RFQ N0018926QW012_Issue.pdf

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Reasonable Accommodation Support Services
Solicitation number
N0018926QW012
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This is a Solicitation/Contract/Order for Commercial Products and Commercial Services (Standard Form 1449) for Reasonable Accommodation Support Services issued by the Naval Supply Systems Command (NAVSUP).

NAVSUP's Equal Employment Opportunity (EEO) office seeks contractor services to provide professional medical analysis and support for reasonable accommodation (RA) requests to enable individuals with disabilities to participate in job applications, perform essential job functions, or enjoy equal employment benefits. The contract is a firm-fixed-price indefinite delivery, indefinite quantity (IDIQ) contract with a five-year ordering period from March 2, 2026, through March 1, 2031. The estimated quantities over the contract period are: 650 medical document reviews (CLIN 1001), 20 in-person consultations (CLIN 2001), 110 virtual telehealth consultations (CLIN 2002), and travel costs not to exceed $30,000 (CLIN 3001). The contractor minimum order is $1,200 and maximum order per transaction is $2,500, with a total contract minimum guarantee of $100 and maximum obligation of $750,000. Quotations are due February 17, 2026, at 12:00 PM Eastern time, submitted electronically to jessica.a.thompson58.civ@us.navy.mil. Evaluation criteria prioritize management approach (most important), past performance, and price (least important). The contractor must possess medical credentials equal to or exceeding the original provider's qualifications, provide capabilities for analyzing diverse medical conditions across the continental United States, and comply with Department of Navy RA procedures, DoD privacy directives, and federal medical licensing requirements. Deliverables include independent medical evaluation reports, clinical notes, and monthly status reports. This is designated as a Women-Owned Small Business (WOSB) set-aside with NAICS code 541612.

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WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

Created On:

27 Jan 2026, 19:28 PM Greenwich Mean Time

Solicitation/Contract Form Continuation

Reasonable Accommodation Support Services

N0018926QW012

Continuation of Supplies or Services and Prices/Costs

Additional Information/Notes

Allowed Per Order Minimum: 100.00 Dollars, U.S.

Maximum: 2,500.00 Dollars, U.S.

Government Minimum/Maximum to Order Minimum: 1,200.00 Dollars, U.S.

Maximum: 750,000.00 Dollars, U.S.

Item Supplies/Service Estimated Quantity

Unit Unit Price Amount

Provide medical document review support services in accordance with the performance work statement.

Pricing Arrangement: Firm Fixed Price

650 Each

Provide in-person medical consultation services to evaluate reasonable accommodation requests in accordance with the performance work statement.

Pricing Arrangement: Firm Fixed Price

20 Each

Provide virtual tele-health consultation services in accordance with the performance work statement.

Pricing Arrangement: Firm Fixed Price

110 Each

3001 Travel

Pricing Arrangement: Cost No Fee

1 Lot

Continuation of Description

1.0 INTRODUCTION:

Naval Supply Systems Command (NAVSUP) Equal Employment toOpportunity (EEO) office requires contractor services provide professional the to medical analysis in relation to Reasonable Accommodations (RA) and assistance with NAVSUP RA program allow people with disabilities to participate in the job application process, perform the essential functions of a position, or enjoy equal benefits and privileges of employment as are enjoyed by similarly situated individuals without a disability.

2.0 BACKGROUND:

NAVSUP EEO Equal office mission maintains a Model Employment Opportunity Program for all the Naval Supply Systems Command (NAVSUP) laws,and Echelon Components that will comply with and enforce equal employment opportunity (EEO) regulations, and Executive Orders that are

It toapplicable to Federal employment within the Department of Navy (DON). is DON's policy to provide RAs qualified employees and applicants to with disabilities, unless to do so would cause an undue hardship. All DON military and civilian supervisors must make every effort to provide RAs qualified employees and applicants with disabilities and are charged with facilitating the RA process. The COR will have the financial overview to validated products provided by the contractor. The DPM will ensure the contractor adheres to all regulations and forms as detailed by this document.

The contractor will not have influence over or be involved in the creation or implementation of policy.

2.1 REQUIRING ORGANIZATION: The organization requiring the services outlined in the Performance Work Statement (PWS) is: EEO EEONAVSUP Office Code

5450 Carlisle Pike Suite 309

Mechanicsburg, PA 17050

2.2 PROJECT DESCRIPTION: The purpose of this Performance-Work Statement is to provide NAVSUP EEO with professional to medical guidance in relation Reasonable Accommodations and assist with providing accommodations to otherwise qualified individuals EEO with disabilities. NAVSUP requires support services to provide independent medical guidance, analysis, and opinion regarding NAVSUP Enterprise Employees requesting Reasonable Accommodations.

3.0 SCOPE:

The general scope of this PWS is to support services to assist NAVSUP EEO in providing an indepen dent review of a NAVSUP RA request related to three major categories of work: 1) Medical Documentation Review, 2) In-Person Consultations (Continental U.S.), 3) Virtual Telehealth Consultations. Additional details of each task are described below under section 5.0: Special Requirements/Tasks. The contractor shall collaborate, assist, and support the NAVSUP EEO, as well as other DoD customers, in scheduling conducting, and finalizing RA examinations.

