RFP FP18-50001 Macomb Parent Ed Home Based - Group Revised.docx

Michigan Department of Health and Human Services Bureau of Grants and Purchasing

REQUEST FOR PROPOSAL (RFP) CONDENSED

|_| Unit Rate/Actual Cost |_| Unit Rate |_| Unit Rate/Per Diem

$100,000.00

Proposal Submission

All proposals with related material must be submitted electronically using the SIGMA Vendor Self Service (VSS) Website at https://sigma.michigan.gov/webapp/PRDVSS2X1/AltSelfService. For technical assistance when entering proposals, contact the State of Michigan VSS Support Center at (888) 734-9749.

The Contractor (awarded bidder) must deliver human services to referred clients in the above geographic area, and have direct service providers based within 75 miles of the geographic area for the duration of the agreement.

Disqualifying Criteria:

The bidder will be disqualified and the proposal will not be reviewed if there is failure to:

Submit a complete proposal, including sub-sections if required in the RFP, to the SIGMA Vendor Self Service (VSS) Website on or before the due date and time specified.

Stay at or below the maximum award amount per agreement year. (Delete if no maximum award is indicated) Stay at or below the maximum bid proposal page requirements stated under the RFP Evaluation Criteria on page 29.

Proposals from bidders who are current State of Michigan employees are also disqualified and will not be reviewed.

Parent Education – Home Based and Parent Education – Group Based

Additional Information:

Parent Education – Home Based and Parent Education – Group Based

This RFP is to procure a provider for Parent Education – Home Based and Parent Education- Group Based services for families that are at risk of having their children removed from their home due to child abuse and /or neglect. Parent Education – Home Based services provides instruction in the families’ home to educate parents on parenting skills, life/home management skills, parent/child interaction skills and other topics dependent upon the specific needs of the client. Parent Education – Group Based services provides instruction in a classroom setting to educate parents on parenting skills, life/home management skills, parent/child interaction skills and other topics dependent upon the specific needs of the client.

For purposes of this bid, the number of units proposed shall be based on $264,000.00 ($88,000,00 per fiscal year, with $36,000.00 ($12,000.00 per fiscal year) set aside as the maximum allowable reimbursement for mileage. At DHHS discretion, additional units of service may be provided if actual mileage reimbursement during the course of any resulting contract is less than the set aside amount.

Unit rate calculations must take into consideration all direct and indirect costs relating to performing the service, including mandated insurance costs.

A pre-proposal meeting will be held at the Macomb County MDHHS Office, 19700 Hall Road, Clinton Township, MI 48038 on October 24, 2017 at 10:00 a.m.

Authority:

Completion:

Penalty:

P.A. 2080 of 1939.

Mandatory.

Agreement Invalid The Michigan Department of Health & Human Services (MDHHS) will not discriminate against any individual or group because of race, religion, age, national origin, color, height, weight, marital status, sex, sexual orientation, gender identity or expression, political beliefs or disability. If you need help with reading, writing, hearing, etc., under the Americans with Disabilities Act, you are invited to make your needs known to a MDHHS office in your area.

Table of Contents

This Request for Proposal (RFP) provides interested bidders with sufficient information to prepare and submit proposals for consideration by the Michigan Department of Health and Human Services (MDHHS) and contains the following sections:

Section I Proposal Instructions

Section II Description of Service Specifications

Section III Instructions for Bidders

Section IV Proposal

RFP Number: FP18-50001

From this point on, DO NOT USE TAB. Press CONTROL F to move to next typing location.

Section I

PROPOSAL INSTRUCTIONS

1. Questions/Inquiries

Questions regarding the content of this RFP must be made by email to Lee Bowman at bowman1@michigan.gov on or before October 25, 2017. MDHHS staff are not allowed to respond to questions regarding the content of the RFP that are telephoned in. Questions may be discussed verbally at the pre-proposal conference, if one is scheduled. MDHHS will compile all relevant questions and answers and post these as well as any other clarifications or revisions to the initial RFP onto the SIGMA Vendor Self Service (VSS) website. Interested bidders are advised to monitor the website regularly.

Questions submitted on-line via VSS will not be considered.

2. Amendment to the RFP

MDHHS may modify the RFP at any time prior to the deadline submission date. Changes will be posted on SIGMA Vendor Self Service (VSS) via a “proposal amendment.” This is the only method by which the RFP may be modified. Amendments posted before the deadline submission date may include documentations such as questions and answers, revisions, and/or clarifications to the initial RFP. Amendments posted after the deadline submission date may include documentation such as the award recommendation letter.

3. Response Preparation

Bidders must follow these proposal instructions and provide a complete response. Uniform Resource Locator (URL) links to information will not be considered for evaluation. Bidder should include its company name in the header of all response documents.

