PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25226Q0338 03-30-2026

Biermann, Dustin 414-844-4861 04-08-2026

02:00PM CDT

Department of Veterans Affairs 36C252 115 South 84th Street, Suite 101

Milwaukee WI 53214-1476

X 100

X

561720

$22 Million

N/A

X

Bob Michel VA Outpatient Clinic 7717 North Orange Prairie Road

Peoria IL 61615-9323

36C252 Great Lakes Acquisition Center - HC 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476

Financial Services Center PO Box 149971 Austin TX 78714-9971

See CONTINUATION Page

CONTRACTOR SHALL PROVIDE ALL MATERIALS, LABOR, MANAGEMENT,

AND SUPERVISION NEEDED TO PROVIDE JANITORIAL SERVICES AT THE

BOB MICHEL VA OUTPATIENT CLINIC LOCATED IN PEORIA, IL. ALL

SERVICES SHALL BE PERFORMED IN ACCORDANCE WITH THE

STATEMENT OF WORK.

SERVICE CONTRACT LABOR STANDARDS APPLY - DEPARTMENT OF LABOR

(DOL) WAGE DETERMINATION 2015-5027 (REV-27) DATED 12/3/2025

See CONTINUATION Page

X X

X 1

Dustin Biermann Contracting Officer

36C25226Q0338

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449)

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN

PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED

FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

CONTRACTOR NAME _____________________________________

ADDRESS ________________________________________________

CITY-STATE-ZIP __________________________________________

POINT OF CONTACT/TITLE ________________________________

PHONE NUMBER ______________________________________

FAX NUMBER ______________________________________

E-MAIL ADDRESS ______________________________________

SAM UEI NO. ____________________________________________

CAGE CODE _____________________________________________

CONTRACTOR’S PAST PERFORMANCE POINT OF CONTACT

(IF DIFFERENT THAN ABOVE):

NAME: __________________________________________

EMAIL ADDRESS:_________________________________

b. GOVERNMENT:

CONTRACTING OFFICE CODE: 36C252

DEPARTMENT OF VETERANS AFFAIRS

GREAT LAKES ACQUISITION CENTER

115 S. 84TH ST., STE 100

MILWAUKEE WI 53214

2. ACQUISITION OF COMMERCIAL ITEMS:

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 13.5 Simplified Procedures for Certain Commercial Items in which simplified acquisition procedures in FAR Part 13 will be used. FAR Part 14 and 15 will not be used. From this RFQ, the Government intends to award a firm fixed price contract where the contractor provides a price that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract. (Note: The terms “offeror” and “quoter” are both used in this Solicitation. For the purposes of this Solicitation, these terms are interchangeable; there is no difference in meaning between the two.)

3. SET-ASIDE (If any): See box 10 of STANDARD FORM 1449

4. SOLICITATION TIMELINE SUMMARY:

A. SITE VISIT:

It is strongly suggested and expected that the offeror inspect the campus to be serviced to fully understand the nature of the work and the conditions under which the work is to be performed.

In no case shall failure to inspect the campus constitute grounds for a claim after contract award.

SITE VISIT IS SCHEDULED FOR WEDNESDAY APRIL 1, 2026, AT 10:00 AM LOCAL TIME.

ALL INTERESTED PARTIES TO MEET COR VINCENT GIAMMARIA (217-554-3000 X5949)

AT CLINIC MAIN ENTRANCE.

B. RFQ QUESTIONS:

In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question and answer requests must be submitted in a written form via e-mail to the Contracting Officer Dustin.Biermann@va.gov no later than APRIL 1, 2026, AT 2:00PM LOCAL TIME. Contracting will issue a consolidated response via solicitation amendment to https://sam.gov Contract Opportunities within 3 business days to all parties.

C. SOLICITATION CLOSES/QUOTES DUE:

See box 8 of STANDARD FORM 1449 or most recent Amendment.

D. SUBMISSION OF QUOTE:

See 52.212-1 Instructions to Offerors—Commercial Products and Commercial Services and addendum for specific instructions to offerors.

