Attachment 3 - RRC October 2016 SOW.pdf

October 20016

OCTOBER 2016

CHANGE NOTICE

NOTE: This change notice reflects major changes between the May 2015 (Corrected) version of the Statement of Work and the October 2016 Statement of Work, and is intended as a reference for potential and actual contractors. This change notice is not all inclusive as it lists only major changes as identified by the Residential Reentry Management Branch. It remains the responsibility of any Potential or Actual Contractor to ensure that they are familiar with and comply with all of the requirements in their contractual Statement of Work. Revisions included in this SOW reflect operational/programming revisions required as a result of updates/changes to the philosophies, practices, policy, procedures, regulations or law as implemented by the Bureau of Prisons.

Page XI ‐ Definition provided of an indigent resident for the purpose of Residential Reentry

Center Programming and services:

INDIGENT – An individual who is (i) without income, or, (ii) whose income is below the Federal

Poverty guidelines for the local area, as published by the Department of Health and Human

Services, or, (iii) without sufficient resources to provide for basic needs (e.g., housing, food, clothing, and transportation). An individual’s liabilities (e.g., restitution, fees, child support obligations) should be considered when determining indigence.

Page XIV ‐ Definition of smartphone provided for clarification purposes:

SMARTPHONE ‐ A mobile phone with an advanced mobile operating system which combines features of a personal computer operating system with other features useful for mobile or handheld use. The Bureau of Prisons requires that smartphones can access the Internet and can run a variety of third‐party software components ("apps").

Page 8 &9 – Clarification provided for operation of R3M:

F. Equipment ‐ The contractor will have a fully functional facsimile machine, computer(s), and telephone capabilities. The contractor will have computers with Internet capabilities to include an Internet Explorer or comparable browser (Internet Explorer 10 or newer, Firefox, Google Chrome, etc.), as well as e‐mail addresses and capabilities for all RRC staff to communicate with the RRM office. RRC staff cleared to work with federal residents will have the capability to interact with existing bureau utilized referral and population management tools. Computer equipment will be appropriately secured and will allow for the electronic retention of documents for the life of the contract. Contractors will be required to utilize the bureau electronic applications (R3M or subsequent versions) to include all functions of the application. Use of this application and all subsequent versions or additions to the application is mandatory within 30 days of implementation.

Page 9 ‐ Clarification provided on types of partnerships desired as part of the community outreach plan for the Residential Reentry Centers:

4. COMMUNITY OUTREACH ‐ The BOP believes it is extremely important and vital to develop and maintain positive community relations and partnerships. This will be accomplished through development of a Community Relations Board. The contractor must provide written policy and procedures that offer ongoing, positive communication and partnerships between the facility, major employers who employ RRC residents in the local community, appropriate social service agencies, legal services orgnaizations, elected officials, law enforcement, and citizens. The program should maintain compliance with P.S. 1415, Community Relations Board.

The program must describe the approach to educating the local community about the goals and mission of the RRC and maintaining the support of the community. The program must also include specific activities that will be conducted on a quarterly basis, to include the use of volunteers. Every effort should be made to ensure Community Relations Boards include at a minimum representatives from each area identified above. Documentation of membership and attendance, to include efforts at expanding participation, is to be maintained for the life of the contract and be available to oversight staff upon request.

Page 12 – Direction provided on the educational and experience required for the Case Manager position:

Case Manager: The education and experience qualifications for the position of Case Manager(or similar title) will be a four‐year degree in a social, human services, criminal justice or behavioral science program from an accredited college or university. At a minimum, one year of experience must be working in human services, corrections, or community based services. Work experience may be substituted for academic studies exchanging one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five years.

Page 22 – Clarification provided regarding the notification of law enforcement of any criminal violations within the facility:

The contractor will not conduct an investigation of any misconduct allegation without the COR’s approval. This includes questioning the subject of a misconduct allegation. The contractor will advise all employees that they are subject to a government investigation if an allegation is made concerning any matter affecting the interests of the Government. (The procedures outlined in this paragraph do not limit the contractors ability to notify the appropriate law enforcement agency of any suspected criminal violations, in the event of any misconduct involving criminal behavior appropriate law enforcement agencies should be notified immediately with notification to the BOP as soon as possible after the incident).The contractor will not conduct an investigation of any misconduct allegation without the COR’s approval. This includes questioning the subject of a misconduct allegation. The contractor will advise all employees that they are subject to a government investigation if an allegation is made concerning any matter affecting the interests of the Government.

Page 24 &25 – Clarification provided regarding the notification of law enforcement of any PREA violations within the facility:

P.L. 108‐79, Prison Rape Elimination Act of 2003 (PREA), seeks to eliminate sexual assaults and sexual misconduct of residents in correctional facilities to include all community based facilities.

The contractor must maintain a zero‐tolerance standard for sexual abuse. A specific policy that addresses PREA compliance will be maintained by the contractor. The facility must be in full compliance with PREA standards that apply to Community Confinement Facilities. The PREA coordinator must be designated in writing and submitted to the BOP prior to the contract performance date. In accordance with provisions of PREA, the contractor must be audited by a certified PREA compliance auditor at no cost to the BOP. Copies of all audit material will be provided to the BOP. All PREA incidents should be referred to the appropriate Law Enforcement

Agency and RRM staff as soon as possible after staff becomes aware of the incident.

