S02_36C24126Q0441_1 Providence Valet Solicitation Final.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C24126Q0441 05-06-2026

David.Roy@va.gov Email Only Please 06-18-2026

10:00 EDT

Department of Veterans Affairs

Network Contracting Office 1 (NCO 1)

Contracting Officer (90C)

1 VA Center

Augusta ME 04330

X 100

X

812930

$47 Million

N/A

X

Department of Veteran Affairs

VA Providence HCS

830 Chalkstone Avenue

Providence RI 02908

Department of Veterans Affairs

Network Contracting Office 1 (NCO 1)

Contracting Officer (90C)

1 VA Center

Augusta ME 04330

Department of Veterans Affairs

Financial Services Center http://www.fsc.va.gov/einvoice.asp

See VAAR 852.232-72

Austin TX 78714-9971

See CONTINUATION Page

This solicitation is an SDVOSB set-aside for valet/parking services for the Providence, RI VA Medical Center requirement of the Performance Work Statement.

The resultant contract will be a firm fixed price contract with a base year plus four option years.

Wage Determinations created by the Department of Labor will apply to the resultant contract.

REMINDER:

Limitations of Subcontracting must be provided with your quote.

Offerors must aknowledge all soliciation amendments in their quote.

See CONTINUATION Page

X X

X X

X 1

Sterling Mathews

VA-VHA-RPOE-2022-333915

†1

†1

†1: Please note RFO has discontinued FAR 52.212-5

36C24126Q0441

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PROVIDENCE VALET PERFORMANCE WORK STATEMENT

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023) (DEVIATION OCT 2025)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 31

C.5 52.222-90 ADDRESSING DEI DISCRIMINATION BY FEDERAL CONTRACTORS

C.6 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.7 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025)

(DEVIATION)

C.8 52.240-93 BASIC SAFEGAURDING OF COVERED CONTRACTOR

INFORMATION SYSTEMS (DEVIATION) (NOV 2025)

C.9 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.10 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) . 45

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 WAGE DETERMINATION RATES

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.3 52.201-1 ACQUISITION 360: VOLUNTARY SURVEY (SEP 2023)

E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.5 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)

E.6 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.7 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS

AND CERTIFICATIONS (NOV 2025) (DEVIATION)

E.8 52.212-2 EVALUATION-COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.9 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION

FEB 2025)

SECTION A - STANDARD FORM 1449 BLOCKS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C241

Department of Veterans Affairs

Network Contracting Office 1 (NCO 1)

Contracting Officer (90C)

1 VA Center

Augusta ME 04330

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly, In-Arears

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment

Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

Providence Veteran Affairs Medical Center Parking Service

B.2 PROVIDENCE VALET PERFORMANCE WORK STATEMENT

1.0 General Information

1.1 BACKGROUND

The Providence VAMC - 830 Chalkstone Ave, Providence, RI 02908 - has a requirement for

Parking Services due to the distance from parking lots to the main hospital. To increase patient satisfaction with our Medical Center; Parking Services are provided to assist the elderly and the frail with obtaining entrance to their healthcare as well as provide comfortable parking for their family members and visitors to hereby increase overall patient and guest satisfaction.

1.2 SCOPE OF WORK

The Department of Veterans Affairs Medical Center (Providence, RI) has a requirement for

Parking Services to alleviate the parking problems experienced by Veteran patients and patient visitors at the facility. This is due to distance of available parking in relation to the hospital Main entrance. The Contractor shall be completely liable and responsible for ticketing, securing keys, parking, delivery, and directing certain vehicles to and from the greeting area, for the period specified in accordance with all terms, conditions, schedules, provisions, and requirements of this performance work statement and contract. The Contractor will be required to assess the current VA parking situation and take into consideration all provided Government space and equipment as described herein.

The Contractor shall operate from the hospital main entrance driveway where Contractor employees shall offer parking to veteran patients who show patient identification and for patient visitors. The parking lot (Lot P3) is located west of buildings 2 and 3 and the parking lot (Lot P2) located west of the parking garage will be used for parking. There is an estimated 200 spaces and all parking areas are ground level there is no tiered parking. This area is used for some self-parked vehicles (including employees) on a first-come first-serve basis. A designated area for approximately 100 plus spaces will be identified for use exclusively for parking. The Contractor needs to park and/or aid in parking to veteran patients and patient visitors, five days per week between the hours of 07:00 to 17:00 EST.

