RFQ 19MX5725Q0013 Fulton Boilers.docx

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HMO - Preventive Maintenance Service for Fulton Hydronic Boilers
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This is a Request for Quote (RFQ) for preventive maintenance services for two Fulton Vantage VTG-2000DF dual fuel water heaters at the U.S. Consulate General in Hermosillo, Mexico. The solicitation (RFQ 19MX5725Q0013) seeks a contractor to perform annual maintenance services with a base year contract and four one-year option periods. The contract will be firm-fixed price, with services to be delivered between 8:00 AM and 4:30 PM Monday through Friday, with potential weekend scheduling. Contractors must be registered in the System for Award Management (SAM) and provide trained technicians to conduct comprehensive preventive maintenance, including tasks such as inspecting fuel systems, checking control panels, testing safety devices, and cleaning equipment components.

Key solicitation details include a submission deadline of July 31, 2025, at 12:00 hours local time, with proposals to be submitted electronically to hermogsocontracts@state.gov. Offerors must provide past performance information, evidence of licensing and permits, and a strategic service plan. The contract requires contractors to have appropriate insurance, comply with local labor laws, and undergo security background checks. Evaluation will be based on a lowest-price, technically acceptable approach, with the government reserving the right to award without discussions. The solicitation emphasizes that repairs and parts replacements are not included in the base contract and will require separate authorization and pricing.

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RFQ 19MX5725 Q 0013 FULTON BOILERS PREVENTIVE MAINTENANCE SERVICE

TABLE OF CONTENTS

SECTION 1 - THE SCHEDULE

· SF 1449 cover sheet

· Continuation To SF-1449, RFQ Number 19MX5725Q0013, Prices, Block 23

· Continuation To SF-1449, RFQ Number 19MX5725Q0013 , Block 20 Description/Specifications/Work Statement

· Attachment 1Equipment Description
· Attachment 2SOW Maintenance Description
· Attachment 6DUNS, NCAGE & SAM Registration Instructions
· Attachment 7NDAA Compliance Letter

SECTION 2 - CONTRACT CLAUSES

· Contract Clauses

· Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 - SOLICITATION PROVISIONS

· Solicitation Provisions

· Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 4 - EVALUATION FACTORS

· Evaluation Factors

· Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 5 - REPRESENTATIONS AND CERTIFICATIONS

· Offeror Representations and Certifications

· Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 1

COVER PAGE

See SF-1449 in attached file.

THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19MX5725Q0013

PRICES, BLOCK 23

1.1 GENERAL

The contractor shall furnish and deliver maintenance services for 2 Fulton dual fuel Vantage VTG-2000DF water heaters for the US Consulate General Hermosillo as requested and approved by the Contracting Officer in accordance with the specifications, terms and conditions set forth herein.

1.2 CONTRACT TYPE

This is a firm-fixed price Contract.

1.3 PERIOD OF PERFORMANCE

The performance period under this contract will commence on the date listed in the Award Letter and continue for twelve (12) months, with four (4), one-year options to renew.

The Contracting Officer may also extend this contract for an additional six (6) months, if required by the Government, in accordance with the FAR clause 52.217-8 Option to Extend Services, in Section 2 of this contract

1.4 NOTICE TO PROCEED

After contract award and submission of acceptable insurance certificates, the Contracting Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from the start date listed in Notice to Proceed unless the Contractor agrees to an earlier date) on which performance shall start.

1.5 CURRENCY

Offerors and payments in U.S. Dollars U.S. firms are eligible to be paid in U.S. dollars. U.S. firms desiring to be paid in U.S. dollars should submit their offer in U.S. dollars. A U.S. firm is defined as a company which operates as a corporation under the laws of the state within the United States. Local companies are eligible to be paid in U.S. dollars provided that such company has a bank account in U.S. dollars at a Local Bank.

Offerors and payments in Pesos, Mexican Currency Any firm that is not U.S. firm is a foreign firm. Any local or foreign firm that does not meet the definition of a U.S. firm shall submit its prices and receive payment in local currency unless the foreign or local firm has a U.S. dollar bank account in Mexico.

THE SCHEDULE -PRICING

1.6 VALUE ADD TAX

U.S. Firms Value Added Tax (VAT) is not applicable to U.S. firms; therefore, it shall not be included in U.S. firms’ rates or invoices.

Local Companies Value Added Tax (VAT) for offers submitted by local companies, either in U.S. Dollars or in Pesos, Mexican currency, is not included in line-item rates. Instead, it will be priced as a separate amount in the contract and on the Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion.

1.7 PRICING

This is a fixed-price contract with four (4) one-year options.

(a) The Contractor shall provide the supplies or services for the base period of the contract at the rates shown below and any option years exercised by the Government.

