RFP 26-033-LAC IT Project Manager- PZB Rev_4-6.pdf
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- Solicitation number
- RFP 680 26-033/LAC 2
- Issued by
- Palm Beach County, Florida
About this file
This Request for Proposal (RFP) is issued by Palm Beach County's Board of County Commissioners through the Procurement Department for the Planning, Zoning & Building Division to procure Information Technology (IT) Project Management services for a Land Management Software (LMS) implementation. The County seeks a qualified full-time onsite IT Project Manager to oversee the pre-implementation and implementation of a SaaS-based Land Management System supporting permitting, planning, inspections, zoning, and code compliance functions while interfacing with existing County technologies. A mandatory pre-proposal conference will be held on April 15, 2026, at 10:00 a.m. via teleconference, with attendance required for proposal consideration. Proposals must be received by May 18, 2026, at 4:00 p.m. local time, submitted as one unbound original, six bound copies, and one electronic PDF copy. The anticipated award date is June 1, 2026, with an anticipated contract start date of June 22, 2026. The contract term is thirty-six months with an optional twelve-month renewal extension.
The IT Project Manager will be compensated on an hourly basis with a total not-to-exceed contract amount to be established based on the proposer's hourly rate and estimated annual hours. Proposers must provide a fully burdened hourly rate for the IT Project Manager position including all overhead, travel, administrative, and incidental costs, along with a total project cost estimate for the thirty-six-month engagement. The evaluation criteria include experience and qualifications (30 points), project approach and understanding of LMS regulatory systems (25 points), key personnel and operations (10 points), price submittal (15 points), Small Business Enterprises participation (15 points), and business location/local preference (5 points). There is a fifteen-point Small Business Development evaluation preference reserved for SBE prime proposers on contracts valued under $500,000. The proposer must possess a minimum of ten years of IT project management experience with at least five years in SaaS and enterprise software deployments, demonstrate experience with large-scale public multi-departmental IT projects preferably involving land management systems, and maintain familiarity with Florida Building Code and regulatory requirements. Contractor personnel must work onsite Monday through Friday, 8:00 a.m. to 5:00 p.m., pass the County's CJIS background check prior to start date, and provide evidence of required insurance coverage including $500,000 Commercial General Liability, $500,000 Business Auto Liability, and $1,000,000 Professional Liability coverage.
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Text version
Board of County Commissioners County Administrator
Sara Baxter, Mayor Marci Woodward, Vice Mayor Maria G. Marino Joseph Abruzzo Gregg K. Weiss Joel Flores Maria Sachs Procurement Department Bobby Powell, Jr. www.pbcgov.org/purchasing
REQUEST FOR PROPOSAL
RFP NO. 26-033/LAC
Palm Beach County Board of County Commissioners and
Planning, Zoning & Building / Zoning Division are seeking
Proposals for:
INFORMATION TECHNOLOGY (IT) PROJECT MANAGEMENT SERVICE FOR
LAND MANAGEMENT SOFTWARE IMPLEMENTATION
Date issued/available for distribution: April 6, 2026
Proposer shall submit one (1) unbound original, six (6) bound copies, and one (1) electronic copy in pdf (CD or flash drive) of the complete proposal to be received in the Offices of the Procurement Department no later than May 18, 2026, 4:00 p.m. local time. See Section 1.8 of the RFP for Mailing Instructions.
Mandatory Pre-Proposal Conference: See Section 1.4 of this solicitation.
ENVELOPE MUST BE IDENTIFIED WITH THE
DEADLINE DATE FOR THE RECEIPT OF PROPOSALS
AND THE RFP NUMBER.
C A U T I O N In order to do business with Palm Beach County vendors are required to create a Vendor Registration Account OR activate an existing Vendor Registration Account through the Procurement Department’s Vendor Self Service (VSS) system which can be accessed at https://pbcvssp.co.palm-beach.fl.us/webapp/vssp/AltSelfService. If proposer intends to use subcontractors, proposer must also ensure that all subcontractors are registered as vendors in VSS. All subcontractor agreements must include a contractual provision requiring that the subcontractor register in VSS. County will not finalize a contract award until a contractor has verified that the contractor and all of its subcontractors are registered in VSS. As they are issued, all Amendments to solicitations will be posted under the applicable solicitation on our VSS system.
Palm Beach County shall not be responsible for the completeness of any Request for Proposal package not downloaded from our VSS system or obtained directly from Palm Beach County Procurement Department.
IN ACCORDANCE WITH THE PROVISIONS OF ADA, THIS DOCUMENT MAY BE
REQUESTED IN AN ALTERNATE FORMAT
http://www.pbcgov.org/purchasing https://pbcvssp.co.palm-beach.fl.us/webapp/vssp/AltSelfService i
TABLE OF CONTENTS
SECTION PAGE
SECTION 1 GENERAL INFORMATION
1.1 ISSUING OFFICE
1.2 INTRODUCTION
1.3 PURPOSE OF THE PROJECT
1.4 MANDATORY PRE-PROPOSAL CONFERENCE1…………………………1
1.5 PERIOD OF CONTRACT
1.6 QUALIFICATION OF PROPOSERS
1.7 TIMETABLE
1.8 PROPOSAL SUBMISSION
1.9 CONTACT PERSON
1.10 CONE OF SILENCE
1.11 ADDITIONAL INFORMATION/AMENDMENT(S)
SECTION 2 GENERAL TERMS AND CONDITIONS
2.1 PROPOSAL GUARANTEE
2.2 MODIFIED PROPOSALS
2.3 WITHDRAWAL OF PROPOSALS
2.4 LATE PROPOSALS, LATE MODIFIED PROPOSALS
2.5 RFP POSTPONEMENT/CANCELLATION
2.6 COSTS INCURRED BY PROPOSERS
2.7 PROPRIETARY/CONFIDENTIAL INFORMATION
2.8 NEGOTIATIONS
2.9 RIGHT TO PROTEST
2.10 SMALL BUSINESS ENTERPRISES(SBE) / SBD REQUIREMENTS
2.11 PALM BEACH COUNTY OFFICE OF THE INSPECTOR GENERAL
AUDIT REQUIREMENTS
2.12 RULES; REGULATIONS; LICENSING REQUIREMENTS
2.13 CRIMINAL HISTORY RECORDS CHECK
2.14 REVIEW OF PROPOSALS
2.15 WAIVER OF MINOR IRREGULARITY……………………………………...10
2.16 EXCEPTIONS TO THE RFP
2.17 SELECTION PROCESS
2.18 EVALUATION CRITERIA
2.19 AWARD OF CONTRACT
2.20 DISCLOSURE OF OWNERSHIP INTERESTS (use if $200,000 or greater) ... 12
2.21 STANDARD CONTRACT PROVISIONS (ATTACHMENT 1)
2.22 INSURANCE REQUIREMENTS……………………………………………..13
2.23 DRUG-FREE WORKPLACE CERTIFICATION
2.24 AUTHORIZED SIGNATURE
2.25 PROHIBITION AGAINST CONSIDERING SOCIAL, POLITICAL OR
IDEOLOGICAL INTERESTS IN GOVERNMENT CONTRACTING - F.S.
