RFP Att A Scope of service.pdf

ATTACHMENT A

Scope of Service

GENERAL OVERVIEW:

PROPOSER EQUIPMENT

MAXIMUM ALLOWABLE BUS/VEHICLE AGE

APPROVAL

CONDITION AND MAINTENANCE

FLEET SIZE

FLEET CHANGES

INSPECTION

REQUIRED MODIFICATION OF BUSES

RADIOS

VIDEO AND AUDIO MONITORING EQUIPMENT

ACCESSIBILITY

FACILITIES

ROUTES

REGULAR HOME-TO-SCHOOL TRANSPORTATION ROUTES

ROUTE TESTING

ROUTE OWNERSHIP

ROUTE NUMBERS

PROBLEM SOLVING

ROUTE CHANGES

BUS LOAD LIMITS

SOFTWARE

ROUTE OPTIMIZATION

SCHEDULES

BUS ARRIVAL, DEPARTURE, TRAVEL TIMES

SCHOOL SCHEDULES

SCHEDULE PUBLICATION

SCHEDULE ADJUSTMENTS

STAFF

PROPOSER STAFF

PROPOSER’S PERSONNEL

MINIMUM REQUIREMENTS OF DRIVERS

STAFFING HOURS

EMERGENCY CONTACT

REPORTS

DISCIPLINE AND HEALTH

ACCIDENT

DAILY BUS REPORT (DBR)

STATE REPORTS

INSPECTION/CERTIFICATION REPORTS

BUS DRIVER INFORMATION REPORTS

BOOKS

MONTHLY REVIEW

MONTHLY SUMMARY REPORT

ANNUAL PRESENTATION

MONTHLY BILLING

COOPERATION

INQUIRIES ABOUT DRIVERS AND STUDENT PROBLEMS

INQUIRIES ABOUT ROUTES AND BUS STOPS

SAFETY PROGRAM

INCLEMENT WEATHER

STUDENT MANAGEMENT

DRIVER TRAINING AND CONSISTENCY

STUDENT BEHAVIOR

COMMUNICATIONS

GENERAL OVERVIEW:

Proposer shall submit a proposal to provide and maintain the required number of school buses and bus drivers to transport conveniently, safely and reliably, all students designated by Four Rivers Community School. A successful proposal will demonstrate:

● The ability to provide and maintain a minimum of four-five (4-5) school buses (determined by routing and bus size) to conveniently and safely transport all students designated by Four Rivers Community School. Four Rivers Community School anticipates two-three (2-3) “home-to-school” routes for roughly 215 students and the additional two (2) buses anticipated use would be for student activities and spare use.

Proposer may make fleet recommendations.

● The ability to provide activity transportation for all students such as campus shuttle, field trips, excursions, athletic activities, or any other purpose designated by Four Rivers Community School. In the 2023-24 academic year the total activity transportation trip included approximately 18,500 miles which encompassed roughly 200 trips.

● The ability to route and adjust the route due to need or weather in collaboration with Four

Rivers Community School.

● The ability to provide transportation for “home-to-school” service for each and every day that school is convened (155 days) within the Ontario School District boundaries.

● The ability to provide the necessary technology such as routing software, the parent gps ap, cameras located in the bus, as well as radios.

● The ability to recruit, hire, train, and retain drivers. Proposer will be responsible for providing a competitive wage for said drivers. The proposer is responsible for ensuring drivers have been background checked, have been trained, and hold an up-to-date license as required by the state of Oregon.

● The ability to maintain orderly behavior and conduct of students on buses.

● The ability to work closely with Four Rivers Community School and Huntington School

District.

● The ability to provide data and reports to Huntington School District and Four Rivers Community School.

PROPOSER EQUIPMENT

MAXIMUM ALLOWABLE BUS/VEHICLE AGE

Age of all buses must meet or exceed the standards for Oregon school buses. Buses that no longer meet the standards for Oregon school buses shall be replaced by new equivalent or better equipment throughout the term of the Agreement.