4. Delivery of Proposal

The bidder must submit its proposal, all attachments, and any modifications or withdrawals electronically through SIGMA Vendor Self Service (VSS). The price proposal should be saved separately from all other proposal documents. The bidder should provide the documents in a modifiable form (e.g., Microsoft Word or Excel), but has the option to also provide copies of any documents in a non-modifiable form (e.g., PDF). Bidder’s failure to submit a proposal as required may result in disqualification of such proposal. The proposal and attachments must be fully uploaded and submitted prior to the due date identified on the VSS website. Do not wait until the last minute to submit the bid, as the VSS system requires the creation of an account and entry of certain information, in addition to uploading and submitting the materials. The VSS system will not allow a proposal to be submitted after the due date and time.

Questions on how to submit information or how to navigate in the VSS system can be answered by calling (517) 373-4111 or (888) 734-9749.

5. Evaluation Process

In awarding the agreement, proposals will be evaluated by a committee chaired by the MDHHS Bureau of Grants and Purchasing (BGP). Only those proposals receiving a score of 80 points or more will be considered for award. All qualified proposals will be evaluated on the basis of rating criteria identified in the RFP.

MDHHS reserves the right to establish the criteria by which it will evaluate each bidder’s response, and by which it will determine the most responsive, capable, and qualified bidder(s). In addition to cost, other principal factors may be considered in evaluating proposals relative to:

. Reliability . Bidder’s past performance . Bidder’s ability to respond to all requirements outlined in the RFP . Bidder’s ability to maintain a presence in providing services . Financial stability . Continuity and stability in provision of service . Knowledge transfer activities

If MDHHS determines in its sole discretion that contracting with or awarding a grant to a bidder presents an unacceptable financial risk to MDHHS, MDHHS reserves the right to not award an agreement to that bidder.

MDHHS may, but is not required to, conduct an on-site visit to tour and inspect the bidder's facilities, require an oral presentation of the bidder's proposal, conduct interviews with bidders, or request additional price concessions at any point during the evaluation process.

If it is determined that a bidder purposely or willfully submitted false information, the bidder will not be considered for award, MDHHS may pursue debarment of the bidder, and any resulting agreement that may have been established may be terminated.

6. Notice of Deficiency

If MDHHS determines, after the deadline to submit proposals, that there is an area of the RFP that was deficient, unclear, or conflicting, MDHHS may issue a request (“Notice of Deficiency”) to bidders. Failure to respond to a Notice of Deficiency may be cause for disqualification.

7. Clarification Request

If MDHHS determines, after the deadline to submit proposals, that a bidder’s proposal is not clear, MDHHS reserves the right to issue a request (“Clarification Request”) to a bidder to clarify its proposal. Failure to respond to a Clarification Request may be cause for disqualification.

8. Reservations

MDHHS reserves the right to:

a. Discontinue the RFP process at any time for any or no reason. The issuance of an RFP, preparation and submission of a proposal, and MDHHS’s subsequent receipt and evaluation of a proposal does not commit MDHHS to award an agreement, even if all the requirements in the RFP are met.

b. Consider late proposals: (i) if no other proposals are received; (ii) if there are no complete proposals received; (iii) if MDHHS received complete proposals, but they did not pass the evaluation process; or, (iv) if the award process fails to result in an award.

c. Consider an otherwise disqualified proposal, if no other qualified proposals are received.

d. Disqualify a proposal based on the information provided or the failure to complete the vendor registration questions on the VSS registration, or if it is determined that a bidder purposely or willfully submitted false information in response to the RFP.

e. Consider bidders’ prior performance with the state of Michigan in making its award decision.

f. Consider overall economic impact to the state of Michigan when evaluating the proposal pricing and in the final award recommendation. This includes, but is not limited to: considering principal place of performance, number of Michigan citizens employed or potentially employed, dollars paid to Michigan residents, Michigan capital investments, job creation, tax revenue implications, economically disadvantaged businesses, etc.

g. Consider total cost of ownership factors (e.g., transaction costs, training costs, etc.) in the final award recommendation.

h. Refuse to award an agreement to any bidder that has failed to pay state of Michigan taxes or has any outstanding debt with the state of Michigan.

i. Enter into negotiations with one or more bidders on price, terms, technical requirements, or other deliverables.

j. Award multiple, optional use agreements, or award by agreement activity.

k. Evaluate the proposal outside the scope identified in Section 5, Evaluation Process, in the event that MDHHS receives only one RFP response.

l. Evaluate proposals using a method that establishes the relative importance of each deliverable.

9. Award Recommendation

Award recommendation will be made to the responsive and responsible bidder who offers the best value to the State of Michigan. Best values will be determined by the bidder meeting the minimum point threshold and offering the best combination of price and quality, as demonstrated by its proposal and other principal factors. MDHHS may utilize all proposals, including pricing information, without regard to a proposal’s technical score to determine fair market value, when comparing and negotiating prices. MDHHS is not obligated to accept the lowest price proposal. Award recommendations will be posted on the SIGMA Vendor Self Service (VSS) website and will appear as an “amendment” to the original solicitation

10. State Administrative Board

The State Administrative Board must approve all contracts in excess of $500,000. The decision of the State Administrative Board is final; however, approval does not constitute a contract. The award process is not complete until the awarded Contractor receives a properly executed contract.

