rfsq_13061.pdf
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- Solicitation number
- BPM013061
- Issued by
- California
About this file
This Request for Statement of Qualifications (RFSQ 13061) is issued by the County of San Diego, Department of Behavioral Health Services, seeking qualified organizations to provide Forensic Assertive Community Treatment Full-Service Partnership (FACT/FSP II) and Intensive Case Management (ICM/FSP I) services to justice-involved adults with serious mental illness. The County will award one primary contract with the option to place remaining qualified offerors on a ranked list for potential additional contract awards if service needs arise within one year. The initial contract term is eight months with four one-year renewal options, with an anticipated start date of November 1, 2026. A pre-SOQ conference is scheduled for July 22, 2026, at 10:00 a.m. via Microsoft Teams, with questions due by July 29, 2026, at 5:00 p.m. and completed SOQs due by August 26, 2026, at 3:00 p.m. Responses must not exceed thirty pages, excluding financial statements and supporting documents. The services encompass recovery-oriented, field-based treatment for adults 18 years and older experiencing serious mental illness with significant functional impairments, serving as both FACT-level (LOCUS Level 4) and ICM-level (LOCUS Level 3) participants countywide with a minimum combined caseload of 275 clients, including at least 75 ICM clients and no more than 200 FACT clients.
Pricing will not be evaluated during this qualifications-based selection process; the County will negotiate fair and reasonable fees with the highest-ranked firm(s) following evaluation. Offerors must demonstrate compliance with Medi-Cal Fixed Rate Contracts, California Advancing and Innovating Medi-Cal (CalAIM) standards, and Behavioral Health Transformation initiatives, including acceptance of the Statement of Work and all mandatory minimum requirements. The program must incorporate evidence-based practices for justice-involved populations, reduce incarceration and homelessness, demonstrate FACT model fidelity through appropriate staffing, provide short-term or transitional housing services, implement housing interventions consistent with Housing First principles, and meet Organizational Provider Operations Handbook (OPOH) timely access standards. Funding is derived from Medi-Cal and Behavioral Health Services Act (BHSA) sources, with services bundled under Medi-Cal's rate structure as outlined by the California Department of Health Care Services. Mandatory evaluation criteria include organizational capability with relevant experience operating FSP programs for justice-involved adults, organizational stability demonstrated through financial viability and compliance history, acceptance of County terms and insurance requirements, and submission of a Cultural & Linguistic Diversity Plan and Small-Local Business Utilization Plan demonstrating 3% participation or good faith effort to meet this goal.
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REQUEST FOR STATEMENT OF QUALIFICATIONS (RFSQ) 13061
DEPARTMENT OF BEHAVIORAL HEALTH SERVICES
FORENSIC ASSERTIVE COMMUNITY TREATMENT FULL-SERVICE PARTNERSHIP (FACT/FSP II) AND
INTENSIVE CASE MANAGEMENT (ICM/FSP I)
July 15, 2026
A. KEY INFORMATION
1. The County of San Diego is seeking Statements of Qualifications (SOQ) from firms interested in providing Forensic
Assertive Community Treatment Full-Service Partnership (FACT/FSP II) and Intensive Case Management (ICM/FSP I) (“Offerors”).
1.1. Offerors found to be qualified as a result of this RFSQ will be eligible for award of one (1) contract for Forensic
Assertive Community Treatment Full-Service Partnership (FACT/FSP II) and Intensive Case Management (ICM/FSP I). The remaining qualified Offerors will be placed on a list, based on ranking, for the duration of one (1) year. If the County determines it has a need for additional services during the timeframe, it will award additional contract(s) to the next Offerors on the list. The contract term of resulting contract is anticipated to be an initial (base) period of eight (8) months with four (4) one-year options, with an estimated start date of November 1, 2026.
2. The County has posted this solicitation on its official BuyNet website at https://sdbuynet.sandiegocounty.gov/. In order to see all information related to this RFSQ, to submit Questions, and to receive notifications of updates, Offerors must select “Participate in RFx” for this solicitation in BuyNet.
3. The Contracting Officer for this solicitation is Charmaine Portacio, Procurement Contracting Officer (Charmaine.Portacio@sdcounty.ca.gov)
4. Schedule: This timeline is subject to change at any time, at the County’s sole discretion. The County will issue an addendum for changes to the Pre-SOQ Conference date, Questions due date, or SOQ due date.
Event Description Date and Time (San Diego Time) Pre-SOQ Conference July 22, 2026 at 10:00 a.m.
Questions due July 29,2026 prior to 5:00 p.m.
SOQ’s due August 26, 2026 prior to 3:00 p.m.
5. Pre-SOQ Conference. The County will hold a pre-SOQ conference by Video/Teleconference using the Microsoft Teams platform on the Date and Time listed in the Schedule. To participate, join the virtual conference at:
https://events.gcc.teams.microsoft.com/event/c822b6d1-b56b-4101-bd22-0c7d182104ab@4563af13-c029-41b3-b74c-965e8eec8f96
The County will provide an overview of the RFSQ process and may provide a program/technical overview and other information. Attendance at the pre-SOQ conference is encouraged but not mandatory.
6. Questions:
6.1. Offerors should submit all Questions, including requests for clarification related to definition or interpretation of this RFSQ, in writing by the Date and Time specified in the Schedule. Questions should be submitted via BuyNet, by sending a message to the Contracting Officer through the “Discussions” functionality.
