S02 RFQ 36C26026Q0012 Portland Pest.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

648-26-2-5104-0003

36C26026Q0012 10-10-2025

Danielle Carrico 208-422-1000 x7420 10-27-2025 5:00pm PT

36C260 NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

X 100

X

Y

561710

$17.5 Million

NET 30

N/A

Department of Veterans Affairs Portland VA Healthcare System 3710 Southwest US Veterans Hospital Rd Portland OR 97239

36C260

NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971

See CONTINUATION Page

Pest control management services for Portland Veterans Affairs Healthcare System. See PWS.

Period of Performance:

Base: 1/1/2026 - 12/31/2026 Option Year 1: 1/1/2027 - 12/31/2027 Option Year 2: 1/1/2028 - 12/31/2028 Option Year 3: 1/1/2029 - 12/31/2029 Option Year 4: 1/1/2030 - 12/31/2030

Important! Contractor please reference E.2 (Quote Submission, Questions and Site Visit) and E.6(Basis of Award).

See CONTINUATION Page

X 1

36C26026Q0012

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3. PERFORMANCE WORK STATEMENT

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.4 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.5 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...35

C.6 VAAR 852.222-71 COMPLIANCE WITH EXECUTIVE ORDER 13899

(DEVIATION)(APR 2025)

C.7 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.8 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

C.9 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (JAN 2025) (DEVIATION JUL 2025)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 WAGE DETERMINATION

D.2 ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 ADDENDUM TO FAR 52.212-1. ADDITIONAL QUOTE PREPARATION

INSTRUCTIONS, QUESTION SUBMISSION AND SITE VISIT INFORMATION

E.3 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.5 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.6 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.7 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024) (DEVIATION

FEB 2025)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C260

NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award

Management, or [] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

https://www.tungstenautomation.com/products/einvoice-network

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

12.00 MO __________________ __________________

Portland Campus, IPM Services. Includes the routine (bi-monthly), all emergency and non-emergency pest control services. See PWS.

Contract Period: Base POP Begin: 01-01-2026 POP End: 12-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services PRODUCT/SERVICE CODE: S207 - Housekeeping - Insect/Rodent Control

Vancouver Campus, IPM Services. Includes the routine (bi-monthly), all emergency and non-emergency pest control services. See PWS.

Contract Period: Base POP Begin: 01-01-2026 POP End: 12-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

The Dalles CBOC, IPM Services. Includes the routine (bi-monthly), all emergency and non-emergency pest control services. See PWS.

Contract Period: Base POP Begin: 01-01-2026 POP End: 12-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

80.00 JB __________________ __________________

CBOC bed bug removal services at 11 CBOC locations. See PWS.

Contract Period: Base POP Begin: 01-01-2026 POP End: 12-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services emergency and non-emergency pest control services. See PWS.

Contract Period: Option 1 POP Begin: 01-01-2027 POP End: 12-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services all emergency and non-emergency pest control services. See PWS.

Contract Period: Option 1 POP Begin: 01-01-2027 POP End: 12-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services all emergency and non-emergency pest control services. See PWS.

Contract Period: Option 1 POP Begin: 01-01-2027 POP End: 12-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Contract Period: Option 1 POP Begin: 01-01-2027 POP End: 12-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services emergency and non-emergency pest control services. See PWS.

Contract Period: Option 2 POP Begin: 01-01-2028 POP End: 12-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Vancouver Campus, IPM Services. Includes the routine (bi-monthly), all emergency and non-emergency pest control services. See PWS.

Contract Period: Option 2 POP Begin: 01-01-2028 POP End: 12-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services all emergency and non-emergency pest control services. See PWS.

Contract Period: Option 2 POP Begin: 01-01-2028 POP End: 12-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Contract Period: Option 2 POP Begin: 01-01-2028 POP End: 12-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services emergency and non-emergency pest control services. See PWS.

Contract Period: Option 3 POP Begin: 01-01-2029 POP End: 12-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services all emergency and non-emergency pest control services. See PWS.

Contract Period: Option 3 POP Begin: 01-01-2029 POP End: 12-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services all emergency and non-emergency pest control services. See PWS.

Contract Period: Option 3 POP Begin: 01-01-2029 POP End: 12-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Contract Period: Option 3 POP Begin: 01-01-2029 POP End: 12-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services emergency and non-emergency pest control services. See PWS.

Contract Period: Option 4 POP Begin: 01-01-2030 POP End: 12-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services all emergency and non-emergency pest control services. See PWS.

Contract Period: Option 4 POP Begin: 01-01-2030 POP End: 12-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services all emergency and non-emergency pest control services. See PWS.

