Draft_SECTION_C_-_SAQMMA14R0429.docx

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1 INTRODUCTION

The Bureau of International Narcotics and Law Enforcement (INL) of the Department of State (DOS) designs, implements and oversees multiple justice, corrections and counter narcotics programs in Afghanistan. The need to effectively monitor and maintain oversight of INL projects will remain an area of importance and focus as the transition process continues in Afghanistan. These programs require implementation and monitoring activities which INL seeks to fulfill utilizing Afghan Local National (ALN) personnel with a variety of skill sets and backgrounds. INL's goal is to solicit the services of a third party contractor that has a pool of technically trained Afghan Local Nationals with the skills, cultural knowledge, linguistic capability and flexibility to travel around Afghanistan to conduct implementation, assessment, and monitoring tasks assigned by INL program officers at Embassy Kabul. (INL/Kabul or INL/K)

C.2 BACKGROUND

The Bureau of International Narcotics and Law Enforcement Affairs (INL) is responsible for the development, supervision, coordination, and implementation of international narcotics control assistance activities, international criminal justice issues and foreign assistance for the United States Department of State. As such, INL draws its legislative authority from the Foreign Assistance Act of 1961, as amended. The fundamental mission of INL is to design and execute programs to develop the law enforcement and judicial capabilities of foreign governments to combat the spread and influence of transnational organized crime. In order to implement these programs, the U.S. Congress allocates International Narcotics Control and Law Enforcement (INCLE) and other special funding to INL.

INL’s mission in Afghanistan is to assist the Government of the Islamic Republic of Afghanistan (GIRoA) in building political stability, a licit economy, and the rule of law. To this end, INL supports programs designed to build Afghan government capacity throughout the justice sector, from law enforcement to corrections, and to combat the narcotics trade in the country, as this trade supports the insurgency, undermines economic development, and fosters corruption.

Living and working conditions are harsh and hazardous. The topography of Afghanistan is desolate and remote. Travel is difficult and transportation is unreliable; at times, it may take several days to arrange in-country travel and single-day site visits may turn into multi-night stays without notice.

Modern services, such as Internet and banking, are in their infancy. Most electrical power is supplied via diesel generators. Telephone communications are usually via satellite or cellular phones.

The INL program in Afghanistan is large, complex, and multi-faceted. As detailed in the Letter of Agreement (LOA) with the Afghan government, the program consists of three major projects – narcotics control, law enforcement, and justice sector development – each of which is sub-divided into various project components. The purpose of this SOW is to establish an expatriate managed, Afghan Local National (ALN) staffed implementation, assessment, and monitoring function operating out of INL Camp Gibson Facility.

C.3 SUMMARY OF REQUIREMENTS

Scope of Work

The objective of this IDIQ contract and subsequent task orders is to seek Contractor support for the creation, development and management of a third party independent US contractor with technically trained Afghan Local Nationals (ALNs) to perform additional assessment and oversight duties primarily for INL cooperative agreements, grants, interagency and international organization agreements, host government programs, contracts and contract task orders throughout Afghanistan. The Contractor must be able to hire ALNs who are able to travel and work effectively in all 34 provinces of Afghanistan, including in very remote, rural, and high-risk areas. The Contractor shall be responsible for establishing an agency infrastructure to recruit, screen, hire, manage, task, pay and, if necessary, terminate contracted employees.

The Contractor must be free from (and shall be required to remain free of) potential, perceived, or actual personal or organizational conflict of interests from the agreements, contracts, grants, programs, and task orders that they will be monitoring. The Contractor shall be required to sign and abide by an organizational conflict of interest agreement that will ensure the impartiality of its oversight and assessment activities. The agreement shall require a disclosure of any potential conflicts of interest either financial or organizational, and will be reviewed by the program office and contracting officer prior to award.

The FIAT’s tasks will be coordinated and directed by US Direct Hire oversight personnel, and may involve conducting assessments and oversight, monitoring, collecting photographic and geospatial information, writing reports and/or other duties in support of the US Direct Hire oversight personnel.

The FIAT’s specific tasks and evaluation criteria will be developed on a program by program level, and will use the Quality Assessment and Surveillance Program (QASP) as the starting point for objective criteria. The QASP forms will contain objective and sub-objective sections for completion. FIAT input into the QASP forms will be validated by other sources of information such as USG drafted customer surveys to host nation participants, video conferencing and self-reporting.