APPROVAL

Both the Oregon Department of Education and Four Rivers Community School shall approve all used equipment.

CONDITION AND MAINTENANCE

Proposer shall keep all equipment used for the transportation of students in strict accordance with the State of Oregon and federal standards and specifications for school buses. Such equipment shall be maintained in safe and good mechanical order at all times so as to pass the State School Bus Inspection. Such buses and vehicles shall also be kept in a clean and sanitary condition and free from body damage including minor dents and paint scrapes of a cosmetic nature. All repairs shall be repaired within 15 days of occurrence, unless otherwise approved by Four Rivers Community School. Bumpers and wheels will be cleaned as needed to retain a fresh, clean appearance. Proposer shall administer an extensive preventive maintenance program on all buses used for student transportation at Four Rivers Community School.

FLEET SIZE

Proposer shall have a fleet of adequate numbers and capability to guarantee service for student transportation needs, including home-to-school transportation, campus shuttle, individualized transportation, and trips. Equipment shall be added when needed to meet increasing needs. Such additions must be pre-approved by Four Rivers Community School. Proposer may make a recommendation on the fleet, however, based on the current service Four Rivers Community School recommends the following:

Option 1 2 Home-to-school passenger bus (81-84 passenger) 2 Spare bus/Travel bus with storage compartments

Option 2 3 Home-to-school passenger bus (72-78 passenger) 2 Spare bus/Travel bus with storage compartments

Proposer shall keep ample spare buses and other equipment available to ensure that Proposer can provide uninterrupted student transportation service with a delay of no greater than 30 minutes in the event of a mechanical breakdown or emergency within Ontario School District boundaries.

Proposer shall also have on hand personnel able to react within this time frame. Spare buses shall meet the same requirements for buses and equipment. Four Rivers recommends that the travel buses also work as the spare bus, however, proposer may make a recommendation on fleet.

FLEET CHANGES

During the contract it may be necessary to add or delete vehicles.

Deletion of buses: When Four Rivers Community School authorizes in writing the elimination of a vehicle from the approved fleet, Proposer shall remove the vehicle and discontinue associated charges as soon after the directive but not to exceed thirty days from date of directive.

Addition of buses: Proposer must explain in the proposal the ability to add buses during the school year. Also outline deadlines for ordering of new buses and how the Proposer can accommodate extreme lead times.

INSPECTION

Four Rivers Community School retains the unrestricted right to inspect at any time the Proposer’s buses, records, maintenance, operational procedures, driver training as well as other areas pertaining to compliance with Agreement terms and/or required methods of transporting students. If equipment is found by such inspection to not comply with legal or contract requirements, the Proposer shall, at its expense, immediately remove such equipment from service, and supply substitute complying equipment. Equipment removed from service, as the result of an inspection shall not be placed back into service without complete correction of deficiency and authorization Four Rivers Community School.

REQUIRED MODIFICATION OF BUSES

Any installation or modification of equipment required by a change in law or regulation shall be the responsibility of the Proposer. Any installation or modification of equipment required by the Four Rivers Community School over and above the law or regulation, shall be done by the Proposer, with reimbursement to be made by Four Rivers Community School at an approved cost.

RADIOS

Proposer shall equip all buses used for the transportation of students with an approved two-way radio or other communication system. Proposer must specify the system planned to be provided.

Proposed system must provide adequate coverage to meet the diverse geography of the Ontario School Districts boundaries. Proposer must provide one radio per campus (2) for the Community School and Sr. Prep.

VIDEO AND AUDIO MONITORING EQUIPMENT

All buses used under this contract (including spares) will be equipped with high-quality digital video and audio monitoring systems. Audio and visual coverage should capture riders during seat time and loading /unloading of the bus to capture driver interactions with students, parents, and staff. Proposer is responsible for maintaining and replacing equipment. System components are subject to approval by Four Rivers Community School.