(b) The Government will pay the Contractor the fixed price per service described after they has been delivered and received by the Contracting Officer (CO) or the Contracting Officer Representative (COR), along with required reports and paperwork including proper invoice.

(c) The prices listed below shall include all labor, materials, overhead, and profit. The Government will not pay any additional expenses.

1.7.1 BASE YEAR PRICES

The contractor shall provide the services stated below for the Base Period of the contract, starting on the effective date in the Notice to proceed and continuing for a period of 12 months.

The firm fixed price for this Base Year shall be a fully loaded rate.

As per paragraph 1.6, above, insert currency: ________

1.7.1 Base Year, Prices

CLIN
Description
Qty of equipment
Type of service
No. of serv.
Unit Price/Serv.
Total
001
Boiler preventive maintenance service
2
Annual
1
$
$

Sub -Total

VAT (IVA)
$

Estimated Total Contract Price for the Base Year (Grand Total w VAT)

PRICING

1.7.2 FIRST OPTION YEAR PRICES

The contractor shall provide the services stated below for the First Option Year of the contract.

The firm fixed price for this First Option Year shall be a fully loaded rate.

1.7.2 First Option Year, Prices

CLIN
Description
Qty of equipment
Type of service
No. of serv.
Unit Price/Serv.
Total
101
Boiler preventive maintenance service
2
Annual
1
$
$

Sub -Total

VAT (IVA)
$

Estimated Total Contract Price for the First Option Year

1.7.3 SECOND OPTION YEAR PRICES

The contractor shall provide the services stated below for the Second Option Year of the contract.

The firm fixed price for this Second Option Year shall be a fully loaded rate.

1.7.3 Second Option Year, Prices

CLIN
Description
Qty of equipment
Type of service
No. of serv.
Unit Price/Serv.
Total
201
Boiler preventive maintenance service
2
Annual
1
$
$

Sub -Total

VAT (IVA)
$

Estimated Total Contract Price for the Second Option Year

1.7.4 THIRD OPTION YEAR PRICES

The contractor shall provide the services stated below for the Third Option Year of the contract.

The firm fixed price for this Third Option Year shall be a fully loaded rate.

1.7.4 Third Option Year, Prices

CLIN
Description
Qty of equipment
Type of service
No. of serv.
Unit Price/Serv.
Total
301
Boiler preventive maintenance service
2
Annual
1
$
$

Sub -Total

VAT (IVA)
$

Estimated Total Contract Price for the Third Option Year

1.7.5 FOURTH OPTION YEAR PRICES

The contractor shall provide the services stated below for the Fourth Option Year of the contract.

The firm fixed price for this Fourth Option Year shall be a fully loaded rate.

1.7.5 Fourth Option Year, Prices

CLIN
Description
Qty of equipment
Type of service
No. of serv.
Unit Price/Serv.
Total
401
Boiler preventive maintenance service
2
Annual
1
$
$

Sub- Total

VAT (IVA)
$

Estimated Total Contract Price for the Fourth Option Year

1.7.6 GRAND TOTAL

Grand total Contract Price, Including all Option Years

Base Year
$
First Option Year
$
Second Option Year
$
Third Option Year
$
Fourth Option Year
$
Grand Total - Base plus all Option Years
$

1.8 REPAIR SERVICES

Repairs are NOT included under this contract and are to be done separate from this contract. However, the US Government desires current labor rates if there is an issue discovered during the preventive maintenance of the specified equipment. Please provide your current labor rates in the Repair Option fields below. As stated in 3.1.4 any necessary repairs or parts will be submitted for approval and then billed against a separate purchase order. The Contractor is not approved to do any additional work without specific authorization from the Contracting Officer.

1.8.1 Repair Labor Rates

Base Year $/ hr
$
First Option Year $/ hr
$
Second Option Year $/ hr
$
Third Option Year $/ hr
$
Fourth Option Year $/ hr
$

PERFORMANCE WORK STATEMENT

1 GENERAL INFORMATION

The US Consulate General in Hermosillo requires preventive maintenance services for 2 Fulton dual fuel Vantage VTG-2000DF water heaters of the compound.

The Contractor under this SOW shall be responsible for labor, tools, equipment and materials required to carry out all preventive maintenance as outlined in this SOW. The technician shall sign off on every task specified in the Statement of Work and will provide a typewritten copy of their report to the COR or the COR's designate within five business days of each maintenance visit. The Government has the O&M Manual.

The Contractor shall provide all necessary managerial, administrative, and direct labor personnel, as well as all transportation, equipment, tools, supplies, and materials required to perform inspection, maintenance, and component replacement as required to maintain the systems in accordance with this work statement. Under this Contract the Contractor shall provide services of trained and qualified technicians to inspect, adjust, and perform scheduled preventive maintenance.

