RFP-27-012.pdf

REQUEST FOR PROPOSALS (RFP)

FOR

Statewide Integrative Corrections Intelligence Platform

FDC RFP-27-012

RELEASED ON

September 21, 2026

By the:

Florida Department of Corrections Bureau of Procurement 501 S. Calhoun Street

Tallahassee, FL 32399-2500

(850) 717-3700

Refer ALL Inquiries to Procurement Officer:

Sarah Weirick purchasing@fdc.myflorida.com mailto:purchasing@fdc.myflorida.com

RFP-27-012 Page 2 of 71

Table of Contents

TIMELINE

SECTION 1.0 – Introductory Materials

SECTION 2.0 – Scope Of Work

SECTION 3.0 – Procurement Rules And Information

SECTION 4.0 – Other Terms & Conditions

ATTACHMENT I – Service Delivery Locations

ATTACHMENT II – Cost Proposal Sheet

ATTACHMENT III – Evaluation Criteria Form

ATTACHMENT IV – Pass/Fail Requirement And Non-Collusion Certification

ATTACHMENT V – Foreign Country Of Concern Attestation (PUR 1355)

ATTACHMENT VI – Vendors Contact Information

ATTACHMENT VII – Business Reference Form

ATTACHMENT VIII – Reference Questionnaire

ATTACHMENT IX – Non–Disclosure Agreement

ATTACHMENT X – Security Requirements & Procedures (DC6-264)

ATTACHMENT XI – Vendor Certification Form (PUR 7801)

ATTACHMENT XII – Use Of Coercion (PUR 2024)

ATTACHMENT XIII – Certification Of Drug Free Workplace

ATTACHMENT XIV – Subcontracting Form

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TIMELINE

The Department established the following Timeline for this RFP. Each Vendor must adhere to this Timeline and any Timeline revision(s). The Department will post any Timeline revision as an addendum to the RFP advertisement in accordance with Section 3.14 of this RFP. All references to the “Timeline” herein refer to the Timeline in this Section.

EVENT DATE/TIME LOCATION

Release of RFP Sept. 21, 2026 Vendor Information Portal (VIP) https://vendor.myfloridamarketplace.com

Last Day for written inquiries to be received by the Department

Oct. 2, 2026, at 5:00 p.m., Eastern Time (ET)

Submit to: Florida Department of Corrections Bureau of Procurement, Sarah Weirick purchasing@fdc.myflorida.com

Anticipated Posting of written responses to written inquiries

Oct. 30, 2026

VIP:

https://vendor.myfloridamarketplace.com

Sealed Proposals Due and Opened (Opening Date or

Proposal Opening)

Nov. 12, 2026 at 2:00 p.m., ET

Submit to: Florida Department of Corrections Bureau of Procurement, Sarah Weirick purchasing@fdc.myflorida.com

Evaluation Team Meeting

Nov. 19, 2026 at 3:00 p.m., ET

Florida Department of Corrections 501 South Calhoun Street Tallahassee, Florida 32399

Anticipated Posting of

Recommended Award

January/February 2027

VIP:

https://vendor.myfloridamarketplace.com/ https://vendor.myfloridamarketplace.com/

RFP-27-012 Page 4 of 71

SECTION 1.0 – INTRODUCTORY MATERIALS

1.1 Definitions

The following terms used in this RFP, unless the context otherwise clearly requires a different construction and interpretation, have the following meanings:

1.1.1 Agency Term Contract (ATC or Contract): The formal written agreement between the Department and the Contractor, which results from this RFP and is mandatory for use by the entire Department.

1.1.2 Business Day: Days Monday through Friday, excluding State holidays or other official closures.

1.1.3 Business Hours: Monday through Friday from 8:00 a.m. to 5:00 p.m., Eastern

Standard Time (EST or ET), excluding State holidays or other official closures, unless otherwise stated in this RFP or resulting Contract.

1.1.4 Contraband: Where used herein, refers to any item inside an institution or facility, on facility property, or in the possession of an inmate that was not authorized.

1.1.5 Contract Manager: The Department employee, or designee, who will serve as a liaison between the Contractor and Department under the Contract and will monitor the Contractor’s progress and Contract performance to ensure the procured products and services conform to the Contract’s requirements.

1.1.6 Contractor: A legally qualified corporation, partnership, or other business entity that submitted a Proposal to the Department in response to this RFP and is awarded the resulting Contract.

1.1.7 Correctional Institution (CI): Any prison or other correctional facility, temporary or permanent, in which Inmates are housed under the custody of the Department.

1.1.8 Corrective Action Plan (CAP): A Contractor’s comprehensive written response to any deficiencies discovered during Contract compliance monitoring, and a plan for remediation of those deficiencies.

1.1.9 Day: A Calendar Day, unless otherwise noted.

1.1.10 Deliverables: Those services, items, and/or materials provided, prepared and delivered to the Department in the course of Contract performance.

1.1.11 Department (FDC): The State of Florida, Department of Corrections.

1.1.12 Evaluation: The process utilized by the Department to evaluate the portions of a

Responsive Proposal against pre-determined, established Evaluation criteria, to determine scores and final ranking of qualified, Responsible Vendors.

