Sample SOW.docx

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4140--459-25-3-622-0058 | 36C261-25-AP-0420 | CFA Exhaust Fan Maintenance
Solicitation number
36C26125Q0502
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This document is a Sample Statement of Work (SOW) for Omnicell's software licensing and maintenance services for the VA Pacific Islands Health Care System. The SOW covers ongoing maintenance, repair, replacement parts, and software upgrades through a Support Service Plan, including 24/7 telephone and on-site support, remote diagnostic capabilities, and access to Omnicell engineers at the Technical Assistance Center.

The related federal contract opportunity (Solicitation Number 36C26125Q0502) is a pre-solicitation for a sole-source firm fixed-price contract with Omnicell Inc for preventative maintenance services. The contract will be located at the Daniel Kahikina Akaka VA Clinic in Kapolei, HI, with a performance period from 04/17/2025 to 04/16/2026. Interested vendors are required to submit a capability statement by June 17, 2025, at 12 p.m. PST, including details such as socioeconomic status, DUNS/CAGE codes, experience, project lists, and pricing information. The applicable NAICS Code is 811210 with a size standard of $34 Million.

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Sample: Statement of Work Purpose: License Software: Omnicell shall provide ongoing maintenance, repair, replacement parts, software upgrades/updates through the Support Service Plan.

Scope of Work:

· Access to Omnicell engineers in the Technical Assistance Center (TAC)

· 24 hours/day 7 days/week telephone support coverage

· 24 hours/day 7 days week on site support coverage

· Remote diagnostic capabilities

· A comprehensive list of included Support Services Location of Work:

Daniel Kahikina Akaka VA Clinic 91-1051 Franklin D. Roosevelt Ave.

Kapolei, HI 96707 Period of Performance: 04/17/2025 –04/16/2026

Deliverables Schedule:

Applicable Standards: 24-hour service availability

Type of Contract/Payment Schedule: The procurement and payment of this requirement is expected to be paid upon completion of services shall be rendered one (1) year of monthly payments.

Miscellaneous – N/A image1.emf

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