The Contractor will be in control of where all vehicles are parked in order to maximize the space available and facilitate smooth operations. All attendant parked vehicles will be locked and secured. Driver’s keys will be appropriately secured at the booth. Contractor shall be responsible for any lost keys and damage caused by their employees, to any of the vehicles as further defined herein.

It is the Contractor’s responsibility to screen out employees, volunteers, and vendors from using the parking services. Contractor shall be responsible to direct vehicles, which may be self-parked to a parking location on premises.

The Contractor shall be responsible for parking control and monitoring designated parking area(s). In the event of any emergency or if an individual requires assistance (i.e. injured or stranded persons) the Contractor shall immediately notify the VA Police of the situation.

Upon award, the Contractor shall be required to implement their proposed plan and carry it out on a day-to- day basis for the duration of the contract. The Contractor shall have thirty (30) calendar days after this contract is awarded in which to set up operations, finalize staff requirements (including Government-administered background investigations), etc. At the end of this thirty (30) day period, at the latest, full operations are to begin.

Period of performance for the base year is 1 October 2026 through 30 September 2027.

The Contracting Officer may schedule a post-award performance conference with the

Contractor, if deemed necessary, for contract orientation purposes.

1.3 Contractor REQUIREMENTS

1.3.1 Contractor Personnel

Project Manager. The Contractor must provide a project manager who is responsible for the performance of the work. The name of this person, and an alternate(s) who must act for the

Contractor when the manager is absent, must be designated in writing to the Contracting

Officer.

The project manager or alternate must have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The project manager or alternate must be available during normal business hours within 30 minutes to meet with Government personnel

(designated by the Contracting Officer) to discuss problem areas. After normal business hours, the manager or alternate must be available within four hours. The project manager and alternate(s) must be able to read, write, speak, and understand English.

On-Site Supervisor. The Contractor shall provide adequate on-site supervision at all times.

The on-site supervisor is responsible for all on-site personnel employed by the Contractor. The name of this person, and an alternate(s) who must act for the Contractor when the supervisor is absent, must be designated in writing to the Contracting Officer. The supervisor and alternate(s) must be able to read, write, speak, and understand English.

Parking Attendant. The Contractor shall provide adequate number of personnel to ensure compliance with the contract and performance requirements summary. The parking attendants must be able to read, write, speak, and understand English.

1.3.2 Contractor Employees and Conduct

The Contractor must not employ persons for work on this contract if such employee is considered by the Contracting Officer to be a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

The Contractor must not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest.

Contractor personnel must present a neat appearance and be easily recognized as Contractor employees. See Section 4.2 Contractor Furnished Items- Specific Items for uniform requirements.

Smoking is not permitted within or around the VA facility grounds.

Cell phone use shall not be permitted while parking vehicles or during scheduled work hours.

Contractor's employees are restricted from accepting tips of any kind.

The Contractor agrees to permanently remove any member of its parking staff from performing work associated with this contract, if at the sole discretion of the VA, the employee poses a health and safety risk to any patient or individual requiring services or if the COR disapproves of the conduct due to interferences with the business or operation of the Providence VA Medical

Center.

Contractor shall ensure that all parking staff performing under this contract complied with the

VA Medical Center alcohol and drug free workplace policy. The Contractor shall be expected to conduct random alcohol and drug tests on all parking staff. Random alcohol and drug tests shall be conducted at least once a year on each employee performing under the resulting contract. Parking staff shall also be subject to drug and alcohol testing when reasons exist to suspect the use of illegal drugs and/or alcohol while on duty that impaired judgment, performance, operation of vehicles and the safety of Veteran patients, VA employees, visitors, voluntaries and/or other parking staff. Upon request, the Contractor shall be expected to provide evidence or copy of the results of employee drug and alcohol testing.

1.3.3 Security Requirements

The Office of Security and Law Enforcement provides Department-wide policy on the assignment of appropriate position sensitivity designations associated with Department of

Veterans Affairs positions involving national security and public trust responsibilities, and on the level of background investigations required for applicants for, and incumbents of, those positions. In addition to VA employees, the policy and investigative requirements shall be applicable to Contractor personnel, in accordance with HSPD-12, FIPS 201, VA & VHA 0710 series documents.