6.2. Non-Offerors should direct inquiries regarding this solicitation to the Contracting Officer
7. Diligence Material: Reserved.
MAGGIE RAMSBERGER
INTERIM DIRECTOR
DEPARTMENT OF PURCHASING AND CONTRACTING
5560 OVERLAND AVENUE, SUITE 270, SAN DIEGO, CALIFORNIA 92123-1204
Phone (858) 505-6367 Fax (858) 715-6452
BRENDA MILLER
ASSISTANT DIRECTOR
https://sdbuynet.sandiegocounty.gov/ mailto:Charmaine.Portacio@sdcounty.ca.gov https://events.gcc.teams.microsoft.com/event/c822b6d1-b56b-4101-bd22-0c7d182104ab@4563af13-c029-41b3-b74c-965e8eec8f96 https://events.gcc.teams.microsoft.com/event/c822b6d1-b56b-4101-bd22-0c7d182104ab@4563af13-c029-41b3-b74c-965e8eec8f96
COUNTY OF SAN DIEGO – REQUEST FOR STATEMENT OF QUALIFICATIONS (RFSQ 13061)
FORENSIC ASSERTIVE COMMUNITY TREATMENT FULL-SERVICE PARTNERSHIP (FACT/FSP II) AND
INTENSIVE CASE MANAGEMENT (ICM/FSP I)
8. Table of Contents:
A. Key Information B. RFSQ Instructions and Rules C. Evaluation Criteria D. Submittal Items E. Required Forms F. Statement of Work G. Payment Schedule H. Draft Agreement
B. RFSQ INSTRUCTIONS AND RULES
1. INSTRUCTIONS FOR SUBMITTING A SOQ
1.1. It is the Offeror’s responsibility to submit a SOQ based on the most current RFSQ, addenda thereto, responses to Questions, any other information posted on BuyNet; any diligence material made available by the County.
Offerors are advised to regularly check BuyNet for information. The County has no obligation to contact Offerors directly with any such RFSQ-related information.
1.1.1. In order to see all information related to this RFSQ, to submit Questions, and to receive notifications of updates, Offerors must select “Participate in RFx” for this solicitation in BuyNet.
1.2. Forms required to be submitted with Offerors response to this RFSQ are included in this RFSQ or posted on the County’s web site at https://www.sandiegocounty.gov/content/sdc/purchasing/purchasing-forms.html.
1.2.1. Posted forms may be updated from time to time. Unless otherwise specified, offerors may submit the version of a form in place as of the date of the posting of this RFSQ or any later version.
1.3. Offerors are advised to allow for sufficient time to obtain all necessary documents and forms, resolve any technical difficulties obtaining or completing documents or forms, and, if necessary, obtain documents and forms by an alternate method. If you are unable to download documents or forms, you may request a hard copy or technical assistance from Purchasing and Contracting’s front desk or contact clerical support at (858) 505- 6367.
1.4. Offeror must submit a complete original SOQ in accordance with the format provided in this solicitation to the County of San Diego, Department of Purchasing and Contracting, through electronic upload to BuyNet before the Date and Time listed in Schedule.
1.4.1. If Offeror is unable to submit via BuyNet for any reason, Offeror may submit by providing the Purchasing and Contracting front desk with either (i) electronic files on CD/DVD or, (ii) a printed SOQ.
Offeror must prominently mark such submissions with the RFSQ number on the outside of the packaging. Please use this method only if unable to submit through BuyNet.
1.4.2. When submitting via BuyNet, Offerors are advised to allow for sufficient time to submit by an alternate method in the event of technical difficulties.
1.4.3. For SOQs submitted electronically through BuyNet, the time on the BuyNet server shall be considered the official time for the purpose of determining timely submittal.
1.4.4. For SOQs submitted at the Purchasing and Contracting front desk, the time stamp at the front desk shall be considered the official time for the purpose of determining timely submittal.
1.4.5. In the event of multiple submittals of an original SOQ by an Offeror, the County will only consider the most recent submittal submitted before the due date and time. The County will not review or consider previous submittals, whether submitted at the front desk or through BuyNet. Offerors are strongly encouraged to submit only one original SOQ and to withdraw or replace any previous submittals in the event they update their SOQ. SOQs may be found non-conforming if the County is unable to determine which SOQ is the most recent, timely submittal.
1.5. A SOQ that is untimely or otherwise not submitted in conformance with 1.4 above will not be considered for award unless: it is received before award is made; the County determines that it is in its best interest to accept the SOQ; and
1.5.1. It is determined by the County that the late receipt was due solely to mishandling by the County, or
1.5.2. No timely and conforming SOQ was submitted.
1.6. SOQs may not be modified after the due date, except for modifications resulting from the Contracting Officer’s request for a revised SOQ, Best and Final Offer (BAFO), or an addendum to the SOQ.
https://www.sandiegocounty.gov/content/sdc/purchasing/purchasing-forms.html
1.7. SOQs may be withdrawn by written notice signed by a duly authorized representative of Offeror if received prior to Notice of Intent to Award. After Notice of Intent to Award, all SOQs constitute firm offers, subject to negotiation, that will remain open and cannot be revoked, withdrawn, or modified for a period of six (6) months.
1.7.1. All SOQs become the property of the County upon submission. An Offeror may request the return of its SOQ upon withdrawal, which return the County may grant or deny in its sole discretion.
1.8. By submitting a SOQ, Offeror agrees to these RFSQ Instructions and Rules and all other terms of this RFSQ.
2. QUESTIONS
2.1. Offerors shall direct requests for explanation regarding the RFSQ or related documents to the Contracting
Officer in writing as a question (“Question”). Submit Questions by sending a message to the Contracting Officer through the “Discussions” functionality in BuyNet.
2.2. The County may choose not to respond to Questions received after the date and time stated Schedule. Offeror is responsible for ensuring that Questions are received by the County.
3. SOQ FORMAT
3.1. Submit electronic SOQs as files in .pdf format, except where specified otherwise. For pages other than signature pages, converted and searchable formats are preferred.
3.2. SOQs shall be formatted to print on 8-1/2” x 11” page size, with no less than ½” margins and eleven (11) point font and to be suitable for black and white reproduction with no loss of information.