11. Debrief Meetings and Protest

A Notice of Recommendation for Award will provide bidders with instructions on how to request a debrief meeting.

Bidders who wish to protest award recommendations must submit the protest in writing no later than 3:00 p.m. on the fifth business day after the notice of recommendation for award is published on the VSS website. MDHHS reserves the right to adjust this timing and will publish any change on the VSS system.

Submit protests via email to MDHHS-BGP@michigan.gov. Include “Protest” in the email subject line. All protests must include the bid number.

Additional information about the protest process is available at www.michigan.gov/micontractconnect under the “Programs and Policies” link

12. General Proposal Conditions

The state of Michigan will not be liable for any costs incurred by the bidder in preparation of its proposal, delivery of a proposal, and any follow-up discussions with the state of Michigan. The bidder agrees that its proposal will be considered an offer to do business with the state of Michigan in accordance with the provisions of its proposal, including the Standard Terms, and that the proposal will be irrevocable and binding for a period of 90 calendar days from date of submission. If a contract is awarded to the bidder, the state of Michigan may, at its option, incorporate all or any part of the proposal into a contract. This RFP is not an offer to enter into a contract. This RFP may not provide a complete understanding of the state of Michigan’s environment, or contain all matters upon which an agreement must be reached.

13. Freedom of Information Act

Under MCL 18.1261(13)(b), records containing “a trade secret as defined under section 2 of the uniform trade secrets act, 1998 PA 448, MCL 445.1902, or financial or proprietary information” are exempt from disclosure under FOIA. And under MCL 18.1470(3), “proprietary financial and accounting” information is also exempt from disclosure under FOIA. If information within a bidder’s proposal falls under the aforementioned exemptions, and the bidder seeks to have it withheld from disclosure under FOIA, then by the proposal deadline, the bidder must: (1) save exempt information in a separate file (i.e., document); (2) name the file/document “FOIA-EXEMPT”; (3) label the header of each page of the file/document “Confidential–Trade Secret,” “Confidential–Financial,” or “Confidential–Proprietary” as applicable; (4) clearly reference within the file/document the RFP schedule, section, and page number to which the exempt information applies; and (5) verify within the FOIA-EXEMPT file/document that the information meets the FOIA exemption criteria. The State reserves the right to determine whether information designated as exempt by a bidder falls under the FOIA exemptions. Resumes, pricing, and marketing materials are not trade secrets or financial or proprietary information. Do not identify your entire proposal as “FOIA-EXEMPT,” and do not label each page of your proposal “Confidential.” If a bidder does so, the State may require the bidder to resubmit the proposal to comply with steps (1) – (5) above. The State reserves the right to disqualify a bidder for failure to follow these instructions.

14. Rights to Information Contained in Proposals

All proposals will be considered the property of MDHHS.

15. Independent Price Determination

a. By submission of a proposal, the bidder certifies:

1) The prices of the proposal have been arrived at independently without consultation, communication, or agreement, for the purpose of restricting competition, as to any matter relating to such prices with any other bidder or with any competitor;

2) Unless otherwise required by law, the price quotation in the proposal has not and will not be knowingly disclosed by the bidder to any potential bidder;

3) No attempt has been made or will be made by the bidder to induce any other person or agency to submit or not to submit a proposal for the purpose of restricting competition;

4) The price quoted is not higher than that given to the general public for the same service.

b. The person who submits the proposal certifies that:

1) She or he is the person in the bidder's organization responsible within that organization for the decision as to prices being offered in the proposal, and that she or he has not participated, and will not participate in any action contrary to a. 1 through 4 above; or

2) He or she is not the person in the bidder's organization responsible within that organization for the decision as to the prices being offered in the proposal, but that he or she has been authorized in writing to act as agent for the persons responsible for such decision in certifying that such persons have not participated, and will not participate, in any action contrary to a. 1 through 4 above, and as their agent does hereby so certify; and that he or she has not participated, and will not participate in any action contrary to a. 1 through 4 above.

c. A proposal will not be considered for award if the bidder is found to be noncompliant with any part of Item 6., Independent Price Determination, unless the bidder furnishes a signed statement with the proposal, which sets forth in detail the circumstance of the disclosure and the MDHHS Bureau of Purchasing (BOP) determines that such disclosure was not made for the purpose of restricting competition.

16. Subcontracting

Subcontractors shall be subject to all conditions and provisions of the agreement including Internet Criminal History Access Tool (ICHAT) and Central Registry background checks when applicable.

If subcontracting, the Contractor must obligate the subcontractors to maintain the confidentiality of MDHHS’ client information in conformance with state and federal requirements.

If portions of the services are being subcontracted, the bidder must identify the services the subcontractor will perform and provide all information requested, as it applies to both the bidder and the subcontractor(s).

