RFP - Shooting Simulator and Training.pdf

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191NLE24R0008 - El Salvador - Shooting Simulator and Software Training
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191NLE24R0008
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This request for proposal (RFP) solicits bids for a shooting simulator and training software to be installed at the International Law Enforcement Academy in El Salvador. The Department of State Bureau of International Narcotics and Law Enforcement Affairs seeks a virtual shooting simulator, mounted firearms, accessories, and training videos in both English and Spanish. The fixed-price contract term is one base year with four one-year options. Bids are due by April 18, 2024 and will be evaluated on technical specifications, delivery schedule, past performance, and price. The awarded contractor must deliver, install, and train within 120 days of the award date. Onsite technical support and software training is required for one year.

The RFP provides detailed technical requirements for the simulator hardware, software, and integrated training objectives. The system must support two simultaneous trainees, various video scenarios, low-light capability, and instructor controls. Required accessories include mounted weapon lights, laser-based training devices, magazines and recoil kits. The contractor must also provide storage, a five-day training course, and ongoing 24/7 technical support.

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2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 1 of 15

SBU - CONTRACTING AND ACQUISITIONS

U.S. Department of State

Bureau of International Narcotics and Law Enforcement Affairs (INL)

Request for Proposal (RFP): 191NLE24R0008

El Salvador

Shooting Simulator and Software Training

18 MARCH 2024

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 2 of 15

1.0 BACKGROUND

The Bureau of International Narcotics and Law Enforcement Affairs (INL) is an instrumental leader in the development of policies and programs to combat international narcotics and crime.

INL programs support two of the Department of States' strategic goals: (1) to reduce the entry of illegal drugs into the United States; and (2) to minimize the impact of international crime on the

United States and its citizens. One of the many ways to effectively meet the listed goals is to collaborate with allied governments both directly and indirectly to promote the modernization of and support the enforcement operations of their foreign criminal justice systems and law enforcement agencies.

The International Law Enforcement Academy in San Salvador was established to train law enforcement professionals, in Latin America and the Caribbean, and to provide them with the necessary, modern tools and techniques in order to effectively combat transnational crime, nationally and internationally, by creating inter-institutional and international networks, thus contributing to democracy and to the economic and social development of the nations.

2.0 SCOPE

The Contractor shall provide all labor, services, tools, materials, equipment, software, connectors and cabling, transmitters/receivers, accessories, transportation, training, supervision, and all other requirements necessary for the installation, configuration, and fine-tuning of the systems described in this Statement of Work. The Contractor shall be solely responsible to ensure the delivered solution is fully compatible with existing ILEA systems.

The virtual shooting simulator shall be installed in the second floor of the Forensic Laboratory building of ILEA San Salvador.

3.0 TYPE OF CONTRACT

This is a firm-fixed price, single award contract, with optional quantities ONLY for the warranty.

Items outlined under PROCUREMENT ITEMS include the TECHNICAL SPECIFICATION OF

ITEMS shall be BRAND NAME OR EQUAL

No additional sums will be payable on account of any escalation in the cost of materials, equipment, or labor, or because of the Contractor’s failure to properly estimate or accurately predict these prices or difficulty of achieving the results required by this contract. Nor will the contract price be adjusted on account of fluctuations in the currency exchange rates.

4.0 PERIOD OF PERFORMANCE

The period of performance for this contract is a one year. This contract shall be effective on the date of the Contracting Officer's signature and shall remain valid until all commodities are received, inspected, and accepted by the Government at destination INL/El Salvador.

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 3 of 15

This contract is comprised of a one-year base period, and four, one-year option periods (plus a six-month option to extend in accordance with FAR 52.217-8).

Estimates:

Base Year: April 2024 – March 2025

Option Year 1: April 2025 – March 2026

Option Year 2: April 2026 – March 2027

5.0 NAICS Code: 3333 / 333318 Commercial and Service Industry Machinery Manufacturing

(Training machines (e.g., flight simulators) manufacturing).

6.0 Product Service Code: 6920 Armament Training Devices

7.0 Acquisition Procedures: FAR Subpart 13.5 – Simplified Procedures for Certain

Commercial Items

8.0 BASIS OF AWARD

The basis of award will be Best Value Using Tradeoff. This award contains both services and commodity items for a Firearms Training Simulator (FST) and Software Training. The

Government anticipates issuing a Purchase Order to the Vendor whose quote provides the best value to the Government, price, and other factors considered.

