RFQ 19ET1026Q0007-Water Treatment System Maintenance.pdf

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Water Treatment System maintenance Federal contract opportunity
Solicitation number
19ET1026Q0007
Issued by
Department of State

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RFQ 19ET1026Q0007 Summary

This Request for Quotations solicits firm fixed-price maintenance services for water treatment systems at the U.S. Embassy in Addis Ababa, Ethiopia. The contract covers preventive maintenance for both a domestic potable water treatment system (950,000-liter storage capacity) and an HVAC water treatment system (31,000-liter closed loop). The base year contract runs for one year beginning no later than December 2026, with four optional one-year renewal periods. Quotations are due by March 25, 2026 at 3:00 p.m. Addis Ababa time, with a pre-quotation conference scheduled for March 5, 2026. The Government intends to award to the lowest-priced acceptable, responsible offeror based on initial quotations without discussions, unless competitive range discussions become necessary.

The contractor must provide all labor, materials, chemicals, testing equipment, and supplies for maintenance activities including monthly operator support, quarterly maintenance by post technicians, semi-annual booster pump servicing, and annual comprehensive system checks compliant with NSF, AWWA, ANSI, and ASTM standards. Mandatory requirements include Defense Base Act insurance coverage for all employees, SAM registration with proof of UEI number, three customer references demonstrating relevant experience, and minimum five years' experience with potable water treatment plants for U.S. Embassies. The contractor must visit the embassy bi-annually for five working days at their own logistics expense, provide technician resumes and training documentation within 20 days of notice to proceed, and maintain compliance with local Ethiopian regulations. Pricing must be submitted in separate financial and technical folders with individual line items for base year and four option years. Repair and emergency service options are available separately outside the maintenance contract at contractor-proposed hourly rates.

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U.S. Embassy Addis Ababa

Date: February 24, 2026

Dear Prospective Quoter:

Subject: Request for Quotations number 19ET1026Q0007

Enclosed is a Request for Quotations (RFQ) for Water Treatment System maintenance at the main compound, U.S. Embassy, Addis Ababa, Ethiopia. If you would like to submit quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

The U.S. Government intends to award a contract order to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

The Embassy intends to conduct a pre-quotation conference at the site, The pre-proposal conference will be held on March 5, 2026, at 10:00 a.m. (4:00 a.m.(morning) Addis Ababa time), at the U.S. Embassy in Addis Ababa. Prospective offerors should contact Addiscontract@state.gov no later than 4:00 p.m.

(10:00 p.m. (afternoon) Addis Ababa time) on March 3,2026, for additional information or to arrange building access.

Submit all questions no later than March 10, 2026, at 04:00pm (10:00 p.m.(afternoon) Addis Ababa time).

Quotations are due by March 25, 2026, at 3:00pm (9:00 p.m.(afternoon) Addis Ababa time). No quotations will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.

Your proposal must be submitted electronically to Addiscontract@state.gov. It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed the 30MB, the submission must be made in separate files and attached to separate emails with less than 30MB each In order for a quotation to be considered, you must also complete and submit the following:

mailto:Addiscontract@state.gov mailto:Addiscontract@state.gov

1. SF-1449

2. Section I, Pricing

3. Section 5 Representations and Certifications

4. Additional information as required in Section 3

5. The Offeror should submit a completed IRS Form W-14, found at www.irs.gov/w14, to ensure compliance with FAR 52.229-11;

6. Proof of SAM Registration

Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.1102. Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given. Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.

System updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in agency solicitations.

Examples include 52.222-25, Affirmative Action Compliance, and paragraph (d) of 52.212-3, Offeror Representations and Certifications—Commercial Products and Commercial Services. Contracting officers will not consider these representations when making award decisions or enforce requirements. Entities are not required to, nor are they able to, update their entity registration to remove these representations in SAM.

Note: 1. Submit your bids in two separate folders, financial and technical.

2. Including Defense Base Act (DBA) insurance premium costs for coverage of your employees in your financial proposal is mandatory.

3. Include Solicitation number 19ET1026Q0007 in the subject line of your email for questions and offer submissions.

Sincerely, Kathleen Edgin

Contracting Officer

Enclosure http://www.irs.gov/w14 https://www.sam.gov/

TABLE OF CONTENTS

SECTION 1 - THE SCHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 19ET1026Q0007, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19ET1026Q0007, Schedule Of Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement, Government

Furnished Property

SECTION 2 - CONTRACT CLAUSES

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 - SOLICITATION PROVISIONS

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 4 - EVALUATION FACTORS

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 5 - REPRESENTATIONS AND CERTIFICATIONS

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not

Prescribed in Part 12

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR15845026

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

19ET1026Q007

6. SOLICITATION ISSUE DATE

February 24, 2026

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Contracting Office

b. TELEPHONE NUMBER(No collect calls)

8. OFFER DUE DATE/ LOCAL

TIME

March 25, 2026 at 03:00p.m.

