrics, including demand reductions, cost savings, projected cost, payback, or other user-defined targets

• Allocate benefits and costs to multiple stakeholders, and update allocation methodologies over time

• Evaluate the financial and operational impact of energy efficiency, demand management, distributed generation, and other energy projects by calculating the cash flows

3.2.4 Report & Tracking

The proposed solution shall provide Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel a method to track and report on the performance of projects and energy plans against a range of user-defined or incentive program energy goals or targets, including cumulative energy savings, emissions reduction, and financial metrics. Also, the proposed solution shall:

• View the financial impact and cash flow of every project, including summary project economics metrics, such as capital expenditures, operational expenditures, demand savings and generate printable ad-hoc reports leveraging the following solution capabilities:

o Dashboards and Scorecards –interactive displays that provide “at-a-glance” view of the enterprise using gauges, dials, KPIs, and visualizations.

o Drilling – explore and analyze data beyond what is displayed o Enterprise Reports –print report design and layout with data organized and aggregated into hierarchies or bands of increasing finer detail.

o Ad-hoc Reports–create reports that combine graphs, detail data, and explanatory text to describe and analyze business performance.

3.2.5 Residential Requirement Descriptions

The proposed solution shall provide Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel the a process to view residential energy analysis & benchmarking, energy plan creation & modification, and residential reporting, sharing & tracking.

Section ID Residential Requirement Descriptions

3.2.6 Residential Energy Analysis & Benchmarking

3.2.7 Residential Energy plan Creation & Modification

3.2.8 Residential Reporting, Sharing, & Tracking

Table 2 – Residential Requirement Descriptions

3.2.6 Residential Energy Analysis & Benchmarking

The proposed solution shall allow Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel the capability to:

• Gain a deep understanding of their energy usage and costs through interactive, dynamic charts, enabling customers to overlay their energy usage and costs with:

weather data, date of completion of an energy savings measure, and historical consumption or spending from the previous year

• Compare their energy usage to that of similar customers through easy-to-understand energy comparison visualizations that compare a user’s energy consumption to that of similar “average” and efficient” homes.

• Visualize end use disaggregation that outlines the relative energy consumption of each energy end user

• Compare their bills to understand changes to their energy behavior as compared to the previous month or the same month in a previous year.

3.2.7 Energy Plan Creation & Modification

The proposed solution shall allow Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel the capability to:

• Receive targeted energy savings tips tailored to their unique profile. Energy savings tips include associated costs, savings, and payback.

• Set an energy savings goal and see how this energy savings plan will save them money and energy over time, and track the impact of energy-saving actions taken to date.

3.2.8 Reporting, Sharing, & Tracking

The proposed solution shall allow Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel the capability to:

• Create customer profiles that describe energy consumption behavior, such as installed equipment and behavioral characteristics in order to receive personalized energy and demand savings tips, and products.

• Download personalized energy reports that provide a detailed view of their energy usage trends and a list of continually updated energy-saving actions to reduce future bills.

• Set alerts to get important notifications about events such as demand response days, outages, and energy spend that is about to cross a budget limit.

4.0 Technical Requirements

ATTACHMENT A

The current architecture of Department of State (DoS) requires the proposed solution have a common analytics platform to support a variety of existing applications and future applications.

The solution must be an independent solution with zero dependencies on unapproved applications, as well as, must have the flexibility to be deployed in current data center environment and support portability requirements to be deployed in virtual private cloud environments.

Additionally, the solution must have experience servicing multiple building types and geographies, integrate smart meter data from at multiple facilities, support over 40 key performance indicators (KPIs) out of the box, support configuration of additional key performance indicators, and enable measurement of greenhouse gas emissions or electricity savings for third-party verification. The proposed solution platform must have been in production for at least three years, and be currently in production servicing multiple facilities, web-based, cloud capable, and at minimum must be FedRAMP, FISMA, ITAR, and FIPS 140.2 approved Software as a Service (SaaS) platform.

Further, the proposed solution must leverage a common analytics platform that supports all applications to address functional requirements, including facility manager solutions, residential solutions, and reporting solution as well as accept any type of energy enterprise data and third-party data, including electricity data and external benchmark databases. The vendor solution shall integrate any data interval transferred at any frequency (i.e., batch and/or streaming), and automatically update application analytics and visualizations as soon as data is available. Data must be extensible and scalable to incorporate new facility types, organizational hierarchies, and energy data, including any kind of energy resource (e.g., electricity, gas, emissions, water, waste, and renewables) and support the addition of custom analytics models.

Finally, the proposed solution shall provide a method for machine learning analytics to improve energy analysis algorithms, dynamically incorporate most recent utility rates and employ responsive design to support multiple user platforms (web browsers, tablets, and smart devices).

4.1 System Administration

The maintenance includes providing system administration of server systems physically and logically connected to local and wide area networks; system management responsibilities involving account monitoring, security, and other activities which require system administrator expertise. Maintenance also includes the design and integration of new technologies into new and existing systems, including the transition and migration of metered data. Observations of the computing environment that lead to recommendations to improve reliability, performance, or cost effectiveness will be encouraged. The contractor will isolate and resolve complex hardware and software problems involving the application and operating systems. Software administration will include, but is not limited to generally accepted system administration tasks such as user management (creation, support, and deletion of user accounts), software installation, server monitoring, server backup operations, and application troubleshooting.