9.0 EVALUATION FACTORS

The Government will apply four (04) sets of evaluation factors:

1. Technical Specifications

2. Delivery Schedule

3. Past Performance (Use Appendix B)

4. Price (Use Attachment A)

9.1 Technical Specifications

Physical and Logical Design and Diagrams

The contractor shall provide a digital copy of the design for the entire solution in VISIO format including the location, path for conduits/raceways and all the components being installed. These designs will work as physical diagrams.

The UTP structured cabling system for voice and data services must meet the ANSI/TIA/EIA-

568-C.2 Category 6A specifications and the recommendations included in the following standards and addenda. The following are the minimum specifications for the hardware and software items needed. All the accessories should be included.

• ANSI/TIA/EIA-568-C.2 Category 6A, IEEE 802.3an-2006 and ISO 11801 Class EA

Channel

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 4 of 15

• ANSI/TIA/EIA–568B Commercial Building Wiring Standard, which allows for the planning and installation of a structured cabling system to support, regardless of the vendor and without prior knowledge, the communications services and devices that will be installed throughout the useful life of the building.

• EIA/TIA-568-B.1 (General Requirements)

• ANSI/TIA/EIA-568-C.2 Category 6A, IEEE 802.3an-2006 and ISO 11801 Class EA

Channel(Cabling components – Category 6A balanced twisted pair)

• EIA/TIA-568-B.3 (Cabling components – Fiber Optic)

• ANSI/TIA/EIA-569-B Commercial Building Standard for Telecommunications Pathways and Spaces, which standardizes the design and construction practices within and between buildings to support telecommunications means and equipment such as, conduit and guides, building entry points, communications racks and equipment room.

• ANSI/EIA/TIA-606A Administration Standard for the Telecommunications Commercial

Building, which provides guidelines to manage the components of a structured cabling system.

• J-STD-607-A, TIA-942, IEEE Std 1100, EIA-310-D, UL and CSA Commercial Building

Grounding (Earthing) and Bonding Requirements for Telecommunications, which describes the standard methods to distribute ground (earth) signals throughout a building.

• All data cabling must be PANDUIT 6A with LSZH jacket material. All network accessories must be PANDUIT PanNet.

All required site preparations and alterations to the ILEA building must be approved in advance by the COR and are at the cost of the Contractor. All work must conform to the latest International

Building Code or the local equivalent. The Contractor shall perform all necessary work to restore temporary alterations of the building(s) to the original condition.

All hardware, software, and services must be provided through authorized distribution channels.

All items provided under this project must be new and in original packaging. Used, discontinued, or refurbished materials are not allowed. The Contractor shall provide a letter from the original equipment manufacturer (OEM) demonstrating compliance with these requirements within their proposal.

A list of the proposed equipment shall be provided, it shall include: Item Description, Name of

Manufacturer, Model Number, Serial Numbers, Quantity, Unit Price.

All services must be carried out under the supervision of OEM-certified employee(s). The

Contractor shall provide the COR a copy of the employee(s) resume and certification(s) as part of the proposal. A minimum of two OEM-certified employees are required.

9.2 Delivery Schedule

Delivery is to the US Embassy in El Salvador. Delivery, installation, configuration, fine-tuning, testing and familiarization training for all systems: All work must be completed no later than 120 calendar days after award. The training must be completed by sixty (60) days after delivery.

ILEA San Salvador

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 5 of 15

Calle El Pedregal and Cancillería Bulevar, Antiguo Cuscatlán.

La Libertad, El Salvador

ATTN: Technology Section, David Monterrosa

9.3 Past Performance (Appendix B)

Contractor shall provide a minimum of three (03) past performance references that include the following information:

• Company name (Client).

• Project start date.

• Project completion date.

• Project description.

• Project cost.

• Project point of contact name.

• Point of contact email.

• Point of contact telephone numbers.

Past performance will be evaluated from each vendor(s) list of three (03) different, past law enforcement agencies, in the US and Western Hemisphere, who have purchased the FTS system from the vendor. This list should include contact names; or alternatively, letters from law enforcement agencies attesting to the quality of the system.

