S-10000-00009378 (5845) ATTACHMENT D.docx

DOCX document 34 KB Posted

Attached to
DIGITAL FAX
Solicitation number
S-10000-00009378
Issued by
Multnomah County, Oregon

About this file

This document is a REFERENCE CHECK FORM associated with RFP [###-####-##] - [RFP title] for the State of Oregon, Department of Human Services. The procurement is for a DIGITAL FAX solution, with an initial contract term of 2 years and options to renew up to 10 years. The jurisdictions involved are Marion County and the City of Salem.

The reference check form requests information about the offeror's services, customer service, problem resolution methods, timeline management, and cost performance. Specific questions cover the type of services provided, the offeror's customer service, satisfaction with the business relationship, Offeror's problem resolution methods, likelihood of using the Offeror's services again, and assessments of the most and least satisfactory aspects of the Offeror's services.

View the file

Other files

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

RFP [###-####-##] – [RFP title]

ATTACHMENT F - REFERENCE CHECK FORM

OregonBuys Bid # S-10000-00009378- Digital Fax Att D

ATTACHMENT D - REFERENCE CHECK FORM

Offeror Name:__________________________________________
Reference Entity:__________________________________________
Reference Contact Name:__________________________________________
Contact Telephone Number:__________________________________________
Contact Email Address:__________________________________________

Please respond to the following questions:

1. For what type of services did you engage Offeror?

Describe the services listed in response to question 1.

Describe Offeror’s customer service.

Describe your satisfaction with the business relationship with Offeror.

Describe Offeror’s methods for problem resolution.

How likely would you be to use Offeror’s services again?

With which aspect(s) of Offeror’s services are you the most satisfied?

With which aspect(s) of Offeror’s services are you the least satisfied?

How well did Offeror stay within the proposed timeline?

How did the final project cost compare to the initial proposed cost?

Version 1.0 - November 19, 2014Page 1 of 2
DAS Procurement Services, Version 1.0 August 16, 2021Page 1 of 2

File details come from the government source that posted it. Updated .