S02 - 36C10B26Q0690 8-20-2026 Clean.pdf
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- Solicitation number
- 36C10B26Q0690
About this file
This is a Request for Quote (RFQ) solicitation issued by the Department of Veterans Affairs (VA) Technology Acquisition Center for MIM Maestro Department Solution and Software Support Services on a sole source basis.
The VA seeks to renew brand name MIM software licenses and maintenance services for the VA North Texas Healthcare System. The contract includes a 12-month base period with four optional 12-month periods, not to exceed 60 months total. The solicitation covers multiple software products and services: MIM Maestro Department Solution (2 licenses), Contour Protégé AI+ annual subscriptions (2 licenses), MIM Encore perpetual licenses (10 units), SurePlan MRT and Liver Y90 add-ons, MIMneuro, MIM Assistant, and MIMcardiac add-ons. The contractor must provide implementation, configuration, and integration services; proactive software maintenance including patches and upgrades; 24/7 emergency technical support with response times ranging from 60 minutes for critical issues to one business day for low-priority incidents; and detailed field service reports within 72 hours of work completion. The quote due date is August 27, 2026 at 1:00 PM EDT, with an award effective date of August 20, 2026. This is an unrestricted acquisition with an estimated value of $47 million. Award will be made on a firm-fixed-price basis to a responsible offeror whose quote is determined to be fair and reasonable. The acquisition includes extensive compliance requirements related to information security, artificial intelligence governance, accessibility standards, data protection, and federal regulations. Quotes must be submitted on an all-or-none basis via email to designated contracting personnel.
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PAGE 1 OF 67 1. REQUISITION NO.
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE
a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ IFB RFP
15. DELIVER TO CODE 16. ADMINISTERED BY CODE
17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE
TELEPHONE NO. UEI: EFT:
PHONE: FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19. 20. 21. 22. 23. 24.
ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
36C10B26Q0690 08-20-2026
Sean Doyle, Contract Specialist 848-377-5304 08-27-2026
13:00 EDT
36C10B
Department of Veterans Affairs
Technology Acquisition Center
23 Christopher Way
Eatontown NJ 07724
X
513210
$47 Million
N/A
X
See Delivery Schedule
36C10B
Department of Veterans Affairs
Technology Acquisition Center
36C10A
Department of Veterans Affairs
Technology Acquisition Center
Financial Services Center
PO Box 149971
Austin TX 78714-8971
See CONTINUATION Page
Title: MIM Maestro Department Solution and Software Support
Services
This Request for Quote is being issued on a sole source basis pursuant to 10 U.S.C. 3304(a)(1) as implemented by
Revolutionary Federal Acquisition Regulation Overhaul (RFO)
6.103-1(d).
Period of Performance:
12-month base period and four (4), 12-month option periods
Points of Contact:
Contracting Officer: Evan Schlisserman, evan.schlisserman@va.gov
Contract Specialist: Sean Doyle, sean.doyle@va.gov
See CONTINUATION Page
X X
Evan Schlisserman
Contracting Officer
See website at: http://www.fsc.va.gov/einvoice.asp
36C10B26Q0690
Table of Contents
SECTION A
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS
AND COMMERCIAL SERVICES
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 GOVERNING LAW CLAUSE
B.2 SOFTWARE LICENSE, SOFTWARE MAINTENANCE AND SOFTWARE
TECHNICAL SUPPORT
B.3 CONTRACT ADMINISTRATION DATA
B.4 PRICE/COST SCHEDULE
B.5 PRODUCT DESCRIPTION
SECTION C - CONTRACT CLAUSES
C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
C.2 52.203-12 LIMITATIONS ON PAYMENTS TO INFLUENCE CERTAIN FEDERAL
TRANSACTIONS (JUN 2020)
C.3 52.209-6 PROTESTING THE GOVERNMENT INTEREST WHEN
SUBCONTRACTING WITH CONTRACTORS DEBARRED, SUSPENDED, PROPOSED
FOR DEBARMENT, OR VOLUNTARILY EXCLUDED (NOV 2025) (DEVIATION)
C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 39
C.5 VAAR 852.204-71 INFORMATION AND INFORMATION SYSTEMS SECURITY
(FEB 2023)
C.6 VAAR 852.239-76 INFORMATION AND COMMUNICATION TECHNOLOGY
ACCESSIBILITY (FEB 2023)
C.7 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS
SECTION E - SOLICITATION PROVISIONS
E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB
1998)
E.2 52.209-5 CERTIFICATION REGARDING RESPONSIBILITY MATTERS (NOV
2025) (DEVIATION)
E.3 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (NOV 2025)
(DEVIATION)
E.4 52.209-11 REPRESENTATION BY CORPORATIONS REGARDING
DELINQUENT TAQX LIABILITY OR A FELONY CONVICTION UNDER ANY FEDERAL
LAW (NOV 2025) (DEVIATION)
E.5 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)
E.6 52.229-11 TAX ON CERTAIN FOREIGN PROCUREMENTS – NOTICE AND
REPRESENTATION (NOV 2025) (DEVIATION)
E.7 52.233-2 SERVICE OF PROTEST (NOV 2025) (DEVIATION)
E.8 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS
AND CERTIFICATIONS (NOV 2025) (DEVIATION)
E.9 ARTIFICIAL INTELLIGENCE EFFORTS
E.10 BASIS FOR AWARD
E.11 QUOTE SUBMISSION INSTRUCTIONS
SECTION H – CLAUSE
H.1 ARTIFICIAL INTELLIGENCE IN VA CONTRACTS
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 GOVERNING LAW CLAUSE
Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto.