3.1 The estimated number of medical documentation reviews, in-person consultations (OCONUS exempted) and virtual consultations anticipated over the five (5) year ordering period is broken down as follows:

CLIN Description Quantity

1001 Medical Document Reviews 650 reviews

2001 In-Person Consultations-Continental U.S. 20 sessions

2002 Virtual- Telehealth Consultation 110 sessions

3001 Travel _ Not to Exceed $30,000.00

3.2 A session is defined as a period of time for analysis. Session credit will be granted in cases where the examiner was available and the session commenced. If an employee fails to cancel a scheduled session within twenty-four (24) hours of the scheduled session time and does not attend the session, a session credit of thirty percent (30%) of the quoted price for the scheduled services will be provided.

4.0 DIRECTIVES:

The ll they released: contractor shall c omply with the f o owing dire ctives, and any updated /future versi ons as are

- DoD Dire ctive 5400.11, D oD Privacy Pr ogram, 29 Oct ober 2014

- DoN Pr ogram Manual f or Reasonable A ccommodation, Mar ch 2022

- Section 501 of th e Rehabilitation Act of 19 73, as amen ded, 29 U.S.C.(S)791

- Americans with D isabilities Act of 1990 , 42 U .S.C (S)12111 et seq.

- Americans with D isabilities A ct of 2008 , 42 U .S.C (S)12101 et seq.

- E.O.13164

- 29 CFR Part 1630

- 29 CFR (S)1614.203

- EEOC Management Directive 715 (MD- 715)

- SECNAVINST 12713.14

- Rehabilitation Act of 1973

- Per DFARS 211.106, contractor empl oyees shall i dentify themselves as contractor personnel by intr oducing th emselves or b eing intr o ith duced as contractor p ersonnel and displa ying distinguishing badges or other visible identification for meetings w Government pers onnel.

in in fIn additi on, contractor pers onnel shall appr opriately identify themselves as c ontractor empl oyees telephone c onversations and ormal infand ormal written correspondence.

- Joint Travel Regulation - Cost Estimate Travel Worksheet

- All Federal and State Medical licensing authority rules, regulations, qualifications, standards and/or requirements.

5.0 SPECIFIC REQUIREMENTS/TASKS:

NAVSUP EEO office will provide updated agency policies, procedures and guidelines for performing services for the term of the contract period.

1. NAVSUP EEO will provide medical documentation received from the employee (initial request form, questions from the healthcare professional, doctor's notes, and/or any other medical documents provided) to be used for the medical document review and/or a focused medical examination.

2. The contractor shall possess the capabilities and staffing required to analyze and examine the individual RA applicants and assess the impact identified medical condition(s) has on the applicant's performance of essential functions or the NAVSUP enterprise. Must have staff with medical expertise to assess a wide variety of medical conditions. The contractor will be required to provide staff qualified to analyze any medical condition upon which an RA could be based, including but not limited to physical, mental, emotional, psychological and nervous conditions. Artificial Intelligence (A.I.) cannot be used in lieu of staff with medical expertise to analyze and examine medical conditions.

3. In order to effectively implement the three tasks required of this solicitation, the contractor will work closely and collaboratively with the NAVSUP EEO leadership and staff. It is especially critical that the vendor is knowledgeable of the Department of the Navy Program (DoN) Manual for Reasonable Accommodation March 2022 (Enclosure 1) and priority areas.

4. The provider must possess credentials, certifications, and qualifications that are equal to or exceed those of the original provider. This includes, but is not limited to, equivalent or higher levels of licensure, board certifications, professional experience, and any specialty-specific training required for the performance of services under this agreement.

5.1 MEDICAL DOCUMENT REVIEW

Medical documentation review - As part of the RA process, RA applicants are required to submit documents for Agency review to determine whether an accommodation is appropriate and/or the type of accommodation that is appropriate. In some instances, NAVSUP requires assistance in reviewing and analyzing these documents. In such instances, NAVSUP will provide the documents t o the medical professional via access to DoD Safe. The contractor shall review each Reasonable Accommodation request submitted by the NAVSUP EEO office and provide the report

(s) listed in Section 6.0 Deliverables.

Documentation provided by the Government to the medical professional shall include at a minimum:

- DoN Pr ogram Manual f or Reasonable A ccommodation, Mar ch 2022 (Enclosure 1)

- SECNAV12306 (Enclosure 2)

- Authorization for Medical Release (Enclosure 3)

- Questions for Healthcare Provider (Enclosure 4)

- Essential Functions (Enclosure 5)

- Cost Estimate Instructon (Enclosure 6a)

- Cost Estimate Travel Worksheet (Enclosure 6b)

5.1.1 The contractor will review all NAVSUP provided documents and provide a non-biased neutral and independent opinion relying on their medical knowledge and experience. The opinion shall be documented in a complete detailed written report, using forms, formats, and templates provided by the government and shall address, at a minimum:

a) The consistency of the medical examination/assessment/opinion provided by the applicant's medical provider with standard medical practice.

b) An assessment of whether the assessment/exam conducted by the applicant's medical provider was sufficient to make a conclusive diagnosis.

