RFP Event 571 Administrative Document.docx

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Pinwheels
Solicitation number
654
Issued by
Idaho

About this file

This document is a Request for Proposal (RFP) from the State of Idaho Division of Purchasing on behalf of the Idaho Department of Insurance for a Pharmacy Benefit Manager Dispensing Fee Survey and Reporting. The RFP seeks a qualified vendor to design and conduct a study of Pharmacy Benefits Manager (PBM) dispensing fees in Idaho and produce a report including recommendations for Department of Insurance compliance activities related to House Bill No. 596a and Idaho Code 41-349(11)(i). The contractor must also recommend a reporting structure and compliance tools for the Department of Insurance to conduct oversight and compliance activities. The initial contract term is two (2) years, with the potential for up to four (4) years total through renewal options.

The RFP outlines specific requirements for the contractor's technical proposal, including details on the business profile, experience, organizational structure, key personnel, and scope of work. The cost proposal must be submitted separately and will be evaluated as part of the overall scoring. The State has a predetermined budget of $200,000 for this contract, and reserves the right to adjust funding as needed. Proposals are due in accordance with the timeline provided in the IPRO electronic procurement system.

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Insurance Requirements 2023.docx DOCX document
State of Idaho Contract Terms and Conditions_2024.docx DOCX document
ITB654 Pinwheels- Amendment Ack Form.pdf PDF
ITB654 Pinwheels.pdf PDF
ITB654 Pinwheels- Amendment 1.pdf PDF

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STATE OF IDAHO

DIVISION OF PURCHASING

FOR THE

Department of Insurance

REQUEST FOR PROPOSAL

Pharmacy Benefit Manager Dispensing Fee Survey and Reporting RFP Event 571

TABLE OF CONTENTS

RFP ADMINISTRATIVE INFORMATION1
1OVERVIEW2
2QUESTIONS3
3INSTRUCTIONS FOR SUBMISSION OF PROPOSAL5
4PROPOSAL FORMAT7
5PROPOSAL REVIEW, EVALUATION, AND AWARD8
6MANDATORY SUBMISSION REQUIREMENTS11
7BUSINESS INFORMATION12
8ORGANIZATION AND STAFFING13
9SCOPE OF WORK14
ATTACHMENT 1 – PRE-PROPOSAL CONFERENCE REGISTRATION FORM15
ATTACHMENT 2 – OFFEROR QUESTIONS16
ATTACHMENT 3 – MODIFICATION AND EXCEPTION FORM18
ATTACHMENT 4 – COVER FORM19
ATTACHMENT 5 – COST PROPOSAL21
APPENDIX A – IDAHO TERMS AND CONDITIONS BACKGROUND AND LIMITATIONS23
APPENDIX B – REPORTS26
APPENDIX C – SPECIAL TERMS AND CONDITIONS27
APPENDIX D – PERFORMANCE METRICS28

RFP ADMINISTRATIVE INFORMATION

RFP Title:

Pharmacy Benefit Manager Dispensing Fee Survey and Reporting

RFP Project Description:

Survey of PBM dispensing fees in Idaho and report including recommendations for Department of Insurance compliance activities related to H596a and Idaho Code 41-349(11) (i).

RFP Lead:

Thayne Pearson, Purchasing Officer Idaho Division of Purchasing 650 W. State St. Room 100 Thayne.Pearson@adm.idaho.gov 208-332-1605

Submit electronically via IPRO POWERED BY LUMA (IPRO):

Electronic Submission:

Pre-Proposal Conference Date/Time:

Pre-Proposal Conference Location:

September 11, 2024, at 9:30am Mountain Time

Virtual via Microsoft Teams

Deadline to Receive Questions:

See IPRO POWERED BY LUMA Header Document

RFP Closing Date:

See IPRO POWERED BY LUMA Header Document

Public Opening Date:

10:30 a.m. Mountain Time, the following business day after closing

Initial Term of Contract and Renewals:

Two (2) years. Upon mutual, written agreement, the Contract may be renewed, extended or amended. The anticipated total Contract term is four (4) years.

THE ADMINISTRATIVE FEE DETAILED IN PARAGRAPH 5 OF THE STATE’S STANDARD CONTRACT TERMS AND CONDITIONS WILL NOT APPLY TO THE CONTRACT(S) THAT RESULT FROM THIS SOLICITATION.

RFP EVENT 571 Pharmacy Benefit Manager Dispensing Fee Survey and Reporting
2

OVERVIEW

1.1. Purpose

The Division of Purchasing (DOP), on behalf of the Idaho Department of Insurance (DOI), is seeking a qualified vendor to design and conduct a study of Pharmacy Benefits Manager (PBM) dispensing fees in Idaho and produce a report including recommendations for Department of Insurance compliance activities related to H596a and Idaho Code 41-349(11) (i). Additionally, the vendor must recommend a reporting structure and reporting review compliance tools for the DOI to conduct compliance in accordance with H596a and Idaho Code - 41-349.

1.2. Background Information

The sixty-seventh Idaho legislature added regulations to the governance of Pharmacy Benefit Managers under House Bill No. 596a. These regulations were added to Idaho Department of Insurance Code 41-349. This bill is effective as of 1/1/2025. The text of the bill can be found here https://legislature.idaho.gov/wp-content/uploads/sessioninfo/2024/legislation/H0596.pdf Under H 596a, PBMs will need to file information with the DOI at certain times each year and at specific intervals. Additionally, the legislation also requires dispensing fees that reasonably cover the cost of dispensing medications, among other requirements.