3.3. All SOQs shall be signed with a handwritten signature by an authorized officer or employee of the Offeror.
3.3.1. Electronic or digital signatures will not be accepted.
3.3.2. Pages requiring signatures must be scanned from an original handwritten signature. If Offerors are unable to submit a .pdf with scanned signatures, Offerors may optionally submit clear pictures of signature pages containing original handwritten signatures.
4. SOQ ORGANIZATION
4.1. Your SOQ must be organized in accordance with the Submittal Items in this RFSQ.
4.1.1. Content shall be organized to correspond to the applicable exhibit and question or item within each exhibit.
4.1.2. Offerors shall separate each exhibit into one or more files, clearly named as to the exhibit and order.
4.1.3. Pages shall be consecutively numbered within each exhibit at the bottom or top margin of each page.
4.2. Confidential/Proprietary information:
4.2.1. The County is a public agency subject to the California Public Records Act, Government Code § 7920.000, et seq. Some or all of the documents submitted in response to this RFSQ may be subject to disclosure, and the County intends to publish any resulting contracts to its public website.
4.2.2. It is Offeror's responsibility to identify and separate into a "CONFIDENTIAL/PROPRIETARY” exhibit and to provide a signed Nondisclosure Indemnification Agreement for:
4.2.2.1. all confidential information that should be protected from disclosure, including PI (Personal Information), PII (Personally Identifiable Information), or PHI (Protected Health Information), and
4.2.2.2. any proprietary or other information Offeror determines is exempt from disclosure under the California Public Records Act and wishes to protect from disclosure.
4.2.3. The “CONFIDENTIAL/PROPRIETARY” exhibit must be clearly labeled with all pages marked as
“CONFIDENTIAL/PROPRIETARY”
4.2.4. Refence material in the “CONFIDENTIAL/PROPRIETARY” exhibit where it is needed to respond to a Submittal Item (for example “See response 1 contained within the “CONFIDENTIAL/PROPRIETARY” exhibit” for staff Social Security numbers”).
4.2.5. If the County determines that a submission improperly designates information as confidential or proprietary, the County may, at its sole discretion: (i) deem the information releasable; (ii) declare the submission non-conforming/non-responsive; (iii) remove such information, or (iv) take any other appropriate action. (Note: pricing and terms and conditions are generally not considered confidential under the California Public Records Act).
5. SOQ EVALUATION
5.1. Evaluations shall be based on the criteria contained in the Evaluation Criteria and Submittal Items to determine the SOQs(s) that provide the best value to the County.
5.2. The County shall have the discretion, but not the obligation, to construe any submission as non-conforming and ineligible for consideration if it does not conform to the requirements of this Request for SOQs. The County shall also have the discretion to waive any irregularities or deviations from the requirements of this Request for SOQs in any submission.
5.3. Reserved.
5.4. Reserved.
5.5. During evaluation, County may appropriately consider the sustainability and social, human health, environmental, and economic impact of Offeror’s proposed products and approach to providing goods and services, in accordance with Board Policy B-67. Therefore, Offerors are encouraged to include relevant information in their SOQs.
5.6. During evaluation, the County may appropriately evaluate the cultural competency of Offeror and Offeror’s proposed approach to providing goods and services. Therefore, Offerors are encouraged to include relevant information in their SOQs.
5.7. Reserved.
5.8. In evaluating an Offeror’s ability to satisfy the requirements of this RFSQ and any resulting contract, the County may also consider any parent, subsidiary, or related legal entity of Offeror, including, without limitation, a legal entity that Offeror acquired or merged with or will use as a guarantor in providing services to the County.
5.9. Reserved.
6. EVALUATION AND SELECTION PROCESS
6.1. SOQs received, including any additions, revisions, and clarifications, will be evaluated by a Qualifications
Evaluation Committee (QEC) appointed by a Source Selection Authority(s) (SSA). The County may evaluate information known to the County, in addition to the information provided in response to the RFSQ.
6.2. The County reserves the right to request clarification and/or additional information (“Clarification”) from Offerors. The Contracting Officer will determine the appropriate means of requesting and obtaining Clarification, which may include telephonic communication, email, letter, presentation, oral interview, or an addendum or revision to the SOQ. The County may invite Offerors to make presentations to, or participate in interviews with, the County at a date, time, and location determined by the County. Notwithstanding the foregoing, the County is not obligated to seek Clarification, therefore Offerors are advised to submit complete and accurate information in their SOQs.
6.3. At any point in the evaluation process, the County may determine that a SOQ is unacceptable in any area or that a SOQ is no longer in the competitive range, and no longer consider it for award. In such cases, the Contracting Officer will attempt to notify the Offeror.
6.4. At any point in the evaluation process, the County may hold discussions with one or more Offerors in the competitive range. Discussions may include requests for revised SOQs, Best and Final Offers (BAFOs), or addenda to the SOQ that may contain additional selection factors.
6.5. The QEC may recommend The QEC may recommend to the SSA that award be made to one or more Offerors.
After receipt and approval of the SSA’s decision, the Contracting Officer will post a Notice of Intent to Award
(NOI).
6.6. Upon posting of the NOI, the County will enter into contract finalization negotiations with the selected Offeror(s) and, upon successful completion, award a contract(s).
6.7. The County may rescind or modify the NOI at any time due to unsuccessful negotiations or if the County otherwise determines that it is in its best interest to do so.
6.8. The actual timing and sequence of events resulting from this RFSQ shall ultimately be determined by the County, in its sole discretion. The County may, at any time cancel this RFSQ, reject all SOQs, restart evaluations, modify or replace the membership of the SSC, or correct any deficiencies in the procurement process or evaluation.
6.9. Reserved.
7. DEBRIEF AND REVIEW OF CONTRACT FILES
7.1. After an Offeror has been notified by the Contracting Officer that that Offeror’s SOQ is no longer being considered for award, the Offeror may request a debriefing from the Contracting Officer. For debriefings held prior to contract execution, the Offeror will be limited to a review of the information pertaining to the County’s evaluation of their own SOQ, in accordance with Section 9.4 of these RFSQ Instructions and Rules. After contract execution, debriefings may include review of other SOQs, the Source Selection Committee Report, and other releasable documents.
