S02 - Attachment 3 - QASP Salary Survey and Data Analysis V08202026.docx
DOCX document 30 KB Posted
- Solicitation number
- 36C24C26R0004
About this file
This is a Quality Assurance Surveillance Plan (QASP) for the VHA Salary Survey Data Collection & Analysis contract with the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 9. The QASP establishes performance standards and acceptable quality levels for all contract deliverables, with a baseline acceptable quality level of 95% across all tasks and subtasks. The contractor must conduct a contract kickoff meeting within ten business days of award and provide meeting minutes within five business days. The contractor is responsible for collecting VA data, reformatting it for third-party surveyors, and distributing it within required timelines, with all submissions requiring PM and COR review and acceptance.
The contract encompasses developing and maintaining an Enterprise Compensation Solution cloud-based database for approximately 350 VHA HR employees, which must include geographic differentials drilled down to city/state level, job matching, pay components, export functionality, a pay-setting tool, and AI review capabilities. The contractor must create a comprehensive instruction guide for the system and maintain it with updates as needed. Additional key deliverables include assisting with Job Architecture implementation, conducting employee mapping and validation, performing market benchmarking with outlier analysis, providing monthly progress reports, and facilitating quarterly meetings with documentation. All deliverables must be provided in cloud-based or electronic format. The government allows ten business days for review with three business days for contractor revisions, and the Contracting Officer's Representative provides final acceptance notification within five business days. Repetitive errors may result in an unacceptable performance rating affecting future contract competitions.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C24C26R0004 0001.docx | DOCX document | |
| S02 - Attachment 2 - PWS Attachment 1.xlsx | XLSX spreadsheet | |
| S02 - Attachment 1 - PWS Salary Survey Data and Analysis V08212026.docx | DOCX document | |
| S02 - 36C24C26R0004.docx | DOCX document | |
| 36C24C26R0004_1.docx | DOCX document | |
| 36C24C26R0004_2.docx | DOCX document |
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VHA Salary Survey Data Collection & Analysis Quality Assurance Surveillance Plan (QASP)
The table below defines the performance standards and acceptable levels of performance associated with the deliverables in this effort.
Required Service/Task Performance Standard(s)/Deliverable(s) Acceptable Quality Level Method of Surveillance
Task 1 Contract Kickoff Meeting
| Contract Kickoff Meeting shall be conducted within ten (10) business days following contract award. |
| 95% (See Note 1) |
| The PM and COR shall attend scheduled kickoff meeting and ensure the details of the contractor’s approach, work plan, and project schedule are sufficient, accurate and align with the Government’s needs. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2). |
Subtask 1.1 Kickoff Meeting Minutes
| Kickoff Meeting Minutes, to include agenda, presentation, meeting attendees, and staff roster, shall be provided within five (5) business days of meeting conclusion. |
| 95% (See |
Note 1) Review of kickoff meeting minutes.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Subtask 1.2 Integrated Master Schedule of Deliverables
| Contractor shall develop, deliver, and maintain an Integrated Master Project Schedule identifying all deliverables along with detailed descriptions and applicable agreed-upon submission/deadline dates. |
| 95% (See |
Note 1) Review of Integrated Master Project Schedule.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3)business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Task 2 VA Data Collection, Reformatting and Distribution for Participation in Salary Surveys
| Participation in salary reports within needed timelines on behalf of VA, and complete and accurate reformatting and submission of data to third-party surveyors. |
| 95% (See |
Note 1) Review of survey participation documents, reformatting and distribution, and confirmation of submission of data.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Subtask 2.1 VA Data Collection
| All information needed to participate in salary reports is provided on behalf of the VA within needed timelines. |
| 95% (See |
Note 1) Review of survey participation documents.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Subtask 2.2 VA Data Reformatting
| Complete and accurate data reformatted as needed for submission to each third-party surveyor. |
| 95% (See |
Note 1) Review of reformatted data.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Subtask 2.3 VHA Data Distribution /Survey Participation
| Complete and accurate data submitted to third-party surveyors. |
| 95% (See |
Note 1) Review of data submission.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Task 3 Survey Collection/ Purchasing and Analysis of Third-Party Surveys
| Agreed upon surveys are collected/purchased. |
| 95% (See |
Note 1) Review of surveys collected/purchased.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
| Subtask 3.1 Data Analysis |
| Aggregated data is analyzed and input in the Enterprise Compensation Solution. |
| 95% (See |
Note 1) Review of the data input and additional survey data upon request.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Subtask 3.2 Geographical Differential Analysis
| Geographical differentials (drilled down to city/state) for all VHA duty station locations for national survey data. |
| 95% (See |
Note 1) Review of the geographical differentials and analysis conducted and additional survey and/or analysis data upon request.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
