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Michigan.gov/MiProcurement
BIDDER QUESTIONS & ANSWERS
RFP 240000001592
Providing safe and reliable transportation to open abuse/neglect foster care cases in K-12 and youth in foster care to remain in their school of origin in the counties of Wayne, Oakland, and Macomb.
| Q # |
| Document and Section |
| Page # |
| Bidder Question |
| Answer (to be completed by the State) |
| 1 |
| Sch A |
| 22 |
| What are the expectations for driver/vehicle availability and scheduling flexibility? Are providers required to offer guaranteed next-day fulfillment of all scheduled rides, even if a driver calls out sick? |
| Per Schedule A, 1 – Requirements, 4.a, Contractor is expected to provide a guaranteed ride within 24 hours for the next day if needed. |
| Are vendors required to provide live integrated telematics and GPS tracking for every ride? |
| Bidder’s proposal should provide what live integrated telematics they can provide. |
| 3 |
| Sch A |
| 22 |
| What are the State’s expectation relating to live visibility and direct lines of communication between all parties involved in a ride? |
| Per Schedule A, 1 –Requirements, 4.d-e, the user and Contractor should be able to get alerts for each step of a ride and view in real time so that any issues can be addressed proactively. |
Per Schedule A, 1 – Requirements, 3.d, The application will notify all registered used of any changes on a case-by-case basis.
| 4 |
| Sch A |
| 36-37 |
| How often will contractors be required to share safety and performance data with the State? What type of data will be required? |
| Schedule A, 5 – Project Management, 5.3 states all reporting requirements. |
| Will the State require vendors to publish safety and performance metrics on a regular basis? |
| No we would not expect performance metrics to be published publicly. |
| 6 |
| Sch A |
| 36-37 |
| What data and reporting requirements does the State have in place to monitor and evaluate vendor performance? Are there specific metrics or key performance indicators that bidders should be aware of? |
| Schedule A, 5 – Project Management, 5.3 states all reporting requirements. |
| 7 |
| Standard Contract Terms |
| 64 |
| Is subcontracting allowed? |
| Subcontracting will not be allowed. See updated RFP. |
| If yes, what process or procedures do you require to ensure that subcontractors meet all regulatory insurance requirements? |
| Subcontracting will not be allowed. |
| If yes, for vendors operating as transportation brokers, who is responsible for checking that vehicle and drivers meet expected standards outlined on this RFP? Is it the transportation broker or the subcontracted transportation provider? |
| Subcontracting will not be allowed. |
| If yes, does the State require contractors to maintain their own primary insurance in addition to those of their drivers? |
| Subcontracting will not be allowed. |
| If yes, will the State require real-time GPS oversight for each ride? |
| Subcontracting will not be allowed. |
| If yes, as public funding often prohibits offshore outsourcing, does the State require customer support and dispatch staff to be located in the United State? |
| Subcontracting will not be allowed. |
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