RFP 47PF0024R0079 Metcalfe.pdf

Version 1.0 October 3, 2022

Custodial Performance Work Statement & Exhibits

SOLICITATION NUMBER: 47PF0024R0079

SERVICE: CUSTODIAL AND RELATED SERVICES

LOCATION(S): Ralph H. Metcalfe (RHM)

77 West Jackson Boulevard, Chicago, IL 60604

PERIOD OF PERFORMANCE: 02/01/2025 - 01/31/2026

SOLICITATION ISSUE DATE:

OFFER RECEIPT DATE/TIME:

02/01/2026 – 01/31/2027

02/01/2027 – 01/31/2028

02/01/2028 – 01/31/2029

02/01/2029 – 01/31/2030

July 31, 2024

August 31, 2024

ATTENTION OFFERORS: This notice has been prepared to point out some of the important sections or requirements of this solicitation or to provide you with additional information related to this proposed contract. Please note that it is not inclusive - you are cautioned to carefully read the entire solicita-tion in order to be fully aware of all requirements, provisions, and clauses.

SOLICITATION NO. 47PF0024R0079

GENERAL SERVICES ADMINISTRATION’S MISSION

To provide quality services required by our clients in a timely manner and to ensure the best value to the Federal Government and the public thereby enhancing our clients’ ability to accomplish their mission.

“SHALL” “WILL” and “MUST” Throughout this solicitation, the terms “shall” “will” and “must” are used. “Shall” “will” and “must” denote the imperative. They indicate an obligation to act. In this solicitation, and any resulting contract, “shall” “will” and “must” have the same meaning.

SOLICITATION ISSUED ELECTRONICALLY

This solicitation is being issued electronically as of the solicitation “Date Issued” in block 5 of the Standard Form 33 SOLICITATION, OFFER AND AWARD. The offeror shall not alter the solicitation or any compo-nent thereof (i.e. drawings, etc.). The Government’s version of the solicitation and accompanying compo-nents take precedence if a discrepancy arises between the version issued by the Government and the signed documents submitted by the offeror.

INFORMATION COLLECTION REQUIREMENTS

The information collection requirements contained in this solicitation/contract are either required by regu-lation or approved by the Office of Management and Budget pursuant to the Paperwork Reduction Act and assigned OMB Control No. 3090-0163.

SYSTEM FOR AWARD MANAGEMENT (SAM)

All contractors must be active in the System for Award Management (SAM), https://beta.sam.gov/ prior to submission of offers to be considered for award.

CERTIFICATE OF INSURANCE

Evidence of acceptable insurance in not less than the amounts and endorsements specified in the con-tract and in accordance with clauses entitled FAR 52.228-5 INSURANCE--WORK ON A GOVERNMENT INSTALLATION and GSAR 552.228-5 GOVERNMENT AS ADDITIONAL INSURED in Section I of your contract must be submitted to this office within 10 days. The insurance carrier is required to waive all sub-rogation rights against any of the named insured In accordance with these requirements, the contract number and the following statement must appear on the policies:

"Contract 47PF0024R0079. Any cancellation or any material change adversely af-fecting the Government's interest shall not be effective (1) for such period as the laws of the State in which this contract is to be performed prescribe or (2) until 30 days after the insurer or the Contractor gives written notice to the Contracting Of-ficer, whichever period is longer.”

AFFIRMATIVE PROCUREMENT PROGRAM (APP)

GSA has implemented an Affirmative Procurement Program intended to maximize the use of recovered materials, environmentally preferable, and bio-based products. Offerors should familiarize themselves with the requirements for using and reporting on the use of such materials in performance under any resultant contract.

FAR 23.7 requires consideration of environmental factors when purchasing products and services. FAR

4.303 and FAR 52.204-4 require double sided printing on recycled paper for all reports required by this contract. FAR 52.223-10 encourages vendors to practice waste reduction.

SAFEGUARDING DOCUMENTS

Associated plans, drawings, or specifications provided under this solicitation are intended for use by pro-spective bidders/offerors (and their subcontractors and suppliers). In support of this requirement, GSA requires bidders/offerors to exercise reasonable care when handling documents relating to building draw-ings/plans, security equipment, security equipment installations, and contract guard service, to include:

1) Limiting reproduction and/or dissemination of covered materials only to persons/parties related to this acquisition or otherwise authorized to receive such information;

2) Making every possible effort that is reasonable and prudent to prevent unauthorized disclosure of this information;

3) Upon award and completion of any appeals process, unsuccessful bidders/offerors making every rea-sonable and prudent effort to destroy or render useless all information/documentation received during the solicitation and/or appeals process; and

4) The awardee continuing the efforts required above throughout the entire term of contract and for what specific time thereafter as may be necessary, as determined by the awardee.

PERFORMANCE BASED SPECIFICATIONS

Note that the service specifications included in this solicitation are performance-based specifications. These specifications express the Government’s requirements in the form of minimum quality standards. Work schedule, frequencies, resources utilized, and methods of performance are to be determined by offerors.

COLLECTIVE BARGAINING AGREEMENT

The current union agreement in effect with the incumbent contractor expires on March 30, 2027. Prospec-tive offerors should take this into consideration in preparing their offers.