9. ISSUED BY CODE ET100 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE:____ % FOR:

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

American Embassy Addis Ababa

Entoto Road, P.O Box 1014, Attn: Contracting Officer

GSO, Warehouse

Addis Ababa

Ethiopia

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE ET100 16. ADMINISTERED BY CODE ET100

American Embassy Addis Ababa

Entoto Road, P.O Box 1014, Attn:

GSO, Warehouse

Addis Ababa

Ethiopia

AMERICAN EMBASSY ADDIS ABABA

ENTOTO ROAD, P.O.BOX 1014, ATTN: GSO/PROCUREMENT

Addis Ababa, Ethiopia

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

American Embassy Addis Ababa

Entoto Road, P.O. Box 1014, Attn: FMC

Addis Ababa

Ethiopia

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Water Treatment System Maintenance

Service including

Defense Base Act (DBA) insurance premium costs

Year

USD

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL

ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED

____________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19ET1026Q0007

PRICES, BLOCK 23

I. PERFORMANCE WORK STATEMENT

A. The purpose of this firm fixed price purchase order do water treatment system maintenance services at the main compound, U.S. Embassy, Addis Ababa, Ethiopia in accordance with

Attachment A.

B. The contract will be for a one-year period from the date of the contract award, with 4(four) one-year options.

II. PRICING

This contract is for technical services only. This request precludes the requirement for the contractor to purchase materials or equipment for the treatment system including, but not limited to, such as items as control components, equipment replacements, cabling, software and computers or related elements. Provisions for such items, if they are deemed to be required, must be coordinated through the COR where provisions will be made through other contract mechanisms to acquire these components.

A. Base Year (--------------)

CLIN Description Quantity of Equipment

Type of services

No. of service

Unit price / service ($)

Total per year ($)

Potable Water

Treatment System 1 Annual 1

001-A

HVAC Water

Treatment System 1 Annual 1

002-A

*Defense Base Act (DBA) insurance

Total Base Year

B. Option Year One (-------------)

Equipment

Type of services

No. of service

Unit price / service ($)

Total per year ($)

Potable Water

Treatment System 1 Annual 1

101-A

HVAC Water

Treatment System

102-A

(DBA)insurance

Total Option Year 1

C. Option Year Two (-------------)

Equipment

Type of services

No. of service

Unit price / service ($)

Total per year ($)

Potable Water

Treatment System 1 Annual 1

201-A

HVAC Water

Treatment System

202-A

(DBA)insurance

Total Option Year 2

D. Option Year Three (------------)

Equipment

Type of services

No. of service

Unit price / service ($)

Total per year ($)

Potable Water

Treatment System 1 Annual 1

301-A

HVAC Water

Treatment System

302-A

Total Option Year 3

E. Option Year Four (----------------)

Equipment

Type of services

No. of service

Unit price / service ($)

Total per year ($)

Potable Water

Treatment System 1 Annual 1

401-A

HVAC Water

Treatment System

402-A

Total Option Year 4

*Note - DBA insurance reimbursement. Other additional charges like the bank transfer fee and tax will not be reimbursed.

GRAND TOTAL CONTRACT AMOUNT

The quoter shall complete this blank as part of the quote.

Total of Base period __________________

Total of Option Year one _______________

Total of Option Year two _______________

Total of Option Year three ______________

Total of Option Year four _______________

GRAND TOTAL ___________________________

F. Repair option. Repairs are NOT included under this agreement and are to be done outside this contract. However, we would like to have current labor rates in the event that there is an issue discovered during the preventive maintenance of the specified equipment. Please provide your current labor rates in the Repair Option fields below. Any necessary repairs or parts will be submitted for approval and then billed against a separate purchase order (PO).

The Contractor is not approved to do any additional work without approval.

Repair Labor Rates $__________/hr.

G. Emergency Service Option. Emergency Service is NOT included under this agreement and will be billed outside the contract. However, we would like to have the rates in the event of an emergency. Emergency Service, with a four-hour response time, must be available 24-hours per day, 365 days a year. Submit cost for Emergency Services below. Please indicate how the emergency service will be billed (hourly, trip charge, etc.).

Emergency Service Rates Base Year $_______________

III. VALUE ADDED TAX

Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period. The portions of the solicitation subject to VAT are:

CONTINUATION TO SF-1449,

RFQ NUMBER 19ET1026Q0007

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. INTRODUCTION

The United States Department of State (DOS) requires services at the unclassified clearance level, to provide do water treatment system maintenance services at the main compound, U.S. Embassy, Addis Ababa, Ethiopia in accordance with this contract.