1.1 Performance Standards

The equipment shall be clean and in good operating condition upon completion of the service. The preventive maintenance service shall result in the parts of the system serviced being in a condition to operate efficiently and effectively.

1.2 Location of Services

U.S. Consulate General Hermosillo located in Boulevard Juan Navarrete #291, Col. Raquet Club, Hermosillo, Sonora, Mexico

1.3 Hours of Performance

The Contractor shall maintain work schedules. The schedules should take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. The Contractor shall deliver standard services between the hours of 8:00AM and 4:30PM Monday through Friday. Depending on operating conditions, some events could be scheduled during the weekend.

2 DESCRIPTION OF EQUIPMENT

The US Consulate General Hermosillo requires the Contractor to maintain the following equipment in a safe, reliable, and efficient operating condition.

Description
Brand/Model
Quantity
Hydronic water condensing boiler, dual fuel (natural gas and diesel)
Fulton Vantage VTG-2000DF
2

3 SCHEDULED PREVENTIVE MAINTENANCE

3.1 GENERAL

3.1.2 The Contractor shall perform preventive maintenance as outlined in ATTACHMENT 1 STATEMENT OF WORK. The objective of scheduled preventive maintenance is to minimize system malfunction, breakdown, and deterioration when units are operating.

3.2.2 The Contractor shall supply, and replace expendable parts that have become worn due to wear and tear. The Contractor must have it available for normal maintenance to include: gaskets, oil, chemicals or cleaning products, filters (air, fuel, oil), grease, sealant, fuses, thermal insulation; in addition to the appropriate tools, testing equipment, safety shoes and apparel for technicians, personal protective equipment (hands, hearing, eye protection), SDS, cleaning material and oil spill containment kits.. Maintenance materials shall be unused and are to be industry standard and intended for the task to be performed. Parts shall be OEM approved.

3.1.3 Exclusion. This contract does Not include repair of equipment and replacement of hardware (e.g., controller, burner, pump, pipping, sensor.) Hardware replacements will be separately priced out by the Contractor for the Government’s approval and acceptance. The Government has the option to accept or reject the Contractor’s quote for parts and reserves the right to obtain similar spare parts from other competitive sources. If required by the Government, the Contractor shall utilize Government-purchased spare parts, if awarded the work. Such repairs/replacements will be accomplished by a separate purchase order. However, this exclusion does not apply if the repair is to correct damage caused by Contractor negligence.

3.1.4 Replacement/repair of any electronic or electrical parts shall be approved by the COR prior to installation of the part. If the Contractor proceeds to replace any electronic or electrical parts without COR approval, the Contractor shall de-install the parts at no cost to the Government.

3.1.5 Stocking of recommended repair parts is at the discretion of the Facility Manager and is dependent upon the nearest location of the Equipment manufacturer, distributor, or dealer. A recommended spare parts list shall be obtained by the contractor from the manufacturer or distributor and provided to the Facility Manager to procure.

3.2 CHECKLIST APPROVAL

The Contractor shall submit to the COR a schedule and description of preventive maintenance tasks which the Contractor plans to perform. The Contractor shall prepare this schedule and task description in a checklist format for the COR’s approval prior to contract work commencement.

3.2.1. The Contractor shall provide trained technicians to perform the service at frequencies stated in Exhibit A and on the equipment called out in this SOW. The technician shall sign off on every item of the checklist and leave a copy of this signed checklist with the COR or the COR's designate after each maintenance visit.

3.2.2. It is the responsibility of the Contractor to perform all manufacturers’ recommended preventive maintenance including preventive maintenance recommended by the manufacturers’ technical manuals for the respective equipment.

3.2.3 Additionally, the maintenance contractor shall obtain and keep at the post O&M binders provided by the manufacturers. These binders shall be placed in a location accessible to post personnel to review as needed.

3.3 PERSONNEL, TOOLS CONSUMABLE MATERIALS AND SUPPLIES

3.3.1 The Contractor shall provide trained technicians with the appropriate tools and testing equipment for scheduled maintenance, safety inspection, and safety testing as required by this Contract. The Contractor shall provide all the necessary materials and supplies to maintain, service, inspect and test all the systems to be maintained.

3.3.2 Repairs are not included in this contract. This contract does Not include repair of equipment and replacement of hardware (e.g., bearings, motors, fans, etc.) Hardware replacements will be separately priced out by the Contractor for the Government’s approval and acceptance. The Government has the option to accept or reject the Contractor’s quote for parts and reserves the right to obtain similar spare parts from other competitive sources. If required by the Government, the Contractor shall utilize Government-purchased spare parts, if awarded the work. Such repairs/replacements will be accomplished by a separate purchase order. However, this exclusion does not apply if the repair is to correct damage caused by Contractor negligence.