287.05701………………………………………………………………………..13
2.26 DISCLOSURE OF FOREIGN GIFTS AND CONTRACTS WITH FOREIGN
COUNTRIES OF CONCERN……………………………………………… 14
ii
TABLE OF CONTENTS
(continued)
SECTION PAGE
SECTION 3 PROPOSAL REQUIREMENTS
3.1 EXPERIENCE / QUALIFICATION / BACKGROUND / REFERENCES
INFORMATION
3.2 PROJECT APPROACH / UNDERSTANDING INFORMATION
3.3 KEY PERSONNEL AND OPERATIONS INFORMATION
3.4 BUSINESS LOCATION / LOCAL PREFERENCE
3.5 COMMERCIAL NON-DISCRIMINATION
3.6 PRICE PROPOSAL INFORMATION
3.7 BUSINESS INFORMATION
3.8 AMENDMENTS TO THE RFP
3.9 HUMAN TRAFFICKING AFFIDAVIT……..………………………………….22
3.10 ADDITIONAL APPENDICES- ADDITIONAL INFORMATION
3.11 LITIGATION HISTORY………………………………………………………..22
3.12 RELATED ENTITIES………………………………………………………….23
SECTION 4 SCOPE OF WORK/SERVICES
SECTION 5 ATTACHMENTS
ATTACHMENT 1 - SAMPLE STANDARD CONTRACT
EXHIBIT A – SCOPE OF WORK/ SERVICES………………………….50
EXHIBIT B - CONTRACTOR/CONSULTANT PROPOSAL…………..51
EXHIBIT C - AFFIRMATIVE PROCUREMENT INITIATIVES (“API”)..52
EXHIBIT D – HUMAN TRAFFICKING AFFIDAVIT…………………….53
SECTION 6 APPENDICES
APPENDIX A - PRICE PROPOSAL PAGES
APPENDIX B - BUSINESS INFORMATION
APPENDIX C - OSBD SCHEDULES 1, 2, 3(A), 4
APPENDIX D - CERTIFICATION OF BUSINESS LOCATION
APPENDIX E - DRUG-FREE WORKPLACE CERTIFICATION
APPENDIX F - DISCLOSURE OF OWNERSHIP INTERESTS
SECTION 1
GENERAL INFORMATION
1.1 ISSUING OFFICE
This Request for Proposal (RFP) is issued for the County of Palm Beach, hereinafter referred to as “County”, by the Procurement Department for the benefit of the Planning, Zoning & Building Division. The Procurement Department is the SOLE point of contact concerning this RFP. All communications regarding this RFP must be done through the
Procurement Department. See Section 1.9, Contact Person.
1.2 INTRODUCTION
Palm Beach County is undertaking the implementation of a new Land Management
Software (LMS) system. This Software as a Service (SaaS) LMS system will support permitting, planning, inspections, zoning, and code compliance functions as well as other
Departments and will interface with existing County technologies.
To ensure the successful delivery of this complex and multi-stakeholder project, The
County Department seeks to engage a qualified onsite IT Project Manager (PM), with extensive experience in large-scale IT implementations, vendor coordination, regulatory environments, oversight and management of a land management systems, subject matter knowledge in development services to include Geographic Information Systems (GIS).
The IT Project Manager may be an individual, single member entity, or a company, (referred to interchangeably herein).
1.3 PURPOSE OF THE PROJECT
Palm Beach County is seeking proposals to provide a qualified full-time onsite IT Project
Manager (PM) CONSULTANT, to perform pre-implementation services and project management of the implementation of the Land Management System (LMS) that will support permitting, planning, inspections, zoning, and code compliance functions and interface with existing County technologies.
1.4 MANDATORY PRE-PROPOSAL CONFERENCE
All proposers are required to attend a Mandatory Pre-Proposal Conference which will be held via teleconference. The public may access the meeting by phone or computer using the information provided below or may utilize the County Procurement Department’s telephone facilities at 50 South Military Trail, West Palm Beach, Florida 33415, on April 15, 2026, commencing at 10:00 a.m. local time. At this time, the County’s representative(s) will be available to answer any questions relative to this Request for Proposal. Any questions or comments arising subsequent to the Mandatory Pre-Proposal
Conference must be presented in writing prior to the date and time stated in the Timetable (Section 1.7) of the RFP, to be discussed with the County’s representative(s) as possible amendments to the RFP.
Note: The proposer’s failure to attend this conference shall result in disqualification of their proposal. All proposers shall sign an attendance sheet.
The attendance sheet will be collected at 10:10 a.m. (10 minutes after start time) local time. Those arriving after the attendance sheet has been collected will be considered as not in attendance for purposes of the Mandatory Pre-Proposal Conference.