The COR shall facilitate the background check process for the Contractor and Contractor

Employee. A Contractor Employee shall not perform any contract work (except for any other required orientation and training that does not require access to a VA computer system) until fingerprinting is completed by the local Human Resources Management Service. Fingerprinting should take place on the first day that a Contractor Employee enters on duty.

If the Special Agency Check (SAC) identifies “potentially actionable issues” in connection with a

Contractor Employee and it is determined that the Contractor Employee needs to be removed, the Contracting Officer shall notify the Contractor and the Contractor shall immediately remove that Employee from contract work. The removal of the Employee shall not excuse any failure to meet contract requirements.

The cost for such investigation shall be borne by the Contractor, either in advance or as reimbursement to the Government. The level of sensitivity shall be determined by the

Government on the basis of the type of access required. The level of sensitivity shall determine the depth of the investigation and the cost thereof. The level of screening for this contract is:

Special Agency Check (SAC). At this time, the current estimated cost for such investigations is as follows:

LEVEL OF

SENSITIVITY

BACKGROUND

INVESTIGATION LEVEL

APPROXIMATE

COST

SAC Special Agreement Check $24.00

Low Risk National Agency Check with Written Inquiries $210.00

Moderate Risk Minimum Background Investigation $750.00

High Risk Background Investigation $3,150.00

The Contractor shall be required to furnish all applicable employee information required to conduct the investigation, such as, but not limited to, the name, address, date of birth, place of birth, occupation, and social security number of Contractor personnel. The VA shall provide all the necessary instructions and guidance for submission of the documents required to conduct the background investigation. High risk background investigations may not be required for Contractor personnel who will not be required to access VA computer systems nor gain access to sensitive materials.

1.3.4 Employee Training & Licensure

The VA Medical center will provide orientation training on VA policies and procedures. All parking attendants shall be required to attend a facility orientation program on fire and safety, health, HIPPA, Disaster procedures, reporting, Contractor appearance and emergency procedures on a mutually agreed date. The initial training will be scheduled at a post award meeting to be conducted on a mutually agreeable date. Training for parking attendants hired thereafter will conduct within 30 days following issuance of the VA Medical Center identification badge. (Note: The 30-day rules apply to all Parking Attendants hired after initial implementation of the program.)

All contracted parking attendants must possess and maintain a valid driver’s license from the employee’s state of residence, be a U.S. citizen, and speak fluent English.

The Contractor is responsible for ensuring Contractor employees providing work under this procurement are fully trained and completely competent to perform the work. The Contractor must provide the COR with copies of all training documents which establishes the attendant’s competence to perform the required duties at the VA Medical Center.

Notwithstanding other contract requirements, upon request of the Contracting Officer, the

Contractor will remove any Contractor employee who does not comply with the requirements of this procurement, including orientation requirements and/or meeting competency requirements for the work being performed. The Contractor is required to provide customer service training to

Contractor employees providing services under this procurement.

1.3.5 Contractor Insurance and Liability

Contractor shall be required to provide and maintain insurance on all services and employees who will be providing services under this procurement. Insurance shall include but not be limited to the minimum amounts stated in this solicitation in accordance with the FAR regulations including FAR 52.228-5, Insurance-Work on a Government installation, and VAAR 852.228-71, Indemnification and Insurance. Supplemental insurance requirements are as follows:

a. General Liability (Any Auto): $500,000 per occurrences.

b. Automobile Liability: $200,000 per person; $500,000 per occurrences for bodily injury and

$20,000 per occurrence for property damage.

Workers’ compensation and employer’s liability: Contractors are required to comply with applicable Federal and State worker’s compensation and occupational disease statutes.

Anticipated amount is $100,000 Workers Compensation, Each Accident and Each Employee and $500,000 Workers Compensation Disease- Policy Limit or maximum allowed for the services being performed by law. Employer’s liability coverage of at least $100,000 shall be required, except in States with exclusive or monopolistic funds that do not permit workers’ compensation to be written by private carriers.