If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order;
those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti- Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C.
§ 3301 et seq.), the Prompt Payment Act (31 U.S.C. § 3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), Source Code Harmonization and Reuse in Information Technology Act “SHARE IT Act” (P.L. 118-187), and FAR clauses 52.212- 4, 52.227-14 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the Government all data first produced under this Contract/Order with unlimited rights as defined by FAR 52.227-14, this includes any custom code developed for the purpose of performing under this contract. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ) in accordance with 28 U.S.C. § 516;
at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by modification (Standard Form 30) and shall only be made by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.
B.2 SOFTWARE LICENSE, SOFTWARE MAINTENANCE AND SOFTWARE
TECHNICAL SUPPORT
(1). Definitions.
a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”
b) Licensor. The term “licensor” shall mean the Contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “Contractor” is the party identified in Block 17a on the SF1449. If the Contractor is a reseller and not the Licensor, the Contractor remains responsible for performance under this Contract/Order.
c) Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.
d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.
e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.
f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements, or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version
5.3 to 5.4). An example of an update is the addition of new hardware.
g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).
(2). Software License.
a) Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement, or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software.
b) The Government may use the software in a networked environment.
c) All limitations of software usage are expressly stated in the Schedule of Supplies/Services and the Performance Work Statement/Product Description.
d) The commercial computer software delivered under this contract may not be used, reproduced, or disclosed by the Government except as provided below or as expressly stated otherwise in this contract. The commercial computer software may be-
i. Used or copied for use with the computer(s) for which it was acquired, including use at any Government installation or agency to which the computer(s) may be transferred;
ii. Used or copied for use with a backup computer if any computer for which it was acquired is inoperative;
iii. Reproduced for safekeeping (archives) or backup purposes;
iv. Modified, adapted, or combined with other computer software;
v. Disclosed to and reproduced for use by support service Contractors or their subcontractors, subject to the same restrictions set forth in this contract; and
vi. Used or copied for use with a replacement computer.
e) Unauthorized Obligations.
i. Except as stated in paragraph (ii), when any supply or service acquired under this contract is subject to any commercial supplier agreement (as defined in 502.101) that includes any language, provision, or clause requiring the Government to pay any future fees, penalties, interest, legal costs or to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation ( 31 U.S.C. 1341), the following shall govern:
1) Any such language, provision, or clause is unenforceable against the Government.
2) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the commercial supplier agreement. If the commercial supplier agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.
3) Any such language, provision, or clause is deemed to be stricken from the commercial supplier agreement.
ii. Paragraph (u)(1) of this clause does not apply to indemnification or any other payment by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.
f) Commercial supplier agreements unenforceable clauses.
i. This agreement is a part of a contract between the commercial supplier and the U.S. Government for the https://www.acquisition.gov/gsam/part-502#GSAM_502_101 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 acquisition of the supply or service that necessitates a license or other similar legal instrument (including all contracts, task orders, and delivery orders under FAR 12).
ii. End user. This agreement shall bind the ordering activity as end user but shall not operate to bind a Government employee or person acting on behalf of the Government in his or her personal capacity.
iii. Law and disputes. This agreement is governed by Federal law. Any language purporting to subject the U.S.
Government to the laws of a U.S. state, U.S. territory, district, or municipality, or a foreign nation, except where Federal law expressly provides for the application of such laws, is hereby deleted.
1) Any language requiring dispute resolution in a specific forum or venue that is different from that prescribed by applicable Federal law is hereby deleted. Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).
2) Any language prescribing a different time period for bringing an action than that prescribed by applicable Federal law in relation to a dispute is hereby deleted.
3) Continued performance. The supplier or licensor shall not unilaterally revoke, terminate or suspend any rights granted to the Government except as allowed by this contract.
If the supplier or licensor believes the ordering activity to be in breach of the agreement, it shall pursue its rights under the Contract Disputes Act or other applicable Federal statute while continuing.
4) Arbitration; equitable or injunctive relief. In the event of a claim or dispute arising under or relating to this agreement, a binding arbitration shall not be used unless specifically authorized by agency guidance, and equitable or injunctive relief, including the award of attorney fees, costs or interest, may be awarded against the U.S. Government only when explicitly provided by statute (e.g., Prompt Payment Act or Equal Access to Justice Act).
iv. Updating terms. After award, the contractor may unilaterally revise commercial supplier agreement terms if they are not material. A material change is defined as:
1) Terms that change Government rights or obligations;
2) Terms that increase Government prices;
3) Terms that decrease overall level of service; or
4) Terms that limit any other Government right addressed elsewhere in this contract.
5) For revisions that will materially change the terms of the contract, the revised commercial supplier agreement must be incorporated into the contract using a bilateral modification.
