S26-0377_-_Vendor_Letter.pdf
PDF 107 KB Posted
- Attached to
- KeyTracer Support
- Solicitation number
- S26-0377
- Issued by
- Orange County, Florida
About this file
This is a vendor letter from Real Time Networks Inc. regarding proprietary key management and asset management systems for the City of Orlando, Florida, in connection with sole source contract S26-0377 for KeyTracer Cabinet Extended Support Agreement. The contract opportunity, posted on April 1, 2026, solicits support services for KeyTracer key management systems and related integrated solutions. The due date for any competing supplier submissions is April 8, 2026, at 5:00 p.m. Eastern Time, with a seven-calendar-day notification period for potential alternate suppliers to submit product information, qualifications, and capabilities to the Purchasing Agent.
Real Time Networks Inc. asserts that it is the sole manufacturer and distributor of the AssetTracer Asset Management System and KeyTracer Key Management System, emphasizing that these proprietary, licensed products cannot be purchased from any other vendor and can only be supported by internally trained technical professionals. The company's integrated product suite includes RTNHub software for unified management and real-time monitoring, KeyTracer cabinets using RFID technology for secure key and asset control with audit logging, a Key Exit System to prevent unauthorized removal of keys from facilities, and AssetTracer Smart Lockers for managing firearms, electronics, and other sensitive equipment. The vendor claims that no other company can warranty, support, configure, upgrade, or provide training for these systems, and references previous sole-source purchases by the U.S. Marshal Services, WMATA, NASA, and various law enforcement agencies to substantiate the sole-source justification.
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Other files
| File | Type | Posted |
|---|---|---|
| KeyTracer_Support.pdf | ||
| KeyTracer_Support.pdf | ||
| S26-0377_-_Vendor_Letter.pdf |
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Text version
SUBJECT: KeyTracer Key Management Systems
AssetTracer Asset Management Systems RTNHub Software
Real Times Networks Inc. is the sole manufacturer and distributor of “AssetTracer Asset Management System” and represents ''The KeyTracer Key Management System". Real Time Networks Inc. owns and controls the proprietary RTNHub software. These products cannot be purchased anywhere else and are a licensed product. All our products and solutions integrate for easy management, security tracking and reporting. Our systems and software are currently installed and supported by thousands of customers, Government, Municipalities and Private Industry throughout North America and some European Countries, including your facility. As this is a proprietary system using a licensed proprietor software, it can only be sold by Real Time Networks Inc. and supported by internally trained technical professionals.
RTNHub
The RTNHub web dashboard lets you manage Real Time Networks’ entire portfolio of solutions. It integrates and streamlines critical information from your entire security suite, including KeyTracer key control systems, AssetTracer smart lockers, and RTNmobile real time location systems. Intelligently combine these systems to develop workflows not previously possible.
RTNHub also provides real-time alerts on events that require immediate action, allowing you to both effectively mitigate any security risks as they happen, and proactively address future concerns before they escalate.
A simple and intuitive interface lets you control everything about your security environment. User information from all connected systems is synchronized to make deployment faster and maintenance easier. Generate customized reports. Remotely unlock doors and release assets during emergencies. RTNHub easily integrates with many third-party security and IT systems. It is scalable and expandable with different software modules.
KEYTRACER KEY MANAGEMENT SOLUTION & CABINETS
KeyTracer offers maintenance-free key control and management solutions that provide full access control over your keys, buildings, vehicles, firearms, and other assets. KeyTracer uses RFID technology to provide secure and contactless authentication. The KeyTracer system is highly customizable to meet each organization’s unique requirements. The system ensures that users can only access keys that are assigned to them, locking all other keys in place, all while keeping a log of all key removals and returns.
KEY EXIT SYSTEM
Prevent security breaches and key theft using our Key Exit System. This system sends locational data to wireless receivers strategically located throughout your facility, including at security check points, near critical assets, and exit points. It will immediately notify security personnel and activate an alarm if a key leaves your facility.
ASSETTRACER
Prevent valuable assets from being lost. Eliminate time-consuming record keeping for asset transactions. Gain insight on how your equipment is being used with powerful content surveillance tools. Charge electronics, verify hard case contents, and wirelessly record when sensitive assets have been placed inside designated lockers. All these tasks are made easy and efficient with AssetTracer Smart Lockers.
AssetTracer’s customizable and modular electronic lockers use various tracking technologies to control access to firearms, communication devices, laptops and other valuable items. An individual must authenticate themselves on a customizable touchpad smart terminal to remove or return an asset. If the user has proper permission the locker compartment will unlock and identify itself with an LED light.
Lockers are stackable and modular to fit any location and a wide range of equipment sizes.
Everything from laptops, to cellphones, firearms, evidence kits, other sensitive electronics, and more can be secured and managed with an AssetTracer smart locker system.
There is no other alternate company or individual that can warranty, support, or connect to these systems. There are no other companies or individuals that can sell this system with configuration of hardware and software and there are no other companies or individuals that can upgrade or support the software or support the users for training technical support for the product itself.
This product is suitable for Sole Source and has been purchased sole source many times by companies including the U.S. Marshal Services, WMATA, NASA and many law enforcement agencies throughout the USA.
Michael French, CEO Real Time Networks Inc.
File details come from the government source that posted it. Updated .