Within 15 calendar days of the award or task, the Contractor shall be required to establish a work tasking, tracking and reporting system to ensure INL's objectives are achieved and properly documented. This workflow based process, will require COR approval, but will be initiated by the (INL/Kabul Program Managers.

The Contractor shall establish a minimal expatriate oversight presence in Afghanistan to manage the Afghan Local National (ALN) contracted employees. The expatriate personnel (non Afghan) will receive life and mission support at INL's Camp Gibson Facility in Kabul, Afghanistan. This support includes housing, food, static security, internet, limited satellite television, physical fitness facility access, and limited motor pool support within Kabul.

All personnel under this task order, American and Afghan are non-Chief of Mission (COM) personnel. Therefore, all personnel may travel without restriction throughout Afghanistan. The statements made in this section are only intended to provide an overall vision and view of the mission and program and shall not be used for pricing purposes.

The Program Managers will determine what aspect, event, or program needs to be assessed, monitored, etc. and write a task order identifying the specific tasks needed to be accomplished by the FIAT.

For small oversight requirements that are anticipated to cost less than $5,000 and take less than five (5) days to assess and analyze, the INL Program Manager(s) will issue a work order via the COR (with proper delegation from the Contracting Officer for orders uner $5,000) who will then task the FIAT vendor to provide implementation assessment and monitoring assistance as specified in C.4 through C.7.

For large oversight requirements the INL Program Manager(s) will write the task order as referenced in section G of this RFP. The Contracting Officer will task the FIAT vendor to provide implementation, assessment, and monitoring assistance as specified. These tasks will include, among other items outlined in C.4 through C.8.

C.4 Work Plans

Vendor shall prepare a draft comprehensive work plan prior to award aligning with the proposed approach which will be evaluated. The draft work plan will show proposed tasks and goals. The final work plan shall show each implementation, assessment and/or monitoring event that will be undertaken by the FIAT contract and will delineate the specific goals, tasks, deliverables and time period of performance for each tasking. The final work plan will be accepted 45 days after award.

C.5 Task Reports Documentation on INL's ongoing projects, including photographs, GPS coordinates, financial analysis, engineering analyses, etc.

C.6 Analyses Reports Program analyses and assessments (what’s working and what is not working and what can be done to improve overall program implementation)

C.7 Progress Reports Development and reporting on program metrics and success factors as determined by the relevant INL Program Officers / Managers

C.8 Requirements

The INL COR/GOR/AOR will ensure that the FIAT monitors have the necessary information to ensure meaningful reports on implementer progress or lack of progress is communicated to the INL COR/GOR/AOR on a weekly basis (unless stipulated otherwise).

The Contractor shall manage all activities and services provided under this SOW. At a minimum, the Contractor shall establish an in-country program management office at Camp Gibson to manage the program. The Contractor shall:

C.8-1 Provide a monthly status report on all activity that has been conducted that month, all activity that is planned for the coming month, any risks that have been identified, and how those risks will be mitigated. Additionally, the monthly status report must include an updated work plan. This report is due no later than the 10th day of the following month. The Monthly Report should be inclusive of pictures with date stamp and/or video documentation

C.8-2 Establish a response plan that addresses the method to be utilized to ensure rapid and effective customer service and communication to and with INL, including regular reporting on staff activities and the results of weekly activity reports every Monday and thorough resolution of issues identified. Phone calls will be returned within 4 hours; emails within 24 hours

C.8-3 Ensure coordination and cooperation with other INL, U.S. Government, and international programs operating in Afghanistan.

C.8-4 Conduct investigations into matters concerning security, safety, property accountability, misconduct, employee injuries, automobile accidents or other events involving contract personnel; identify and initiate corrective action(s) as needed documented with date stamped photos or video.

C.8-5 Ensure timely and thorough report delivery to the COR with copies to both the INL Office in Kabul (INL/K) and the INL Office for Afghanistan in Washington D.C. (INL/AP) per the deliverable requirements, recordkeeping, administrative support, and internal administrative requirements. Site visit reports are due within 48 hours upon return of the monitor to the office.

C.8-6 Provide administrative, procurement and logistics support to the employees.