1.1.13 Hour(s): Includes business hours and non-business hours.

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1.1.14 Inmate: Any individual who is legally detained, housed, or otherwise held in custody of a jail or detention facility, whether awaiting trial, sentencing, transfer, or serving a sentence. The term includes all persons under the facility’s supervision and care, regardless of their legal status, classification level, or length of stay.

1.1.15 Mandatory Responsiveness Requirements: Terms, conditions, or requirements that must be met by the Vendor to be responsive to this solicitation. Failure to meet mandatory requirements will cause the Department to find a Proposal non-responsive.

1.1.16 Material Deviation: any departure from the mandatory requirements of the RFP that substantially affects the scope, quality, or performance of the goods or services;

limits the rights of the buyer or the obligations of the offeror; or impacts the fairness and comparability of the procurement process. Proposals containing a Material Deviation are considered non-responsive and will be rejected.

1.1.17 Minor Irregularity: A variation from the RFP terms and conditions which does not have a significant effect on the price of the Proposal, or the quality of services sought, does not give the Vendor a substantial advantage or benefit not enjoyed by the other Vendors, and does not adversely impact the interests of the Department.

A minor irregularity will not result in a rejection of a Proposal.

1.1.18 Proposal: A Vendor’s written response submitted in response to this RFP.

1.1.19 Prison Rape Elimination Act (PREA): 28 C.F.R. 115, National Standards to

Prevent, Detect, and Respond to Prison Rape, under the “Prison Rape Elimination Act of 2003.” The Act provides for analysis of the incidence and effects of prison rape in federal, state, and local Institutions, and for information, resources, recommendations, and funding to protect individuals from prison rape.

1.1.20 RFP: Request For Proposals.

1.1.21 Responsible Vendor: A Vendor who has the capability in all respects to fully perform the RFP requirements and the integrity and reliability that will assure good faith performance.

1.1.22 Responsive Proposal(s): A Proposal, submitted by a responsive and Responsible

Vendor, which conforms in all material respects to this RFP.

1.1.23 State: The State of Florida.

1.1.24 Subcontract: An Agreement entered into by the Contractor with any other person or organization that agrees to perform any Contractual obligation for the Contractor, specifically related to securing or fulfilling the Contractor’s obligations to the Department under the terms of the Contract.

1.1.25 Value-Added Services: Additional services and/or commodities the Vendor may offer the Department, at no additional cost, in addition to the services and/or

RFP-27-012 Page 6 of 71 commodities expressly sought by this RFP, which may be unknown to the Department at this time, yet meet its overall goals.

1.1.26 Vendor: A legally qualified corporation, partnership, or other entity submitting a

Proposal to the Department pursuant to this RFP.

1.1.27 Vendor Information Portal (VIP): The State of Florida’s vendor registration, supplier diversity, and bidding system developed in accordance with section 287.042(3), F.S. The Vendor Information Portal is accessible at https://vendor.myfloridamarketplace.com.

1.2 Background

As Florida’s largest agency and the third-largest state prison system in the United States, the FDC has nearly 24,000 full-time employees, incarcerates approximately 80,000 Inmates, and supervises nearly 146,000 offenders in the community. The Department’s Office of Institutions manages 143 facilities statewide, including major Institutions, annexes, work camps, road prisons, forestry camps, re-entry centers. The Department’s Office of Community Corrections monitors and supervises adult offenders out of 130 offices within 20 judicial circuits. The Department divides its operations geographically into four (4) regions: Region I (the Panhandle), Region II (North Florida), Region III (Central Florida), and Region IV (South Florida). Each region has a Regional Director of Institutions who supervises all Wardens in that region and a Regional Director of Community Corrections who supervises all Circuit Administrators in that region.

1.3 Statement of Purpose

The purpose of this Request for Proposals (RFP) is to competitively procure an independent, third-party provider with demonstrated experience in correctional intelligence and technology solutions. The provider will design, implement, and support a statewide integrative corrections intelligence platform to combat Contraband cell phones, criminal activity, and related security challenges within and originating from State operated Correctional Institutions.

1.4 Implementation

The Vendor must have the capability to implement services, as described herein, at the time of Contract signature, unless the Department approves an alternative timeframe.

1.5 Contract Term and Renewal

The initial term of the Contract shall be for one (1) year pending continued legislative appropriation. The Department may renew the Contract for up to three (3) renewal years, or portions thereof, in accordance with Section 287.057(14), Florida Statutes (F.S.), at the same prices, terms, and conditions. If the Department makes the determination to renew the Contract, written notice will be provided to the Vendor, no later than 90 Days, prior to the Contract expiration date.

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1.6 Conflicts and Order of Precedence for this Solicitation

All Proposals are subject to the terms and conditions of the following sections of this RFP, which in case of conflict, shall have the following order of precedence:

a. RFP Addenda, if issued, in reverse order of issuance;

b. RFP document, including attachments; then

c. General Contract Conditions (PUR 1000) (Section 4.1); then

d. General Instructions to Vendors (Form PUR 1001) (Section 3.1).

1.7 RFP Modification

Once the Department advertises this RFP on the Vendor Information Portal (VIP), any changes necessary to supplement, modify, or revise any portion of its contents, including exhibits, attachments, or any other materials, will be advertised as an addendum to this RFP on the VIP. Interested parties are solely responsible for monitoring the VIP website for addenda relative to this solicitation.