5. CONTRACTING OFFICER AUTHORITY:

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

6. INVOICES:

a. All payments by the Government to the contractor will be made in accordance with: FAR 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER –

SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

b. Invoices shall be submitted monthly in arrears in accordance with: 852.232-72

ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

c. Payments shall be made in arrears upon receipt of a properly prepared invoice

d. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests.

e. The VA has mandated electronic invoice submission to the Veterans Affairs

Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA.

Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@Tungsten-Network.com or calling 1-877- 489-6135 for Enrollment.

f. Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.Tungsten- Network.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1- 877-489-6135.

g. All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

h. VA’s Electronic Invoice Presentment and Payment System – The Veterans Affairs Financial Services Center (VAFSC) uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/customer-campaigns/veteransaffairs/ to begin submitting electronic invoices, free of charge.

i. As of July 1, 2020, the VA10091 form has been eliminated and the VAFSC is requiring our vendors to update and add their information in the Customer Engagement Portal (CEP) at https://www.cep.fsc.va.gov/. This is for new vendors being added to FMS only.

j. For assistance setting up e-Invoice, the below information is provided:

* Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@Tungsten-Network.com

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov

7. FACILITY REQUIREMENTS: In addition to any other requirements set forth in this Contract, the Contractor, including its employees, agents, and subcontractors (collectively “the Contractor”), shall comply with the following facility requirements. Failure to comply with these requirements shall be considered a material breach of this Contract and may be a violation of Federal law resulting in charges answerable in the United States District Court.

a. Contractor is responsible to follow all on site facility policies

b. All VA property is considered Federal property and all Federal laws are applicable.

c. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The

VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

d. All VA facilities are drug free. Possession of drugs, to include Marijuana and all

Marijuana bi-products are prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

e. All contractor personnel are required to adhere to all VA rules and regulations.

f. Smoking is prohibited on the entire campus, both inside and outside the VA

Facility

g. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

h. VHA DIRECTIVE 1192: This Veterans Health Administration (VHA) directive establishes policy and provides guidance for the prevention of seasonal influenza in VHA facilities through the vaccination or masking of health care personnel (HCP). AUTHORITY: Title 38 United States Code (U.S.C.) 7301(b), 7318(b).

Contractor is responsible in ensuring that all aspects of this directive are implemented, including providing face masks and influenza vaccines for all employees working at a VA facility.

8. SECURITY & PRIVACY CONTROL:

PIV Card:

Applies to unsupervised, full-time, logical and/or physical access for more than 6 months OR more than 180 aggregate days in a one-year period.

Defined in VA Directive 0735 as: “Personal Identity Verification (PIV) Credential: An identification card that complies with FIPS 201 and related guidance that contains a photograph and stored identity information so that the claimed identity of the cardholder can be verified by another person or an automated process. PIV credentials are issued to persons requiring routine access to VA facilities or information systems.”

All contractor employees are subject to the same level of investigation as VA employees who have access to VA Sensitive Information. The level of background investigation commensurate with the level of access needed to perform in accordance with the statement of work is: Special Agreement Check (SAC) & National Agency Check with Inquiries (NACI). This requirement is applicable to all subcontractor personnel requiring the same access.

National MOU/ISA is in place and applies to this contract. Sensitive information exposure as part of this contract involves applicable security controls within the facility as part of the VA Information Security. If there are any questions related to privacy, please have a member of your staff contact the VA Privacy Service at (202) 461-6309. If there are any questions related to the information security, please have a member of your staff contact the Office of Cyber Security at (304) 262-7733.

Routine Access and Personal Identity Verification of Contractor Personnel:

The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24 and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

The Contractor shall account for all forms of Government-provided identification issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

(1) When no longer needed for contract performance.

(2) Upon completion of the Contractor employee’s employment.

(3) Upon contract completion or termination.

The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements.

It shall be the responsibility of the prime Contractor to return such identification to the VA.