C.8-7 The Contractor shall ensure that all task order terms, conditions, clauses and stipulations are met through implementing effective task management processes. The desired outcome is a professional, competent management structure that ensures mission accomplishment. The Government also desires a no surprises management approach that ensures effective communications at all levels of the program. The Government fully expects to be advised by phone or email (distribution list to be provided by INL/AP and INL/K) of any serious incidents within 1 hour and the initial formal written report within 24 hours of the incident along with any corrective actions to prevent future occurrences from happening. Please refer to Annex 1, Serious Incident Reports (SIRs), for standard reporting procedures.

C.8-8 The monitoring of task orders, letters of agreement and grants is an inherently governmental function. As such, strict limitations must be applied to the contractor in order to reduce the risk to the US Government.

C.8-9 The Contractor(s) must clearly identify themselves as Contractors in all communications to include email, teleconferences, meetings.

C.8-10 The Contractor(s) cannot monitor their competitors. The Contractor will be required to sign and abide by an organizational conflict of interest agreement that will ensure the impartiality of its oversight and assessment activities. The agreement will require a disclosure of any potential conflicts of interest either financial or organizational, and will be reviewed by the program office and contracting officer prior to award.

C.8-11The Contractor(s) must identify any real or potential conflicts of interest. The Contracting Officer or the Grants Officer must review the disclosure statements and determine any actions, if necessary. Should a potential or perceived conflict arise (such as a contractor refusing to release information for proprietary reasons) the COR/GOR/AOR will notify the FIAT that they cannot conduct and assessment or oversight of the program in question and an alternate method of assessment and/or oversight will have to be arranged.

C.8-12 The Contractor(s) can make recommendations, but cannot make any decisions, regarding the final negotiation and selection for any award and shall not participate as a voting member on technical evaluation panels.

C.8-13 The Contractor(s) shall not approve any project activity, or any amendments to projects budgets, Statements of Work, and Terms and Conditions.

C.8-14 The Contractor(s) shall not approve the disposition of any property that is to be disposed of upon the completion of projects, or any invoice.

C.8-15 Additionally, INL will strictly adhere to the following regarding contracts, letters of agreement and grants to mitigate risks associated with functions either inherently governmental or closely associated as inherently governmental. The US Government will retain all decision making authority. This includes, but is not limited to the following:

Contract and grant award recommendations Approval, or amendments to contracts or grants Approval, or amendments to contract costs or grant budgets Approval, or amendments to statements of work Approval, or amendments to terms and conditions Approval of invoices Approval of disposition of property Making decisions based solely on contactor/grantee reporting Inspection and acceptance of Contract work C.8-15 At a minimum, maintain routine liaison with INL program and contract management staff in Kabul and Washington, D.C. on a weekly basis.

C.9 Life and Mission Support Should the contractor need facilities in Afghanistan INL operates the Camp Gibson Facility (CGF) in Kabul which serves as the base of operations for the staffing pool, INL is prepared to provide facilities (within reason as outlined below) to the contractor. The CGF is located roughly 20-30 minutes from the U.S. Embassy, 10-15 minutes to the north of Kabul Airport. Camp Gibson is equipped to house 500 personnel and other INL program personnel work and live on site. In addition, Camp Gibson contains a Training Center where INL’s programs conduct regular training, conferences and meetings in the areas of Rule of Law, Corrections and Counter Narcotics.

All security for Camp Gibson is provided by INL's security contractor. No employee of this task order shall be allowed to carry a weapon at any time. When on Camp Gibson, the Contractor shall comply with all security regulations defined by the Camp Gibson security contractor. It is the intent of the program that ALN staffing pool members will not require additional security while traveling to remote work sites.

The USG will provide the Contractor with sufficient office space on the CGF for its program management and the Contractor’s ALN staff. The office space will contain desks, chairs and infrastructure (electricity, heat, a/c, etc.) needed to perform duties. Computers, printers, copier machines, and other required supplies will be provided by INL's Camp Gibson Life and Mission Support Provider. With 10 days of notice to proceed (NTP), the Contractor shall provide to INL an initial list of office equipment and supply requirements to ensure offices are sufficiently setup prior to Contractor arrival.

C.9-1The USG will provide Contractor expatriate program personnel with the following services:

1. Standard housing accommodations at the Camps which included a single room with a bed, en suite bath, desk, chair, wardrobe, microwave, refrigerator, TV, DVD player and basic linens. Individuals housed at the Camps are expected to maintain individual room cleanliness. Maintenance and/or repair of room infrastructure is provided by the Camp facilities team.