Contract Period: Option 4 POP Begin: 01-01-2030 POP End: 12-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Contract Period: Option 4 POP Begin: 01-01-2030 POP End: 12-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

GRAND TOTAL __________________

Base Period Total $

Option Period One (1) Total $

Option Period Two (2) Total $

Option Period Three (3) Total $

Option Period Four (4) Total $

Contract Value Grand Total $

B.3. PERFORMANCE WORK STATEMENT

1. TITLE: Integrated Pest management (IPM) Pest Control Services

2. LOCATION: Veterans Affairs Portland Health Care System (VAPORHCS)

3. BACKGROUND:

a. VAPORHCS requires for IPM Services that are a part of a comprehensive IPM program.

b. The purpose of an IPM program is to forestall or prevent infestation, and to control or eliminate existing infestation. IPM is a decision-making process that considers cultural, mechanical, biological and chemical controls. Control mechanisms are selected as each situation warrants. Where chemical control is indicated, specific pest populations are targeted for treatment when they are most vulnerable rather than a general pesticide application. IPM sanctions synthetic chemical pesticides only as a last resort and only with the least toxic chemicals available that perform the task. IPM depends on understanding a pest’s environmental requirements and natural enemies to facilitate less toxic pest control and requires ongoing monitoring for pests to ensure that small infestations do not become large ones. IPM seeks to minimize pest concerns while minimizing human health, environmental, and financial risks. The Contractor shall follow all Federal, State, and Local pest control operator requirements, which include state licensing requirements. All pest management activities will be in alignment with VHA Directive 1850.02.

4. SCOPE:

a. The Contractor shall provide all management, laboratory testing, tools, supplies, equipment, transportation, and labor to develop and implement an IPM plan for the building interiors and their perimeter grounds of the Portland VA Medical Center, Vancouver VA facility and associated Community-based Outpatient Clinic (CBOC’s). The combined sites consist of approximately 2.5 million square feet of interior and exterior facilities.

b. IPM is a process for achieving long term, environmentally sound pest suppression using a wide variety of technological and management practices.

IPM is a multifaceted approach to preventing and solving pest problems by integrating education, inspection, identification, sanitation, exclusion, communication, biological and mechanical means of control, and where appropriate, specific, approved pesticide application. The contractor shall be responsible for the removal and disposal of all dead pests in or on the facility buildings and grounds of the type that are covered under this contract. IPM services shall be performed in a manner that will ensure the health and general well-being of all patients, family members, visitors and VA facility staff.

c. The primary objective of the IPM program is to achieve long term, environmentally sound pest control methods using a wide variety of technological and management practices. These practices include inspection, surveillance, identification, exclusion, trapping, communication, sanitation, biological and mechanical means of control, and where appropriate, application of pesticides as well as recommendations for structural and procedural modifications intended to eliminate the food, water and shelter available to pests. All infestations shall be addressed until complete elimination of pests.

d. The IPM Contractor shall use safe, effective, environmentally sound methods including biological, genetic, cultural control, mechanical/physical control, and where necessary, the safe and judicious use of least hazardous pesticides.

Contractor provided IPM services will be utilized as stated within this PWS.

e. The Contractor shall accomplish the surveillance, trapping, treatment, approved pesticide application and pest removal components of the IPM program. The Contractor shall provide detailed, site-specific recommendations for structural and procedural modifications to aid in pest prevention.

5. PORTLAND AND VANCOUVER VA CAMPUSES, IPM SERVICES:

a. This section applies to line items 0001-0002, 1001-1002, 2001-2002, 3001-3002 and 4001-4002 and includes the routine site visits, all emergency and non-emergency pest control services.

b. Locations:

i. Portland VA Medical Center Campus: 3710 SW U.S. Veterans Hospital Road Portland, Oregon 97239

ii. Vancouver VA Campus: 1601 E Fourth Plain Blvd Vancouver, Washington 98661. Excluded (not included areas) : two (2) residential buildings, Freedom's Path and SRO.

c. Tasks:

i. The Contractor shall be responsible for providing all personnel, equipment, tools, materials, vehicles and other items and services necessary to perform preventative and active pest control services at the Vancouver and Portland Campus.

ii. The Contractor shall provide routine bi-monthly (2x per month) site visits for the Portland and Vancouver Campuses during normal service hours during fall and winter months September 23 through March 21. The Contractor shall provide weekly site visits for Portland and Vancouver Campuses during normal services hours during spring and summer months of March 22 to September 22 as pest activity typically picks up during this time. Once the schedule is established, all pest control visits will occur on the same day of the week unless otherwise approved by the COR. The exception is if the Contractor is called in on an emergent or non-emergent situation, in which the Contractor shall follow the applicable response time identified in the PWS.