Records Requirements

Contractor shall comply with all applicable records management laws and regulations of VA Illiana, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. chs. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.

In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation.

In accordance with 36 CFR 1222.32, Contractor shall maintain all records created for Government use or created in the course of performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.

VA Illiana and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Records may not be removed from the legal custody of VA Illiana or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, Contractor must report to VA Illiana. The agency must report promptly to NARA in accordance with 36 CFR 1230.

The Contractor shall immediately notify the appropriate Contracting Officer upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in the [contract vehicle]. The Contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The Contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the

Government's behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to VA Illiana control or the Contractor must hold it until otherwise directed. Items returned to the Government shall be hand-carried, mailed, emailed, or securely electronically transmitted to the Contracting Officer or address prescribed in the [contract vehicle]. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).

The Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts. The Contractor (and any sub-contractor) is required to abide by Government and VA Illiana guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information.

The Contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with VA policy.

The Contractor shall not create or maintain any records containing any non-public VA Illiana information that are not specifically tied to or authorized by the contract.

The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the Freedom of Information Act.

VA Illiana owns the rights to all data and records produced as part of this contract. All deliverables under the contract are the property of the U.S. Government for which VA Illiana shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Any Contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227-20.

Training. All Contractor employees assigned to this contract who create, work with or otherwise handle records are required to take VA Illiana-provided records management training. The Contractor is responsible for confirming training has been completed according to agency policies, including initial training and any annual or refresher training.

[Note: To the extent an agency requires contractors to complete records management training, the agency must provide the training to the contractor.]

Flow down of requirements to subcontractors:

The Contractor shall incorporate the substance of this clause, its terms, and requirements including this paragraph, in all subcontracts under this [contract vehicle], and require written subcontractor acknowledgment of same.

Violation by a subcontractor of any provision set forth in this clause will be attributed to the Contractor.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

12.00 MO ____________ ___________

Provide Janitorial Services at the Bob Michel VA Clinic in

Accordance with SOW Contract Period: Base POP Begin: 06-01-2026 POP End: 05-31-2027 PRINCIPAL NAICS CODE: 561720 - Janitorial Services PRODUCT/SERVICE CODE: S201 - Housekeeping - Custodial Janitorial

12.00 MO ____________ ___________

Accordance with SOW Contract Period: Option 1 POP Begin: 06-01-2027 POP End: 05-31-2028 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

12.00 MO ___________ ___________

Accordance with SOW Contract Period: Option 2 POP Begin: 06-01-2028 POP End: 05-31-2029 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

12.00 MO __________ ____________

Accordance with SOW Contract Period: Option 3 POP Begin: 06-01-2029 POP End: 05-31-2030 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

12.00 MO ___________ ____________

Accordance with SOW Contract Period: Option 4 POP Begin: 06-01-2030 POP End: 05-31-2031

PRINCIPAL NAICS CODE: 561720 - Janitorial Services

GRAND TOTAL ___________

B.3 STATEMENT OF WORK

Peoria CBOC Janitorial Statement of Work

1.0 General Information:

1.1 The Department of Veterans Affairs llliana Health Care System requires custodian services in a health care environment at the Bob Michel VA Outpatient Clinic located at 7717 N Orange Prairie Rd, Peoria, IL 61615 for a period of one (1) base year and four (4) option years exercisable at the government's discretion. The Outpatient Clinic is a medical facility providing outpatient services to Veterans. A clean facility is necessary to promote good health care conditions for veterans, visitors and staff.

1.2 Hours of Work: Operating hours are Monday through Friday, 7a.m. to 4:15 p.m., excluding Federal Holidays. After-hours access will be granted by the Contracting Officer’s Representative (COR) as needed for certain tasks. Contractor shall provide the number of housekeepers necessary to meet all performance standards of this contract, however at least one contracted housekeeper shall be on-site during normal clinic hours to respond to spills, clean-ups, etc. It is anticipated that more than one housekeeper shall be required to meet performance standards (see section 11 below). Some contract duties may require work to be performed at other than normal operating hours. All floor care, such as stripping and refinishing and carpet shampooing, shall be done after 4 p.m. Local Time when all staff and patients have exited the building.