1.3. Resulting Contract

If the State awards a contract from this Solicitation, it will do so by issuing a Service Contract document from the State’s eProcurement system, IPRO, which will be an acceptance of the successful offer. The Contract will be comprised of that contract document; this RFP, including any incorporated documents; the successful Proposal, including any clarifications requested by the state of Idaho (State); and an artifact formalizing any requirements agreed upon through contract discussions or negotiations, if applicable.

The following documents are incorporated into this RFP as if set out in their entirety, whether or not they are attached in IPRO:

· Solicitation Instructions for Vendor

· Standard Contract Terms and Conditions

If not attached in IPRO, the documents may be found on the “Information for Vendors” page of DOP’s website, www.purchasing.idaho.gov. If multiple versions of any of these documents are available on the website, the version in effect on the day the RFP was issued shall apply.

2.

QUESTIONS

2.1. Restrictions on Communications

From the issue date of this RFP, until a contract is awarded, or the RFP is cancelled, vendors are prohibited from communications regarding this RFP with the DOI staff, evaluation committee members, or other associated individuals, except the Division of Purchasing.

2.2. Pre-Proposal Conference

A non-mandatory pre-proposal conference will be held at the location and time as indicated in Section 1, page 1 of this RFP. This will be your opportunity to ask questions, in person, with the DOI staff. All parties interested are invited to participate either by attending the conference or by an established call in number. Those choosing to participate must pre-register to receive phone conferencing and meeting details by submitting the completed Attachment 1 - Pre-Proposal Conference Registration Form via email to the RFP Lead. Parties interested are asked to register by September 10, 2024. Any oral answers given by the State during the pre-proposal conference are unofficial and will not be binding on the State. Conference attendance is at the participant’s own expense.

2.3. Questions

2.3.1. This solicitation is issued via the State’s e-Procurement system, IPRO (IPRO LOGIN). The RFP Lead is the only contact for this Solicitation. All correspondence must be in writing. In the event that it becomes necessary to revise any part of this RFP, amendments will be posted at IPRO. It is the responsibility of parties interested in this RFP to monitor IPRO for any updates or amendments. Any oral interpretations or clarifications of this RFP must not be relied upon. All changes to this RFP will be in writing and must be posted to IPRO to be valid.

2.3.2. Questions or other correspondence must be submitted in writing to the RFP Lead (see contact information in the RFP Administrative Information, page 1). QUESTIONS MUST BE RECEIVED BY 11:59:59 P.M. MOUNTAIN TIME ON THE DATE LISTED IN THE RFP ADMINISTRATIVE INFORMATION.

2.3.3. Written questions must be submitted using Attachment 2 - Offeror Questions. Official answers to all written questions will be posted on IPRO as an amendment to this RFP.

2.4. Vendor Proposed Modifications and Exceptions to Requirements, Terms, and Conditions

2.4.1. Vendors must submit any proposed modifications to the requirements, terms, or conditions of the RFP on Attachment 2 - Offeror Questions prior to the deadline to submit questions. Questions regarding these requirements must contain the following:

· The rationale for the specific requirement being unacceptable to the party submitting the question (define the deficiency).

· Recommended verbiage for the State’s consideration that is consistent in content, context, and form with the State’s requirement that is being questioned.

· Explanation of how the State’s acceptance of the recommended verbiage is fair and equitable to both the State and to the party submitting the question.

2.4.2. In the event that a Proposal contains modifications or exceptions to any Solicitation requirements, terms, or conditions which are not addressed during the question and answer period, they must be identified and submitted on Attachment 3 - Modification and Exception Form and must contain the same information outlined in Section 2.3.1, above. The State will not consider any modifications or exceptions that are not identified specifically on Attachment 3.

2.4.3. The State has sole discretion to determine if the modifications or exceptions submitted by an Offeror would result in a material change or otherwise threaten the integrity of the procurement process. See Appendix A - Idaho Terms and Conditions Background and Limitations. Pursuant to IDAPA 38.05.01.084.e, the State may only negotiate non-material modifications or exceptions. Modifications or exceptions which the State determines to be material, or which otherwise threaten the integrity of the procurement process, will not be accepted or negotiated. In the event that the Offeror has conditioned its Proposal on the State’s acceptance or negotiation of its proposed modifications or exceptions, and the modifications or exceptions are deemed material, the Offeror will be given the opportunity to retract the proposed modifications or exceptions from its Proposal. Failure to do so will result in the Offeror’s Proposal being found non-responsive, after which it will receive no further consideration.

2.4.4. Non-material modifications or exceptions may be discussed with the apparent successful Offeror, at the discretion of the State; however, the State shall have the right to reject any and all such modifications and/or exceptions, or to call an end to such discussions, and to instruct the Offeror to amend its Proposal and remove the modifications and/or exceptions. Failure to do so may result in the State finding the Proposal non-responsive.

2.4.5. Except as otherwise provided within the Solicitation, the State will not consider modifications or exceptions to the requirements, terms, or conditions which are proposed after the RFP Closing Date

INSTRUCTIONS FOR SUBMISSION OF PROPOSAL

3.

3.1. General Instructions

3.1.1. Proposals must be submitted electronically, as detailed below. Except as otherwise addressed in this solicitation, all submission materials must be submitted at the same time. If multiple submissions are received, only the latest timely submission will be considered.

3.1.2. Alternate proposals are not allowed.

3.1.3. All electronic files must be in Microsoft Word or Excel format; the only exception is financials, brochures or other information only available in an alternate format.

3.1.4. It is mandatory to submit your Proposal electronically via IPRO, all Offerors participating in this Solicitation must establish an account in the IPRO system, as it is necessary in order to process and/or award the resulting Contract(s). Establishing an account is free and only takes a few minutes.