1. Deliverable: Provide a yearly schedule for both locations to the COR or designated Government Point of Contact (POC) 15 business days after award and three (3) days after the start of any Option Year exercised.

iii. As part of the site visits, the Pest Controller(s) are required check in with COR or designated Government POC to coordinate any areas that require attention.

iv. The Pest Controller(s) shall walk through the facility and around the perimeter to inspect areas for pest activity with attention on areas of previous pest activity or at high risk by the COR or Government POC. If pest activity is found, Pest Controllers shall take steps to mitigate and resolve the pest activity same day. If the pest activity cannot be resolved same day, the Pest Controllers shall employ pest control methods, such as traps, that resolve the activity.

v. Pest Controller(s) shall employ preventative pest measures as identified in IPM Plan.

vi. The Contractor shall inspect and service bait traps at each site visit and performing follow up inspections on previous areas of pest activity.

vii. Sensitive areas such as the Veterans Canteen Service, Operative Care, Sterile Processing Service and pharmacy will be monitored on the established schedule.

viii. Bed bug removal services are not included at Portland and Vancouver campuses and are remediated by the VA and/or third party. In the event bed bug services for Portland and/or Vancouver are required, a modification will be mutually agreed upon and issued by the Contracting Officer.

ix. Fly lights:

1. Portland VA - Bi-monthly Inspections and Servicing of 21 existing fly lights. Contractor shall inspect and replace flying insect attractant strips. Bulbs will be provided as part of the contract service and replaced as needed by pest contractor. Fly lights shall be monitored by the Contractor and reported in the IPM.

2. Vancouver VA - Bi-monthly Inspections and Servicing of 19 existing fly lights Contractor shall inspect and replace flying insect attractant strips. Bulbs will be provided as part of the contract service and replaced as needed by pest contractor. Fly lights shall be monitored by the Contractor and reported in the IPM.

x. The Contractor shall respond to all emergent and non-emergent situations pest issues that occur outside of scheduled visits within designated response times identified in the PWS. Emergent and non-emergent calls are not a separately priced item and shall be included in the routine monthly service.

6. THE DALLES CBOC IPM SERVICES:

a. This section applies to line items 0003, 1003, 2003, 3003 and 4003 and includes the routine (bi-monthly), all emergency and non-emergency pest control services.

i. The Loren R. Kaufman VA Clinic CBOC: 704 Veterans Drive, The Dalles, OR 97058

c. Tasks:

i. The Contractor shall be responsible for providing all personnel, equipment, tools, materials, vehicles and other items and services necessary to perform pest control services at The Dalles CBOC.

ii. The Contractor shall provide routine site visits for The Dalles during normal service hours. The schedule of frequency will be weekly or bimonthly depending on season in the same manner as VA Portland and Vancouver. Once the schedule is established, all pest control visits will occur on the same day of the week unless otherwise approved by the COR. The exception is if the Contractor is called in on an emergent or non-emergent situation, in which the Contractor shall follow the applicable response time identified in the PWS.

1. Deliverable: Provide a yearly schedule for The Dalles CBOC to the COR or designated Government POC 15 business days after award and three (3) days after the start of any Option Year exercised.

iii. The Pest Controller(s) shall walk through the facility and around the perimeter to inspect areas for pest activity with attention on areas of previous pest activity or at high risk by the COR or Government POC. If pest activity is found, Pest Controllers shall take steps to mitigate and resolve the pest activity same day. If the pest activity cannot be resolved same day, the Pest Controllers shall employ pest control methods, such as traps, that resolve the activity.

iv. Pest Controller(s) shall employ preventative pest measures as identified in IPM Plan.

v. Bed bug removal is included at The Dalles CBOC upon discovery and COR request. See Section 7.

vi. The Contractor shall respond to all emergent and non-emergent situations pest issues that occur outside of bi-monthly visits within designated response times identified in the PWS. Emergent and non-emergent calls are not a separately priced item and shall be included in the routine monthly service.

7. CBOC BED BUG REMOVAL SERVICES

a. This section applies to line items 0004, 1004, 2004, 3004 and 4004, which are bed bug removal services performed at the below CBOC locations.