1.3 Federal holidays:

New Years Day January 1st

Martin Luther King Day Third Monday of January

President’s Day Third Monday of February

Memorial Day Last Monday of May

Juneteenth June 19th

Independence Day July 4th

Labor Day First Monday of September

Columbus Day Second Monday of October

Veterans’ Day November 11th

Thanksgiving Day Fourth Thursday of November

Christmas Day December 25th

When one of the above designated legal holidays falls on a Sunday, the following Monday shall be observed as a legal holiday. When a legal holiday falls on a Saturday, the preceding Friday is observed as a holiday.

2.0 Scope of Services:

Contractor shall provide all labor, supervision, management/support, transportation, supplies, equipment and materials except government-furnished space and utilities as identified in the specifications, necessary for the accomplishment of a fully-managed total environmental sanitation maintenance program to clean a 35,000 square foot single story building to identified minimally acceptable standards at the Outpatient Clinic as identified in this Statement of Work (SOW). Contractor and contractor employees shall comply with the Privacy Act. All Work to be performed to preclude damage to or disfigurement of Government owned furnishings, fixtures, equipment and architectural or building structures. All damages caused by Contractor's personnel shall be repaired to previously existing condition.

2.1 General Information:

Floor surfaces are divided into the following approximate types:

Carpet – 63% Ceramic Tile – 3%

VCT – 34%

2.2 Building Information

The clinic consists of the following rooms, fixtures, and items (numbers are approximate):

46 Exam Rooms 36 Offices 13 Patient Care Offices 9 Restrooms o Lobby women’s Restroom has 3 toilets and 2 sinks o Lobby men’s room has 1 toilet, 2 urinals, and 2 sinks o Women’s locker room has 2 toilets and 1 sink o Men’s locker room has 1 toilet, 1 urinal, and 1 sink

54 Venetian Blinds 351 vents 318 windows 6 mirrors (in physical therapy) 16 wooden doors with windows 69 sinks throughout the facility 2 water fountains

2.3 Contractor Shall Perform the Following Tasks:

Floor shall be free of debris, swept and wet-mopped or scrubbed Commodes and urinals shall be scrubbed and sanitized, inside and out, top to bottom.

No rust or encrustation shall remain. Traps shall always be maintained and free from odor.

Cleaning utensils used for commodes/urinals shall not be used for any other cleaning purpose

All trash containers shall be emptied and the liners replaced and returned to initial location. Trash shall be deposited in nearest outdoor container as directed by the COR.

Wash basins shall be cleaned, and mirrors, shelving, dispensers, and chrome fixtures shall be damp-wiped and polished.

All other surfaces shall be spot-cleaned and horizontal surfaces dusted.

All vent surfaces shall be clean.

All Paper towels and Sanitary napkin dispensers shall be checked and refilled as needed and damp wiped. Soap and hand sanitizer dispenser shall be damp wiped and checked for build-up of soap at dispenser point.

Room & Exam Room Cleaning (Daily)

Terminally and/or completely disinfect possible contaminated rooms. Office areas, exam rooms, conference rooms, warehouses and the corridor space adjacent to these areas shall receive daily cleaning.

Carpeted areas in offices shall be vacuumed once weekly to remove all dirt, dust and litter. On the four remaining days of each week, the carpet shall be spot vacuumed to remove all obvious surface dirt from traffic areas and from under furniture. Spots shall be removed with appropriate cleaner. Carpeted areas at entrances and waiting rooms shall be vacuumed nightly.

Non-carpeted areas shall be completely swept to remove all dirt, dust, and debris. Non-carpeted areas shall then be mopped.

Wash basins shall be cleaned and mirrors damp-wiped and dried, as necessary, to keep them in a clean condition.

Paper towels shall be supplied where towel boxes are provided.