1.2 The water treatment systems to be maintained are as follows:

• Domestic (Potable) Water Treatment System

• HVAC Water Treatment System

1.3 The Overseas Buildings Operations (OBO) has a requirement to obtain do water treatment system maintenance services to execute this work, including logistics, customs, shipping, transportation, labor, water treatment chemicals, tools, water treatment testing kits/equipment, administrative and all associated management support functions. The water treatment service contract will include but not limited to combinations of physical methods, chemical methods, equipment servicing and testing to control water-related problems such as corrosion, scaling, general deposits, and microbiological fouling of the HVAC and potable water systems. All work shall comply with the requirements described in the following, as a minimum:

• NSF Standards (National Sanitation Foundation)

• AWWA Standards (American Water Works Association) ANSI Standards

• SDS Regulations

• ASTM D

• NFPA Codes

• UL Standards

• IEEE Standards

• NEMA Standards

• OSHA Standards

• And all applicable manufacturer O&M and installation instructions/requirements.

2. OBJECTIVES

The purpose of this scope of work is to define the requirements for the planning, procurement, and maintenance of the HVAC and potable water treatment systems located at the Embassy Compound.

The intent of this service contract is to preserve the current piping, HVAC equipment, potable water systems, and sprinkler piping/equipment, and establish a cost effective water treatment program to control water related problems such as corrosion, scaling, general deposits, and microbiological fouling and meet water treatment goals. All work shall be executed in accordance with the project SOW, approved water treatment chemicals, associated contract documents and be compliant with all applicable safety, equipment and building codes and standards.

3. TYPE OF CONTRACT

This is a firm fixed price contract payable entirely in (US dollars) Prices are for all Contract Line Items. No additional sums will be payable for any escalation in the cost of materials, equipment or labor, or because of the Contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required. The contract price will not be adjusted due to fluctuations in currency exchange rates.

4. PERIOD OF PERFORMANCE

The contract will be for a period of one-year, with a maximum of four one-year optional periods of performance and will be expected to commence no later than December 2026.

5. NOTICE TO PROCEED

After Contract award and submission of acceptable insurance certificates and copies of all applicable licenses and permits have been provided, the Contracting Officer will issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) calendar days from date of Contract award unless the Contractor agrees to an earlier date) on which performance shall start.

6. GENERAL REQUIREMENTS

6.1.This statement of work (SOW) describes the preventive maintenance and testing services and deliverables to be performed by the Contractor at the Compound, U.S. Embassy Addis Ababa, Ethiopia.

6.2.The assigned Contracting Officer and Contracting Officer's Representative are the sole points of contact for all technical and contractual discussions or issues regarding the scope of work and its intent and execution. The Contractor shall take no direction verbal or otherwise from

United States Government (USG) personnel other than the Contracting Officer or Contract

Officer's Representative.

6.3.This Statement of Work requires the Contractor to provide site assessment and survey services, project management, professional water treatment services, water treatment logistics and material procurement services, preventive maintenance and testing services, cost estimating and scheduling services, and general support services for this water treatment maintenance contract.

6.4. The Contractor’s proposed and USG accepted maintenance contract cost proposal and maintenance schedule, including completion dates shall be incorporated into the task order.

Additionally, the task order shall be a firm fixed price task order.

6.5.This statement of work and applicable deliverables and documents as developed by the

Contractor and accepted by the USG shall serve as the basis for describing and delineating the scope of the required services and work limits for service contract to be furnished and executed by the Contractor.

6.6.All deliverables, documents, proposals, etc. submitted by the Contractor under this statement of work shall remain the property of the U.S. Government. All U.S. Government documents and data provided to the Contractor shall remain the property of the U.S. Government. The

Contractor shall limit duplication and dissemination of all U.S. Government documents and

Contractor developed documents under this statement of work to/within the Contractor’s execution team. Duplication or distribution of project documents outside the Contractor’s team is strictly prohibited without the express written approval and authorization of the contracting officer.

Upon completion of each service visit all documents, electronic media, photos, etc. shall be submitted to the Government, including all documents and data the Government provided to the Contractor. All service contract documents and media shall be submitted to the Government along with the Contractor’s service report.

6.7. The Contractor shall schedule, coordinate and arrange all work so as to cause the least interference with the normal occurrence of post operations. In those cases where some interference is unavoidable, the Contractor shall make every effort to minimize the impact of the interference and its effects on the occupants or users. All detailed work schedules required by this statement of work shall be electronically documented and updated and made available to the Contracting Officer's Representative (COR) upon request, oral or written. If the COR determines that the Contractor’s schedule conflicts with critical post operations, the Contractor shall modify the schedule as required.