c) Whether the diagnosis, identified symptoms, and/or the recommended accommodation are based on independent medical examination/observation/testing or if the applicant's medical provider's opinion unduly relied on input from the applicant (e.g., the medical documents are simply a recitation of the applicants observations and opinions of what he/she believes regarding the asserted medical condition and what is needed as an RA and is insufficiently supported by independent medical assessment/examination /observation).

d) Whether the stated medical condition(s)/symptoms and the proffered impact on the applicant's ability to work are medically consistent with applicant's other life activities (e.g., medical consistency of being medically unable to drive to work, but still able to drive to other places; unable to be around people at work but able to be around people in other public places, etc.).

e) An analysis of the medical provider's opinion regarding the impact the applicant's medical condition has on his/her ability to perform the essential functions of the position.

f) An analysis of the necessity of the reasonable accommodation(s) requested and whether there are other alternate accommodations that would enable the employee to perform the essential functions of the position.

g) An overall assessment and conclusion regarding the sufficiency, accuracy, correctness, validity of the medical documents and any further recommendations (e.g., request for additional documents, physical examination, follow-up questions for applicant's provider, etc.).

Document reviews shall be completed within five (5) calendar days of the medical provider being granted access to the medical documents.

After reviewing the assessment, NAVSUP has the option to submit follow-up questions to the medical provider which the provider will answer in writing.

5.2 IN-PERSON EXAMINATION / TELEHEALTH (OCONUS EXEMPTED)

Contractor shall provide a qualified healthcare provider specific to the request for services made by the NAVSUP EEO Disability Manager to complete a medical analysis assessment, in-person or via-telehealth communications, of any NAVSUP Enterprise Employee with a submitted Reasonable Accommodation claim. Contractor shall provide qualified healthcare staff specific to the disability proffered by the applicant /employee of a letter of credentials equal to the credentials of the applicants/employees' healthcare provider.

5.2.1 Contractor will provide an in-person/telehealth medical analysis examination to government affiliated persons including civilians, contractors. And military personnel within ten (10) calendar days. In-person consultations will not be performed for OCONUS sites.

5.2.2 Prior to conducting the in-person/telehealth examination, the contract medical staff shall review the medical documentation provided by the applicant and his/her medical provider. The in-person/telehealth consultation and assessment will be tailored to the applicant's proffered disability/condition. After reviewing the medical documentation and prior to scheduling, the contractor will notify the agency in writing of any additional medical documentation recommended. Such recommendations shall take place no more than five (5) days from the request for examination. If such documentation exists, the agency may request it from the applicant's medical provider.

Documentation provided by the Government to the physician, determined by the specifications within this contract, will include:

- DoN Program Manual for Reasonable Accommodation, March 2022 (Attachment 1)

- SECNAV12306 (Attachment 2)

- Authorization for Medical Release (Attachment 3)

- Questions for Healthcare Provider (Attachment 4)

- Essential Functions (Attachment 5)

- Cost Estimate Instruction and Travel Worksheet (Attachment 6)

- Independent Medical Review for Reasonable Accommodation

5.2.3 If the documentation of prior testing results are unavailable and the agency opts not to order additional testing, the contractor shall inform the agency of the limitations, if any, this will place on the utility of a physical examination and the Agency will notify the contractor whether it wishes to proceed with the examination. The physical examination shall take place within ten (10) days from when the agency notifies the contractor of its decision to proceed.

The examination assessment provide an analysis, as dictated in the Independent Medical Review for Reasonable Accommodation, will of the RA request, to include at a minimum:

1. Any concurrence or disagreements with the documents submitted by the applicant and/or his/her medical provider.

2. A diagnosis of medical condition(s) if any exist.

3. A description of the triggers and/or aggravating factors impacting the condition.

4. A description of the life activities the condition can limit, the nature of those limitations, and the impact this has on the essential functions of the applicant's position

5. An assessment of whether the accommodation(s) requested by the applicant would enable him/her to perform the essential functions of the position.

6. Whether the accommodation(s) requested by the applicant is necessary for him/her to perform the essential functions of the position.

7. All alternative accommodations that would enable the applicant to perform the essential functions of the position.

8. Any other factors/thoughts/opinions that will assist the Agency in determining whether an accommodation is needed and the type of accommodation that would be appropriate and reasonable.

9. An overall conclusion regarding the applicant's medical condition.

After reviewing the report, NAVSUP may have follow-up questions for the medical provider to be submitted in writing, which the provider will answer in writing. Follow-up questions shall be answered within five (5) days of NAVSUP sending the questions.

6.0 CONTRACTOR WILL PROVIDE A COMPREHENSIVE ASSESSMENT REPORT TO NAVSUP EEO.

Monthly Status Report (MSR): The MSR will be a live document with link for accessibility and shall contain the following information:

- Brief description of requirements;

- Summary of accomplishments during the reporting period and significant events regarding the delivery order;

- Deliverables submitted or progress on deliverable products;

- Any current or anticipated problems; and,

- Summary of activity planned

- The MSR report will be updated every Friday.