2. No-cost access to the Camp Gibson Dining Facility (DFAC) which provides a variety of western, Afghan and other choices for breakfast, lunch and dinner. Coffee and tea service are available all day from breakfast (06:00) through dinner (20:00). Afghan Local National employees of the Contractor shall receive daily lunch when present for work at Camp Gibson.

3. Access to the Camp Gibson medical facility. This facility provides basic medical care including non-prescription medication, treatment for minor scrapes/cute/bruises, etc. Serious medical needs are referred to local medical providers including clinics operated by German and Swedish personnel. The U.S. Government will provide first aid at Camp Gibson for residents and Afghan day workers of Camp Gibson while at Gibson. In the case of more serious medical conditions, including those that threaten life, limb and eye sight, USG on Camp Gibson shall provide stabilization services only in preparation of the Contractor providing patient transfer to an appropriate medical facility. INL medical contractors on Camp Gibson shall not be responsible for providing any major trauma services, including surgical intervention, dialysis, x-rays.

4. All other medical care, and medical care when not on the USG facilities, shall be the responsibility of the Contractor.

5. Camp Gibson provides basic wireless internet access via the Morale and Welfare Net (MWR Net). The Contractor may also receive wired internet access in the office areas as needed. Internet access is subject to restrictions.

6. Access to the physical fitness facilities on Camp Gibson which includes a fully equipped indoor gym.

7. Access to the Camp Gibson laundry facilities which includes U.S. style washers/dryers. Individuals are expected to provide their own laundry soap and consumables. Irons are provided and folding, ironing, and dry cleaning services are available for individual purchase.

8. Limited use of the Camp Gibson motor pool, for transfer between Camp Gibson and the U.S. Embassy and between Camp Gibson and transportation hubs such as Kabul International Airport in pursuit of business related objectives.

9. The USG will provide Contractor employed ALN personnel with the following services:

10. Access to the Camp Gibson DFAC for Lunch

11. Access to office space

12. Access to medical support in the case of emergencies which require stabilization before transfer to a local medical provider

C.9 Work Plans Initially the contractor will prepare a draft master work plan that outlines and conceptualizes how the contractor intends to staff the FIAT requirement and the core competencies that the contractor envisions the FIAT needing in order to meet the requirements outlined in this SOW. The contractor shall prepare a draft master work plan that shows possible implementation, assessment, and/or monitoring events that will be undertaken by the team with a specific timeline for each activity or task for the life of the program. This draft master work plan will be finalized 45 days after award and will be the overarching program work plan with detailed individual work plans for each implementation, assessment, and/or monitoring event that will delineate the specific goals, tasks, deliverables and time period of performance for each tasking event undertaken by the team underneath the master work plan. It will also show dependencies between each activity and be updated on a continual basis. The draft work plan will be included in the proposal and evaluated as part of the proposal.

The draft master work plan and individual activity work plans will be submitted within 15 calendar days of award to the COR and the Program Officer in order to revise and provide specifics. As mentioned above this plan will be a conceptualization of how the contractor intends to staff the FIAT and the core competencies that the contractor envisions the FIAT needing in order to the meet requirements outlined in this SOW. The COR will review and direct the Contractor to make appropriate changes as required in concurrence with the Program Officers. Once the changes have been made, the COR will approve the draft and direct the Contractor to submit to the COR and the Program Officer the final work plan. When INL initiates new projects in Afghanistan that require FIAT monitoring, the Contracting Officer or Contracting Officer’s Representative will direct the contractor to develop new individual activity work plans within 15 days of notification for the new program.

The final work plans will serve to track progress, track deliverables, and monitor and evaluate the Contractor’s performance in meeting the substantive requirements of the task order.

The Contractor shall keep the master and individual work plan up to date on a weekly basis, and shall submit work plan updates as directed in the base contract and subsequent task order(s).

C.10 Quality Assurance and surveillance plans The Contractor shall provide quality control to monitor and evaluate progress in the field in achieving the goals, tasks, and deliverables on time. The Contractor’s quality control plan shall be submitted to the COR no later than NTP+30. This will be reviewed and returned with recommendations within seven days and be incorporated by the Contractor. This will include the FIAT’s ability to provide the Program Managers the desired information on implementation, assessment, and monitoring of programs as specified in the work plan. These tasks will include, among other items:

Oversight on the ALNs’ documentation of ongoing projects, including photographs, GPS coordinates, financial assessments, engineering analyses, etc.