6) Any agreement license terms or conditions unilaterally revised subsequent to award that are inconsistent with any material term or provision of this contract shall not be enforceable against the Government, and the Government shall not be deemed to have consented to them.
v. No automatic renewals. If any license or service tied to periodic payment is provided under this agreement (e.g., annual software maintenance or annual lease term), such license or service shall not renew automatically upon expiration of its current term without prior express consent by an authorized Government representative.
vi. Indemnification. Any clause of this agreement requiring the commercial supplier or licensor to defend or indemnify the end user is hereby amended to provide that the U.S. Department of Justice has the sole right to represent the United States in any such action, in accordance with 28 U.S.C. 516.
vii. Audits. Any clause of this agreement permitting the commercial supplier or licensor to audit the end user's compliance with this agreement is hereby amended as follows:
1) Discrepancies found in an audit may result in a charge by the commercial supplier or licensor to the ordering activity. Any resulting invoice must comply with the proper invoicing requirements specified in the underlying Government contract or order.
2) This charge, if disputed by the ordering activity, will be resolved in accordance with FAR 52.212-4(d); no payment obligation shall arise on the part of the ordering activity until the http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/gsam/part-552#GSAM_552_212_4 conclusion of the dispute process.
3) Any audit requested by the contractor will be performed at the contractor's expense, without reimbursement by the Government.
(3). Software Maintenance and/or Technical Support.
a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this Contract/Order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received, the Contractor is neither authorized nor permitted to renew any of the previously furnished services.
b) The Contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its commercial customers to cause the software to perform according to its specifications, documentation or demonstrated claims.
c) Any telephone support provided by Contractor shall be at no additional cost.
d) The Contractor shall provide all maintenance services in a timely manner in accordance with the Contractor’s customary practice or as defined in the Performance Work Statement or Product Description. However, prolonged delay (exceeding two business days) in resolving software problems will be noted in the Government’s various past performance records on the Contractor (e.g., www.cpars.gov).
e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.
(4). Disabling Software Code.
The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out, or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the Contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the Contractor to remove the http://www.cpars.gov/ disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.
(5). Manuals and Publications.
Upon Government request, the Contractor shall furnish the most current version of the user manual and publications for all products/services provided under this Contract/Order at no cost.
B.3 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR: TBD
b. GOVERNMENT: Evan Schlisserman Contracting Officer Evan.schlisserman@va.gov
Department of Veterans Affairs Technology Acquisition Center
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award
Management, or
[] 52.232-36, Payment by Third Party
3. INVOICES: Invoices shall be submitted in arrears:
a. Quarterly []
b. Semi-Annually []
c. Other [X] Upon acceptance of deliverable in accordance with
Section B.4, Schedule of Supplies/Services
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
AMENDMENT NO DATE
TBD
6. PURCHASE ORDER NUMBER: TBD
7. ARM APPROVAL: 201647
B.4 PRICE/COST SCHEDULE
Inspection/Acceptance: Destination
F.O.B: N/A
Delivery shall be in accordance with Section B.5, Product Description.
Note: Deliverables with due dates falling on a weekend or holiday shall be submitted the following Government work day after the weekend or holiday.
Deliverables shall be provided via electronic submission to: Contracting Officer’s Representative (COR), and Contracting Officer (CO).
Base Period Period of Performance (PoP): 12 months from date of award
Contract Line Item
Number
(CLIN)
Description Qty Unit Unit Price
Total Price
0001 MIM Maestro Department Solution including support services
Part #: MIM-FSCOCASU-DD
2 EA $ $
0002 Contour ProtégéAI+ (LD) – Annual Subscription including support services
Part #: MIM-PA-DD
2 EA $ $
0003 MIM: Contour ProtégéAI+ Implementation Fee
Part #: MIM-IMP-PA-RO
1 EA $ $
0004 MIM Encore – Perpetual – SAM – including support services
Part #: MIM-EN-CC-SAM
10 EA $ $
0005 SurePlan MRT – Perpetual – SAM – Global including support services
Part #: MIM-SM-CC-SAM
1 EA $ $
0006 SurePlan Liver Y90 – Perpetual – SAM including support services
Part #: MIM-SP-CC-SAM
1 EA $ $
0007 MIMneuro including support services
– Add-on – SAM including support services
1 EA $ $
Part #: MIM-NP-AD-SAM
0008 MIM Assistant – Perpertual including support services
Part #: MIM-SSSTSU-CC
1 EA $ $
0009 MIMcardiac – Add-on – SAM including support services
Part #: MIM-CP-AD-SAM
1 EA $ $
0010 Field Service Reports IAW PD 1.1
Due within 72 hours, or three (3) business days for all maintenance types from work completion
1 LO NSP NSP
0011 Statement of Attestation IAW PD 5.7
Due 3 Days After Contracting Officer (CO) Authorization for use of AI and at minimum annually thereafter.