SECTION 1

3.3.3 Disposal of used oil, fuel, battery, and other toxic substances. The Contractor is responsible for proper disposal of toxic/hazardous substances. All material shall be disposed of according to Government and Local law. After proper disposal the contractor must show proof of authorized disposal of these toxic/hazardous substances.

3.4 SOFTWARE, LICENSES AND PASSWORDS

Copies of all software and licenses needed to control or to adjust the communications module shall be given to the post upon completion of the work

4 CONTRACTOR’S PERSONNEL

All personnel assigned by the contractor for the performance of the respective services shall be supervised by the Contractor. There shall be no employer-employee relationship between the USG and the contractor’s personnel.

The Contractor shall designate a representative who shall supervise the Contractor’s technicians and be the Contractor’s liaison with the US Consulate General Hermosillo. The Contractor’s employees shall be on-site only for contractual duties and not for any other business or purpose. Contractor employees will be given access to the equipment and equipment areas and will be escorted by Consulate personnel.

The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous, or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government

5 STANDARDS OF CONDUCT

5.1 General. The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to employees as may be necessary. Each Contractor employee shall adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.

5.2 Neglect of Duties. Neglect of duties is unacceptable. This includes sleeping while on duty, unreasonable delays, or failures to carry out assigned tasks, conducting personal affairs during duty hours, and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

5.3 Disorderly Conduct. The Contractor shall not condone disorderly conduct, use of abusive or offensive language, quarreling, and intimidation by words, actions, or fighting. Also included is participation in disruptive activities that interfere with normal and efficient Government operations.

5.4 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances which produce similar effects.

5.5 Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These circumstances include but are not limited to the following actions: falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records; unauthorized use of Government property, theft, vandalism, or immoral conduct; unethical or improper use of official authority or credentials; security violations; organizing or participating in gambling in any form; and misuse of weapons.

5.6 Key Control. The Contractor will not be issued any keys. The keys will be checked out by a “Cleared American” escort on the day of service requirements. This is not applicable for non-CAA spaces.

5.7 Notice to the Government of Labor Disputes. The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

6 INSURANCE REQUIREMENTS

6.1 PERSONAL INJURY, PROPERTY LOSS OR DAMAGE (LIABILITY)

The Contractor hereby assumes absolute responsibility and liability for any and all personal injuries or death and/or property damage or losses suffered due to negligence or misconduct of the Contractor's personnel in the performance of the services under this contract.

6.2 INSURANCE

6.2.1 Amount of Insurance. The contractor is required to provide whatever insurance is legally necessary. The contractor shall, at its own expense, provide and maintain during the entire performance of this contract, the following insurance amounts:

6.2.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

Property Damage on or off the site (stated in U.S. dollars):

Per occurrence:$500
Cumulative:$5,000

6.2.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

6.2.4 For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

6.2.5 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

a) any property of the Contractor,

b) its officers,

c) agents,

d) servants,

e) employees, or

f) any other person, Arising from and incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

6.2.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

6.2.7 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

6.2.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

7 LAWS AND REGULATIONS

7.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

7.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

8 SPECIAL CONTRACT REQUIREMENTS

8.1 Security

8.1.1 General. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual. The Government will run background checks on all proposed Contractor employees. Within 5 days of the award of the contract, the Contractor provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. It is anticipated that security checks will take four (4) weeks to perform.

For each individual the list shall include:

· Full name

· Place and date of birth

· Current address

· Copy of an official Identification (INE, Passport)

· Completed RSO Contractor security questionnaire.

8.1.2 A U.S. Government employee is to be always with the contractor’s workers while there are on site. No worker/employee/equipment/material/vehicle will be allowed to enter the compound or any building without written approval from the Regional Security Office (RSO).

9 DISCLOSURE OF INFORMATION

Any information made available to the contractor by the US Government shall be used only for the purpose of carrying out the provisions of this contract and shall not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract. The information might include names, positions, sections, agencies and any other proprietary information as applicable.

10 AUTHORIZATION AND APPROVAL

10.1 Officer authorized to sign and approve

Only any warranted Contracting Officer assigned to the General Services Office at the U.S. Consulate General in Hermosillo is authorized to sign and approve task orders as well as to provide Notice to Proceed.

All authority to change or modify the basic contract, including the exercising of any options, remains with the Contracting Officer assigned to the General Services Office at the U.S. Consulate General Hermosillo.

10.2 Authorization to give instructions and directions

No person or agency other than the Contracting Officer (CO) is authorized to give instruction, orders or directions on behalf of the Government to the Contractor or his employees, unless such person or agency is authorized in writing by the CO to so act. The authority of such person or agency is strictly limited to the written authorization provided by the CO. The duty is upon the Contractor to determine the authority of such person or agency. Any questions regarding the authority of such person or agency should be directed to the CO in writing.