Oversight on ALNs’ program analyses and assessments (what’s working and what is not working and what can be done to improve overall program implementation).

Oversight of the ALNs’ reporting on program metrics and success factors as determined by the relevant INL Program Officers / Managers.

The COR will periodically verify Contractor performance by conducting its own independent quality assurance.

The work plans shall include deliverables, as directed in the task order. Work plan deliverables must be approved by the COR, which will evaluate the quality, accuracy, and timeliness of each work plan deliverable submission.

Once approved by the COR, work plans shall no longer be proprietary and may be shared by INL with outside entities, including USG agencies, host country officials, international organizations, and other appropriate stakeholders.

The master work plan will show how the implementation of the project components and subcomponents, including a monthly timeline and benchmarks detailing steps for completing all project components and subcomponents, including percentage of progress toward completion, will be conducted.

When FIAT monitors are used the Contracting Officer’s Representative / Government Technical Monitor (COR/GTM), Grant Officer’s Representative (GOR), or Agreement Officer’s Representative (AOR) will be responsible for the continual assessment and evaluation of monitoring the contractor’s ability to provide the required services and will continue to be responsible for inherently governmental functions. The DS Form 4208 (Request For Services Contract Approval) will be used to vet tasks to ensure that appropriate consideration is given to the risks and benefits of contracting out a function and to ensure that inherently governmental functions are not contracted out.

C.11 Travel Travel under this contract is generally defined as Contractor air and ground transportation, Contractor lodging, and Contractor meals and incidentals. The Contracting Officer may identify/approve additional elements as necessary. Many of the statements below pertain only to non-Afghan Local Nationals traveling internationally. See section B for travel cost requirements.

C.12 Staffing Plan The Contractor shall provide a Personnel Management Staffing Plan ("Staffing Plan") with the technical proposal, which shall address recruiting methodology and shall include but not be limited to: screening, vetting, examining, hiring, orientation, training, assigning, supervising, evaluating, processing, and deployment of professionals to accomplish the requirements of this task order and in accordance with the Pre-Deployment Plan and schedule for those to deploy overseas. The staffing plan shall delineate those tasks relevant to employment of the expatriate personnel, and those relevant to the ALN personnel.

This Staffing Plan shall include a detailed description of how the expatriate program management employees of the Contractor shall perform pre-deployment processing and screening. This deployment plan shall also address location, durations, training provided, medical processing and methods to eliminate chokepoints that could delay deploying personnel to Afghanistan. If accepted, the Contractor shall implement the plan through the remainder of the period of performance.

The Staffing Plan shall include a detailed organization and staffing chart that delineates clear lines of control and decision making, and coordination inside and outside the Contractor‘s organization. All proposed expatriate staff shall be considered key personnel and their hiring is subject to INL approval in accordance the Key Person clause, KEY PERSONNEL 11/01/2008. Resumes for all proposed key personnel shall be submitted with the technical proposal.

Upon award of Base contract and subsequent Task Order(s) the Contractor shall implement and maintain the Staffing Plan for each subcomponent to provide for 24 hours a day, seven days a week mission critical operations. The Contractor‘s management approach, which shall be identified in the staffing plan, shall include:

Approach to providing a management, administrative, security and logistics support staff for CONUS/OCONUS operations that is a mix of full-time, part-time, and reach-back capacity.

Identification of all required licenses and permits The Staffing Plan shall identify all labor categories used and the number of personnel, in each category filled, to include Third Country Nationals (TCN), Local Afghan Nationals (ALN) and U.S. Citizens (AmCits).. All members of the staffing pool must be hired directly by the Contractor.

Once potential candidates are selected, hired and deployed, the Government shall reimburse, in-full, any costs associated with recruitment, screening and examining; hiring, orientation, training, assigning, supervising, evaluating, processing and the eventual deployment of successful and qualified candidates; and those unable to deploy due to circumstances beyond the Contractor‘s or staff member‘s control – not related to qualifying. Any mitigating circumstances (documented) shall be presented to the COR or CO. The CO shall make the final determination. The costs associated to any candidate that simply withdraws himself/herself from consideration without justification (as established and proposed by the Contractor) at any point after hiring, during orientation, training, and assignment, or within the first 90 days of deployment (standard probationary period), shall be incurred by the Contractor.

