RFP21-1912 Amendment 1.docx

Michigan Department of Health and Human Services Bureau of Grants and Purchasing Amendment I

RFP 210000001912

Families Together Building Solutions

1. Section 2. CONTRACTOR RESPONSIBILITIES, 2.3 Services to be Delivered, b. Volume of Service is deleted and replaced with:

a. Position Specific Requirements:

1. Program Manager must:

a. Review and provide approval by signing all Service Plans, Updated Service Plans, and Closing Summaries on Supervisor served cases that would normally be served by a Family Worker or Team Leader.

b. Complete the following if the Supervisor is not available or serving a case:

i. Take program referrals.

ii. Attend meetings held by the referring MDHHS office or Business Service Center as required

iii. Provide back-up, including clinical back-up, for staff.

iv. Supervise the FTBS Direct Workers and assist in coordinating their activities toward family goal achievement.

v. Facilitate weekly team meetings.

b. Review one case per FTBS Direct Worker and one case per Supervisor per year.

c. Ensure all staff attend the required FTBS training in the specified timeframe.

d. Ensure that required data reported to the MDHHS Local Office and the MDHHS Family Preservation Program Office is accurate and submitted on-time.

2. The Supervisor must:

a. Take program referrals.

b. Provide back-up for staff, including clinical back-up.

c. Oversee program operations related to the family’s entry and participation in the program.

d. Conduct bi-weekly (every-other-week), individual, supervision with each FTBS worker. This shall be for the purpose of discussing each worker’s families, reviewing individual case progress, and consulting on solution-focused casework plans and documentation. Supervision may occur via HIPAA compliant videoconferencing or phone.

e. Facilitate weekly team meetings. Each case must be presented to the team each week for the purpose of feedback and support. The purpose of the meetings is to review individual case progress, consult on alternative casework plans, action steps, and activities needed on cases. Emphasis should be on staffing all active cases and using results to develop weekly plans to achieve client family goals.

f. Accompany staff on home visits as needed. At least once per staff person per contract year.

g. Orient and train new FTBS Direct Workers.

h. Shadow new FTBS Direct Workers on their first assigned case following completion of Core Training during the first two weeks of the intervention.

i. Build a cohesive team and maintain positive staff morale and staff retention.

j. Manage staff work schedules to ensure adequate back-up coverage and 24/7 availability.

k. Monitor to assure the use of required FTBS forms and completion of case documentation and follow-up visits.

l. Review and approve, by signature and date, all required service plans, progress and termination reports.

m. Review two cases per year per FTBS Direct Worker.

2. Section 2. CONTRACTOR RESPONSIBILITIES, 2.3 Services to be Delivered, is amended to include:

c. Volume of Service

1) Clients - The estimated number of eligible clients to be served during the period of this Contract will be: 120 (40 per year)

2) Unit Definition(s): One unit equals one hour of Contractor time providing direct services to a client/family by a director worker, supervisor, or program manager. Direct services include face-to-face contact, collateral and telephone contacts, travel time, training time, and case related activities.

A unit definition states how the service will be measured and documented. The unit of service must be clear, measurable, and capable of being documented. For unit rate contracts the unit definition and rate establish the basis on which the contractor will bill and be paid by MDHHS.

3) Number of Units: Enter the number of proposed units on the Schedule B Pricing Matrix.

3. Attached the Training Schedule (Schedule C) to the RFP.