1.8 Procurement Officer

In accordance with section 21 of PUR 1001, incorporated by reference below, the Procurement Officer is the sole point of contact for this RFP. Violation of section 21 of the PUR 1001 may be grounds for rejecting a Proposal. The contact information for the Procurement Officer is:

Sarah Weirick, Procurement Officer Bureau of Procurement Florida Department of Corrections Email: Purchasing@fdc.myflorida.com

1.9 Vendor Questions

Questions related to this RFP must be received in writing via email by the Procurement Officer listed above within the time indicated in the Timeline. Oral inquiries or written inquiries submitted after the period specified in the Timeline will not be acknowledged. All inquiries shall be labeled with the solicitation title and number in the subject line of the email.

Responses to questions will be posted on the Vendor Information Portal (VIP), on or about the date referenced in the Timeline. The VIP is located at:

https://vendor.myfloridamarketplace.com/

Vendors responding to this solicitation or persons acting on their behalf may not contact, between the release of the solicitation and the end of the 72-hour period following the agency posting the notice of intended award, excluding Saturdays, Sundays, and State holidays, any employee or officer of the executive or legislative branch concerning any aspect of this solicitation, except in writing to the Procurement Officer or as provided in the solicitation documents. Violation of this provision may be grounds for rejecting a response per Section 287.057(25), F.S.

mailto:Purchasing@fdc.myflorida.com

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Any person requiring special accommodation in responding to this solicitation, because of a disability, should call the Bureau of Procurement, at (850) 717-3700, at least five (5) Business Days prior to any Pre-Proposal Conference, Proposal Opening, or meeting. If you are deaf, hard-of-hearing, deaf-blind, or speech disabled, please contact the Bureau of Procurement by using the Florida Relay Service, which can be reached at 1-800-955-

8771 (TTY/ASCII).

Interested parties are encouraged to carefully review all the materials contained herein and prepare Proposals accordingly.

REMAINDER OF PAGE LEFT INTENTIONALLY BLANK

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SECTION 2.0 – SCOPE OF WORK

This Section describes the services required to be provided by the selected Contractor. Unless otherwise noted, the selected Contractor must be able to provide all these services throughout the contract term.

The Contractor must comply with federal, state, local, and Department regulations in the performance of the Contract resulting from this RFP.

2.1 General Description of Services

The selected contractor shall provide a comprehensive, statewide corrections intelligence solution designed to detect, analyze, and help mitigate Contraband cellular activity occurring within or originating from state-operated correctional facilities. The contractor will be responsible for delivering an integrated technology platform, along with any associated tools, services, and support necessary to enhance the Department’s ability to identify Contraband cell phones, disrupt related criminal activity, and improve facility security operations.

Services include, but are not limited to:

• Deploying and maintaining an integrative corrections intelligence platform capable of identifying and analyzing Contraband cellular activity.

• Providing technical expertise, implementation support, system integration, and ongoing operational assistance.

• Ensuring all system functions comply with applicable state and federal laws, including adherence to FBI Criminal Justice Information Services (CJIS) Security Policy requirements.

• Facilitating secure data handling and ensuring the Department retains ownership of all data provided to or generated by the platform.

• Supporting the Department’s investigative and reporting needs by supplying data, analytics, and output necessary to measure program outcomes and fulfill statutory reporting requirements.

• Ensuring the proposed solution is capable of integrating with a cellular managed access system, including any required interfaces, data exchanges, or interoperability components necessary for system functionality within the Department’s operational environment.

2.2 Objectives

The selected provider shall deliver a comprehensive platform that:

RFP-27-012 Page 10 of 71

2.2.1 Identifies and analyzes Contraband cellular activity across all Correctional Institutions.

2.2.2 Enhances the Department’s ability to detect, disrupt, and prevent criminal activity associated with Contraband cell phones.

2.2.3 Supports investigatory and intelligence operations related to inmate communications and security risks.

2.2.4 Integrates with the Department’s existing and planned technologies, including the cellular managed access system, to ensure seamless operational alignment.

2.3 Department Responsibilities

2.3.1 The Department will work with the Contractor to coordinate the participation of each service location.

2.3.2 The Department will coordinate with the provider to ensure the State retains ownership over any data provided to or received from the provider during the program.

2.3.3 The Department will provide the Contractor with access to all applicable

Department rules and regulations. The Department will inform the Contractor of any regulatory or operational changes impacting the delivery of services.

2.3.3 The Department will provide a Contract Manager.

2.4 Contractor Responsibilities

2.4.1 The Contractor shall be a vendor that can provide an Integrative Corrections Intelligence platform to combat Contraband cellphones, crime, and related challenges within and emanating from state-operated correctional facilities.

2.4.2 The Contractor shall ensure minimal operational disruption to correctional activities.

2.4.3 The Contractor shall comply with the Department’s policy regarding Non-

Discrimination, which states, “No person on the grounds of race, creed, color, national origin, age, gender, marital status or disability, shall be excluded from participation in, be denied the proceeds of, or be otherwise subjected to, discrimination in the performance of any Contract.”

2.4.4 The Contractor shall be responsible for all costs associated with providing technical support for setting up, installing, and maintaining the software and/or platform.