Teleconference Information:
Dial in by phone +1 872-242-8934,,815668701# United States, Chicago Find a local number Phone conference ID: 815 668 701#
Join by Computer via Microsoft Teams meeting Join:
https://teams.microsoft.com/meet/25982825410624?p=5KFLzON628SPzNZfMy Meeting ID: 259 828 254 106 24 Passcode: Rh7nq9i7
In accordance with the provisions of ADA, auxiliary aids or services will be provided upon request with at least three days notice.
Please contact Bridget Williams, Procurement Manager, at (561) 616-6817, e-mail address bwilliams@pbc.gov and Christal Bakie, Procurement Administrative Project Coordinator, at (561) 616-6803, email cbakie@pbc.gov, for additional information regarding this meeting.
1.5 PERIOD OF CONTRACT
The selected proposer(s) will provide services for a thirty-six (36) month period, with an optional twelve (12) month extension. The proposed effective date of this Contract is June 22, 2026.
1.6 QUALIFICATION OF PROPOSERS
All proposers to this RFP shall have demonstrated experience in supplying the identified services and shall meet all criteria/requirements identified in this RFP.
1.7 TIMETABLE
The anticipated schedule and deadline for the RFP and Contract approval are as follows:
tel:+18722428934,,815668701 https://dialin.teams.microsoft.com/494725e8-cd34-4302-81eb-f3589b68948b?id=815668701 https://teams.microsoft.com/meet/25982825410624?p=5KFLzON628SPzNZfMy mailto:bwilliams@pbc.gov mailto:cbakie@pbc.gov
Activity Date Time Location
RFP available for 04/06/26 Procurement Department Download from 50 S. Military Trail, Ste. 110 Procurement Dept. VSS: W. P. B., FL 33415 https://pbcvssp.co.palm-beach.fl.us/webapp/vssp/AltSelfService
Mandatory Pre-Proposal Conference 04/15/26 10:00 a.m. See on-line link in Section 1.4
Deadline for receipt of 04/23/26 5:00 p.m. Procurement Department questions or comments 50 S. Military Trail, Ste.110
W. P. B., FL 33415
Deadline for receipt 05/18/26 4:00 p.m. Procurement Department of proposals 50 S. Military Trail, Ste. 110
W. P. B., FL 33415
Selection Committee 05/28/26 9:00 a.m. Procurement Department Meeting
Question & Answers 5/29/26 9:00-11:00am Procurement Department (if needed) 50 S. Military Trail
W.P.B., FL 33415
Posting Date of Notice 06/01/26 4:00 p.m. Procurement Department of Intent to Award 50 S. Military Trail, Ste. 110
W.P.B., FL 33415
www.pbcgov.com/purchasing
Award Date 06/01/26
Anticipated Contract Start Date 06/22/26
NOTE: County reserves the right to alter the above activities and/or times at the County’s sole discretion.
1.8 PROPOSAL SUBMISSION
All proposals must be submitted on 8 ½” x 11” paper.
One (1) unbound original, four (5) bound copies, and one (1) electronic copy in pdf (CD or flash drive) of the complete proposal must be received in the Procurement Department by May 18, 2026, 4:00 p.m. local time. The original and all copies must be submitted in a sealed envelope or container. The proposer’s complete return address must be
50 S. Military Trail Second Floor Rm 2N-123
W.P.B., FL 33415
http://www.pbcgov.com/purchasing included on the outer envelope or wrapper enclosing any materials submitted in response to this RFP. The outer envelope or wrapper should be addressed as follows:
Proposer Name Address Phone No.
Palm Beach County Board of County Commissioners Procurement Department 50 South Military Trail, Suite 110 West Palm Beach, Florida 33415 ATTENTION: Bridget Williams, Procurement Manager and Christal
Bakie, Procurement Administrative Project Coordinator RFP No. 26-033/LAC
Title: IT Project Management Service for LMS Implementation
Due Date: May 18, 2026, 4:00 p.m. local time.
The Procurement Department’s office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays observed by the County.
Proposers are responsible for informing any commercial delivery services, if used, of all delivery requirements and for insuring that the required address information appears on the outer wrapper or envelope used by such service.
The Price Proposal Page(s) (Appendix A) must be signed by the individual proposer or if a company, an officer of the company who is legally authorized to enter into a contractual relationship in the name of the proposer (“Authorized Person”).
The submission of a signed proposal by a proposer will be considered by the County as constituting a legal offer by the proposer to perform the required services at the proposed pricing identified therein.
1.9 CONTACT PERSON
The contact persons for this RFP are Bridget Williams, Procurement Manager, at (561) 616-6817, e-mail address bwilliams@pbc.gov or PUR-Procure-Solicit@pbc.gov and Christal Bakie, Procurement Administrative Project Coordinator, at (561) 616-6803, email cbakie@pbc.gov or PUR-Procure-Solicit@pbc.gov in the Procurement Department.
Proposers are advised that from the date of release of this RFP until award of the contract, NO contact with County staff and/or designated Selection Committee members concerning this RFP is permitted, except as authorized by the contact person designated herein.
mailto:bwilliams@pbc.gov mailto:PUR-Procure-Solicit@pbc.gov mailto:cbakie@pbc.gov mailto:PUR-Procure-Solicit@pbc.gov
1.10 CONE OF SILENCE
Proposers are advised that the “Palm Beach County Lobbyist Registration Ordinance” prohibits a proposer or anyone representing the proposer from communicating with any County Commissioner, County Commissioner’s staff, or any County Employee authorized to act on behalf of the Board of County Commissioners to award this contract regarding its proposal, i.e., a “Cone of Silence”.
The “Cone of Silence” is in effect from the date/time of the deadline for submission of the proposal, and terminates at the time that the Board of County Commissioners, or a County Department authorized to act on their behalf, awards or approves a contract, rejects all proposals, or otherwise takes action which ends the solicitation process.
Proposers may, however, contact any County Commissioner, County Commissioner’s Staff, or any County Employee authorized to act on behalf of the Board of County Commissioners to award this contract via written communication, i.e., fax, e-mail, or U.S.
Mail.
Violations of the “Cone of Silence” are punishable by a fine of $250.00 per violation.