6.1 DELIVERABLES:

All deliverables must adhere to the format requirements specified by the government representative and be submitted electronically via DOD Safe. Unless delays are attributable to the government or explicitly approved, all deliverables are due within fifteen (15) days. These deliverables are:

- Independent Medical Evaluation- Document templates as described in 5.0, will be provided to the medical provider

- All documents associated with 5.1 & 5.2

- All clinical notes from associated visits

- A review of proposed accommodations and their rationale

CONUS

Deliverable Format

5.1 Medical

Documentation Review

Independent Medical Evaluation should be completed after each assessment. Documents received should be well written and easily understood, submitted by email or DoD Safe.

5 calendar days after RA Questions for health care review and provider review.

5 calendar days of RA Questions for Health care review and provider review.

5.2 In person

/Telehealth examination

(OCONUS

exempted)

All medical documentation, including doctor notes, should be completed after each examination. Documents received should be well written and easily understood, submitted by email or DoD Safe.

5 calendar days after the conclusion of consultation.

OCONUS exempted

6.0 Monthly Status

Report (MSR)

Contracted project manager will create and maintain the monthly report as noted in

6.0. Live MSR access will be provided to NAVSUP EEO.

Last business day of the week.

Last business day of the week.

6.2 MEETING WITH THE NAVSUP COR, DISABILITY PROGRAM MANAGER AND THE NAVSUP EEO REASONABLE

ACCOMMODATIONS MANAGER

The contractor shall meet with the EEO office representative to review the status of the current case load. The frequency of this meeting will be at least monthly or as requested by the agency.

Contractor will provide an accurate, mutually agreeable, method of tracking all requests.

7.0 CONTRACTOR PERSONNEL REQUIREMENTS

7.1 Contractors will at a minimum: possess credentials, certifications, and qualifications that are equal to or exceed those of the original provider. This includes, but is not limited to, equivalent or higher levels of licensure, board certifications, professional experience, and any specialty-specific training required for the performance of services under this agreement. NAVSUP EEO Disability Manager will specify the type and level of credential, certification, and qualifications that are required of the healthcare professional when requesting the services.

7.2 Key Personnel:

7.2.1 :Program Manager

7.2.1.1 The Program Manager (PM) will be responsible for managing and overseeing the activities of contractor personnel. The all Program Manager's management responsibilities will include all activities necessary to execute the functions of this PWS for the accomplishment of timely and effective support services.

7.2.1.2 The PM shall be the agency's primary point of contact and shall be available both by phone and email. The PM will be available for an in-person meeting or via Microsoft Teams when notified. If the PM is not available during the times specified above, he/she will notify the government at least 24 hours in advance and provide the contact information for an alternate PM.

7.2.1.3 The PM shall possess the following skills:

- Exceptional skills in leadership, time management, facilitation, and organization.

- Experience in managing live tracking of active and archived cases

- Working knowledge of Microsoft suite applications

- Outstanding knowledge of the Department of Navy reasonable accommodation process

7.2.2 Medical Staff

The have the professional and/or technical skills to perform the services outlined in the PWS contracted personnel shall

- Must match or exceed the qualifications and credentials of original medical professional.

- The provider's field of expertise must correspond to the diagnosis provided.

- Must have virtual/telehealth capabilities.

8.0 PERIOD OF PERFORMANCE

8.1 On-Board Orientation

8.1.1 Within 15 business days after the award of the contract, the government will meet with the PM and conduct an orientation of NAVSUP EEO policies and procedures.

8.1.2 The government will furnish formal training and provide instructions to gain access to the PM for government unique systems only.

8.1.3 The government will provide all necessary NAVSUP EEO policies and Standard Operation Procedures to the PM during the orientation process.

8.1.4 The contractor PM shall attend all NAVSUP EEO sponsored meetings and briefings if required/directed.

8.2 Ordering Period

The five-year (5-year) ordering period shall start on 02 March 2026 and end on 01 March 2031. Task orders shall be issued under this contract, and each will have an identified period of performance.

9.0 PLACE OF PERFORMANCE

For tasks associated with PWS Section 5.1, the place of performance will be the contractors facility or via virtual means. Some tasks associated with PWS section 5.2 may be completed at the contractor facility. However, travel to other locations such as government spaces, opposing counsel spaces, or hearing locations may be required. All travel will be in IAW with PWS section 10.0.

10.0 TRAVEL

The contractor may be required to travel to any NAVSUP work site within DoD/DoN to meet with functional experts in support of this effort.

Travel will be in accordance with FAR 31.205-46. All travel must be pre-approved in writing by the TA or COR prior to the actual travel and all travel must be funded in the contract prior to any travel expenses being incurred. Travel duration of 12 hours or less, per diem does not apply. Vendor will supply a Cost Estimate Worksheet to NAVSUP for prior approval.

If travel, is required, the contractor is responsible for making all needed arrangements for his/her personnel.

10.1 Travel Policy. The Government will reimburse the contractor for allowable travel costs incurred by the contractor in performance of this PWS and determined to be in accordance with FAR subpart 31.2, subject to the following provisions:

10.1.1 Travel required for tasks assigned under this contract shall be governed in accordance with rules set forth for temporary duty travel in FAR 31.205- 46.