6.8.The Contractor shall ensure that all Embassy/Post facilities, equipment and systems recommended for and maintained or installed by the Contractor are done so with the highest quality and cost effective materials, finishes, fixtures, equipment and system that provide for sustained operational reliability, dependability and durability. The Contractor shall assure that the equipment/water treatment chemicals furnished and installed are maintainable and equipment/parts can be readily replaced with locally available supplies and services as practical, taking into consideration local economy and resources. The Contractor shall utilize reliability-centered maintenance (RCM) principles and methodologies during and for all project activities and tasks. Uniformity of parts and components shall be taken into consideration to maximize part interchangeability with other existing Post systems. Except as otherwise directed by the contracting officer all parts, materials, components, equipment, systems, etc. furnished by the Contractor shall be new – not used or manufactured by third party entities. Except as otherwise directed by the contracting officer, all replacement or warranty parts shall be new and equal to or better than manufacturer recommended replacements.

6.9.After review of the US Government Statement of Work and provided technical data by the

Contractor, any discrepancies, errors, conflicts, etc. that are discovered by the Contractor, the

Contractor shall forward those items to the CO via written correspondence. Submittal of this written correspondence shall be completed, within 3 days upon receipt of the US Government

Statement of Work.

6.9.1. The Contractor shall provide 3 customer references of similar scope of work and US Dollar value.

6.9.2. The Contractor will not use any method or substances which may cause damage to the equipment or systems. Any damage or loss through negligence and/or maintenance practices by the Contractor, Sub-contractor, or Contractor's staff shall be the entirely the responsibility of the Contractor. The U.S. Embassy, Addis Ababa, Ethiopia will require the

Contractor to repair/replace any damaged systems or pay for the cost of rectification.

6.9.3. The Contractor must, for the duration of the contracted Services, continue to maintain a quality control process which has been agreed to by the U.S. Embassy, Addis Ababa, Ethiopia COR and the Contractor.

6.9.4. The Contractor shall provide the technician’s resume and training documentations within

20 days of the notice to proceed.

6.9.5. The service provider must have a minimum of five (5) years of experience with the design, manufacturing, and start-up of potable water treatment plants for United States Embassies and Consulates and have provided service or start-up services. The provider must be a factory authorized service provided of the installed equipment to include ITT Goulds pumps, Willo pumps, HACH CL17 Chlorine analyzer, MLI chlorination system, MicroLogix controller, etc….. The qualified vendor must provide a compliance program to ensure the plant is operating in compliance with the manufacture’s standards.

7. CONTRACTING OFFICER’S REPRESENTIVE and POST CONTROL OFFICER

7.1.All technical questions concerning the scope and requirements of the U.S. Embassy, Addis

Ababa, Ethiopia water treatment service contract shall be directed to the Contracting Officer’s

Representative (COR):

COR

Facility Mechanical Engineer

7.2.The Post Control Officer (PCO) will be the Contractor’s point of contact at the U.S. Embassy, Addis Ababa, Ethiopia. All questions concerning coordination of water treatment Service activities while at post shall be directed to the PCO, with weekly reporting to the COR:

PCO

Facility Mechanical Engineer

8. PERFORMANCE CRITERIA

8.1. Performance Objective

The objective of this Agreement is to provide, within the Term of this Contract, a professional level of service, which provides:

• US Embassy satisfaction in respect to the maintenance of water treatment systems and prompt reaction to any change in arrangements or operational requirements of the US

Embassy;

• Compliance with the statutory and regulatory provisions of the laws of the jurisdiction;

• Best in class practices within the industry;

• Risk reduction for the US Embassy;

• Preservation of asset value; and

• Reduction in operating costs.

The Service Contractor agrees that its performance under the Contract shall be measured against performance criteria specified in this document or otherwise agreed at the time of commencement.

8.2.Performance Benchmarks

The Service Contractor must for the duration of the contracted Services continue to maintain a quality control process, which has been agreed by the US Embassy and the Service Contractor.

The Service Contractor must allow the US Embassy access to the quality control system as well as the relevant quality systems of its subcontractors so as to enable monitoring and quality auditing of the maintenance service.

The US Embassy may reject any aspect of the Services that fails to comply with the requirements of the Contract, or its quality system, at any time.

8.3.Performance Monitoring and Reporting

The Service Contractor shall monitor its own performance against the criteria and benchmarks identified in this document, and shall provide reports when required by the US Embassy.

9. SPECIFICATIONS

9.1. All equipment, chemicals, and testing procedures and kits shall be approved by the COR prior to use in the service contract.

9.2. The Contractor will be responsible for submitting the manufacture specifications, SDS sheets and equipment cut sheets for all equipment, chemicals (including chemical composition), and testing procedures in English language.