i. Hillsboro CBOC: 1925 Amber Glen Parkway, Hillsboro, OR 97006

ii. Fairview CBOC: 1800 NE Market Drive, Fairview, OR 97024

iii. West Linn CBOC: 1750 SW Blankenship Rd West Linn, OR 97068

iv. Community Resource and Referral Center: 308 SW 1st Ave, Portland, OR 97204

v. Salem CBOC: 1750 McGilchrist St. SE, Salem, OR 97302

vi. The Loren R. Kaufman VA Clinic CBOC: 704 Veterans Drive, The Dalles, OR 97058

vii. North Coast CBOC: 91400 N. Neacoxie Street, Warrenton, OR 97146

viii. Bend CBOC: 2650 NE Courtney Drive, Bend, OR 97701

ix. Lincoln City CBOC: 4422 NE Devils Lake Road, Lincoln City, OR 97367

x. Newport CBOC: 1010 SW Coast Highway, Newport, OR 97365

xi. Astoria CBOC: 3196 Marine Drive, Astoria OR 97103

c. Contractor shall perform bed bug removal. 80 bed bug removal jobs are expected per year at all CBOC locations identified in this section. Each job shall include a follow-up visit to ensure bed bug mitigation has been resolved;

therefore, one (1) bed bug removal job shall include the initial visit and follow-up visit and is referenced as one (1) job. Job pricing shall include all travel expenses and are not a separate reimbursable item. The Contracting Officer Representative (COR) and/or Government POC will notify the Contractor of bed bug removal services required at the CBOC. The request will include the following:

i. Location

ii. Specific areas to be addressed

iii. Check in/out procedures with onsite VA personnel, if applicable

iv. Any other pertinent information

d. Contractor shall only invoice for bed bug removal jobs performed. There is no guarantee all jobs will be requested throughout the year and is only an estimate.

In the event additional jobs are required, a modification will be mutually agreed upon and issued by the Contracting Officer.

8. OTHER CBOC IPM SERVICES

a. In the event additional emergency IPM services are needed at CBOCs, other than The Dalles, a modification will be mutually agreed upon and issued by the Contracting Officer.

9. HOURS FOR SERVICE AND RESPONSE TIME

a. Normal Work Hours: The Contractor shall provide the service identified in this contract between the hours of 7:00am and 4:00pm, Monday through Friday at all locations, unless otherwise coordinated with the COR and/or Government POC.

b. Outside normal Workhours: Any hours outside of the normal work hours. See below for response time depending on the location.

c. National Holidays: The Contractor is not responsible to provide regular services, except emergencies responses, on the following days:

i. New Year’s Day

ii. Martin Luther King’s Day

iii. President’s Day

iv. Memorial Day

v. Juneteenth

vi. Independence Day

vii. Labor Day

viii. Columbus Day

ix. Veterans Day

x. Thanksgiving Day

xi. Christmas Day

xii. Any other day specifically declared by the President of the United States to be a national holiday.

d. Emergency (Emergent) Callbacks Response Time:

xiii. At the Portland and Vancouver campuses, the Contractor shall respond within 2 hours or less during normal work hours to provide treatment on location after receipt of notification by the Contracting Officer (CO), COR or Government POC, or his/her designee; perform the required IPM services to correct the emergent condition. If the emergency callback is received outside of normal work hours, the Contractor shall respond by 9:00am the following calendar day.

xiv. At The Dalles CBOC, the Contractor shall respond within 24 hours or less during normal work hours after receipt of notification by the CO, COR or Government POC, or his/her designee; perform the required IPM services to correct the emergent condition.

xv. For all bed bug mitigation jobs at identified CBOCS, the Contractor shall respond within 2 hours or less during normal work hours after receipt of notification by the CO, COR or Government POC, or his/her designee and perform the required IPM services to correct the emergent condition.

If the emergency callback is received outside of normal work hours, the Contractor shall respond by 9:00am the following calendar day.

xvi. Emergency callback items include:

1. Bed bugs which have been observed. NOTE: If bed bugs are only suspected, or are found in a room or area, it is the SOP for the Portland VAHCS Environmental Management Service (EMS) staff to vacuum, mop, and steam baseboards and furniture. This does not apply to CBOCS where VA EMS has no presence.

2. Significant number (10 or more) of insects observed, which may be biting or non-biting insects.

3. Interior located urban wildlife: birds, bats, or rodents.

4. Crawling and flying insects in at risk occupied areas, or patient care areas.

5. Multiple rodent sightings inside of buildings.

e. For non-emergent issues, the expected response time of within 24 hours, or less, by the following business day from the placing of the service call to IPM Contractor. The COR determines if conditions are non-emergent or emergent.