Page 27 &28 – Clarification provided regarding floor plans of the facility:

FLOOR PLANS ‐ The contractor will submit to the RRM for approval any request to change the floor plan from what was approved in the contract. The contractor will maintain and make available an accurate floor plan on‐site at all times for the inspection of the BOP. The architectural floor plans shall be legible and denote all required elements described below.

1. Room identification indicating what the room is used for and room number to include separate sleeping, bathing, and toilet areas by gender (i.e. office, closet, mechanical, dorm)

2. Furniture layout including maximum allowable beds in sleeping rooms. Beds shall be easily identifiable if the bed is a single or bunk bed.

3. Location and number of sinks, toilets, and showers,

4. Location and number of washers and dryers,

5. Means of egress elements shall be easily identified (i.e. ramps, stairs, doors etc.).

6. The proposal shall be in compliance with all of the requirements of the Architectural Barriers

Act (ABA). This includes identifying required floor space clearances for accessible routes, toilets, showers, sleeping rooms, and compliant wash basins areas on the architectural floor plans.

7. A matrix table showing actual interior square footage of meeting rooms, cafeteria, dayrooms, and sleeping rooms.

8. A matrix table detailing furniture sizes and calculations to ensure a minimum of 25 continuous square feet of unencumbered space per occupant in the sleeping rooms

9. Identify which sleeping rooms/dorms are to be used for BOP male and female residents and which rooms will NOT accommodate the required 25 continuous square feet of unencumbered space for BOP residents.

10. If any renovations/additions, provide "as built" architectural drawing(s) and proposed architectural drawings depicting renovations.

11. The contractor will indicate separate sleeping, bathing, and toilet areas by gender on the architectural floor plans and will have a written plan outlining procedures to maintain separation by gender.

Page 28 & 29 – Clarification provided regarding contractor provided transportation:

The contractor will make all efforts to locate the facility within one mile of public transportation.

The contractor must provide, at no cost to the resident, transportation for all residents to seek employment and participate in recommended program activities. Upon arrival at th RRC, all residents must be provided with maps of local public transportation options. Some residents may require additional transportation assistance after employment or if special circumstances exist as determined by the RRM. Transportation will be made available seven days a week.

Transporting of residents in a staff member’s private vehicle should only be done in unusual circumstances and with the Facility Director’s approval. The staff member must be licensed and insured in accordance with state laws. When issuing transportation passes to residents, the contractor must factor in the distance to/from public transportation and travel time into the pass time allotted.

Page 31 – Direction/Clarification on Laundry requirements:

Laundry ‐ Laundry facilities will be available to all residents. The contractor will provide one operable washer and dryer for every 16 residents in the facility or through a community establishment within one mile of the facility. In the event that a community establishment is utilized, transportation will be provided to all residents to utilize the facility. The contractor must provide for the use of irons/ironing boards on site for resident use(one per 16 residents).

Residents are responsible for laundering their personal clothing items. The contractor will provide detergent at no cost to the resident. The contractor will also provide laundering services for facility‐provided linens at no cost to the resident.

Page 31 – Clarification and direction provided on computer use:

Computer Access‐ The contractor will provide access to computer/internet technology to assist residents with education, employment, reconnecting with family members and communities, and other reentry preparation via electronic mail. Access will be provided at no cost to the resident. Access to these resources should be sufficient to pursue education and employment opportunities and correspond with potential educators or employers without limitation or hinderance, unless by court order. Contractor will provide a minimum of one internet‐enabled computer with printer for every 20 residents.

Page 48 – Clarification provided regarding reimbursement for identification documentation:

Identification – Upon intake the contractor will ascertain from the resident if they possess a valid birth certificate and/or state issued identification card and will maintain related data. If the resident does not possess a state issued identification card, the contractor will assist and facilitate the resident in the process of obtaining a state issued identification, to include printing and completing necessary paperwork, mailing documents, providing transportation to the state department of motor vehicles, and facilitating appointments to obtain a birth certificate and other related documents necessary to obtain a state issued identification card. The costs of obtaining the aforementioned documents and the identification card, up to amount identified in award documents (Currently $35 total per resident), will be paid by the contractor and the

Bureau of Prisons will reimburse the contractor monthly.

Page 54 – Clarification provided on including the residents family in program planning:

Family Participation: The contractor will make every effort to include the resident’s family members/significant others in the reentry program planning process, including by permitting members of a resident’s family to attend any RRC orientation. The purpose is to cultivate a network of support for the resident’s return home. Therefore, family is defined broadly and may include extended family members, partners, close friends, or mentors. Contractor must clearly post visiting hours, which must include multiple weekday evenings (after 6:00pm) and weekend time. Residents must be given a copy of the contractor’s visiting hours upon arrival.

Documentation must be maintained on the contractor’s attempts to include family members in the initial orientation, program planning meetings, and other activities surrounding the programming of the resident. Refusal or reluctance of the resident to include family members in this process should also be documented and discussed with the RRM. The contractor will also make every effort to permit routine family visitation throughout the duration of the residents’ stay at the RRC.