The Contractor must provide the Contracting Officer insurance certificate(s) evidencing the required minimum coverage’s prior to commencing work under this contract. The Department of

Veterans Affairs shall also be named as an additional insured on the above and the insurance must be maintained during the entire performance of the contract. The policy to provide that the

VAMC will be notified at least thirty (30) days prior to any cancellation or reduction of coverage.

As noted herein, the Contractor shall be held responsible for any and all claims or damages caused during the performance of the Contractor’s services.

Any claims or damages or missing/stolen property involving customers vehicles will be the responsibility of the Contractor. The VA assumes no responsibility for any damage to the patron’s vehicles caused during the performance of the Contractor’s services or for any such claims. All contract employees must be covered by fidelity bonding. Contractor shall be held completely responsible for lost keys and any costs associated with the same. All customer claims shall be directed to and handled by the supervising Contractor who will immediately notify the COR Corrective actions to resolve all claims shall commence immediately. All claims shall be settled within fourteen (14) working days unless extenuating circumstances warrant additional time and is authorized by the Contracting Officer. Failure to do so may result in the withholding of payments.

1.4 QUALITY CONTROL

The Contractor shall be responsible for complying with all appropriate regulations and guidelines of the Joint Commission (JC), Occupational Safety and Health Administration

(OSHA), Department of Transportation, and/or any other pertinent federal, state, and local policies relating to the herein mentioned work or Parking Services, as well as the requirements set forth elsewhere in this contract. The Contractor shall provide adequate on-site supervision at all times in order to achieve quality assurance and to handle all customer concerns and parking incidents.

1.4.1 Quality Control Plan

The Contractor must provide a quality control plan to the Contracting Officer for acceptance not later than the pre-performance conference. The Contracting Officer will notify the Contractor of acceptance or required modifications to the plan before the contract start date. The Contractor must make appropriate modifications and obtain acceptance of the plan by the Contracting

Officer before the contract start date. The plan must include:

a. A description of the inspection system to cover all services listed on the Performance

Requirements Summary (PRS). The description must include specifics as to the requirements to be inspected on both a scheduled and unscheduled basis, as well as frequency of inspections to ensure contract compliance. Additionally, control procedures for keys must be included.

b. A description of the methods to be used for identifying and preventing defects in the quality of service performed.

c. A description of the records to be kept to document inspections and corrective or preventive actions taken.

1.4.2 Records

The records of inspections must be kept and made available to the Contracting Officer, when requested, throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

1.5 Quality Assurance

The Government will evaluate the Contractor’s performance under this contract. For those tasks listed on the PRS (Technical Exhibit 1), the Contracting Officer’s representative (COR) will follow the methods of surveillance specified in Quality Assurance Surveillance Plan (QASP).

Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the project manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. Government surveillance of tasks not listed in the PRS or by methods other than those listed in the PRS may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the Contracting Officer as a result of surveillance will be in accordance with the terms of this contract.

1.6 PHYSICAL SECURITY

The Contractor must be responsible for safeguarding all property provided to the Contractor. At the end of each work period, all property, equipment, and materials must be secured.

The Contractor must establish and implement methods of making sure all keys issued to the

Contractor are not lost or misplaced and are not used by unauthorized persons.

The Contractor must immediately report to the COR or Contracting Officer any occurrences of lost keys.

The Contractor must prohibit the use of keys by any persons other than the Contractor’s employees or owners. Opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in performance of contract work requirements in those areas is prohibited

1.7 HOURS OF OPERATION

1.7.1 Normal Hours of Operation

Hours of operation are 07:00 to 17:00, EST Monday through Friday, excluding Federal Holidays and any other day specifically declared by the President of the United States to be a Federal

Holiday. If deemed necessary by the Government, through contract modification, the hours of operation may be periodically adjusted based upon volume and demand.

1.7.2 Federal Holidays

Listed below are the eleven national holidays:

New Year’s Day January 1

Martin Luther King ‘s Birthday Third Monday in January

President’s Day Third Monday in February

Memorial Day Last Monday in May

Juneteenth June 19th

Independence Day July 4

Labor Day First Monday in September

Columbus Day Second Monday in October

Veterans Day November 11

Thanksgiving Day Fourth Thursday in November

Christmas Day December 25

When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by

U.S. Government agencies. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday by U.S. Government agencies. Also included would be any other day specifically declared by the President of the United States as a National Holiday.