1.11 ADDITIONAL INFORMATION/AMENDMENT(S)
Any questions, comments (i.e., additional information or clarifications) must be made, in writing via fax, e-mail or U.S. Mail, no later than the date specified and to the address listed in the RFP Timetable (Section 1.7) or fax number or e-mail address listed for the Contact Person (Section 1.8) above. The request must contain the proposer’s name, address, phone number, facsimile number and e-mail address.
Facsimiles must have a cover sheet which includes, at a minimum, the proposer’s name, address, number of pages transmitted, phone number, facsimile number and e-mail address.
Changes to this RFP, when deemed necessary by the County, will be completed only by written Amendment(s) issued prior to the Deadline for receipt of proposals. Proposers should not rely on any representations, statements or explanation other than those made in the RFP or in any Amendment to this RFP. Where there appears to be a conflict between the RFP and any Amendment issued, the last Amendment issued shall prevail.
As they are issued, all Amendments to solicitations will be posted under the applicable solicitation on the County’s on-line Vendor Self-Service (VSS) system at https://pbcvssp.co.palm-beach.fl.us/webapp/vssp/AltSelfService. It is the sole responsibility of the proposer to routinely check VSS for any Amendments that may have been issued prior to the Deadline for receipt of proposals. The County shall not be responsible for the completeness of any RFP package not downloaded from VSS or obtained directly from the Palm Beach County Procurement Department.
It is the proposer’s sole responsibility to assure receipt of all Amendments. The proposer should verify with the designated Contact Person (see Section 1.8) prior to entering a proposal that all Amendments have been received. Proposers are required to acknowledge the receipt of all Amendments as part of their proposal.
SECTION 2
GENERAL TERMS AND CONDITIONS
2.1 PROPOSAL GUARANTEE
Proposer guarantees their commitment, compliance, and adherence to all requirements of the RFP by submission of their proposal.
2.2 MODIFIED PROPOSALS
Proposer may submit a modified proposal to replace all or any portion of a previously submitted proposal until the Deadline for receipt of proposals. The County will only consider the latest proposal submitted.
2.3 WITHDRAWAL OF PROPOSALS
A proposal may be withdrawn only by written notification. Letters of withdrawal received after the Deadline for receipt of proposals will not be accepted unless the contract has been awarded to another vendor or no award has been made within ninety (90) days after the Deadline for receipt of proposals.
Unless withdrawn, as provided in this subsection, a proposal shall be irrevocable until the time that a contract is awarded.
2.4 LATE PROPOSALS, LATE MODIFIED PROPOSALS
Proposals and/or modifications to proposals received after the Deadline for receipt of proposals specified in the RFP Timetable (Section 1.7) are late and shall not be considered.
2.5 RFP POSTPONEMENT / CANCELLATION
The County may, at its sole and absolute discretion, reject any and all, or parts of any and all, proposals; waive any minor irregularities in this RFP or in the proposals received as a result of this RFP; postpone or cancel, at any time, this RFP process; or re-issue this
RFP.
2.6 COSTS INCURRED BY PROPOSERS
All expenses incurred with the preparation and submission of proposals to the County, or any work performed in connection therewith, shall be borne by the proposer. No payment will be made for proposals received, nor for any other effort required of or made by the proposers, prior to commencement of work as defined by a contract approved by the Board of County Commissioners.
2.7 PROPRIETARY/CONFIDENTIAL INFORMATION
Any material submitted in response to this Request for Proposal is considered a public document in accordance with Section 119.07, F.S. This includes material which the responding proposer might consider to be confidential. All submitted information that the responding proposer believes to be confidential and exempt from disclosure (i.e., a trade secret or as provided for in Section 119.07 and Section 812.081, F.S.) must be specifically identified as such. Upon receipt of a public records request for such information, a determination will be made as to whether the identified information is, in fact, confidential.
2.8 NEGOTIATIONS
The County may award a contract on the basis of initial proposals received, without discussions. Therefore, each submitted proposal should contain the proposer’s best price and technical offer.
2.9 RIGHT TO PROTEST
Any proposer may protest any recommendations for contract award by submitting a written protest and protest bond to the Director of Procurement within five (5) business days after posting the Notice of Intent to Award in accordance with Chapter 2, Article II, Section 2-55 of the Palm Beach County Code. Protests must be submitted in writing, addressed to the Director of Procurement, via hand delivery, or mail using the Procurement Department’s address noted in Section 1.8 PROPOSAL SUBMISSION of this RFP
2.10 SMALL BUSINESS DEVELOPMENT (SBD) / SBE REQUIREMENTS
NOTE: The following provisions apply to the sections of the non-federally funded portions of this solicitation. All Small Business Development (SBD) Program Forms, including waiver forms and good faith effort documentation are available on the Office of Small Business Development (OSBD) website:
https://discover.pbcgov.org/HED/osbd/Pages/Documents.aspx
Item 1 – Policy The BCC adopted the Small Business Development Ordinance (SBD Ordinance), codified in Sections 2-80.20 through 2-80.28 (as may be amended) of the Palm Beach
County Code, which sets forth the County’s requirements for the SBD Program, and which is incorporated in this solicitation. The provisions of the SBD Ordinance are https://discover.pbcgov.org/HED/osbd/Pages/Documents.aspx applicable to this solicitation, and has precedence over the provisions of this solicitation in the event of a conflict.
Item 2 – Proposal Submission Documentation If any subcontractors/subconsultants are utilized in performing work under the contract, respondents must complete Schedule 1 and Schedule 2, listing the work to be performed by any subcontractor/subconsultant, including SBE subcontractors/subconsultants.
SBE respondents submitting as prime contractors or consultants (Primes) are advised that they must complete Schedule 1 and Schedule 2, listing the work to be performed by their own workforce.
Schedules 1 and 2 must be submitted with the bid or proposal prior to the published bid or proposal due date and time.
