WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30. 81

47QSCC26R5010

Andres Almazan

(202) 595-4153

See Continuation Pages See Box 9

See Continuation Pages

Solicitation for OCONUS Logistics Supply Solutions for Hawaii. Offerors shall submit questions and proposals in accordance with this Request for Proposal and all other terms and conditions included herein.

Base Year- Hawaii OCONUS Logistics Supply Solutions

493190

$36.5 million

2/18/2026

3/18/2026 10:00am

U.S. General Services Administration Office of General Supplies and Services Internal Acquisition Branch 1800 F Street, NW Washington, DC 20405

STOCK RECORD (S/R)

STANDARD FORM 1449 (REV. 11/2021) BACK

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE RECEIVED (MM/DD/YYYY) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. EMAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

1001 Option Period 1 - Hawaii Logistics Supply Solutions 2001 Option Period 2 - Hawaii Logistics Supply Solutions 3001 Option Period 3 - Hawaii Logistics Supply Solutions 4001 Option Period 4 - Hawaii Logistics Supply Solutions

Option Period 5 - Hawaii Logistics Supply Solutions Option Period 6 - Hawaii Logistics Supply Solutions

SECTION B

SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 GENERAL

This contract is for commercial items and is prepared in accordance with the regulations in Federal Acquisition Regulation (FAR 12 (GSA Class Deviation RFO-2025-12) – Acquisition of Commercial Products and Commercial Services and FAR 16.5 (GSA Class Deviation RFO- 2025-16) – Indefinite-Delivery Contracts. This is a Firm-Fixed-Price (FFP), Single Award, Indefinite Delivery/Indefinite Quantity (IDIQ) contract awarded as a HUBZone set-aside under Full and Open Competition After Exclusion of Sources, following FAR 19.105 (GSA Class Deviation RFO-2025-19) – HUBZone set-aside procedures and FAR Part 15 (GSA Class Deviation RFO-2025-15) – Contract by Negotiation.

The U.S. General Services Administration (GSA), Federal Acquisition Service (FAS), General Supplies and Services (GSS) Portfolio, Office of Supply Chain Management (SCM), has a requirement for Global Supply OCONUS Logistics Operations Solutions Support in the Indo- Pacific Command (INDO-PACOM) Hawaii Area of Responsibility (AOR). This contract is intended to provide a total global supply solution for Federal and Department of Defense (DoD) customers in the INDO-PACOM Hawaii AOR, covering a broad range of commercial supply items including office supplies, tools and hardware, housewares, and cleaning products.

Under this contract, the contractor shall be responsible for sourcing, stocking, and warehousing National Stock Number (NSN) items and delivering them within 3 business days after receipt of order in Hawaii. Additionally, the contractor must maintain the capability to scale operations to meet surge and contingency requirements in support of mission-critical operations.

The authority to issue binding orders primarily rests with Federal Agencies. All requisition purchases for this contract are placed via the Defense Logistics Management System (DLMS) or GSA Advantage. Purchase orders are then received by the contractor from GSA’s Order Management System (OMS) via Electronic Data Interchange (EDI) after requisition processing.

B.2 SERVICES AND TERMS

B.2.1 CONTRACT TYPE

This is a Firm-Fixed-Price (FFP), single award, Indefinite Delivery/Indefinite Quantity (IDIQ) Contract.

B.2.2 NORTH AMERICAN INDUSTRY CLASSIFICATION SYSTEM (NAICS) AND

SMALL BUSINESS SIZE SIZE STANDARD

The North American Industry Classification System (NAICS) code for this procurement is NAICS 493190 and a small business size standard of $36.5 million. This contract is reserved for Small Business Historically Underutilized Business (HUBZone) contractors only. Any offeror not a Small Business HUBZone in SAM under NAICS 493190 will be determined non-responsive and removed from consideration.

B.2.3 PERIOD OF PERFORMANCE

The IDIQ’s Period of Performance (PoP) consists of a one-year base period and six (6) one-year option periods for a total of up to seven (7) years. The CO may exercise an Option Period only after conducting an annual evaluation in accordance with FAR 17.204-1 (GSA Class Deviation RFO-2025-17)-Exercise of Options. Option exercise is not guaranteed.

B.3 CLIN STRUCTURE

This is an IDIQ type contract. The Government will issue Delivery Orders (DO) that are Firm Fixed-Priced type (FAR 16.2 (GSA Class Deviation RFO-2025-16)). The contractor shall provide a comprehensive supply chain solution, including sourcing, procurement, warehousing, transportation, and delivery to the locations specified in each DO, as outlined in Section C, Performance Work Statement (PWS). All services performed under the CLINs in this section must comply with the requirements set forth in the PWS.