Horizontal surfaces of desks shall be dusted with treated dust cloth, and glass desktops shall be cleaned with an untreated cloth after cleared by user. Contractor shall dust horizontal surfaces of files, chairs, tables, bookcases, windowsills and other furniture with a treated dust cloth.

Exam rooms shall also be cleaned as needed during business hours to maintain sanitary environment in a direct patient care area.

All trash containers shall be emptied, the liners replaced and returned to initial location.

Trash shall be deposited in nearest outdoor container as directed by the COR.

Contractor shall collect and place all broken down cardboard boxes/materials in the outdoor cardboard dumpster daily.

Waiting Areas, Vending Areas, Corridors and Entrances/Lobbies:

Vinyl chairs shall be cleaned. Upholstered chairs shall be spot cleaned when needed.

Upholstered chairs shall be steam cleaned yearly or when visibly soiled.

Hard floors shall be wet-mopped and scrubbed when needed.

Resilient floors shall be damp mopped and burnished monthly. The cleaning of lobbies and corridors, resulting in a temporary wet or slippery floor surface, shall be accomplished so that it will not be necessary for personnel or patients to cross the wet surface to gain access to other areas.

Tables, lamps, and pictures shall be cleaned weekly, and as needed if conditions require.

Drinking fountains shall be cleaned twice a day and paper cups replenished as needed.

Main corridors and other heavy traffic areas having resilient flooring shall be damp mopped and burnished monthly, and stripped and re-finished once a year. Non-slip floor finish shall be used. Contractor shall obtain scheduling approval from the COR for stripping and refinishing services.

All refuse, trash and garbage, including that from vending and snack areas, shall be collected and removed daily to a central collection site. Trash containers shall be appropriately placed and identified.

Entrance and elevator rugs shall be cleaned and shampooed as needed to provide a clean appearance.

Weekly Tasks:

All glass within reach and without the use of a ladder shall be cleaned weekly. This includes all interior and exterior windows in exterior and vestibule doors, and all exterior plate glass around entrances, lobbies, and vestibules.

Kick plates and push bars shall be cleaned and polished weekly or as needed.

Public telephones, hand dispensers, and other wall-mounted fixtures shall be cleaned weekly or when visibly soiled.

Monthly Tasks:

Contractor shall clean all vertical surfaces, and under surfaces (knee walls, chair rungs, table legs, etc.).

Floors shall be damp-mopped and spray-buffed twice monthly.

Light fixtures within reach and without the use of ladders, shall be cleaned monthly or when visibly soiled.

Wall Surfaces shall be cleaned monthly or when visibly soiled.

Quarterly Tasks:

Carpets shall be shampooed.

3.0 Technical Requirements:

Contractor shall provide all necessary transportation, labor, equipment, materials and supplies to clean and maintain cleanliness as identified in this Statement of Work.

Contractor shall also supply toilet tissue, paper towels, deodorizers, feminine hygiene products, and both small and large plastic waste receptacle liners.

Contractor employees shall interrupt their work to allow passage of patients, personnel, equipment, or carts.

Housekeeping carts shall not be left unattended, located in hallways blocking paths of egress, or in clinical areas unlocked.

Proper personal protective equipment shall be worn.

A two-step cleaning and disinfection process shall be followed (clean and then disinfect).

All chemicals being used as a disinfectant shall be EPA registered and the EPA registration number shall be provided to the COR prior to the start of the contract.

Contractor's equipment shall be compatible with existing sources of Government furnished electrical power. All equipment shall comply with all safety standards. All equipment shall be cleaned and sanitized prior to introduction or re-entry into the facility.

All electrically operated equipment shall be third wire grounded and an appropriate length cord. All electrical equipment shall have appropriate electrical and fire safety certification.

Contractor employees may be required to perform work under potentially hazardous conditions such as potentially infectious medical waste, chemicals, bed bugs, and drugs.

Contractor employees shall be informed of potentially hazardous situations by Contractor, trained by Contractor in techniques required to recognize and deal with potentially hazardous situations in a manner which shall minimize personal risk, and adhere to standard techniques for personal protection. All personal protective material shall be furnished by contractor.