8. PROTEST PROCEDURE
8.1. Board Policy A-97 sets forth the procedures for the filing and resolution of protests related to this RFSQ. Board
Policy A-97 is available from the Clerk of the Board, 1600 Pacific Highway, San Diego, CA 92101, or on the County’s website at https://www.sandiegocounty.gov/content/sdc/cob/ocd.html .
8.2. All protests must be filed in accordance with Board Policy A-97, which requires, among other things, that a protest must be filed timely, be submitted in writing to the Contracting Officer identified in the solicitation package, and be based on a protestable action and established grounds for protest.
9. COUNTY COMMITMENT
9.1. This RFSQ does not commit the County to award a contract, nor does it commit the County to pay any of
Offeror’s costs incurred in the preparation or submission of the SOQ. Further, no reimbursable cost may be incurred in anticipation of a contract award.
9.2. Neither Offeror nor any of its representatives shall have any claims whatsoever against the County or any of its respective officials, agents, or employees arising out of or relating to this RFSQ or these procedures (other than those arising under a definitive contract with Offeror in accordance with the terms thereof).
9.3. The County reserves the right to separately procure the same or similar goods or services.
9.4. The County may withhold all information regarding this procurement until after negotiations are complete, including, but not limited to: the number of SOQs received; the identity of Offeror(s); the content of SOQs; the County’s evaluation and results thereof; and, the identity of the members of the SSC. Information releasable after the conclusion of negotiations is subject to the disclosure requirements and withholding exemptions of the California Public Records Act.
9.5. Pursuant to County Charter §§ 703.10 and 916, award of a contract resulting from this RFSQ may be subject to the County’s requirement to determine that the services can be provided more economically and efficiently by an independent contractor than by persons employed in the Classified Service.
https://www.sandiegocounty.gov/content/sdc/cob/ocd.html
9.6. In the event that an Offeror is involved in a merger, acquisition, or other change in control, the County reserves the right to award a contract to a resulting entity.
10. DILIGENCE AND DUTY TO INQUIRE
10.1. Should an Offeror find discrepancies in or omissions from, or be in doubt as to the meaning of, the RFSQ or related documents, Offeror shall have a duty to submit a Question to the County.
10.2. Offerors are expected to perform reasonable due diligence with regard to this RFSQ and the work required, including, but not limited to, information that is publicly or otherwise reasonably available and, if applicable, information that can be obtained during a site visit (including verification of measurements, conditions, and other attributes). Neither the selected Offeror(s), nor any Offerors, shall be entitled to any price adjustment or other relief based upon information that was discovered or should have been discovered through due diligence.
10.3. The County makes no representation or warranty, express or implied, as to the accuracy or completeness of any diligence material or other information provided by the County or any of its agents, representatives, contractors or consultants. Such information may reflect good faith assumptions, estimates, or projections, which may or may not prove to be correct.
10.4. Offeror should not rely upon oral statements made or explanations given by the County, including any oral responses to Questions or other inquiries. No prior, current, or post award communication(s) with any officer, agent, or employee of the County shall affect or modify any terms or requirements of this RFSQ, except as explicitly provided for in this RFSQ.
11. OFFEROR COMMUNICATIONS
11.1. All communications from the Offeror (including its employees, agents, and representatives) to the County or its officers and employees (including consultants working on or assisting with this procurement), related to this RFSQ or the Offeror’s SOQ, must be directed in writing exclusively to the Contracting Officer, unless otherwise authorized in writing by the Contracting Officer. Offerors shall not communicate with or attempt to contact any other County personnel about this solicitation, except as otherwise allowed for in this RFSQ or by law. Any improper contact may, at the County’s sole discretion, cause the Offeror to be removed from consideration for contract award.
11.2. If Offeror issues any public announcement, or otherwise engages in communication that, in the County’s sole determination, compromises the integrity of this RFSQ process or attempts to restrain competition, Offeror may be removed from consideration for award.
11.3. Audio and/or video recording of pre-SOQ conferences, presentations, discussions, negotiations, debriefings, or other communications with the County regarding this RFSQ are prohibited, unless specifically authorized in writing by the Contracting Officer.
12. SOLICITING EMPLOYEES
12.1. Until contract award, Offerors shall not, directly or indirectly, solicit any employee of the County to leave the
County’s employ in order to accept employment with the Offeror, its affiliates, actual or prospective contractors, or any person acting in concert with the Offeror without prior written approval of the County’s Contracting Officer. This paragraph does not prevent the employment by an Offeror of a County employee who has initiated contact with the Offeror.
13. PROHIBITED CONTRACTS AND SUBCONTRACTS
13.1. In accordance with Section 67 of the San Diego County Administrative Code, the County shall not contract with, and shall reject any bid or proposal submitted by the person or entities specified below, unless the Board of Supervisors finds that special circumstances exist which justify the approval of such contract:
13.1.1. Persons employed by the County or of public agencies for which the Board of Supervisors is the governing body;
13.1.2. Profit making firms or businesses in which employees described in subsection 13.1.1 serve as officers, principals, partners or major shareholders;
13.1.3. Persons who, within the immediately preceding twelve (12) months, came within the provisions of subsection 13.1.1, and who (1) were employed in positions of substantial responsibility in the area of service to be performed by the contract, or (2) participated in any way in developing the contract or its service specifications; and
13.1.4. Profit making firms or businesses in which the former employees described in subsection 13.1.3 serve as officers, principals, partners or major shareholders.
13.2. Per Board Policy A-79, a successful Offeror that is a non-profit corporation shall not subcontract any work under the agreement with a related for-profit subcontractor where an interlocking directorate, management, or ownership relationship exists, unless specifically authorized by the Board of Supervisors.