| Task 4 Enterprise Compensation Solution |
| A cloud-based Enterprise Compensation Solution survey database, to be ultimately owned by the Government, is provided for use by approximately 350 VHA employees working in HR departments that completes tasks outlined in Section 6 of the PWS including geographic differentials, job matching, pay components, exporting ability, a pay setting tool and AI review. |
| 95% (See |
Note 1) Review/use of the Enterprise Compensation Solution.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Subtask 4.1 Instruction Guide for Enterprise Compensation Solution
| Contractor shall develop a comprehensive instruction guide that provides background/overview of the Enterprise Compensation Solution along with how-to/step-by-step for use. |
| 95% (See |
Note 1) Review of the Enterprise Compensation Solution Instruction Guide.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Subtask 4.2 Instruction Guide Updates
| Contractor shall maintain and make updates to the Enterprise Compensation Solution Instruction Guide on an as needed basis, for technical requirements, value added or any other valid purpose, as determined by the Government. |
| 95% (See |
Note 1) Review of the Enterprise Compensation Solution.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Task 5 Job Architecture Approach
| Contractor will assist VHA in developing a Job Architecture (JA) implementation plan to apply a job catalogue to career paths through career tracks and job leveling in order to support competitive benchmarking and compensation validation to be delivered by end of base contract year. |
| 95% (See |
Note 1) Review of the Job Architecture Approach/ Implementation Plan.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
| Subtask 5.1 Employee Mapping |
| Contractor will work collaboratively with VHA to review mapping of employees to the correct functions, families, career tracks and levels to align with the job architecture framework, prepare the information for upload to the Enterprise Compensation Solution. |
| 95% (See |
Note 1) Review of mapped employee files.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Subtask 5.2 Validate Job/ Employee Data
| Match job data and employee data in the Enterprise Compensation Solution |
| 95% (See |
Note 1) Review of completed validation of matching of job data and employee data in the Enterprise Compensation Solution.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
| Subtask 5.3 Benchmarking |
| Conduct market benchmarking, create market composites, and summarize key findings/trends, and conduct analysis to identify outliers. Work will be implemented into the Enterprise Compensation Solution. |
| 95% (See |
Note 1) Review of benchmarking implemented into the Enterprise Compensation Solution.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Task 6 Monthly Progress Reports
| Contractor shall provide a monthly report detailing/ summarizing the status of the Contractor's work on the PWS requirements inclusive of project issues which arose during the preceding month and the Contractor’s action(s) taken for resolution(s). |
| 95% (See |
Note 1) Review of the Monthly Progress Reports.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Task 7 Quarterly Meetings and Agendas
| Contractor shall provide meeting management services each quarter during the Period of Performance. The Contractor shall schedule meetings, develop meeting agenda and topics, meeting related documentation. The meetings shall convey status in accordance with the deliverables of the PWS. |
| 95% (See |
Note 1) Review of the Quarterly Meetings and Agendas.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
Task 7.1 Quarterly Meeting Minutes
| Contractor shall provide meeting minutes for each of the Contractor-led quarterly meetings inclusive of the presentation, meeting attendees, discussion points during the meetings, and actions/upcoming work related to the requirements of the PWS & IMPS. |
| 95% (See |
Note 1) Review of the Quarterly Meeting Minutes.
The PM and COR shall review and accept deliverable(s). Contractor shall reproduce and resubmit product(s) found to be unacceptable or not meeting the intent of the task and the work within three (3) business days. Contractor shall receive payment as applicable once deliverable is accepted by the Government (See Note 2).
The Contractor shall provide deliverables/documentation in a cloud-based or electronic format unless otherwise directed. The Government will have ten (10) business days to review each deliverable and provide feedback/comments. The Contractor shall have three (3) business days to incorporate feedback/comments and make appropriate revisions. The Contractor shall provide the revised version of each deliverable to the PM and COR. The COR will review and determine final acceptance by the Government. The COR will notify the Contractor of final acceptance within five (5) business days.
*Note 1: Significant errors or omissions are defined as deliverables not meeting the intent of the task and the work considered to be within scope of this contract.
**Note 2: Continued repetitive errors may result in an unacceptable rating on performance report to be used as part of the evaluation criteria on future contract competitions.
Types of Surveillance:
1. Random sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot (random inspection guide, method of surveillance, lot size, sample size, performance requirement, sampling procedure, and inspection procedure).
2. One hundred percent inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performance each time task is performed.
3. Periodic surveillance: Evaluation of samples selected on other than a 100 percent or statistically random basis (such as monthly, quarterly, or semi-annually).
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