Systems must be operational on all buses whenever students are present on the bus. Systems shall be kept in good working condition and checked at least every two weeks by the Proposer to verify that they are working. Documentation of system checks shall be provided upon request.

Video surveillance of students is confidential and shall be considered property of the Four Rivers Community School and a part of the student record. Proposer shall not allow viewing of the surveillance footage by any person that is not authorized by Four Rivers Community School.

Proposer will work with the school on an archival and retrieval plan. Video recordings requested by the school must be transferred in a secure format for viewing within 24 hours of the request, in a format that can be viewed without specialty software.

ACCESSIBILITY

Proposer shall provide vehicles and equipment to meet accessibility needs for all students. Four Rivers Community School will consult with Proposer on individual needs should any arise.

FACILITIES

Four Rivers Community School will provide an uncovered parking area for up to four (4) buses.

The drivers will have access to a restroom, kitchen, water, and seating area for breaks. In addition, Four Rivers Community school will be responsible for providing utilities for the facility. The Proposer shall ensure that its employees will be respectful of the facility and those who maintain a working space in said facility.

ROUTES

REGULAR HOME-TO-SCHOOL TRANSPORTATION ROUTES

Proposer shall work alongside Four Rivers Community School to development routes and make route changes. Four Rivers Community School reserves the right to require adjustments to routes where determined.

ROUTE TESTING

Prior to the start of each school year the Proposer shall field-test all routes that Four Rivers Community School has approved. Proposer shall notify Four Rivers of any time discrepancy in scheduling.

All drivers shall "dry-run" their routes before the start of the school year. All drivers, prior to being assigned or reassigned on a regular basis, shall be required to "dry-run" their route to insure complete familiarity with route operation. The cost of this will be borne by the Proposer.

ROUTE OWNERSHIP

All bus routes, including home-to-school and individualized transportation, or any other routes that are developed by the Proposer for Four Rivers Community School are and will remain the sole property of Four Rivers Community School.

ROUTE NUMBERS

All buses shall have the appropriate route number for the corresponding school in the windows or on the side of the bus each and every time they are providing service to a given school. Route numbers are to be professional looking, prominently displayed, and easy to read from a distance.

This will apply to all spare buses.

PROBLEM SOLVING

If problems develop with loads, bus times, or other problems that might be corrected by route alterations, the Proposer is expected to develop solutions and present them to Four Rivers Community School for consideration.

ROUTE CHANGES

Student transportation requirements may vary throughout the school year, resulting in adding or deleting buses, and combining or splitting routes. Any and all route changes shall be pre-approved by Four Rivers Community School. Proposer shall collaborate with Four Rivers Community School staff to ensure effective communication of route changes in a timely manner.

Bus drivers are not to modify the established approved bus routes without approval. If the Four Rivers Community School increases or reduces the number of buses required to service the routes or reduces the route times, the compensation to the Proposer will be adjusted as provided in this solicitation. Four Rivers Community School reserves the right to revise or change any and all routes and the number of buses required to best suit its needs at any time before or during the school year.

BUS LOAD LIMITS

Passenger loading of buses shall not exceed Oregon State Department of Education or other state or federal limits. Proposer is required to notify the Four Rivers Community School, within one day, of any overload problems.

SOFTWARE

Proposer may use an automated bus routing software to create and maintain bus routes for maximizing route efficiency. If software is used, the software should allow for web-based access for District staff and integrate an on-line GPS tracking system for all buses. In addition, the software should provide a functional web-based lookup tool for parents to identify the closest bus stop to their home for their student’s grade level. Proposer shall provide a minimum of four software licenses to be used by Four Rivers Community School for tracking purposes. Four Rivers Community School will coordinate transfer of student data for the purposes of computerized bus routing.

ROUTE OPTIMIZATION

Upon request, the Proposer shall complete an annual comprehensive route review and optimization. Proposer shall provide a recommendation, including rationale, to Four Rivers Community School for any route changes to be implemented.