2.4.5 The Contractor shall provide training, documentation, and technical assistance to

Department staff as needed.

2.4.6 The Contractor shall be responsible for maintaining and updating all training materials.

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2.4.7 The Contractor shall coordinate technical alignment and integration tasks required to support interoperability with cellular managed access system.

2.4.8 The Contractor’s staff providing any on-site services under the Contract shall complete any Department-required mandatory training, as directed by the Warden of the Service Location. This includes training courses on entry and exit procedures, interacting with Inmates, the Prison Rape Elimination Act (PREA), and other Institutional processes.

2.4.9 The Contractor shall provide adequate access to the Contractor’s network, that is separate from the Department’s networks.

2.5 Minimum Requirements

The Vendor's solution must, at a minimum, meet the following requirements.

2.5.1 Functional Requirements

• Detect, identify, and analyze Contraband cell phone activity in real time or near-real time.

• Provide actionable intelligence to support facility security operations and criminal investigations.

• Generate reports, alerts, visual dashboards, and analytic summaries useful for Departmental staff and investigative partners.

• Integrate with the cellular managed access system to support coordinated detection, analysis, or operational workflows as required by the Department.

2.5.2 Compliance Requirements

The platform must comply with:

• Federal Bureau of Investigation (FBI) CJIS Security Policy.

• All applicable federal and state laws governing the protection, handling, storage, and transmission of inmate and prison-related information.

2.5.3 Data Ownership

• The Department shall retain full ownership rights over all data provided to or received from the provider during the program.

• The provider must implement processes ensuring secure data access, storage, and retrieval without limiting the Department’s ownership or operational use.

2.6 Contractor Staff Requirements

The Contractor shall provide qualified staff who possess the appropriate skills and training to execute the requirements of the Contract effectively.

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2.6.1 Staffing Levels and Qualifications

The Contractor shall provide an appropriate level of trained staffing for the provision of services outlined herein, and shall ensure that staff providing services have a minimum of a high school diploma or equivalent. Additionally, the Contractor shall liaise and maintain a good working relationship with the judiciary, criminal justice system, Department staff, and the community, as required to support the Contract.

All Contractor staff providing services under the Contract shall have the ability to understand and speak English to allow for effective communication between Contractor staff, Department staff, and Inmates.

2.6.2 Staff Training

The Contractor shall ensure that its staff are professionally equipped to provide the required services.

2.6.3 Conduct and Safety Requirements

The Contractor shall ensure that its staff persons adhere to, and are provided with, a copy of the standards of conduct and safety requirements below. A documented receipt of such notification shall be maintained in the staff person’s personnel file.

The Department reserves the right to disqualify, prevent, or remove any staff from work under the Contract. The Department is under no obligation to inform the Contractor of the criteria for disqualification or removal.

2.6.3.1 The Contractor’s staff shall not display favoritism to, or preferential treatment of, one Inmate or group of Inmates over another.

2.6.3.2 The Contractor’s staff shall not interact with any Inmate, except in a relationship that supports services under the Contract. Specifically, staff members must never accept, for themselves or any member of their family, any personal (tangible or intangible) gift, favor, or service from an Inmate or an Inmate’s family or close associate, no matter how trivial the gift or service may seem. The Contractor shall report to the Contract Manager any violations, or attempted violation, of these restrictions. In addition, no staff member shall give any gifts, favors, or services to Inmates, their family, or close associates.

2.6.3.3 The Contractor’s staff shall not enter into any business relationship with

Inmates, or their families (example – selling, buying or trading personal property), or personally employ them in any capacity. Unless approved in writing by the Contract Manager, the Contractor’s staff shall not have outside contact (other than incidental contact) with an Inmate, or their family or close associates, except for those activities that are to be rendered under the Contract.

2.6.3.4 The Contractor’s staff shall not engage in any conduct which is criminal in nature, or which would bring discredit upon the Contractor or the State. In providing services pursuant to the Contract, the Contractor shall ensure that its staff avoids both misconduct and the appearance of misconduct.

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2.6.3.5 Any violation or attempted violation of the restrictions referred to in this section regarding staff conduct shall be reported by phone and in writing to the Contract Manager including proposed action to be taken by the Contractor. Any failure to report a violation, or take appropriate disciplinary action against the offending party or parties shall subject the Contractor to appropriate action, up to, and including termination of the Contract.

2.6.3.6 The awarded Contractor shall report any incident described above, or requiring investigation by the Contractor, in writing, to the Contract Manager within 24 hours, of the Contractor’s knowledge of the incident.

2.6.4 Staff Background/ Criminal Records Checks

2.6.4.1 The Contractor’s staff, assigned to the Contract, shall be subject, at the Department’s discretion and expense, to a Florida Department of Law Enforcement (FDLE) Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) background/criminal records check. This background check will be conducted by the Department and may occur or re-occur at any time during the Contract term. The Department has full discretion to require the Contractor to disqualify, prevent, or remove any staff from any work under the Contract. The use of criminal history records and information derived from such records are restricted, pursuant to Section 943.054, F.S. The Department shall not disclose any information regarding the records check findings or criteria for disqualification or removal to the Contractor. The Department shall not confirm to the Contractor the existence or nonexistence of any criminal history record information. In order to carry out this records check, the Contractor shall provide the following data for any individual of the Contractor’s or Subcontractor’s staff providing services under the Contract: full name, race, gender, date of birth, social security number, driver’s license number, and state of issue. The Contractor’s staff shall submit to Level II fingerprinting by the Department for submission to the Federal Bureau of Investigation (FBI). The Contractor shall not consider new staff to be on permanent status until the Department receives a favorable report from the FBI.