All containers of cleaning chemicals and similar products shall be conspicuously marked (preferably with a factory label) to identify contents and hazardous information and all other labels shall be removed or defaced. Flammable materials shall not be used. A copy of each Safety Data Sheet (SDS) for each product shall be provided to the COR.

An inventory list and SDS for each hazardous chemical shall be easily accessible to Contractor's staff.

All designated janitorial closets shall be kept clean and orderly, with supplies stored not less than 18” from any sprinkler head or the ceiling. Closet shall remain free of expired chemicals, unlabeled chemical products, and broken equipment. Cardboard shall not be stored in closets – all products shall be removed from cardboard boxes and boxes removed from closet. Liquid chemical products shall be stored below paper products on shelving units. Food or drink shall not be stored in cleaning closets or allowed on cleaning carts.

Contractor shall ensure conservation practices are practiced precluding the waste of utilities. This shall include turning off light switches when exiting an unoccupied room, not adjusting HVAC controls, and turning off water faucets or valves after use.

Work of the Contractor shall be coordinated to prevent conflict with the treatment of the patients and the functioning of the facility.

No medical apparatus shall be moved without approval.

Wet floor signs shall be placed in all directions to warn others in the area if performing work when work could cause possible harm to those who are unaware of such work.

4.0 Products to Be Supplied by Contractor & Materials Requirements:

Jumbo Toilet Tissue to fit Kimberly Clark Dispenser (example Kimberly Clark Stock number 67805 01)

Jumbo Paper Towels to fit Kimberly Clark Towel Dispenser. (example Kimberly Clark Stock number 50606 00)

Paper Towels 8 cases Toilet Paper 5 cases Trash Bags (Example Envision) shall be clear Small trash bags (1000/cs) 1 case 24X24 Large Trash Bags (100/cs) 2 cases 40X48

Deodorizers (Odoban brand) $12.50 per month approximate cost.

Provon dispenser handwash, foaming, antimicrobial, with moisturizers 1 case/3 months Purell dispenser Hand Sanitizer 1 case/3 months Feminine Hygiene products for female restroom dispensers: tampons and maxi-pads

*A 2-week supply shall be maintained for all paper products and feminine hygiene products to ensure availability.

4.1 Cleaning Materials Requirements:

Germicidal/Detergent:

The germicidal/detergent shall be currently registered with the Environmental Protection Agency (EPA) and be compliant with EPA standards.

Floor Finish Liquid:

The liquid shall be a commercial product, water emulsion with a solids content of at least 20%, removable by a compatible floor stripper. It shall dry to a high gloss shine, be slip resistant, and able to resist scuffing and water penetration.

Stripping Compound:

This product shall be purely synthetic, non-ionic, biodegradable, and contain no animal or vegetable soaps, abrasives, bleach, alcohol, ammonia, or other ingredients which produce any harsh, harmful, noxious odors or fumes, either in use or in storage. It shall be capable of completely removing all soap buildup and floor finish film. It shall not change the conductivity of conductive flooring when tested according to current requirements of National Fire Prevention Association (NFPA), pamphlet No. 56. It shall contain 12% or more active ingredients, exclusive of water, in this concentrated form. When mixed in a 10% use-dilution, it shall have a pH of not less than 7 or more than 11.0. It is permissible to use a special detergent stripper specially designed for use in automatic scrubber equipment, so long as none of the adverse conditions above result.

Carpet Shampoo:

Shampoo shall incorporate an EPA registered sanitizer and a soil retardant. The pH of the wet shampoo shall be between 9 and 10.5 for use on synthetic fibers and shall be no higher than 9 for use on natural fibers. Phenolic based disinfectants shall not be used as a carpet shampoo.

Dust Mop Treatment:

The chemical treatment shall not have a "flashpoint" of less than 330 Degrees Fahrenheit, shall be free of saponifiable matter and be clear or neutral in color.

Dust head mops shall be cleaned and laundered at regular intervals between cleanings to ensure that dirty/soiled mop heads are not used to clean floors.