SCHEDULES

BUS ARRIVAL, DEPARTURE, TRAVEL TIMES

Provide transportation for home-to-school service for each and every day that school is convened (155 days in 2024-25) within the Ontario School District boundaries. The total daily mileage is approximately 115 miles and the average drive time is roughly 1.5 hours per bus (2 routes). The schedule is as follows:

● No pick-ups from home before 6:15 a.m.;

● No drop off at home later than 4:30 p.m.

● Students must arrive at the school between 7:30 a.m. – 7:40 a.m.;

● Afternoon pick up of students from school is between 2:40 p.m. and 2:45 p.m.

● Campus Shuttle arrives roughly 1 hour prior to dismissal.

● Buses must arrive at the school at least 10 minutes before dismissal.

SCHOOL SCHEDULES

Setting school hours is the responsibility of Four Rivers Community School. It is recognized, however, that school hours have a great impact on the ability of the Proposer to efficiently meet the requirements of the Agreement. Four Rivers Community School will inform the Proposer of any planned changes in school hours, from one year to the next. The Proposer will support Four Rivers Community School in its establishment of the best combination of school and bus schedules by an agreed upon date, with all final decisions at the discretion of Four Rivers Community School.

SCHEDULE PUBLICATION

Four Rivers Community School and the Proposer will agree upon an annual date in which the Proposer will provide a written summary of route schedules presented separately by route and by street for Four Rivers to publicize.

SCHEDULE ADJUSTMENTS

All route schedule adjustments that are more than five minutes earlier or later must be approved by the Superintendent, Dean, and/or designee. Changes must be communicated in writing at least 48 hours in advance. Proposer shall provide a route update to be approved by Four Rivers Community School.

STAFF

PROPOSER STAFF

For the protection of students, drivers and other persons coming in contact with students must be of stable personality and of the highest moral character. Four Rivers Community School places responsibility upon Proposer and Proposer agrees that it will not allow a person to drive a school bus or work with students whose character is not of the highest level, or whose conduct might in any way expose a child to any impropriety of word or conduct whatsoever, nor shall Proposer allow a person to drive a school bus who is not at the time in a condition of mental, physical or emotional stability.

Proposer shall provide a sufficient work force and have on hand drivers, substitute drivers, and management during normal operating hours to be able to perform uninterrupted reliable on-time service in case of emergencies, no-shows, and other exceptional circumstances. The Proposer will provide a detailed summary of staffing proposed for the Agreement.

The responsibility of selecting, hiring, training, supervising, and disciplining drivers and all other employees shall rest upon the Proposer. In the selection and hiring process, the Proposer shall conduct a diligent and comprehensive background investigation of all prospective employees' character, criminal, and safe driving records. The Proposer will be responsible for fingerprinting all employees that come in contact with students in accordance with ORS 181A.200 and OAR 581-021-0500 and other applicable laws, statues, codes, ordinances, rules, regulations and lawful orders. The Proposer shall not knowingly employ anyone who has:

● A felony or misdemeanor conviction within the past 1 years or any conviction for a crime of violence, sexual offense, drug use or sale, child abuse or child pornography.

● Conviction of DUII, manslaughter, leaving the scene of an accident, or driving with a suspended or revoked license.

● Conviction within the past two years of careless or reckless driving.

● Conviction of more than one offense in the past three years of speeding, violation of a traffic signal, or citation.

● A pattern of driving violations on the record.

Drivers must meet all requirements of the Oregon Department of Education for school bus drivers.

Proposer must have in place a program for mandatory drug testing/screening for all new hires, mandatory post-accident drug testing, and random testing of all employees.

The responsibility for hiring and discharging personnel in respect to all of the foregoing shall rest entirely upon the Proposer and the Proposer agrees that it shall enter into no agreement or arrangement with any employee, person, group or organization which will in any way interfere with the Proposer’s ability to comply with this requirement. The Proposer further agrees that Four Rivers Community School shall have the right by written order to require removal from the Proposer’s operation serving the school any person(s) or driver(s) who in the opinion of the Four Rivers Community School, is not of appropriate personality, character, temperament, or qualifications to operate a school bus as set forth in the Agreement, or who is not in compliance with the contract, policy, or any government laws or regulations as related to his or her job in regard to any or all of the foregoing.