Pg 55 & 56 ‐ Clarification provided on partnerships and community support:

PARTNERSHIPS‐ The contractor must develop and foster collaborative relationships with a network of community resources, social services, and support providers, including referrals to other federal, state, and local agencies that can assist residents in their transition to the community. The contractor shall pursue partnership opportunities with other entities, including, for example, charitable organizations, education providers, legal aid, U.S. Attorney’s

Office, U.S. Probation, formerly incarcerated individuals seeking to provide mentorship and reentry assistance, nonprofit organizations, faith‐based organizations, and others.

Page 61 – Clarification provided and requirement removed to collect subsistence from indigent and home confinement residents:

Subsistence: To promote financial responsibility, the BOP requires residents who reside at an

RRC to make subsistence payments to the contractor each payday. The contractor will develop and use an resident’s subsistence agreement form which documents the resident’s obligation and responsibility to pay subsistence and other financial obligations outlined in the SOW.

Residents are expected and should be able to meet this basic financial obligation while participating in the RRC program. Failure to pay accurate subsistence to include underpayments may result in an immediate disciplinary report being issued to the resident. Subsistence will not be collected from indigent residents who reside at the RRC or any resident on Home

Confinement.

Page 72‐ Procedures added for routing use of smartphones:

A. Cell Phone – Contractors must develop procedures and policies that allow for the possession and routine use of smartphones by residents. Such policies and procedures must take into account residents’ important needs to interact with potential employers, educators, family, friends, and other members of the community. Contractor must allow for residents to retain and utilize their smartphone devices at all times, absent court order to the contrary. Contractors may at their discretion issue cell phones to residents who are unable to obtain at their own expense. Contractor will develop a cell phone agreement to be signed by all residents which outlines cell phone use. Plan must include equipment accountability procedures and issuance/turn in procedures upon arrival at the RRC and discharge.

Electrical circuits within the facility that have the capabilities to allow for residents to charge their phones at the facility.

In accordance with the solicitation contractors will submit line item information and data for the following option regarding cell phone use and issuance to residents, the

Bureau of Prisons will make determination if the option will be exercised at the time of contract award:

OPTION #1: The Government reserves the right to require the contractor to provide smartphones to each resident for use during the duration of the RRC and home confinement placement, unless resident declines or court order prohibits. At a minimum,

1. Phones must include a GPS tracking application which allows for the tracking of residents via the phone.

2. Phone must utilize biometrics to verify identity of resident (Voice or fingerprint).

3. Allow staff to restrict access to specific features (e.g. internet for residents with conditions of supervision which do not allow for internet access).

4. Plan must allow for staff to monitor use and to program device with approved contacts and numbers.

5. Provides for call log of all calls made or received utilizing the device.

The Bureau of Prisons reserves the right to enter into a National Contract to provide smartphone surveillance technology and hardware to all RRC Contracts Nationwide. If this option is utilized, a six month notification will be provided to RRC contractors along with instructions for use of the national surveillance contract.

Page 83 ‐ Clarification on RRC Rules of conduct:

The contractor will provide written policy and procedures for resident discipline. The contractor will establish facility rules of conduct and sanctions, and disciplinary procedures when the resident violates the rules of conduct, to include informal resolution. The contractor will submit to the BOP all minor rules and sanctions, which the contractor has created, for approval prior to contract performance and upon any subsequent revisions.

Page 95 – Direction provided on the use of Naloxone in suspected opioid overdoses:

The contractor will maintain a supply of Naloxone when allowable under state laws and regulations to be used in the event of a suspected opioid overdose. The facility will ensure all staff are properly trained in the use of Naloxone. Naloxone kits will be readily available to all staff along with other first aid kits.

Page 102 thru 105 – Further requirements added on tracking of quarterly statistical data to be provided to BOP:

5. Quarterly Reporting: The contractor will provide quarterly statistics to the BOP regarding:

Placement and Release Statistics

Total number of residents currently in RRC

Total number of residents currently on home confinement

Number of admissions to RRC, admissions to direct home confinement, transfers to home confinement, and releases from custody in last quarter

Number of revocations from home confinement to RRC, and from RRC to institution, in last quarter

Average length of stay at RRC for residents who transferred from RRC to home confinement in last quarter

Average length of stay at RRC for RRC residents who released from custody within the last quarter

Average length of stay on home confinement for home confinement residents who release from custody within the last quarter

Ratio of RRC staff to RRC residents

Employment

Arrivals

Total number, and percentage, of RRC residents admitted during the last quarter who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Total number, and percentage, of home confinement residents admitted during the last quarter who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Releases

Total number, and percentage, of RRC residents released during the last quarter who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Total number, and percentage, of home confinement residents released during the last quarter who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Total

Total number, and percentage, of RRC residents who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Total number, and percentage, of home confinement residents who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Average hourly wage for RRC residents

Total number, and percentage, of employed RRC residents whose income is below the nationally published Local Poverty Guidelines.

Identification

Arrivals

Total number, and percentage, of RRC residents admitted during the last quarter with a social security card upon arrival

Total number, and percentage, of RRC residents admitted during the last quarter with a birth certificate upon arrival

Total number, and percentage, of RRC residents admitted during the last quarter with a state‐ issued identification card or driver’s license upon arrival.