The Contract consists of the following CLINs (Table B-3):

Table B-3 Contract CLIN Structure

CLIN CLIN Title

Base Period (12 months)

0001 Base Hawaii Logistics Operations Solutions Support

Option Period 1 (12 months)

1001 Option Period 1 Hawaii Logistics Operations Solutions Support

Option Period 2 (12 months)

2001 Option Period 2 Hawaii Logistics Operations Solutions Support

Option Period 3 (12 months)

3001 Option Period 3 Hawaii Logistics Operations Solutions Support

Option Period 4 (12 months)

4001 Option Period 4 Hawaii Logistics Operations Solutions Support

Option Period 5 (12 months)

5001 Option Period 5 Hawaii Logistics Operations Solutions Support

Option Period 6 (12 months)

6001 Option Period 6 Hawaii Logistics Solutions Support

Note: The maximum value/ceiling of this contract is $54,503,023 (subject to revision at the time of award, if necessary, to reflect competitive pricing). The maximum aggregate dollar value of orders awarded must not exceed the contract ceiling. The guaranteed minimum dollar amount for this IDIQ is $20,000.

SECTION C

PERFORMANCE WORK STATEMENT

C.1 INTRODUCTION

The General Services Administration (GSA), Federal Acquisition Service (FAS), General Supplies and Services (GSS) Portfolio, Office of Supply Chain Management (SCM), requires Global Supply OCONUS Logistics Operations Solutions Support in the Indo-Pacific Command’s (INDO-PACOM) Hawaii Area of Responsibility (AOR). The intent is to implement a global supply chain solution that supports Federal and Department of Defense (DoD) consumers with commercial items such as office supplies, tools and hardware, housewares, and cleaning products. The contractor shall source, warehouse, and deliver commodities within 3 business days after receipt of order in Hawaii. Exceptions apply to large furniture items, for which delivery timeframes will be coordinated by the Contracting Officer (CO) and the Program Management Office (PMO) on a case-by-case basis.

The contract supports DoD and Federal civilian agencies operating in Hawaii. All resources, including warehouse/s or warehouse space/s, shall be exclusively dedicated to this requirement.

C.2 SCOPE OF WORK

The contractor shall provide a comprehensive supply chain solution that includes sourcing, procurement, warehousing, transportation, and delivery of commodities specified in each Delivery Order (DO), as further outlined in this PWS.

Attachment 1 provides a listing of National Stock Numbers (NSNs), including item descriptions, units of measure, and quantities ordered during calendar year 2024. Customer shipments may be directed to DoD and/or Federal civilian agencies located throughout Hawaii.

Attachment 7 includes a sample of potential delivery locations; however, it is not exhaustive.

The contractor must maintain the capability to deliver to any location within the Hawaii AOR.

This contract is solely intended to support DoD components and Federal civilian agencies operating in and around Hawaii. The contractor shall not utilize any commodities or warehouse facilities associated with this contract for any purpose other than fulfilling the requirements of this IDIQ contract in support of GSA’s INDO-PACOM mission in Hawaii.

C.3 REQUIREMENTS

C.3.1 Procuring

a. The items identified in Attachment 1 represent commercially available items, such as office supplies, janitorial and sanitation supplies, and industrial products.

Attachment 4 provides the National Stock Number Description. All items must conform to the specifications of the NSN in Attachment 4.

b. The contractor is to deliver the NSN items listed in Attachment 1, in accordance with the individual delivery orders.

c. The actual list of products will be dynamic during the life of the contract with additions, modifications and deletions which are within the scope of this contract.

Either the Government or contractor may suggest these types of changes but change approval rests solely with the Contracting Officer.

d. The contractor must have and maintain a plan for monitoring suppliers’ compliance with the Domestic Sourcing Restrictions contained in the contract, Preference for Certain Domestic Commodities, Berry Amendment, Trade Agreements Act (TAA), Restriction on Acquisition of Carbon, Alloy and Armor Steel Plate, Restrictions on Certain Foreign Purchases, and Restriction on Acquisition of Hand or Measuring Tools.

e. The contractor is responsible for sourcing all products in Attachment 1, as well as other products added throughout the life of this IDIQ, and the products must meet the following requirements:

i. Pursuant to the provisions of the Javits-Wagner-O’Day Act, production facilities of the NIB and NISH items marked as AbilityOne in Column D in Attachment 1 are mandatory sources and the contractor must procure those items from AbilityOne distributors.

ii. Pursuant to FAR 8.3 (GSA Class Deviation RFO-2025-08) , items marked as UNICOR in Column D in Attachment 1 are mandatory sources for the contractor and must procure those items from UNICOR.

iii. All other items listed in Attachment 1 not identified as AbilityOne must be TAA compliant per FAR subpart 25.4 (GSA Class Deviation RFO-2025-25).