Bowl Cleaner:

This product shall clean, deodorize, disinfect, not be noxious or cause irritating fumes in use, and have a minimum phenol coefficient of 6 (Food and Drug Administration) on S. Typhosa. It shall be used exclusively in toilet bowls and urinals only. It shall be fully inhibited to protect pipes and metal against corrosion.

Vacuum Cleaners:

All vacuum equipment shall have a micro static impaction type filtration system, which shall filter out dust and bacteria particles.

Housekeeping Carts:

Housekeeping carts shall be appropriate for the purpose designed. They shall be kept in a clean orderly condition. Carts shall fit in storage closet. Carts shall have automatic locking doors or remain locked when not under the direct supervision of contracting staff.

Trash Collection Containers:

Shall be kept in a clean sanitary condition and meet Facility fire regulations.

Mop Buckets:

Mop buckets shall be double compartment and shall be constructed of non-porous, acid and alkali resistant material.

5.0 Quality Assurance:

Joint Commission Requirements:

The contractor shall attend a pre-work orientation meeting prior to the commencement of work on site. The Contracting Officer (CO) or Contracting Officer’s Representative (COR) will schedule this meeting, which shall include discussion of the following topics:

•Fire and Safety

•Infection Control

•Disaster Procedures

The VA will provide information to the contractor regarding these topics and will document the meeting.

The contractor is responsible for ensuring that all contractor employees coming to the work site receive the required information listed above. Documentation of this training shall be required in writing.

The contractor shall ensure that all contractor employees providing work under this contract are fully trained and completely competent to perform the required work.

Annual Competencies:

The contractor shall provide the COR with annual competency documentation/training for all employees. The contractor shall also provide contact information for all new employees.

6.0 Damage:

Extreme caution shall be exercised to prevent damage to the building and its contents.

Any damage shall be reported to the COR immediately for appropriate action.

Any damage caused by the contractor shall be repaired and/or replaced to the satisfaction of the VA at the contractor’s expense.

Damage to the building, its contents, or loss of Government property in excess of

$100,000 shall require a Report of Survey or Investigative Report by the VA CBOC.

Appropriate Government personnel shall conduct any investigation pertaining to damage and the party responsible shall be required to replace and/or submit payment for damage or loss.

7.0 Facility Access (Keys):

If the COR provides keys for access, it shall be the contractor’s responsibility to safeguard and control keys provided.

8.0 Confidentiality:

All contractor personnel and any individuals enlisted by the contractor (including subcontractors) to meet the requirements of this SOW shall not disclose any information regarding patients treated at the VA CBOC, as this information is protected under Federal law and regulations.

All clinical records, including names of patients, Social Security numbers, and any and all medical, administrative, or demographic information pertaining to patients treated at the VA CBOC, are strictly confidential. All information and records pertaining to VA CBOC employees are also confidential and protected under law.

Contractor personnel may be required to sign a confidentiality statement as a condition of being allowed to work at the VA CBOC.

9.0 Security Requirements:

Contractor employees shall always wear visible identification while on the premises of the VA CBOC.

It is the contractor’s responsibility to park in designated parking areas. Information on parking is available from VA CBOC staff or the COR.

The VA CBOC shall not validate or reimburse parking violations under any circumstances.

Smoking paraphernalia of any kind is prohibited on VA property.

Possession of weapons is prohibited. Concealed carry permits do not authorize weapons on Federal grounds.

Violations of VA regulations may result in citations answerable in U.S. Federal

District Court, not local, state, or municipal court.

10.0 Contractor Personnel Requirements:

All contractor personnel shall have at least one year of housekeeping experience.

Contractor personnel shall follow applicable policies of the Department of Veterans

Affairs Peoria VA CBOC, including:

o Acceptable work attire (no jeans, tank tops, etc.)

o Personal hygiene and grooming standards

Contractor personnel shall be aware that hats, bandannas, earphones, plugs, and sunglasses are not acceptable.