Total number, and percentage, of direct home confinement residents admitted during the last quarter with a social security card upon arrival

Total number, and percentage, of direct home confinement residents admitted during the last quarter with a birth certificate upon arrival

Total number, and percentage, of direct home confinement residents admitted during the last quarter with a state‐issued identification card or driver’s license upon arrival.

During Stay

Total number, and percentage, of RRC residents who currently possess (1) a social security card,

(2) a birth certificate, and (3) a state issued identification card or driver’s license

Total number, and percentage, of home confinement residents who currently possess (1) a social security card, (2) a birth certificate, and (3) a state issued identification card or driver’s license

For those who did not arrive in possession of a state issued identification card or driver’s license, average length of time for residents to obtain state issued identification card or driver’s license

Releases

Total number, and percentage, of RRC residents released during the last quarter with a social security card

Total number, and percentage, of RRC residents released during the last quarter with a birth certificate

Total number, and percentage, of RRC residents released during the last quarter with a state‐ issued identification card or driver’s license

Total number, and percentage, of direct home confinement residents released during the last quarter with a social security card

Total number, and percentage, of direct home confinement residents released during the last quarter with a birth certificate

Total number, and percentage, of direct home confinement residents released during the last quarter with a state‐issued identification card or driver’s license.

Community Engagement

Number of passes and furloughs issued to residents in last quarter to facilitate education and employment opportunities

Number of passes and furloughs issued to residents in last quarter to facilitate interaction with family

Number of passes and furloughs issued to residents in last quarter to facilitate other types of reintegration with the community

Total number, and percentage, of RRC residents who obtained passes for the purpose of family visitation

Total number, and percentage, of RRC residents who had family members visit RRC for orientation, programming, or visitation purposes.

Number of events, activities, or programs sponsored for RRC residents in last quarter by external partners

Other

Number, and percentage, of RRC and home confinement residents in Community Treatment

Services for last quarter

Number of RRC and home confinement residents released during last quarter who are enrolled in healthcare

Number of RRC and home confinement residents released during last quarter who are registered for veterans, disability, social security or other public benefits.

Number, and percentage, of RRC residents released during last quarter to known housing that is not a homeless shelter

Number of RRC and home confinement residents released during last quarter who owned a personal cellular telephone upon release.

Results of Resident Survey from last quarter (see attachment O), including (1) number of responses, and (2) ratings in each category.

STATEMENT OF WORK

(SOW)

RESIDENTIAL REENTRY CENTER

OCTOBER 2016

ii

TABLE OF CONTENTS

INTRODUCTION 1

CHAPTER 1

Administration and Organization 6

CHAPTER 2

Personnel 11

CHAPTER 3

Facility 27

CHAPTER 4

Life/Safety 33

CHAPTER 5

Sanitation & Environment 37

CHAPTER 6

Electrical Safety 39

CHAPTER 7

Hazardous Materials 41

CHAPTER 8

Pest Control & Waste Management 44

CHAPTER 9

Referral and Intake Processing 45

CHAPTER 10

Programs 52

CHAPTER 11

Home Confinement 68

CHAPTER 12

Security and Accountability 72

CHAPTER 13

Discipline 83

CHAPTER 14

Administrative Remedy 90

CHAPTER 15

Food Services 91

CHAPTER 16

Medical Services 95

CHAPTER 17

Records and Reports 100

CHAPTER 18

Release Procedures 106

CHAPTER 19

Escape Procedures 110

CHAPTER 20

Serious Illness, Injury, or Death 113

CHAPTER 21

USPO Cases 115 iii

CHAPTER 22

Research and Evaluation 117

CHAPTER 23

BOP Inspections 118

CHAPTER 24

Deductions and Reimbursements 121 iv

LIST OF ATTACHMENTS

REQUEST FOR CONTRACT STAFF BACKGROUND

INVESTIGATION........................................Attachment A

RRC ELEMENTS OF THE MEDICAL EXAMINATION FOR RESIDENTS

COMMITTED DIRECTLY TO THE RRC........................Attachment B

INITIAL INTAKE FORM..................................Attachment C

REQUEST FOR DNA COLLECTION...........................Attachment D

DNA FACT SHEET.......................................Attachment E

INDIVIDUALIZED PROGRAM PLAN..........................Attachment F

REQUEST FOR WAIVER OR REDUCTION OF SUBSISTENCE.......Attachment G

COGNITIVE BEHAVIORAL GROUP PROTOCOL..................Attachment H

URINALYSIS PROCEDURES................................Attachment I

REQUIRED FIRST AID KIT CONTENTS......................Attachment J

REQUEST FOR APPROVAL FOR MEDICAL

TREATMENT AND REIMBURSEMENT..........................Attachment K

HOME CONFINEMENT ELIGIBILITY DATE (HCED) . . . . . Attachment L

CONDITIONS OF HOME DETENTION, BP-A0460.073. . . . . Attachment M

HOME CONFINEMENT REVIEW FACT SHEET. . . . . . . . . Attachment N

RESIDENT SURVEY. . . . . . . . . . . . . . . . . . Attachment O v

LIST OF FORMS PROVIDED BY BOP

ADMINISTRATIVE REMEDY FORMS

APPLICATION FOR VOLUNTEER SERVICE

AUTHORIZATION TO OPERATE A MOTOR VEHICLE

CENTER DISCIPLINE COMMITTEE (CDC) REPORT (RRCs)