3.2. Trade Secrets

Paragraph 28 of the Solicitation Instructions to Vendors describes trade secrets to “include a formula, pattern, compilation, program, computer program, device, method, technique or process that derives economic value, actual or potential, from not being generally known to, and not being readily ascertainable by proper means by other persons and is subject to the efforts that are reasonable under the circumstances to maintain its secrecy.” In addition to marking each page of the document with a trade secret notation (as applicable; and as provided in Paragraph 28 of the Solicitation Instructions to Vendors), Offerors must also:

3.2.1. Identify with particularity the precise text, illustration, or other information contained within each page marked “trade secret” (it is not sufficient to simply mark the entire page). The specific information you deem “trade secret” within each noted page must be highlighted, italicized, identified by asterisks, contained within a text border, or otherwise clearly delineated from other text/information and specifically identified as a “trade secret.”

3.2.2. Provide a separate document entitled “List of Redacted Trade Secret Information” which provides a succinct list of all trade secret information noted in your Proposal; listed in the order it appears in your submittal documents, identified by Page #, Section #/Paragraph #, Title of Section/Paragraph, specific portions of text/illustrations; or in a manner otherwise sufficient to allow the State’s procurement personnel to determine the precise text/material subject to the notation. Additionally, this list must identify with each notation the specific basis for your position that the material be treated as exempt from disclosure and how the exempting the material complies with the Public Records Law.

3.2.3. Submit a redacted copy of the Proposal with all trade secret information removed or blacked out. The redacted copy must be submitted electronically, with the word “redacted” in the file name, whether the Proposal is submitted manually or electronically.

3.3. Electronic Submission

3.3.1. Electronically submitted Proposals must be submitted through IPRO, at IPRO Powered by LUMA. When submitting through IPRO, enter your Cost in IPRO as “$0.01,” and UPLOAD YOUR TECHNICAL PROPOSAL, SEPARATE COST PROPOSAL, AND ALL OTHER REQUIRED SUBMITTAL ITEMS. Remember to submit an additional redacted version of the proposal if you have identified trade secrets.

3.3.2. Vendors are strongly encouraged to begin the process of submitting the response far enough in advance of the End Time to allow for resolution of technical difficulties. Be advised that the state is not responsible for a Vendor’s failure to timely submit a responsive submission due to any technical or technological difficulties. See IDAPA 38.05.01.61.02.

3.3.3. Submitting via IPRO, be advised that the Offeror for Proposal evaluation and award purposes is the entity profile under which the Proposal is submitted in IPRO, which must be the same legal entity presented in the uploaded response materials. If the entity identified on the state supplied Signature Page differs from the entity under which you submit your Proposal in IPRO, the information provided on the Signature Page prevails.

3.3.4. Offerors are further advised to upload response materials with descriptive file names, organized and consolidated in a manner which allows evaluators to efficiently navigate the Offeror’s response; as the State will print uploaded documents for evaluation in the manner received via IPRO.

PROPOSAL FORMAT

1.

2.

3.

4.

These instructions describe the format to be used when submitting a Proposal. The format is designed to ensure a complete submission of information necessary for an equitable analysis and evaluation of submitted Proposals. There is no intent to limit the content of Proposals.

4.1. Table of Contents

Include a table of contents in the Technical Proposal identifying the contents of each section, including page numbers of major Sections.

4.2. Format

Proposals shall follow the numerical order of this RFP beginning with Section 6 and continuing through the end of the applicable RFP Attachments, including all mandatory submission items detailed in Section 6 and identified throughout the RFP. Proposal sections and subsections must be identified with the corresponding numbers and headings used in this RFP. In your response, restate the RFP section and/or Section, followed with your response.

Offerors are encouraged to use a different color font, bold text, italics, or other indicator to clearly distinguish the RFP section from the Offeror’s response. Except for brochures, financials, work samples, or other similar submission items, all electronic Proposals must be submitted in Microsoft Word or Excel, and must not be locked. Offerors are strongly cautioned against including website links or imbedded documents in the Proposal; the State will not be responsible for the RFP Lead or any evaluator’s failure to consider information outside of or imbedded in the Proposal.

4.3. Evaluation Codes

(M) Mandatory Response - failure to respond to any (M) section, or to comply with any mandatory specification or requirement, will render Offeror’s Proposal non-responsive and no further evaluation will occur.

(ME) Mandatory and Evaluated Response - failure to respond to any (ME) section, or to comply with any mandatory specification or requirement in an (ME) section, will render Offeror’s Proposal non-responsive and no further evaluation will occur. Offeror must respond to these sections as directed; points will be awarded based on predetermined criteria.

(E) Evaluated Response - a response is desired and will be evaluated. If Offeror cannot meet the requirement, or chooses not to respond for any reason, zero (0) points will be awarded for the section. If Offeror responds, points will be awarded based on predetermined criteria.

Note: Offerors are directed to IDAPA 38.05.01.074.03.a, as well as IDAPA 38.05.01.091.05, which allow the designated State official to waive minor informalities as well as minor deviations. The State also reserves the right to seek clarification on any (M), (ME), or (E) requirement.

PROPOSAL REVIEW, EVALUATION, AND AWARD

5.

5.1. Overview

The objective of the State in soliciting and evaluating Proposals is to ensure the selection of a firm or individual that will produce the best possible results for the funds expended.

5.1.1. All Proposals will be reviewed first to ensure that they meet the Mandatory Submission Requirements of the RFP as addressed in Sections noted with an (M) or (ME). Any Proposal(s) not meeting the Mandatory Submission Requirements will be found non-responsive.