Example of non-emergent issues:

xvii. Insect pests which do not pose an immediate threat and/or health safety concern to our patients and staff. Non-emergent issues will be at the discretion of the COR.

f. The information below is the historical emergent call backs. This is to be used for planning purposes and is not a guarantee of the actual expected call backs as these may be higher or less depending on a variety of natural and unnatural factors resulting in pest activity. For the previous year, the historical emergent call backs are as follows:

xviii. VA Portland: 5

xix. VA Vancouver: 8 (majority of these were related to ants)

xx. The Dalles CBOC: 1

xxi. Bed Bug at CBOCs: 1

10. DEFINITIONS:

a. Integrated Pest Management (IPM). IPM is a decision-making process which considers cultural, mechanical, biological, and chemical controls. Control mechanisms are selected as each situation warrants. Where chemical control is indicated, specific pest populations are targeted for treatment when they are most vulnerable rather than a general application. Through the use of appropriate control measures and proper application, IPM can result in a reduction in the use of chemicals contained in pesticides, which may adversely impact human health and the environment.

b. Pest. A pest is an organism that is regarded by humans as injurious or unwanted.

c. Pesticide. Pesticide is a chemical preparation used to kill or diminish pest activity.

d. Contractor. Contractor is an IPM pest control operator (PCO) who engages in the trade of pest control.

e. Licensed PCO (sometimes referred as certified). A Licensed PCO is an individual who has met the skill and competence requirements for those categories of specialization established by the local and or state government in which the PCO will engage in the trade of pest control. NOTE: A person can be certified in one or multiple categories.

f. Safety Data Sheets (SDS). SDS documents are written or printed materials concerning a hazardous chemical that contains all information required by the Occupational Safety and Health Administration (OSHA) Title 29 Code of Federal Regulations (CFR) 1910.1200(g). It provides both workers and emergency personnel with the proper procedures for handling or working with a pesticide substance.

g. Pest Control. Pest control refers to the actions of engaging in, recommending, advertising, soliciting the use of, supervising the use of, or using a pesticide or device for the identification, control, eradication, mitigation, detection, inspection, or prevention of a pest in, on, or around buildings, water, air, land, plant, structure, or animal.

h. Rinsate. Rinsate is a mixture containing water (or another liquid as required by environmental regulations) that results from rinsing a pesticide container, pesticide equipment, or other pesticide-containing materials.

11. SPECIFICATIONS:

a. The Contractor shall be a full-service pest control Contractor who can demonstrate expertise and qualifications in integrated pest management systems (IPM). Pest control methods should first strive to use non-chemical controls such as trapping and pest proofing, followed by chemical controls only if non- chemical methods fail.

b. Pest control management will be handled according to applicable Local, State and Federal regulations.

c. While on VA Medical Center premises, all Contractor employees shall wear a company uniform and a visible identification badge which contains a photograph of the employee.

d. All contractor personnel shall conduct themselves in a professional manner while at the facilities.

e. The Contractor shall conform to all Federal, State, and Local regulations governing examining and licensing of pest control operators, performance of pest control, use of approved pest control chemicals and equipment, and proper disposal methods for all products/containers, which may be in effect for the area where the work under the contract will be performed.

f. These IPM services will maintain and promote safe, efficient, and environmentally sound pest control strategies; preventing or controlling disease vectors and other pests that may adversely affect health, impede operations, or damage property that:

i. Fully comply with all appropriate laws and regulations i.e., Occupational

Safety and Health Act (OSHA), Title 29 Code of Federal regulations (CFR) 1910.20, Access to employee exposure and medical records; 29 CFR 1910.132, Personal Protective Equipment; 29 CFR 1910.134, Respiratory Protection; 29 CFR 1910.1200, Hazard Communication, and Environmental Protection Agency (EPA), Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA), involving pesticide use and other pest control procedures.

ii. Incorporate IPM philosophy and strategies into all relevant aspects of Medical Center pest management planning, training and operations.

iii. Control pests while minimizing human exposure, secondary poisoning to non-target animals and pesticide-related water pollution by adhering to the following conditions:

1. The following products may not be used for insect control:

a. Products labeled with the signal word “Danger”

Organophosphate products (e.g., diazinon or chlorpyrifos) Carbamate products (e.g., carbaryl).

b. Containerized baits are preferred for ant and cockroach.

c. Spraying of insecticides may be used as long as all proper precautions such as proper PPE, removing staff and patient from the affected area etc. and application recommendations are strictly adhered to.

d. Trapping and exclusion will be the primary rodent control methods. To prevent bait resistance and secondary poisoning, rodent baits will only be used when trapping and exclusion are unsuccessful and in consultation with the Portland VA HCSIPM coordinator.

e. No outdoor applications of pesticides of any kind will be applied on impervious surfaces when a 40% or greater chance of rain is forecast within three days unless the pesticides are containerized baits that will not contribute to runoff pollution.

f. Prior to application -- Contractor must notify the Pest Management Officer (PMO) prior to application of any pesticide per VACO 1850.02. The PMO or their designee will notify Nurse Manager, or the Nursing Supervisors overseeing the employees in the working areas that are to be treated with any pest control product other than containerized baits.

g. New products that the Contractor may wish to use mid-contract must be approved by the VA PMO prior to use.

h. Eliminate Nuisance pest populations: At sites designated by the VA Pest Management Officer (PMO), or his/her designee; that have historically had regular pest issues requiring bi-monthly (2x/month) service with the goals of:

i. Reducing the frequency and severity of pest problems using IPM strategies by 30% based on historical data (i.e. prior year call back for pest mitigation of same location).

ii. Reducing access and favorable environmental conditions that support pests.

