RFP027-06_Aug_3_26_solicitation_doc.pdf

This is a Request for Proposal (RFP027-06) issued by the City of Meriden, Connecticut for website redesign services. The City seeks to update its website to enhance user experience, simplify content management, and improve citizen-centric information and customer service while maintaining high design quality standards and ADA compliance. The project scope includes decentralized content management across city departments under central administrator oversight, mobile responsiveness, SEO optimization tools, translation capabilities, integration with the city's 311 system (QAlert) and OpenGov permitting platform, an employment portal with HR onboarding functionality, enhanced security protocols, and optimized page load speeds. The solicitation opened July 17, 2026 at 7:00 a.m. EDT, with vendor questions accepted through July 31, 2026 at 4:00 p.m. EDT. Proposals are due August 7, 2026 at 11:00 a.m. EDT via the OpenGov ePortal. Project completion is anticipated by June 1, 2027. All vendors are eligible to respond. No bidders conference or site visits are specified in the solicitation documents.

Evaluation will be based on five weighted criteria: qualifications and cost proposal (35 points), demonstrated ability to meet the project deadline (15 points), key personnel qualifications and experience (15 points), similar projects completed within the past five years (20 points), and client references (15 points). The City is exempt from federal excise taxes and Connecticut state sales and use taxes, which must be excluded from proposal pricing. Payment will be made not less than thirty days following service completion. The successful vendor must provide a Certificate of Insurance covering general liability, automobile liability, and workers compensation liability and submit a notarized Non-Collusion Statement. Proposals cannot be withdrawn within 120 days of opening. The contract will be executed via Purchase Order and Standard Professional Services Agreement and cannot be assigned without written consent of the Purchasing Officer. Contact for inquiries is Susan Martel at 203-630-4115 or smartel@meridenct.gov.