10.3 Delegation of authority

The CO may designate and authorize a representative(s) to act on his/her behalf under this contract. Such representative(s) as may be appointed shall be designated by a letter from the CO and a copy of the letter shall be given to the Contractor. The COR shall represent the CO as specified in his/her delegation of authority letter. The COR shall not be authorized to issue change orders or adjustments. Changes in the Scope of Work/Specifications or any increase or decrease in the work called for by this contract shall be made by the CO by an executed modification to this contract.

10.4 Contracting Officer Representative (COR)

652.242-70 Contracting Officer’s Representative (COR) (AUG 1999)

(c) The Contracting Officer may designate in writing one or more Government employees, by name or position title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer’s Representative (COR). Such designation(s) shall specify the scope and limitations of the authority so delegated; provided, that the designee shall not change the terms or conditions of the contract, unless the COR is a warranted Contracting Officer, and this authority is delegated in the designation.

The COR for this contract is HVAC Control Technician.

11 INVOICING AND PAYMENT

Upon completion and acceptance of the work. The contractor shall submit its electronic Invoice clearly stating the services provided as described in the respective purchase order. This invoice shall be submitted to the following email address:

hermoinvoices@state.gov

11.1 Invoice Revision

The COR will review each summary invoice and approve invoices for payment. It shall be the COR who will interact with the Contractor on any invoice problems.

11.2 Payment

Payment shall be made in local currency by Electronic Funds Transfer (EFT) within 30 days after receipt of the proper invoice.

12 OPTION PERIODS

This Contract includes four (4) one-year option periods. Therefore, the U.S. Government may extend this contract under FAR 52.217-9, “Option to Extend the Term of the Contract” and 52.217-8, “Option to Extend Services”.

These option periods are priced in paragraphs section 1, First Option Year Prices, Second Option Year Prices, Third Option Year Prices and Fourth Option Year Prices if exercised, the option period shall commence at the expiration of the previous period of performance and will continue for 12 months.

13 DELIVERABLES

Provide a typewritten report to Post Facilities Manager containing following:

a) System information (make, model, all device types)

b) Pass/Fail of each feature and type of component tested. If a device fails, note device type, address, and location within Post

c) Any comments on system (or device) condition pertaining to service life and dependability

d) Full printout of test from system printer The following items shall be delivered under this contract:

Description
QTY
Delivery Date
Deliver to
Names, biographic data, police clearance on Contractor personnel (see 8.1.1)
1
30 days after contract award
COR
Certificate of Insurance (see 6)
1
30 days after contract award
CO
PM Checklist signed by Contractor’s employee (see 3.2)
1
After completion of each maintenance service
COR
Invoice (see 11)
1
After completion of each maintenance service
COR

14 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective
Scope of Work Paragraphs
Performance Threshold

Services.

Performs all services set forth in the Statement of Work (SOW).

1 thru 13 All required services are performed and standards are met. No more than one (1) customer complaint is received per month.

Complaints can originate from Government personnel or the COR.

14.1 SURVEILLANCE

The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

14.2 STANDARD

The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

14.3 PROCEDURES

(1) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR. If the COR observes unacceptable services, they will follow the same procedures.

(2) The COR will complete appropriate documentation to record the complaint.

(3) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(4) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(5) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(6) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint. If necessary, complaints from the COR will be verified by a third party.

(7) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(8) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

LIST OF ATTACHMENTS

Attachment # Description

Attachment 1SOW Maintenance Description
Attachment 2Payment Registration Form- Pesos, Mexican Currency
Attachment 3Payment Registration Form– USD to a Bank in the United States
Attachment 4Payment Registration Form – USD to a Bank in Mexico
Attachment 5DUNS, NCAGE & SAM Registration Instructions
Attachment 6NDAA Compliance Letter
Attachment 7DEI

ATTACHMENT 1

Statement of Work

GENERAL REQUIREMENTS

The Contractor under this SOW shall be responsible for labor, tools, and materials required to carry out all preventive maintenance as outlined in this SOW. The technician shall sign off on every task specified in the Statement of Work and will provide a typewritten copy of their report to the COR or the COR's designate within five business days of each maintenance visit. The Government has the following manuals: User Manual, O&M Manual.

SCOPE OF WORK

Contractor shall provide all materials, supervision, labor, tools, and equipment to perform preventive maintenance. All personnel working in the vicinity shall wear and/or use safety protection while all work is performed. Any questions or injuries shall be brought to the attention of the Post Occupation Safety and Health Officer (POSHO) immediately. Safety Data Sheets (SDS) shall be provided by the Contractor for all HAZMAT materials. Copies shall be provided to the COR for approval.

The Contractor shall supply, and replace expendable parts that have become worn down due to wear and tear. The Contractor must have it available for normal maintenance to include: gaskets, oil, chemicals or cleaning products, filters (air, fuel, oil), grease, sealant, fuses, thermal insulation; in addition to the appropriate tools, testing equipment, safety shoes and apparel for technicians, personal protective equipment (hands, hearing, eye protection), SDS, cleaning material and oil spill containment kits.

