RFP ODF Attachment D.docx

DOCX document 35 KB Posted

Attached to
RFP - Oregon Department of Forestry Civil Penalties Case Management
Solicitation number
S-DASOBO-00017536
Issued by
Oregon

About this file

This is a Reference Check Form attachment for RFP S-DASOBO-00017536, issued by the Oregon Department of Forestry (ODF) through the Department of Administrative Services (DAS) Procurement Services to procure a Civil Penalties Case Management System. The form is designed to be completed by reference entities familiar with the proposer's performance on similar projects. DAS SPS and ODF anticipate awarding one contract from this RFP.

The Reference Check Form requests information from reference contacts regarding the proposer's service delivery, including the type of services provided, quality of customer service, business relationship satisfaction, problem resolution methods, likelihood of future engagement, areas of satisfaction and dissatisfaction, adherence to timelines, and cost performance relative to initial proposals. The form collects basic information from the reference entity, including the proposer name, reference entity name, contact name, telephone number, and email address. This form serves as a due diligence tool to evaluate proposer qualifications and past performance during the procurement evaluation process.

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Other files

File Type Posted
RFP ODF Attachment H.xlsx XLSX spreadsheet
RFP ODF Attachment G.docx DOCX document
RFP ODF - Civil Penalties Case Management Sample Contract.docx DOCX document
RFP ODF Attachment E.docx DOCX document
RFP ODF Attachment B.docx DOCX document
RFP ODF Attachment F.docx DOCX document
RFP ODF Master Solicitation RFP Civil Penalties Case Management~1.docx DOCX document
RFP ODF Attachment C.docx DOCX document

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Text version

RFP [###-####-##] – [RFP title]

ATTACHMENT F - REFERENCE CHECK FORM

RFP S-DASOBO-00017536 – Civil Penalties Case Management Attachment D

ATTACHMENT D - REFERENCE CHECK FORM

Proposer Name:__________________________________________
Reference Entity:__________________________________________
Reference Contact Name:__________________________________________
Contact Telephone Number:__________________________________________
Contact Email Address:__________________________________________

Please respond to the following questions:

1. For what type of services did you engage Proposer?

Describe the services listed in response to question 1.

Describe Proposer’s customer service.

Describe your satisfaction with the business relationship with Proposer.

Describe Proposer’s methods for problem resolution.

How likely would you be to use Proposer’s services again?

With which aspect(s) of Proposer’s services are you the most satisfied?

With which aspect(s) of Proposer’s services are you the least satisfied?

How well did Proposer stay within the proposed timeline?

How did the final project cost compare to the initial proposed cost?

Version 1.0 - November 19, 2014Page 1 of 2
DAS Procurement Services, Version 2.0 – December 9, 2016Page 1 of 2

File details come from the government source that posted it. Updated .