5.1.2. Evaluation Criteria

Technical Proposal:

Mandatory Submission RequirementsPass/Fail
Business Information (Section 7)250 points
Organization and Staffing (Section 8)150 points
Scope of Work (Section 9)200 points
Cost Proposal400 points
TOTAL POINTS1,000 points

1.

2.

3.

4.

5.

5.1.

5.2. Technical Proposal

5.2.1. The Technical Proposal will be reviewed first on a “pass” or “fail” basis to determine compliance with those requirements listed in the RFP with an (M) or (ME). All Proposals which are determined by the State, in its sole discretion, to be responsive in this regard will continue in the evaluation process outlined in this Section.

5.2.2. The Technical Proposal will be evaluated and scored utilizing one (1) or more Technical Proposal Evaluation Committee(s).

5.2.3. The scores for the Technical Proposal will be normalized as follows: The Technical Proposal with the highest raw technical score will receive all available Technical Points: 600 points. Other Proposals will be assigned a portion of the maximum available Technical Points, using the formula:

600 X raw score of technical Proposal being evaluated highest raw technical score.

5.3. Cost Proposal

5.3.1. The Cost Proposal will only be opened and evaluated for the top three (3) Offerors who receive the highest total normalized technical points.

5.3.2. The scores for the Cost Proposal will be normalized as follows: The cost evaluation will be based on lowest total cost proposed in Cost Matrix 1 for the required services outlined in this RFP. The Proposal with the lowest total cost proposed in Cost Matrix 1 will receive all available Cost Points: 400 points. Other Proposals will be assigned a portion of the maximum available Cost Points using the formula:

400 X Lowest Total cost in Cost Matrix 1 Overall total cost in Cost Matrix 1 being evaluated.

5.4. Responsibility

Pursuant to IDAPA 38.05.01.081, the RFP Lead may, in the State’s sole discretion, require the apparent high point Offeror to provide documentation to demonstrate its responsibility. The RFP Lead may request documentation including, but not limited to: credit or financial reports, and references. Failure to provide requested documentation may result in the Offeror being deemed non-responsible. Nothing herein shall prevent the State from using other means to determine Offeror’s responsibility.

5.5. Award

Award of Contract will be made to the responsive, responsible Offeror whose Proposal receives the highest number of total normalized points.

MANDATORY SUBMISSION REQUIREMENTS

The technical proposal begins with the mandatory items identified in this list and the following sections. NOTE: THIS CHECKLIST IS PROVIDED AS A COURTESY ONLY; OFFERORS ARE RESPONSIBLE FOR SUBMITTING ALL MANDATORY SECTIONS, ATTACHMENTS, SUBMITTAL ITEMS, ETC., REGARDLESS OF WHETHER THEY ARE IDENTIFIED IN THIS LIST.

☐ (M) Signature Page: All Proposals must be submitted with a state supplied Signature Page, attached separately in IPRO. Your Signature Page should be included at the FRONT of your ORIGINAL Technical Proposal

☐ (M) Cover Form: Complete, sign, and submit Attachment 4, Cover Form.

☐ (M) Acknowledgement of Amendments: If the RFP is amended, the Offeror must acknowledge each amendment with a signature on the acknowledgement form provided with each amendment. Failure to return a signed copy of each amendment acknowledgement form with the Proposal may result in the Proposal being found non-responsive. See IDAPA 38.05.01.52.

☐ Section 7: Provide response to all (M) and (ME) sections, and any other required submittal items

☐ Section 8: Provide response to all (M) and (ME) sections, and any other required submittal items

☐ Section 9: Provide response to all (M) and (ME) sections, and any other required submittal items

☐ (ME) Cost Proposal: Provide your cost information on the form provided in Attachment 5, Cost Proposal. Submit the Cost Proposal in a separately uploaded file or separately sealed envelope.

☐ Redacted copy of Technical Proposal and list of Trade Secret redactions, as detailed in Section 3.2.

☐ Review the required types and levels of insurance—these are mandatory requirements. If you do not already have the required types and levels of insurance, you are strongly encouraged to contact your insurance representative to find out if you will be able to obtain the required insurance. (The Offeror should not purchase additional insurance in reliance of being awarded a contract). If you are awarded a Contract, failure to provide proof of the required insurance will be grounds for termination of the Contract.

BUSINESS INFORMATION

6.

7.

7.1. (ME) Business Profile Provide a profile of your business including Offeror’s business history, description of current service area, and customer base.

7.2. (ME) Experience Describe in detail your knowledge and experience in providing services similar to those required in this RFP.

7.3. (M) Organizational Chart Provide a copy of your organizational chart, including detail of any relationships with parent and subsidiary organizations.

7.4. (ME) Demonstrated Success Provide specific data demonstrating previous success with Pharmacy Benefit Manager dispensing fee analysis and regulatory reporting.

7.5. (E) Customer Satisfaction Over the last ten (10) years, approximately what percentage of customers have chosen to remain with your company when given an option (e.g. exercising option renewals, extending agreements, selecting your company again upon re-solicitation, etc.)

ORGANIZATION AND STAFFING

Describe your qualifications to successfully complete the requirements of the RFP by providing a detailed response to the following:

8.

8.1. (ME) Project Lead Identify the person who will be the dedicated Project Lead if Offeror is awarded a contract. Provide a description of the proposed Project Lead’s experience and qualifications. You may submit a resume in response to this section.

8.2. (ME) Key Personnel and Qualifications Provide a list of key management, customer service and other roles to be used in the fulfillment of this Contract (in addition to the Project Lead). Provide role descriptions, including requisite qualifications and experience of the person(s)/role(s) identified, as well as an explanation of how the person in that role will contribute to the project. Your response should demonstrate the extent to which you have the expertise to accomplish the Scope of Work.

