RFQ_24-104_SOW.pdf

STATEMENT OF WORK

CALIFORNIA DEPARTMENT OF JUSTICE

TBD

VENDOR TBD - PC components, software, and 3-day onsite technical support for PC build class.

This Statement of Work reflects the hardware, software, and technical support to be provided by TBD, hereinafter referred to as the "Contractor," for the Department of Justice, hereinafter referred to as the

"DOJ''.

SCOPE

The Contractor will provide the products, technical support, and warranty as listed in the attached cost worksheet.

DELIVERY AND INVENTORY

• All requested items must be delivered to 4949 Broadway, Room B-225, Sacramento, CA 95820 no later than November 25, 2024.

• The vendor must coordinate with the DOJ point of contact that will be provided upon award of a purchase order to count the inventory of all parts for the 22 PC build kits prior to December 2, 2024.

TECHNICAL SUPPORT

• The vendor will provide three days of on-site technical support for a PC build class taught by DOJ instructors located at 4949 Broadway, Room B-225, Sacramento, CA 95820.

• The vendor will troubleshoot and provide technical support for computers that are not working properly while the DOJ instructor is teaching the class.

• The vendor must have a complete extra set of parts available with them on-site in the event that one or more of the parts used by the instructors or students are defective. If several parts are defective, then it is the responsibility of the vendor to seek and provide replacement parts the following day of the training at no additional cost.

WARRANTY

• A three-year warranty must be provided on all items.

INVOICING AND PAYMENT

An invoice can only be submitted for items noted on the Purchase Order (PO) and must be submitted to the "Bill To" address and person listed on the PO. The invoice shall include the following:

Invoices will contain the following information:

1. Agency Order Number

2. Identify in detail the IT goods and or services acquired, quantities, unit price, extension, description, etc.

3. Distinguish if the item is hardware, software, hardware maintenance, software maintenance, or services

4. Sales tax and/or use tax, identify which items are taxable and non-taxable, tax rate, and input the tax as a separate line item from the goods lines

5. Accurate billing address as stated on the purchase order or contract

6. Supplier invoice number

7. Supplier invoice date

8. Company name and remittance address

The DOJ will not reimburse the Contractor for any incurred expenses related to this purchase unless specified on the Purchase Order.

POINTS OF CONTACT

The points of contact for the term of the contract will be:

Contractor: TBD

Name: TBD

Address: TBD

City, State, Zip: TBD

Phone: TBD

State Agency: Department of Justice

Name: TBD

Address: 4949 Broadway, Room 8225

City, State, Zip: Sacramento, CA 95820

Phone: TBD

Email: TBD Email: TBD