A list of countries with Trade Agreements with the United States is located at the following link.

f. Unit of Issue. The items identified in Attachment 1 are standard U.S. Government units of issue. Variances from this unit of issue must be explicitly identified and approved by the Government.

https://www.gsa.gov/buy-through-us/purchasing-programs/multiple-award-schedule/help-with-mas-contracts-to-sell-to-government/roadmap-to-get-a-mas-contract/readiness-assessment-for-mas-offerors/look-up-trade-agreements-actdesignated-countries

C.3.2 Warehousing

This contract supports overseas (OCONUS) requirements in Hawaii. To ensure efficient supply chain operations, the Contractor must maintain ownership and/or formal access to warehousing as follows:

a. Warehouse Locations: The Contractor must have documented ownership or formal agreements for access to:

i. Hawaii Warehouse: At least one warehouse located in Hawaii. Multiple warehouses in Hawaii are permitted, but not required.

ii. Continental US (CONUS) Warehouse: At least one warehouse located within the continental United States. Multiple warehouses in the continental US are permitted, but not required. This CONUS warehouse will be used for consolidating items procured in the US prior to overseas shipment to Hawaii.

b. Warehouse Usage and Security: All warehouse spaces used for the storage of items supporting this contract must meet the following requirements:

i. Dedicated Use: Warehouse spaces are to be used solely for the storage of items that support this contract.

ii. Physical Separation: The designated warehouse space must be physically separated from other areas by an immovable wall.

iii. Separate Access: The warehouse must have a separate and controlled access point.

iv. Security Controls: The warehouse must adhere to the following security controls and restrictions:

i. Controlled access points with identification verification procedures.

ii. Established security gate protocols for entry and exit.

iii. A system for tracking visitors and personnel within the warehouse.

iv. Continuous monitoring (e.g., surveillance, sensors) with documented incident reporting mechanisms.

v. Facility Type: The warehouse space is not required to be located in a stand-alone facility, but must still meet all other requirements outlined above.

C.3.3 Transportation/Delivery

a. Upon the receipt of the DO from GSA, within 3 business days the contractor will deliver all items to the destination identified in the DO within Hawaii.

Attachment 1 identifies forecasted items and volumes in the INDO-PACOM Hawaii theatre.

i. Backorders are deliveries not made within 3 business days upon receipt of DO from GSA. No more than 2.5% backorders for each quarter of each fiscal year. This quarterly calculation is based on the total number of customer orders backordered divided by the total number of customer orders placed.

b. The contractor must meet the installation security requirements in accordance with the requirements of each installation. Delivery may be made by commercial carriers, but this does not exempt the contractor from ensuring installation security and processing requirements are met during deliveries.

c. The contractor shall comply with FAR 52.247-64 (DEVIATION NOV 2025) and that all containers will be shipped to Hawaii on US flag vessels to comply with MARAD requirements.

d. The contractor shall be in compliance with GSA’s Electronic Data Interchange

(EDI) requirements. GSA currently uses ANSI X12 protocols. The contractor must provide capability for alternative transaction protocols if required and maintain real-time data exchange compatibility with GSA systems.

e. Consolidation of orders is allowed; however, the delivery requirements for all items in the shipment, and identified on the DOs, must not be affected by the consolidation. Consolidated shipments must only be consolidated to the end user identified in the “Mark For” data field of the DO.

f. The contractor shall be responsible for the creation and application of supply and shipping documentation, shipping labels, and package markings meeting customer requirements. The Contracting Officer’s Representative (COR) will ensure that all goods received conform to applicable regulations, as well as agency requirements, related to documentation, preservation, packing, packaging, marking, and labeling to include a readable 2d barcode. The primary references for this are:

i. Defense Standard Practice for Military Packaging (MIL-STD-2073)

ii. Department of Defense Standard for Military Marking for Shipment and Storage (MIL-STD-129)

g. Dangerous Goods/Hazardous Materials. The contractor shall be responsible for compliance with all dangerous goods/hazardous materials regulations governing shipping, storing, and handling.

h. Shelf life. All commodities with a stated expiration date must be delivered to the customer with at least 80% shelf life remaining for each item delivered.

C.3.4 Contractor e-Portal and EDI Requirements

a. The contractor shall provide GSA and its customers access to an e-portal. The contractor shall maintain user access, which is subject to change (additions, removals, modifications) throughout the contract duration.The e-portal system must allow the Government to view current, up to date information on all shipments, including the requisition numbers, purchase order number and delivery status. Through this e-portal the contractor must provide current, up to date stock levels as well as additional information on all commodities such as the country of origin and whether the items are AbilityOne or UNICOR specific, as well as other statistical data (such as: timely delivery rate, order fulfillment, lead times, etc.).

No e-portal functionalities should be modified without Government awareness and concurrence prior to the change to the e-portal.

b. The contractor must have EDI interfaces with GSA as the primary method for transmission of data in the normal course of business during the ramp up period following the award. GSA currently uses ANSI X12 protocols. The contractor must provide capability for alternative transaction protocols if required and maintain EDI interfaces with GSA for real-time data exchange, specifically handling EDI 850 (Purchase Orders) and EDI 855 (Acknowledgments).

c. All order status information, including backorder statuses, must be kept up to date at all times.

d. The e-portal system must be fully compliant with Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), ensuring accessibility for all users and providing an inclusive digital interface that accommodates individuals with disabilities.

C.3.5 Contingency/Surge Requirements

Surge requirements may occur in the event of a real-world contingency or planned exercise.The Contractor must maintain surge capacity to meet a minimum 30% increase in demand per NSN item for a period ranging from 30 days to 6 months during contingencies or exercises, while also being prepared for potential 4th Quarter of the fiscal year demand spikes. An Annual Surge Readiness Assessment Report, detailing plans to meet this increased demand, must be submitted to the CO/COR by May 31st.