10.2 Travel Other. Travel, subsistence, and associated labor charges for travel time are authorized whenever a task assignment requires work to be accomplished at a temporary alternate worksite. Travel performed for personal convenience will not be reimbursed.

11. :GOVERNMENT FURNISHED EQUIPMENT

The if to government will provide no equipment to the contractor other than a conference room needed conduct meetings or other face-to-face tasks.

12. POINTS OF CONTACT:

NAVSUP EEO: DEEO Jennifer Sadler, DDEEO Philip Hopkins

COR: Bradford Powell

Organization/Code: SUPEEO Address: 5450 Carlisle Pike Suite 104

Mechanicsburg, PA 17050- 2411

Phone: 717-605- 6864

E-mail: navsup_hq_eeo.civ@navy.mil

N0018926QW012

mailto:navsup_hq_eeo.civ@navy.mil

13. ABILITY ONE

NAVSUP FLCN Regional Directorate may utilize contractor support through the AbilityOne Program, as needed, to perform contract closeout functions for this acquisition. Information, including business sensitive/confidential or proprietary data, that the offeror provides to the Government or information already in the possession of the Government may be viewed and utilized by the AbilityOne Program support contractor personnel during the course of its contract performance. The information that may be made available to the support contractor may include, for example, pricing and technical proposals, historical contract, pricing and performance information, Commercial Asset Visibility (CAV) reporting information and similar data/information.

By submission of a proposal in response to this solicitation, the offeror and its subcontractors consent to a release of their business sensitive /confidential or proprietary data to the Government's AbilityOne Program support contractor personnel in order to perform close out services. Prior to the release of any such information to the support contractor, the support contractor will have in place with the Government a Non-Disclosure/Non-Use Agreement in accordance with the terms of the AbilityOne Program support contract.

Offerors may execute their own Non-Disclosure Agreement with the AbilityOne Program (AbilityOne contact information available from the contracting point of contact). The support contractor must provide copies of the executed agreements to the Contracting Officer and the Contracting Officer's Representative (COR) for the support contract; and the offeror/contractor for this acquisition must provide copies of the executed Agreement to the Contracting Officer for this acquisition. If the offeror/contractor seeks such a Non-Disclosure Agreement with the AbilityOne Program support contractor, the Agreement must be executed no later than the date of final delivery under the resulting NAVSUP FLCN Regional Directorate contract.

14. AUTHORIZED CHANGES ONLY BY THE CONTRACTING OFFICER

(a) Except as specified in paragraph (b) below, no order, statement, or conduct of Government personnel who visit the Contractor's facilities or in any other manner communicate with Contractor personnel during the performance of this contract shall constitute a change under the "Changes" clause of this contract.

(b) The Contractor shall not comply with any order, direction or request of Government personnel unless it is issued in writing and signed by the Contracting Officer, or is pursuant to specific authority otherwise included as a part of this contract.

(c) The Contracting Officer is the only person authorized to approve changes in any of the requirements of this contract and notwithstanding provisions contained elsewhere in this contract, the said authority remains solely with the Contracting Officer.

In the event the Contractor effects any change at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in charges incurred as a result thereof.

NAME: Jessica Thompson

ADDRESS: 5450 Carlisle Pike, Mechanicsburg, PA 17050

TELEPHONE: (717) 605-1450

Requirements Naval Supply Systems Command (NAVSUP) Equal Employment Opportunity (EEO) office requires contractor services to provide professional medical analysis in relation to Reasonable Accommodations (RA) and assistance with the NAVSUP RA program to allow people with disabilities to participate in the job application process, perform the essential functions of a position, or enjoy equal benefits and privileges of employment as are enjoyed by similarly situated individuals without a disability.

Continuation of Packaging and Marking

Continuation of Inspection and Acceptance

QUALITY ASSURANCE SURVEILLANCE PLAN

Purpose: To ensure that the Government has an effective and systematic method of surveillance for the services in the Performance Work Statement (PWS). The Quality Assurance Surveillance Plan (QASP) will be used primarily as a tool to verify that the contractor is performing all the services required by the PWS in a timely, accurate and complete fashion.

1. Critical performance processes and requirements. Critical to the performance of the support services detailed in the contract performance work statement (PWS) is the timely, accurate and thorough completion of all contract requirements.

2. Performance Standards

a. Schedule - The due dates for deliverables and the actual accomplishment of the schedule will be assessed against original due dates and milestones established for the contract.

b. Deliverables - The deliverables required to be submitted will be assessed against the specifications for the deliverables detailed in the contract for the required content, quality, timeliness, and accuracy as described in the PWS section 6.1..

c. Cost - The COR will review monthly cost vouchers to monitor the contractor's expenditures throughout the contract performance period(s). Also, the COR will analyze the impact on cost of any inaccurate management assertions, acceleration of the due dates for the financial reports, or the lack of personnel.

d. Past Performance - In addition to any schedule, deliverables, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor's record of conforming to contract requirements and to standards of good workmanship, the contractor's adherence to contract schedules including the administrative aspects of performance, the contractor's history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor's business-like concern for the interest of the customer.