MDHHS may, at its discretion, require information on the process of an awarded subcontractor proposal.

A Contractor is responsible for the performance of any subcontractors who are held to the same standard of quality and performance as the Contractor. Evaluators of proposals will consider the qualifications of both the Contractor and subcontractor when making agreement award recommendations.

17. Qualified Disabled Veteran Preference

1984 PA 431 establishes an up to 10% price preference for businesses owned by qualified disabled veterans. Information related to qualified service-disabled veteran preference is located at http://michigan.gov/micontractconnect/0,4541,7-225-48677-123519--,00.html.

18. Price

Prices quoted are firm for the initial term of the agreement.

19. Standard Terms

Awards made as a result of this RFP will require execution of an agreement with MDHHS. The agreement will contain standard terms. A copy of the standard terms was posted on SIGMA Vendor Self Service (VSS) as a separate attachment with this RFP.

20. Options to Renew

At the discretion of MDHHS, an awarded agreement may be renewed in writing by an amendment not less than 30 days before its expiration. The agreement may be renewed for up to two additional one-year periods.

21. Criminal Background Check

If the resulting agreement will be with an individual, MDHHS will complete the criminal background check on the Contractor, and the following language will be included in the agreement:

The Contractor shall notify MDHHS in writing of criminal convictions (felony or misdemeanor), pending felony charges, or placement on the Central Registry as a perpetrator, at hire or within 10 days of the event after hiring.

If the resulting agreement will be with an agency, the following language will be included in the agreement:

As a condition of this Agreement, the Contractor certifies that the Contractor shall, prior to any individual performing work under this Agreement, conduct or cause to be conducted an Internet Criminal History Access Tool (ICHAT) check and a national and state sex offender registry check for each new employee, employee, subcontractor, subcontractor employee or volunteer who, under this Agreement, works directly with clients or has access to client information.

Information about ICHAT can be found at http://apps.michigan.gov/ichat.

The Michigan Public Sex Offender Registry website address is http://www.mipsor.state.mi.us.

The National Sex Offender Public website address is http://www.nsopw.gov.

As a condition of this Agreement, the Contractor certifies that the Contractor shall, prior to any individual performing work under this Agreement, conduct or cause to be conducted a Central Registry (CR) check for each new employee, employee, subcontractor, subcontractor employee, or volunteer who, under this Agreement, works directly with children.

Information about CR can be found at http://www.mi.gov/dhs/0,1607,7-124-5452_7119_48330-180331--,00.html.

The Contractor shall require each new employee, employee, subcontractor, subcontractor employee, or volunteer who, under this Agreement, works directly with clients or who has access to client information to notify the Contractor in writing of criminal convictions (felony or misdemeanor), pending felony charges, or placement on the Central Registry as a perpetrator, at hire or within 10 days of the event after hiring.

The Contractor further certifies that the Contractor shall not submit claims for or assign duties under this Agreement to any new employee, employee, subcontractor, subcontractor employee, or volunteer based on a determination by the Contractor that the results of a positive ICHAT and/or a CR response or reported criminal felony conviction or perpetrator identification make the individual ineligible to provide the services.

The Contractor must have a written policy describing the criteria on which its determinations shall be made and must document the basis for each determination. The Contractor may consider the recency and type of crime when making a determination. Failure to comply with this provision may be cause for immediate cancellation of this Agreement. In addition, the Contractor must further have a clearly defined written policy regarding acceptable screening practices of new staff members and volunteers who have direct access to clients and/or client’s personal information. These screening practices serve to protect the organization and its clients. The Contractor must also assure that any subcontractors have both of these written policies.

If MDHHS determines that an individual provided services under this Agreement for any period prior to completion of the required checks as described above, MDHHS may require repayment of any and/or all billed services for the period that the required checks had not been completed.

22. State of Michigan Employees

State of Michigan employees may not act as bidders. Proposals from bidders who are current state of Michigan employees will be disqualified and will not be reviewed.

Policy in Civil Service Rule 2-8, Ethical Standards and Conduct, states an employee cannot represent or act as an agent for any private interests, whether for compensation or otherwise, in any transaction in which the state has a direct and substantial interest and which could reasonably be expected to result in a conflict between the employee’s private interests and official state responsibilities.

23. E-Verify

Section 291 of the fiscal year 2017 Omnibus Budget, PA 268 of 2016, requires verification that all new employees of the Contractor and all new employees of any approved subcontractor, working under this agreement, are legally present to work in the United States. All Contractors shall perform this verification using the E-verify system (http://www.uscis.gov/portal/site/uscis).

Section II

DESCRIPTION OF SERVICE SPECIFICATIONS

Introduction

This RFP is to procure a provider for Parent Education – Home Based and Parent Education- Group Based services for families that are at risk of having their children removed from their home due to child abuse and /or neglect. Parent Education – Home Based services provides instruction in the families’ home to educate parents on parenting skills, life/home management skills, parent/child interaction skills and other topics dependent upon the specific needs of the client. Parent Education – Group Based services provides instruction in a classroom setting to educate parents on parenting skills, life/home management skills, parent/child interaction skills and other topics dependent upon the specific needs of the client.