9.4 Price (Attachment A)

Best Value Using Tradeoff

10.0 PROCUREMENT ITEMS

10.1.0 CLIN 001 – FIREARMS TRAINING SIMULATOR (FTS) HARDWARE &

SOFTWARE

Quantity: 01

The Contractor shall provide a complete fixed firearm training simulator system. The system shall include all required hardware, software, applications/programs, CPU, Audio/Video systems

(projectors, screens, monitors, and sound system) and all accessories and devices required for proper operation and function. The Contractor shall include all necessary cabling and connectors required for system installation.

The system shall provide a realistic training environment. The system shall support lowlight, no-light, static target and moving target training scenarios. The system shall have targets scalable to distances of feet, yards, and meters and shall have programmable, timed targets for qualification courses. The visual presentation of the targets shall accurately represent the appearance of an actual target at the simulated distance. The system shall allow the instructor to create customized qualification courses.

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 6 of 15

The environments depicted on screen must be common settings found in urban, rural, and industrial areas, with common vehicular or pedestrian traffic.

The system shall be ballistically accurate based on the type of weapon and round being fired.

The visual scene shall simulate the weapons interaction with the environment from the time it is shot to the time of impact. The model behavior and effects of the simulated ammunition impact on the target, structures, and other areas shall replicate the effects of the actual ammunition. Each human target’s killing radius shall be defined to distinguish between a lethal shot, capacitating shot, mobility, and non-lethal areas of the target.

The system shall have the ability to integrate simulated non-lethal weapons, such as Taser, OC

Spray, and similar items. The system shall have the ability to incorporate handheld and weapon mounted lights in low and no light scenarios.

The Contractor shall deliver judgmental use-of-force video scenarios. The video scenarios shall depict typical situations which law enforcement personnel face in the execution of their duties.

Expected Use

The system will be used in basic and advanced weapons training for developing proficiency in marksmanship, use of force judgment skills, close quarters shooting skills, tactical reloading and weapon malfunction clearing related to multifaceted police operations. The simulation system will be used indoor and shall be capable of instructing in basic and advanced marksmanship, shoot/no-shoot judgment, combat marksmanship, supporting arms, and weapons employment tactics.

The fixed simulator shall be capable of operating continuously for at least 12 hours per day.

Electrical -Provided by ILEA San Salvador

The simulator shall have an uninterruptible power supply (UPS), with surge protection. The system shall be protected from power fluctuations and transients, especially those encountered in

OCONUS locations. The Uninterruptible Power Supplies (UPS) shall allow for an orderly system shutdown in case of a power failure. All electrical circuitry and installation shall comply with the requirements of the National Electric Code (ANSI/NFPA 70). NFPA 70®, National

Electrical Code® (NEC®), sets the foundation for electrical safety in residential, commercial, and industrial occupancies around the world. The contractor will certified that the electrical installation is according to the aforementioned requirements.

Visual Display

All system components shall support a minimum of 4k definition video. Marksmanship and judgmental training video scenarios shall be in 4k definition. The Contractor shall provide necessary projectors and screens to project life-size objects on the screen and provide peripheral view on both sides of trainees. Either a multi-segment or curved screen is acceptable, so long as

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 7 of 15 it provides peripheral view. Screen height should be sufficient to provide life-size, realistic scenarios (6 feet), and of sufficient width to accommodate four students simultaneously.

The system must be capable of being installed in various room configurations. System setup may require various distances between the firing point, projector, and displayed image applicable to each room size. The system shall compensate for varying distances and shall scale and adjust the projected images accordingly.

Sound System

The system sounds shall be of such fidelity, quality, realism, and volume that students shall experience the cues, stresses, and distractions of a “real life” situation. The sounds shall be of sufficient volume so that the distractions provided to the trainee shall be similar that those encountered in actual situations. The system shall allow the instructor to control the volume of the sound system from the Instructor Control Station.

Number of Simultaneous Users

The system shall support at least two (02) simultaneous trainees firing weapons during marksmanship scenarios. The system shall support at least 2 simultaneous trainees firing weapons during collective scenarios. During collective scenarios, the system shall support at least 2 weapons per trainee.