Schedule 1 – List of Proposed Contractor/Consultant and Subcontractor/Subconsultant Participation A completed Schedule 1 must be submitted by the Prime and list the names of all subcontractors/subconsultants intended to be used in performance of the contract, if awarded, including the total proposed percentage of SBE participation. This schedule must also be used if an SBE Prime is performing all or any portion of the contract with their own workforce.
When a minimum mandatory API goal is applied, an improperly executed Schedule 1 will not count toward the established goal and may result in a determination of non-responsiveness to the solicitation.
Schedule 2 – Letter of Intent A completed and executed Schedule 2 is a binding document between the Prime and subcontractor/subconsultant (any tier) and should be treated as such. Each Schedule 2 must be executed by the Prime and by all proposed subcontractor/subconsultant. If the Prime is an SBE, a Schedule 2 must be submitted to document work to be performed by its own workforce. All SBE(s) must specify, in detail, the type of work they will perform along with the dollar amount they will be compensated and/or percentage of work they will perform. If any subcontractor/subconsultant intends to subcontract any portion of their work, they are required to list the dollar amount and the name of the subcontractor/subconsultant on this Schedule. All named subcontractors/subconsultants on this Schedule must also complete and submit a separate Schedule 2. The Prime may count toward its SBE goal 2nd and 3rd tiered certified SBE(s); provided that the Prime submits a completed and executed Schedule 2 for each SBE.
A detailed scope of work may be attached with an executed Schedule 2.
In the event of a conflict between Schedules 1 and 2 when calculating SBE participation, the information provided on Schedule 2 takes precedence.
In the event of mathematical error(s), the unit price, if available, shall prevail and the proposer’s total offer shall be corrected accordingly. If the County’s issuance of an alternate or change order on a project results in changes in the scope of work to be performed by a subcontractor/subconsultant listed at the time of bid submission, the Prime must submit a completed and executed Schedule 2 that specifies the revised scope of work to be performed by the subcontractor/subconsultant, along with the modified price and/or percentage.
2.11 PALM BEACH COUNTY OFFICE OF THE INSPECTOR GENERAL AUDIT
REQUIREMENTS
Pursuant to Palm Beach County Code, Section 2-421 - 2-440, as amended, Palm Beach County’s Office of Inspector General is authorized to review past, present and proposed County contracts, transactions, accounts, and records. The Inspector General’s authority includes, but is not limited to, the power to audit, investigate, monitor, and inspect the activities of entities contracting with the County, or anyone acting on their behalf, in order to ensure compliance with contract requirements and to detect corruption and fraud.
Failure to cooperate with the Inspector General or interfering with or impeding any investigation shall be a violation of Palm Beach County Code, Section 2-421 – 2-440, and punished pursuant to Section 125.69, F.S., in the same manner as a second degree misdemeanor.
2.12 RULES; REGULATIONS; LICENSING REQUIREMENTS
The proposer shall comply with all laws, ordinances and regulations applicable to the services contemplated herein, to include those applicable to conflict of interest and collusion. Proposers are presumed to be familiar with all federal, state and local laws, ordinances, codes and regulations that may in any way affect the services offered, to include the Department of Labor Regulations (41 CFR, Part 60).
2.13 CRIMINAL HISTORY RECORDS CHECK
Pursuant to Palm Beach County Code Section 2-371 – 2-377, the Palm Beach County Criminal History Records Check Ordinance (“Ordinance”), the County will conduct fingerprint based criminal history record checks on all persons not employed by the County who repair, deliver, or provide goods or services for, to, or on behalf of the County.
A fingerprint based criminal history record check shall be conducted on all employees of contractors and subcontractors of contractors, including repair persons and delivery persons, who are unescorted when entering a facility determined to be either a critical facility ("Critical Facilities") or a criminal justice information facility ("CJI Facilities"), which are critical to the public safety and security of the County. County facilities that require this heightened level of security are identified in Resolution R2013-1470, R2015-0572 and R2024-0549, as may be amended. In October 2013, compliance with the requirements of the U.S. Federal Bureau of Investigation’s CJI Security Policy was added to the Ordinance, which includes a broad list of disqualifying offenses. The proposer is solely responsible for understanding the financial, schedule, implications, and/or staffing implications of this Ordinance. Further, the proposer acknowledges that its proposal price includes any and all direct or indirect costs associated with compliance of this Ordinance, except for the applicable FDLE/FBI fees that shall be paid by the County.
2.14 REVIEW OF PROPOSALS
Each proposal will be reviewed to determine if the proposal is responsive to the RFP.
Proposals deemed to be non-responsive will be rejected without being evaluated by the Selection Committee. A responsive proposal is one which has been signed, has been submitted by the specified submission time, and has provided the information required to be submitted with the proposal (as stated in Section 3). While poor formatting, poor documentation, and/or incomplete or unclear information may not be cause to reject a proposal without evaluation, such substandard submissions may adversely impact the evaluation of your proposal, especially information relating to establishing financial/business stability. Proposers who fail to comply with all of the required and/or desired elements of this RFP, do so at their own risk.
2.15 WAIVER OF MINOR IRREGULARITY
An irregularity in a proposer’s submitted proposal is deemed minor for purposes of correction when: (1) its waiver would not deprive the County of its assurance that the contract will be entered into, performed and guaranteed according to its specified requirements, and (2) the irregularity is of such a nature that its waiver would not adversely affect competitive proposals by placing a proposer in a position of advantage over other proposers or by otherwise undermining the necessary common standard of competition. Pricing errors are never considered a minor irregularity.
In situations where a proposal has incomplete, missing or unsigned required documents, which are deemed a minor irregularity, the Director of Procurement may allow the Proposer up to five (5) business days to correct said minor irregularity, per Section 2- 54(C)(6)(a)(2), Palm Beach County Code. The decision whether to waive a minor irregularity is within the sole discretion of the Director of Procurement.
2.16 EXCEPTIONS TO THE RFP
All exceptions taken must be specific, and the proposer must indicate clearly what alternative is being offered to allow the County a meaningful opportunity to evaluate the proposal. Proposers are cautioned that submitting an alternative proposal does not relieve the proposer from submitting the “Minimum Requirements” as stated in Section 3.
