RFP 25_16 Attachment D _ District Utilization.pdf

PDF 50 KB Posted

Attached to
RFP 25-16 Employee Assistance Program Services (Annual Contract)
Solicitation number
PE-62600-NONST-2025-000000069
Issued by
Chatham County, Georgia

About this file

This document is an attachment to a Request for Proposal (RFP) for the provision of Employee Assistance Program (EAP) services for a government district from 2021 to 2023. The attachment provides historical utilization statistics for the EAP services, including the number of inquiry/assessment calls, in-person sessions, telephone/video sessions, total EAP cases, average number of sessions, training hours, critical incident responses, and the number of referrals categorized by gender, relationship to the employee, and the type of counseling provided (e.g., substance abuse, psychological, financial, family issues).

The data shows a decline in total EAP cases from 617 in 2021 to 389 in 2022, but a projected increase to 455 in 2023. The number of in-person sessions also decreased from 512 in 2021 to 303 in 2022 and 340 in 2023, while the number of telephone/video sessions remained relatively stable. The data also indicates that the majority of EAP users are female employees, with the primary issues being stress, family issues, and grief/loss.

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Other files

File Type Posted
RFP 25_16 Solicitation Notification Letter.pdf PDF
RFP 25_16 Addendum 1.pdf PDF
RFP 25_16 Sample Contract.pdf PDF
RFP 25_16 Solicitation Document.pdf PDF

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Text version

RFP 25-16 - Attachment D District Utilization Statistics 2021 - 2023

2021 2022 2023

Inquiry/Assessment Calls to EAP 645 410 490

In-person EAP Sessions 512 303 340

Telephone/Video Sessions 105 86 115

Total EAP Cases 617 389 455

Average Number of Sessions 5 4 4

Training Hours 0 1 1

In-Person Training Hours 0 1 1

Critical Incident Responded 3 2 2

Number of Critical Incident Hours 5 3 3

Referral Employees Dependents Counseling Hours

Female 415 Self 511 479 138 745 Substance Abuse 29

Male 202 Supervisor 18 Psychological 53

Family 56 Financial 55

Other 32 Legal 12

Stress 186

Work Conflict 71

Family Issues 107

Grief/Loss 76

Anger 28

CISD 0

Totals 617 617 479 138 745 617

Referral Employees Dependents Counseling Hours

Female 258 Self 330 333 56 690 Substance Abuse 27

Male 131 Supervisor 11 Psychological 25

Family 29 Financial 13

Other 19 Legal 6

Stress 155

Work Conflict 16

Family Issues 77

Grief/Loss 24

Anger 45

CISD 1

Totals 389 389 333 56 690 389

Gender Primary Problem

RFP 25-16 - Attachment D District Utilization Statistics 2021 - 2023

Referral Employees Dependents Counseling Hours

Female 297 Self 363 318 137 810 Substance Abuse 29

Male 158 Supervisor 38 Psychological 79

Family 31 Financial 27

Other 23 Legal 15

Stress 112

Work Conflict 50

Family Issues 74

Grief/Loss 48

Anger 20

CISD 1

Totals 455 455 318 137 810 455

File details come from the government source that posted it. Updated .