Lethal Weapons

The system shall provide an audio simulation of the weapon report each time a weapon is fired.

The weapon report shall be unique to each weapon type. The accuracy of the weapon tracking system shall be maintained in ambient light conditions, over the entire area of the large screen display, and simultaneously for all weapons.

The weapon tracking system shall be capable of distinguishing which weapon fired which round.

The system shall track all rounds fired by each weapon. When a weapon runs out of ammunition during a scenario, the weapon shall not record hits or sounds unless the weapon is reloaded by the trainee or instructor.

Instructor Control Station

The system shall include an Instructor Control Station to control all system operations. The system shall allow the instructor to monitor shot placement in real time. Additionally, the system shall allow the instructor to view the weapon status and to change the status of the weapon during scenarios to require the students to do the following:

• Load/Reload/Unload

• Make Weapon Safe

• Induce Malfunctions/Clear Weapon

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 8 of 15

Operator and Maintenance Manual

The Contractor shall provide an electronic Operator and Maintenance Manual for each system delivered.

Corrective and preventive maintenance actions and procedures shall be documented in the manual. The manual shall contain a description of the system and its operation. System limitations, safety information, and other important information shall be highlighted in the manual.

The Contractor shall provide, at no additional cost to the Government, electronic manuals in

English.

Software

System-specific software delivered by the Contractor shall be provided under a perpetual license.

License renewals must not be required for continued use of the simulator system.

Language Requirements

The Contractor shall provide, at no additional cost to the Government, software user interfaces, operator and maintenance manuals, and video scenarios in English. The required language will be identified by the Government in each delivery order.

Hostile / Return Fire Feature

Hostile / return fire simulator and all required accessories. Simulates hostile fire requiring trainee(s) to take cover during training scenarios. The hostile / return fire feature shall seamlessly integrate with the simulator system. The hostile / return fire feature must have the capability to be manually controlled by the instructor.

The feature must include safety features to prevent accidental firing. This device shall use safe electrical impulses to the trainee, imitation potential real-world consequences. The contractor shall include all needed personal protective equipment (for a group of 4 trainees) to ensure the safety of trainees.

HARDWARE:

• All hardware must be compatible with American commercial electrical systems. Voltage

120V.

• If the FTS required a keyboard, mouse, or other wired cables, wireless connections are preferred.

• Capable of linking with other like simulators

• Capable of operating within 18 to 36 inches (45 to 90 cm) of the projection/screen area

• Must fit entirely within room size 7.0M (width) x 10M (length) x 3.0M (height).

• Video output of the projector must be 4k or higher.

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 9 of 15

• All required audio output devices, including stereo surround sound speakers for realistic sounds and directionality by instructor-controlled speakers.

• Audio output must be compatible with “off the shelf” equipment so it can be easily replaced, if needed

• Up to 300-degree visuality (5 screens if necessary) to provide more realistic environments; screens must be borderless.

• Conversion kits for Glock 17T shall be included with the corresponding recoil kits for .

SOFTWARE:

• Various videos including the following:

o One (01) general course of fire program; marksmanship and various shooting positions (standing, kneeling, prone) o Thirty (30) judgmental decision training scenarios o Five (05) practical firearms training exercises o Three (3) firearm skill-building exercises o Four (04) malfunction recovery skill-building exercises

• Ability to change target types, colors, shapes, and animation.

• Ability to review scenarios after completion to critique the performance of the trainee.

• Shall include a playback option with shot placement function.

• Ability to have different outcome “branches” for scenarios which can be selected by the instructor, based on the trainees’ use of force selection.

• The system shall have the ability to integrate simulated non-lethal weapons, such as

Taser, Oleoresin capsicum OC Spray, and similar items.

• The system shall have the ability to incorporate handheld and weapon mounted lights in low and no light scenarios.

• Simulator must be compatible with Microsoft Office Professional operation system, Microsoft Office Suite included. The product shall remain compatible with Microsoft’s supported operating system upgrades.

SYSTEM REQUIREMENTS: INTEGRATED TRAINING OBJECTIVES

• All hardware (including video camera) and software necessary for the creation and editing of additional video scenarios (APPENDIX A). The hardware and software shall utilize Advanced Video Coding High Definition (AVCHD), or equivalent format files inputted into the simulator via digital media (USB hard drive, DVD, etc.). The hardware and software shall output files in a format that are compatible with the simulator systems.