1. PROGRAM REQUIREMENTS

1.1. Client Eligibility Criteria

a. Definition of Eligibility normally by funding source or program standards

For Child Safety and Permanency Plans (CSPP) Funding:

· Families with an open MDHHS Children’s Protective Services case (Category I, II and III).

· Families with one or more children in MDHHS supervised out-of-home placement (including Juvenile Justice).

· Families open to prevention services with MDHHS Local Office exception.

· MDHHS adoptive families for whom a need for post adoptive services has been identified by MDHHS to prevent disruption or dissolution.

For SFSC (PCA) Funding:

Family Support Services shall be provided to Parents or Primary caregiver(s) who:

· are responsible for the care and supervision of minor child(ren) and

· have an open MDHHS Children’s Protective Services (Category I, II, and III), Foster Care or Delinquency case or

· whose open case was closed within the past 18 months or

· had a CPS investigation within the past 18 months or

· had 3 or more rejected CPS complaints.

Note: Adjudicated youth in out-of-home placement who are wards of the court (including tribal courts) may be referred by MDHHS to contracts that exclusively serve delinquent youth.

b. Determination of Eligibility

The MDHHS local office shall determine eligibility.

1.2. Referral Process

Use the referral process below or enter an appropriate referral process.

MDHHS

In the written referral MDHHS shall identify:

a. Date of referral.

b. Name of each client to be provided service.

c. Address and contact information of the referred client(s).

d. Reasons for referral.

e. Referring worker’s emergency on call phone number.

CONTRACTOR

a. The Contractor shall accept or reject written referrals from MDHHS within one business day.

b. For Parent Education-Home Based Services the Contractor must contact the client within 5 calendar days of accepting a referral.

2. CONTRACTOR RESPONSIBILITIES

2.1. Geographic Area

The Contractor shall provide services described herein in the following geographic area: Macomb County.

2.2. Credentials

Bachelor’s degree with a major in one of the following human services areas: social work, sociology, psychology, family ecology, consumer/community services, family studies, family and/or child development, guidance/school counseling, counseling psychology or criminal justice.

Insert any required credentials

2.3. Services to be Delivered

Service #1 of 2: Parent Education-Home Based

a. Activities the Contractor shall perform:

The Contractor shall:

1) Accept referrals from MDHHS via fax or email. The written referral shall identify:

a) Date of referral

b) Name of each client to be provided service.

c) The address and contact information of the referred family.

d) Reasons for referral.

e) The goals and objectives identified by the referring worker.

If the Contractor is unable to accept a referral, the referring worker must be notified within 1 business day via email or phone.

2) Establish contact with the client by telephone within five calendar days from the date of the written referral to explain the service, determine the clients willingness to participate, and to establish a mutually agreeable date to conduct a home visit at the individual’s residence or a location mutually agreed upon by the individual and Contractor.

If the client cannot be reached by telephone, the Contractor must follow up with written correspondence within seven calendar days of the written referral. The Contractor shall notify the referring worker within 14 calendar days of the written referral if contact is not made with the client(s).

3) Conduct a home visit within 14 calendar days from the date of the written referral.

4) Conduct a strengths-based interview with the client(s) and develop, in collaboration with the individual(s), a written Family Assessment/Service Plan within 30 calendar days of the initial home visit. The Family Assessment/Service Plan shall be strengths-based and include:

a) Identification of the clients and household members including:

1. Names

2. Ages

3. Gender

4. Legal Relationship

5. Other

b) Source and reason for referral

c) Assessment of client(s) /household member(s) needs including:

1. Housing

2. Education

3. Employment

4. Transportation

5. Childcare

6. Other

d) Assessment of RISK factors including:

1. Domestic Violence

2. Substance Abuse

3. Special needs children

4. Young and Teen Parent

5. Health Issues

6. Other

e) A service plan that shall include:

1. Case goals

2. Objectives

3. Projected outcomes related to the referral.

f) An Adult/Adolescent Parenting Inventory pretest (AAPI) or equivalent of the family’s assets and strengths; support systems; employment skills; and financial support issues.

g) Signatures of the client, MDHHS referring worker, and their supervisor.

The Family Assessment/Service Plan shall be provided to the MDHHS referring worker for approval and signature within 30 calendar days of the date of the initial home visit.

5) Administer a pre-test and post-test of parenting skills for clients who participate in services. The Contractor shall utilize a standardized, validated and reliable tool such as the AAPI or equivalent for pre and post testing for the purpose of measuring the improvement of their knowledge relative to parenting and child development issues.

6) Provide individualized parent education in the home a minimum of one time per week, 60 minutes per session. As risk factors are mitigated, frequency may decrease to one visit per month.