ATTACHMENT A

It is expected that the contractors will function as subject matter experts for the government and will have required certifications to adequately and effectively install, operate and maintain software solution.

The contractor shall be responsible for maintaining daily operation and problem resolution of installed systems on the network, or systems that traverse the network.

The contractor shall design and implement all aspects of the software development life cycle: requirements definition, design, code, debugging, verification and test, and maintenance of software modules.

The contractor shall develop and test new software modules to be used in complex software systems supporting the Department. Modify legacy software adding enhancements and new features to the existing software systems.

The contractor shall recommend changes to the Government for improvements in systems and operating environment for Government consideration and approval.

The contractor shall provide technical input as requested to the Department network accreditation package. This includes preparing input into the CONOPS, SSAAs, and other documentation that the Government requires to accredit emerging systems.

The contractor shall assist in implementing an Enterprise wide ITSM Remedy solution for each Post site.

The contractor shall identify software deficiencies and provide their impact on security. Identify and recommend to the government representatives changes to maximize application efficiency and script changes that will improve user interfaces.

The contractor shall prepare and submit appropriate documentation to support recommendations, evaluations, test results and report to the Government personnel for review and approval. Prepare and notify sites for implementation of new requirements that are driven by the Bureau Assistance Secretaries, Regional Executive Directors, and Government operational staff.

The contractor shall develop, maintain and execute all IA related task and duties in accordance with regulations to include the development and execution of Authorization & Accreditation packages, and Program to Plan of Action and Milestone (POA&M).

4.2 Configuration Management

In accordance with prevailing configuration management at Posts, the contractor shall assist in maintaining proper configuration management of the Department’s asset database software. This effort may include preparation of a hardware/software configuration log or other configuration management tracking system/database at Post.

4.3 Security Considerations

ATTACHMENT A

The Contractor shall assist staff in developing or updating the “Security Package” for each system prior to major system releases. IA/DS shall maintain responsibility for these documents but the Contractor shall provide technical input. The Security Package includes the following documents:

• Risk Assessment

• System Security Plan

• Contingency Plan

Other IT security documents may be required, and will be identified in the Work Request. The Contractor shall provide technical input to IA/DS in responding to Plan of Action and Milestones (POA&M) items by identifying the system changes that may be required to correct and address security weaknesses.

5.0 Project Support

The contractor shall provide on-site support in the Washington, D.C main office and other DoS offices as required. The vendor shall provide professional enterprise application support to include data integration support, and user provisioning. On-site support shall be supplied and to other sites as required.

5.1 Enterprise Application Management Support

The contractor shall provide personnel to develop and maintain Business Application Processes through the following tasks:

• Gather information through interviews of functional area stakeholders

• Compile functions into process diagrams

• Identify gaps with those processes and document options on how to improve them through defining requirements and validating process diagrams

• Identify which processes are supported by an application, what data support a process, and what technology infrastructure is in place to support a process

• Relate organizational units to business processes, and validate business architecture with subject matter experts.

The contractor shall provide personnel to develop and maintain Application Architecture through the following tasks:

• Develop an application inventory

• Develop an application interface inventory

• Develop application/system architecture diagrams

• Relate applications to business processes and entities

• Relate organizations to applications and validate the application architecture with subject matter experts.

The contractor shall provide data integration support services to include but not limited to service and design of batch data scripting, and meter data management (MDM) infrastructure environment. The contractor shall provide the following services:

• Maintain meter data repository from multiple sources

• Allow data from any source to be integrated

• Support additional subscription based services to be ingested into database

• Map and integrate any data available

The contractor shall provide an automated tool to allow immediate modifications to reflect changes in user roles, web landing page, and other modifications necessary to support user environment.

The following deliverables are required upon contract award:

DELIVERABLES DUE DATE DELIVERY POC

Production web portal, and associated licenses, services and systems able to automatically update application analytics and visualizations

30 Days After Contract Award

COR

Application architecture diagrams (current and target)

30 Days After Contract Award

COR

Data Flow diagrams (current and target)

30 Days After Contract Award

COR

Periodic assessment of meter deployment schedule

Every 90 Days After Contract Award

COR

Energy benchmarking plan 30 Days After Contract Award

COR

Energy Analysis of deployed metered data

30 Days After Contract Award and annually thereafter

COR

FedRamp certification Paperwork

30 Days After Contract Award

COR

Concept of the Operations

(CONOPS)

30 Days After Contract Award

COR

Monthly Progress Report Fifth day of each Month COR

6.0 Other Requirements

6.1 Data Rights

All data and data rights associated with this contract becomes the property of the U. S.

Government in accordance with FAR 52.227-14, Rights in Data-General (Dec 2007). The Government will have exclusive rights over any developed software and applications databases under this contract and subsequent task orders.