C.3.5 Warranty and Recalls

The contractor will immediately notify the CO and the customer when an issue associated with warranties or recalls for any product identified in Attachment 1 arises. The contractor shall review orders for items that may have a warranty or be under recall and directly notify customers who have purchased items within these categories, in addition to notifying the GSA CO and other responsible Government parties as identified.

C.4 ADDITIONAL REQUIREMENTS

C.4.1 Base and Installation Security Access

The Contractor is solely responsible for compliance with all base and installation security and access requirements for each delivery location.

C.4.1.1 Initial Access Requirements (Within 15 Days of Contract Award):

The Contractor must provide the following information to the Contracting Officer (CO) within 15 calendar days of contract award for all employees and vehicles that will be used for deliveries under this contract to facilitate base and installation access:

A. Employee Information:

i. Full Name

ii. Social Security Number (SSN)

iii. Date of Birth (DOB)

iv. Copy of Driver’s License (front and back)

v. Copy of Passport (if applicable)

vi. Hawaii Resident Registration Number/Individual Number (if applicable)

2. Vehicle Information:

i. Vehicle License Plate Number

ii. Vehicle Make

iii. Vehicle Model

iv. Vehicle Year

v. Proof of current vehicle registration in the State of Hawaii

vi. Proof of valid vehicle insurance (meeting the minimum requirements outlined in

Section C.4.1.3)

C.4.1.2 Ongoing Access Requirements (New Employees/Vehicles):

If a new employee or vehicle requires access to a base or installation after the initial 15-day period, the Contractor must provide all of the information listed in Section C.4.1.1 to the CO/COR (Contracting Officer Representative) at least 15 calendar days prior to the date on which access is requested.

C.4.1.3 General Information Regarding Access:

● Contractor access to military installations for delivery personnel and vehicles shall be coordinated through the CO or designated representative.

● The Contractor is responsible for obtaining all necessary identification cards and base passes for its employees and vehicles.

● Security Forces may conduct background checks on Contractor employees.

● The Contractor must submit a written request on company letterhead to the CO listing the contract number and the names of employees needing base access. The letter must also specify the individual(s) authorized to sign requests for base identification credentials or vehicle passes.

● The CO will endorse the request and forward it to the issuing base pass and registration office or security police for processing.

● When reporting to the registration office, the authorized Contractor individual(s) must provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate to obtain a vehicle pass. The vehicle insurance must meet the minimum requirements established by the State of Hawaii.

● When work under this contract requires unescorted entry to controlled or restricted areas, the Contractor must comply with AFI 31-101, Volume 1, The Air Force Installation Security Program , and AFI 31-501, Personnel Security Program Management , citing the appropriate paragraphs as applicable.

● These procedures are subject to change without recourse by the contractor. No changes to base access procedures will constitute the basis for a claim against the Government. The GSA representatives in Hawaii will assist the Contractor with installation access procedures as needed.

C.4.1.4 Employee Identification:

● The Contractor's employees must be easily identifiable as employees of the Contractor.

This must be accomplished by either :

● The employee wearing distinctive clothing bearing the company’s name and employee’s name; or

● The employee wearing an identification badge bearing the company’s name and the employee’s name, with the badge worn or attached to the employee’s outer garment at all times.

● Clothing or badges must be provided by the Contractor at no cost to the Government.

● Employees must present a neat and clean appearance at all times.

C.4.1.5 Termination of Employment:

Upon termination of an employee's employment, the Contractor must return all identification cards and base passes for that employee to Security Forces within 24 hours of termination.

C.4.1.6 Motor Vehicle Requirements:

● All company-owned and privately-owned motor vehicles requiring access to military installations during performance of this contract must be registered with each installation prior to gaining access.

● The required decals and/or permits will be issued and displayed on the vehicles as directed by the Vehicle Registration Officer.

● Vehicle decals must be removed from vehicles and turned into Vehicle Registration at the end of the contract, when the vehicles are no longer used in the performance of the contract, or as directed by the CO.

● The Contractor's vehicle must have its company name neatly and legibly exhibited on each side of the vehicle.

● All vehicles must be maintained in a satisfactory mechanical condition and display a valid license plate, current vehicle registration, valid vehicle insurance, and a current safety inspection sticker, all in accordance with the laws and regulations of the State of Hawaii.

● The Contractor must operate all vehicles in compliance with base traffic regulations.

C.4.1.7 Penalties for Non-Compliance:

● Failure to Register Employees/Vehicles Within 15 Days: The Contractor will be assessed a penalty of $300.00 (U.S. Dollars) per day for each employee or vehicle not properly registered within 15 calendar days of contract award or within 15 calendar days of the date a new employee or vehicle is assigned to the contract.

● Ongoing Non-Compliance: The Contractor will be assessed a penalty of $300.00 (U.S.

Dollars) per day for each day it is found not in compliance with any base access or vehicle requirement during the life of the contract.

● CPARS Report: In addition to the monetary penalties outlined above, the CO may also assess a negative CPARS (Contractor Performance Assessment Reporting System) report for any instance of non-compliance with the requirements of this section.