3. Surveillance methods: The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to, (a) 100% inspection of required deliverables - meeting minutes, monthly status reports, and required documentation of plans, processes, procedures and guidance and technical requirements; (b) review of invoices;

(c) review of submissions by the COR; (d) periodic, random inspections to ensure the contractor is performing in an acceptable manner; (e) through feedback from the Government personnel or validated customer complaints.

4. Performance Measurement: Performance will be measured in accordance with the following table:

Performance Element

Performance Requirement Surveillance Method

Frequency Acceptable Quality Level

Contract Deliverables

Contract deliverables furnished as prescribed in the

PWS, attachments, etc. as applicable

Inspection by the COR

100% inspection of all contract deliverables.

>95% of deliverables submitted timely and without rework required.

Overall Contract Performance

Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR's annual report on Contractor performance

Assessment by the COR

Annual All performance elements rated Satisfactory (or higher)

Invoicing Monthly invoices per contract procedures are timely and accurate.

Review and acceptance of the invoice

Monthly 100% accuracy

If performance is within acceptable levels, it will be considered to be satisfactory. If not, overall performance may be considered unsatisfactory.

Incentives/Disincentives:

The COR will make an annual report on Contractor Performance (CPARS or other annual report). Failure to achieve satisfactory performance under the contract, reflected in the COR's annual report, may result in termination of the contract and may also result in the loss of future Government contracts. Failure to achieve satisfactory performance under the contract may result in the non-exercise of available options

For each item that does not meet acceptable levels, the Government may issue a Contract Discrepancy Report (CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within 5 days of receipt identifying how future occurrences of the problem will be prevented. Based upon the contractor's past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.

In accordance with inspection of services provisions of the contract, the contractor will be incentivized to provide quality products in a timely manner since the Government can require the Contractor, at no additional fee, to replace or correct work that fails to meet contract requirements. To maximize the profit earned from costs incurred, the contractor is incentivized to ensure that quality products are provided in a timely manner.

CONTRACT ADMINISTRATION PLAN (CAP) FOR FIXED PRICE, INDEFINITE DELIVERY CONTRACTS

In order to expedite the administration of this contract, the following delineation of duties is provided. The names, addresses and phone numbers for these offices or individuals are included elsewhere in the contract award document. The office or individual designated as having responsibility should be contacted for any questions, clarifications or information regarding the administration function assigned.

1. The Procuring Contract Office (PCO) is responsible for:

a. All pre-award duties such as solicitation, negotiation and award of contracts.

b. Any information or questions during the pre-award stage of the procurement.

c. Freedom of Information inquiries.

d. Changes in contract terms and/or conditions.

e. Post award conference.

2. The Contract Administration Office (CAO) is responsible for matters specified in FAR 42.302, except those areas otherwise designated as the responsibility of the Contracting Officer's Representative (COR) or someone else herein.

3. The paying office is responsible for making payment of proper invoices after acceptance is documented.

4. The Ordering Officer is responsible for:

a. Requesting, obtaining and evaluating proposals for orders to be issued.

b. Select the most advantageous offer to the Government for individual Task Orders in accordance with contract provisions. Determining that the price/estimated cost of the order is fair and reasonable for the effort proposed.

c. Obligating the funds by issuance of the delivery order/task order.

d. Authorizing the contractor to begin performance.

e. Providing subcontract approval.

f. Monitoring direct costs on orders issued.

NOTE: The PCO and the Ordering Officer may be the same individual, but in no case shall the COR perform the duties of the Ordering Officer.

5. The Contracting Officer's Representative (COR) is responsible for interface with the contractor and performance of duties such as those set forth below. It is emphasized that only the PCO/CAO has the authority to modify the terms of the contract. In no event will any understanding, agreement, modification, change order, or other matter deviating from the terms of the basic contract between the contractor and any other person be effective or binding on the government. If in the opinion of the contractor an effort outside the scope of the contract is requested, the contractor shall promptly notify the PCO in writing. No action may be taken by the contractor unless the PCO or CAO has issued a contractual change. The COR duties are as follows:

a. Technical Interface

(1) The COR is responsible for all Government technical interface concerning the contractor and furnishing technical instructions to the contractor. These instructions may include: technical advice/recommendations/clarifications of specific details relating to technical aspects of contract requirements; milestones to be met within the general terms of the contract or specific subtasks of the contract; or, any other interface of a technical nature necessary for the contractor to perform the work specified in the contract or order. The COR is the point of contact through whom the contractor can relay questions and problems of a technical nature to the PCO.

(2) The COR is prohibited from issuing any instruction which would constitute a contractual change. The COR shall not instruct the contractor how to perform. If there is any doubt whether technical instructions contemplated fall within the scope of work, contact the PCO for guidance before transmitting the instructions to the contractor.

b. Contract Surveillance

(1) The COR shall monitor the contractor's performance and progress under the contract. In performing contract surveillance duties, the COR should exercise extreme care to ensure that he/she does not cross the line of personal services. The COR must be able to distinguish between surveillance (which is proper and necessary) and supervision (which is not permitted). Surveillance becomes supervision when you go beyond enforcing the terms of the contract. If the contractor is directed to perform the contract services in a specific manner, the line is being crossed. In such as situation, the COR's actions would be equivalent to using the contractor's personnel as if they were government employees and would constitute transforming the contract into one for personal services.