12. IPM PLAN

a. Reduction of pest presence will be based on visual inspections conducted by PMO or their designee. Tracking sheets will be maintained and submitted electronically to the COR to ensure that visual inspections are conducted NLT monthly at all Portland and Vancouver locations.

b. The IPM plan requires approval by the VA Pest Management Officer (PMO) and COR prior to implementation. Contractor shall provide the IPM plan to the COR within 15 business days after award. In the event revisions and/or modifications are needed due to new information, lack of performance, etc., the Contractor shall submit revised IPM plan within 15 business days of Government request to make corrections.

c. Contractors IPM plan requires, but is not limited to the following tasks:

i. Inspect facilities to determine pest management measures are appropriate and required.

ii. Provide Chemical Technical Data sheets for all PMO approved pesticides to be used at any of the Portland VAHCS facilities, including their Safety Data Sheets (SDS).

iii. Recommendation and communication procedures to the PMO and COR regarding all environmental sanitation practices that restrict or eliminate food, water or harborage for pests and recommend engineering practices that limit entry of pests.

iv. Selection and utilization of non-chemical control methods, which eliminate, exclude or repel pests, i.e. insect traps, caulking, air screens, etc.

v. Collection, treatment, and disposal of pests that Contractor is responsible for.

vi. Selection and use of the most environmentally sound pesticide(s) to affect pest control when chemical control methods are necessary: outside bait stations, etc. that are approved by the Pest Management Officer (PMO) of the facility.

13. INCLUDED PESTS:

a. The Contractor shall eradicate and suppress the following pests:

i. Stinging Insects: Wasps, hornets, yellowjackets, mosquitoes, etc.

(Contractor will remove nests of stinging insects within the property boundaries of specified buildings. The Contractor will work with Environmental Compliance to identify options where hives can be relocated and not destroyed.

ii. Other Crawling and Flying Insects: flies, fruit flies, drain flies, filth flies, gnats, moths, ants (odorous house ant, pavement ants, carpenter ants, black garden ants), cockroaches, beetles, fleas, ticks, lice, mites, etc.

iii. Occasional Insect Pests: Spiders, silverfish, springtails, scorpions, snails, slugs, centipedes, earwigs, crickets, millipedes, etc.

iv. Vertebrate Pests: mice, rats, squirrels, raccoons, gophers, moles, rabbits, skunks, etc.

v. Bed bugs: rooms and patient rooms (rooms shall not exceed 220 square feet).

vi. Interior Located Urban Wildlife: bats, birds, raccoons, skunks, squirrels, moles, gophers, chipmunks, snakes, rabbits, opossums, feral cats, and dogs, etc.

vii. Exterior Located Urban Wildlife: bats, birds, raccoons, skunks, squirrels, moles, gophers, chipmunks, snakes, rabbits, opossums, feral cats, and dogs, etc. up to 20 ft. from any VA building.

14. PEST CONTRACT EXCLUSIONS:

a. Termites.

b. Honeybees and bumblebees.

15. CERTIFICATION AND TRAINING

a. The Contractor shall be pest control licensed in both Oregon and Washington state. As a minimum requirement, Contractors shall demonstrate skills, knowledge, and abilities that meet Federal, state and local requirements. IPM Contractor employee’s skills, knowledge and abilities include, but are not limited to:

i. Recognizing common pests to be controlled and damage caused by them.

ii. Reading and understanding the label and labeling information including:

the common name of pesticides applied, pest(s) to be controlled, timing and methods of application, safety precautions, and any specific disposal procedures.

iii. Appling pesticides in accordance with label instructions and warnings.

Include preparation of the proper concentration of pesticide to be used under particular circumstances and take into account such factors as the area to be covered and the quantity dispersed in a given period of application. Recognizing local environmental situations that must be considered during application to avoid contamination of special facilities, especially particular areas in medical research facilities (chemical laboratories, animal research units, etc.).

iv. Recognizing common poisoning symptoms and procedures to follow in case of a pesticide accident.

b. The categories (reference is made to the listing of categories described in the implementing regulations, 40 CFR, Part 171.3, to Pub. L. 92-516) in which IPM certification is required are:

i. Industrial, Institutional, Structural, Health Related Pest Control.

c. Contractor must demonstrate a practical knowledge of a wide variety of pests, including their life cycles, types of formulations appropriate for their control, and methods of application that avoid contamination of food, damage and contamination of habitat, and exposure of people and pets.

d. Since human exposure including babies, children, pregnant women, and elderly people is frequently a potential problem, applicators must demonstrate practical knowledge of the specific factors, which may lead to a hazardous condition, including continuous exposure in the various situations, encountered in this category. Because health related pest control may involve outdoor applications, applicators must also demonstrate practical knowledge of environmental conditions, particularly related to this activity.