7) Parent Education home based services shall not exceed six months in length. An extension of three months may be authorized by the MDHHS Program Manager. Complete a written Request for Extension of Service Provision. The request shall include the following:

a) Reason for extension

b) Progress toward treatment goals/objectives

c) Summary of parent’s level of participation during the previous six months of service

d) New goals and outcomes identified for continued service

8) Deliver a parent education curriculum that is evidence-based, evidence-informed, or has been supported by research as a promising practice. Sessions may address but are not limited to:

a) Parent Skills Education

1. Children’s basic needs (nutrition, medical safety)

2. Physical and emotional aspects of development

3. Communication skills

4. Setting behavior and time limits

5. Discipline and child management

6. Active listening

7. Reinforcing positive behavior

8. Parents as models

9. Creating safety plans that are behaviorally specific

10. Other

b) Life/Home Management Skills

1. Housekeeping, homemaking, and other organizational skills to facilitate a positive home environment

2. Education

3. Budgeting

4. Nutrition

5. Meal planning/ preparation

6. Availability and utilization of community resources

7. Family planning and birth control

8. Stress management

9. Family rules

10. Baby proofing

11. Other

c) Parent/ Child Interaction Skills

1. Infant growth and development

2. Child safety

3. Verbal and physical redirection

4. Problem solving and discipline

5. Reward and punishment

6. Helping children manage their behavior

7. Appropriate methods of discipline

8. Positive recreational activities

9. Helping children with feelings

10. Other

d) Teach, model and engage the client(s) in an engaged discussion on the importance of Infant Safe Sleep practices for all clients with an infant aged less than one year, including, but not limited to:

1. Reviewing the MDHHS What Every Parent Needs to Know safe sleep video, or similar educational tool.

2. Discussing with the client(s) what constitutes safe sleep, and how to assist clients in planning for how to ensure safe sleep is practiced at critical times (for example when a parent is trying to get a child back to sleep late at night, and bed sharing is being considered)

3. Signing an acknowledgement form that indicates the client(s) understanding of and willingness to practice safe sleep with their infant.

9) Ensure an Early On referral has been made for all clients with a child aged less than three years or children with an identified behavioral/developmental need.

10) Utilize written materials, videos, role playing, directed interactions, discussions, and/or modeling appropriate behaviors, to facilitate the education sessions.

11) Provide testimony in court as necessary.

12) Provide MDHHS with written, monthly individual client progress reports by the 10th day of each month which shall include all elements identified in the Reporting Requirements.

13) Develop written termination reports for each client for the purpose of documenting reasons for case closure as related to the original goals, objectives, and projected outcomes specified in the Family Assessment/Service Plan. The termination report shall reflect the client’s participation in parent education and shall include at a minimum:

a) Re-assessment of individual/family needs

b) Re-assessment of risk factors

c) Asset/ strength identification

d) Progress towards case goals, objectives, and projected outcomes.

e) Pre and post AAPI, or equivalent results

f) Identification of additional services needed and referral information shared with the client(s)

g) Reason for termination

Termination reports shall be completed and submitted to the MDHHS referring worker within 10 calendar days of case closure. A copy shall also be maintained in the contractor’s file.

b. Volume of Service

1) Clients - The estimated number of eligible clients to be served during the period of this Agreement shall be: Determined by Bidder

2) Unit Definition(s): One unit equals one hour of Contractor’s time providing services to eligible clients, as outlined in the service delivery description, and approved client services plans when applicable. Billable services include case consultation, face-to-face client contact, collateral contacts, travel time, transportation of family members when required, and case related office activities including preparation of required reports.

3) Enter the number of proposed units on the Schedule B Pricing Matrix.

2.4. Expected Performance Outcomes

During the contract period, the Contractor shall work towards achievement of the outcome measures listed below. The Contractor shall track and record data monthly for outcomes a. and b., and the Contractor shall report the cumulative outcome data quarterly to MDHHS. MDHHS shall provide and share available performance data for outcome c. annually.

a. Eighty percent of the families served intact at the time of referral shall remain intact upon completion of services.

b. Eighty percent of parents/primary caregivers completing services will show improvement in a minimum of two of the identified target areas on the AAPI (or equivalent) pre and post-test.

c. Eighty percent of families served will not have a substantiated CPS complaint within three months following completion of services.

The outcomes should include a goal, performance measure, baseline, and a target.

2.5. Reporting Requirements

The following monthly reports shall be submitted no later than the tenth calendar day of the month following the reporting period.

a. Written individual client progress reports that shall include:

1. Client name

2. MDHHS case number

3. Dates of home visits/social work contacts since last report

4. Topics covered

5. Contacts with referring worker

6. Client participation and understanding of materials covered

7. Progress toward goals

8. Barriers toward achieving goals

9. Identification of additional services needed and referral information shared with the client(s)

b. Written summary reports that include the cumulative number of cases referred, ongoing and closed that shall include:

1. Client name

2. MDHHS case number

3. MDHHS referring worker

4. Date referred, date opened and date closed

5. The number of face to face units provided for the reporting month and number of face to face units year to date per client

A quarterly cumulative outcome data report shall be submitted in January, April, July and October of each fiscal year during the contract period.