WAGE DETERMINATION BASED ON A COLLECTIVE BARGAINING AGREEMENT

Offerors are cautioned that the Wage Determination included in this solicitation is based upon an existing collective bargaining agreement (CBA). The Wage Determination may not explicitly set forth the full extent of the successful offeror's liability under the agreement. Offerors may contact the Contracting Officer to obtain copies of the CBA. Offerors may also contact the union at the address shown below.

905 16th Street Northwest Washington DC 20006

LICENSE REQUIREMENTS

Offerors should note the requirements of paragraph entitled License Requirement, in section H.14 Ordi-nances, Taxes, Permits and Licenses, on page 72 that evidence of having or having made application for all appropriate permits and licenses for the state specified must be submitted with their offer.

CURRENT CONTRACTOR AND CURRENT CONTRACT PRICE

The current contractor is Severson Group, LLC, located in San Marcos, CA. The current monthly price is $130,056.88. Although this solicitation is for services basically the same as the current contract Scope of Work, it should be reviewed carefully before submitting a bid.

NOTICE CONCERNING COMPLETION OF SOLICITATIONS

Offerors are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions and clauses. Fill-ins should be properly completed and verified. All copies should contain the same information. Verify calculations before signing your bid. Please submit your bids via email to Amanda Corley at amanda.corley@gsa.gov AND Michael Little at Michael.little@gsa.gov

Offerors shall submit with their offer the following documents:

Standard Form 33 – Solicitation, Offer, and Award Section B – Supplies or Services and Prices Offer Offeror’s Checklist (See Section L) Quality Control Plan (See Section C) Past Performance References Cost Proposal Worksheets

BOND REQUIREMENTS

BID GUARANTEE AND BOND ARE REQUIRED [] ARE NOT REQUIRED [X]

If a bid guarantee is required to be submitted with your offer, any contract awarded will require a perfor-mance bond as specified in this solicitation. Offerors who utilize individual sureties should note (1) the requirement for a certified, audited, financial statement for each person acting as an individual surety (see Section L, clause entitled FAR 52.228-1 Bid Guarantee) and (2) the requirements of the clause entitled FAR 52.228-11 Pledge of Assets in Section I.

If bonds are required, also note the requirements of the various bid guarantee and bond clauses in Section I. For example, a new performance bond is required if a contract option for an additional performance period is exercised.

SITE VISIT

Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site consti-tute grounds for a claim after contract award.

EXERCISING OPTIONS AND MULTIPLE AWARD CONTRACTS

If this is a multiple award contract with optional performance periods, please note that the successful awardee will be required to re-certify size status prior to the option being exercised.

FAIR LABOR STANDARDS/SERVICE CONTRACT ACT PRICE ADJUSTMENT PROVISIONS

If this is a multiyear service contract or a service contract that may exceed a year in length if options are exercised, offerors should note the price adjustment provisions in Section I of this solicitation.

FREEDOM OF INFORMATION ACT (FOIA) REQUESTS

It is not necessary to reference the FOIA when requesting procurement history, such as the name of the current contractor, contract amount, contract copies, or abstracts of bids. For this information, you may contact the point of contact shown in Block 10 on the first page of the solicitation.

USE OF EXPRESS PACKAGE CARRIERS

Because of increased security standards and building renovations, “next day” express package carriers may experience delays in making deliveries within the Chicago Loop Federal Center. Offerors should take this fact into consideration when determining when to submit their offers.

SOLICITATION COPIES

Note that Block 9 on the first page of the solicitation specifies the number of copies of the offer that must be returned by offerors.

Do not include any allowance for any contingency to cover increased cost for which adjustments are pro-vided for under the Fair Labor Standards Act and Service Contract Act - Price Adjustment (Multi-year Con-tract) contained in the CONTRACT CLAUSES section of this contract.

Reimbursement for emergency call-back, overtime, and additional services will only be computed for the man hours performed at the work site.

PRICING OF OPTIONS

Offerors shall price the initial 1-year period and the option requirements for the four additional 1-year periods by assuming that the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor for the initial 1-year period of performance will apply to the four additional years. The minimum wage rates and fringe benefits applicable to the initial 1-year period of performance are outlined on the wage rate sheet.

PROMPT PAYMENT DISCOUNT

Block 13 on the first page of the solicitation and possibly the solicitation pricing page(s), is to be used to offer prompt payment discounts. Payment terms are set forth in the Prompt Payment clause in this solici-tation. Offerors are cautioned against inserting any statement that indicates that payment is due sooner that the time stipulated in the Prompt Payment clause. EXAMPLE: Inserting "Net 20" may cause the offer to be rejected as unacceptable, because the entry would be contrary to the 30-day payment terms specified in the Prompt Payment clause.

OPTION TO EXTEND SERVICES

Offerors should note that Section I of this solicitation includes FAR 52.217-8, Option to Extend Services, which allows the Government the unilateral option to extend the term of any resultant contract up to six months, exclusive of any other option provisions which may be included as part of any resultant contract.

QUALITY CONTROL PLAN (QCP)

The contracting Officer (CO) must accept a completed Quality Control Plan (QCP) prior to award of a con-tract. The QCP will be specific to the contract specification and location(s) in accordance with the provisions and requirements of the solicitation.

NOTICE TO PROCEED (NTP)

Notice to Proceed (NTP) will NOT be issued until the COR has officially notified the CO that approved clearances for proposed employees have been received and approved.