The County is under NO obligation to accept any proposed exceptions or alternatives.
2.17 SELECTION PROCESS
All proposals timely received will be reviewed first by the Procurement Department to determine if each proposer has submitted the required information and met all Proposal Requirements (as stated in Section 3). Those proposals fulfilling the Proposal
Requirements shall be referred to the Selection Committee for review and further consideration.
The Selection Committee will evaluate all responses to this RFP that meet the Proposal Requirements and are deemed responsive. The Selection Committee may evaluate all proposals based solely on the information submitted with the proposal. Accordingly, proposers are urged to ensure that their proposal contains all the necessary information for the Selection Committee to fairly and accurately evaluate each of the criteria listed below in Section 2.18. However, an oral presentation, additional written information, internal staff analysis, proposer presentations, outside consultants, and/or any other information may be required, at any time during the selection process, to help the Committee determine the final ranking of proposers. The Selection Committee may determine, as the result of additional information, that the impact of this information is significant and may be considered in the scoring and/or ranking, at the discretion of the Committee.
The Selection Committee shall meet in public session as necessary to score each proposal by reviewing each proposal against the evaluation criteria listed below, see Section 2.18. Upon completion of the Selection Committee’s review and discussion of all the responsive proposals submitted, each Selection Committee Member shall score each proposal and total the scores for each proposal. The proposals shall be assigned a ranking based upon the totals of each Selection Committee Member’s score for each proposal.
After the Selection Committee has developed an overall ranking for each proposer, the committee will then review, discuss, and declare the proposer ranked the highest as its “finalist” and make its recommendation for award of the contract.
2.18 EVALUATION CRITERIA
1. Experience / Qualifications Weight 30% ( 30 pts) Background / References (See Section 3.1)
2. Project Approach / Understanding Weight 25% ( 25 pts) of LMS Regulatory Systems & approach (See Section 3.2)
3. Key Personnel and Operations Weight 10% ( 10 pts) (See Section 3.3)
4. Price Submittal Weight 15% ( 15 pts) (See Section 3.6)
5. Small Business Enterprises Weight 15% ( 15 pts) (See Section 2.10 and Exhibit C “API”s)
6. Business Location / Local Preference Weight 5% ( 5 pts) (See Section 3.4)
2.19 AWARD OF CONTRACT
The award, if any, will be made to the responsive, responsible proposer whose proposal is considered to be the most advantageous to the County based on the Selection Committee’s opinion after review of every such proposal including, but not limited to, price.
Upon review and approval of the Selection Committee’s recommendation for award, the Procurement Department will post the award recommendation at the Procurement Department and on the Procurement Department website at www.pbcgov.com/purchasing for a period of five (5) business days for review by interested parties prior to final approval of the award. The apparent successful proposer will be notified of the recommendation for award by mail. The recommended awardee shall provide documentation that demonstrates that the individual(s) executing the Contract has the authority to do so and to legally bind the recommended awardee. A contract must be completed and executed by the successful proposer and the County and, when appropriate, by the Board of County Commissioners before it becomes valid and effective. If these conditions and contract negotiations, if applicable, are not met and/or completed within a reasonable timeframe as determined by the County, the County may elect to cancel the Recommended Award to that proposer and make the award recommendation to the next most advantageous proposer. This process may continue until such time as the County has determined to cancel the procurement in its entirety.
The official posting on the Procurement Department website shall prevail if a discrepancy exists between the referenced listings.
2.20 DISCLOSURE OF OWNERSHIP INTERESTS
Pursuant to a directive by the Board of County Commissioners, the Disclosure of Ownership Interest affidavit (DOIA, Appendix F) must be completed on behalf of any individual or business entity that seeks to do business with the County when applicable.
Disclosure does not apply to nonprofit corporations, government agencies, or to an individual’s or entity’s interest in any entity registered with the Federal Securities Exchange Commission or registered pursuant to Chapter 517, F.S., whose interest is for sale to the general public.
Upon request from the Procurement Department, the recommended awardee shall submit a completed DOIA (Appendix F) within a reasonable time, as requested. If the recommended awardee fails to submit a completed DOIA in a timely manner, the County, at its sole discretion, may elect to cancel the Recommended Award.
2.21 STANDARD CONTRACT PROVISIONS (ATTACHMENT 1)
The selected proposer will be required to execute a contract similar to the attached Sample Standard Contract (Attachment 1). If a proposer has comments related to any of the provisions in this RFP and/or the Sample Standard Contract, comments must be made, in writing, no later than the date specified in the RFP Timetable (see Section 1.6).
The Sample Standard Contract provisions (general and specific) will be incorporated into any contract resulting from this RFP. Should any selected proposer and the County be unable to consummate a written contract, the County may proceed to the next most advantageous proposal as determined by the Selection Committee or issue a new solicitation or cancel the procurement process in its entirety.
2.22 INSURANCE REQUIREMENTS
Prior to the effective date of the Contract, it shall be the responsibility of the successful proposer to provide evidence of the minimum amounts of insurance coverage specified in Attachment 1, Article 15, to Palm Beach County through the Contact Person set forth in Section 1.8, until otherwise notified by County.
The successful proposer shall, on a primary basis and at its sole expense, maintain in full force and effect, at all times during the life of this Contract, insurance coverages and limits (including endorsements) as described herein (see Attachment 1, Article 15). Failure to maintain the required insurance shall be considered default of the Contract. The requirements contained herein, as well as the County’s review or acceptance of insurance maintained by the successful proposer, are not intended to and shall not in any manner limit or qualify the liabilities and obligations assumed by the successful proposer under the Contract.
2.23 DRUG-FREE WORKPLACE CERTIFICATION
Proposers should submit, with their proposal, an executed Drug-Free Workplace Certification (Appendix E) indicating that the proposer has implemented a Drug-Free Workplace Program which meets the requirements of Section 287.087, F.S.
2.24 AUTHORIZED SIGNATURE
The authorized representative signature required on all offers and the Contract must be made by an officer of the company (if applicable).