9.3.HVAC Water Treatment System:

9.3.1. The Contractor shall use a molybdate based corrosion and scale inhibitor designed for closed hot and chilled recirculating water systems. The molybdate shall be in a liquid form with a pH level ranging from 10.8 to 12.5. The density of the molybdate shall be between

1.03 to 1.07 kg/L. The molybdate shall not contain any sodium nitrites. The chemicals shall be compatible with propylene glycol. The chemical composition of the molybdate shall contain at the minimum the following chemicals: Sodium Molybdate, Sodium

Hydroxide, Sodium Tetraborate, and Pentahydrate.

9.3.2. The Contractor shall provide propylene glycol and maintain a 30% concentration in the chilled water systems. The glycol shall contain propylene with inhibitors and meet all specification requirements as the “Dowfrost” by Dow Chemical Company or approved equal.

9.3.3. The hot water / chilled water filter media shall be rated at 98 percent efficiency for 20 micrometer particulates. The filters shall fit in the Embassy’s current filtration unit.

9.3.4. The hot and chilled water shall be maintained with the parameters specified in Exhibit A

HVAC Water Treatment Systems Statement of Work .

9.4. Potable Water Treatment System:

9.4.1. The potable water shall be maintained with the parameters specified in Exhibit B Domestic

(Potable) Water Treatment Systems Statement of Work

10. SAFETY HEALTH AND ENVIROMENTAL MANAGEMENT (SHEM)

10.1. The Service Contractor shall take all reasonable and proper safety precautions to prevent death or injury to any person or damage to any property at the US Embassy Addis Ababa

Compound and in particular all equipment used by the Service Contractor shall be used in such a manner and maintained so as to minimize the danger of accident, death, injury, loss or damage arising from the use of such equipment. In addition to relevant statutory requirements, standards and other provisions of this Contract, the Service Contractor shall have the following requirements:

• Numbers (CLIN) shall include proper disposal of toxic substances where applicable.

• The Service Contractor’s personnel shall be knowledgeable with and adhere to all relevant occupational health and safety legislation and MSDS sheets.

• All electrical equipment and associated materials for the Services Contract comply with UL requirements.

• Follow all NFPA guidelines against fire, production of smoke or the venting of any noxious substances

• Ensure that the Service Contractor’s personnel comply with all safety procedures and requirements

• Ensure that the Service Contractor’s personnel are adequately trained and instructed in the safe and correct usage, handling and operation of materials and equipment relevant to the

Services and provide reasonable proof of such to the US Embassy Addis Ababa on request.

• Ensure the Service Contractor’s personnel are certified as having completed occupational health and safety training and have been issued all the necessary Personal Protection

Equipment (PPE) required for safe implementation of this contract;

• Training program(s) shall be presented and must satisfy the US Embassy Addis Ababa during the submittal process.

11. MAINTENANCE SPECIFICATION DETAILS

11.1. Precedence of Specifications. If and to the extent that there is an inconsistency between this maintenance specification and any Manufacture’s maintenance specification, the

Manufacture’s maintenance specification shall prevail.

12. HOURS OF PERFORMANCE

12.1. The Contractor shall maintain work schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. The Contractor shall deliver standard services between the hours of 8:00AM and 4:30 PM Monday through Friday. No work shall be performed on US

Government and local holidays.

13. SCOPE OF WORK

13.1. The water treatment Contractor shall provide both the required chemical products and necessary services to apply the chemicals, monitor their performance, and report the results.

The water treatment service contract shall 1) preserve the interior waterside of current piping, HVAC equipment, potable water systems, and sprinkler piping/equipment, 2) reduce operating costs and establish a cost effective water treatment program to control water related problems such as corrosion, scaling, general deposits, and microbiological fouling, and 3) ensure the proper operation of water treatment equipment.

13.2. The water treatment Contractor shall provide a “support service water treatment” contract.

The support service water treatment contract shall involve joint responsibilities between the embassy facility management staff and the water treatment vendor.

13.3. The support service water treatment program shall consist of the embassy facility management staff conducting routine (daily, weekly) water treatment tests of the HVAC and potable water treatment systems and emailing the results to the water treatment Contractor on a weekly basis. The Contractor will then be responsible for conducting a technical analysis of the weekly water treatment testing results from the embassy. The Contractor will then respond to the embassy within 24 hours to direct the embassy facility management staff to make any changes to the chemical dosages and/or equipment operations as necessary.

13.4. The water treatment Contractor shall visit the embassy on a bi-annual basis (two times a year – every six months) and stay at post for at least five working days. The Contractor shall be responsible for all logistics including but not limited to transportation and hotel reservations for their staff.

13.5. The water treatment Contractor shall provide good chemicals and have a storage life expectance of at least 1 year.

13.6. The water treatment Contractor shall establish minimum and maximum control ranges for each treatment chemical and avoid unnecessary high levels of chemicals to mitigate cost and adverse chemical reactions from improper high level chemical dosage.