Accordingly, the Contractor shall structure and present these costs in a tiered manner to facilitate proportional approvals. Therefore, it is imperative that the Contractor fully qualify candidates before deployment and ensure an appropriate system to retain qualified candidates is in place..

In accordance with the FAR (52.223-6), the Contractor shall establish a drug free workplace. The Contractor shall establish and enforce a drug substance abuse screening program to include a policy on alcohol use in Afghanistan. The Contractor shall conduct random drug screening. The Contractor shall conduct as part of pre-deployment training and regularly in country seminars on Drug Abuse, including sessions on the unique nature of drug availability and abuse in Afghanistan, given that it is the largest producer of opium and heroin in the world.

All ALN’s will be required to undergo security vetting prior to being allowed access to the Camp Gibson facilities. The FIAT contractor will be required to comply with the provisions of this vetting once the ALN’s are identified that require access to the Camp Gibson facilities, failure to comply with these provisions will result in the termination of the ALN’s employment and access to the facilities.

The Contractor shall propose necessary program management office support staff.

C.13 Staffing Timeline Upon award and within one day of receiving key personnel approvals, the Contractor shall notify the COR, INL/K, and INL/AP that it is initiating the hiring of accepted key personnel and recruitment.

Within 14 calendar days of receipt of COR approval of the selected candidates, the Contractor shall qualify the applicants in the following areas:

Conduct background investigations for suitability.

Obtain Class 1 medical clearance for both physical and mental health from competent medical authorities.

Complete all in-house (Contractor) pre-deployment personnel actions, including hiring.

Within 30 calendar days of receipt of COR approval of the selected candidates, the Contractor shall complete all pre-deployment orientation and training, obtain any necessary travel documentation (e.g., passport and visa), and deploy the employees to Afghanistan.

Based on the foregoing timeline, the Contractor should optimally be able to recruit, clear, train, and deploy personnel to Afghanistan within approximately 45-60 days of receipt of an official NTP from the Government‘s Contracting Officer. The Contractor shall take into account the necessary time to obtain a Moderate Risk Public Trust (MRPT) in their Staffing Plan. The Contractor shall not be held liable for any delays occasioned by the Government. The Contractor shall achieve 100 percent staffing within 90 days of the NTP.

All contractor AmCit and TCN advisors performing on this contract shall possess a Moderate Risk Public Trust Certification. Moderate Risk Public Trust Certifications will be conducted by the Bureau of Diplomatic Security (DS/SI/PSS).

Those personnel who require Public Trust certifications shall not perform on this contract until their Public Trust certification has been issued. If possible, an interim Public Trust certification will be issued. An interim Public Trust certification is acceptable for initial contract performance. (In the event an Interim determination that has been issued is withdrawn, the contractor shall remove the employee from contract performance until such time as a final determination has been made, at no cost to the Government.)

SF-85 P Questionnaire for Public Trust Positions The following forms and documentation are required for submission of Moderate Risk Public Trust (MRPT) packets. DS/IS/IND shall provide guidance and training for the submission of eQIP and hard copy SF-85 P and PS packets. Contractor personnel requiring Moderate Risk Public Trust certifications shall be initiated for processing as soon as possible; however, submission of MRPT packets will not be accepted without Bio Approval Notification from the INL Program Office (see item 8 below).

1. Standard Form 85P and PS (SF-85P/PS) Questionnaire for Public Trust Positions

2. Proof of citizenship

3. Signed DS-4002 Credit Release form

4. DD Form 214 Certificate of Release or Discharge from Active Duty and/or NGB-22 Report of Separation and Record of Service

5. Completed Foreign Relatives, Friends and Associates spreadsheet

6. Completed Overseas Activities Contact Data Sheet

7. Fingerprint Cards (FD258): Provide two (2) completed cards

8. Bio Approval Notification from INL Program Office

C.14 Retention of Key Persons The Contractor shall ensure all positions are filled at all times for the entire life of the task order. In the case of sudden departures of personnel, including serious medical evacuation or curtailments, the Contractor shall backfill the affected position within sixty (60) days.