13.3. Offeror certifies that if awarded a contract under this RFSQ, such contract will be in compliance with Sections
13.1 and 13.2 above. Offeror shall promptly notify the County of any change in circumstance affecting these provisions.
14. CALIFORNIA REVENUE & TAXATION CODE § 18662
14.1. In compliance with California Revenue and Taxation Code § 18662, if Offeror is a non-resident of California
(out-of-state invoices) that receives California source income and has not completed Franchise Tax Board Form 590, there may be a backup withholding on all payments. Fifteen (15) business days prior to the first payment from the County, new suppliers, or suppliers with expired forms or forms with incorrect information, must submit new forms to the County (forms are available from the Franchise Tax Board website listed below).
14.2. Under certain circumstances, Offerors may be eligible for reduced or waived nonresident withholding. If Offeror has already received a waiver or a reduced withholding response from the State of California and the response remains valid, Offeror should submit the response to the County in lieu of the forms. Failure to submit the required forms will result in withholding of payments. Offerors should access the Franchise Tax Board websites, listed below, for tax forms and relevant information regarding non-resident withholding, including waivers or reductions. The County will not give Offerors any tax advice. It is recommended that Offerors speak with their tax advisers and/or the State of California for guidance.
Franchise Tax Board Websites:
https://www.ftb.ca.gov https://www.ftb.ca.gov/forms/search/
14.3. If selected for award, the Offeror must submit applicable forms to the Auditor & Controller via fax, at (858) 694-2060, or mail originals to: County of San Diego, 5530 Overland Avenue, Suite 410, San Diego, CA 92123.
The P.O. Number or Contract Number (if available) and “California Revenue and Taxation Code § 18662” must appear on fax cover sheet and/or the outside of the mailing envelope.
15. W-9 FORM
15.1. If selected for award, the Offeror must complete and submit a W-9 form if a current form is not on file with the
County.
16. PREVAILING WAGE
16.1. Reserved.
(Remainder of this page left blank) https://www.ftb.ca.gov/ https://www.ftb.ca.gov/forms/search/
C. EVALUATION CRITERIA
SOQ Evaluation Criteria
The evaluation criteria listed below are in descending order of importance by paragraph, not subparagraph, and will be considered in the evaluation of the Offeror’s written and oral SOQs accordingly. SOQs should give clear, concise information in sufficient detail to allow an evaluation based on these criteria.
Mandatory minimum requirements for eligibility are included in the evaluation criteria. Failure to satisfy these mandatory minimum requirements will be considered disqualifying, and the SOQ will not be considered for award.
Criteria Key factors include extent to which:
Mandatory Minimum Requirements • Pass/Fail.
Program Approach
• Offeror’s acceptance of the proposed Exhibit A, Statement of Work
(SOW).
• Offeror’s proposed program approach is feasible, operationally efficient and demonstrates the ability to meet SOW requirements, including but not limited to; delivering short-term and/or transitional housing services, and ensuring Sponsor-Based Subsidy Administration and Performance Standards in the SOW.
• Offeror’s proposed countywide minimum average caseload and staffing requirements ensure fidelity to the Forensic Assertive Community Treatment (FACT) model.
• Offeror’s proposed location and facility supports the program objectives and demonstrates sustainability efforts.
• Offeror’s proposed implementation plan is feasible, operationally efficient and ensures access-to-care timeframes per the Organizational Provider Operations Handbook (OPOH) Timely Access Standards.
• Offeror submitted a HHSA Cultural & Linguistic Diversity Plan that meets the cultural and linguistic needs of the target population.
Organizational Capability, Experience and Qualifications
• Offeror’s proposal demonstrates industry and relevant experience implementing Evidence Based Practices and Early Interventions in Psychosis (EBPs/EIPs) for justice-involved populations and knowledge on reducing incarceration, homelessness, and hospitalization.
• Offeror’s proposal demonstrates experience collaborating with small and local businesses, community partners in San Diego County and justice partners (Probation, Sheriff, Public Defender), if applicable, and how these collaborations promote equity and inclusion in the communities served.
• Offeror’s proposed staffing plan demonstrates a commitment to meet FACT model fidelity.
• Offeror submitted a Small-Local Business Utilization Plan, in accordance with Board Policy B-53, demonstrating meaningful impact through subcontractors and either 3% participation by small, local businesses, a good faith effort to meet this goal, or a valid exemption.
• Offeror’s proposal demonstrates experience operating Full-Service Partnership FSP-1 (Intensive Case Management) and FSP-2 (Forensic Assertive Community Treatment) mental health services for justice-involved adults.
Organizational Stability and Risk • Offeror’s fiscal stability, contract compliance, litigation, record of quality performance and any risk to the County.
Acceptance of County’s Terms and Conditions and Insurance
• The acceptance or non-acceptance of the terms and conditions, including insurance, and the extent to which any exceptions increase risk to the County.
FORENSIC ASSERTIVE COMMUNITY TREATMENT FULL-SERVICE PARTNERSHIP (FACT/FSP II)
AND INTENSIVE CASE MANAGEMENT (ICM/FSP I)
D. SUBMITTAL ITEMS
SOQs should give clear, concise information in sufficient detail and in the order presented below to allow for a comprehensive evaluation. The County shall have the discretion, but not the obligation, to construe any submission as non-conforming and ineligible for consideration if it does not conform to the Submittal Requirements described by these Submittal Items. The County shall also have the discretion to waive any irregularities or variances from these Submittal Items in any submission and/or seek Clarification.
Although the Submittal Requirements below may be organized by Evaluation Criteria, the headings are only for purposes of organization and clarity. The County may evaluate the information provided under any section of the Submittal Requirements for each Evaluation Criterion (e.g., when evaluating the offeror’s Technical Approach, the County is not limited to reviewing the information submitted in response to the Technical Approach section and may, for example, also rely on information submitted in response to the Offeror's Experience, Qualifications, Capacity, Competency, etc.).