1 LO NSP NSP
0012 AI System/LLM Development and Operation Documentation Package
IAW PD 5.7.1
Due 15 days after award (ARO) and updated annually thereafter as revisions require, 1 LO NSP NSP
0013 Compliance Monitoring and Reporting Plan IAW PD 5.7.2
Due 30 days ARO
1 LO NSP NSP
0014 Corrective Action Plan IAW PD 5.7.2
Due within five (5) business days after identification of any material deviation from AI Principles
1 LO NSP NSP
0015 AI Model / LLM Change Disclosure
IAW PD 5.7.3
Due 30 days prior to implementation of any material change to AI models
1 LO NSP NSP
Base Period Total $
Option Period One This 12-month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall be 12-months commencing immediately after expiration of the
Base Period.
CLIN Description Qty Unit Unit Price
Total Price
1001 MIM Maestro Department Solution including support services
Part #: MIM-FSCOCASU-DD
2 EA $ $
1002 Contour ProtégéAI+ (LD) – Annual Subscription including support services
Part #: MIM-PA-DD
2 EA $ $
1003 MIM Encore – Perpetual – SAM – including support services
Part #: MIM-EN-CC-SAM
10 EA $ $
1004 SurePlan MRT – Perpetual – SAM – Global including support services
Part #: MIM-SM-CC-SAM
1 EA $ $
1005 SurePlan Liver Y90 – Perpetual – SAM including support services
Part #: MIM-SP-CC-SAM
1 EA $ $
1006 MIMneuro including support services
– Add-on – SAM
Part #: MIM-NP-AD-SAM
1 EA $ $
1007 MIM Assistant – Perpertual including support services
Part #: MIM-SSSTSU-CC
1 EA $ $
1008 MIMcardiac – Add-on – SAM including support services
Part #: MIM-CP-AD-SAM
1 EA $ $
1009 Field Service Reports IAW PD 1.1
Due within 72 hours, or three (3) business days for all maintenance types from work completion
1 LO NSP NSP
1010 Statement of Attestation IAW PD 5.7
Due 3 Days After Contracting Officer (CO) Authorization for use of AI and at minimum annually thereafter.
1 LO NSP NSP
1011 AI System/LLM Development and Operation Documentation Package
IAW PD 5.7.1
1 LO NSP NSP
Due 15 days after award (ARO) and updated annually thereafter as revisions require, 1012 Compliance Monitoring and Reporting Plan IAW PD 5.7.2
Due 30 days ARO
1 LO NSP NSP
1013 Corrective Action Plan IAW PD 5.7.2
Due within five (5) business days after identification of any material deviation from AI Principles
1 LO NSP NSP
1014 AI Model / LLM Change Disclosure
IAW PD 5.7.3
Due 30 days prior to implementation of any material change to AI models
1 LO NSP NSP
Option Period One Total $
Option Period Two This 12-month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall be 12 months commencing immediately after expiration of Option Period One.
CLIN Description Qty Unit Unit Price
Total Price
2001 MIM Maestro Department Solution including support services
Part #: MIM-FSCOCASU-DD
2 EA $ $
2002 Contour ProtégéAI+ (LD) – Annual Subscription including support services
Part #: MIM-PA-DD
2 EA $ $
2003 MIM Encore – Perpetual – SAM – including support services
Part #: MIM-EN-CC-SAM
10 EA $ $
2004 SurePlan MRT – Perpetual – SAM – Global including support services
Part #: MIM-SM-CC-SAM
1 EA $ $
2005 SurePlan Liver Y90 – Perpetual – SAM including support services
Part #: MIM-SP-CC-SAM
1 EA $ $
2006 MIMneuro including support services
– Add-on – SAM
2007 MIM Assistant – Perpertual including support services
Part #: MIM-SSSTSU-CC
1 EA $ $
2008 MIMcardiac – Add-on – SAM including support services
Part #: MIM-CP-AD-SAM
1 EA $ $
2009 Field Service Reports IAW PD 1.1
Due within 72 hours, or three (3) business days for all maintenance types from work completion
1 LO NSP NSP
2010 Statement of Attestation IAW PD 5.7
Due 3 Days After Contracting Officer (CO) Authorization for use of AI and at minimum annually thereafter.
1 LO NSP NSP
2011 AI System/LLM Development and Operation Documentation Package
IAW PD 5.7.1
Due 15 days after award (ARO) and updated annually thereafter as revisions require, 1 LO NSP NSP
2012 Compliance Monitoring and Reporting Plan IAW PD 5.7.2
Due 30 days ARO
1 LO NSP NSP
2013 Corrective Action Plan IAW PD 5.7.2
Due within five (5) business days after identification of any material deviation from AI Principles
1 LO NSP NSP
2014 AI Model / LLM Change Disclosure
IAW PD 5.7.3
Due 30 days prior to implementation of any material change to AI models
1 LO NSP NSP
Option Period Two Total $
Option Period Three This 12-month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall be 12-months commencing immediately after expiration of Option Period Two.
