RFQ - Posit PBC 2.0 MC 07082026~1.pdf

PDF 188 KB Posted

Attached to
Posit PBC - Workbench/Connect
Solicitation number
27-482DPH-FINAN-B-53550
Issued by
Illinois

About this file

This is a Request for Quote (RFQ) issued by the Illinois Department of Public Health for the procurement of Posit PBC software licensing. The agency seeks to establish an enterprise analytics platform by purchasing 50 Posit Workbench licenses and 100 Posit Connect licenses, which will integrate with the agency's existing Snowflake environment to support the development, management, and sharing of analytics applications, reports, and dashboards. The contract term runs from July 1, 2026 through June 30, 2027. Electronic submissions through Bidbuy are the only accepted method for submitting quotes, with pricing information to be entered in the Bidbuy Line Items tab. The contact for this procurement is Eric Hall at eric.hall@illinois.gov.

The vendor's scope includes providing full software licensing with subscription-based maintenance, updates, and technical support available during Central Time Zone business hours. The vendor must deliver administrative and user access capabilities, a documented Service Level Agreement outlining system availability and performance expectations, and comprehensive support services including troubleshooting, incident resolution, customer service, multi-channel support (email, telephone, and online portal), and documentation and training resources. All software maintenance, security updates, bug fixes, and product enhancements must be included at no additional cost throughout the contract term. The work location is remote, and no estimated total hours are specified for this licensing procurement.

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Text version

ILLINOIS DEPARTMENT OF PUBLIC HEALTH

R E Q U E S T F O R Q U O T E

AGENCY: Illinois Department of Public Health

CONTACT NAME: Eric Hall CONTACT EMAIL: eric.hall@illinois.gov

SPECIFICATIONS

CONTRACT LENGTH: July 1, 2026 through June 30, 2027

ESTIMATED TOTAL HOURS REQUIRED: N/A

WORK LOCATION: Remote

DESCRIPTION OF SERVICES

The Illinois Department of Public Health (IDPH) is seeking quotes for the purchase of Posit PBC software, including Posit Workbench and Posit Connect licensing, to establish an enterprise analytics platform that maximizes the value of the agency's enterprise data investments.

The solution will integrate with the agency's Snowflake environment to provide a governed, scalable, and collaborative platform for developing, managing, publishing, and sharing analytics applications, reports, dashboards, and other data products.

The Vendor shall provide:

1. Posit PBC software, including 50 Posit Workbench licenses and 100 Posit Connect licenses.

2. Access to all software functionality necessary to create, develop, administer, publish, manage, and share analytics applications and content within the Posit Workbench and Posit Connect platform.

3. Administrative access for designated agency personnel to manage users, permissions, licensing, configuration, and system administration.

4. User access for authorized agency personnel to develop, publish, access, and manage analytical content.

5. Software licensing subscription that includes maintenance, updates, technical support, and customer service throughout the contract term, including:

A. Technical Support. The Vendor shall provide technical support for Posit Workbench and Posit Connect, including troubleshooting, usage assistance, and incident resolution. Support shall be available during normal business hours in the Central Time Zone, with an escalation process for critical system issues.

B. Response and Resolution. The Vendor shall maintain documented response and resolution time objectives based on issue severity.

C. Customer Service. The Vendor shall provide customer service for subscription administration, account management, user onboarding, licensing, and configuration assistance.

D. Support Channels. Technical support shall be available through multiple communication methods, including email, telephone, and an online support portal or ticketing system.

E. Maintenance and Updates. The subscription shall include all routine software maintenance, security updates, bug fixes, and product enhancements at no additional cost during the contract term.

F. Documentation and Training Resources. The Vendor shall provide access to online documentation, user guides, release notes, knowledge base articles, training materials, frequently asked questions, and other self service resources.

G. Service Level Agreement. The Vendor shall provide a Service Level Agreement describing system availability, planned maintenance windows, performance expectations, and support commitments.

The Vendor shall provide all software licensing, maintenance, updates, technical support, and associated services necessary to implement and maintain uninterrupted operation of the Posit PBC platform throughout the contract term.

QUOTE:

Only Electronic submissions through Bidbuy of bids and offers will be Accepted See the Bidbuy Line Items tab to enter the price quote.

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File details come from the government source that posted it. Updated .