16. PUBLIC HEALTH PEST CONTROL

a. Contractors shall demonstrate practical knowledge of vector-borne disease transmission as it relates to and influences application programs. A wide variety of pests are involved, and it is essential that they be known and recognized, and appropriate life cycles and habitats be understood as a basis for control strategy.

These applicators must have practical knowledge of a wide variety of environments ranging from commercial/healthcare waste streams to those conditions found in healthcare buildings. They need to have practical knowledge of the importance an employment of such non-chemical control methods as sanitation, waste disposal, and drainage.

b. Certification in other categories is necessary as individual facility conditions dictate. PCOs must be certified as required.

c. NOTE: PCOs, staff or commercial, are not to work outside of their individual license requirement.

d. Continuing education activities are required to maintain license. Training is available from a variety of sources, such as: military installations, local and state health departments, Consumer Protection and Environmental Health Services, correspondence courses, pesticide manufacturers, etc.

e. NOTE: Continuing education activities must meet Federal, state and local requirements related to same.

17. SAFETY

a. Pest management in healthcare facilities is more complex than control practices in other types of institutions. The potentially serious adverse effect of pesticide exposure on patients in various stages of debilitation and convalescence, and in varied physical and attitudinal environments, requires that a cautious, conservative policy be adopted concerning all uses of pesticides. The use of any pesticide poses a potentially significant threat to human health. Therefore, the benefits of using pesticides must be examined considering the potential environmental hazards and adverse impacts on human health. Safety considerations must be paramount. It is important to understand that control of pests through alternative methods (environmental sanitation, trapping, exclusion, etc.) is the first choice. Only after these methods have failed should pesticide application be considered. Chemical control must supplement, not replace, other control measures. Safety equipment and application procedures must be major considerations when a chemical pesticide is utilized. All rodenticides or traps shall be placed only at times and in the areas approved by the COR, or his/her designee. Rodenticides, and/or traps shall be replaced as necessary, and per manufacturer recommendations. No pest control material or trap shall be placed in a location where it could potentially be recovered by patients, nor shall such material be allowed to contact food or cooking utensils.

18. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

a. Performance under the contract will be monitored and evaluated by the designated COR or Government POC. Performance objectives may be modified during program operation, upon written agreement of the parties.

b. Surveillance Methods:

i. Periodic Surveillances: This method requires the COR or designee to employ a “spot check" style of evaluation based on the contactor’s schedule. Periodic surveillances will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual, or annually) and may be adjusted, based on quality trends.

ii. Customer Complaints: The COR will receive and investigate complaints from VA personnel. The COR shall be responsible for initially validating customer complaints. The CO shall make final determination of the validity of customer complaints in the cases of disagreement with the COR and the Contractor. Validated customer complaints shall be re-performed.

c. Any unsatisfactory inspection (defect) result will be documented, and the Contractor shall re- perform the service after notification by the COR.

d. Failing to meet the performance thresholds as outlined in the Performance Monitoring Summary shall result in Contract Discrepancy Report (CDR), warning.

19. QUALITY CONTROL

a. The Contractor shall develop a Quality Control Plan (QCP) and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which he assures himself that his work complies with the requirement of the contract. The Contractor shall develop and implement quality control procedures addressing these major areas of concern:

i. Inspection System. The Contractor’s quality control inspection system shall cover all the services stated in this contract. The purpose of the system is to detect and correct deficiencies in the quality of services before the level of performance becomes unacceptable and/or the COR and/or POC identifies the deficiencies.

ii. Checklist. A quality control checklist shall be used in evaluating contract performance during regularly scheduled and unscheduled inspections.

The checklist shall include every building or site serviced by the Contractor, as well as every task required to be performed. A description of the records to be kept to document inspections and corrective/preventive actions taken.

iii. File. A quality control file shall contain a record of all inspections conducted by the Contractor and any corrective actions taken. The file shall be maintained throughout the term of the contract and made available to the COR and/or POC upon request. Management of Contractor personnel to include a description of the hiring and retention of employees, a description of the supervising of employees, as well as a plan to deal with staff callouts and employee shortages.

iv. Inspector(s). The Contractor shall state the names responsible for performing the quality control inspections.

v. Communication plan with COR.

b. The finalized QCP shall be submitted 15 business days of award for Government review/approval. The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer to review no later than 15 business days prior to effective date of the change. The QCP shall be subject to the Government’s review and approval. The Government may find the QCP “unacceptable” whenever the Contractor’s procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 15 business days from receipt of notice that QCP is found “unacceptable.”