COMMUNITY BASED PROGRAM AGREEMENT

DUTIES OF STAFF REPRESENTATIVES (RRCs)

FURLOUGH APPLICATION - APPROVAL AND RECORD

FURLOUGH QUESTIONNAIRE - OUT OF SENTENCING DISTRICT

INCIDENT REPORT (RRCs)

INMATE RIGHTS AT CENTER DISCIPLINE COMMITTEE HEARING

NOTICE OF CENTER DISCIPLINE COMMITTEE HEARING (RRCs)

PASS REQUEST AND APPROVAL

SCREENING FOR RISK OF VICTIMIZATION AND ABUSIVENESS

QUESTIONNAIRE - SENTENCING DISTRICT

URINE SAMPLING PROGRAM (RRCs)

WAIVER OF RRC DRUG TREATMENT REQUIREMENT

WAIVER OF APPEARANCE (RRCs) vi

LIST OF BOP PROGRAM STATEMENTS AFFECTING RRCs

P.S. 1330 Administrative Remedy Program

P.S. 1351 Release of Information

P.S. 1415 Community Relations Board

P.S. 1480 News Media Contacts

P.S. 1600 Safety Policy

P.S. 3735 Drug Free Workplace

P.S. 5270 Inmate Discipline

P.S. 5280 Furloughs

P.S. 5324 Sexually Abusive Behavior Prevention and

Intervention Program

P.S. 5553 Escape/Death Notifications

P.S. 5800 Correctional Systems Manual

P.S. 6060 Urine Surveillance and Narcotic Identification

P.S. 6590 Alcohol Surveillance and Testing Program

P.S. 7310 Community Corrections Center (CCC) Utilization and Transfer Procedures

P.S. 7320 Home Confinement

P.S. 7570 Contract Staff Integrity for Privately Operated Community Corrections Residential Facilities

Program Statements may be found on the Bureau of Prisons website, www.bop.gov. It is the BOP’s expectation that the contractor maintains and implements subsequent policy updates as they occur. This will require the contractor to routinely review program statements to ensure they are utilizing the most current version. Additional guidance or interpretation of policy statements is at the discretion of the Bureau.

http://www.bop.gov./ vii

CONTRACTOR REQUIRED TRAINING

(Referenced in the Statement of Work)

Training Chapter Referenced

Staff will annually review the contractor’s operation manual.

This review will be documented. 1

Staff will be provided 20 hours of annual training on required topics. 2

Staff must receive 40 hours of training on duties and responsibilities prior to working with federal residents.

Sixteen of these hours may be on the job training under direct staff supervision. 2

A minimum of one key staff will attend BOP training when offered. 2

Staff will acknowledge receipt and understanding of contractor’s Employee Standards of Conduct, prior to working with federal residents. 2

The contractor will develop and implement a comprehensive staff training program addressing the facility’s sexual abuse/assault/misconduct prevention/, and intervention program. 2

The contractor will provide a brief orientation program for all volunteers and provide specific written guidance in the format of a “Volunteer Manual.” 2

Within the first 60 days of employment, all staff will receive training in cognitive-behavioral intervention techniques specific to the programs being offered within the RRC. 2

The contractor will train all staff in emergency procedures within one week of their initial employment. In addition, the contractor will include emergency training in annual refresher training. 4

The contractor will train all staff in the proper handling and use of all hazardous, toxic, caustic, and flammable materials within two weeks of initial viii employment, whenever a new hazard is introduced into the work area, and annually thereafter. 7

The contractor will train staff on proper techniques for resident pat searches, and room, vehicle, and common area searches within the first week of employment and annually thereafter. 12

The rules of conduct and sanctions for resident discipline infractions will be defined in writing and communicated to all staff. 13

Staff must be familiar with the Administrative Remedy Program Statement prior to working with federal residents. 14 ix

EXPLANATION OF TERMS

AVERAGE MONTHLY POPULATION (AMP) - The days invoiced on the monthly bill for three consecutive months added together and divided by three.

BUREAU OF PRISONS (BOP) - A component of the Department of Justice responsible for federal offenders sentenced to a term of imprisonment.

BOP WEBSITE - www.bop.gov

CALIFORNIA TECHNICAL BULLETINS - The California Bureau of Home Furnishings and Thermal Insulation (BHFTI) enforces California statutes and regulations governing upholstered furniture, bedding, and thermal insulation industries.

The bulletins referenced in this SOW are published by the California BHFTI. The BHFTI bulletins are available by contacting the following address: 3485 Orange Grove Avenue;

North Highlands, California, 95660; (916) 574-2041.

SUPERVISORY COMMUNITY TREATMENT COORDINATOR (SCTC) - The BOP employee who is responsible for placing offenders in Community Treatment Services, procuring treatment, monitoring treatment providers, certifying bills, ensuring quality control, and performing liaison activities among federal institutional programs, U.S. Probation, and contract community treatment providers.