ATTACHMENT A

6.2 Section 508 Compliance

All electronic and information technology (EIT) procured through this task order must meet the applicable accessibility standards at 36 CFR 1194. This regulation (36 CFR 1194) implements Section 508 of the Rehabilitation Act of 1973, as amended, and is viewable at (http://www.section508.gov). The contractor shall support the Government in its compliance with Section 508 throughout the development and implementation of the work to be performed.

Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C.794d) requires that when Federal agencies develop, procure, maintain, or use electronic information technology, and Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the Department.

6.3 Key Personnel

Designate the minimum personnel that will be considered key personnel and assigned to this contract. The contractor shall propose appropriate labor categories for this (these) position(s).

Key personnel must be assigned for the duration of the contract. The Government encourages and will evaluate additional key personnel as proposed by the contractor.

• One (1) Program Manager

The Contractor shall identify all key personnel in the technical proposal. The Contractor shall assign Key Personnel whose names were identified in the quote and who are integral to the performance of the task requirements. The Contractor shall represent/acknowledge that all personnel assigned to this contract are capable of working independently and with demonstrated knowledge, skills and expertise in their respective functional areas, which are necessary to perform all assigned duties. If the Contractor personnel do not possess the expertise necessary to perform the tasks required under this contract, then the Contractor shall be responsible for appropriate training and/or replacing the personnel.

The Contractor shall not substitute Key Personnel unless the substitutions are unavoidable because of the incumbent's sudden illness, death or termination of employment. The Contractor shall promptly notify the COR of changes to key personnel. The Contractor shall submit to the COR all proposed substitutions at least thirty (30) days in advance. All requests for approval of substitutions hereunder must be in writing and provide a detailed explanation of the circumstances necessitating the proposed substitution(s). Request must contain a complete resume for the proposed substitute, who shall have at least equal ability and qualifications, and received approval from the COR. Any changes in staffing shall be reported in the Monthly http://www.section508.gov/

ATTACHMENT A

Progress Report.

6.4 Limited Use of Data

In performance of this contract, the contractor may be required to access and use data and information proprietary to a Government agency or Government contractor which is of such a nature that its dissemination or use, other than in performance of this effort, would be adverse to the interests of the Government and/or others. Contractor and/or contractor personnel shall not divulge or release data or information developed or obtained in performance of this effort, until made public by the Government, except as authorized by Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort. Nothing herein shall preclude the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the Government between the contractor and the data owner which provides for greater rights to the contractor.

7.0 Quality Assurance Surveillance Plan (QASP)

This Quality Assurance Surveillance Plan (QASP) provides a systematic method of evaluating the services the Contractor is required to provide under contract.

Performance Objective

Performance Standard

PWS Para

Performance Threshold

Functionality • Track and measure energy performance over time

• Identify and evaluate relevant energy conservation measures for each post

1.0 100% compliance of performance threshold

Scalability Web portal must be able to rapidly scale to support the world wide operational footprint of the Department at worldwide locations, and tens of thousands of inputs from their various locations per minute.

1.0 100% performance threshold within 30 days of award

ATTACHMENT A

Data Inputs Provide support for energy savings conservation measures related to

• Electrical Energy (both

Utility and on-site Renewables)

• Water Usage

• Fuel Consumption

• Greenhouse Gas (as related to above)

1.0 100% performance threshold with 30 days of award

Energy analysis Provide a macro-to-micro view of all metered data points (offices, warehouses, annexes, etc.) to allow Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel

3.2.1

Benchmarking Provide Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel a method to benchmark facilities (offices, warehouse, annexes, etc.)

3.2.2

Energy Plan Analysis & Optimization

Provide Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel a method to view targeted list of energy conservation measures and demand management programs, and sort recommended measures by building type, energy end-use category, energy and demand reduction potential, rebate availability, implementation cost, and expected payback.

3.2.3

ATTACHMENT A

Report & Tracking Provide Facility Managers, General Service Officers and Regional Executive Directors, and other assigned personnel a method to track and report on the performance of projects and energy plans against a range of user-defined or incentive program energy goals or targets, including cumulative energy savings, emissions reduction, and financial metrics.

3.2.4

Energy Plan Creation & Modification

• Receive targeted energy savings tips tailored to their unique profile.

Energy savings tips include associated costs, savings, and payback

• Set an energy savings goal and see how this energy savings plan will save them money and energy over time, and track the impact of energy-saving actions taken to date

3.2.7

Reporting, Sharing, & Tracking

• Create custom profiles that describe energy consumption behavior, such as installed equipment and behavioral characteristics in order to receive personalized energy and demand savings tips, and products

• Download personalized energy reports that provide a detailed view of their energy usage trends and a list of continually updated energy-saving actions to reduce future bills

• Set alerts to get important

3.2.8 notifications about events such as demand response days, outages, and energy spend that is about to cross a budget limit

8.0 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor feels that any actions constitute, or are perceived to constitute, personal services it shall be the contractor’s responsibility to notify the COR immediately. These services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently Governmental functions. All decisions relative to programs supported by the contractor shall be the sole responsibility of the Government.