High-definition video is required.

• System shall provide realistic recoil feeling while shooting or during malfunctions. The system must include a reminder of the basic firearms safety rules at the beginning of each training session and will require an active acknowledgment from the trainee.

• System should provide magazine reloading data analysis to ensure property training is completed for a quick reloading.

• The system shall create a completely immersive simulated environment which is realistic to environments, incidents, and encounters common to the law enforcement profession.

• Must provide interactive scenarios (APPENDIX A) used to training and evaluate lethal force, non-lethal force, and verbal de-escalation skills.

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 10 of 15

• Shall allow for simulated low-light and/or infra-red flashlight training. Must be able to operate under any light situation.

• Shall include live lethal weapons fire laser capabilities, allowing instructors to viewpoint of aim.

• Shall provide instructor control options that allow for simulation variations based on trainee performance and decision-making.

• All weapon options shall have the ability for the instructor to electronically control the round count and/or induce malfunctions.

• Recording and Editing System software to build custom-made scenarios (APPENDIX A).

Installation of Fixed System

Overhead ceiling installation of fixed simulator system in a dedicated simulator room.

Installation includes all required accessories and connectors. All work shall be performed in accordance with OEM specifications and recommended installation instructions and must be performed by factory-authorized representatives.

The contractor shall provide an installation report to the COR and shall certify all work was accomplished by factory-authorized representatives and in accordance with OEM specifications and installation instructions. The report shall identify the individuals performing the work, dates of work, and shall include results of equipment testing demonstrating all components operate in accordance with manufacturer’s specifications.

All services shall be provided in English. Does not include travel or DBA insurance costs.

Site Survey

The Contractor shall conduct a comprehensive site survey / assessment of a prospective system location to ensure it meets or exceeds manufacturer recommendations.

The contractor shall provide a report to the COR detailing the conditions found and whether the existing conditions are or are not in compliance with manufacturer recommendations. In the event the location does not meet manufacturer recommendations, the contractor shall provide detailed recommendations for improvements / renovations needed to bring the location up to manufacturer standards or shall recommend an alternative location meeting all manufacturer requirements.

All services shall be provided in English. Does not include travel or DBA insurance costs

• Screens displaying a 300-degree (or greater)

• Multidirectional audio and seamless real video.

• Including but not limited to: LE content library, computer rack, UPS backup, and audio/video projection equipment.

• Overhead truss structure, front project systems.

• Enhanced Sound Effects.

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 11 of 15

• Powerful amplifiers and transducers that permit trainees to actually feel sounds for increased realism.

• Real-time monitoring, recording, and playback during debriefing sessions of trainees.

• Tablet control system including carrying case and one wireless router.

• Hardware and Software for low light training.

The Contractor shall provide a complete fixed firearm training simulator system. The system shall include all required hardware, software, applications/programs, CPU, Audio/Video systems

(projectors, screens, monitors, and sound system) and all accessories and devices required for proper operation and function. The Contractor shall include all necessary cabling and connectors required for system installation.

The system shall support at least two (02) simultaneous trainees firing weapons during marksmanship scenarios. During collective scenarios, the system shall support at least 2 (02) weapons per trainee.

CLIN 002 – One (01) year HARDWARE WARRANTY

The contractor shall provide on-site warranty for one (1) year for all components delivered under this project. The on-site warranty period shall commence immediately upon written COR acceptance of the completed system and shall continue for at least one (1) year thereafter. The warranty shall cover all hardware, software, parts, and labor.

The Contractor shall be liable for costs of disassembly and/or reassembly of larger items when it is necessary to remove the equipment, hardware, and software to be inspected and/or returned for repair or replacement. All transportation charges shall be borne by the Contractor. All warranty repairs will be performed at no additional cost to the Government.

Any equipment, hardware, and software or parts thereof, repaired or furnished in replacement under this contract, shall be subject to the same warranty terms as equipment, hardware, and software initially delivered.

The Contractor shall complete all warranty repairs or replacements no later than 15 calendar days after receiving initial written request from COR.