Offeror’s response to these Submittal Items shall be no more than thirty (30) pages, excluding, disclosures, financials, sample reports, etc.
EXHIBIT 1 - REQUIRED FORMS
1 EXHIBIT 1 - REQUIRED FORMS
1.1 Submit a completed and signed Offeror’s Cover Page (PC600) form
• Required for all Offerors
• located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC600_dpc_Offerors_Cover_Page.pdf
1.2 Submit a completed and signed Representations and Certifications form (PC601)
• Required for all Offerors
• located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC601_dpc_Reps_and_Certs.pdf
1.3 Submit a completed and signed Small-Local Business Self-Certification Form (PC610)
• All Offerors are encouraged to complete this form to support County data collection.
• located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC610_dpc_Small_Local_Self_Cert.pdf
1.4 Submit a completed Small-Local Business Subcontractor Utilization Plan (PC611)
• In accordance with Board Policy B-53, Offeror must submit a Small-Local Business Utilization Plan demonstrating that Offeror: (i) will either meet or exceed a 3% Small-Local Business Subcontractor Participation Requirement based on the total pricing/payment schedule of Offeror's submittal or show a good faith effort to do so, or (ii) is exempt from the Small-Local Business Subcontractor Participation Requirements.
• located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC611_dpc_SLB_Sub_Utilization.pdf
1.5 Submit a completed and signed Nondisclosure Indemnification Agreement (PC620) (if applicable).
• Required if submitting Confidential/Proprietary Information (see RFSQ Instructions and Rules section
4.2)
• located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC620_dpc_Nondisclosure_Indemnity.pdf https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC600_dpc_Offerors_Cover_Page.pdf https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC601_dpc_Reps_and_Certs.pdf https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC610_dpc_Small_Local_Self_Cert.pdf https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC611_dpc_SLB_Sub_Utilization.pdf https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC620_dpc_Nondisclosure_Indemnity.pdf
2 EXHIBIT 2 - PROGRAM/TECHNICAL EXHIBIT
2A - Mandatory Minimum Requirements Only those entities that can respond to YES for the minimum mandatory requirement below will be eligible for qualification and subsequent contract award for services. Offeror understands that by marking YES for mandatory minimum requirements, Offeror may not introduce negotiations to these requirements upon award.
2.1 Medi-Cal Fixed Rate Contracts: Confirm (YES/NO) that Offeror has read, understands, and accepts
Provider Rates as listed in Exhibit C, Payment Schedule.
☐ YES ☐ NO
2.2 Behavioral Health Transformation & BH Connect: Confirm (YES/NO) Offeror is aware of, and agrees to work with the County on, the State’s implementation of BH Connect and Behavioral Health Transformation whenever applicable.
☐ YES ☐ NO
2.3 Evidence- Based Practice ACT Fidelity: Confirm (YES/NO) Offeror has read, understands, and accepts
ACT Fidelity requirements, including ACT and FACT Training Components in collaboration with the Center for Excellence.
☐ YES ☐ NO
2.4 CalAIM Compliance: Confirm (YES/NO) Offeror will ensure adherence to California Advancing and
Innovating Medi-Cal (CalAIM) documentation, medical necessity, and quality-of-care standards.
☐ YES ☐ NO
2B - Program Approach
2.5 Confirm (YES/NO) that Offeror has read, understands, and accepts the Exhibit A - Statement of Work
(SOW).
YES ☐ NO ☐
Note: If Offeror has exceptions to any SOW requirements, provide a marked up redline version of the SOW that provides applicable alternative language along with supporting explanation to support any alternative standards/language being proposed. Failure to specifically reject a proposed requirement(s) will be deemed an acceptance of such requirement. By accepting, Offeror may not introduce negotiations to Exhibit A requirements upon award.
2.6 Confirm that your program utilizes electronic health and billing records and has measures to protect client information (e.g., Privacy, HIPAA, Firewalls).
☐ YES ☐ NO
2.7 Does the Offeror have experience delivering short-term and/or transitional housing services?
☐ YES ☐ NO
If YES, provide a brief description (Limit 250 words).
2.8 Confirm (YES/NO) that Offeror has read, understands, and accepts the Sponsor-Based Subsidy Administration and Performance Standards in the SOW?
☐ YES ☐ NO
2.9 Does Offeror agree to serve countywide minimum average caseloads:
FSP-2 FACT: 200 clients FSP-1 ICM: 75 clients
☐ YES ☐ NO
If NO, list proposed minimum averages: FACT ______ ICM ______.
2.10 Proposed location, hours of operation and description of how the facility supports program objectives and any sustainability efforts in facility and program operations.
2.11 Briefly describe Offeror’s plan for program implementation including when first client will be seen. As applicable, describe how Offeror plans to transition existing clients from the current provider with minimal gap in services.
2.12 Does Offeror agree to meet required access-to-care timeframes per Organizational Provider Operations Handbook (OPOH) Timely Access Standards?
☐ YES ☐ NO
If YES, briefly describe referral and intake procedures via Single Point of Access (SPOA), coordination, and warm handoffs.
2.13 Experience using measurement tools (YES/NO for each):
Level of Care Utilization Systems (LOCUS): ☐ YES ☐ NO
Illness Management and Recovery (IMR) Scale: ☐ YES ☐ NO
Quality of Life (QOL) Self-Report: ☐ YES ☐ NO
COMPASS-10 Scale: ☐ YES ☐ NO
Daily Living Activities (DLA)-20: ☐ YES ☐ NO
Services Engagement Scale (SES): ☐ YES ☐ NO
2.14 Submit a completed HHSA Cultural & Linguistic Diversity Plan that meets the cultural and linguistic needs of the target population.