2.0 DEFINITIONS AND ACRONYMS

2.1 DEFINITIONS

Contractor. A supplier or vendor having a contract to provide specific supplies or service to the

Government. The term used in this document refers to the prime.

Contracting Officer. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. The only individual who can legally bind the Government.

Contracting Officer's Representative. An employee of the U.S. Government appointed by the

Contracting Officer to administer the contract. Such appointment must be in writing and must state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Performance. A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

Physical Security. Actions that prevent the loss or damage of Government property.

Quality Assurance. The Government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service must meet contract requirements.

Parking Services: Refers to all services performed by the Contractor under this agreement.

Customers are greeted by parking attendants, and the keys to customer vehicles are delivered to the attendant (except for those vehicles they deem appropriate for self-parking. See 5.3.1(a)

Parking Check-in).

2.2 ACRONYMS

CO Contracting Officer

COR Contracting Officer’s Representative

GFE Government Furnished Equipment

GFP Government Furnished Property

HIPPA Health Insurance Portability and

Accountability Act

JC The Joint Commission

OSHA Occupational Safety and Health Act

PRS Performance Requirements Summary

PVAMC Providence Veteran Affair’s Medical Center

PWS Performance Work Statement

QASP Quality Assurance Surveillance Plan

SAC Special Agency Check

VA Veteran Affair’s

3.0 GOVERNMENT-FURNISHED PROPERTY & SERVICES

3.1 GOVERNMENT FURNISHED Real PROPERTY

Government property has been inspected for compliance with the Occupational Safety and

Health Act (OSHA). No hazards have been identified for which workarounds have been established. Should a hazard be subsequently identified, the Government will correct OSHA hazards according to Government developed and approved plans of abatement considering safety and health priorities. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that work-around procedures will not be necessary or that the property as furnished will be adequate to meet the responsibilities of the

Contractor. Compliance with the OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the Contractor. Further, the Government will assume no liability or responsibility for the Contractor’s compliance or noncompliance with such requirements. No alterations to the property must be made without specific written permission from the Contracting Officer. In the case of alterations necessary for compliance with the OSHA, such permission must not be unreasonably withheld. The Contractor must return the property to the Government in the same condition as received, fair wear and tear and approved modifications excepted. The property must only be used in performance of this contract.

Contractor assigned work areas include:

Parking Area – Parking Booth Provided

Assigned Parking Lots - Lot P2, Lot P3

The Government will provide suitable storage area near the Main Hospital Entrance area for signs, wheelchair, etc., to meet daily operational needs.

Any Government equipment furnished which is damaged or lost will be replaced by the

Contractor to the satisfaction of the VA at no additional cost to the Government. All VA furnished equipment must be returned to the COR in good condition as issued prior to the release of the final payment.

3.2 GOVERNMENT FURNISHED SERVICES

The Government will provide electrical power to the booth for Contractor’s use.

4.0 CONTRACTOR-FURNISHED ITEMS AND SERVICES

4.1 GENERAL INFORMATION

Except for those items or services specifically stated in section 3 as Government furnished, the

Contractor must furnish everything needed to perform this contract according to all its terms.

4.2 SPECIFIC ITEMS

The Contractor will provide a locking key cabinet(s) and ticket dispenser(s) to be located in the

Government provided parking area as required. Exact location of the Contractor's cabinet(s) and/or booth shall be approved by the COR.

The Contractor will furnish and install all signs and supplies required for operations, for example: 3-way claim check, two-way radios if needed to communicate between its own personnel. The Contractor will provide a walkie-talkie (or similar device) to be used for communication between the Contractor and the Police Dept. Contractor shall furnish any other communication devices necessary to communicate between their own personnel, as well as, one for the VA police to allow the police to monitor activity as required. Contractor shall also provide all cones, operational supplies, or other miscellaneous items necessary to facilitate parking. All such supplies shall be approved by the COR prior to commencement of services.

The Contractor shall provide required signs that will clearly identify the purpose of the services for the VA patients. Signs shall be easy to read and look professional. Hand-written signs are not allowed. The COR must approve signs prior to posting for use. The parking signs shall be set up each morning of operation and removed at the end of the day. A "NO TIPPING" sign will be furnished and installed by the Contractor.