2.6.4.2 The Contractor shall ensure that the Contract Manager is provided the information needed to have the FCIC/NCIC background check conducted prior to any new staff being assigned to work under the Contract. The Contractor shall not offer employment to any individual, or assign any individual to work under the Contract, who has not had an FCIC/NCIC background check conducted.

2.6.4.3 No person who has been barred from any Department Correctional

Institution or facility shall provide services under the Contract, without prior written approval from the Contract Manager.

2.6.4.4 Inmates shall be precluded from any supervision or placement in a program where pre-existing or continuous close personal relationships exist between the Inmate and any Contractor staff. It is the responsibility

RFP-27-012 Page 14 of 71 of the Contractor to advise the Contract Manager of any known pre existing close personal relationships between staff and Inmate(s). Rule 33-208.002(26), F.A.C. shall apply to the Program, which stipulates that marriage between employee and Inmate is prohibited.

2.6.4.5 The Contractor shall not permit any individual to provide services who is under supervision or jurisdiction of any parole, probation, or correctional authority. Persons under any such supervision may work for other elements of the Contractor’s company that are independent of the contracted services. The objective of this provision is to ensure that no employee under any such legal constraint from having contact with or access to any records of the Department’s Inmates participating at Service Locations.

a. The Contractor shall disclose any business or personal relationship a staff person, officer, agent, or potential hire may have with anyone presently incarcerated or under the supervision of the Department.

b. The Contractor shall immediately report any new arrest, criminal charge(s), or convictions of a current employee under the Contract.

c. A felony or first-degree misdemeanor conviction, a plea of guilty or nolo contendere to a felony, or first-degree misdemeanor crime, or adjudication of guilt withheld to a felony or first-degree misdemeanor crime, does not automatically bar the Contractor from hiring the proposed employee. However, the Department must provide prior approval in such cases. Generally, two (2) years with no criminal history is preferred. The Contractor shall require that all proposed employees provide to them the details of any criminal background information. The Contractor shall make full written report to the Contract Manager within 24 hours whenever an employee has a criminal charge filed against them, an arrest, or receives a notice to appear for violation of any criminal law involving a misdemeanor, felony, or ordinance (except minor violations for which the fine or bond forfeiture is $200 or less), or when the Contractor or any of their staff has knowledge of any violation of the laws, rules, directives, or procedures of the Department.

d. The Contractor shall comply with the Department Procedure 208.013, Outside Employment, when hiring both current and former Department employees.

2.6.5 Staff Availability

The Contractor shall ensure that staff performing services under the Contract are available during Business Hours for the duration of the Contract.

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2.7 General Reporting Requirements

The Contractor shall submit the reports delineated below, in an approved format, to the Contract Manager. The Department reserves the right to modify reporting requirements as necessary, upon 30 Days’ written notice to the Contractor. The Department encourages the Contractor to submit copies of the required reports by email, utilizing the Microsoft Office Suite and/or Adobe applications. All reports shall include the Contractor’s name, Contract number, mailing address, email address, phone number, location(s), and the Program title.

All reports shall be submitted by the dates delineated below and shall be considered late after that date.

2.7.1 Program Invoice and Monthly Summary Reports

Program invoices, which shall specify the service dates, the Contractor’s name, contact number, mailing address, federal employer identification number (FEIN), unit rates, and phone number, shall be submitted to the Contract Manager within 10 Days following the end of the month of service or delivery. Invoices must be submitted in detail sufficient for a proper pre-audit and post-audit thereof, and shall include the following reports:

2.7.1.1 The Monthly Contraband Intelligence Report shall delineate, by service location, the following information to track the provider’s support of the Department in collecting and maintaining all metrics required for legislative reporting:

a. Number of Contraband cell phones identified;

b. Number of terminations confirmed at the subscriber level by mobile phone providers;

c. Number of investigations initiated based on platform intelligence; and

d. Progress and results of such investigations.

2.7.1.2 A system Uptime Report will provide uptime monitoring data (the amount of time the Program was available and operational, excluding standard approved downtime for system maintenance) and submitted monthly in a format approved by the Contract Manager.

2.7.2 Quarterly Reports

The Contractor shall provide quarterly performance reports to the Department addressing the Contractor’s compliance with providing the services outlined in this RFP. If issues of non-compliance are identified in the Quarterly Performance Reports, financial consequences will be assessed in accordance with Section 2.6 of this RFP. The Quarterly Performance Reports shall be submitted by the 10th Calendar Day of the month following the end of the corresponding quarter.

2.7.3 Ad-Hoc Reports

The Contractor shall provide the Department with ad-hoc reports, upon request of the Contract Manager, within the timeframe specified in the request, or specified elsewhere in this RFP.