PROPOSER’S PERSONNEL

The Proposer shall provide sufficient staffing to ensure that the needs of Four Rivers Community School, Huntington School District, and the students are met.

MINIMUM REQUIREMENTS OF DRIVERS

Proposer shall permit subject school buses to be operated only by well-trained and competent drivers who hold valid CDL licenses and school bus driver's certificates issued by the State of Oregon Department of Education.

Proposer shall make its best effort to hire school bus drivers and other personnel with previous school bus driving or school transportation experience or having good aptitude for training. The most important person to the student riding to and from school is the individual driver. All drivers will be of high moral character and be positive role models for students.

Proposer shall provide a regularly assigned driver to each route. A regular driver, for the purpose of this contract, shall be a driver assigned to a specific route(s) at the commencement of each school year and is normally expected to remain until the end of the school year. The Proposer may transfer drivers among routes whenever the interest of the students may be served, but shall minimize such transfers throughout the year. Four Rivers Community School reserves the right to request a replacement or transfer of a driver for good cause.

The Proposer shall provide to Four Rivers Community School a signed compliance notification prior to the beginning of each school year that: 1) all drivers have satisfactorily passed a pre-trip inspection and behind the wheel test, 2) that the Proposer has in its files a copy of the criminal verification and driving record report for each driver along with a list of drivers waiting for approval, and 3) all drivers have completed annual mandatory trainings.

A driver supervisor or certified driver trainer shall ride with every certified bus driver at least once every six months for the purpose of observing and evaluating their drivers’ practices with respect to safety, mechanical operation, and conformance with applicable laws, rules, regulations, adherence to specific route schedules and times and method of student management. The Proposer will submit a report listing all drivers and their review dates. In addition, Four Rivers Community School may at any time have a representative ride with any driver of the Proposer for the purpose of observation to assure compliance with the terms and conditions of the Agreement.

STAFFING HOURS

The Proposer shall provide sufficient staffing hours to ensure that the needs of Four Rivers Community School, Huntington School District, and the students are met.

EMERGENCY CONTACT

One or more emergency phone numbers must be provided to Four Rivers Community School where Proposer can be reached 24 hours a day, 7 days a week in case of emergency.

REPORTS

DISCIPLINE AND HEALTH

Proposer shall contact Four Rivers Community School administration immediately regarding incident reports of behavioral, disciplinary, or health problems that arise during bus trips. If required, the proposer will provide Four Rivers Community School with a written report within 24 hours.

ACCIDENT

In the event of an accident during the school day (with or without students on the bus):

Proposer shall notify the Superintendent or Dean immediately by telephone and provide the route number or trip description, number of staff and students on the bus at the time of the incident, the location and brief description of the accident. Proposer will also provide email documentation of the incident within the same day of occurrence.

Within 30 minutes of notification to Four Rivers Community School, the Proposer shall provide the full names of students and staff on the bus at the time of the accident.

Proposer shall provide a written report describing all details of any accident on the same day it occurred. It is the Proposer’s responsibility to report all accidents in compliance with the laws and regulations of the Oregon Department of Education and Oregon Department of Motor Vehicles.

The Proposer will provide any additional information to Four Rivers Community School as required by school policies and procedures.

DAILY BUS REPORT (DBR)

Proposer shall use and have drivers complete a Daily Bus Report (DBR). The DBR will form the basis of rate-based fees to the District. DBR reports shall be completed for each individual bus movement by date and route. These shall remain on file at the transportation facility and be available for District audit and review on request. A summary spreadsheet of the DBR data must be submitted monthly with the billing. An alternate automated system may be used, but must be approved by the District.