13.7. The water treatment Contractor shall perform the required services as described in the following SOW attachments, as applicable:

Exhibit A – HVAC Water Treatment System

Exhibit B – Potable Water Treatment System

13.8. The water treatment Contractor shall provide minimum two hours of familiarization annually in English to acquaint operators in the necessary water treatment tests, the control ranges for each treatment chemical, safe handling of equipment and chemicals, and new water treatment procedures/technologies.

13.9. The water treatment Contractor shall review the facility water treatment logs and the operating logs to verify the chemicals are within design parameters.

13.10. The water treatment Contractor shall discuss the water treatment conditions with the

Facility Manager and operating engineers on a monthly basis and follow up with a written service report within ten business days after each visit. The report shall be in English and contain the results of water treatment Contractor’s on-site and laboratory tests, comment on the status of each system, and specific recommendations for action if necessary.

14. ACCESS TO GOVERNMENT BUILDINGS AND STANDARDS OF CONDUCT

14.1. The Contractor shall designate a representative who shall supervise the Contractor’s technicians and be the Contractor's liaison with the US Embassy Addis Ababa. The

Contractor's employees shall be on-site only for contractual duties and not for any other business or purposes. Contractor employees shall have access to the systems dedicated rooms with or without security escorts, only with specific permission by the Facility

Manager, Contracting Officer, or the COR.

14.2. Personnel security: The US Embassy reserves the right to deny access to U.S owned and

U.S.-operated facilities to any individual. The Contractor shall provide the names, biographic data and police clearance on all Contractor personnel, who shall be used on this contract prior to their utilization on this contract.

14.3. Standards of Conduct.

14.3.1. General: The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to employees as necessary. Each Contractor employee shall adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The US Embassy reserves the right to direct the

Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.

14.3.2. Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. The Contractor shall provide, to each employee and supervisor, uniforms and personal equipment. The Contractor shall be responsible for the cost of purchasing, cleaning, pressing, and repair of the uniforms.

14.3.3. Neglect of Duties. Neglect of duties shall not be condoned. This includes sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

14.3.4. Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances which produce similar effects.

15. NONCOMPLIANCE WITH CONTRACT REQUIREMENTS

15.1. In the event the Contractor, after receiving written notice from the Contracting Officer or the COR of non-compliance with any requirement of this contract, fails to initiate promptly such action as may be appropriate to comply with the specified requirement within a reasonable period of time, the Contracting Officer shall have the right to order the

Contractor to stop any or all work under the contract until the Contractor has complied or has initiated such action as may be appropriate to comply within a reasonable period of time. The Contractor will not be entitled to any extension of contract time or payment for any costs incurred as a result of being ordered to stop work for such a cause.

16. INSURANCE REQUIREMENTS

16.1. Personal Injury, Property Loss or Damage (Liability). The Contractor assumes absolute responsibility and liability for any and all personal injuries or death and property damage or losses suffered due to negligence of the Contractor's personnel in the performance of this contract

The Contractor's assumption of absolute liability is independent of any insurance policies.

16.2. Insurance. The Contractor, at its own expense, shall provide and maintain during the entire period of performance of this contract, whatever insurance is legally necessary. The

Contractor shall carry the following minimum insurance:

Comprehensive General Liability

Bodily Injury * per occurrence $1,000.00

Property Damage * per occurrence $100,000.00

16.3. Workers’ Compensation and Employer’s Liability

16.3.1. Worker's Compensation Insurance. The Contractor agrees to provide all employees with worker's compensation benefits as required under local laws (see FAR 52.228-4

“Worker’s Compensation and War-Hazard Insurance Overseas”).

17. Permits

The Contractor shall maintain in full force and affect all permits, licenses, and appointments required for the prosecution of work under this contract at no additional cost to the Government. The Contractor shall obtain these permits, licenses, and appointments in compliance with host country laws.

17.1. LOCAL LAW REGISTRATION

If the local law or decree requires that one or both parties to the contract register the contract with the designated authorities to insure compliance with this law or decree, the entire burden of this registration shall rest upon the Contractor. Any local or other taxes which may be assessed against the contract shall be payable by the Contractor without Government reimbursement.

18. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

[Reserved]

19. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The

QASP provides a method for the Contracting Officer's Representative (COR) to monitor

Contractor performance, advise the Contractor of unsatisfactory performance, and notify the

Contracting Officer of continued unsatisfactory performance. The Contractor, not the

Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work

Paragraphs Performance Threshold

Services.

Performs all maintenance of Water Treatment of Potable and HVAC Water Systems services set forth in the scope of work.

6 thru 14

All required services are performed and no more than one

(1 customer complaint is received per month.

19.1. SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

19.2. STANDARD. The performance standard is that the Government receives no more than one

(1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212.4, Contract Terms and Conditions - Commercial Products and Commercial Services (NOV 2023), if any of the services exceed the standard.