8.3. (M) Subcontractors If the Offeror utilizes any entity other than the entity submitting the Proposal to provide any of the services required by this RFP, the relationship between the two (2) entities is considered that of a contractor-subcontractor for the purpose of this section, regardless of whether a relationship is based on an actual written contract between the two (2).

8.3.1. If you intend to utilize subcontractors, describe the extent to which subcontractors will be used to comply with contract requirements.

8.3.2. Include each position providing service and provide a detailed description of how the subcontractors are anticipated to be involved under the contract (including requisite qualifications/experience).

8.3.3. If applicable, provide resumes for those subcontractors who will be managing and or directly providing services under the contract.

8.3.4. Include a description of how the Offeror will ensure that all subcontractors and their employees will meet all requirements.

8.3.5. Offerors must disclose the location of the subcontractor’s business office and the location(s) of where the actual work will be performed.

8.3.6. If you do not intend to utilize subcontractors, provide a statement to that effect.

Note: The information provided for subcontractors, if any, will be evaluated as part of the Key Personnel and Qualifications section 8.2 above.

8.4.

SCOPE OF WORK

All sections of the Scope of Work are required contract services. Use this Proposal outline as part of your response to the RFP. Keep in mind, the evaluators will be scoring your Proposal based on the methodologies proposed and the completeness of the response to each item listed below. You must describe in detail how you will meet each requirement marked (M) or (ME) below. Include personnel, proposed timelines, methodologies, and any pertinent information that will be required from the Agency in order to achieve full compliance with all tasks and deliverables.

(M) General Requirements - The Contractor must:

9.

9.1.

Comply with all provisions of state and federal laws, rules, regulations, policies, and guidelines as indicated, amended or modified that govern performance of the services. Acknowledge and communicate any facts regarding irregular activities or practices that may conflict with federal or state rules and regulations discovered during the performance of activities under the contract.

Be self-directed and propose needed adjustments based on market conditions. This proposal must be backed with documentation outlining the process and outcome of market research.

Conduct survey of pharmacy dispensing fees in Idaho.

Ensure that the staffing organization structure and the qualified staff provided for the contract is maintained throughout the contract period. Notification and proof of equivalent qualifications of new staff must be made to the Department if there are changes in non-clerical key professional staff.

Work with the Department to provide consultation on questions and inquiries pertaining to the dispensing fee survey and compliance reporting requirements

(ME) Development of Criteria for Establishing Reasonable Dispensing Fee The Contractor must develop, implement, and maintain a transparent process for determining reasonable dispensing fees in accordance with Idaho Code 41-349. The Contractor shall develop an approach to conducting a survey and report of results including recommendation for establishing reasonable dispensing fees in Idaho.

Contractor must submit a plan with their proposal submission describing how offeror will conduct an annual survey of dispensing fees in Idaho and provide DOI with results and recommendations for establishing a reasonable dispensing fee in the form of a report.

(ME) Development of Reporting Compliance Program The Contractor must develop a reporting compliance program for Pharmacy Benefit Managers in accordance with Idaho Code 41-349.

Offerors response must include format and criteria for required reports, checklists and review tools to review reports for compliance, and recommendations for reporting tools to be used by the Department for collecting and analyzing the information.

(E) Reports Mandatory reporting requirements are listed in Appendix B.

Describe how offeror will meet the reporting requirements in Appendix B, except for the Annual Report already discussed above. Provide samples of each required report in Appendix B with final proposal.

(ME) Quality Assurance The Contractor must develop, implement, and maintain a Quality Assurance Plan that documents the processes to be used in assuring the quality of services provided for each requirement and ensures that staff are trained to the requirements of the Quality Assurance Plan.

Submit a Quality Assurance Plan with final proposal and describe how offeror will Implement and maintain a Quality Assurance Plan and ensure staff is trained to the requirements of the Quality Assurance Plan.

(E) Disaster Recovery Plan The Contractor must develop, implement and maintain a Disaster Recovery Plan that includes, but is not limited to, electronic and hard copy files, restoring software and data files, and hardware backup in the event of an emergency.

Submit a Disaster Recovery Plan with final proposal and describe how offeror will implement and train staff to assure all systems remain intact and all files and data are restored in the event of a disaster.

(ME) Transition Plan The Contractor must develop a Transition Plan acceptable to the Department, which complies with the requirements of this RFP. The Transition Plan must be submitted to the Department for review and approval within ninety (90) calendar days of the effective date of the contract. The Contractor must update the Transition Plan and submit it to the Department within ninety (90) days prior to the expiration date of the contract.

(M) Value Added and Additional Phases/Work Assignments The Contractor may be asked to perform the following additional services upon Department request, if determined necessary during the contract period Other additional related services which may arise related to compliance with newly enacted governmental rules and regulations.

The Contractor must work with the Department to develop a work plan and budget based on the additional services.

(E) The state values the offerors knowledge and experience with Pharmacy Benefits Manager and are interested in other services often offered in conjunction with this RFP. DOI reserves the right to add or remove these value-added services as deemed in the best interest of the program. Value added services that come at any additional cost must be agreed to by the parties and a signed and executed DOP amendment.

Offeror’s may proposal value added services in their response to section 9.8.3. Costs for these services must be identified on Attachment 5 – Cost Proposal.

Agency Responsibilities Department of Insurance will be responsible for:

Providing a Department contact person for ongoing contract administration and contract performance monitoring.