STATE REPORTS

Proposer shall furnish the Hunting School District with information necessary to complete transportation reports for the State of Oregon. This includes the annual preparation of the Transportation Information report (Form 581-2249-M) by an agreed upon date prior to the due date.

INSPECTION/CERTIFICATION REPORTS

Annually Proposer shall provide to Four Rivers Community School a written list of all buses and vehicles including year, make, size, and specifications to be used for student transportation by the Proposer or a letter from a manufacturer committing that buses will be available by the school start date. Prior to approval, the Proposer shall pre-inspect all the above buses and vehicles and provide Four Rivers Community School with complete copies of the Oregon Annual Vehicle Inspection/Maintenance and Certification (Forms 581-2255 and 581-2256C) by an agreed upon date of the subject year or no later than ten working days prior to their use by the Proposer for student transportation. Proposer shall correct all discrepancies within two (2) weeks and notify Four Rivers Community School in writing of the same. Four Rivers Community School reserves the right to reject any vehicles submitted for approval for non-compliance with the Agreement.

BUS DRIVER INFORMATION REPORTS

Proposer shall have in its files and made available to Four Rivers Community School upon request, information such as, but not be limited to, drivers’ names, dates of birth, dates of license issuance and expiration, bus to which assigned, and dates and types of training.

BOOKS

Four Rivers Community School retains the unrestricted right to inspect the Proposer’s buses, records, maintenance, and operational procedures and driver training, as well as other areas pertaining to compliance with the contractual terms and/or required methods of transporting students.

MONTHLY REVIEW

Proposer’s key manager shall formally meet with Four Rivers Community School at least once every month to report on achievements, areas of concern, activities performed in compliance with the Agreement and information of interest regarding news and changes in the school transportation industry.

MONTHLY SUMMARY REPORT

By the tenth (10) calendar day of the month following, the Proposer shall supply the District with a monthly summary report. The report will include, but not necessarily be limited to:

● Current list of route driver assignments

● Current list of substitute/cover drivers and their availability

● Current list of trip drivers and their availability

● The number of accidents

● The number of vehicle breakdowns

● How many route/runs that had to be combined or covered by a different bus route, indicating date and time per incident

● Late route buses, indicating what school, route, date, day, time and reason, who was notified

● Late trip buses – trip #, school, cause, details

● Bus capacity and estimated daily ridership by route, AM and PM. Number of student citations written at each school, identified by route number.

ANNUAL PRESENTATION

Proposer shall be available to make a presentation annually to Four Rivers Community Schools personnel and/or the School Board summarizing the prior year’s activities, latest developments within the field of student transportation, the Proposer’s company, other items of interest to Four Rivers Community School and plans for the year ahead. The school will attempt to provide a minimum of 30 days’ notice to the Proposer of such presentations.

MONTHLY BILLING

Proposer will provide to Huntington School District, accompanying the monthly billing, a computer spreadsheet file in Microsoft Excel of the billing work up. The spreadsheet details and design are to be approved by the Four Rivers Community School. A summary spreadsheet of the month’s daily bus reports shall be provided as backup. Electronic invoices and supporting documents are preferred.

COOPERATION

Student transportation has great visibility in the community and plays a key part in the Four Rivers Community Schools relationship with the students and their families. It is crucial to the maintenance of a positive and cooperative community environment. In addition, it is imperative that the Proposer becomes a positive and supportive partner in demonstrating, through actions, the mission and vision of Four Rivers Community School.

INQUIRIES ABOUT DRIVERS AND STUDENT PROBLEMS

Proposer will make no answer to inquiries from the public regarding student problems, schedules, and the various questions that arise daily regarding runs in progress without the prior written consent of Four Rivers Community School. Serious problems or potentially sensitive issues or situations should be brought to the attention of the Superintendent, Dean and/or designee.

Proposer shall respond to inquiries from the Superintendent, Dean, and/or designee within 24 hours of inquiry. Video surveillance requests must be provided within 24 hours of inquiry.

