Attachment_A_-__RRB16Q0029_-_Past_Performance_Questionnaire.docx
DOCX document 28 KB Posted
- Attached to
- CCTV upgrade services
- Solicitation number
- RRB16Q0029
- Issued by
-
Railroad Retirement Board
About this file
RRB16Q0025 - Attachment A - Past Performance References Questionnaire
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
ATTACHMENT A - RRB16Q0029 – CCTV UPGRADE SERVICES
PAST PERFORMANCE QUESTIONNAIRE
CCTV UPGRADE SERVICES
Offeror:
| Reference Organization: | __Railroad Retirement Board__ | ||
| Name of Contact: | ___________ | ||
| Date: | ___________ |
Please mark an “x” next to the applicable response below.
1. Direct applicability of the referenced project:
The United States Railroad Retirement Board (RRB) is considering this contractor to provide CCTV Upgrade Services (Parts and installation). Did this contractor perform this specific type of services for your organization?
| A. Positively yes, the referenced project was virtually identical to what we are pursuing | ___ | ||
| B. Basically yes; the referenced project was generally similar to what we are pursuing | ___ | ||
| C. The referenced project was only slightly related to what we are pursuing | ___ | ||
| D. The project was fundamentally different than what we are pursuing | ___ |
Comments:
| 2. | Overall customer satisfaction: | ||||
| How satisfied overall were you and others with the service provided? | |||||
| A. Very satisfied with every aspect of the service | ___ | ||||
| B. Relatively satisfied | ___ | ||||
| C. Neither satisfied nor dissatisfied | ___ | ||||
| D. Dissatisfied | ___ |
Comments:
Which of the following statement is most true considering all aspects of the project?
A. There were no contractor-caused problems of any kind ___ B. Contractor-caused problems encountered were minor in nature and were remediated in a timely fashion ___ C. Contractor-caused problems were significant but the contractor was willing to adequately remediate the problems ___ D. Contractor-caused problems were significant and the contractor was unwilling to adequately remediate the problems ___
Comments:
Taking the entire project into account, would you use this contractor again?
| A. Yes, definitely | ___ | ||
| B. Yes, but with certain reservations | ___ | ||
| C. Maybe/maybe not | ___ | ||
| D. Never | ___ |
Comments:
3. Quality of service:
What was the quality of the work performed?
| A. Of the highest quality that could be expected | ___ | ||
| B. Exceeded minimum requirements | ___ | ||
| C. Met minimum requirements | ___ | ||
| D. Below minimum requirements | ___ |
Comments:
To what extend did the contractor display initiative in meeting requirements?
| A. The contractor displayed considerable initiative | ___ | |
| B. The contractor displayed some initiative | ___ | |
| C. The contractor displayed little initiative | ___ | |
| D. The contractor displayed no initiative | ___ |
Comments:
4. Reliability and timeliness of performance:
Was the contractor reliable and timely in their performance of your work?
| A. Yes, in every situation | ___ | |
| B. Yes, in most situations | ___ | |
| C. To a minimum acceptable level | ___ | |
| E. At an unacceptable level | ___ |
Comments:
File details come from the government source that posted it. Updated .