19.3. PROCEDURES.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available.

The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

https://www.acquisition.gov/far/52.212-4

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

EXHIBIT A

Statement of Work

HVAC Water Treatment Systems

I. GENERAL INFORMATION:

The United States Embassy in Addis Ababa requires professional services and contractor cost proposals to perform preventive maintenance services of the facility’s HVAC Water Treatment Systems.

II. PROJECT REQUIREMENTS:

HVAC System Description: Air cooled chiller and AHU with Single Duct VAV Primary and Secondary Chilled Water Loop – 31,000 liters or 8,189 gallons

DESCRIPTION OF EQUIPMENT *:

*Please see attachment at the end of this sheet for more details

III. GENERAL REQUIREMENTS:

The Contractor SOW shall provide all labor, tools, and materials required to carry out all preventive maintenance as outlined in this SOW. US Embassy staff may have service manuals for all equipment included in this SOW. If they do not, the Contractor shall assist Embassy Staff in obtaining the manuals.

IV. SCOPE OF WORK - PREVENTIVE MAINTENANCE

Contractor shall provide all materials, supervision, labor, tools and equipment to perform preventive maintenance. All personnel working in the vicinity shall wear and /or use safety protection while all work is performed. Any questions or injuries shall be brought to the attention of the Post Occupation Safety and Health Officer (POSHO). Safety Data Sheets (SDS) shall be provided by the Contractor for all HAZMAT materials. Copies will be provided to the COR for approval.

At a minimum, the following work shall be accomplished:

HVAC Water Treatment Preventive Maintenance (PM)

Quarterly, Semi-Annually and/or Annually:

Water Treatment System, Closed Loop

i. Safety & Special Instructions:

1. Chemicals must comply with the Environmental Protection Agency (EPA) regulations and handled in accordance with occupational safety requirements. Employ personal protection against corrosive or hazardous treatment chemicals as appropriate.

2. Be familiar with the Safety Data Sheets of any chemicals used in the water treatment program.

3. Water treatment specialists must be properly trained and certified.

4. Water treatment must be based on proven standard engineering practices.

5. Follow treatment as directed by manufacturer and in accordance with requirements specified under Section 10.

6. Maintenance includes chemicals, chemical feeding, maintaining proper water conditions, controlling bleed off, protecting idle equipment, and record keeping.

7. Ensure chemicals are properly stored; test equipment clean, and that chemicals have not passed expiration date.

8. Maintain records and test results.

9. All tests shall conform to the manufacturer test procedures and standard values.

ii. Maintenance Description:

1. Inspect system and complete water analysis.

2. Monitor and test corrosion coupons (every 90 days for mold steel and copper coupons)

iii. Maintenance Procedures:

1. Sample water from the closed loop system per manufacturer’s recommendations.

2. Test for the proper levels of chemicals in the closed loop system and adjust chemical feeds as necessary to maintain optimal conditions in the system.

3. Record test results in a logbook.

4. Use the conductivity meter to test for total solids and plot in a logbook. Record and analyze abnormal changes.

5. Check the total conductivity of the system with a conductivity meter. Record results in a logbook.

6. Check pH with the pH test strips and/or pH meter.

7. Clean sample bottles and wipe down all chemical treatment equipment.

8. Change corrosion coupons. Send used coupons to the laboratory for analysis.

Contractor to supply written coupon corrosion test report to the Facilities Manager within fourteen (14) calendar days after analysis.

iv. Process Instrumentation Engineer Checks and Adjustments

. Visual inspection for the controller, sensor, pumps, tubing and other accessories

. Testing of the chemical parameters

a. pH

b. Total dissolved solids

c. Conductivity

d. Aerobic Plate Count

e. Corrosion Inhibitor Level

f. Biocide dosage of both the Biocides

g. Test supply water for base conditions (iron, manganese, alkalinity, total hardness, silica chloride)

. Calibration of the sensor with known standard

. Process calibration of conductivity by a calibrated instrument with a known standard

. Make sure that the controller is functioning properly.

. Make sure that the solenoid valves, contact water meter, inhibitor pump and biocide pumps are physically functioning properly as per the settings in the controller.

. Make sure that the chemical is dosed only as per the specification

. Submit service report with detailed description of errors and causes(if any) and corrective action taken.

