RFP 23-19 ATTACHMENT D

RFP 23-19 – ATTACHMENT D

District Print Shop Management Requirements Checklist Functional Checklist

Section Functional Area Type Yes No

1.1 Provide chargeback costs by department within

15 days of the end of the month.

Mandatory

1.2 Web based submission of print jobs for staff Mandatory

1.3 Capacity to print 160,000 impressions per 8-hour

workday.

Mandatory

1.4 Manage customer service interface, job output and

quality, contract workload, employee oversight

• WebPortal management & RSA System Administration

• Print Shop workload management

• Reporting

• Attend meetings and facilitate trainings

• Develop workflow processes for Print Shop

• Provide Marketing and Change Management lead

Mandatory

1.5 Provide options for 2nd and 3rd shift operators

for the print center top support 5x24 printing.

Preferred

1.6 Provide options for weekend printing as needed

to meet SLA.

Preferred

1.7 Continue supplying, maintaining and supporting

the district’s RSA software suite to include WebCRD, QDirect, and other required systems to support the print center portal.

Preferred

1.8 Monthly report submitted to each department

admin, or designee, detailing the printing volume and cost for each department employee.

Department is defined as the “department” field in Active Directory.

Mandatory

1.9 Provide reporting on job accounting, supplies, and printing metrics.

Mandatory

1.10 Provide a 3-day SLA, based on a monthly

average, that includes delivery to site. Failure to meet the SLA should include financial penalties.

Preferred

1.11 Maintain a list of all services provided with

pricing that is interfaced with the web portal to provide customers with accurate pricing during online submittal.

Mandatory

1.12 Offeror will maintain all software and hardware

associated with the print center to include the web portal and related systems.

Mandatory

RFP 23-19 – ATTACHMENT D

Technical Checklist Section Technical Area Type Yes No

2.1 SSO integration with Azure AD SAML Preferred

2.2 Cloud-based solution Optional

2.3 SSO integration with Active Directory Mandatory

2.4 System diagram showing how your proposed

system will function on our network.

Preferred

2.5 Each production printer must have the proven

ability to deliver over 4-million impressions per month

Preferred

2.6 Binding: Square edge Booklet Maker with Full-

Bleed Creasing that is both in-line & off-line

Preferred

2.7 Binding: Supports 120-page booklet capacity Mandatory

2.8 Binding: Saddle Stitching from 4.7” x 7.1” to

14.5” x 23.5”

Mandatory

2.9 Binding: Booklet maker meets or exceeds the

speed of the printers

Preferred

2.10 Color Printing: Ultra-HD image quality with 10-bit

technology resolution

Preferred

2.11 Color Printing: Minimum 2400 x 2400 print

resolution

Preferred

2.12 Color Printing: Ability to print up to 750,000 per

month

Preferred

2.13 Color Printing: Creates booklets from standard

sizes: 12” x 18” (SRA3), 11'' x 17'' (A3), 8.5'' x 14'' and 8.5''x 11'' (A4)

Mandatory

2.14 Color Printing: Custom sizes range from 3.9” x

5.7” up to 13.0 × 26'

Mandatory

2.15 Color Printing: Ability to print Virtually all stocks:

Coated, uncoated, envelopes, tabs, polyester/synthetic, textured, colored, banner, custom media and mixed-stock printing

Mandatory

2.16 B/W Printing: Supports printing on carbonless 2-, 3-, and 4-part media

Mandatory

2.17 Devices and software must be kept up to date to

reduce the risk of vulnerabilities

Mandatory

2.18 Annual Preventative Maintenance, such as

cleaning, will be done on an annual basis.

Preferred

2.19 Key performance indicators are available on a

live dashboard.

Preferred