2.25 PROHIBITION AGAINST CONSIDERING SOCIAL, POLITICAL OR
IDEOLOGICAL INTERESTS IN GOVERNMENT CONTRACTING - F.S.
287.05701.
Proposers are hereby notified of the provisions of section 287.05701, Florida Statutes, as amended, that the County will not request documentation of or consider a Proposer’s social, political, or ideological interests when determining if the Proposer is a responsible Proposer. Proposers are further notified that the County's governing body may not give preference to a Proposer based on the Proposer’s social, political, or ideological interests.
2.26 DISCLOSURE OF FOREIGN GIFTS AND CONTRACTS WITH FOREIGN
COUNTRIES OF CONCERN
Pursuant to F.S. 286.101, as may be amended, by entering into a Contract or performing any work in furtherance hereof, the Proposer certifies that it has disclosed any current or prior interest of, any contract with, or any grant or gift received from a foreign country of concern where such interest, contract, or grant or gift has a value of $50,000 or more and such interest existed at any time or such contract or grant or gift was received or in force at any time during the previous five (5) years.
SECTION 3
PROPOSAL REQUIREMENTS
PROPOSAL FORMAT AND CONTENT
Format
Proposer shall submit one (1) unbound original, Six (6) bound copies, and one (1) electronic copy in pdf (CD or flash drive) of the complete proposal. Proposals should be typed and submitted on 8 ½” x 11” size paper. Copies should be bound using a single method of fastening (e.g., stapled, binder, etc.). Proposals should include only brief and concise narrative. The enclosure of elaborate or unnecessary verbiage or promotional material is discouraged.
Table of Contents
Proposals should contain a Table of Contents. The Table of Contents outlines, in sequential order, all of the areas of the proposal and it allows for clarity and ease of review of the proposal.
Letter of Transmittal
Proposals should contain a Letter of Transmittal addressed to Lynn Clavette, Procurement Manager, and should, at a minimum, contain the following:
a. Identification of Proposer, including name, address and telephone number.
b. Proposed working relationship between proposer and subcontractors, if applicable.
c. Name, title, address, telephone/fax numbers and e-mail address of contact person during period of proposal evaluation.
d. Signed by a person authorized to bind proposer to the terms of the proposal.
Technical Proposal
Proposals shall contain all of the documents listed below, each fully completed, signed, and notarized as required. Failure of a proposer to provide the required information is considered sufficient cause to deem the proposal non-responsive.
The item(s) marked by an asterisk (*) should be a part of the proposal; however, if these items are omitted, the proposer must submit the item(s) upon request from the County within a time frame specified by the County (normally within two working days of request) or the proposal shall be deemed non-responsive. All other items must be submitted with the proposal or it shall be deemed non-responsive.
Notwithstanding these proposal requirements, the County reserves the right, at its sole discretion, to waive any minor irregularity relating to the proposal. Upon request, it shall be the responsibility of the proposer to address the determined minor irregularity within a time frame specified by the County (normally within two working days of request). Failure of a proposer to provide the required information within the specified time frame is considered sufficient cause to deem the proposal non-responsive.
Each of the following requirements should be addressed in separate sections of the proposal.
3.1 EXPERIENCE / QUALIFICATION / BACKGROUND / REFERENCES
INFORMATION
3.1.1 Each proposer shall submit a detailed statement outlining their experience, qualifications and background. This must include:
a. A minimum of 10 years of IT project management experience, with at least 5 years in SaaS and enterprise software deployments.
b. Demonstrated experience managing large-scale, public multi-departmental IT projects, preferably involving land management systems or related permitting, zoning, inspections, and code compliance functions.
c. Familiarity with Florida Building Code, ULDC, and other regulatory requirements.
d. A description of the proposer’s ability to lead integrated teams, manage vendor deliverables, and coordinate with public-sector stakeholders.
e. Strong ability to lead integrated teams and manage vendor deliverables.
*3.1.2 Each proposer shall provide a minimum of three (3) references demonstrating successful completion of projects similar in scope and complexity to the one described in this solicitation. Each reference must include:
Each reference should include the following:
a. Name of Client Company, contact names, addresses, e-mail address, and telephone/fax numbers, dollar amount of contracts and dates of service.
b. Scope of Work, types of services performed and number of full-time staff provided.
References must be from projects completed within the last ten (10) years and should highlight experience in public sector or government environments
3.1.3 Each proposer shall submit a detailed description of at least one (1) comparable project that is either ongoing or has been successfully completed. This project must demonstrate:
a. Similarity in scope to the County’s Land Management Software (LMS) implementation
b. End-to-end project management responsibilities including pre-implementation, project planning, execution, go-live, and post-go-live support
c. Coordination with multiple stakeholders and vendors
d. Experience with pre-implementation and managing software integrations and regulatory requirements
3.2 PROJECT APPROACH / UNDERSTANDING INFORMATION
The proposer shall provide a detailed narrative description of its approach and methodology for implementing a land management software including, but not limited to, the following:
3.2.1 Overview of the project tasks to be performed.
A breakdown of major project phases and deliverables, including:
a. Project initiation, including pre-implementation preparation and planning
b. Requirements gathering
c. Vendor coordination and management
d. System configuration and testing
e. Change management and training
f. Go-live and post-implementation support
3.2.2 County resources that will be required to conduct the tasks.
A description of the resources and support the Proposer will require from the County, such as:
a. Staff involvement (e.g., subject matter experts, department liaisons)
b. Access to systems, data, or facilities
c. Frequency of meetings and workshops
3.2.3 Timeline for performing the required services from start to completion.
A proposed timeline that includes:
• Estimated duration for each project phase
• Milestones and critical path activities
• Anticipated Go-Live date and post-Go-Live support period
• Total project timeline estimated not to exceed 36 months
3.3A KEY PERSONNEL AND OPERATIONS INFORMATION - FOR GROUP OR
FIRM PROPOSALS ONLY . If proposing as an INDIVIDUAL- disregard section 3.3A, but include 3.3B Requirements
The proposer shall provide the following information for all key personnel who will be assigned to this engagement:
3.3.A1 An Organizational Chart identifying the structure of firm.