Maintenance materials shall be unused and are to be industry standard and intended for the task to be performed. Parts are to be OEM approved.

SAFETY AND SPECIAL INSTRUCTIONS:

1. Follow site safety procedures and supervisor’s instructions.

2. Schedule outage with operating personnel.

3. Use extreme caution when climbing access ladders.

4. Perform applicable lockout/tag out steps of site safety procedures.

5. Lockout and disconnect the main power before tightening the main supply lugs to avoid the hazard of electrical shock, which could result in serious personal injury or death.

6. Record and report equipment damage or deficiencies.

7. Review and follow the manufacturer’s O&M instructions.

8. Record results in the equipment history log.

9. Allow only qualified personnel to do maintenance work on this equipment.

10. Allow only qualified personnel to do maintenance work on this equipment.

ATTACHMENT 1

Fulton Boilers Annual maintenance procedure

1. Check for air and gas leaks in the combustion chamber.

2. Review present alarms on panel control and correct.

3. Inspect the fuel train, burner, and control panel to be sure components are free of debris and are properly attached to the boiler.

4. Check and adjust the burner settings to the manufacturer's recommended settings.

5. Check the switches and master switch for proper operation.

6. Verify all electrical connections are tight.

7. Inspect the main gas feed pipe for the presence of corrosion. Check the operation of the gas pressure gauge and the main valve.

8. Examine the venting system (air intake and exhaust piping): check all joints and pipe connections for tightness; check piping for corrosion or deterioration; check that the piping is clear of debris; check that the condensate drain system is functioning.

9. Inspect and clean the oil burner gun and ignition assembly, when appropriate.

10. Check the flame failure of the system components.

11. Inspect the fuel system for leaks and change the fuel filter element.

12. Clean and low water cut. Replace when appropriate.

13. Replace oil pump filter.

14. Clean and check air pump coupling alignment.

15. Perform a slow drainage test for a low water cut.

16. Inspect refractory material of the burner.

17. Check the pipes and wiring of all interlocks and shut off valves.

18. Verify calibration of all instruments, indicating values. Report those that need to be replaced.

19. Check the combustion control system for proper operation.

20. Inspect and clean the atomizers and oil strainers for proper operation.

21. Test safety valve and ensure it properly closes.

22. Check the gas drip leg and gas strainer.

23. Clean the surfaces next to the boiler chimney.

24. Drain the boiler, open manholes and clean water sides.

25. Clean burner and fans.

26. Replace combustion air filter.

27. Replace all removed gaskets, never re-use.

28. In the burner, ensure pilot and electrode are positioned and adjusted.

29. Leak test of all fuel and air valves.

30. Test the operation of all controls and safety devices.

31. Adjust combustion: Make sure the burners properly mix air and fuel and restore the most appropriate amount of excess air throughout the boiler operating range. A combustion analyzer should be used to adjust the air-fuel ratio for maximum operational efficiency when appropriate.

32. Check the operation of the heating pumps and heating water supply valve.

33. Verify proper operation of feed water pumps.

34. Clean and inspect combustion exhaust ducts.

35. Verification of torque settings on fireside access doors @23lbft

36. Test and certify the boiler monitoring system.

37. Provide technical report with recommendations if there are. This is a requirement to submit invoice.

ATTACHMENT 2

PAYMENT REGISTRATION FORM

Pesos, Mexican Currency Company Information

New Registration of Account Change of Account

Fiscal Name of the account holder

RFC (for Mexican Companies)

Name - Point of Contact

Telephone Number(s)

E-mail Address

Company Address

Bank information needed for EFT transfers in Pesos, Mexican Currency.

BANK INFORMATION

Bank Name

CLABE Interbancaria (18 digits)

Currency of Account
MXN
If it is a collection account, please include the reference number:
Numeric Reference:__________________
Alphanumeric Reference:__________________
________________________________________________
SignatureDate

FMC approval _____________________________________

Note to Offeror: This form has to be signed and attached in PDF format.

ATTACHMENT 3

PAYMENT REGISTRATION – USD

TO A BANK IN THE UNITED STATES

New Registration of Account Change of Account

Name of the account holder

Name - Point of Contact

Telephone Number

E-mail Address

Address

DUNS Number

Vendor US Tax ID __________________________

Bank information needed for EFT transfers in USD to a Bank in the United States

BANK INFORMATION

Bank Name

Bank Routing Number (must be 9 digits beginning with a 0,1,2 or 3)

Account Number

Currency of Account
USD
________________________________________________
SignatureDate

ATTACHMENT 4

PAYMENT REGISTRATION – USD

TO A BANK IN MEXICO

New Registration of Account Change of Account

Fiscal Name of the account holder

RFC (for Mexican Companies)

Name - Point of Contact

Telephone Number(s)

E-mail Address

Company Address

Unique Entity ID

Bank information needed for EFT transfers in U.S. Dollars to a U.S. Dollar Bank Account in Mexico.