AVAILABILITY OF FUNDS

Funds are not presently available for award. The Government's obligation under this contract is contin-gent upon the availability of appropriated funds. No legal liability on the part of the Government may arise until funds are made available to the Contracting Officer.

PROJECT LABOR AGREEMENT

Offerors may submit a price proposal subject to the PLA requirements set forth in this solicitation (a PLA proposal), a price proposal not subject to the PLA requirements set forth in this solicitation, or both.

Any price proposal submitted shall clearly identify whether it is subject to such PLA requirements.

PRE-BID/PRE-PROPOSAL CONFERENCE

A pre-bid/pre-proposal meeting has been scheduled for this solicitation. Please see the Pre-proposal Con-ference Notice on the next page for details.

To request a reasonable accommodation due to a disability, please contact Amanda Corley at amanda.cor-ley@gsa.gov by August 07, 2024. NOTE: THE COST FOR PROVIDING REASONABLE

ACCOMODATIONS (SUCH AS SIGN LANGUAGE INTERPRETERS, ETC.) IS THE RESPONSIBILITY

OF THE OFFICE SPONSORING THE EVENT.

PRE- AND POST-AWARD

The General Services Administration’s hours of operation are 8 a.m. to 4:30 p.m. Requests for pre-award debriefings postmarked or otherwise submitted after 4:30 p.m. will be considered submitted the following business day. Requests for post-award debriefings delivered after 4:30 p.m. will be considered received and filed the following business day.

EQUAL OPPORTUNITY FOR VETERANS AND THE VETS-4212 VERIFICATION

The Vietnam Era Veterans' Readjustment Assistance Act of 1972 (38 U.S.C. 4211 and 4212) (the Act), applies to all contracts and subcontracts for personal property and nonpersonal services (including con-struction) of $150,000 or more except as waived by the Secretary of Labor. Per FAR 52.222-35, when contractors and subcontractors are subject to the Act, it prohibits them from discriminating against quali-fied protected veterans, and requires affirmative action by the contractor to employ and advance in em-ployment qualified protected veterans.

Contractor’s Responsibility - The Act requires contractors and subcontractors to submit a report, per FAR 52.222-37, at least annually to the Secretary of Labor regarding employment of protected veterans. It is accomplished by filing VETS-4212, Federal Contractor Veterans' Employment Report, at https://www.dol.gov/vets/vets4212.htm. This must be completed by September 30th each year.

[THIS NOTICE SHOULD BE REMOVED BEFORE OFFER IS SUBMITTED TO GSA] Rev. April 2022.

PRE-PROPOSAL CONFERENCE NOTICE

ATTENDENCE FORM

SOLICITATION #: 47PF0024R0079

Project Title: Janitorial and Relate Location: Ralph H. Metcalfe Federal Building

77 West Jackson Boulevard Chicago, IL 60604

A pre-proposal conference is scheduled at the time and place set forth below. All prospec-tive offerors are encouraged to attend. Please complete and return this form email. A Site Visit will be held as part of the pre-proposal conference.

TIME/DATE: 9:00 am Central Time on Wednesday, August 14, 2024

PRE-PROPOSAL CONFERENCE LOCATION:

General Services Administration Office (i.e. Property Management Service Center) Attn: Amanda Corley Conference Room# 449 77 West Jackson Boulevard Chicago, IL 60604 Email: amanda.corley@gsa.gov

PHONE: 312-887-2629

[ ] I plan to attend the conference.

Number of attendees: _____________.

[ ] I do not plan on attending the conference.

In case of last-minute changes, please be sure to include a phone number:

Name: ___________________________________________

Company: ___________________________________________

Phone: ___________________________________________

RFP 47PF0024R0079

RH Metcalfe Federal Building 77 W. Jackson Blvd.

Chicago, IL 60604 8(a) set-aside

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TABLE OF CONTENTS

A. Solicitation Form

A.1 Standard Forms:

B. Services, Ordering and Prices

B.1 Description of Services

C. Description/Specifications/Statement of Work

C.1 Objectives and Scope

C.1.1 The Contractor Shall

C.1.2 Cleaning Hours

C.1.3 Sustainable Cleaning

C.2 Sustainable Purchasing

C.2.1 Sustainable Product Requirements

C.2.2 Proof of Compliance

C.2.3 Sustainable Cleaning Plan

C.2.4 Hazard Communication Plan

C.2.4.1 Safety Data Sheets

C.3 Standard Services

C.3.1 Interior Services

C.3.1.1 Floor Care

C.3.1.2 Carpets and Rugs

C.3.1.3 Floor Mats and Runners

C.3.1.4 Restrooms, Shower Rooms, Tenant Break Rooms, Locker Rooms, Fitness Centers, Lactation Rooms, Laboratories, Health Units, and Holding Cells

C.3.1.5 Fixtures

C.3.1.6 Surfaces

C.3.1.7 Frequently Touched Surfaces

C.3.1.8 Walls

C.3.1.9 Trash and Wastebaskets

C.3.1.10 Elevators, Escalators and Stairways

C.3.1.11 Interior Window Washing

C.3.1.12 Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings)

77 W. Jackson Blvd.

Chicago, IL 60604

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C.3.1.13 Fine Arts Collection

C.3.1.14 Historic Buildings - Reserved

C.3.1.15 Policing Inside Areas

C.3.1.16 Interior and Atrium Plants (Government Furnished Plants) - Reseved

C.3.1.17 Concessions (Cafeterias, Snack Bars and Vending Machine Areas)

C.3.2 Exterior Services

C.3.2.1 Exterior Plate Glass

C.3.2.2 Exterior Window Washing

C.3.2.3 Canopies

C.3.2.4 Hard Surface Areas

C.3.2.5 Ash Receptacles and Trash Containers

C.3.2.6 Surfaces (Signs, Tables, etc.)