C.4.1.8 Service Contract Act (SCA) Compliance:

This IDIQ is subject to FAR 52.222-41 Service Contract Labor Standards (DEVIATION NOV 2025). The Contractor shall describe how all work performed in the United States shall meet the SCA standards.

C.4.2 Insurance

All vehicles must be properly inspected/insured as indicated herein. Prior to the commencement of work, the contractor shall furnish to the CO a document confirming the required insurance has been obtained for each contract vehicle. The contractor is required to include the FAR 52.228-5 clause, "Insurance-Work on a Government Installation," in all applicable subcontracts. The contractor must ensure that the requisite insurance policies, as identified herein, provide that any cancellation of or any material change to the policy shall not go into effect for no less than thirty

(30) calendar days after written notice of the cancellation or change has been provided to the GSA CO and the GSA CO has submitted his or her approval to the cancellation or change.

● General Liability Coverage

Each Occurrence: $1,000,000 Damages to Rented Premises (if applicable): $100,000 Medical: $5,000 Personal and ADV Injury: $1,000,000 General Aggregate: $2,000,000 Products: $1,000,000

● Automobile

Combined Single Limit (each Accident): $3,000,000

The contractor may utilize umbrella or excess insurance to supplement individual insurance categories where the primary coverage limit does not meet the required threshold specified in this section. However, umbrella and excess insurance cannot fully substitute any individual insurance category and must be used only as supplemental coverage. Any combination of primary insurance with umbrella and/or excess insurance for a specific category must equal or exceed the total required amounts outlined in this section. The contractor must provide and maintain written documentation from their insurance provider.

The contractor may be assessed a fee of $1,500 per day (U.S. Dollars) if it fails to maintain insurance and may also result in a negative CPARS report for the contractor and/or future option periods not being exercised.

The contractor must list the United States Government, General Services Administration as an additional insured on the policy and/or quote.

C.4.3 Quality Assurance

The contractor must comply with the Quality Assurance Surveillance Plan (QASP) in Attachment 3. The QASP sets forth the procedures and guidelines the Government will use to ensure the required performance, quality standards, and levels of service are achieved by the contractor. This will occur by applying the Methodologies to Monitor Performance as outlined in Section 3.0 of the Attachment 3, QASP. The methods include Surveillance, Customer Feedback, and determination of adherence to Acceptable Quality Levels that are listed in the QASP section for Performance Work Summary. All this information is used to monitor contract performance, order fulfillment, quality, as well as to identify the required documentation and necessary resources.

C.4.4 Bearer Pick Up

The contractor must allow for and provide a plan for a “bearer pick-up option” at the contractor's warehouse for next day pick-up for in-stock items.

C.5 CONTRACT ADMINISTRATION

Effective administration of the IDIQ requires thorough and consistent monitoring of the contractor's operations. Onsite warehouse inspections, which may be conducted randomly with a minimum of 3 calendar days' notice, will be a key component of this process, providing a mechanism for verifying compliance with all contractual obligations. These warehouse inspections, conducted in conjunction with the CO/COR, will check compliance with various terms and conditions stated throughout the PWS.

Inspections will be conducted to ensure the IDIQ holder's compliance with the terms and conditions of this contract, including, but not limited to, the requirements outlined in the following sections:

1) Observe EDI processing of POs (850 receipt and 855 acknowledgment).

2) Review the order fulfillment process: picking, packing, and shipping of orders.

3) Observe the inventory receipt and processing procedures upon the containers' arrival at the warehouse.

4) Verify Trade Agreements Act (TAA) compliance.

5) Confirm National Stock Number (NSN), Part Number, and NSN markings.

6) Review manufactured dates for items with a designated shelf life.

7) Inspect Hazardous Material (HAZMAT) markings for Dangerous Goods.

8) Inspect products in their storage locations and observe the stock replenishment process.

9) Observe personnel duties and responsibilities, as well as adherence to QA and safety policies and guidelines by all personnel, including supervisors, to ensure contract compliance.

10) Observe the security of all accesses (doors, windows) to the warehouse.

11) Verify that only authorized personnel are granted access to the warehouse.

12) Inspect warehouse security equipment, including cameras and alarms.

13) Inspect warehouse safety equipment, signs, and warnings.

C.5.1 Minimum Dollar Value

The Contractor shall accept all orders. GSA guarantees a minimum dollar value of $20,000.00 for the anticipated contract.

C.5.2 Full Operational Capability

The offeror must be at Full Operational Capability (FOC) within 120 days after award. FOC must include all NSNs except for non-stock items as identified in Attachment 1.

C.5.2.1 Large Orders

The effect of Large Orders (defined as orders greater than three months' worth of inventory) must be eliminated by 90% within eight months of Full Operational Capability (FOC). After this eight-month period following FOC, no more than 10% of all large orders may remain unresolved. An order is only considered a large order upon approval from the Program Management Office (PMO). The PMO will determine if an order is a large order in coordination with the Contracting Officer's Representative (COR). The contractor must submit a written request to the PMO, COR, and Contracting Officer (CO) to obtain approval for an order to be designated as a large order.