The water treatment Contractor shall determine the dosage levels of chemicals and stay within the specified operating parameters:

Parameters Maintenance Levels Open System Closed System Corrosion on mild steel Less than 2.0 mpy Less than 1.0 mpy Pitting attack on mild steel None None Corrosion on copper alloys Less than 0.2 mpy Less than 0.1 mpy Scaling and deposition None None Microbiological fouling 1. No visible deposits

2. No health hazards

3. Total aerobic count less than 10,000/ml

1. No visible deposits

2. No health hazards

3. Total aerobic count less than 10,000/ml

List of Equipment:

Control Panel and Valves

Manufacturer Make Model Specifications Location

Control Panel Honeywell Valves & Switches

Honeywell Spring Return

ML7425,

M6410A

24 Vac 50 Hz AHU’s and FCU’s

Filtration/Water Treatment Equipment Filtration and Membranes

Manufacturer Make Model Number Specifications Location Micron rating

Absolute or nominal

Filtration Unit

Replaceable Filter Media

Sand Filters Other Chemical Feeding

Manufacturer Make Model Number Specifications (Media)

Location

Chemical Pot Feeder

Guardian

IPCO

DBF-

5HP

Pumps Agitator Chemical Solution Tank

Chemical Manufacturer Make Model Number Specifications

Location

System Cleaner

Guardian

IPCO

GI#400 Blend of phosphates, organic solvents, surfactants, and wetting agents pH Adjustment

Corrosion Inhibitor

Guardian

IPCO

GI#379 New generation corrosion inhibitor for use in closed hot and chilled water systems

Corrosion Coupon Racks

Advantage Controls

ACR-

20-

B7EG

Softener Other Chemical

Pumps Manufacture r Model Number Serial Number Capacit y Electrica l

Primary

PACO 1140957133L0117M7E

E 197103118740 A

GPM

TDH 40

7.5 HP

PACO 1140957133L0117M7E

E

197103118740 B

GPM

TDH 40

7.5 HP

Secondar y

PACO 11401291A6L0111R7E

E

197103118710 A

GPM

TDH

25 HP

PACO 11401291A6L0111R7E

E

197103118710 B

GPM

TDH

25 HP

EXHIBIT B

Statement of Work

Domestic (Potable) Water Treatment System

I. GENERAL INFORMATION:

The United States Embassy in Addis Ababa requires professional services and contractor cost proposals to perform preventive maintenance services of the facility’s Potable and HVAC Water Treatment System.

II. PROJECT REQUIREMENTS:

Description: Water Treatment System of Potable Water and Storage Volume: Domestic Water 950,000 liters or 250,963 gallons

DESCRIPTION OF EQUIPMENT *:

Please see attachment at the end of this Exhibit A sheet for examples

III. GENERAL REQUIREMENTS:

The Contractor under this SOW will be responsible for labor, tools, and materials required to carry out all preventive maintenance as outlined in this SOW. Embassy staff should have service manuals for all equipment included in this SOW. If they do not, the Contractor will assist Embassy Staff in obtaining the manuals and ensure they have been received.

IV. SCOPE OF WORK - PREVENTIVE MAINTENANCE

Contractor shall provide all materials, supervision, labor, tools and equipment to perform preventive maintenance. All personnel working in the vicinity shall wear and /or use safety protection while all work is performed. Any questions or injuries shall be brought to the attention of the Post Occupation Safety and Health Officer (POSHO). Safety Data Sheets (SDS) shall be provided by the Contractor for all HAZMAT materials. Copies will be provided to the COR for approval.

At a minimum, the following work must be done:

Monthly:

The Service program shall consist of the embassy facility management staff conducting routine (daily/weekly) operator testing of the potable water treatment systems and monthly e-mailing the results to the service contractor, with copy to OBO/FAC (water_testing_group@state.gov). The Contractor will then be responsible for conducting a technical analysis of the routine potable water treatment testing results from the embassy. The Contractor will then respond to the embassy within 24 hours to direct the embassy facility management staff to make any changes to the treatment plant operations to reestablish effective and efficient potable water treatment to meet water quality standards.

Quarterly: (By post water treatment technician)

Potable Water Treatment System . Maintenance Description:

. Check and record pressures and chemical levels.

. Replace chemical dosing detection probes

.Safety and Special Handling Description:

. Chemicals must comply with the Environmental Protection Agency (EPA) regulations, ANSI/NSF Standard 60 Certification and be handled in accordance with occupational safety requirements. Employ personal protection against corrosive or hazardous treatment chemicals as appropriate.

. Be familiar with the Safety Data Sheets of any chemicals used in the water treatment program

. Assure that post water treatment specialists understand the proper operation and maintenance of the equipment and correct any deficiencies found with on-site personnel’s familiarizations with equipment.

. Water treatment must be based on proven standard engineering practices and Post specific water treatment goals.

. Follow treatment as directed by manufacturer.

. Maintenance includes chemicals, chemical feeding, maintaining proper water conditions, controlling bleed off, protecting idle equipment, and record-,keeping

. Ensure chemicals are properly stored, test equipment clean, and that chemicals have not passed expiration date.

. All tests shall conform to the manufacturer test procedures and standard values.

. Maintain records and test results

. Maintenance…

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