C.3.2.7 Reserved

C.3.2.8 Excrement Removal (Human, Bird and Animal)

C.3.2.9 Policing Outside Areas

C.3.3 Snow and Ice Removal

C.4 Grounds Maintenance

C.4.1 Reserved

C.4.2 Grounds Maintenance Services - Reserved

C.4.3 Composting - Reserved

C.4.4 Trees and Shrubs - Reserved

C.4.5 Mulching - Reserved

C.4.6 Mowing and Edging - Reserved

C.4.7 Leaf Removal

C.4.8 Overseeding, Dethatching and Plugging - Reserved

C.4.9 Fertilization - Reserved

C.4.10 Flowerbeds and Plants

C.4.11 Soil and Ground Covers - Reserved

C.4.12 Unimproved Grounds - Reserved

C.4.13 Fence Lines - Reserved

C.4.14 Weeds

C.4.15 Irrigation - Reserved

C.4.16 Watering- Reserved

C.4.17 Integrated Pest Management Plan (IPM)

77 W. Jackson Blvd.

Chicago, IL 60604

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C.5 Solid Waste Management

C.5.1 Solid Waste Management Program

C.5.1.1 Excluded Waste Types

C.5.1.2 Solid Waste Audits

C.5.1.3 Solid Waste Removal and Disposal

C.5.1.4 Solid Waste Records and Reports

C.5.1.5 Pick-ups on Call

C.5.1.6 Recycling

C.5.1.7 Extent of Work

C.5.1.8 Recyclable Materials Disposition Reserved

C.5.1.9 Reserved

C.5.1.10 Pick-ups on Call Reserved

C.5.1.11 Recycling Containers

C.5.1.12 Restriction on Use

C.5.1.13 Recycling Proceeds

C.5.1.14 Solid Waste and Recycling Reports

C.6 Integrated Pest Management

C.6.1 Preventive Pest Maintenance

C.6.2 Initial Pest Assessment

C.6.3 Reserved

C.6.4 General

C.6.5 Pests Included and Excluded

C.6.6 Bed Bugs

C.6.7 Integrated Pest Management Plan

C.6.8 Pesticide Application

C.6.9 Structural and Procedural Recommendations

C.6.10 Record Keeping

C.6.11 Manner and Time to Conduct Service

C.6.12 Insect Control

C.6.13 Rodent Control

C.6.14 Safety and Health

C.7 Exposure Control Plan

C.8 Contractor Pandemic Plan

C.9 Child Care Center

77 W. Jackson Blvd.

Chicago, IL 60604

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C.9.1 Products

C.9.2 Standards

C.9.3 Safety

C.9.4 Cleaning Requirements

C.9.5 Quality Standards for Child Care

C.10 Service Calls

C.11 Communication

C.11.1 Communication Plan

C.11.2 Meeting Requirements

C.11.3 Joint Service Inspections

C.12 Quality Control Plan (QCP)

C.13 Cleaning Schedule

C.14 Staffing Plan

C.15 Above Standard Services

C.15.1 Carpet Extraction (Private Areas)

C.15.2 Interior Window Washing

C.15.3 Exterior Window Washing

C.15.4 Pressure Washing and Steam Cleaning

C.15.5 Tree Thinning – N/A

C.15.6 Government Furnished Trees and Plants – N/A

C.15.7 Snow and Ice Removal for Areas Requiring Heavy Equipment

C.15.8 Graffiti Removal

C.15.9 High Cleaning

C.15.9.1 High Cleaning Requiring Mechanized Equipment

C.15.10 Machine Strip and Wax Resilient Office Floors

C.15.11 Holding Cell Interiors- N/A

C.15.12 Cleaning/Polishing of Exterior Brass

C.15.13 Postal Service Floor Sealing – N/A

C.15.14 Additional Disinfecting of Frequently Touched Surfaces

C.15.15 Disinfecting In Response To a COVID-19 Incident

C.15.16 Postal Lock Boxes and Mail Cases - Reserved

C.15.17 Laborer

C.15.18 Snow Hauling

77 W. Jackson Blvd.

Chicago, IL 60604

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C.15.19 Washing Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings)

C.15.20 Restoration and honing of granite floor

C.15.8 Graffiti Removal

C.16 Subcontracting

D. Packaging and Marking

D.1 Payment of Postage and Fees

D.2. Marking

E. Inspection and Acceptance

E.1 FAR 52.246-4 Inspection of Services—Fixed Price (AUG 1996)

E.2 Deduction Rate

E.3 Close-Out Examination

F. Deliveries or Performance

F.1 Place of Performance

F.2 Term of Contract

F.3 Recognized Holidays

F.4 Options

G. Contract Administration Data

G.1 Payment (General)

G.2 Payment for Services

G.3 GSAR 552.232-77 Payment by Government Charge Card (NOV 2009)