CLIN Description Qty Unit Unit Price
Total Price
3001 MIM Maestro Department Solution including support services
Part #: MIM-FSCOCASU-DD
2 EA $ $
3002 Contour ProtégéAI+ (LD) – Annual Subscription including support services
Part #: MIM-PA-DD
2 EA $ $
3003 MIM Encore – Perpetual – SAM – including support services
Part #: MIM-EN-CC-SAM
10 EA $ $
3004 SurePlan MRT – Perpetual – SAM – Global including support services
Part #: MIM-SM-CC-SAM
1 EA $ $
3005 SurePlan Liver Y90 – Perpetual – SAM including support services
Part #: MIM-SP-CC-SAM
1 EA $ $
3006 MIMneuro including support services
– Add-on – SAM
Part #: MIM-NP-AD-SAM
1 EA $ $
3007 MIM Assistant – Perpertual including support services
Part #: MIM-SSSTSU-CC
1 EA $ $
3008 MIMcardiac – Add-on – SAM including support services
Part #: MIM-CP-AD-SAM
1 EA $ $
3009 Field Service Reports IAW PD 1.1
Due within 72 hours, or three (3) business days for all maintenance types from work completion
1 LO NSP NSP
3010 Statement of Attestation IAW PD 5.7
Due 3 Days After Contracting Officer (CO) Authorization for use of AI and at minimum annually thereafter.
1 LO NSP NSP
3011 AI System/LLM Development and Operation Documentation Package
IAW PD 5.7.1
1 LO NSP NSP
Due 15 days after award (ARO) and updated annually thereafter as revisions require, 3012 Compliance Monitoring and Reporting Plan IAW PD 5.7.2
Due 30 days ARO
1 LO NSP NSP
3013 Corrective Action Plan IAW PD 5.7.2
Due within five (5) business days after identification of any material deviation from AI Principles
1 LO NSP NSP
3014 AI Model / LLM Change Disclosure
IAW PD 5.7.3
Due 30 days prior to implementation of any material change to AI models
1 LO NSP NSP
Option Period Three Total $
Option Period Four This 12-month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall be 12-months commencing immediately after expiration of Option Period Three.
CLIN Description Qty Unit Unit Price
Total Price
4001 MIM Maestro Department Solution including support services
Part #: MIM-FSCOCASU-DD
2 EA $ $
4002 Contour ProtégéAI+ (LD) – Annual Subscription including support services
Part #: MIM-PA-DD
2 EA $ $
4003 MIM Encore – Perpetual – SAM – including support services
Part #: MIM-EN-CC-SAM
10 EA $ $
4004 SurePlan MRT – Perpetual – SAM – Global including support services
Part #: MIM-SM-CC-SAM
1 EA $ $
4005 SurePlan Liver Y90 – Perpetual – SAM including support services
Part #: MIM-SP-CC-SAM
1 EA $ $
4006 MIMneuro including support services
– Add-on – SAM
4007 MIM Assistant – Perpertual including support services
Part #: MIM-SSSTSU-CC
1 EA $ $
4008 MIMcardiac – Add-on – SAM including support services
Part #: MIM-CP-AD-SAM
1 EA $ $
4009 Field Service Reports IAW PD 1.1
Due within 72 hours, or three (3) business days for all maintenance types from work completion
1 LO NSP NSP
4010 Statement of Attestation IAW PD 5.7
Due 3 Days After Contracting Officer (CO) Authorization for use of AI and at minimum annually thereafter.
1 LO NSP NSP
4011 AI System/LLM Development and Operation Documentation Package
IAW PD 5.7.1
Due 15 days after award (ARO) and updated annually thereafter as revisions require, 1 LO NSP NSP
4012 Compliance Monitoring and Reporting Plan IAW PD 5.7.2
Due 30 days ARO
1 LO NSP NSP
4013 Corrective Action Plan IAW PD 5.7.2
Due within five (5) business days after identification of any material deviation from AI Principles
1 LO NSP NSP
4014 AI Model / LLM Change Disclosure
IAW PD 5.7.3
Due 30 days prior to implementation of any material change to AI models
1 LO NSP NSP
Option Period Four Total $
Base Period + Option Periods Total $
B.5 PRODUCT DESCRIPTION
PRODUCT DESCRIPTION (PD)
DEPARTMENT OF VETERANS AFFAIRS
Veterans’ Health Administration Healthcare Technology Management
MIM Software
Date: 7/13/2026
VA-26-00072171
PD Version Number: 1.0
1.0 PRODUCT REQUIREMENTS
The Department of Veterans Health Administration (VHA) North Texas Healthcare System, Healthcare Technology Management (HTM) Office, Biomedical Engineering team have a requirement to renew brand name MIM Software Licenses, and software maintenance. The Contractor shall provide all required software licenses, upgrades, and support services for on-premise software solution including technical support via phone, email, and the MIM Portal web request support, as applicable, The period of performance shall include a 12-month base period with four, 12-month option periods. The overall period of performance shall not exceed 60 months.