2C - Organizational Capability, Experience and Qualifications
2.15 Does Offeror have experience implementing Evidence Based Practices/Early Interventions in Psychosis
(EBPs/EIPs) for justice-involved populations?
☐ YES ☐ NO
If YES, list 3–5 recent relevant contracts.
2.16 Does Offeror have experience providing services focused on reducing incarceration, homelessness, and hospitalization?
☐ YES ☐ NO
If YES, provide details (Max 250 words)
2.17 Does Offeror have experience collaborating with small and local businesses, community partners in San Diego County, and justice partners (Probation, Sheriff, and Public Defender)?
☐ YES ☐ NO
If YES, briefly describe methods (Max 200 words).
2.18 FACT Model Fidelity Staffing Commitment: Does Offeror agree to provide required staffing to meet FACT model fidelity?
☐ YES ☐ NO
If YES, provide the following on one (1) page total:
Staffing Table & Job Summary for each position (administrative, support, direct service):
Position Title:
Primary Duties & Responsibilities:
Range of Authority:
Minimum Qualifications (Education, Experience, Licenses/Certifications, Linguistic & Cultural Competency):
FTE Allocation (e.g., 1.0, 0.75, 0.50):
2.19 Does Offeror have experience operating FSP-1 (ICM) and FSP-2 (FACT) mental health services for justice-involved adults?
☐ YES ☐ NO
If YES, list 3–5 programs during the last 5 years.
2D - Organizational Stability and Risk
2.20 Financial Information: Describe and provide proof of the Offeror’s ability to operate for 60 days or until the first invoice is paid.
2.21 Litigation Information:
2.21.1 If applicable, provide a description of any litigation and the resolution in the past five (5) years related to Offeror’s performance. Provide a brief explanation of the reasons for the actions, their status, how they were resolved, and if there were any penalties, fines, or other actions taken.
2.21.2 Provide a copy of a letter from Offeror’s attorney and/or in-house legal counsel concerning the status of lawsuits and pending litigation for the most recent fiscal year.
2.21.3 List all information concerning the status of any lawsuits and pending litigation of Offeror and principals thereof, and a description of any litigation active in the past five (5) years related to the Offeror’s past performance under agreements similar to the one proposed in this RFP.
2.21.4 Explain if the Offeror, or any of its officers, are presently the subject of any investigations, accusations, or charges by any federal, State, or local law enforcement agencies; or licensing/certification body as certified in Paragraph 4.2.3 of the Representations and Certifications form in this packet.
2.22 Non-Compliance Information:
2.22.1 Provide a summary and documentation of agreement performance and the Offeror’s compliance for the last three (3) agreement years.
2.22.2 List all findings and/or corrective actions related to the following: In-Depth Invoice Reviews, Medical Records Reviews, Corrective Action Notices, or similarly related reviews and/or notices of Agency-issued non-compliance; also list why the corrective actions were issued, their required timelines/deadlines, how they were resolved, and if they were resolved within the required timeline/deadline.
2.22.3 Provide history of all programs on a required Corrective Action, or Contract Risk Report, or similarly related history on correction actions or risk reports, over past three (3) years including the program name, reason for corrective action, and corrective action timeline.
2.22.4 Provide a detailed listing of any breach or noncompliance, failure, or refusal to complete an agreement; information on early termination and details of any and all liquidated damages assessed by any entity during the last three (3) years.
2.23 Provide three (3) business references for similar projects within the past five (5) years:
2.23.1 Reference organization’s name, mailing address, phone number, and email address.
2.23.2 Contact person representing the reference organization, title, phone number and e-mail address.
The reference contact person must be familiar with the Offeror, and the Offeror’s relevant experience and performance.
2.23.3 If previous work was not similar, list three (3) references who can attest to Offeror’s competency.
3 EXHIBIT 3 - COST/PRICE EXHIBIT
3.1 A Payment Schedule does not need to be submitted with Offeror’s SOQ. Pricing will not be evaluated as part of this qualifications-based selection process. Following the evaluation and ranking of firms, the County will initiate negotiations with the highest-ranked firm(s) to establish a contract with a fee that is fair and reasonable to the public agency. If a satisfactory agreement cannot be reached, negotiations will be terminated and initiated with the next most qualified firm, and so on, until a contract is awarded.
4 EXHIBIT 4 – ACCEPTANCE OF TERMS AND CONDITIONS
4.1 Confirm acceptance “YES/NO” of the County of San Diego’s Draft Agreement (including insurance requirements):
YES ☐ NO ☐
4.1.1 If “NO”, provide a detailed paragraph-by-paragraph, contract clause-by-contract clause description of any issues or concerns that Offeror may have with the documents listed. If Offeror objects to a particular paragraph or clause, then Offeror will need to further describe, in business terms and not in proposed language, the nature of its concern and what terms Offeror is willing to accept. The Exception List shall provide the reason or rationale supporting the item of concern and/or counter-response. Simply stating that a paragraph or clause is "Not Acceptable" or proposing alternative contract terms without describing in business language the reason or rationale may be considered acceptance of that paragraph or clause. If Offeror does not identify specific concerns with a particular paragraph or clause, the County will consider the paragraph and/or clause acceptable. The County may, as part of its evaluation process, conclude that exceptions are so numerous and/or material as to make Offeror’s response to the solicitation unacceptable.
4.2 Confirm (YES/NO) Offeror has opted to be County Delegate for Credentialing, Re-credentialing, and Provider Enrollment. An Offeror who opts to credential, re-credential and enroll their own staff shall comply with requirements as defined in the SUDPOH and/or OPOH. Offerors opting to be a Delegate are subject to County assessment and approval prior to delegation. (If answered Yes, Exhibit D – Credentialing Delegation Agreement applies).
YES ☐ NO ☐
4.3 Confirm (YES/NO) Offeror certifies understanding of, and willingness to adhere to and comply with, the State Employee Conflict of Interest requirements described in the OPOH/SUDPOH, whereby organizations shall not utilize in the performance of County contracts any State officer or employee in the State civil service or other appointed State official unless the employment, activity, or enterprise is required as a condition of the officer’s or employee’s regular State employment.
YES ☐ NO ☐
5 EXHIBIT 5 – CONFIDENTIAL PROPRIETARY
5.1 Include any Confidential/Proprietary Information in this exhibit, in accordance with RFSQ Instructions and Rules section 4.2.
E. REQUIRED FORMS
(RESERVED)
F. STATEMENT OF WORK
1. Scope of Work/Purpose:
1.1. As an organizational provider agency, Contractor shall provide administrative and direct program services to County’s Medi-Cal clients [as defined in Title 9, Division 1, Chapter 11 of the California Code of Regulations].
1.1.1. For clients under the age of 21, the Contractor shall provide all medically necessary specialty mental health services (SMHS) required pursuant to Section 1396d(r) of Title 42 of the United States Code (Welfare & Inst. Code 14184.402 (d)).
1.2. Contractor shall provide Full Service Partnership (FSP) 2-Forensic Assertive Community Treatment (FACT) and Full Service Partnership 1-Intensive Case Management (ICM) that are recovery oriented and field-based, serving adults with serious mental illness who experience significant functional impairments, frequent crisis, high service needs, have the highest acuity and would benefit from intensive community-based services to promote community stability; for Full Service Partnership 2 Forensic Assertive Community Treatment (FSP 2 FACT) shall consist of adults 18 years of age and over with serious mental illness, and may have a co-occurring substance use condition, who experience significant functional impairments and require a field-based level of care consistent with LOCUS Level 4 (High Intensity Community-Based Services), who are justice involved. Individuals served under FSP 2 shall require the most intensive community-based care coordination.
1.3. Full Service Partnership 1 Intensive Case Management (FSP 1 ICM) shall consist of adults 18 years of age and over with serious mental illness, and may have a co-occurring substance use condition, who experience significant functional impairments and require a field-based level of care consistent with LOCUS Level 3 (High Intensity Community-Based Services). Individuals served under ICM FSP 1 shall require intensive community-based care coordination but shall not meet criteria for Assertive Community Treatment (ACT).
2. Background Information:
2.1. Contractor shall provide Full Service Partnership (FSP) 2-Forensic Assertive Community Treatment (FACT) and
Full Service Partnership 1-Intensive Case Management (ICM) that are recovery oriented and field-based, serving adults with serious mental illness who experience significant functional impairments, frequent crisis, high service needs, have the highest acuity and would benefit from intensive community-based services to promote community stability.
2.2. Justice Involved FACT/FSP program is designed to improve the mental health and quality of life of adults in the community who are in detention, involved in the justice system, are homeless, and have a serious mental illness.
The improvements will be achieved by increasing clinical and functional stability through an array of rehabilitative mental health services, intensive case management, housing, educational and employment supports.
Evidence-based practices to address criminogenic needs which are integrated in treatment to reduce recidivism.
2.3. In March 2024, voters approved Proposition 1 which intends to modernize California’s behavioral health delivery system, improve accountability and increase transparency, and expand the capacity of behavioral health care facilities. The Department of Health Care Services (DHCS) is implementing changes resulting from Prop 1 through Behavioral Health Transformation (BHT) which builds upon and aligns with other major behavioral health initiatives in California. Two legislative bills created the language in Prop 1, including the Behavioral Health Services Act (BHSA; SB 326) which reforms and replaces the Mental Health Services Act (MHSA; Prop
63) of 2004 to prioritize services for people with the most significant mental health needs while adding the treatment of substance use disorders (SUD), expanding housing interventions, and increasing the behavioral health workforce. It also enhances oversight, transparency, and accountability at the state and local levels.
2.4. BHSA is comprised of 3 service components: Housing Interventions (HI), Behavioral Health Support Services (BHSS), and Full Service Partnership (FSP). During the shift from MHSA to BHSA, all sustained programs by BHS were transitioned into one of the following components and are required to implement services consistent with the priorities and funding requirements of BHSA as outlined by DHCS guidance, including the BHSA Policy Manual and county-specific service needs. This program adheres to:
2.4.1. Housing Interventions (HI) – Housing interventions eligible for BHSA funding are broad to help support the range of needs for the target population and help provide stable housing in coordination with care to improve health outcomes. Housing interventions may include rental subsidies, operating subsidies, shared housing (e.g., recovery housing), family housing, non-federal share for Medi-Cal transitional rent (post federal approval), Project-based housing assistance, and capital development projects. The HI component contains two subcomponents:
2.4.1.1. Chronic- supports the housing needs of individuals who are chronically homeless, with a focus on those in encampments.
2.4.1.2. Other HI- supports the housing needs of individuals who are at-risk of homelessness or experiencing homelessness.
2.4.2. Full Service Partnership (FSP)- Programs provide individualized, team-based care to individuals living with significant behavioral health needs through a “whatever it takes” approach. Participants benefit from a community-based, whole-person approach that is trauma-informed, recovery-focused, age-appropriate, and delivered in partnership with families or an individual’s natural supports.
2.5. The Behavioral Health Community-Based Organized Networks of Equitable Care and Treatment (BH- CONNECT) is a statewide initiative aimed at transforming the behavioral health delivery system by expanding access to high-quality, community-based services for Medi-Cal members with significant behavioral health needs.
The initiative supports individuals across the lifespan by broadening the continuum of care, reducing the reliance on facility-based care, and strengthening community support to improve access and outcomes for individuals.
The County of San Diego opted in to all components of the initiative in 2025 and began a phased approach to implementation, which includes the expansion of Medi-Cal coverage for several Evidence Based Practices (EBPs), making them an entitlement for beneficiaries that meet eligibility and medical necessity criteria.
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