G.4 Evaluating Contractor Performance

G.5 Suspension of Work

G.6 Limitation of Government’s Obligation - Reserved

G.7 Adjusting Payments

H. Special Contract Requirements

H.1 Contractor Responsibilities

H.1.1 Standards of Conduct

H.1.2 Supervisors

H.1.3 Training

H.1.3.1 Supervisor Training

H.1.3.2 Asbestos Awareness Training - Reserved

H.1.4 Uniforms

H.1.5 Key Control

77 W. Jackson Blvd.

Chicago, IL 60604

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H.1.6 Qualifications of Personnel

H.1.7 Protection and Damage

H.1.8 Miscellaneous Requirements

H.2 Strike Contingency Plan (SCP)

H.3 Occupant Emergency Plan (OEP)

H.4 Provided By The Government (Not Identified Elsewhere in the Specification) 63

H.5 Security Requirements and Personal Identity Verification Procedures (Non- Classified Contract)

H.5.1 Fitness Determinations

H.5.2 Compliance with Security Requirements

H.5.3 Identification Responsibility

H.6 Identification Credential

H.7 Escort Requirements

H.8 Removal From Contract Work

H.9 Safeguarding and Dissemination of Controlled Unclassified Information

H. 10 Prohibited Telecommunications Equipment

H.11 Recording Presence

H.12 Government Forms

H.13 Other Contractors

H.14 Ordinances, Taxes, Permits and Licenses

H.15 Discrepancy in the Specifications

H.16 Federal Requirements

H.17 Space Change Methodology

H.18 Insurance Requirements

I. Contract Clauses

J. List of Attachments (List of documents, exhibits and other attachments)

EXHIBIT J1: Building Information Sheet

EXHIBIT J2: Quality Assurance Surveillance Plan

EXHIBIT J3: Contractor Submittals/Deliverables Chart

EXHIBIT J4: Solid Waste and Recycling Report

EXHIBIT J5: Solid Waste Audits

EXHIBIT J6: Exposure Control Plan (ECP) Example

EXHIBIT J7: Definitions

EXHIBIT J8: Wage Determination Rate Table

77 W. Jackson Blvd.

Chicago, IL 60604

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EXHIBIT J9: Asbestos Notification Letter - Reserved

EXHIBIT J10: Model Subcontracting Plan Template

EXHIBIT J11: Quality Control Plan Template

EXHIBIT J12: R5 NCMMS Work Order Required Fields - Reserved

EXHIBIT J13: NCMMS Failure and Priority Code Matrix - Reserved

EXHIBIT J14: Building Exterior and Hardscape Plan

EXHIBIT J15: Restoration/honing of granite floor map

K. Representations, Certifications, and Other Statements of Bidders/Offerors

K.1 Annual Representations and Certifications

L. Instructions, Conditions, and Notice to Bidders/Offeror

L.1 Bid Guarantee Requirement

L.2 Inspection of the Facility

L.3 Instructions for Submitting Proposals

L.4 Inconsistencies in Specifications

L.5 RESERVED

L.6 Offerors Checklist

M. Evaluation Factors for Award

M.1 Basis of Award

M.2 Past Performance

M.3 Total Evaluated Price

M.4 Special Standard(s) of Responsibility

M.5 FAR 52.217-5 Evaluation of Options (July 1990)

77 W. Jackson Blvd.

Chicago, IL 60604

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A. SOLICITATION FORM

A.1 STANDARD FORMS:

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING PAGE OF PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in until local time

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXTENSION

C. E-MAIL ADDRESS

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. PAGE(S)DESCRIPTION

A B C D E F G H

I

J

K

L

M EVALUATION FACTORS FOR AWARD

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

LIST OF ATTACHMENTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

CONTRACT CLAUSESSOLICITATION/CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/COSTS

DESCRIPTION/SPECS./WORK STATEMENT

PACKAGING AND MARKING

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

CONTRACT ADMINISTRATION DATA

SPECIAL CONTRACT REQUIREMENTS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

DATEAMENDMENT NO.AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXTENSION

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) ( )41 U.S.C. 3304(a)

24. ADMINISTERED BY (If other than Item 7)

26. NAME OF CONTRACTING OFFICER (Type or print)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

25. PAYMENT WILL BE MADE BY

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

CODE

ITEM

STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214 (c)

SEALED BID (IFB)

NEGOTIATED (RFP)

(Hour) (Date)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

1 2

5P2QBADE

R5 AMD Building Services Contracting Branch Chicagoland Team 985 Michigan Ave Detroit, MI 48226-1128 USA

47PF0024R0079

1:00 PM (CST)

Amanda Corley amanda.corley@gsa.gov

8/31/2024

312 8872629

7/31/2024

77 W. Jackson Blvd.

Chicago, IL 60604 8(a) set-aside

[10]

B. SERVICES, ORDERING AND PRICES

B.1 DESCRIPTION OF SERVICES

Refer to the Section B Electronic Offers Sheet attached to the RFP.

77 W. Jackson Blvd.

Chicago, IL 60604 8(a) set-aside

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C. DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.1 Objectives and Scope This is a Performance Work Statement (PWS) for Custodial and Related Services defined under the scope of this Contract) for Ralph H. Metcalfe Federal Building, 77 West Jackson Boulevard, Chicago, IL 60604. This PWS describes the minimum requirements of the U.S. General Services Administration (GSA) and acceptable outcomes to be performed by the Custodial Contractor (known from here on as Contractor). The Contract consists of two major functional areas: Standard and Above Standard services. All, or part of, the successful offeror’s quote Package may be incorporated into the Contract.