The following reports shall be submitted to the MDHHS referring worker at times as specified below:

a. The Family Assessment/Service Plan shall be submitted to the MDHHS referring worker within 30 calendar days of the initial home visit with the client.

b. The termination report shall be submitted to the MDHHS referring worker within 10 calendar days from case closure.

Service #2 of 2: Parent Education-Group Based

a. Activities the Contractor shall perform:

The Contractor shall:

1) Accept referrals from MDHHS via fax or email. The written referral shall identify:

If the Contractor is unable to accept a referral, the referring worker must be notified within one business day via email or phone.

2) Establish contact with the client(s) by telephone within five calendar days from the date of the written referral to explain the service, determine the client’s willingness to participate, and inform the client(s) of the scheduled group based parent education sessions.

If the client(s) cannot be reached by telephone, the Contractor must follow up with written correspondence within seven calendar days of the written referral. The Contractor shall notify the referring worker within 14 calendar days of the written referral if contact is not made with the client(s).

3) Arrange for or provide space for classroom instruction in locations accessible to the client group.

4) Deliver a parent education curriculum that is evidence-based, evidence informed, or has been supported by research as a promising practice. Topics to be presented shall include but not be limited to:

a) Parent Skills Education

1. Children’s basic needs (nutrition, medical safety)

2. Physical and emotional aspects of development

3. Communication skills

4. Setting behavior and time limits

5. Discipline and child management

6. Active listening

7. Reinforcing positive behavior

8. Parents as models

9. Creating safety plans that are behaviorally specific

10. Other

b) Life/Home Management Skills

1. Housekeeping, homemaking, and other organizational skills to facilitate a positive home environment

2. Education

3. Budgeting

4. Nutrition

5. Meal planning/ preparation

6. Availability and utilization of community resources

7. Family planning and birth control

8. Stress management

9. Family rules

10. Baby proofing

11. Other

c) Parent/ Child Interaction Skills

1. Infant growth and development

2. Child safety

3. Verbal and physical redirection

4. Problem solving and discipline

5. Reward and punishment

6. Helping children manage their behavior

7. Appropriate methods of discipline

8. Positive recreational activities

9. Helping children with feelings

10. Other

d) Teach, model and engage the client(s) in a discussion on the importance of Infant Safe Sleep practices for all clients with an infant aged less than one year, including, but not limited to:

1. Reviewing the MDHHS What Every Parent Needs to Know safe sleep video, or similar educational tool.

2. Discussing with the client(s) what constitutes safe sleep, and how to assist clients in planning for how to ensure safe sleep is practiced at critical times (for example when a client is trying to get a child back to sleep late at night, and bed sharing is being considered)

3. Signing an acknowledgement form that indicates the client(s) understanding of and willingness to practice safe sleep with their infant.

5) Ensure an Early On referral has been made for all clients with a child aged less than three years or children with an identified behavioral/developmental need.

6) Present the educational content using a variety of techniques based on the needs and capabilities of the group members and the expertise of the group instructor. These may include, but are not limited to:

a) Informal discussion

b) Role plays

c) Hands On task and problem solving

d) Outside speakers

7) Schedule classes during the evening hours or at times agreed upon by the MDHHS office. Each class shall be a minimum of one hour and have a minimum of 3 clients and a maximum of 12 clients attending. If group class session contains non-eligible participants, the Contractor must bill at a prorated amount based on the proportion of eligible to ineligible participants.

8) Provide all materials required for the classes including books, notebooks, paper, pencils, etc.

9) Administer a pre-test and post-test of parenting skills for parents who attend the classes. The Contractor shall utilize a standardized, validated and reliable tool such as the AAPI or equivalent for pre and post testing for the purpose of measuring the improvement of their knowledge relative to parenting and child development issues.

10) Develop and maintain records of all class activities to include but not be limited to:

11) Provide referring worker with written monthly individual client progress reports by the 10th calendar day of each month which shall include all elements identified in the Reporting Requirements.

12) Parent Education group based services shall not exceed six months in length. An extension of three months may be authorized in writing by the MDHHS Program Manager. Complete a written Request for Extension of Service Provision. The request shall include the following:

13) Develop written termination reports for each client for the purpose of documenting the reasons for case closure. The termination report shall reflect the client’s participation in parent education. Termination reports shall include but are not limited to:

a) Asset/strength identification

b) Pre and post AAPI, or equivalent results

c) Identification of additional services needed and referral information shared with the client(s)

d) Client progress, participation, and benefit from parent education classes

e) Reason for termination

The termination reports shall be completed and submitted to the MDHHS referring worker within 10 calendar days of case closure. A copy shall also be maintained in the contractor’s file.

b. Volume of Service

1) Clients - The estimated number of eligible clients to be served during the period of this Agreement shall be: Determined by Bidder

2) Unit Definition(s): One unit equals one Parent Education class lasting one hour, with a group of not less than 3 or more than 12 individuals. If a group class session contains non-eligible participants, the Contractor must bill at a prorated amount based on the proportion of eligible to ineligible participants.