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2.8 Deliverables

The following services or service tasks are identified as Deliverables for the purposes of the Contract:

2.8.1 Integrative Corrections Intelligence Platform; and

2.8.2 Monthly Maintenance & Support

2.9 Performance Measures and Financial Consequences

The Department desires to contract with a Vendor who demonstrates its willingness to be held accountable for the achievement of successful Contract performance. By submitting a Response, the Vendor agrees to the Department’s assessment of financial consequences, which are not intended to be a penalty but to incentivize the Vendor’s performance under the Contract.

The performance measures below list the key expectations most critical to the success of the Contract and the financial consequences the Department will assess if an expectation is not met. If a Vendor is unable to achieve a performance measure expectation because of unforeseen circumstances outside of its control, the Vendor may submit a written request, in advance, to the Contract Manager to waive the assessment of the associated financial consequence. The Contract Manager will then review the request to determine whether mitigating circumstances existed beyond the Vendor’s control. For the Department to approve the request, the Vendor must not have contributed to the failed expectation in any manner. The Department does not waive its ability to assess financial consequences by allowing the delivery of an item(s) or completion of services after the time allowed. Nothing in this section shall limit the Department’s right to pursue other remedies available at law or in equity.

Financial consequences shall not exceed the total Contract amount.

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Performance Measures (PM)

No. Description Expectation Assessment

Method Financial

Consequences

PM-001

Complete Installation of the Corrections Intelligence Platform, including system documentation, testing and training materials.

The Contractor will complete full installation of the Corrections

Intelligence Platform in accordance with the timeline specified in the Contractor’s submitted plans. Installation shall include delivery of all required system documentation (licensing, manuals, configuration documentation), submission of the full testing plan and test results, and delivery of a complete Training Plan with supporting materials. All components must be provided by the required installation deadline, consistent with industry-standard IT deployment practices.

One time

The Department will assess a financial consequence of $500 per day beyond the required installation deadline until all installation activities, including documentation, testing completion, and training materials, are fully delivered.

PM-002

Technical Support

The Contractor will respond to all technical support inquiries and service requests within four (4)

Business Hours of receipt and will provide resolution or escalation updates within one (1) Business

Day.

Per Occurrence

The Department will assess a financial consequence of $100 per occurrence for failure to meet the required response time.

PM-003

Monthly

Summary Report

The monthly reports, as outlined in Section 2.7, shall be submitted to the Contract Manager by the 10th Day of the month and the monthly invoice submitted by the 10th Day of the Month following the month which services were reported.

Monthly

The Department will assess a financial consequence in the amount of $100 per Day beyond the required timeframe, until all monthly reports are submitted.

PM-004

Quarterly Reports

The Quarterly Reports, as outlined in Section 2.7, shall be submitted to the Contract Manager by the 10th Day of the month following the end of the corresponding quarter. The Contract Manager will make note of each occurrence that the Quarterly Reports are not received within the required timeframe. All Quarterly Reports shall be received by the required timeframe.

Quarterly

The Department will assess a financial consequence in the amount of $100 per Day beyond the required timeframe, until all reports are submitted.

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SECTION 3.0 – PROCUREMENT RULES AND INFORMATION

3.1 General Instructions to Vendors (PUR 1001)

Potential respondents to the solicitation are encouraged to carefully review all the materials herein and prepare responses accordingly.

The General Instructions to Respondents are outlined in form PUR 1001, which is a downloadable document, incorporated in this RFP by reference. Any terms and conditions set forth within this RFP document shall supersede any and all conflicting terms and conditions set forth within form PUR 1001. There is no need to return this document with the response.

The PUR 1001 is incorporated by reference and is available at:

http://dms.myflorida.com/content/download/2934/11780.

3.2 Cost of Proposal Preparation

Neither the Department nor the State is liable for any costs incurred by a Vendor in response to this RFP.

3.3 Instructions for Proposal Submittal

Each Proposal shall be prepared simply and economically, providing a straightforward, concise, but thorough delineation of the Vendor’s capabilities to satisfy the requirements of this RFP. Each Proposal must emphasize completeness and clarity of content and the solution or service proposed. In order to expedite the review of Proposals, it is essential that Vendors follow the format and instructions below and throughout this RFP.

3.3.1 Proposals must be sent by U.S. Mail, Courier, Overnight, or Hand Delivered to the location indicated in the Timeline;

3.3.2 Electronic submission of Proposals will not be accepted;

3.3.3 Proposals must be delivered on or before the Opening Date and Time, as stipulated in the Timeline. The Department’s clocks will provide the official time for Proposal receipt and opening;

3.3.4 All Proposals must be submitted in a sealed envelope/package with the relevant solicitation number and the date and time of the Proposal Opening clearly marked on the outside of each envelope/package. Late Proposals will not be accepted;

3.3.5 The completed Attachment II - Cost Proposal Sheet, must be sealed in a separate envelope, but may be included in the package with the Proposal;

3.3.6 Vendors shall submit one (1) signed, original Technical Proposal, four (4) hard copies, and five (5) electronic copies, in a searchable PDF format on CDs, DVDs, or flash drives. The electronic copies must contain the entire Proposal, as submitted, including all supporting and signed documents. If the Vendor submits a redacted copy of the Proposal, as outlined in Section 3.21, the Vendor must submit http://dms.myflorida.com/content/download/2934/11780

RFP-27-012 Page 19 of 71 one (1) redacted hard copy and one (1) electronic copy of its redacted Proposal in a searchable PDF format, on CD, DVD, or flash drive. The submitted CDs, DVDs, or flash drives must not be protected with a password or encrypted.