Any approved Large Order will not be fulfilled using available stock in the HAWAII warehouse(s). Sourcing for Large Orders will be filled using material shipped from the Continental United States (CONUS). Delivery requirements for a Large Order will be determined on an individual basis and depend on the production availability of the National Stock Number (NSN).

C.5.3 Reporting Requirements

The Government expects all reports to be submitted in a high-quality, accurate, and complete manner. Reports requiring more than two revisions due to errors, omissions, or non-compliance with these requirements will be considered a performance deficiency subject to corrective action as outlined in Attachment 3 - Quality Assurance Surveillance Plan (QASP). The Government will provide timely and constructive feedback on all submitted reports. Any required revisions must be returned to the Government within five (5) business days of receiving the Government's feedback.

C.5.3.1 Inventory Reports

a) Bi-Weekly Inventory Report: The Contractor shall submit a bi-weekly Inventory Report to support QASP surveillance and backorder risk management. The report shall be submitted in Excel format via email to the Program Manager, Project Manager, Contracting Officer Representative (COR), and Contracting Officer. The report shall include, at a minimum:

● Order number

● National Stock Number (NSN)

● Number of items ordered

● Order date

● Name of manufacturer/supplier

● Quantity in stock

● Quantity allocated

● Quantity backordered

● Due-in quantities with Estimated Time of Arrival (ETA)

● Lead times

● Recent demand indicators

● Stock out rate (percentage of NSNs with no stock on hand)

● Explanations and justifications for any non-compliance with contract requirements.

b) Quarterly Inventory Report: The Contractor shall submit a quarterly Inventory Report.

The report shall include:

● Stock on hand for each NSN

● Identify High Demand NSNs ("High Demand NSNs" are defined as those NSNs that comprise 80% of total sales)

● Due-in quantities for each NSN

● Stock out rate (percentage of NSNs with no stock on hand)

● Explanations and justifications for any non-compliance with contract requirements.

c) Surge Annual Surge Readiness Assessment Report: The contractor is obligated to submit an annual Surge Readiness Assessment Report by May 31st of each year, outlining their plans to handle a minimum 30% increase in demand for each NSN item.

The report must detail how they will meet this increased demand in the 4th quarter of the Government’s fiscal year.

C.5.3.2 Delivery Reports

a) Weekly Backorder Report: The Contractor shall submit a weekly report listing all orders that have not been delivered (backorders). The backorder report is due by the end of the business day on Friday of each week and shall be submitted via email to the Program Manager, Project Manager, COR, and Contracting Officer. The report shall include:

● Order number

● NSN

● Number of items ordered

● Order date

● Anticipated delivery date

● Reason for backorder, including ETA and carrier information for inbound backordered stock.

b) Monthly Delivery Report: The Contractor shall submit a monthly report detailing delivery times for the preceding month. The report shall be submitted by the 15th of each month. If the 15th falls on a weekend or federal holiday, the report is due on the next business day. The reports shall be submitted via email to the Program Manager, Project Manager, COR, and Contracting Officer.

c) Quarterly Delivery Report: The Contractor is required to provide a quarterly delivery performance report. This report must analyze delivery times and include detailed explanations and justifications for any instances where contract requirements were not met.

d) Annual Delivery Report: The Contractor shall provide an annual performance report by October 31st, following the close of the Government's fiscal year. This report must include a summary of delivery times, a comprehensive performance analysis, and justifications for any failures to meet contract requirements.

C.5.3.4 On-Demand Reports (E-Portal)

The e-portal shall provide readily accessible, downloadable reports regarding Trade Agreements Act (TAA) compliance, Ability One compliance, and any other applicable mandatory source compliance. These reports must be available for download at any time. The Contracting Officer and COR shall have ad hoc access to download these reports.

C.5.4 Customer Service

The contractor must provide GSA with an email address and phone number of a Point of Contact (POC) for customer questions regarding orders, including order statuses. For example, if an order is delayed, a customer may contact GSA’s National Customer Service Center (NCSC) for status.

NCSC will then contact the contractor POC to discuss the order and receive a status update to send to the customer.

The contractor shall respond to customer inquiries, complaints, or issue resolutions within 24 hours. If the 24-hour period ends on a non-business day, the response shall be provided by the end of the next business day.

C.5.4.1 Customer Returns

The contractor shall process and resolve returns and defective item claims within 10 business days of notification.

C.5.5 Annual Cybersecurity Supply Chain Risk Management (C-SCRM) Plan Submission

To ensure Contractors remain aware of and are implementing emerging SCRM requirements over the life of the contract, a SCRM Plan update will be submitted to the Contracting Officer no later than 60 calendar days before the end of the base year and each option period. Refer to NIST SP 800-161 for additional guidance. GSA has developed and provided a template (Attachment

8) to aid the development of your SCRM Plan.

https://docs.google.com/spreadsheets/d/16FwoIuI7MGk93CPU2vu6kOxjrnvhW1mgRjnbBrLUK5o/edit#gid=606693175 https://docs.google.com/spreadsheets/d/16FwoIuI7MGk93CPU2vu6kOxjrnvhW1mgRjnbBrLUK5o/edit#gid=606693175

SECTION D

PACKAGING AND MARKING

D.1 MARKING, PACKAGING, LABELING AND DOCUMENTATION

Contractors shall adhere to the marking, packaging, labeling, and documentation instructions specified in each individual Delivery Order. Additionally, all materials must conform to the requirements outlined in Attachment 6, Supplemental/Clarification Sheet Pertaining To Packing List and Documentation, and the QASP, which is detailed in Attachment 3.