Review and provide prior approval for any written communications regarding the Dispensing Fee Survey prior to release;

ATTACHMENT 1 – PRE-PROPOSAL CONFERENCE REGISTRATION FORM

RFP Event 571 Pharmacy Benefit Manager Dispensing Fee Survey and Reporting

PRE-PROPOSAL CONFERENCE
September 11, 2024, at 9:30am Mountain Time
Department of Insurance
RFP Event 571

Pharmacy Benefit Manager Dispensing Fee Survey and Reporting

Oral Information: Questions concerning an RFP must be directed in writing to the RFP Lead in the time period prescribed in the RFP document. Vendors are cautioned against relying on any verbal information, and do so at the Vendor’s sole risk. The RFP may only be amended by written documentation posted to the state’s eProcurement System, IPRO.

Potential Offerors choosing to participate in the Pre-Proposal Conference must pre-register by submitting this completed form, via e-mail, to the RFP Lead at thayne.pearson@adm.idaho.gov. After the RFP Lead receives your form and the registration deadline passes, you will be provided with phone conferencing and meeting details. Please indicate in the appropriate column if your attendance will be by phone. Attendees are asked to register for the Pre-Proposal Conference no later than 5:00pm, Mountain Time, September 10, 2024.

PLEASE PRINT:

Name
Company
Email Address
Phone Number
By Phone

ATTACHMENT 2 – OFFEROR QUESTIONS

RFP Event 571 Pharmacy Benefit Manager Dispensing Fee Survey and Reporting Instructions:

DO NOT IDENTIFY YOUR NAME OR YOUR COMPANY’S NAME OR PRODUCT NAMES OF INTELLECTUAL PROPERTY IN YOUR QUESTIONS.

ADD ROWS BY HITTING THE TAB KEY WHILE WITHIN THE TABLE AND WITHIN THE FINAL ROW.

The following instructions must be followed when submitting questions using the question format on the following page.

1. DO NOT CHANGE THE FORMAT OR FONT. Do not bold your questions or change the color of the font.

1. Enter the RFP section number that the question is for in the “RFP Section” field (column 2). If the question is a general question not related to a specific RFP section, enter “General” in column 2. If the question is in regards to a State Term and Condition or a Special Term and Condition, state the clause number in column 2. If the question is in regard to an attachment, enter the attachment identifier (example “Attachment 1”) in the “RFP Section” (column 2), and the attachment page number in the “RFP page” field (column 3).

1. Do not enter text in the “Response” field (column 5). This is for the State’s use only.

1. Once completed, this form is to be e-mailed per the instructions in the RFP. The e-mail subject line is to state the RFP number followed by “Questions.” DO NOT SUBMIT QUESTIONS VIA IPRO.

Question
RFP Section
RFP Page
Question
Response

ATTACHMENT 3 – MODIFICATION AND EXCEPTION FORM

Instructions: Complete this form and submit with offerors Attachment 2 – Offerors Questions submittal if you are proposing modifications or taking exception to any of the requirements, terms, or conditions included in the RFP, including any documents incorporated by reference (such as the Standard Contract Terms and Conditions.) See RFP Section 2.4 for a full explanation of the process surrounding vendor-proposed modifications and exceptions.

Offerors must specifically address any and all proposed modifications and exceptions. Blanket requests to negotiate requirements, terms, or conditions will not be considered. Offerors must provide an explanation as to why the requirement, term, or condition should be considered non-material. Offeror must also provide a reason for the proposed modification or alternative language, specifically addressing the issues itemized in RFP Section 2.4.1.

The determination of materiality will be made at the State’s sole discretion. Non-material modifications or exceptions may be negotiated with the apparent successful Offeror, at the discretion of the State, and as otherwise provided in RFP Section 2.4.4.

RFP Section
RFP Requirement, Term, or Condition
Reason Requirement, Term, or Condition Should be Considered Non-Material
Proposed Modification, Alternative, or Exception
Reason for Proposed Modification, Alternative, or Exception
Response

ATTACHMENT 4 – COVER FORM

(M) Attachment 4, Cover Form must be completed, signed, and submitted with your Proposal. Failure to complete and submit this form may result in your Proposal being deemed non-responsive.

Instructions: The Technical Proposal must include a signed copy of this cover form. Copy and paste this form onto your company letterhead, or include the following information: Offeror’s company name, mailing address, phone number, fax number, e-mail address, and name of Offeror’s authorized signer. The cover form must include the RFP Number and Title and must be signed by an individual authorized to commit the Offeror to the contents of the Proposal.

Requirement
Response
Offeror’s corporate or other legal entity status
☐ Corporation

☐ Limited Liability Corporation (LLC) ☐ Limited Liability Partnership ☐Sole Proprietorship ☐ Other (specify)

Offeror’s Tax Identification Number

EIN:

Offeror’s DUNS Number

DUNS:

Is Offeror a legal entity with the legal right to contract?

☐ Yes ☐ No

Other than modifications/exceptions identified on Attachment 3, in compliance with Section 2.4 of this RFP, does Offeror accept, and is Offeror willing to comply with, the requirements of this RFP and attachments, including but not limited to those identified in Section 1.4 and the Special Terms and Conditions in Appendix?

☐ Yes ☐ No

Is Offeror in compliance with applicable equal employment regulations?

☐ Yes ☐ No

Does Offeror affirm that it has not employed any company or person other than a bone fide employee working solely for the Offeror or a company regularly employed as its marketing agent, to solicit or secure the Contract, and that it has not paid or agreed to pay any company or person, other than a bone fide employee working solely for the Offeror or a company regularly employed by the Offeror as its marketing agent, any fee, commission, percentage, brokerage fee, gifts, or any other consideration contingent upon or resulting from the award of the Contract.?