INQUIRIES ABOUT ROUTES AND BUS STOPS

Proposer will not answer inquiries from the public regarding routes, schedules, and the various questions that arise daily regarding routes in progress without the prior written consent of Four Rivers Community School. Serious problems or potentially sensitive issues or situations should be brought to the attention of the Superintendent, Dean, and/or designee.

SAFETY PROGRAM

The absolutely critical aspect of any student transportation program is the safety of the students. Four Rivers Community School expects a quality fleet, including accountability of drivers for the safe operation of their vehicles, communication with the location, high quality maintenance of buses, and support of school policy regarding rider behavior and behavioral problems.

Proposer shall administer a satisfactory safety program, which shall conform to the requirements of the State of Oregon and includes but is not limited to a regularly scheduled safety meeting for Proposer's personnel. It shall also include a school bus safety and training program for students.

Prior to the beginning of each school year all drivers will have to satisfactorily pass a pre-trip inspection and behind the wheel test. During the school year any new drivers must also satisfactorily pass a pre-trip inspection and behind the wheel test.

The Proposer will develop and maintain, with approval, a written emergency crisis plan that addresses transportation emergencies in conjunction with the Four Rivers Community

School Emergency Operations Plan. The Proposer will instruct all of its employees in the content of both the Proposer’s and the schools emergency plans. The Proposer shall develop procedures for handling student emergencies during transport to be provided to the drivers and kept on all buses at all times.

Proposer shall be available to make a bus safety presentation to classes of students as advised and directed by Four Rivers Community School. These presentations will be in addition to the Emergency Evacuation Drill sessions required by the State of Oregon. In addition, assemblies and large group presentations may be presented as requested.

INCLEMENT WEATHER

The Proposer shall operate during inclement weather conditions unless routes are canceled by Four Rivers Community School. Proposer shall provide in a timely manner for appropriate equipment (chains and snow tires) and trained personnel, and shall implement the Four Rivers Community School defined alternate routes as necessary to operate under such conditions. Four Rivers Community School shall have the sole responsibility of altering bus routes or canceling bus service for that day. To ensure that Four Rivers Community School is able to make a sound decision pertaining to the cancellation or alteration of bus routes, the Proposer is required to travel and inspect all designated roads, based on knowledge of geographic area and possible hazards, during inclement weather. The Proposer will consult with and make a recommendation to the Superintendent, Dean or designee regarding road conditions prior to 5:30 AM. Should bus services be required, Proposer agrees that it will abide by the decision of Four Rivers Community School and will operate the routes as normally as possible. During the fall of each year, Proposer shall meet with Four Rivers Community to determine any changes in routes that should be made during inclement weather so that the children and their parents may be notified in advance of such weather occurring.

STUDENT MANAGEMENT

DRIVER TRAINING AND CONSISTENCY

Four Rivers Community School pursues diligently the consistent handling of student behavior issues so that students know what to expect. It is important that bus drivers also work for consistent treatment and expectations of students for us to jointly maintain Four Rivers Community Schools behavior expectations. Four Rivers Community School will share procedures and policies and shall provide adequate training to the drivers in these standards. The Proposer shall maintain a continuing program to assure and promote driver adherence to Four Rivers Community School procedures and standards.

STUDENT BEHAVIOR

Four Rivers Community School believes it is important to document and monitor issues, interventions and supports in order to best serve our students and families. Drivers will maintain any records in a confidential manner and collaborate with the school to produce behavioral changes that will enable students to develop the self-discipline necessary to remain in school and to function successfully in their educational and social environments.

COMMUNICATIONS

In addition to, and as an important supplement to other forms of communication between Proposer and Four Rivers Community School, Proposer’s drivers and Dean or designee shall establish direct communications to assure timely awareness of and solution to problems.

Proposer shall be responsible for answering all calls related to drivers and student problems.

Proposer is expected to work with Four Rivers Community School staff in resolution of problems with students. Four Rivers Community School personnel will be available for calls that cannot be satisfactorily resolved by the Proposer.