CONTRABAND - Anything not authorized for retention by the facility rules and regulations or not issued by authorized staff.

CONTRACT AWARD DATE - The date the Contracting Officer signs the contract.

CONTRACT EMPLOYEE - Individuals hired by the contractor to perform services required by this SOW. The terms contract employee, employee, staff, and contract staff are used interchangeably throughout this document.

CONTRACT OVERSIGHT SPECIALIST (COS) - A BOP employee who, under the direction of the RRM, inspects and monitors contract compliance.

http://www.bop.gov/ x

CONTRACTING OFFICER (CO) - A BOP employee with the authority to enter into, administer, negotiate, award, cancel, and/or terminate contracts, and make related determinations and findings on behalf of the United States Government.

CONTRACTING OFFICER’S REPRESENTATIVE (COR) - A BOP employee, designated in writing by a CO (ordinarily a RRM), to act as an authorized representative in monitoring and administering a contract. The COR acts as a technical liaison between the contractor and the CO on contracting matters (see Section G of the solicitation for an expanded outline of these authorities and responsibilities).

CONTRACTOR - The individual, partnership, corporation, or other legal entity who has been awarded a contract by the BOP.

Contractor employees, staff, provider, and contractor are used interchangeably throughout this document. All staff from the Chief Executive Officer (CEO) level to line staff is included.

DISABILITY – A person with a disability has a permanent physical or mental impairment that substantially limits one or more major life activities; has a record of such impairment; or is perceived as having such impairment.

DISCIPLINE HEARING OFFICER (DHO) - A BOP employee responsible for conducting fact-finding hearings covering alleged acts of misconduct and violations of prohibited acts including those acts which could result in criminal charges.

EMERGENCY - Any significant disruption of normal facility procedures, policy, or activities such as adverse weather, bomb threat, disturbance, escape, fire, hostage situation, work or food strike, etc.

ELECTRONIC MONITORING EQUIPMENT - Equipment which monitors a federal offender's compliance with the RRC Electronic Monitoring Program's conditions.

FEDERAL LOCATION MONITORING PROGRAM (FLM) – A program wherein the United States Probation Office, through an agreement with the BOP, monitors offenders in the community.

xi

HOME CONFINEMENT - A term used to cover all circumstances in which a federal offender is required to remain at home during non-working hours of the day.

INDIGENT – An individual who is (i) without income, or, (ii) whose income is below the Federal Poverty guidelines for the local area, as published by the Department of Health and Human Services, or, (iii) without sufficient resources to provide for basic needs (e.g., housing, food, clothing, and transportation).

An individual’s liabilities (e.g., restitutiton, fees, child support obligations) should be considered when determining indigence.

INMATE - See resident.

INVESTIGATING OFFICER - Refers to the disciplinary process. The term “Investigating Officer” refers to an employee of supervisory level who conducts the investigation concerning alleged charge(s) of offender misconduct. The Investigating Officer may not be the employee reporting the incident or one who was involved in the incident in question.

NFPA, NATIONAL FIRE PROTECTION ASSOCIATION - Headquartered in Quincy, Massachusetts, USA, is an international, nonprofit, membership organization founded in 1896 to protect people, their property and the environment from destructive fire. The mission of NFPA is to reduce the burden of fire on the quality of life by advocating scientifically based consensus codes and standards, research and education for fire and related safety issues.

The codes referenced in this SOW are available by contacting

NFPA.

OSHA, OCCUPATIONAL SAFETY & HEALTH ADMINISTRATION - Regulates occupational safety and health standards which require conditions, or the adoption or use of one or more practices, means, methods, operations, or processes, reasonably necessary or appropriate to provide safe or healthful employment and places of employment.

OFFENDER - See resident.

xii

OFFEROR - The individual, partnership, corporation or other legal entity who submits a proposal in response to the BOP's needs outlined in a solicitation.

PROGRAM STATEMENT (P.S.) - A BOP written directive that establishes policy procedures in a given area (available on BOP website).

PRELIMINARY SITE INSPECTION - One BOP scheduled on-site inspection of the offeror's facility and location (place of performance) for evaluating the proposed site.

PREOCCUPANCY INSPECTION - One BOP scheduled on-site inspection of the contractor's place of performance to ensure facility repairs and/or renovations have been completed and minimum programmatic requirements have been met so performance may begin.

PRE-TRIAL DEFENDANT - Ordinarily means a person awaiting trial, being tried, or awaiting a verdict, as well as a person awaiting sentence after having pleaded or been found guilty when the BOP has not received notification of conviction.

PRE-TRIAL SERVICES OFFICER (PSO) - An officer of the federal court responsible for supervising federal defendants before trial or sentencing, as directed by the federal court. PSOs are more common in large metropolitan areas. U.S. Probation Officers (USPOs) function in the capacity of a PSO in most judicial districts. The terms USPO and PSO may be used interchangeably throughout this document regarding pre-trial service defendant responsibilities.

PRISON LITIGATION REFORM ACT (PLRA) - For the purpose of this SOW, the RRM will identify PLRA cases for the contractor with specific instructions. Specific requirements are outlined in the chapters on Programs and Discipline.