☐ Yes ☐ No

Does Offeror understand and agree that for breach or violation of the above term, the State has the right to annul the Contract without liability or, in its discretion, to deduct from the offered price the amount of any such fee, commission, percentage, brokerage fee, gifts, or contingencies.

☐ Yes ☐ No

Firm(s) and/or staff responsible for writing the Proposal

Names:

Does Offeror affirm that it is not currently suspended, debarred, or otherwise excluded from federal or state procurement and non-procurement programs?

Note: vendor information is available at https://sam.gov.

☐ Yes ☐ No

Does the Offeror affirm that the Proposal will be firm and binding for ninety (90) calendar days from the Proposal opening date?

☐ Yes ☐ No

Does Offeror warrant that it does not knowingly and willfully employ persons who cannot legally work in this country; and that Offeror takes steps to verify that it does not hire persons who have entered our nation illegally or cannot legally work in the United States; and that any misrepresentation in this regard or any employment of persons who have entered our nation illegally or cannot legally work in the United States constitutes a material breach and will be cause for the imposition of monetary penalties up to five percent (5%) of the Contract price, per violation, and/or termination of the Contract?
☐ Yes ☐ No

Signed By:

Printed Name:

Date:

ATTACHMENT 5 – COST PROPOSAL

(ME) Attachment 5, Cost Proposal must be completed and submitted with your Proposal. The Offeror must provide a fully-burdened rate which must include, but not be limited to, all operating and personnel expenses, such as: overhead, salaries, administrative expenses, travel, profit, and supplies.

Part 1. Cost:

All Offerors must use the Cost Matrixes format below for submitting their cost proposal. Offerors shall not alter the format of, or any numbers contained in, any matrix. Any proposal not complying with this requirement shall be deemed non-responsive and shall receive no further consideration for award of a contract.

For Cost Matrix 1 (Years 1 and 2) offerors must enter their cost per unit in the column labeled “Cost Per Unit”. Multiply the “Number of Units” by the “Cost Per Unit” and enter the sum in the “Total Cost” column. Sum the “Total Cost” column and enter the total in the “TOTAL YEARS 1 AND 2 AMOUNT.” This is the total amount proposed for performing all requirements under the contract for years one (1) and two (2).

Repeat the same process for Cost Matrix 2 (Years 3 and 4), enter your cost per unit in the column labeled “Cost Per Unit”. Multiply the “Number of Units” by the “Cost Per Unit” and enter the sum in the “Total Cost” column. Sum the “Total Cost” column and enter the total in the “TOTAL YEARS 3 AND 4 AMOUNT.” This is the total amount proposed for performing all requirements under the contract for years three (3) and four (4).

DOI has a predetermined budget of $200,000 and the Initial term of the contract shall not exceed that amount. DOI reserves the right to add or remove funds as needed or if determined to be in the best interest of the state.

Cost Matrix 1 (Years 1 and 2)

Item
Unit
Number of Units
Cost Per Unit
Total Cost

Year 1

Fixed Professional Services
Month
12
$
$

Year 2

Fixed Professional Services
Month
12
$
$

TOTAL YEARS 1 AND 2 AMOUNT

Cost Matrix 2 (Years 3 and 4) - Provide fully burdened rates for Years 3-4. Cost provided will be part of the contract and must be the amount used if the contract is extended beyond the initial two (2) year term.

Item
Unit
Number

of Units

Cost Per Unit
Total Cost

Year 3

Fixed Professional Services
Month
12
$
$

Year 4

Fixed Professional Services
Month
12
$
$

TOTAL YEARS 3 AND 4 AMOUNT

Cost Matrix 3 (Value Added Services) - Offerors opportunity to address any value added services that may be provided during the life of the contract. Offeror may add lines as necessary. Cost Matrix 3 is not evaluated, and costs submitted will be included in the contract.

Description
Unit of Measure
Estimated Number of Units
Cost Per unit
Total Cost
Additional Plans and Work
Hour
15
$
$
$
$
$
$
$
$

Part 2. Billing Procedure:

The Contractor must provide a monthly invoice and the respective reports as required in the report section of the contract within ten (10) business days of the end of the billing period. No invoice will be accepted or paid without the required reports.

The Contractor must provide the following information with each invoice:

1 Contract number (and name of project/product, if appropriate).

2 Identification of billing period.

3 All contract services delivered during the billing period, identified by each item as reflected in the cost matrix and the total for each.

4 Total amount billed for the billing period.

5 Contractor’s name, address, phone number and email address.

Final invoices and reports must be submitted to the Department no later than sixty (60) calendar days after the contract expiration date. Invoices received without the required report(s)/documentation will be returned to the Contractor for resubmission with the required final report(s)/documentation.

Part 3. Price Increase:

Prices must be firm fixed for two (2) years from the effective date of the Contract. A price adjustment may be considered for pricing submitted for year three (3) and year four (4) during the renewal period. Pricing for year three (3) and year four (4) may not exceed three percent (3%) increase of the original price submitted on Attachment 5 – Cost Proposal. If a price adjustment is requested, the Contractor must notify DOP and DOI in writing as further detailed below.

The Contractor must provide a letter identifying the line item(s) of the Contract, the amount of the increase for each item, and a detailed reason for the increase. The Contractor must provide supporting documentation such as letters from suppliers, price index, etc. Increases will be limited to the actual increases to the Contractor that are applicable industry wide. Price increases will not be effective until an Amendment to the Contract is agreed to by all parties and executed by DOP.

If there is an industry wide price decrease, the Contractor must notify DOI immediately and make the price decrease effective on the same day it becomes effective for the Contractor.