The Contractor shall closely monitor all aspects of the work, identify deficiencies and implement corrective action, without reliance on Government oversight. Custodial and related services provided by the Contractor are arranged and Contract administration is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Facility Management organizations that have been adopted by GSA’s regional leadership.

GSA seeks to establish a partnering relationship with the Contractor to accomplish the program objectives in this Contract. The objective of the partnering process is to provide an effective problem-finding/problem-solving management team composed of personnel from all parties responsible for maintaining the quality of our facilities, thus creating a single culture with one set of goals and objectives. Partnering requires that all parties recognize and address those opportunities and challenges that shall be confronted to help maintain the health of the Contractor/GSA relationship. The relationship is based on trust, dedication to common goals, and an understanding of each other's individual expectations and values. The outcome of this initiative is for GSA to leverage Contractor expertise to assist GSA in accomplishing these goals and objectives.

All references incorporated herein as Web sites (URLs) are accurate as of September 2020 and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this Contract does not change or alter the Contract requirements and objectives identified herein.

C.1.1 The Contractor Shall ⮚ Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, except to the extent any of the supplies may be furnished directly by the Government under the Contract, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the Contract. The building(s) shall be fully staffed, beginning the first day of work under the Contract and throughout the entirety of the Contract, unless authorized by the Contracting Officer (CO) or their designee.

⮚ Maximize the use of goods, products and materials that are produced in the United States.

Telecom equipment must be in compliance with the John S. McCain National Defense Authorization Act (NDAA) for Fiscal Year 2019, specifically NDAA 889. NDAA 889 requirements are explained further in Section H.10.

⮚ Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, permits or ordinances.

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⮚ Be responsible to make the management and operational decisions to meet the quality performance standards as required herein.

⮚ Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

⮚ Implement an effective Quality Control Plan (QCP).

⮚ Utilize NCMMS to receive, record, respond, and track all service calls, trouble calls, or other operational problems.

⮚ Use NCMMS in accordance with provided training, standard operating procedures and processes established by GSA.

⮚ Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed.

⮚ Reduce the environmental impacts of work performed under this Contract by using environmentally sound practices, processes, and products.

⮚ Provide training/certifications for their employees that stress stewardship and effective communication in cleaning practices. Current information on stewardship, training, educational materials and other issues can be found on the web sites including but not limited to Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s website (www.issa.com).

⮚ Coordinate with the Contracting Officer’s Representative (COR) and tenants who have restricted access spaces.

⮚ Adhere to Architectural Barriers Act Accessibility Standards (ABAAS) requirements for all new procurements and installations related to this PWS.

C.1.2 Cleaning Hours Cleaning shall take place between the hours of 5:30 a.m. and 9:00 p.m. The contractor shall have adequate staff onsite to accomplish cleaning within the contractor’s approved schedule. Daytime cleaning is required, but some cleaning will be accomplished after 3:00pm. Specific rooms and areas requiring other than daytime cleaning will be furnished by the CO or their designee before award and updated as needed. The hours shall not be changed unless authorized by the CO or their designee. The Contractor shall provide sufficient staffing and means to respond to service requests during the building(s) normal operating hours, stated on the Building Information Sheet in Exhibit J1. The performance of disruptive services, including, but not limited to, vacuuming, carpet shampooing, floor waxing, shall be scheduled with GSA and, if applicable, the tenant, for a time when the space is vacant or after normal building operating hours. If the Contractor is unsure as to whether an activity will be disruptive, they should check with the COR before proceeding. The Contractor shall submit a cleaning schedule that details when each cleaning activity will be performed, and what equipment will be used to perform the activity to the COR. Nighttime cleaning may be authorized, COR approval required.

C.1.3 Sustainable Cleaning The Contractor is required to conduct custodial and related services utilizing industry best practices and guiding principles to minimize the Government’s environmental footprint.

The Contractor and their personnel shall employ practices and use products and equipment that are energy-efficient, water-efficient, minimize material resource use, and optimize indoor air quality. Examples of such practices include:

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➢ Communicating the building’s sustainability performance goals and requirements, as directed by the CO or their designee.

➢ After cleaning or leaving a room that is unoccupied, turn off lights and water faucets.

➢ Closing window blinds when practical, especially in the summer, over long weekends, and during extended closures of the building.

➢ Turning off equipment when not in use. [Note: The Contractor shall never turn off or unplug

Government equipment in the space they are cleaning without prior written approval by the CO or their designee. The Contractor must ensure that workers do not adjust mechanical equipment controls for heating, ventilation and air conditioning systems.]

➢ Notifying the CO or designee of any observed water leaks.

➢ When replacing existing equipment, strive to acquire replacement equipment in the top 25% of efficiency as per the Energy Star guidelines.

➢ Employing practices that reduce dependency on non-renewable sources of energy.

C.2 Sustainable Purchasing The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. This specification requires the Contractor to routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent that meet the sustainable product standards herein in Section C.2.1 and C.2.2. This requirement is compliant with guidance issued by Centers for Disease Control and Prevention (CDC). When disinfectant products are used, they must be Environmental Protection Agency (EPA)-registered products or another product containing the same active ingredient(s) at the same or greater concentration. The Contractor must use the product in accordance with directions provided by the manufacturer. The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks (if applicable) and any additional required personal protective equipment as recommended by the manufacturer when cleaning. The Contractor shall select, and track cleaning product and materials purchases as described herein.