3) Enter the number of proposed units on the Schedule B Pricing Matrix.

2.4. Expected Performance Outcomes

During the contract period, the Contractor shall work towards achievement of the outcome measures listed below. The Contractor shall track and record data monthly for outcomes #1 and #2, and the Contractor shall report the cumulative outcome data quarterly to MDHHS. MDHHS shall provide and share available performance data for outcome #3 annually.

1. Eighty percent of families served intact at the time of referral shall remain intact upon completion of services.

2. Eighty percent of parents/primary caregivers that complete services will show improvement in a minimum of 2 of the identified target areas on the AAPI (or equivalent) pre and post-test.

3. Eighty percent of families served will not have a substantiated CPS complaint within 3 months following completion of services.

The outcomes should include a goal, performance measure, baseline, and a target.

2.5. Reporting Requirements

The following monthly reports shall be submitted no later than the tenth calendar day of the month following the reporting period.

a. Written individual client progress report that shall include:

1. Client Name

2. MDHHS case number

3. Dates of attendance

4. Topics covered

5. Social work contacts since last report

6. Contacts with referring worker

7. Client participation and understanding of materials covered

8. Progress toward goals

9. Barriers toward achieving goals

10. Identification of additional services needed and referral information shared with the client(s)

b. Written summary reports that include the cumulative number of cases referred, ongoing and closed that shall include

1. Names of all participants in group-based session (sign in sheet).

2. MDHHS case numbers

3. Dates referred, date opened and date closed

4. Date and hours of group-based session

5. Topics covered in group-based session

6. Number of units provided for the reporting month and number of units provided year-to-date

A quarterly cumulative outcome data report shall be submitted in January, April, July and October of each fiscal year during the contract period.

The following reports shall be submitted to the MDHHS referring worker at times as specified below:

a. The termination report shall be submitted to the MDHHS referring worker within 10 calendar days from case closure.

2.6. Audit Requirements

Vendor Relationship

This Agreement constitutes a vendor relationship with MDHHS. No audit is required under this Agreement by MDHHS. No audit costs are allowed to be billed to this Agreement. In the event the Contractor elects to have a financial audit performed, the submission of the audit report to MDHHS is not required nor desired unless there is a finding of a Going Concern.

3. OTHER

3.1. Mileage

For mileage incurred related to services provided under this Agreement, the Contractor may bill MDHHS the premium state rate, or Contractor's usual reimbursement rate for employees, whichever is less. State of Michigan travel rates may be found at the following website:

http://www.michigan.gov/dmb/0,1607,7-150-9141_13132---,00.html

|MDHHS shall reimburse the Contractor for mileage incurred by the Contractor for:

The point of origin for mileage shall be the Contractor’s home or normal place of business or the MDHHS local office location, whichever is closer to the location of the scheduled client appointment. The Contractor may bill for mileage incurred by the Contractor driving to/from a scheduled client appointment. The Contractor may not bill for mileage incurred by the Contractor driving to/from their home to/from the MDHHS local office.

Section III

INSTRUCTIONS FOR BIDDERS

Bidders must complete Section IV electronically, and attach additional pages if necessary. If additional pages are added, the related item should be indicated at the top of the page with an attachment number. The pages should be numbered in sequence under each attachment. (For example, Attachment 1 Resume, page 1 of 4, page 2 of 4, etc.)

Bidders are expected to use the form and format provided in Section IV to complete the proposal.

Proposal Submission and Bidder Checklist

Proposals will be accepted only through SIGMA Vendor Self Service (VSS).

· Hard copy responses will not be accepted.

· Proposals submitted in person, or via mail, fax, or e-mail transmission will not be considered for award.

A complete proposal includes submission of Section IV, Proposal, with any sub-sections required in the RFP. To be considered, the proposal must be received by VSS by the due date and time indicated on the VSS website.

To complete a proposal, include the following steps:

Complete Section IV, Proposal, and submit electronically to VSS website.

Complete the items required for the technical evaluation and submit electronically to VSS website.

Complete Schedule B – Price Matrix, and attach as a separate document RFP Number: FP18-50001

Section IV

PROPOSAL

All information requested below is required.

By submitting a proposal, the bidder hereby assures that the Request for Proposal has been reviewed by the organization’s governing body, and that body has authorized submission of a proposal; that the person identified below as “bidder’s representative who is the authorized negotiator” has been authorized by the governing body to represent the organization for the purposes of the submission of a proposal and agreement negotiation; and that the organization intends to provide services according to the information contained in this Request for Proposal, if selected and funded to do so.

Tab through this section

(must include 9 digit zip code)