3.4 Mandatory Responsiveness Requirements

The following conditions must be met by the Vendor to be considered responsive to this RFP. These Responsiveness requirements are mandatory. Failure to meet these Responsiveness requirements will result in a Proposal being deemed non-responsive.

Copies of Non-Responsive Proposals will be retained in the completed RFP file.

3.4.1 It is mandatory that the Proposal be received by the Department prior to the date and time specified in the Timeline.

3.4.2 It is mandatory that the Vendor complete, sign, and submit Attachment II - Cost

Proposal Sheet. The Cost Proposal Sheet should be sealed separately and inserted under Tab E of the Proposal.

3.4.3 It is mandatory that the Vendor complete, sign, and submit Attachment III –

Evaluation Criteria Form. It should be inserted under Tab E of the Proposal.

3.4.3 It is mandatory that the Vendor sign, have certified by a notary public, and return

Attachment IV - Pass/Fail Requirement Certification. It should be inserted under Tab A of the Proposal.

3.4.4 It is mandatory that the Vendor complete, sign, and submit Attachment V - Foreign

Country of Concern Attestation (PUR 1355). It should be inserted under Tab A of the Proposal.

3.4.5 It is mandatory that the Vendor sign and return Attachment VI - Vendor’s Contact

Information. It should be inserted under Tab A of the Proposal.

3.4.6 It is mandatory that the Vendor complete, sign, and submit Attachment VII -

Business Reference Form. It should be inserted under Tab B of the Proposal.

3.4.7 It is mandatory that the Vendor complete, sign, and submit Attachment IX - Non-

Disclosure Agreement. It should be inserted under Tab A of the Proposal.

3.4.8 It is mandatory that the Vendor sign and return Attachment X - Security

Requirements and Procedures. It should be inserted under Tab A of the Proposal.

3.4.9 It is mandatory that the Vendor complete, sign, and submit Attachment XI - Vendor

Certification Form (PUR 7801). It should be inserted under Tab A of the Proposal.

3.4.10 It is mandatory that the Vendor complete, sign, and submit Attachment XII - Use of Coercion for Labor or Services (PUR 2024). It should be inserted under Tab A of the Proposal.

3.4.11 If applicable, it is mandatory that the Vendor sign and return Attachment XIII -

Certification of Drug-Free Workplace Program. It should be inserted under Tab A of the Proposal.

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3.4.12 If applicable, it is mandatory that the Vendor sign and return Attachment XIV -

Subcontracting Form. It should be inserted under Tab A of the Proposal.

3.4.13 It is mandatory that the Vendor submit documentation authenticating the Vendor’s financial stability or financial capability. Documentation must be sealed separately and inserted under Tab F.

3.5 Project Proposal Format and Contents

This section prescribes the format in which the Proposals must be submitted. There is no intent to limit the content of the Proposal. Additional information deemed appropriate by the Vendor may be included but should be placed within the relevant section. Additional tabs beyond those designated in this section will not be evaluated. The following paragraphs contain instructions that describe the required format for Proposals.

Proposals should be limited to a page size of eight and one-half by eleven inches (8.5” x 11”). Fold-out pages may be used, where appropriate, but should not exceed five percent (5%) of the total number of pages of the entire Proposal. All pages should be sequentially numbered. It is recognized that existing financial reports, documents, or brochures, may not comply with the prescribed format. They will be acceptable in current form and need not be reformatted.

All Proposals should contain the sections outlined below. Those sections are called “Tabs.”

A “Tab,” as used here, is a section separator, offset, and labeled, such that the Evaluation Team can easily turn to “Tabbed” sections during the evaluation process.

3.5.1 Tab A - Executive Summary

Tab A of a Proposal shall include an Executive Summary (narrative) of the Vendor’s method of delivering the required services, in compliance with the minimum requirements and Scope of Services outlined in this RFP. The synopsis should contain sufficient detail addressing all elements of the required equipment and service delivery and should be prepared in such a manner that clearly indicates the Vendor’s understanding of the requirements of the RFP, and its intention to comply with those requirements. The Executive Summary shall be signed by a representative of the Vendor who is authorized to legally bind the corporate entity submitting the Proposal. The Executive Summary shall also contain information addressing each of the following requirements:

3.5.1.1 If the Vendor will use Subcontractors to provide any of the services, the

Vendor shall provide detailed information for all Subcontractors it plans on contracting with to provide any of the services under the Contract. This information shall be provided in accordance with Section 4.5, Subcontracts, of this RFP. This information shall, at a minimum, include the following: name, contact information, the service(s) Subcontractor will be providing under the Contract, the number of years the Subcontractor has provided services, projects of similar size and scope to the services sought via this RFP the Subcontractor has provided, and all instances of Contractual default or debarment (as a prime or a Subcontractor) the Subcontractor has had in the past three (3) years.