C.2.1 Sustainable Product Requirements Cleaners and hand soaps provided by the Contractor under this contract must be USDA BioPreferred® certified. In addition, they must be certified to one of the following ecolabels in order to ensure they contain not intentionally added per- and polyfluoroalkyl substances (PFAS):

EPA Safer Choice Green Seal® GS-37 Green Seal® GS-41 Green Seal® GS-53

Bathroom tissue and paper towels must meet EPA’s Comprehensive Procurement Guideline’s (CPG’s) minimum post-consumer recycled content percentage (20% for bathroom tissue and 40% for paper towels) or be Green Seal® or ECOLOGO® certified.

Plastic trash bags must be Eco Logo/UL 126 or Biodegradable Products Institute (BPI) certified.

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As noted in FAR clause 52.208-9, the Contractor must use Ability One (“Skilcraft”) consumables purchased from Ability One Suppliers unless the Contractor has (1) notified the CO that a product does not meet sustainability requirements and (2) the CO has obtained an exception/waiver from the U.S.

Ability One Commission. If the Contractor cannot acquire a product meeting the sustainability requirements listed above from any source competitively within a reasonable time frame, meeting reasonable performance standards, or at a reasonable price, the Contractor shall provide the CO or COR with a short-written justification for a proposed exemption to purchase sustainable products.

C.2.2 Proof of Compliance 15 days prior to the start of contract performance, the Contractor shall submit to the CO or their designee a product list and, for each product, proof of compliance with the sustainable product requirements.

Contractors may show proof of compliance by providing an ecolabel compliance certificate, a screenshot of a product description showing compliance, or other method deemed acceptable by the Government.

C.2.3 Sustainable Cleaning Plan The Contractor shall submit a sustainable cleaning plan that sets forth the procedures, products and equipment that will be used to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particulate contaminants. The plan shall include building-specific standards that will apply to dusting, dust mopping, dry floor cleaning, chemical handling and tracking, cleaning equipment and associated planned maintenance. Plan shall also describe how hard floor and carpet maintenance will minimize chemical use; practices for cleaning entryways; practices for the handling and storage of cleaning chemicals to minimize spills, leaks, and other mismanagement; practices related to the use of chemical concentrates and dilutions systems; personnel training; and sustainable cleaning quality control processes. The Sustainable Cleaning Plan is due to the CO or their designee within 15 calendar days before the start of the Contract.

The Contractor shall also ensure that: (a) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval https://carpet-rug.org/testing/seal-of-approval-program/certified-vacuums/. (b) Chemical concentrates that require dilutions are used whenever possible as compared to ready-to-use products. Dilution control equipment should be utilized to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals. Dilution control equipment shall have backflow prevention protection. The Mixing of corrosive chemicals requires the Contractor to provide an eyewash station that meets the ANSI Z258.1 standard. If eyewash stations are present, the Contractor shall use such existing equipment, but is responsible for bringing it into conformity with all OSHA requirements.

C.2.4 Hazard Communication Plan The Contractor shall submit a hazard communication plan in accordance with the OSHA requirements in 29 C.F.R. § 1910.1200. The plan will list all chemical products proposed to be used in the performance of the contract and include current Safety Data Sheets (SDS) for each product. The plan shall include documentation of training for all Contractor staff in the plan and the hazard communication standard. The plan shall also identify the method of labeling the Contractor will use for all chemical product containers, including secondary dispensing containers used on site. The standard requires the Contractor to maintain a copy of their written Hazard Communication Plan onsite and it must be readily available to employees. The Hazard Communication Plan is due to the CO or their designee within 15 calendar days after the start of

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C.2.4.1 Safety Data Sheets All new products used during the life of the Contract must have Safety Data Sheets (SDS) provided to the CO or their designee prior to bringing and/or using these products on site. The Contractor shall use only commercially available products that meet Federal, State, and local codes.

The Contractor shall maintain the SDS in a location accessible to all employees and shall advise the CO or their designee of its location. The SDS shall be available for inspection by the CO or their designee upon request. The Contractor shall take every precaution to ensure that environmentally sustainable products are used. Information can be obtained from Federal, State, and local agencies concerning safe chemical cleaning materials. An inventory list of products to be used under this Contract shall be provided to the CO or their designee. This list shall be updated every time new chemicals are purchased or no longer used, and annually thereafter, with a copy provided to the CO or their designee, throughout the term of the Contract. The CO or their designee shall contact the Contractor immediately if any item is deemed inappropriate for use under this Contract.

At the start of the Contract an inventory list of hazardous chemicals to be used shall be included with the SDS and provided to the CO or their designee which lists at a minimum:

Common and chemical name of the chemical Location of storage on site Date brought onto the site If product is no longer purchased by the contractor, date it will no longer be found onsite Location (Page number, Tab, etc.) in the SDS file or binder for quick location during emergencies

C.3 Standard Services

C.3.1 INTERIOR SERVICES

The Contractor shall provide interior standard services for the work items listed below.

C.3.1.1 Floor Care The Contractor shall provide a floor maintenance schedule as part of their cleaning schedule to the CO or their designee in accordance with The Contractor’s Submittals/Deliverables Chart. The floor maintenance schedule must outline routine, periodic, and restorative tasks.

