Exhibit O - Past Performance Questionnaire.docx

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US Embassy Banjul Local Guard Services
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S-AQMMA-11-R0002
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Exhibit O - Past Performance Questionnaire

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Solicitation # S-AQMMA-10-R0134 Banjul, The Gambia

Exhibit O – Past Performance Questionnaire

Solicitation # S-AQMMA-11-R0002 Banjul, The Gambia

Exhibit O – Past Performance Questionnaire

1. Copies of recently issued (within last 2 years) DS 1771 Past Performance Evaluation are suitable substitute

2. Please complete this questionnaire based on the following guidance:

2.1. Handwritten responses are sufficient.

2.2. Indicate, based on the codes below, the contractor’s performance on the identified program. Assessments should reflect only contractor liable performance. The following is a definition of the scoring levels:

Performance Level CODE

EXCEPTIONAL ` (E) Indicates that the contractor’s performance within the area of evaluation clearly exceeds contractual requirements.

SATISFACTORY (S) Indicates no problems exist in the area of evaluation or has only minor problems for which solutions are in hand.

MARGINAL (M) Indicates the area of evaluation contains an existing problem for which there is doubt whether the identified solution is adequate but the problem appears to be within the contractor’s ability to solve.

UNSATISFACTORY (U) Indicates a serious problem exists in the evaluation area which may be outside the contractor’s ability to solve. The contractor is in danger of not being able to satisfy contractual requirements and timely recovery in not likely.

NOT APPLICABLE (N/A) Performance did not include such efforts or performance was not observed.

COMMENTS (C) Place an “X” in this column if additional written comments were add in the Paragraph V Comments.

1.3. Please circle a letter corresponding to your rating or ‘N/A’ if you are unable to provide a rating for an area.

1.4. FOR ANY RATING BELOW SATISFACTORY, A CLARIFICATION AND EXPLANATION IS REQUESTED. IF MORE SPACE IS NEEDED, USE THE BACK OF THIS QUESTIONNAIRE.

1.5. You are urged to supplement your knowledge of the contractor’s performance with the judgment of others in your organization. In addition to completing the attached questionnaire for the identified program, we solicit your comments on other similar programs for which your activity has contracts with this offeror.

1.6. Please return completed questionnaire to the requestor in a sealed envelope with the responder’s signature over the seal. They must include this questionnaire as a requirement of their proposal submission.

If you have any questions, please contact Tracy Babst-Wiedenbrug at Babst-WiedenbrugTX@state.gov.

I. PROGRAM IDENTIFICATION

A. CONTRACTORS NAME: _____________________________________

(Company name/Division)

B. CLIENT’S NAME: ________________________________________

C. CONTRACT NUMBER: ____________________________________

D. CONTRACT EFFORT OR PROGRAM TITLE: ______________________

E. BRIEF DESCRIPTION OF CONTRACT EFFORT OR TASK:

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________No.Guards:____________________________________________________

F. CONTRACT TYPE: _________________________________________

(FIXED PRICE/COST REIMBURSABLE OR OTHER)

G. ESTIMATED AMOUNT/ANNUAL VOLUME OF SERVICE:

H. PERIOD OF PERFORMANCE: _______________________________

II. PAST PERFORMANCE EVALUATION

MANAGEMENT ABILITY
Performance Level Codes
E
S
M
U
N/A
C
1.
The contractor provided experienced executives, including project manager and supervisors and replacements with the technical and administrative qualifications required to meet the contract requirements.
2.
The contractor’s delegation of authority to project manager and supervisors met contract requirements.
3.
The contractor provided adequate resources (personnel/equipment) in each specialty necessary to fulfill contractual requirements.
4.
The contractor provided effective emergency response actions and corrective actions to cover incidents such as disruption of utilities, accidents, material shortages, safety, security, and hazardous materials handling incidents.

QUALITY CONTROL

5.
Contractor provided effective Quality Inspection procedures and personnel to meet contract requirements.
6.
When deficiencies were reported, the contractor took effective corrective actions pursuant to their Quality Control procedures
7.
Contractor fulfilled A&E hour requests,

COST/PRICE

8.
The contractor provided accurate and timely proposals for change orders.

III. GENERAL

Given the opportunity, would your organization Yes No enter a contractual relationship with this contractor in the future?

IV. RESPONSE INFORMATION

THE FOLLOWING INFORMATION WILL ASSIST IN THE ANALYSIS OF THE DATA. THIS INFORMATION WILL BE KEPT CONFIDENTIAL.

Name of evaluator: ______________________________________________
Name of Organization:____________________________________________
Position/Title: __________________________________________________

Location address: ______________________________________________

______________________________________________________________
Phone: ________________________________________________________

Email: ________________________________________________________

Length of involvement in Program/Contract: __________________________
Source of Information/Documentation utilized to rate Performance Level: _________________________________________________________
Date Questionnaire Completed: ____________________________________

V. COMMENTS

NOTE: ADDITIONAL COMMENTS ARE ENCOURAGED.

Source Selection Sensitive – Subject to Non-Disclosure

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