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3.5.1.2 A statement from any proposed or existing Subcontractor acknowledging acceptance of and intent to be bound by the Contract terms should the Vendor be awarded any Contract resulting from this RFP and include a statement indicating the percentage of work to be completed by the Vendor, and each Subcontractor, as measured by the percentage of the total Contract. The statement shall bear an original signature from a person authorized to bind the Subcontractor legally. The proposed Subcontractor shall also be licensed to conduct business in the State of Florida.

If a joint venture, the parties must agree to be jointly responsible for all Contract requirements while also developing an internal governance process that defines which party will have key decision-making or responsibilities for each area or matter under the resulting Contract.

3.5.1.3 Proof that the Vendor is registered to do business in Florida, evidenced by

Articles of Incorporation or Fictitious Name Registration or Business License and, if applicable, a copy of the most recent Certification of Good Standing. This information may be obtained from the Florida Secretary of State’s Office.

3.5.1.4 A statement disclosing the name of any officer, director, employee or other agent who is also an employee of the State and the name of any State employee who owns, directly or indirectly, an interest of five percent (5%) or more in the Vendor or its affiliates, including parent corporations. If no officer, director, employee or other agent of the Vendor is also an employee of the State, or no State employee owns a five percent (5%) interest in the Vendor or its affiliates or parent corporation, a statement to that effect, as applicable, shall be provided.

3.5.1.5 A statement certifying that the Vendor has no interest, and shall not acquire any interest, which will conflict with its performance of the services required under this RFP.

3.5.1.6 A statement identifying whether the Vendor, or all entities related to the

Vendor (including parent company and subsidiaries of the parent company; divisions or subdivisions of parent company or of Vendor; or Subcontractors), have ever been convicted of fraud, deceit or unlawful business dealings, whether related to the services contemplated by this RFP or not, or entered into any type of settlement agreement concerning a business practice, including services contemplated by this RFP, in response to a civil or criminal action, or have been the subject of any complaint, action, investigation or suit involving any other type of dealings contrary to Federal, State, or other regulatory agency regulations. The Vendor shall identify the amount of any payments made as part of any settlement agreement, consent order, or conviction relating to this paragraph. If there have been none, a statement must be provided to this effect.

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3.5.1.7 A signed and notarized Attachment IV - Pass/Fail Requirement Certification.

3.5.1.8 A complete Attachment V - Foreign Country of Concern Attestation.

3.5.1.9 A complete Attachment VI - Vendor’s Contact Information.

3.5.1.10 A complete Attachment IX - Non-Disclosure Agreement.

3.5.1.11 A complete Attachment X - Security Requirements and Procedures for Contractors.

3.5.1.12 A complete Attachment XI - Vendor Certification Form.

3.5.1.13 A complete Attachment XII - Use of Coercion for Labor or Services

(PUR 2024).

3.5.1.14 If applicable, a complete Attachment XIII - Certification of Drug-Free

Workplace Program.

3.5.1.15 If applicable, a complete Attachment XIV - Subcontracting Form.

3.5.2 Tab B - Business/Corporate Experience and Qualifications

The purpose of this section is to provide the Department with a basis for determining the Vendor’s competence and experience to undertake a project of this size. The Department is not interested in a voluminous description of previous Contracts, but rather a concise and thorough description of relevant information, background, and experience as specified herein.

The Vendor shall supply the following information for the legally qualified corporation, partnership, or other business entity submitting the Proposal under this RFP that will be performing as the Vendor and insert it under Tab B.

3.5.2.1 Business/Corporate Background

The following corporate details for the Vendor and each Subcontractor, if applicable, shall be provided:

A. Date established;

B. Ownership (public company, partnership, subsidiary, etc.);

C. Federal Employee Identification Number (FEIN);

D. Primary type of business and the number of years conducting primary business;

E. Total number of employees; and F. National accreditations, memberships in professional associations, or other similar credentials.

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3.5.2.2 Business/Corporate References

The Vendor shall furnish references with its Proposal, utilizing the form provided as Attachment VII - Business Reference Form, of this RFP.

Multiple forms may be submitted. The Department shall, at its discretion, use Attachment VIII - Reference Questionnaire, to contact the references provided by the Vendor. To qualify as current experience, services described by corporate reference shall be ongoing or shall have been completed within the 18 months preceding the issue date of this RFP.

The Department reserves the right to use all information provided in determining Vendor’s qualifications and whether the Vendor is responsible, as well as any other information the Department may obtain through any means that bears the issue of responsibility.

This shall include the name and the current telephone number, email address, and mailing address, for the specified Contract Manager for each identified contract, in addition to the following information:

A. Estimated annual Contract value;

B. The term of the Contract, including effective dates;

C. Reason for Contract end, if the Contract is no longer in effect;

D. Types of services directly provided by the Vendor under the Contract and whether the Vendor was a prime Vendor or Subcontractor;

E. Detailed examples of situations where the Vendor excelled at meeting performance criteria or Deliverables; and F. A copy of the most recent contract management reviews, Evaluations, audits, or similar documents for those contracts identified.

3.5.3 Tab C - Project Staffing

The purpose of this section is to provide the Department with a basis for determining the Vendor’s understanding of the qualifications of personnel required for administrative oversight and/or management of any resulting Contract. The Vendor shall supply information related to staff and insert it under Tab C of the Proposal.

The information should include:

3.5.3.1 Key Management Personnel and Qualifications

Resumes or curriculum…