1.1 MIM MAESTRO DEPARTMENT SOLUTION SOFTWARE AND ASSOCIATED
SERVICES
The Contractor shall provide software and associated services for the MIM Software program at VA North Texas Healthcare System 4500 S Bldg. 2 & Bldg. 2J Lancaster Rd, Dallas, TX 75216 to include the following:
Part Number Description QTY
BASE YEAR
MIM-EN-CC-SAM MIM Encore Perpetual License 10
MIM-FSCOCASU-DD MIM Maestro Department Solution 2
MIM-PA-DD MIM Contour Protégé AI 2
MIM-SM-CC-SAM Sure Plan MRT ADD-ON 1
MIM-IMP-PA-RO MIM Maestro Implementation Fee 1
MIM-SP-CC-SAM Sure Plan Liver Y90 ADD-ON 1
MIM-NP-AD-SAM MIM Neuro ADD-ON 1
MIM-SSSTSU-CC MIM Assistant ADD-ON 1
MIM-CP-AD-SAM MIM Cardiac ADD-ON 1
OPTION YEARS 1 - 4
MIM-EN-CC-SAM MIM Encore Perpetual License 10
MIM-FSCOCASU-DD MIM Maestro Department Solution 2
MIM-PA-DD MIM Contour Protégé AI 2
MIM-SM-CC-SAM Sure Plan MRT ADD-ON 1
MIM-SP-CC-SAM Sure Plan Liver Y90 ADD-ON 1
MIM-NP-AD-SAM MIM Neuro ADD-ON 1
MIM-SSSTSU-CC MIM Assistant ADD-ON 1
MIM-CP-AD-SAM MIM Cardiac ADD-ON 1
1. Associated Services:
a. Associated implementation, configuration, and integration services required to deploy the Maestro Department Solution with existing MIMS hardware and related systems.
Hours of Work: All on-site work shall be performed during normal working hours, Monday through Friday, 8:00am to 4:00pm, excluding Federal holidays.
Preventative Maintenance:
a. The Contractor shall perform proactive software maintenance, including applying Contractor provided updates, patches, and upgrades to MIM Maestro, MIM Contour ProtégéAI+, MIM Encore, MIM Assistant, MIMneuro, SurePlan, and MIMcardiac to maintain secure and reliable operation.
b. The Contractor shall ensure all required security patches and updates are implemented within the timelines specified by VA security policy and Contractor recommendations.
c. The Contractor shall coordinate any planned maintenance with the COR to minimize disruption to clinical operations.
Emergency Repair Service: The Contractor shall provide 24/7 emergency technical support for software related issues via phone, email, and the MIM Portal, with a response time of no more than two hours for critical issues, and resolution within 24 hours, unless otherwise agreed by the COR.
The Contractor shall take all necessary steps to restore full functionality, including escalation to Contractor engineering resources based on the following priority levels:
- High Priority Incident: (MIM Product is entirely unusable, down, or unavailable) the response time shall be 60 minutes or less;
- Medium Priority Incident: (MIM Product is available, but on a limited or intermittent basis) the response time shall be four (4) hours or less;
- Low Priority Incident: (MIM Product is available; the issue reported is a question about intended functionality or technical specification, request for documentation, training, upgrade, application support, etc.), the response time shall be one (1) business day.
The Contractor shall furnish documentation within 72 hours, or three (3) business days with the following information:
Field Service Reports: Contractor shall furnish a detailed field service report upon completion of work to Healthcare Technology Management (HTM) Staff in the HTM Department. Payment will not be processed until a properly completed service report is received. The service report shall contain, at a minimum, the following information:
1. Type, model, System ID, and serial number (s) of all equipment on which maintenance was performed.
2. Total time spent performing maintenance.
3. Detailed narrative description of the services required.
4. Copies of all test reports.
5. Complete list of parts replaced.
6. Date and time the repair was completed.
7. The service report shall itemize every item in the specification. Each item shall state the "as found" condition or values, the "calibrated to" or "adjusted to" values, the factory design tolerances, and a complete description of all work performed concerning the items. Included will be a list of new parts used and recommended future repairs.
Deliverable:
A. Service reports shall be furnished for all maintenance instances within 72 hours, or three (3) business days from work completion.
2.0 NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL INFORMATION
AND COMMUNICATION TECHNOLOGY (ICT) PROCUREMENTS (SECTION 508)
On January 18, 2017, the Access Board issued a final rule that updated accessibility requirements covered by Section 508 and refreshed guidelines for telecommunications equipment subject to Section 255 of the Communications Act. The final rule went into effect on January 18, 2018. The revisions and updates to the Section 508-based standards and Section 255-based guidelines are intended to ensure that information and communication technology (ICT) covered by the respective statutes is accessible to and usable by individuals with disabilities.
2.1 SECTION 508 – INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)
STANDARDS
The Section 508 standards established by the Access Board are incorporated into, and made part of all VA orders, solicitations and purchase orders developed to procure ICT.
These standards are found in their entirety at: Revised 508 Standards and 255 Guidelines (access-board.gov). A single PDF file version of the Revised Section 508 Standards and 255 Guidelines will be supplied upon request, or can be obtained from the Access Board website. Federal agencies must comply with the Rehabilitation Act of 1973, as amended.
