RFP027-06_Jul_20_26_solicitation_doc.pdf

This is a Request for Proposal (RFP) issued by the City of Meriden, Connecticut for website redesign services under solicitation number RFP027-06. The City seeks to update its website to enhance user experience, simplify content management, and improve citizen-centric information and customer service while maintaining high design quality and visual appeal. The project includes decentralized content management capabilities enabling departmental staff to create and manage content under central administrator oversight, with ADA compliance as a priority requirement. The scope encompasses mobile responsiveness, SEO optimization tools, translation capabilities, integration with the city's 311 system (QAlert) and OpenGov permitting platform, an employment portal with HR onboarding functionality, enhanced security protocols, and fast page load speeds. The proposal submission period runs from July 17, 2026 through August 7, 2026 at 11:00 a.m. EDT, with vendor questions accepted through July 31, 2026 at 4:00 p.m. EDT. Project completion is anticipated by June 1, 2027. All vendors are eligible to respond, and submissions must be made through the OpenGov ePortal at https://procurement.opengov.com/portal/meridenct.

Proposals will be evaluated based on five weighted criteria: qualifications of the firm and cost proposal (35 points), demonstrated ability to meet the project deadline (15 points), demonstrated ability of key personnel and experience (15 points), similar projects completed within the past five years (20 points), and references from past clients (15 points). The City of Meriden is exempt from federal excise taxes and Connecticut state sales and use taxes, which should not be included in proposal pricing. Payment will be made not less than thirty days following service completion. The successful consultant must provide a Certificate of Insurance covering general liability, automobile liability, and workers compensation liability as determined by the City's Risk Manager. Proposals must include a notarized Non-Collusion Statement, and no proposer may withdraw its proposal within 120 days of opening. The contract will be executed via Purchase Order and Standard Professional Services Agreement and cannot be assigned without written consent of the Purchasing Officer. Contact for questions is Susan Martel, Procurement Contact, at 203-630-4115 or smartel@meridenct.gov.