Tour lengths are for one year. Personnel may be extended for up to an additional year without additional deployment training; however, the Contractor must submit to COR the resume(s) for approval of all personnel wishing to extend for a second year a minimum of 30 days prior to the end of their first year on mission. All Contractor evaluations (see 2.23) and notes to the personnel file must be submitted along with the resume for review by INL. Any U.S. or TCN employee who successfully completes a second year must be out of the country for a minimum of thirty (30) days before redeploying to the same or another mission.

Two years is the maximum time that a U.S. or TCN employee may serve in Afghanistan without a minimum 30-day break. Additionally, any employee who serves two consecutive years in country must successfully complete abbreviated pre-deployment selection, to include psychological screenings and Management Oral Boards (MOBs) before they can re-deploy.

C.15 Concurrence of INL The Contractor shall inform the COR, INL/AP, and INL/K of the in-country position assignment of all advisors, including advisors who are switching assignments, receiving promotions, or being moved to a different team or region. All such assignments shall be submitted for approval to the COR a minimum of 7 days before they are proposed to go into effect.

C.16 Backfilling of Vacated Positions If leadership positions and certain technical positions are vacated for any reason (including death, injury, illness, non-suitability, personal decision, promotion, etc.), the Contractor shall ensure the position has coverage within seven calendar days and must deploy permanent replacement personnel upon completion of next training course.

The Contractor shall attain a 70% retention/low turnover of personnel.

C.17 Personnel Support The Contractor shall maintain performance appraisal systems with a minimum of two reporting periods per year upon which to base extension and rehiring decisions. These performance appraisals shall be made available to the COR for review upon request.

The Contractor shall follow up promptly on any personnel or discipline matters and shall communicate regularly and promptly with the COR/GTMs regarding discipline and other incidents, including health-related matters in mission. The Contractor shall institute a code of behavior and clearly state all of the expectations of the advisors. Violations of codes of behavior shall be recorded in employees’ files and shall be relevant to rehiring and continued employment. Any violations of codes of behavior shall be sent to the COR in advance of any retraining requests.

C.18 Maintain a Comprehensive Personnel System, Records, and Databases Throughout the entire employment process (from recruitment through completion of service), the Contractor shall generate and maintain comprehensive records for all candidates; records shall contain all relevant documents and materials with respect to the individual‘s application, screening, testing, training, and deployment.

C.19 Afghanistan and International Travel The Contractor shall make travel arrangements including obtaining necessary visas and travel documents, appropriate per diem and/or travel allowances and accommodation as needed. The Contractor is responsible for all employees being deployed and shall make effort to minimize time en route or unnecessary delays or overnight accommodations.

The Contractor shall provide the following for each twelve month tour of duty:

· Economy-class transportation to Afghanistan at the start of a tour

· One (1) roundtrip economy-class ticket from Kabul, Afghanistan to the home of record

· Economy-class transportation back to the home of record at the end of a twelve month tour of duty.

Visas and Visa Renewals The Contractor shall ensure that all non- Afghan personnel have visas prior to deployment, and shall ensure timely renewals of visas. The USG does not provide support or facilitation for obtaining Afghanistan visas.

C.20 Third Country and Local National Personnel The Contractor shall compensate local nationals at a level commensurate with the United Nations and other international Rule of Law programs that hire qualified Afghan professionals. The Contractor shall propose a language bonus for LNs who are trilingual (Dari, Pashto, and English). To qualify for a language bonus, the LNs must be able to communicate in each language with accuracy and fluency in order to participate fully and effectively in conversations on a variety of topics in business and informal settings from both concrete and abstract perspectives. These ALNs must be able to discuss their interests and special fields of competence, explain complex matters in detail, and provide lengthy and coherent narrations, all with ease, fluency, and accuracy, in English and Dari.

Salary scales for ALN positions shall be proposed by the Contractor and agreed to by INL. ALNs shall generally be hired on a one year contract basis, with renewal options for satisfactory work and sufficient tasks. ALNs can be hired for shorter contract periods to fulfill specific tasks on an as needed basis, with the approval of the COR.

C.21 Personnel Policies and Code of Conduct The Contractor shall provide a comprehensive personnel policy handbook (in English and Dari), including a code of conduct, for its personnel no later than NTP+60 days. This code of conduct shall conform to this statement of work, appropriate USG and State Department policies, and Afghanistan employment laws.

The policy handbook shall clearly explain the terms of employment, compensation structures, expectations, discipline and termination procedures, including any rights to mediation or recourse