If a contractor needs to deviate from these established guidelines, they must first obtain written approval from the GSA Contracting Officer.

SECTION E

INSPECTION AND ACCEPTANCE

E.1 PLACE OF INSPECTION AND ACCEPTANCE

Products provided under this IDIQ will be inspected, prior to acceptance, at the specific locations where they are to be delivered, provided, or both.The GSA CO/CS/COR will coordinate inspection with the ordering Government representative to audit deliverables for content, completeness, accuracy, and conformance to the requirements of the IDIQ. All work performance, reports, conformance to required stock levels, and other deliverables must adhere to the terms of the IDIQ, at a minimum, in order to be eligible for acceptance.

E.1.2 INSPECTION AND ACCEPTANCE

1. Delivery Receipt:

A Government representative may sign for receipt of the items at each location. This signature(s) does not imply inspection and acceptance. The signature only acknowledges the delivery was made.

2. Inspection

Inspection will be made within 10 days after delivery for any hidden or latent discrepancies and will be reported to the GSA Contracting Officer.

3. Acceptance:

a. Per FAR Subpart 46.501(GSA Class Deviation RFO-2025-46), general acceptance constitutes acknowledgment that the supplies or services conform to applicable contract quality and quantity requirements, except as provided in this subpart and subject to other terms and conditions of the contract. The COR or a designated Government representative will determine the acceptability of the delivery. Acceptance must ordinarily be evidenced by execution of an acceptance certificate on an inspection or receiving report form or commercial shipping document/packing list.

Acceptance or rejection shall be provided as soon as possible by the Government representative but not more than 10 days after inspection.

b. Per FAR Subpart 46.502 (GSA Class Deviation RFO-2025-46), acceptance of supplies or services is the responsibility of the CO. When this responsibility is assigned to the cognizant contract administration office or to another agency (see FAR Subpart 42.202 (g)) acceptance by that office or agency is binding on the Government.

c. Per FAR Subpart 46.503 (GSA Class Deviation RFO-2025-46), each contract must specify the place of acceptance. Contracts that provide for Government contract quality assurance at source must ordinarily provide for acceptance at source. Contracts that provide for Government contract quality assurance at destination must ordinarily provide for acceptance at destination.(for transportation terms, see FAR Subpart 47.3). Supplies accepted at a place other than destination must not be reinspected at destination for acceptance purposes, but should be examined at destination for quantity, damage in transit, and possible substitution or fraud.

SECTION F

DELIVERIES OR PERFORMANCE

F.1 PERIOD OF PERFORMANCE (PoP)

Base Period: Date of Award, for one year Option Period 1: Date of Effective 1st Option Period, for one year Option Period 2: Date of Effective 2nd Option Period, for one year Option Period 3: Date of Effective 3rd Option Period, for one year Option Period 4: Date of Effective 4th Option Period, for one year

Option Period 5: Date of Effective 5th Option Period, for one year Option Period 6: Date of Effective 6th Option Period, for one year

F.2 PLACE OF PERFORMANCE

Each Delivery Order will delineate the specific delivery location for the NSN(s) procured under that order. Attachment 7 includes a sample of potential delivery locations; however, it is not exhaustive. The contractor must be prepared to fulfill deliveries to any location throughout Hawaii, regardless of whether the specific site is explicitly listed in Attachment 7.

F.3 PERFORMANCE METRICS

The Quality Assurance Surveillance Plan (“QASP”) is included as Attachment 3. The QASP is a living document and may undergo revision throughout the performance of the IDIQ to address targeted performance concerns. Revisions to the QASP are at the discretion of the CO. Any changes to the QASP will be provided to the contractor.

F.4 CONTRACT REPORT DELIVERABLES

The chart in this section pertains only to the reports that must be delivered in accordance with the Performance Work Statement (PWS). For a comprehensive list of all deliverables and performance metrics please refer to the full PWS document and Attachment 3.

Deliverable PWS Reference

Date of Completion CLIN

Bi-Weekly Inventory Report

C.5.3.1.a Bi-weekly (every two weeks, on the last Friday or business day of that second week)

0001, 1001, 2001, 3001, 4001, 5001, Quarterly Inventory Report

C.5.3.1.b End of each Quarter: December 31st, March 31st, June 30th, September 30th

0001, 1001, 2001, 3001, 4001, 5001, Annual Surge Readiness Assessment Report

C.5.3.1.c May 31st 0001, 1001, 2001, 3001, 4001, 5001, Weekly Backorder Report

C.5.3.2.a Every week by the end of the business day (i.e. each Friday unless a federal holiday).