The Contractor will provide uniforms to all personnel working under this contract. Uniforms will include the identification of the Contractor by company name and Employee name. Uniforms will be cleaned and pressed and will be worn at all times during performance of contract duties. All uniform types and styles must be approved by the COR and the Contractor at the Pre-orientation meeting.

5.0 SPECIFIC TASKS

5.1 GENERAL INFORMATION

The Contractor must provide all management, labor, and supervision necessary to provide parking service operations. In executing the requirements of this PWS, the Contractor must satisfy the performance requirements included in this PWS and the requirements set forth in the

Performance Requirements Summary PRS (Technical Exhibit 1).

5.2 Monthly status reports

The Contractor’s Project Manager must provide a written Monthly Status Report to the COR by the fifth day of each month covering the previous months work. Any format is acceptable, however, the report must address, as a minimum, the following: (1) number of vehicles parked per day(daily tracking summary); (2) number of vehicles parked by parking attendants based on date and time(hourly tracking); (3) outline of peak hours (by highest number of parking requests) identifying the hour period in which it occurred per weekday (M-F) and total cars parked during that time; (4) Number of first time patient visitors. (4) incidents, accidents, or special situations encountered while performing this work; (5) status or resolution of item (4); (6) problems or constraints encountered while performing this work (not involving incidents, accidents or situations encountered in item(4); (7) suggested solutions to problems or constraints encountered; and (8) status of open items from previous report.

Reports must be legible and easy to understand. Reports should be signed by the Supervisor and/or authorized representative of the Contractor. Contractor may provide for approval a sample of the types of report forms used on similar projects.

5.3 PARKING SERVICES

The Contractor shall provide a sufficient number of staff in order to meet the needs of the VA and the requirements of the contract. The Contractor shall be notified in advance of any special events which might cause parking problems due to many visitors to the Medical Center

5.3.1 Parking Check-in \ Check-out

a. Attendants Park vehicles for patients with appointments and patient visitors, except for those vehicles whose patients/patients; caretakers request self-parking and buses or large vans.

b. Stop vehicles requiring parking by the Contractor’s employee designated as a greeter, who will ask the driver for patient identification (VA Patient Data Card with photo) and the estimated time of departure. If an individual is a first-time patient and therefore Patient

Identification Card has not been issued, services will be provided to these individuals.

However, Contractor shall maintain a record on the number of individuals who were identified as first-time patients.

c. Provide a claim check to the driver of the parked vehicle.

d. Politely refuse parking to VA employees, VA volunteers, Contractors and /or vendors.

e. Retrieve vehicle at the request of the vehicle owner within a timely manner.

5.3.2 Parking Control

a. Monitor parking and vehicles in the designated parking lots assigned to the operation.

b. Lock and secure all vehicles parked by the Contractor’s parking attendants.

c. Respond to alerts or emergencies, by helping injured or stranded people in emergency activity by the VA Police immediately.

d. Manage and control vehicles entering the designated parking area(s) to maximize space available and facilitate smooth operations.

e. Permit patients driving buses or large vans to park their own vehicles in the area deemed to be most convenient and practical to the parking operations.

f. Drive slowly and cautiously, paying attention to pedestrian traffic.

5.3.3 Key Control

a. Drivers’ keys shall be secured at the parking booth.

b. At the end of each workday, turn over any keys of any vehicles still on the premises after parking services hours to the VA Police Dispatch Office located in Building 1, Room D1087, off the main lobby area. Owners of these vehicles will be directed pick up their keys at this location after 17:00 EST.

c. Sign for and take possession of the keys to any vehicles not claimed overnight at the start of the next workday.

d. Report any vehicles that has not been claimed within 24 hours to the VA Police.

5.3.4 Customer Service

a. Promptly and courteously respond to complaints, including complaints brought to the

Contractor’s attention by the Contracting Officer or Contracting Officer Representative.

b. Maintain a written record of all complaints, both written and oral showing the identity of the individual, the nature of the complaint, and the Contractor’s response. The Contractor shall permit the Government to inspect such records upon reasonable notice.

c. Assist parking patrons getting in and out of their vehicles as well as assist with removal of wheelchairs, walkers, carts and/or personal medical equipment from vehicles if requested.

d. Provide minimal assistance but do not lift or pick up patients in and out of their vehicles.

e. Coordinate with VA Voluntary Escort Service to facilitate patient transportation from the parking greeting drop off and pick up area to medical appointments and back to the parking greeting area.

f. Treat parking patrons courteously and with respect at all times.