The Contractor shall comply with “508 Chapter 2: Scoping Requirements” for all electronic ICT and content delivered under this contract. Specifically, as appropriate for the technology and its functionality, the Contractor shall comply with the technical standards marked here:
☐ E205 Electronic Content – (Accessibility Standard -WCAG 2.0 Level A and AA Guidelines)
☐ E204 Functional Performance Criteria
☐ E206 Hardware Requirements
☒ E207 Software Requirements
☒ E208 Support Documentation and Services Requirements
2.2 COMPATABILITY WITH ASSISTIVE TECHNOLOGY
The standards do not require installation of specific accessibility-related software or attachment of an assistive technology device. Section 508 requires that ICT be compatible with such software and devices so that ICT can be accessible to and usable by individuals using assistive technology, including but not limited to screen readers, screen magnifiers, and speech recognition software.
https://www.access-board.gov/ict/ https://www.access-board.gov/ict/
2.3 ACCEPTANCE AND ACCEPTANCE TESTING
Deliverables resulting from this solicitation will be accepted based in part on satisfaction of the Section 508 Chapter 2: Scoping Requirements standards identified above.
The Government reserves the right to test for Section 508 Compliance before delivery.
The Contractor shall be able to demonstrate Section 508 Compliance upon delivery.
3.0 INFORMATION TECHNOLOGY USING SUSTAINABLE PRODUCTS
The Contractor shall comply with Sections 524 and Sections 525 of the Energy Independence and Security Act of 2007; Section 104 of the Energy Policy Act of 2005;
Executive Order 14148, “Initial Rescissions of Harmful Executive Orders and Actions,” dated January 20, 2025; Executive Order 13221, “Energy-Efficient Standby Power Devices,” dated August 2, 2001; and the Revolutionary Federal Acquisition Regulation (FAR) Overhaul (RFO) to provide ENERGY STAR® certified and Federal Energy Management Program (FEMP) Designated Low Standby Power information technology products, see https://www.energy.gov/femp/search-energy-efficient-products. See http://www.energystar.gov for complete product specifications and updated lists of Energy Star certified products. FEMP low standby power product listing can be found at https://www.energy.gov/femp/low-standby-power-product-list.
The Contractor shall provide products that meet the definition of sustainable products if the products are delivered to the Government; furnished by the Contractor for use by the Government, incorporated into the construction of a public building or public work, or acquired by the Contractor for use in performing services under a Government contract where the cost of the products is a direct cost to a Government contract (versus costs which are normally applied to a contractor's general and administrative expenses or indirect costs).
Specifically, the Contractor shall provide sustainable products under this contract in accordance with RFO 52.223-23 (NOV 2025). The applicable products with their associated certification and/or designation required (e.g. Energy Star, FEMP Low Standby Power) are identified within the product requirements specifications in this PD.
The Contractor shall self-certify that its proposed products meet the certification(s) and/or designation(s) specified.
4.0 SHIPMENT OF HARDWARE OR EQUIPMENT
Inspection: 4500 S Lancaster Road, Dallas, TX 75216 Acceptance: Through Email - Biomed Shop – Room BB-220 Free on Board (FOB): Destination
Ship To and Mark For:
Primary Alternate Name: Saul Ramirez Name: Daniel Clarke
Address: 4500 S Lancaster Road, Dallas, TX 75216
Address: 4500 S Lancaster Road, Dallas, TX 75216
Voice: 214-857-3060 Voice: 469-927-3485 https://www.energy.gov/femp/search-energy-efficient-products http://www.energystar.gov/ https://www.energy.gov/femp/low-standby-power-product-list
Primary Alternate
Email: saul.ramirez@va.gov Email: Daniel.clarke1@va.gov
4.1 SPECIAL SHIPPING INSTRUCTIONS
Prior to shipping, Contractor shall notify Site POCs, by phone followed by email, of all incoming deliveries including line-by-line details for review of requirements. The Contractor shall not make any changes to the delivery schedule at the request of Site
POC.
Contractors shall coordinate deliveries with Site POCs before shipment of hardware to ensure sites have adequate storage space.
All shipments, either single or multiple container deliveries, shall bear the VA IFCAP Purchase Order number (if applicable) on external shipping labels and associated manifests or packing lists. In the case of multiple container deliveries, a statement readable near the VA Integrated Funds Distribution, Control Point Activity, Accounting and Procurement (IFCAP) Purchase Order (PO) or Contract number shall indicate total number of containers for the complete shipment (e.g. “Package 1 of 2”), clearly readable on manifests and external shipping labels.
Packing Slips/Labels and Lists shall also include the following:
IFCAP PO # or Contract No.: ____________ (e.g., 166-E11234 (the IFCAP PO number is located in block #20 of the Standard Form, SF 1449)) Project Description: (e.g. Tier I Lifecycle Refresh)
Total number of Containers: Package ___ of ___. (e.g., Package 1 of 3)
5.0 GENERAL REQUIREMENTS
5.1 VA TECHNICAL REFERENCE MODEL
The Contractor shall comply with the VA OIT Technical Reference Model (VA TRM).
Compliance with the VA TRM is achieved by using only technologies and standards that are listed as approved for use in the VA TRM. The Contractor shall provide all necessary information requested by VA to ensure TRM approval is obtained prior to use on VA’s network.