(2) The COR shall monitor the contractor's performance to see that inefficient or wasteful methods are not being used. If such practices are observed, the COR is responsible for taking reasonable and timely action to alert the contractor and the PCO to the situation.

(3) The COR will take timely action to alert the PCO to any potential performance problems. If performance schedule slippage is detected, the COR should determine the factors causing the delay and report them to the PCO, along with the contractor's proposed actions to eliminate or overcome these factors and recover the slippage. Once a recovery plan has been put in place, the COR is responsible for monitoring the recovery and keeping the PCO advised of progress.

(4) If the Contractor Performance Assessment Reporting System (CPARS) is applicable to the contract you are responsible for completing a Contractor Performance Assessment Report (CPAR) in the CPARS Automated Information System (AIS). The initial CPAR, under an eligible contract, must reflect evaluation of at least 180 days of contractor performance. The completed CPAR, including contractor comments if any, (NOTE: contractors are allowed 30 days to input their comments) should be available in the CPARS AIS for reviewing official (PCO) review no later than 270 days after start of contract performance. Subsequent CPARs covering any contract option periods should be ready at 1-year intervals thereafter.

c. Invoice Review and Approval/Inspection and Acceptance

(1) The COR is responsible for quality assurance of services performed and acceptance of the services or deliverables. The COR shall expeditiously review copies of the contractor's invoices or vouchers, certificate of performance and all other supporting documentation to determine the reasonableness of the billing. In making this determination, the COR must take into consideration all documentary information available and any information developed from personal observations.

(2) The COR must indicate either complete or partial concurrence with the contractor's invoice/voucher by executing the applicable certificate of performance furnished by the contractor.

(3) The COR will provide the PCO and the CAO with copies of acceptance documents such as Certificates of Performance.

(4) Upon completion of all services under the contract, the COR shall work with the Contractor to obtain and execute a final invoice no more than 60 days after completion of contract performance. The COR shall ensure that the invoice is clearly marked as a "Final Invoice."

d. Contract Modifications/Orders Under Indefinite Delivery Contracts.

(1) The COR is responsible (if necessary) for developing the statement of work for tasking orders, change orders, or modifications and for preparing an independent government cost estimate of the effort described in the proposed statement of work.

(2) The COR shall provide available and relevant Past Performance information with each request for new Task Orders. The COR shall review and evaluate the contractor's proposal and furnish comments and recommendations.

e. Administrative Duties

(1) The COR is responsible for taking appropriate action on technical correspondence pertaining to the contract and for maintaining files on each contract. This includes all modifications, government cost estimates, contractor invoices/vouchers, certificates of performance, DD 250 forms and contractor's status reports.

(2) The COR shall maintain files on all correspondence relating to contractor performance, whether satisfactory or unsatisfactory, and on trip reports for all government personnel visiting the contractor's place of business for the purpose of discussing the contract.

(3) The COR must take prompt action to provide the PCO with any contractor or technical code request for change, deviation or waiver, along with any supporting analysis or other required documentation.

f. Government Furnished Property. When government property is to be furnished to the contractor, the COR will take the necessary steps to ensure that it is furnished in a timely fashion and in proper condition for use. The COR will maintain adequate records to ensure that property furnished is returned and/or that material has been consumed in the performance of work.

g. Security. The COR is responsible for ensuring that any applicable security requirements are strictly adhered to.

h. Standards of Conduct. The COR is responsible for reading and complying with all applicable agency standards of conduct and conflict of interest instructions.

i. Written Report/Contract Completion Statement.

(1) The COR is responsible for timely preparation and submission to the PCO, of a written, annual evaluation of the contractors performance.

The report shall be submitted within 30 days prior to the exercise of any contract option and 60 days after contract completion. The report shall include a written statement that services were received in accordance with the Contract terms and that the contract is now available for close-out.

The report shall also include a statement as to the use made of any deliverables furnished by the contractor. For contracts where delivery orders are issued, one consolidated report which addresses all actions under the contract may be submitted.

(2) If the Contractor Performance Assessment Reporting System (CPARS) is applicable to the contract you are responsible for completing a final Contractor Performance Assessment Report (CPAR) in the CPARS with 30 days of contract completion.

(3) The COR is responsible for providing necessary assistance to the Contracting Officer in performing Contract Close-out in accordance with FAR 4.804, Closeout of Contract Files.

7. The Technical Assistant (TA), if appointed, is responsible for providing routine administration and monitoring assistance to the COR. The TA does not have the authority to provide any technical direction or clarification to the contract. Duties that may be performed by the TA are as follows:

a. Identify contractor deficiencies to the COR

b. Review contract/delivery order deliverables, recommend acceptance/rejection, and provide the COR with documentation to support the recommendation.

c. Assist in preparing the final report on contractor performance for the applicable contract/delivery order in accordance with the format and procedures prescribed by the COR.

d. Identify contract noncompliance with reporting requirements to the COR.

e. Evaluate the contractor's proposals for specific delivery orders and identify, for the COR, any potential problems, areas of concern, or issues to be discussed during negotiations.

f. Review contractor status and progress reports, identify deficiencies to the COR, and provide the COR with recommendations regarding acceptance, rejection, and/or Government technical clarification requests.

g. Review invoices for the appropriate mix of types and quantities of labor, materials, and other direct costs, and provide the COR with recommendations to facilitate COR certification of the invoice.

h. Provide the COR with timely input regarding technical clarifications for the statement of work, possible technical direction to provide the contractor, and recommend corrective actions.

i. Provide detailed written reports of any trip, meeting, or conversation to the COR subsequent to any interface between the TA and contractor.