A diagram or table identifying the structure of the firm and key personnel involved in the project.
3.3.A2 A list of the key personnel assigned to the project, along with a complete resume detailing
a. Education and certifications
b. Relevant work experience
c. Technical expertise and areas of responsibility
d. Past experience with projects of similar nature and scope
3.3.A3 A description of the specific roles and responsibilities of each staff member involved in the project, particularly:
a. Project Manager
b. Technical Leads
c. Change Management Lead (if applicable) 3.3.A4 A list of similar projects that each key staff member has participated in.
Include:
a. Project name and detailed description
b. Duration
c. Role played by the individual
d. Relevant outcomes or achievements
3.3B. KEY PERSONNEL AND OPERATIONS- PROPOSALS -
3. 3.B1- Complete Resume detailing the following:
a. Education and Certifications
1. Knowledge of land development regulations (i.e. Palm Beach
County’s Unified Land Development Code) the Florida Building
Code, other regulatory requirements, permitting, inspections, zoning, and code compliance processes.
2. Strong analytical, communication, and conflict resolution skills.
b. Relevant work experience, including project description, duration, achievements.
1. Minimum of 10 years in IT project management with 5 years in
SaaS and enterprise software deployments.
2. Demonstrated success managing large-scale, multi-departmental projects.
3. Proven ability to lead integrated teams and manage vendor deliverables.
c. Describe 3 comparable IT projects
d. Technical expertise and areas of responsibility
e. Past experience with projects of similar nature and scope with a minimum of 10 years in IT Project Management with 5 years in SaaS and enterprise software deployments
f. Three professional references. References must be from projects completed within the last ten (10) years and should highlight experience in public sector or government environments.
3.3.B2 INDIVIDUAL PROPOSERS ONLY. A list of similar projects in which the
INDIVIDUAL has participated.
Include:
g. Project name and detailed description
h. Duration
i. Role played by the individual
j. Relevant outcomes or achievements
3.4 BUSINESS LOCATION / LOCAL PREFERENCE
Pursuant to Section 2-80.47 of the Palm Beach County Local Preference Code, unless prohibited by federal, state or local law or where prohibited under the conditions of any grant, the location of a business shall be addressed through the evaluation criteria set forth in this solicitation.
Proposer shall submit at the time of proposal submission the attached “Certification of Business Location” (Appendix D) (the “Certification”) together with a valid Business Tax Receipt issued by the Palm Beach County Tax Collector, unless the proposer is exempt from the Business Tax Receipt requirement by law, which will be used to verify that the proposer had a permanent place of business prior to the issuance of this Notice of Solicitation/Request for Proposal. The Palm Beach County Business Tax Receipt and the Certification are the sole determinant of Business Location/Local Preference points. Errors in the completion of the
Certification or failure to submit the completed Certification will cause the proposer to not receive points for Business Location/Local Preference.
Provided a proposer does not qualify to receive an SBE preference, local proposers who submit the Certification, together with the required Business Tax Receipt at the time of proposal submission, shall receive five (5) points.
3.5 COMMERCIAL NON-DISCRIMINATION
As a condition of submitting a proposal to the County, the proposer agrees to comply with the County’s Commercial Non-discrimination Policy as described in Resolution R2025-0748, as may be amended. In accordance with Palm Beach County Code Section 2-80.24, proposer hereby certifies and agrees that the following information is correct: In preparing its response to this solicitation, the proposer has considered all proposals submitted from qualified, potential subcontractors and suppliers, and has not engaged in "discrimination" as defined in the County’s Commercial Nondiscrimination Policy as set forth in Resolution R2025-0748, as may be amended, to wit: discrimination in the solicitation, selection or commercial treatment of any subcontractor, vendor, supplier or commercial customer on the basis of race, color, national origin, religion, ancestry, sex, age, marital status, familial status, sexual orientation, disability, or genetic information, or on the basis of any otherwise unlawful use of characteristics regarding the vendor's, supplier's or commercial customer's employees or owners;
provided that nothing in this policy shall be construed to prohibit or limit otherwise lawful efforts to remedy the effects of discrimination that have occurred or are occurring in the County’s relevant marketplace of Palm Beach County. Without limiting the foregoing, "discrimination" also includes retaliating against any person or other entity for reporting any incident of "discrimination." Without limiting any other provision of the solicitation, it is understood and agreed that, if this certification is false, such false certification will constitute grounds for the County to reject the proposal submitted by the proposer for this Solicitation, and to terminate any contract awarded based on the response.
At the time of proposal submission, the proposer shall provide to the County a list of all instances within the immediate past four (4) years where there has been a final adjudicated determination in a legal or administrative proceeding in the State of Florida that the proposer discriminated against its subcontractors, vendors, suppliers or commercial customers, and a description of the status or resolution of that complaint, including any remedial action taken.
Indicate your agreement to the foregoing by signing the Price Proposal Page(s).
In accordance with Palm Beach County Code Section 2-80.24, this certification and agreement must be completed and submitted with the proposal for all solicitations.
Required Appendices
3.6 PRICE PROPOSAL INFORMATION
Proposers must submit a detailed pricing structure to include:
A. Hourly Rate Structure
• Provide the fully burdened hourly rate for the proposed IT Project Manager.
• Include all overhead, travel, administrative, and incidental costs.
B. Total Project Estimate
• Provide a total not-to-exceed cost estimate for the duration of the engagement (36 months).
The proposer shall submit the attached Price Proposal Page(s) (Appendix A) filled out and signed. The proposer shall indicate the amount of money to be paid by the County during the Contract term.
Offers will receive up to the maximum points listed in 2.18 above, based upon the reasonableness of the total price and competitiveness of this amount.
In order for the County to make payment, the Vendor’s Legal Name, Vendor’s Address and Vendor’s TIN/FEIN Number on the Contractor’s proposal and Contract must be exactly the same as it appears on the invoice and in the County’s Vendor Self Service (VSS) system.
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