Contractor personnel performing janitorial services shall be clean and neatly dressed in regulation uniforms with identification (contractor and employee name) while on duty.

Uniforms shall be basic wash-and-wear At no time shall contractor employees’ family members be permitted in the facility.

11.0 Performance Standards:

Task/Area Performance Requirements

Threshold Inspection Method

Office Furniture #1 All surfaces free of dust, dirt, debris, grime, mildew, mold, etc.; comply with Joint Commission and VA Infection Control standards;

daily or as scheduled.

Not to exceed 3 customer complaints per month

Vendor QC Plan;

Daily COR observations

Drinking Fountains #2 All surfaces free of dust, dirt, debris, grime, mildew, mold, etc.; comply with Joint Commission and VA Infection Control standards;

daily or as scheduled.

Not to exceed 3 customer complaints per month

Vendor QC Plan;

Daily COR observations

Ventilation & Light Fixtures #3 All surfaces free of dust, dirt, debris, grime, mildew, mold, etc.; comply with Joint Commission and

Not to exceed 3 customer complaints per month

Vendor QC Plan;

Daily COR observations

VA Infection Control standards;

daily or as scheduled.

Equipment #4 All surfaces free of dust, dirt, debris, grime, mildew, mold, etc.; comply with Joint Commission and VA Infection Control standards;

daily or as scheduled.

Not to exceed 3 customer complaints per month

Vendor QC Plan;

Daily COR observations

Floor Maintenance: Tile & Carpet #5

All surfaces free of dust, dirt, debris, grime, mildew, mold, etc.; comply with Joint Commission and VA Infection Control standards;

daily or as scheduled.

Not to exceed 3 customer complaints per month

Vendor QC Plan;

Daily COR observations

Entrance & Interior Windows #6 All surfaces free of dust, dirt, debris, grime, mildew, mold, etc.; comply with Joint Commission and VA Infection Control standards;

daily or as scheduled.

Not to exceed 3 customer complaints per month

Vendor QC Plan;

Daily COR observations

Lunch Room #7 All surfaces free of dust, dirt, debris, grime, mildew, mold, etc.; comply with Joint Commission and VA Infection Control standards;

daily or as

Not to exceed 3 customer complaints per month

Vendor QC Plan;

scheduled.

Restrooms #8 All surfaces free of dust, dirt, debris, grime, mildew, mold, etc.; comply with Joint Commission and VA Infection Control standards;

daily or as scheduled.

Not to exceed 3 customer complaints per month

Vendor QC Plan;

Daily COR observations

Exam Rooms/Lab/Pharmacy/Radiology #9

All surfaces free of dust, dirt, debris, grime, mildew, mold, etc.; comply with Joint Commission and VA Infection Control standards;

daily or as scheduled.

Not to exceed 3 customer complaints per month

Vendor QC Plan;

Daily COR observations

Janitorial Closet #10 Is maintained according to standards outlined in SOW

Not to exceed 3 customer complaints per month

Vendor QC Plan;

Daily COR observations

Safety #11 All Safety precautions taken.

N/A, No violations allowable

Vendor QC Plan;

Daily COR observations

Infection Control #12 All infection control standards followed.

N/A, No violations allowable

Vendor QC Plan;

Information Security #13 All information security and privacy policies are adhered to.

N/A, No violations allowable

Vendor QC Plan;

Daily COR observations

12.0 Deliverable Schedule:

Service Schedule/Frequency Method of Inspection

Office Furniture Daily COR observation

Drinking Fountains Twice Daily COR observation

Ventilation & Light Fixtures

Monthly COR observation

Equipment Daily COR observation

Floor Maintenance Daily/Monthly/Annual COR observation

Entrance & Windows Weekly COR observation

Lunch Room Daily COR observation

Restrooms Daily & As Requested COR observation

Exam Rooms/Lab Daily & As Requested COR observation

Janitorial Closet Daily COR observation

Safety Continuous COR observation

Infection Control Continuous COR observation

Information Security Continuous COR observation

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to…