REASONABLE COSTS - The costs of travel (e.g. airfare, rental car, etc.) and per diem allowances for United States Government travel, as set forth in the federal Travel Regulations.

RESIDENTIAL REENTRY CENTER (RRC) – This refers to the location in which the contractor's programs are operated. A RRC may also be called a facility, center, or halfway house.

xiii

RESIDENTIAL REENTRY MANAGER (RRM) - The BOP employee responsible for all functions, programs, and services related to residential reentry programs within a specified geographical area.

RESIDENTIAL REENTRY MANAGEMENT BRANCH SECTOR ADMINISTRATOR

(ASSISTANT SECTOR ADMINISTRATOR) - The BOP employee(S) who supervises the RRM. The Sector Administrator is responsible for residential reentry operations and programs within a specified geographical area.

RESIDENTIAL REENTRY MANAGEMENT BRANCH ADMINISTRATOR - The BOP employee responsible for all residential reentry functions, services, and operations nationwide.

RESIDENTIAL REENTRY MANAGEMENT BRANCH SAFETY SPECIALIST – This is a BOP staff member responsible for monitoring contract compliance with county, city, state, federal, and national safety regulations.

REGISTERED DIETICIAN (RD) - A person who has completed academic and experience requirements established by the Commission on Dietetic Registration, the credentialing agency for American Dietetic Association (ADA), and licensed as required by the state in which they practice.

RESIDENT – This is the preferred term to describe a federal inmate who has transferred to community confinement at a Residential Reentry Center.

RESIDENTIAL REENTRY REFERRAL MANAGEMENT APPLICATION (R3M) – The Bureau of Prisons electronic referral and case management application.

ROUTINE MONITORING - The BOP's scheduled and unscheduled, on-site inspections of the contractor's facility to evaluate performance.

Facilities with an average daily population of federal residents of 15 or fewer, will have at least one full monitoring and at least two unannounced interim monitoring visits every 18 months.

Facilities with 16 to 30 federal residents will have at least one full monitoring and at least two unannounced interim monitoring visits every 12 months.

xiv

Facilities with 31 or more federal residents will have at least one full and three unannounced interim monitoring visits every 12 months.

SMARTPHONE - A mobile phone with an advanced mobile operating system which combines features of a personal computer operating system with other features useful for mobile or handheld use.

The Bureau of Prisons requires that smartphones can access the Internet and can run a variety of third-party software components ("apps").

TYPES OF OFFENDERS - The BOP places several types of offenders in a RRC. There are many variables which determine the type and how a resident is placed and programmed in a RRC. To avoid confusion, the contractor should consider two broad categories, BOP and USPO cases. It is important to understand which case the resident is assigned because of the differences in programming. The RRM will provide direction in this regard.

A. Condition of Supervision Placement - Offenders under conditions of probation or supervision by the Court, or parole or mandatory release supervision by the U.S. Parole Commission may be ordered to reside in a RRC for a period of time. These placements are USPO cases.

B. Community Confinement - Individual who is in BOP custody who resides in a RRC and participates in gainful employment, employment search efforts, community service, vocational training, treatment, educational programs, or similar facility approved programs as a condition of supervised release or probation.

C. Intermittent Confinement - Intermittent Confinement individual is in BOP custody who is sentenced to reside in a RRC during nights, weekends, or other intervals.

D. Institution Transfers - A BOP case who has transferred from a federal institution and is completing the last portion of their sentence.

UNIVERSAL PRECAUTIONS - As defined by Centers for Disease Control and Prevention (CDC), Department of Health and Human Services, are a set of precautions designed to prevent the transmission of human immunodeficiency virus (HIV), hepatitis B virus (HBV), and other blood borne pathogens when providing https://en.wikipedia.org/wiki/Mobile_phone https://en.wikipedia.org/wiki/Mobile_operating_system https://en.wikipedia.org/wiki/Mobile_operating_system https://en.wikipedia.org/wiki/Personal_computer https://en.wikipedia.org/wiki/Internet https://en.wikipedia.org/wiki/Third-party_software_component https://en.wikipedia.org/wiki/Third-party_software_component https://en.wikipedia.org/wiki/Mobile_app xv first aid or health care. Under universal precautions, blood and certain body fluids of all patients are considered potentially infectious for HIV, HBV and other blood borne pathogens.

U.S. PROBATION OFFICER (USPO) - An officer of the United States District Court, who is responsible for supervising USPO federal offenders.

VIOLENT CRIME CONTROL AND LAW ENFORCEMENT ACT (VCCLEA) - For the purpose of this SOW, the RRM will identify VCCLEA cases to the contractor with specific instructions.

INTRODUCTION

The Bureau of Prisons (BOP) provides community-based residential and nonresidential correctional services through contractual agreements with state, county, and city governments, as well as private contractors. These contractors provide services which include employment and residence development and other self-improvement opportunities to assist federal residents during the transition from prison to the community.

1. OBJECTIVE - The objective is to establish a Residential Reentry Center (RRC) that provides comprehensive community-based services for individuals who are in the custody of the BOP or under the supervision of United States Probation and Pretrial Services.