BANK INFORMATION

Bank Name

SWIFT Bank Mexico (Different from SWIFT Intermediate Bank)

CLABE Interbancaria (18 digits)

Currency of Account
USD

INTERMEDIATE BANK

INFORMATION

Bank Name

SWIFT Intermediate Bank (Different from SWIFT Bank Mexico)

________________________________________________
SignatureDate

ATTACHMENT 5

REGISTRATION INSTRUCTIONS FOR

DATA UNIVERSAL NUMBERING SYSTEM (DUNS), NATO COMMERCIAL AND GOVERNMENT ENTITY (NCAGE) CODE

AND

SYSTEM FOR AWARD MANAGEMENT (SAM)

1. Background:

To be eligible for an award, all prospective Offerors shall have a SAM Unique Entity ID; a Commercial and Government Entity (Cage)/North Atlantic Treaty Organization (NATO) = (NCAGE) Code; and an active registration in System for Award Management (SAM). Refer to FAR 4.605(b).

Vendors have experienced difficulty registering in SAM. One of the most common issues is inaccurate address validation. SAM first validates that addresses entered when requesting NATO Commercial and Government Entities (NCAGE) and unique entity ID match. If SAM.gov cannot validate your entity, you can create a help ticket with the Federal Service Desk at www.fsd.gov.

NOTE: it is very important that each company/entity register with their fiscal company name and address in NCAGE as well as in SAM and without misspelling/typos. The information shall match and be exactly the same on all registrations, if not, the process will take much longer.

3. NATO Commercial and Government Entity (NCAGE) Code:

Foreign entities shall obtain a NCAGE code for each Unique Entity ID they plan to register in SAM, before starting the registration process. Make sure the name and address information provided to obtain the NCAGE code matches that of the Unique Entity ID. Allow up to three (3) business days to receive the NCAGE code.

The direct link NCAGE Request Tool is: AC/135 (nato.int)

2. Unique Entity ID

On April 4, 2022, the federal government stopped using the DUNS number to uniquely identify entities. This transition allows the government to streamline the entity identification and validation process, making it easier and less burdensome for entities to do business with the federal government. the unique entity identifier used across the federal government changed from the DUNS Number to the Unique Entity ID (generated by SAM.gov).

The Unique Entity ID is a 12-character alphanumeric ID assigned to an entity by SAM.gov.

Therefore,

a. Any entity (contractor, corporation, partnership, organization, or individual) wishing to do business with the federal government under a Federal Acquisition Regulation (FAR) based contract, or anyone applying for federal grants, cooperative agreements, or other forms of federal financial assistance through.

Grants.gov, must be registered in SAM.gov. Overseas federal acquisition awards up to $30,000 are granted an exception.

b. Current SAM.gov registrants have already been assigned their Unique Entity Identifier and can view it within SAM.gov; there is no further action required. Existing registered entities can find their Unique Entity ID by following the steps here.

c. After April 4, 2022, entities registering in SAM.gov will no longer have to go to Dun & Bradstreet and acquire a DUNS number.

4. System for Award Management (SAM)

Offeror must register the entity in SAM at - www.sam.gov Entity Registration

Please give yourself plenty of time before your contract application deadline. Allow up to 10 business days after you submit before your registration is active in SAM.

See SAM Entity Registration Checklist to know more about the information that will be requested during your registration.

Note to Offerors: Opening an account at sam.gov does not mean that you are registered. You need to click on GET STARTED and follow the system guidance to complete the registration

If you completed or started your registration before May 2021, please note that sam.gov has changed. Please see the main changes description in the following link:

https://www.fsd.gov/gsafsd_sp?id=kb_article&sys_id=1cb691e91bfaa8d02fe5ed7ae54bcb0d

5. Federal Service Desk For further guidance and help please contact the Federal Service Desk at https://www.fsd.gov

ATTACHMENT 6

NDAA COMPLIANCE LETTER

Section 889 of the National Defense Authorization Act (NDAA) prohibits the use or procurement of service or telecommunications equipment manufactured by ZTE, Huawei, and Xiamoi (or any subsidiary or affiliate of such entities) in support of public safety, security of government facilities, physical security surveillance of critical infrastructure, and other national security purposes.

Such branded products are defined as any information security product, solutions, and services supplied, directly or indirectly, by said manufactures to include video surveillance and telecommunications equipment produced by Hytera Communication Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities).

IN COMPLIANCE WITH THE NDAA, we declare that:

(a) Our network does not employ any device or equipment from the manufacturers stated above.