Company Name: _ Name of Individual submitting bid:

Phone: Fax:

E-mail:

APPENDIX A – IDAHO TERMS AND CONDITIONS BACKGROUND AND LIMITATIONS

Idaho Terms and Conditions – Background The Division of Purchasing issues solicitations on behalf of State of Idaho agencies. As public entities, the Division and the agencies it serves are subject to statutes, rules and policies that result in terms and conditions unlike those common in contracts between private parties. The Division of Purchasing does not have authority to vary many of these terms and in some instances variations are void under Idaho law. See IDAPA 38.05.01.112.

Idaho is not unique. Many of the terms in the State of Idaho Standard Terms and Conditions are similar to terms offered by most federal, state, and local government agencies. Vendors who seek to work with government agencies should become familiar with these terms. The discussion below is provided to assist you in becoming familiar with the legal and policy basis for the terms and to provide information for you to evaluate the risks and benefits of working with public entities.

Termination – Costs of Re-procurement The State of Idaho Standard Terms and Conditions provision concerning termination specifically identifies the costs of re-procurement as a damage arising from a breach of the contract by a vendor. This damage is identified because of the public agency budgeting process and the competitive solicitation process required by Idaho’s purchasing laws. The Idaho purchasing laws provide a preference for open, competitive procurements. These procurements come at a cost to the agency, which is generally included in the agency budget requested from the Idaho Legislature more than twelve months prior to incurring the expense. Unlike a private business, public agencies cannot independently pass through the costs of re-procurement to Idaho taxpayers, who are the customers of government. Instead, Idaho agencies must submit a request for the costs to the Idaho Legislature in a subsequent budget year, which is usually after the need to secure a replacement vendor for the breaching contractor arises. As a matter of public policy, the contractor whose breach caused the damage of requiring re-procurement must pay those costs at the time of breach so that the public can receive the benefit of the contract made on its behalf through re-procurement of a new contract. This policy is reflected in the State of Idaho Standard Terms and Conditions provision concerning termination and the Division of Purchasing does not generally vary this requirement.

Termination – Fiscal Necessity Idaho Constitution Article VII, section 11 prohibits an expenditure in excess of a legislative appropriation. Idaho Code section 59-1015 prohibits state agencies and officers from entering into contracts that create any expense or liability in excess of an appropriation. Idaho Code section 59-1016 provides that any such contract is void. IDAPA 38.05.01.112 contains the same provisions. An appropriation can be reduced under Idaho law through “give backs” and “hold backs” issued by the executive branch. When the Division of Purchasing enters into a contract, it must contain the term allowing for termination for fiscal necessity to comply with these provisions. Variation of this term is not offered.

Anti-Discrimination/Equal Employment Opportunity Many of the Idaho agencies served by the Division of Purchasing receive federal funding that is subject to a requirement concerning a pass-through to vendors of the obligation to comply with federal civil rights and anti-discrimination laws. The pass-through obligation may extend beyond the specific federal funds to all agency contracts. Variation of this term is not offered to prevent a breach of the State of Idaho’s obligations under its agreements with the United States.

Taxes The State of Idaho Standard Terms and Conditions provision concerning taxes identifies that Idaho agencies are exempt from the payment of taxes and provides that the contractor is responsible for all taxes assessed against the contractor as a result of doing business with the State of Idaho. State agencies are not granted an appropriation to pay taxes due to the exemptions that apply to government agencies. As discussed above under the heading Termination – Fiscal Necessity, terms in excess of appropriation are void under Idaho law. Variation of this term is not offered.

Indemnification Many vendors request the State of Idaho offer an indemnification of the vendor. An indemnification is a promise to pay funds that have not been appropriated in the current budget year or that may occur in a future budget year that has not yet been appropriated by the Idaho Legislature. Idaho Constitution Article VII, section 11 prohibits an expenditure in excess of a legislative appropriation. Idaho Code section 59-1015 prohibits state agencies and officers from entering into contracts that create any expense or liability in excess of an appropriation. Idaho Code section 59-1016 provides that any such contract is void. IDAPA 38.05.01.112 contains the same provisions. Variation of this term is not offered.

In assessing the risk of doing business with the State of Idaho, vendors should consider the following. The State of Idaho has waived its sovereign immunity for torts as described in the Idaho Tort Claims Act, Idaho Code title 6 chapter 9. To the extent that the State or its employees have committed a tort, contractors have legal remedies available through that act. Tort liability is funded by the Idaho Legislature through an appropriation to the Retained Risk Program and appropriation issues do not arise in actions under the act. In addition, under existing Idaho court decisions, the State does not have sovereign immunity for contract claims arising from a properly entered contract. If the State is in breach of its contract obligations, contractors have the legal remedies available under any contract. Lastly, States are generally prohibited from the benefits of the federal bankruptcy laws. Unlike private companies, an indemnification clause is not required to preserve a remedy through the company’s insurer should the company declare bankruptcy.

Public Records All Idaho agencies are subject to the Idaho Public Records Act, Idaho Code title 74, chapter 1. State agencies cannot by contract vary the requirements of the Act or agree to violate the Act by withholding records properly subject to release under the Act. The State of Idaho Standard Terms and Conditions provision concerning disclosure of public records has been drafted to allow contractors to designate records as exempt under the provision of the Act if the contractor agrees to defend that designation and to indemnify the State of Idaho for any costs and penalties imposed under the Act. Variation of this term is not offered.

Assignments Idaho code section 67-9230 prohibits the transfer of a contract issued by the Division of Purchasing without written approval by the Administrator and the Idaho Board of Examiners. At the option of the Administrator, a contract transferred in violation of this provision can be annulled.

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