10.2.0 CLIN 003 TRAINING WEAPONS

Quantity: varies

Q:2 - Tactical Light on Rail (Weapon Mounted Flashlight) -1 weapon mounted tactical light

Q:1 - Wireless Device for Advanced Skills Magazine (ASM) and Threat Fire

Q:4- Threat-fire return simulator, delivers a safe and adjustable electrical impulse to simulate hostile fire and enhance realism during training.

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 12 of 15

Q:1- Table-top refill station for all refillable magazines. Including automatic push button activation and one CO2 tank

Q:1-Extra CO2 tank

Q:8 - Standard Refillable G17T pistol (simunition) magazine with pressure supply

Q:8 - Advanced Refillable G17 pistol (simunition) magazine with pressure supply, shot counting (defaults to 15 rounds per magazine), rechargeable battery pack, and wireless communications

Q:4 - Glock 17T Recoil Kits

Q:8 - Glock 17T Standard pistol magazine adapter plate

Q:8 - Glock 17 Advanced Skills Magazine (ASM) pistol magazine adapter plate

Q:2 - M4 rifle recoil kit

Q:8 - M4 Standard rifle magazine

Q:8 - M4 rile advanced refillable magazine

Q:2 - M4 rifle standard/advanced skills magazine adapter plate

Q:2 - Laser-based MK3 model OC training device

Q:4 - Shot Indicating Resetting Trigger (SIRT) -Training Pistol Model 110 replica training pistol for Glock 17/22. Includes integrated programmable laser.

ILEA will utilize the G17T Gen3 model (UTM ammunition)

CLIN 004 STORAGE CONTAINER

• Lockable storage cases (“pelican type”) for simulator and accessories capable of protecting the equipment from water and blunt force damage during storage and shipping via international Mail Service and during local transport.

10.3.0 CLIN 005 FIVE (05) DAY TRAINING

The Contractor shall provide five (05) days familiarization training for eight (08) ILEA employees. The training shall be coordinated in advance with the COR and shall take place after testing of the installed solution. The training shall cover operational and maintenance functions required to ensure successful operation, configuration, and protection of the installed solution.

The Contractor shall also explain the applicable technical support and warranty processes. Some examples of scenarios for the simulator can be found in APPENDIX A.

10.4.0 CLIN 1001 One (01) Year HARDWARE WARRANTY

As described above in CLIN 002

10.5.0 CLIN 2001 One (01) Year HARDWARE WARRANTY

As described above in CLIN 002

11.0 PERSONNEL MANAGEMENT

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 13 of 15

The contractor shall provide a local project manager during all project stages to serve as the main point of contact with ILEA. The Project Manager will be tasked with coordinating all activities and resources needed to adequately carry out the project. The Project Manager will be the communication channel between ILEA and the contractor for all matters pertaining to meetings, minutes, planning, and implementation timelines, including progress reports.

12.0 DELIVERABLES - ON-SITE TECHNICAL SUPPORT AND IN PERSON

SOFTWARE TRAINING

The contractor shall provide 24x7x365 support. The support shall be provided on-site, via telephone or on-line, and shall be provided in English. The support period shall commence upon final acceptance of the system and shall be in force for one (1) year thereafter.

The contractor shall provide complete documentation for all hardware and software delivered under this contract. At delivery at least the items listed below should be part of the shipment:

• Comprehensive Bill of Material for all hardware and software delivered under the contract. The list shall include Item Description, Name of Manufacturer, Model Number, Serial Numbers, Delivered Quantity, Unit Price, Extended Price, and Warranty

Expiration Date;

• OEM manuals for all hardware and software delivered under the contract are to be in

English;

• Results of system testing onsite;

• Physical and Logical Designs and Diagrams;

• Warranty and Technical Support documentation. Documentation shall include an explanation of coverage, the process to obtain warranty or technical support services, and applicable contact information. The Contractor shall, for the duration of the warranty period of one year, provide a quarterly report describing in detail the technical support and warranty work performed for the reporting period. For the purposes of this requirement, quarterly means every three (3) months/one (01) quarter;

• A list with all warranty / support ticket submitted, ticket number, date of submission, and person submitting the ticket;

• For each ticket, identify the actual response time and time required to restore;

• Explanation of how the issue was resolved;

13.0 RESPONSE GUIDELINES

Interested parties are requested to respond to this RFI with a white paper. Submissions should not exceed 5 single-spaced pages, 12-point type with at least one-inch margins on 8 1/2” X 11” page size.