20. PERFORMANCE MONITORING SUMMARY

Performance Objective Performance Threshold Penalty

Routine Bi-Monthly and weekly Pest Services at Portland, Vancouver, and The Dalles

No more than five (5)verified complaints and/or documented missed pests in a six (6) month periodduring routine bi- monthly visits for all locations with monthly visits. This does not include any exterior wildlife removal and is due to lack of Contractor’s performance during routine monthly visits.

Reduction of 5% in payment on the following monthly invoice for first time violation.

Reduction of 10% in payment on the following monthly invoice for second and so on violation.

All Emergent calls will be addressed and acted upon within 2 hours of the call being placed to the Contractor at Portland and Vancouver campus locations.

Failure to meet prescribed timeframes shall not exceed three (3) times per quarter.

Reduction of 5% in payment on the following monthly invoice for first time violation.

Reduction of 10% in payment on the following monthly invoice for second and so on violation.

Non-Emergent (all locations) shall be addressed and mitigated within 24 hours of the call being placed to the contractor. .

Failure to meet prescribed timeframes shall not exceed three (3) times per quarter. Non emergent calls will be tracked in Pest Management Log, excessive wait time will be reported to

COR.

Reduction of 5% in payment on the following monthly invoice for first time violation.

Reduction of 10% in payment on the following monthly invoice for second and so on violation.

21. REQUIRED CONTRACTING REPORTING

a. After each IPM service visit (scheduled or non-scheduled) at Portland and Vancouver campuses, the Contractor personnel shall submit documentation electronically to the COR and maintain copy at site location record logbook. The record logbook shall be kept at EMS Office. Documentation includes:

i. The name and address of the individual who applied the pesticide.

ii. The location, by building and room number where each pesticide was applied. The pest or pests against which the pesticide was applied.

iii. The date and time of application.

iv. The brand name of the pesticide applied.

v. The name of the pesticide manufacturer, or the Federal EPA registration number of the pesticide. The rate of application or amount of the pesticide applied, and the total area treated.

vi. Any pertinent details upon request of the COR.

b. After each IPM service visit (scheduled or non-scheduled) at The Dalles, the Contractor personnel shall submit documentation electronically to the COR.

Documentation includes:

i. The name and address of the individual who applied the pesticide.

ii. The location, by building and room number where each pesticide was applied. The pest or pests against which the pesticide was applied.

iii. The date and time of application.

iv. The brand name of the pesticide applied.

v. The name of the pesticide manufacturer, or the Federal EPA registration number of the pesticide. The rate of application or amount of the pesticide applied, and the total area treated.

vi. Any pertinent details upon request of the COR.

c. The Contractor shall be responsible for supplying, completing and submitting all reports required or requested by Federal, State or local ordinances, which pertain to any duties contained in the contract.

d. The Contractor shall furnish the Portland VAHCS EMS POC’s office, prior to initial application, the trade names (if any), and the chemical names of all approved pesticides/chemicals along with appropriate antidote information and current Safety Data Sheets (SDS). The Contractor shall supply this information as new products are submitted for approval to the POC.

22. SECURITY AND ONBOARDING REQUIREMENTS

a. Contractor employees shall complete all initial VHA Contractor onboarding requirements (Form 1A) within five (5) business days after post-award meeting.

The remaining VSC packet must be completed and submitted to VSC within 10 business days after post-award meeting or within 10 business days of new hire(s). The COR will assist the Contractor throughout this process and Contractor must work diligently to complete the onboarding documents. FORMS

MUST BE LEGIBLE.

b. After onboarding documents are completed, COR will schedule fingerprinting appointment. Fingerprints must be submitted by contractor employees at any Veterans Affairs Medical Center (VAMC) with a PIV enrollment. In Portland, the following VAMC location conducts fingerprinting:

i. Portland VA Medical Center, 3710 SW US Veterans Hospital Road Portland OR, 97239

c. Contractor employees must complete Background Investigation prior to performing in any capacity on VA property.

d. All contractor employees are subject to the same level of investigation as VA employees who have routine access to VA Facilities. The level of background investigation commensurate with the level of access needed to perform the PWS is Tier 1. All Contractor employees shall be required to complete at least a National Agency Check with written inquiries (NACI) prior to beginning services.

NACI must be favorably adjudicated prior to the start of work.