2. STATEMENT OF WORK (SOW) - The SOW sets forth the contract performance requirements for the management and operation of a RRC for federal residents. The contractor will ensure the RRC operates in a manner consistent with the mission of the BOP.

The BOP’s mission is to protect society by confining individuals in the controlled environments of prisons and community-based facilities that are safe, humane, cost efficient, appropriately secure, and provide work and other self-improvement opportunities to assist inmates and residents in becoming law-abiding citizens.

3. PLACEMENT OF INMATES - Only the Residential Reentry Manager (RRM) or his or her designee can approve a federal inmate's placement at a RRC.

4. CONTRACTOR'S RESPONSIBILITY - The contractor will furnish all personnel, management, equipment, supplies, and services necessary for performance of all aspects of the contract.

Unless explicitly stated otherwise, the contractor is responsible for all costs associated with and incurred as part of providing the services outlined in this contract.

5. BOP VALUES - The BOP can successfully carry out its mission because its operations are firmly grounded in a set of common values and functional goals. A clear vision of the BOP’s organizational and individualized responsibilities exists among its employees. The BOP has a set of values and shared attitudes that guide staff's actions.

The agency’s values are important for contract employees to understand because they are the foundation of duties to be fulfilled in performance of the contract’s functions. The core values are:

• Correctional Excellence – We are correctional workers first, committed to the highest level of performance.

• Respect – We embrace diversity and recognize the value and dignity of staff, residents and the general public.

• Integrity — We demonstrate uncompromising ethical conduct in all our actions.

The RRC has an obligation to provide residents with an opportunity to acquire the necessary skills for self-improvement, and to practice law-abiding behavior upon release.

Residents are encouraged to maintain family and community ties through correspondence, visitation and planning for eventual release, through participation in pre-release classes, and other programs. Residents have the obligation to honor their debts and begin payment while confined. Each resident is personally responsible for taking advantage of available RRC programs.

6. CONTRACT PERFORMANCE - All services and programs will comply with the SOW; the U.S. Constitution; all applicable federal, state and local laws and regulations; applicable Presidential Executive Orders (E.O.); all applicable case law;

and court orders. Should a conflict exist between any of the aforementioned standards, the most stringent will apply. When a conflict exists, and a conclusion cannot be made as to which standard is more stringent, the BOP will determine the appropriate standard. The BOP reserves the right to issue interim guidance that supersedes policy and/or aforementioned standards. The contractor will comply with and implement any applicable changes to BOP policy, Department of Justice (DOJ) regulation, Congressional mandate, federal law or Presidential Executive Orders.

The BOP reserves the right to enter into negotiations with the contractor to change the conditions or procedures in this SOW and contract. Should the BOP invoke such changes, the contractor retains rights and remedies to equitable adjustment under the terms and conditions of the contract.

The BOP reserves the right to have various staff, to include staff from United States Probation and Pretrial Services, Office of the Inspector General, Federal and State Law Enforcement agencies, and other authorized users, assist in the monitoring of contract performance. The BOP reserves the right to conduct announced and unannounced inspections of any part of the facility at any time and by any method to assess contract compliance.

The BOP may investigate any incident pertaining to the performance of this contract. The contractor will comply and cooperate with the BOP on all investigations, monitoring visits, inspections, and inquiries.

The contractor will report all criminal activity related to the performance of this contract to the appropriate law enforcement investigative agency (e.g., Federal Bureau of Investigation, United States Marshals Service, state and local authorities), and immediately notify the RRM of the report. The contractor will immediately report to the RRM any person or agency requesting to use a resident in any investigation; no resident may participate in any such investigation without prior approval of the BOP.

The contractor will submit any requests for contract changes through the RRM to the Contracting Officer (CO) for approval.

The contractor will provide electronic media to include e-mail and internet access for all key staff (defined in Chapter 2, Personnel), and will provide capability for the electronic submission and receipt of paperwork and reports (e.g. referrals, movement notifications, terminal reports, disciplinary reports, etc.) to the BOP at the discretion of the RRM. Only BOP approved internet transmission methods/secure portals may be used to transmit protected resident information.

All non-restricted BOP Policies and Program Statements are available on the Bureau’s public website (www.bop.gov).

7. SCOPE OF WORK - The contractor will comply with all requirements in this SOW and other reference documents as indicated. The technical proposal and any negotiated modification(s) are incorporated into the contract; unless otherwise stated in the contract or defined by the Contracting Officer.

The contractor will develop operational policies and procedures that follow the requirements contained in this SOW and of generally accepted correctional practices, as defined by the BOP. The contractor will provide an electronic or scanned version of their policies and procedures within 60 days after award. Subsequent updates shall be submitted to the RRM within 30 days of publication.

All federal residents will receive access to the same programming and services except as otherwise provided for in this SOW.

The contractor has the responsibility to ensure proper management and oversight of the program. Absentee ownership will not mitigate program integrity, responsiveness, or responsibility.

The contractor will protect, defend, indemnify, save, and hold harmless the United States Government and the BOP and its employees or agents from and against any and all claims, demands, expenses, causes of action, judgments and liability arising out of, or in connection with any negligent…