0001, 1001, 2001, 3001, 4001, 5001, Monthly Delivery Report

C.5.3.2.b 15th of each Month (or next business day if the 15th falls on a weekend or federal holiday)

0001, 1001, 2001, 3001, 4001, 5001, Quarterly Delivery Report

C.5.3.2.c End of each Quarter: December 31st, March 31st, June 30th, September 30th

0001, 1001, 2001, 3001, 4001, 5001, Annual Delivery Report

C.5.3.2.d By October 31st, but no earlier than October 15th.

0001, 1001, 2001, 3001, 4001, 5001, Annual Cybersecurity Supply Chain Risk Management (C- SCRM) Plan

C.5.5 No later than 60 calendar days before the end of the base year and each option period

0001, 1001, 2001, 3001, 4001, 5001, On-Demand Reports (E-Portal)

C.5.3.4 Available for download at any time 0001, 1001, 2001, 3001, 4001, 5001, SECTION G

CONTRACT ADMINISTRATION DATA

G.1 CONTRACT ADMINISTRATION POINTS OF CONTACT

Contracting Officer Andres Almazan - QSCBB Contracting Officer General Services Administration 1800 F. Street Washington, DC 20405 Email: Andres.Almazan@gsa.gov

Contracting Specialist Anita Kearse Contract Specialist General Services Administration

Email: Anita.Kearse@gsa.gov

Contracting Specialist Alyssa Marley Contract Specialist General Services Administration

Email: Alyssa.Marley@gsa.gov

Contracting Officer’s Representative (COR)

To Be Determined (TBD)

G.2 CONTRACTING OFFICER’S AUTHORITY

The CO assigned to this contract has the responsibility of ensuring the performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract, and safeguarding the interests of the United States in its contractual relationships. In this regard, the CO is the only individual who has the authority to enter, administer, amend, or terminate this agreement. In addition, the CO is the only person authorized to approve changes to any of the requirements under this agreement, and notwithstanding any provision contained elsewhere in this agreement, the said authority remains solely with the CO.

The contractor must immediately request clarification from the CO when a question arises regarding the authority of any person to act for the CO under the agreement or when the contractor receives direction that appears outside the scope of the agreement. The contractor must seek clarification in writing or e-mail with a subsequent response in the same format from the CO either acknowledging authority of the person or denying such authority.

mailto:andres.almazan@gsa.gov mailto:Alyssa.Marley@gsa.gov

Costs incurred that were not authorized in writing by the CO and work outside the scope of the contract must be considered unallowable costs and will not be reimbursed by the Government.

The federal Government will not reimburse contractors for certain expenses, known as unallowable costs. Any work that is performed outside of the CO’s direct written approval, is at the sole risk of the contractor, including loss of payment.

Only those Government representatives (e.g. COR), as designated in writing by the CO, may provide technical or other interpretations in the performance of this contract. Technical interpretation will be provided only within the limits specified in this paragraph, as delineated in a letter of authority from the CO or contained in Section G or elsewhere of this agreement.

As used herein, “technical interpretation” is defined as providing technical clarification, confirming the results of meetings, completing details in the form of work orders, pursuing certain lines of inquiry, or otherwise serving to accomplish the contract Performance Work Statement (PWS). Technical directions may be issued either verbally or in writing, and signed by the COR or CO. Such technical direction must include or comply with the following:

1. Be consistent with the general scope of work and terms and conditions contained in the agreement.

2. Does not constitute assignment of new work or change the terms, conditions, or specifications of the agreement.

3. Does not constitute a basis, either directly or indirectly, that could result in a change in the pricing, quantity, quality, or period of performance as established in this agreement.

Technical direction that exceeds the authority listed above or the limits of specific letters of authority is invalid and will not be enforceable against the Government. Any costs incurred by the contractor in violation of this clause will be considered unallowable costs and will not be reimbursed by the Government.

G.3 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The GSA CO will formally designate the IDIQ COR(s) in writing and provide the designation letter(s) to the Contractor.

The COR is a logistics manager for GSA, and will manage the IDIQ and monitor performance on behalf of GSA and report back to the IDIQ CO. The COR has authority to accept, on behalf of the Government, all work called for by the IDIQ and will represent the IDIQ CO in the technical phases of the work. The COR will provide Government program management and IDIQ administration for the life of the IDIQ and will regularly interface with the CO during IDIQ administration.

The COR is not authorized to change any of the terms and conditions, scope, schedule, or price of the IDIQ. Changes to the scope of work, terms and conditions, or any other modification to this IDIQ will be made only by the IDIQ CO through a properly executed modification. The authority of the GSA COR is strictly limited to the specific duties set forth in his or her designation letter. Relying on direction or instruction from anyone other than the GSA CO–or the designated GSA COR acting within the strict limits of his or her responsibilities as set forth in his or her designation letter–does so at its own risk and expense. Such actions will not bind the Government contractually.

All contractual questions must be directed to the GSA CO.

G.4 ELECTRONIC COMMUNICATIONS

The Contractor must assure an electronic means for communicating with GSA personnel. The Contractor must ensure that the communications are compatible with the GSA’s electronic mail system and software, which is Google Mail (GMAIL). The Contractor must also ensure that the Contractor’s electronic mail has the capability to receive and retrieve attachments.