Responses should review the Evaluation Factors (Section 9.0) and must specifically describe the responder’s ability to meet the requirements outlined in this RFP for consideration. Oral communications are not permissible.

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 14 of 15

Please provide an induction page to include CAGE Code, Unique Entity ID, and Tax

Identification Number (TIN), be registered to do business with the Government of the United

States in the System For Award Management (SAM) and (iv) not be on the Excluded Parties

List.

Also include your business socioeconomic status, e.g. small business, women-owned, HUBZone, etc. and U.S. General Service Administration (GSA), Federal Supply Schedule (FSS) Contract

Number (if applicable), and knowledge of specific brands and products lines that could fulfill this requirement.

Companies who wish to respond to this RFP should send a response to DietzelDR@state.gov no-later than 3:00 PM EST on Monday, 18-APRIL-2024.

Questions regarding this announcement shall be submitted via email to DietzelDR@state.gov

NLT Tuesday, 12-APRIL-2024. Verbal questions will NOT be acceptable.

APPENDIX A

Scenarios

Suggested Scenarios Titles and Duration

1. Attack on a currency exchange kiosk / 1 offender /-up to 2 minutes

2. Attack on a currency exchange kiosk/ 2 offenders /-up to 2 minutes

3. Theft at night - up to 2 minutes

4. A fight near a restaurant- up to 3 minutes

5. Clash between participants of a rally and other citizens- up to 2 minutes

6. Attack on a police officer at night- up to 1 minute

7. Attempt to seize a police officer's weapon - up to 1 minute.

8. Attack on a police officer by the driver or passenger of stopped vehicle - up to 2 minutes.

9. Arrest of a fugitive (who has committed a particularly grave crime) from a stopped vehicle-up to 5 minutes.

10. Detection of a fugitive (who committed a particularly grave crime) in a public place -up to

3 minutes.

11. Pursuit of a person who robbed a bank- up to 1 minute.

12. Arrest of a person robbing a bank at the time of committing the crime -up to 1 minute

13. Shooting scene - up to 1 minute

14. Attack on a protected object- up to 1 minute

15. Stopping a demonstration in the area adjacent to the National Assembly when it obstructs regular work- up to 5 minutes.

16. Dog attacking a citizen- up to 1 minute.

17. Attack on a vehicle transporting a detainee -up to 1 minute.

18. Ramming a police car with a truck- up to 1 minute

19. Domestic violence case with resisting abuser -up to 4 minutes

20. Group attack on a police vehicle -up to 1 minute

21. Undercover search case, where offender is armed with a knife- up to 3 minutes.

mailto:DietzelDR@state.gov mailto:DietzelDR@state.gov

2024 Request for Proposal (RFP): 191NLE24R0008 INL/El Salvador Page 15 of 15

22. Undercover search case, where offender is armed - up to 2 minutes.

23. Night club case, arrest of an armed offender- up to 2 minutes

24. Murder crime scene, arrest of the suspect -up to 2 minutes

25. Arrest of an armed person at a rail station- up to 3 minutes

26. A fight between group of fans in a local landmark stadium- up to 3minutes

27. A call for service about armed people in the apartment- up to 3 minutes

28. Stopping a vehicle suspected in transportation of a particularly large number of drugs- up to 3 minutes.

29. Search of an armed person who escaped from a prison in the area of an abandoned factory-up to 2 minutes.

30. Attack of citizens armed with sticks on a patrol car-up to 2 minutes.

APPENDIX B

Past Performance Questionnaire

Contractor shall provide a minimum of three (03) past performance references that include the following information:

Company Name

Project Start Date

Project Completion Date

Project Description

Project Total Cost

Project Point of Contact Name

Project Point of Contact Phone Number

Project Point of Contact Email

Past performance will be evaluated from each vendor(s) list of three (03) different, past law enforcement agencies, in the US and Western Hemisphere, who have purchased the FTS system from the vendor. This list should include contact names; or alternatively, letters from law enforcement agencies attesting to the quality of the system.

File details come from the government source that posted it. Updated .