6.0 ATTACHMENTS

TECHNICAL EXHIBIT 1 – PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Performance Outcome Performance standard Acceptable

Quality Level

Method of

Surveillance

Patients are not left waiting an extended period of time for their vehicle (5.3.1)

Vehicle is retrieved within

10 minutes of request at parking booth.

95%

Periodic review of parking check-in / check-out procedures.

Vehicles are not backing up the drop off area. (5.3.2)

Vehicle is parked in designated lot within 10 minutes of request at parking booth.

95%

Periodic review of parking control procedures.

Vehicles are locked and secured. (5.3.2)

All vehicles are locked and secured upon drop off in the designated parking area.

100% Review of parking control procedures and monitoring.

Keys are locked and secured. (5.3.3)

All vehicles’ keys are locked and secured upon within the parking check-in area.

100% Review of key control procedures and monitoring.

100%

Vehicles are not abandoned in the parking area. (5.3.3)

Vehicles left for over 24 hours are reported to VA

Police

Review of key control procedures and monitoring.

Veteran’s and Guests are treated courteously and respectfully. (5.3.4)

Customer complaints are minimal in comparison to number of vehicles parked.

90%

Customer surveys

Review of written complaints

TECHNICAL EXHIBIT 2 – REQUIRED REPORTS

Deliverable item PWS Reference Due Date

Initial Employee Report (including all applicable documentation)

1.3 No later than 30 calendar days after contract award

Quality Control Plan 1.4.1

No later than 30 calendar days after contract award

Monthly Status Report 5.2 Monthly, by the 5th working day of the preceding month.

Customer Complaint Log 5.3.4 Monthly, by the 5th working day of the preceding month.

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1.00 EA __________________ __________________

Valet/Parking Services for the Providence VAMC as outlined in the Performance Work Statement.

Contract Period: Base POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

1001 1.00 EA __________________ __________________

Valet/Parking Services for the Providence VAMC as outlined in the Performance Work Statement.

Contract Period: Option 1 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

2001 1.00 EA __________________ __________________

Valet/Parking Services for the Providence VAMC as outlined in the Performance Work Statement.

Contract Period: Option 2 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

3001 1.00 EA __________________ __________________

Valet/Parking Services for the Providence VAMC as outlined in the Performance Work Statement.

Contract Period: Option 3 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

4001 1.00 EA __________________ __________________

Valet/Parking Services for the Providence VAMC as outlined in the Performance Work Statement.

Contract Period: Option 4 POP Begin: 10-01-2030 POP End: 09-30-2031

PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

GRAND TOTAL __________________

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2023) (DEVIATION OCT

2025)

(a) Definitions. The clause at Federal Acquisition Regulation (FAR) 52.202-1, Definitions, is incorporated by reference.

(b) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(c) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act

(31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the

Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(d) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(e) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal, or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause FAR 52.233-1, Disputes, which is incorporated in this contract by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence. Examples of occurrences include acts of God or the public enemy, acts of the

Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. When an excusable delay occurs, the Contractor shall—

(1) Notify the Contracting Officer in writing as soon as possible;

(2) Remedy the delay as quickly as possible; and

(3) Notify the Contracting Officer when the occurrence is over.

(g) Invoice. The Government will handle invoices according to the Prompt Payment Act (31

U.S.C. 3903) and 5 CFR part 1315. The Contractor shall submit invoices to the address designated in the contract to receive invoices. An invoice must include the information required by 5 CFR part 1315.9(b).

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees, and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark, or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt

Payment Act ( 31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date that appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(4) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the— http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section3903&num=0&edition=prelim

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable;

(D) Contractor point of contact; and

(ii) Provide a copy of the remittance and supporting documentation to the

Contracting Officer.

(5) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the

Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by FAR part 33 if–

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the

Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see FAR part 32).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a termination for cause.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on-

(A) The date on which the designated office receives payment from the

Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures for interest credits prescribed in FAR part 32 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon—

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government’s convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the

Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted…