RFQ Request Form Trainer.docx

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Attached to
498 - Adult Protection Services Trainer and SMEBid Documents
Solicitation number
004980000085437
Issued by
Marion County, Indiana

About this file

This is a Request for Quotes (RFQ) from the Division of Aging involving a contracted training services opportunity for Adult Protective Services (APS) units in Indiana. The contract will run from October 1, 2025, to March 1, 2027, seeking a trainer to provide comprehensive support for the APS system transition, case management system implementation, and staff training. The trainer will be responsible for developing and delivering training programs, creating standard operating procedures, providing subject matter expertise, collaborating with national associations like NAPSA, and working with the imAGE program to enhance APS staff capabilities.

The solicitation includes a weighted evaluation criteria with 100 possible points, distributed as follows: 40 points for APS experience, 45 points for Indiana-specific subject matter expertise in case management system development and curriculum development, 5 points for MBE/WBE/IVOSB status, and 10 points for pricing. Business proposal questions will assess the candidate's experience with APS training programs, case management systems, online training development, and years of APS-related experience. The contract will require the trainer to potentially travel in-state and out-of-state to improve skills and knowledge related to APS program effectiveness.

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Contracted Services Request for Quotes Request Form

Anticipated Contract Start Date: October 1, 2025 Contract End Date: March 1, 2027 Statement of Work: The trainer will provide the planning, creation, and provision of training to the Adult Protective Services (APS) units to increase the quality and responsiveness of the APS program. The trainer will also provide subject matter expertise to the Division of Aging regarding the recently implemented case management system and the APS system transition. The trainer will collaborate with the Division of Aging, the Division’s training team, the developers of the recently implemented Case Management System (CMS), and other parties involved in the APS system transition

Unit of Payment (per deliverable, hourly, monthly): Monthly

Projects and Activities:

1. The trainer must provide subject matter expertise and assistance with the APS system transition. Assistance will include, but is not limited to, creating documents, reviewing documents, and providing general subject matter expertise on the APS program.

2. The trainer must work to understand how the APS system transition will impact the training program; the trainer will update the training program accordingly.

3. The trainer must participate in sessions with the National Adult Protective Services Association (NAPSA) to help develop the trainer’s skills.

4. The trainer must collaborate with The Innovating, Maximizing and Advancing Geriatric Education (imAGE) program to develop and implement a training plan, including serving as a subject matter expert for imAGE.

5. The trainer must deliver training to all APS staff employees and vendor staff during the contract period in an amount determined by the Division of Aging; training delivery will likely require travel. The trainer must provide general subject matter expertise regarding the CMS, including but not limited to, creating and updating written standard operating procedures (SOP’s) reflecting the operation of the CMS.

6. As needed, the trainer must work with the CMS vendor and/or the Division of Aging in continued development of the CMS, including, but not limited to, attending development meetings and providing expert recommendations regarding any updates to the CMS.

7. The trainer must provide and/or assist with onboarding and ongoing training to all roles in the APS units regarding the CMS.

8. The trainer must create and update written SOP’s that are related to the topic of training.

9. The trainer must provide general subject matter expertise assistance during the development of SOP’s and generally for the APS program as needed.

10. As needed, the trainer must provide general subject matter expertise regarding the APS quality assurance program, including but not limited to, participating in quality assurance program efforts as needed.

11. The trainer must coordinate with APS quality assurance efforts and update the training program based on topics identified by quality assurance efforts as needing improvement.

12. Training for the APS associated expertise, some in state and out of state travel will provide the opportunity for the trainer to improve their skills and knowledge to help do their jobs more effectively and efficiently.

Business Proposal Questions (Questions designed to elicit a business proposal that can be evaluated against the SOW):

1. Explain experience working with APS or other public or private entities related to the following topic areas in Indiana:

a. Training program

b. Case management system

2. Development of on-line training

3. Years of experience working with APS

4. MBE/WBE/IVOSB

Weighted Evaluation Criteria (include MBE/WBE/IVOSB, pricing, and business proposal, along with either score weighting (maximum potential score = 100) or Pass/Fail for each evaluation criterion):

1. MBE/WBE/IVOSB (5 points)

2. Experience working with Adult Protective Service (APS) (40 points)

3. Demonstrated Indiana-specific subject matter expertise in the following: (45 points)

a. Development of Case Management System

b. Curriculum Development

4. Pricing (10 points)

File details come from the government source that posted it. Updated .