(b) All products and services provided to the U.S. Consulate will not employ any device or equipment from the manufacturers stated above.

Vendor Information

Company Name ____________________________ Name - Point of Contact_______________________________ Telephone Number(s) ___________________________ E-mail Address _________________________________ Company Address____________________________________

ATTACHMENT 7

CERTIFICATION REGARDING COMPLIANCE WITH APPLICABLE FEDERAL ANTI-DISCRIMINATION LAW

All Department of State contractors must certify that they do not operate any programs promoting DEI that violate any applicable anti-discrimination laws and agree that such certification is material for purposes of the government’s payment decision and therefore subject to the False Claims Act. See 31 U.S.C. 3729(b)(4).

DIRECTIONS FOR CONTRACTORS and/or OFFERORS 1.Read the entire certification provided below.

2.After you have read the provisions, please check the appropriate boxes.

3.Upon completion of Step 2, fill out the representation below. NOTE: This certification is made by a person with the authority to bind the contractor or offeror.

4.Return completed form to the Contracting Officer/POC shown in the e-mail.

CERTIFICATION:

The Contractor or prospective offeror certifies they:

☐ are in compliance in all respects with all applicable Federal anti-discrimination laws is material to the government’s payment decisions for purposes of section 31 USC 3729(b)(4) (False Claims Act); and

☐ do not operate any programs promoting Diversity, Equity, and Inclusion that violate any applicable Federal anti-discrimination laws.

Contractor or Offeror Name (Printed or Typed): ___________________________________________

Authorized Representative Name and Title: ______________________________________________

Authorized Representative Signature and Date: ____________________________________________

Solicitation or Contract Number: ___________________________________________________

SECTION 2

CONTRACT CLAUSES

2.1 FAR 52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS (NOV 2023)

FAR 52.212-4, CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS (NOV 2023) IS INCORPORATED BY REFERENCE. (SEE SF-1449, BLOCK 27A)

2.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2024)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (NOV 2021) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) ( 31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (AUG 1996) ( 31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

|_|(1)52.203-6, Restrictions on Subcontractor Sales to the Government (JUN 2020), with Alternate I (NOV 2021) ( 41 U.S.C. 4704 and 10 U.S.C. 4655).
|_|(2)52.203-13, Contractor Code of Business Ethics and Conduct (NOV 2021) ( 41 U.S.C. 3509)).

SECTION 2

CONTRACT CLAUSES

|_|(3)52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)
|_|(4)52.203-17, Contractor Employee Whistleblower Rights (NOV 2023) ( 41 U.S.C. 4712); this clause does not apply to contracts of DoD, NASA, the Coast Guard, or applicable elements of the intelligence community—see FAR 3.900(a).
|X|(5)52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub. L. 109-282) ( 31 U.S.C. 6101 note).
|_|(6) [Reserved].
|_|(7)52.204-14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111-117, section 743 of Div. C).
|_|(8)52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L. 111-117, section 743 of Div. C).
|X|(9)52.204-27, Prohibition on a ByteDance Covered Application (JUN 2023) (Section 102 of Division R of Pub. L. 117-328).
|_|(10)52.204-28, Federal Acquisition Supply Chain Security Act Orders—Federal Supply Schedules, Governmentwide Acquisition Contracts, and Multi-Agency Contracts. (DEC 2023) ( Pub. L. 115–390, title II).
|_|(11)(i) 52.204-30, Federal Acquisition Supply Chain Security Act Orders—Prohibition. (DEC 2023) ( Pub. L. 115–390, title II).
|_|(ii) Alternate I (DEC 2023) of 52.204-30
|X|(12)52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (JAN 2025) ( 31 U.S.C. 6101 note).
|_|(13)52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (OCT 2018) ( 41 U.S.C. 2313).
|_|(14)[Reserved].
|_|(15)52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (OCT 2022) ( 15 U.S.C. 657a).
|_|(16)52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) ( 15 U.S.C. 657a).
|_|(17)[Reserved]

SECTION 2

CONTRACT CLAUSES

|_|(18) (i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2020) ( 15 U.S.C. 644).
__ (ii) Alternate I (MAR 2020) of 52.219-6.
|_|(19)(i) 52.219-7, Notice of Partial Small Business Set-Aside (NOV 2020) ( 15 U.S.C. 644).
|_|(ii) Alternate I (MAR 2020) of 52.219-7.
|_|(20)52.219-8,Utilization of Small Business Concerns (JAN2025) ( 15 U.S.C. 637(d)(2) and (3)).
|_|(21)(i) 52.219-9, Small Business Subcontracting Plan (JAN 2025) ( 15 U.S.C. 637(d)(4)).
__ (ii) Alternate I (NOV 2016) of 52.219-9.

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