RFQ 2024-52- Clarifying Questions #3.docx.pdf

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RFQ#2024-52-Resolution Services �? ? Conflict Resolution Specialist
Solicitation number
S-C01010-00011731
Issued by
Clackamas County, Oregon

About this file

This document is a Request for Quotes (RFQ) issued by Clackamas County, Oregon for Resolution Services - Conflict Resolution Specialist. The County is seeking to contract with qualified conflict resolution professionals to provide paid services, including trained and culturally conscious mediators, trainers, and restorative dialogue practitioners for various conflict resolution scenarios. The RFQ provides responses to clarifying questions submitted by interested firms, covering topics such as compensation rates, on-site mediation requirements, and documentation for time tracking and confidentiality compliance.

The RFQ outlines a compensation rate of $54.13 per hour for Senior Conflict Resolution Specialists, which is based on the mean hourly wage for mediators, arbitrators, and conciliators in the State of Oregon, plus the average cost of benefits. There are no formal data requirements for this rate, and the same rate will apply to those selected to conduct training, mentoring, and coaching services. The RFQ also confirms that there are no specific requirements for on-site mediation, and mediators will be assigned cases based on their ability to meet the needs of clients. Additionally, the RFQ clarifies that the required documentation for time tracking will comply with mediators' ethical obligations to confidentiality provisions.

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Text version

PH: 503-742-5400 WWW.CLACKAMAS.US

REQUEST FOR QUOTES #2024-52

RESOLUTION SERVICES – CONFLICT RESOLUTION SPECIALIST

RESPONSE TO CLARIFYING QUESTIONS

October 23, 2024

Note that these are questions submitted by interested firms to the above referenced solicitation. The below answers are for clarification purposes only and in no way alter or amend the RFQ as published.

1. What qualitative and/or quantitative data was used to create the compensation rate for Senior Conflict Resolution

Specialist?

Answer: No formal data was collected for the compensation rate for the Senior Conflict Resolution Specialist.

For additional information please see volunteer mediator valuation content provided by Resolution Oregon below:

“Effective July 1, 2024 – June 30, 2025, please value your volunteer mediator contributions at the rate of $54.13 per hour. You may also use this valuation for volunteer mediators providing training services, if the trainer requirements per UO Policy (CDRP §Q ¶5) have been met. This rate is based upon the mean hourly wage for mediators, arbitrators, and conciliators in the State of Oregon, as determined by the U.S. Department of Labor, Bureau of Labor Statistics for 2023, plus the average cost of benefits for Oregon employees as cited in the 2022

State of Oregon Salary and Benefit Report.

You may value the contributions of volunteers providing administrative or clerical support at $43.20 per hour.

This rate is based upon the national valuation of volunteer time, as determined by Independent Sector, plus the average cost of benefits as cited above.”

2. Will the compensation rate be the same for those Senior Conflict Resolution Specialist who are selected to conduct training, mentoring, coaching, etc.?

Answer: Yes.

3. How much space is available at the site location for mediators to conduct on-site mediation services?

Answer: It varies. There are county locations that need to be reserved in advance and availability varies.

Depending on the type of work contractors may be going to locations that best fit the needs of the clients.

4. How often will mediators be required to conduct on-site mediation in order to meet the needs of residents of

Clackamas County?

Answer: There will be no requirements, however, cases will be assigned to mediators who can meet the needs of the clients in a particular case.

5. Will there be opportunities for mediators to also provide services outside of the designated work hours of the site location?

PH: 503-742-5400 WWW.CLACKAMAS.US

Answer: Yes. A mediator’s communication with mediation participants before, during and after the mediation is considered confidential mediation communications which cannot be disclosed to a 3rd party barring an exception to confidentiality as outlined by the ethical code for mediators.

6. Will the required documentation necessary for time tracking of phone calls, voicemails, emails, case note entries, case consults/debriefs with coordinator, case development, and direct services comply with mediators ethical obligation to confidentiality provisions?

Answer: Yes. The confidentiality of mediation communications is covered within a mediation program under ORS

36.11.(7) definition of Mediation Communication: (a)All communications that are made, in the course of or in connection with a mediation, to a mediator, a mediation program or a party to, or any other person present at, the mediation proceedings; and

(b)All memoranda, work products, documents and other materials, including any draft mediation agreement, that are prepared for or submitted in the course of or in connection with a mediation or by a mediator, a mediation program or a party to, or any other person present at, mediation proceedings.

7. The above opportunity is listed as a Request for Quote, however a payment scale has been outlined on page 5 listed under Compensation Rates. Can you clarify if suppliers need to respond as they would to a Request for

Qualifications versus a Request for Quote?

Answer: Please refer to page 7, Section 6 of the RFQ, Application Process and submit according to the instructions listed in Section 1 of the RFQ.

End of Clarifying Questions #3

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