5.2 ZERO TRUST – VA CRITICAL SECURITY CONTROLS
VA has established minimum mandatory security requirements and requires that any network connected software system or service must meet the VA Critical Security Controls as outlined in the VA Memorandum, “VA Security Controls”, https://www.voa.va.gov/DocumentView.aspx?DocumentID=5010. VA Critical Security Controls identify the minimum mandatory requirements that must be implemented across all VA enterprise infrastructure, cloud computing environments, information systems, networks, and specialized devices (medical devices/systems, special-purpose systems, and research scientific computing devices) that process, store, and/or transmit VA data. Effective July 1, 2025, the Contractor shall implement these VA Critical https://www.voa.va.gov/DocumentView.aspx?DocumentID=5010
Security Controls, within any network connected software system or service prior to being authorized for use in the VA. This functional requirement is not negotiable, and Plan of Action & Milestones (POAM) will not be accepted in the event these controls cannot be implemented for new systems. Critical Security Controls are intended to increase VA’s security posture and provide security and privacy risk visibility into the VA network and is not a new requirement. The Contractor’s failure to maintain these VA Critical Controls after implementation will result in VA discontinuing the use of the system.
5.3 SOCIAL SECURITY NUMBER (SSN) REDUCTION
The Contractor solution shall support the Social Security Number (SSN) Fraud Prevention Act (FPA) of 2017 which prohibits the inclusion of SSNs on any document sent by mail. The Contractor support shall also be performed in accordance with Section 240 of the Consolidated Appropriations Act (CAA) 2018, enacted March 23, 2018, which mandates VA to discontinue using SSNs to identify individuals in all VA information systems as the Primary Identifier. The Contractor shall ensure that any new IT solution discontinues the use of SSN as the Primary Identifier to replace the SSN with the Integrated Control Number (ICN) in all VA information systems for all individuals. The Contractor shall ensure that all Contractor delivered applications and systems integrate with the VA Master Person Index (MPI) for identity traits to include the use of the ICN as the Primary Identifier. The Contractor solution may only use a Social Security Number to identify an individual in an information system if and only if the use of such number is required to obtain information VA requires from an information system that is not under the jurisdiction of VA.
5.4 INTERNET PROTOCOL VERSION 6 (IPV6)
The Contractor solution shall support IPv6-Only based upon the memo issued by the Office of Management and Budget (OMB) on November 19, 2020 (https://www.whitehouse.gov/wp-content/uploads/2020/11/M-21-07.pdf). Which defines IPv6-only as the state of an operational system or service when IPv4 protocol functions (addressing, packet forwarding) are not in use. The NIST USGv6 profile defines technical requirements for a product to be capable of operating in IPv6-Only environments. IPv6-Only technology, in accordance with the USGv6 Program (https://www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1), NIST Special Publication (SP) 500-267B Revision 1 “USGv6 Profile” (https://doi.org/10.6028/NIST.SP.500-267Br1), and NIST SP 800-119 “Guidelines for the Secure Deployment of IPv6” (https://doi.org/10.6028/NIST.SP.800-119), compliance shall be included in all IT infrastructures, application designs, application development, operational systems and sub-systems, and their integration. In addition to the above requirements, all devices, applications, and systems shall support all applicable functionality on native IPv6-Only as well as dual stack (IPv6 / IPv4) connectivity without additional memory or other resources being provided by the Government, so that they can function in a mixed environment. All public/external facing servers and services (e.g., web, email, DNS, ISP services, etc.) shall support native IPv6-Only and dual stack https://www.whitehouse.gov/wp-content/uploads/2020/11/M-21-07.pdf https://www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1 https://doi.org/10.6028/NIST.SP.500-267Br1 https://doi.org/10.6028/NIST.SP.800-119
(IPv6 / IPv4) users and all internal infrastructure and applications shall support using native IPv6-Only and dual stack (IPv6 / IPv4) for all functionality and operations.
5.5 SOFTWARE AND LICENSING REQUIREMENTS
The Contractor shall be responsible for the provision of all software licenses and any associated licensing maintenance required for any development, delivery, integration, operation, and/or maintenance associated with its proposed application(s), software products, software solution, and/or system including, but not limited to, any and all application(s), software and/or software products that comprise, are a part of, or integrate with the Contractor’s proposed application(s), software products, software solution, and/or system for the life of any resulting contract.
5.6 TRUSTED INTERNET CONNECTION (TIC)
The Contractor solution shall meet the requirements outlined in Office of Management and Budget Memorandum M-19-26, “Update to the Trusted Internet Connections (TIC) Initiative“ (https://www.whitehouse.gov/wp-content/uploads/2019/09/M-19-26.pdf), VA Directive 6513 “Secure External Connections”, and shall comply with the TIC 3.0 Core Guidance Documents, including all Volumes and TIC Use Cases, found at the Cybersecurity & Infrastructure Security Agency (CISA) (https://www.cisa.gov/publication/tic-30-core-guidance-documents.)
5.7 GENERATIVE ARTIFICAL INTELLIGENCE REQUIREMENTS
If Artificial Intelligence (AI) is part of the Contractor system/solution, the Contractor shall be in compliance with E.O. 13960 and 14319, OMB Memorandums M-25-21, M-25-22, and M-26-04, and VA Directive and Handbook 6500 to support VA in trustworthy, secure, responsible, accountable, Truth…
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