APPOINTMENT OF CONTRACTING OFFICER'S REPRESENTATIVE

(a) The Contracting Officer hereby designates the following individual as Contracting Officer's Representative(s) (COR) for this contract:

*TO BE COMPLETED AT AWARD

NAME CODE:

MAIL ADDRESS :

TELEPHONE NUMBER:

(a) The COR will act as the Contracting Officer's representative for technical matters, providing technical direction and discussion as necessary with respect to the specification or statement of work, and monitoring the progress and quality of contractor performance.

The COR is not an Administrative Contracting Officer and does not have authority to take any action, either directly or indirectly, that would change the pricing, quantity, quality, place of performance, delivery schedule, or any other terms and conditions of the contract (or task order), or to direct the accomplishment of effort which goes beyond the scope of the statement of work in the contract (or task order).

(b) It is emphasized that only a Contracting officer has the authority to modify the terms of the contract, therefore, in no event will any understanding, agreement, modification, change order, or other matter deviating from the terms of the basic contract between the contractor and any other person be effective or binding on the Government.

Overall Contract Inspection/Acceptance Locations

Inspection and Acceptance Location

Both Destination Instructions: No additional instructions.

DoDAAC: N00023 CountryCode: USA

NAVAL SUPPLY SYSTEMS COMMAND

5450 CARLISLE PIKE, MECHANICSBURG PA 17050-2411

MECHANICSBURG, PA 17050-2411

UNITED STATES

Bradford Powell, Deputy Director, EEO Email: bradford.l.powell.civ@us.navy.mil

2001 Inspection and Acceptance Location

Both Destination Instructions: No additional instructions.

DoDAAC: N00023 CountryCode: USA

NAVAL SUPPLY SYSTEMS COMMAND

5450 CARLISLE PIKE, MECHANICSBURG PA 17050-2411

MECHANICSBURG, PA 17050-2411

UNITED STATES

Bradford Powell, Deputy Director, EEO Email: bradford.l.powell.civ@us.navy.mil

Inspection and Acceptance Location

Both Destination Instructions: No additional instructions.

DoDAAC: N00023 CountryCode: USA

NAVAL SUPPLY SYSTEMS COMMAND

5450 CARLISLE PIKE, MECHANICSBURG PA 17050-2411

MECHANICSBURG, PA 17050-2411

UNITED STATES

Bradford Powell, Deputy Director, EEO Email: bradford.l.powell.civ@us.navy.mil

Inspection and Acceptance Location

Both Destination Instructions: No additional instructions.

DoDAAC: N00023 CountryCode: USA

NAVAL SUPPLY SYSTEMS COMMAND

5450 CARLISLE PIKE, MECHANICSBURG PA 17050-2411

MECHANICSBURG, PA 17050-2411

UNITED STATES

Bradford Powell, Deputy Director, EEO Email: bradford.l.powell.civ@us.navy.mil

Continuation of Deliveries or Performance

Overall Contract Delivery Period

Period of Performance From 02 Mar 2026 to 01 Mar 2031

The ordering period above may include unexercised options

Line Item Delivery Schedule Estimated Quantity

Address and POC

Period of Performance From 02 Mar 2026 To 01 Mar 2031

650 Each

Period of Performance From 02 Mar 2026 To 01 Mar 2031

20 Each

Period of Performance From 02 Mar 2026 To 01 Mar 2031

110 Each

Period of Performance From 02 Mar 2026 To 01 Mar 2031

1 Lot

Continuation of Accounting and Appropriation Data

Contract Clauses

FAR Clauses Incorporated by Reference

Number Title Effective Date

Alternate/ Deviation

Variation Effective Date

52.233-3 Protest after Award. Aug 1996 52.204-13 System for Award Management Maintenance. Oct 2018 52.204-18 Commercial and Government Entity Code Maintenance. Aug 2020 52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services. Nov 2023 52.203-3 Gratuities. Apr 1984

DFARS Clauses Incorporated by Reference

Number Title Effective Date

Alternate/ Deviation

Variation Effective Date

252.203-7000 Requirements Relating to Compensation of Former DoD Officials. Sep 2011 252.203-7002 Requirement to Inform Employees of Whistleblower Rights. Dec 2022 252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support. Jan 2023

252.204-7018 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services.

Jan 2023

252.204-7020 NIST SP 800-171 DoD Assessment Requirements. Nov 2023 252.232-7003 Electronic Submission of Payment Requests and Receiving Reports. Dec 2018 252.232-7010 Levies on Contract Payments. Dec 2006 252.243-7002 Requests for Equitable Adjustment. Dec 2022 252.244-7000 Subcontracts for Commercial Products or Commercial Services.

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