Bare Floors: Floors, base moldings, and grout shall be clean, free of debris and other foreign matter. The floors shall maintain their natural luster and not have a dull appearance.

Wet mopping of bare floors shall be cleaned using disinfectant cleaner(s). Floors, surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be clean with no marks from the equipment. There shall be no visible buildup of finish in corners or crevices.

Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms including diapering areas in restrooms and Child Care centers shall not be used to clean any other areas. (Example: Red cloths will only be used in toilets, toilet sinks and restrooms, green cloths are only for use in kitchens while blue cloths are only used in all other areas.)

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➢ Asbestos Containing Building Material (ACBM) Floors: Cleaning of flooring that may contain asbestos material, such as Vinyl Asbestos Tile (VAT), shall comply with the methods prescribed in the National Institute of Building Sciences (NIBS) Guidance Manual, ‘Asbestos Operations and Maintenance Work Practices. The Contractor shall have a copy of the NIBS Guidance Manual.

Upon request, the Government shall make available to the Contractor any asbestos sampling results. UNDER NO CIRCUMSTANCES SHALL BURNISHING OR DRY STRIPPING METHODS

BE USED ON ACBM FLOORING.

➢ ADP/Data Center Floors: Damp mopping shall be the only method of wet cleaning for floors in Automated Data Processing (ADP)/Data Center spaces.

➢ Asphalt Floors: Damp mopping shall be the only method of wet cleaning for floors containing asphalt material.

➢ Granite, Marble and Terrazzo Floors: All applicable floor areas shall be maintained in accordance with industry standards.

➢ Loading Dock Floors: Spill residues and clean-up materials shall be disposed of in accordance with the Environmental Protection Agency (EPA) and/or State and local regulatory agency requirements.

➢ Wood Floors: Water solutions shall not be used on wood flooring. There shall be no dry stripping methods used on wood flooring.

➢ Additional floor types: Formica ®

➢ Finishing Floors (in public space): Walls, baseboards, and other surfaces shall be free of residue and marks from equipment. Floors shall have no streaks, mop strand marks, or skipped areas.

C.3.1.2 Carpets and Rugs Extraction (Public Areas Only): Spills, crusted materials and removable spots shall be removed. Harsh brushing or scrubbing shall not be used to minimize deterioration or fuzzing to the carpets and rugs.

Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets. The Contractor shall coordinate with the CO or their designee the times when carpet shall be cleaned. The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold and is responsible for any remediation that may be required. Moving of furniture and equipment is to be coordinated with the CO or their designee. Any furnishings or equipment moved are to be returned to their original positions.

Spot Cleaning: A spot is defined as approximately 12” X 12”. Carpet surfaces shall be free of removable spots, soiled traffic patterns, debris, gum, and crusted materials.

Vacuuming: Carpet surfaces shall be vacuumed to remove dirt, dust, and other debris. Vacuuming shall be done at a frequency that protects the carpets integrity and to reduce carpet wear. The Contractor shall utilize at a minimum HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s ‘Seal of Approval Program.’

C.3.1.3 Floor Mats and Runners The Government shall furnish all mats and runners. Mats and runners shall be laid out as specified by the CO or their designee at main entrances, main lobbies, main and secondary corridors at all times. Mats and runners shall be free of spots, soiled traffic patterns, gum, and crusted materials. They shall be cleaned in accordance with the manufacturer's instructions. Any Government provided mats and runners that are

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[18] found to be non-repairable or cannot be cleaned shall be brought to the attention of the CO or their designee so they can be replaced. Mats and runners shall be stored in accordance with the ANSI/ASSP A1264.2-2006 ‘Provision of Slip Resistance on Walking/Working Surfaces Guidelines.’ When the procurement of new mats and runners is necessary, the Contractor shall adhere to ABAAS requirements.

The use of larger mats and runners, where appropriate, as opposed to several smaller mats and runners, is preferred to eliminate overlapping and to reduce potential tripping hazards.

In the event of wet or inclement weather, mats and runners shall be placed at entrances and at other areas identified by the CO or their designee prior to the building occupants reporting to work. Wet or inclement weather mats and runners shall be removed, cleaned, and stored by the Contractor when the CO or their designee determines that they are no longer required.

C.3.1.4 Restrooms, Shower Rooms, Tenant Break Rooms, Locker Rooms, Fitness Centers, Lactation Rooms, Laboratories, Health Units, and Holding Cells All areas shall be cleaned in accordance with the applicable standard service requirements outlined in Section C.3.1. These areas and surfaces shall be cleaned and disinfected using EPA registered disinfectants that are effective against COVID-19 (EPA registered). Partitions, doors, vents, sills, and walls shall have no dirt, bodily fluids, waste, and graffiti. Shower curtains shall be cleaned and free of mold and dirt. Shower liners present in locker rooms shall be cleaned and free of mold and dirt. Shower liners shall be replaced at the Contractor’s expense and at a minimum of annually. Locker exterior surfaces shall be free of dust and streaks.

Avoid cleaning of equipment in laboratories and health units that could result in damage to any surface or that could cause contamination with chemicals or infectious materials. Cleaning shall only be performed for areas and surfaces identified in writing by those responsible for managing the laboratories and health units.

The Contractor shall submit a safety plan for approval by the CO or their designee.

All areas shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.

Dispensers: The Government shall provide dispensers, including dispensers in tenant break rooms.