RFP 23-012 Survey Services Addendum 2.pdf

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Attached to
Newport Echosounder
Solicitation number
S-63500-00006082
Issued by
Jackson County, Oregon

About this file

This is Addendum #2 to RFP 23-012 issued by the Salem Area Mass Transit District for survey services. The addendum provides clarifications and modifications to the original request for proposals, specifically addressing the delivery methods and device specifications for multiple survey types. The Employee Engagement Survey will be administered via QR code, email, and tablet, while the Customer Satisfaction Survey will be conducted through intercept methodology, the Community Value Survey through telephone, and the Rider Survey through tablet-based intercept. The addendum replaces and supplements previous questions and answers from Addendum #1, ensuring proposers have current specifications for survey execution across the identified four survey instruments. All other specifications and terms and conditions of the original RFP remain unchanged.

The addendum was issued on March 31, 2023, by Charleen McCurdy, Procurement & Contracts Analyst at the Salem Area Mass Transit District. No pricing information, set-asides, funding sources, or contract term details are specified in this addendum document. The modifications clarify survey delivery platforms and methodologies to assist proposers in understanding SAMTD's requirements for the comprehensive survey services initiative.

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RFP 23-012 Addendum #1

SALEM AREA MASS TRANSIT DISTRICT

REQUEST FOR PROPOSALS

RFP 23-012

SURVEY SERVICES

ADDENDUM #2

Salem Area Mass Transit District is providing information and making changes / additions / modifications / revisions as an Addendum to RFP 23-012.

The following changes, clarifications and SAMTD responses to questions posed to date are hereby provided to all proposers:

1. Question #5 in Addendum #1 is replaced in its entirety with the following:

Question: How are you hoping to execute the employee survey? Is it a survey you would like to send out or have the consultant release it?

Answer: The Employee Engagement Survey will be delivered via QR code, Email, and Tablet.

2. The following information supplements question #23 in Addendum #1

Question: Please share details like which survey to perform on which devices?

Like currently we have below 4 types of surveys, so do we need these 4 on Web / Tablets / Mobile all or we need specific surveys on specific devices?

1. Employee Engagement Survey

2. Customer Satisfaction Survey

3. Community Value Survey

4. Rider Survey – Tablet

5. Employee Engagement Survey – QR Code, Email, and Tablet

RFP 22-033 Addendum #1

Answer:

1. Employee Engagement Survey – Digital and Paper

2. Customer Satisfaction Survey - Intercept

3. Community Value Survey - Telephone

4. Rider Survey – Tablet - Intercept

5. Employee Engagement Survey – QR Code, Email, and Tablet

All other specifications and terms and conditions remain unchanged.

By: Charleen McCurdy, Procurement & Contracts Analyst

Salem Area Mass Transit District 555 Court Street NE, Suite 5230 Salem, Oregon 97301 March 31, 2023

File details come from the government source that posted it. Updated .