RFP 2024-71 Addendum #1 Q A.pdf

RFP 2024-71 ADDENDUM NO. 1 Page 1 of 7

FLORIDA DEPARTMENT OF EDUCATION

BUREAU OF CONTRACTS, GRANTS AND PROCUREMENT

MANAGEMENT SERVICES

325 West Gaines Street 344 Turlington Building

Tallahassee, Florida 32399-0400

Addendum #1

BID NO.: RFP 2024-71

Florida’s Workforce Education Initiative-GET THERE

March 12, 2024

This addendum is being issued to provide the Answers to Questions submitted timely by vendors during the Question and Answers period and the revised Attachment C.

Please be advised all questions are keyed as submitted.

1. Who is the incumbent vendor? Answer: There is not an incumbent vendor, this is a new procurement.

2. Will the proposed bidders by company name be posted and/or available on the website? Answer:

No

3. Do I need to fill out the registration form if I am looking to be a subcontractor? Answer: No

4. We noticed state and national advertising outreach considerations. As national advertising campaigns can be quite costly, could you kindly inform us of what the total allocated budget for this project is per year, so we know how to research appropriate media opportunities? Answer: The total allocated budget for this project per year will be determined based on the specific goals and objectives outlined in the contract.

5. Is there an existing website? If yes, what platform is it hosted on? If not, do we need to build one?

Answer: Yes, there is an existing website, and it is hosted on Wordpress.

6. How is success measured? Do you have specific deliverables already identified, such as the number of adult enrollments in education programs? And if so, are they broken out by type of educational program enrolled in? For example, how many students should be enrolled annually to qualify as a successful outcome? Does this vary by type of enrollment? Answer: Success can be measured through various metrics depending on the specific goals and objectives of the program or initiative. In this case, success can be evaluated based on key performance indicators (KPIs) such as impressions, clicks, and the overall effectiveness of the marketing efforts.

7. Do you currently have a database of potential students to market to? Do the educational institutions have lists of potential students? Answer: At present, our direct marketing efforts primarily focus on engaging educational institutions rather than directly targeting individual students, except in cases where paid advertising is utilized. However, we maintain a database of

RFP 2024-71 ADDENDUM NO. 1 Page 2 of 7 educational institutions with whom we collaborate to reach potential students indirectly through our marketing initiatives.

8. We did not see social media included in the list of deliverables but consider social media essential to reach the target demographics of this campaign. Is this something we can address in our proposal? Answer: Social media management will not be necessary. However, the creation of social media assets will be a portion of the scope.

9. Is the Department of Education currently working with an agency or contractor for communications, outreach, and public relations for Florida’s Workforce Education Initiative? Answer: This project has been newly initiated.

a. Is that agency eligible to respond to RFP 2024-71? N/A

b. Has the current agency/contractor met or exceeded objectives under the current Scope of Services? N/A

c. Have the Scope of Services and/or deliverables changed significantly? What is new or different? N/A

10. Section 6.2 describes Financial Consequences for failing to meet a “minimum level of service or performance.” Is that level of service an objective measure, i.e., deliverables produced within a specific timeframe, or subjective, i.e., contract manager review of content, messaging, etc.?

Answer: The determination of this level of service is objective.

11. The Scope of Services sets “increased public awareness” and “recruitment into career and technical education programs” as key objectives. Does the Department regularly conduct awareness surveys to set metrics and measure achievement? Answer: To measure achievement in these areas, the Department regularly gathers relevant data points on a yearly basis. These points serve as our metrics for assessing achievement. As for recruitment benchmarks, our current focus is on observing a continual rise in enrollment numbers.

12. What, if any, advertising/media buying activities has the Division been involved with prior related to this objective? What budgets and channels have supported this advertising prior? Is there a vision to see this prior activity being grown or curtailed going forward? Answer: In the past, the Division has engaged in various advertising and media buying activities related to this objective. The budget allocated for these activities has varied depending on the specific goals of each campaign.

Moving forward, there is a vision to continue growing in the advertising space. Leveraging insights and results from prior campaigns, we aim to strategically allocate resources and refine our advertising strategies to maximize effectiveness and reach.

13. Website

a. Does the Division own the WP Engine and Cloudflare accounts or does the incumbent

Contractor? If the latter, would the new Contractor need to set up new accounts in collaboration with the Division—to be owned by the Division? Answer: We do not own.

Yes, you would have to set up a new account if necessary.

b. Does the Division own the Fluent Forms account or does the incumbent Contractor? If the latter, would the new Contractor need to set up a new account in collaboration with the Division—to be owned by the Division? Answer: We do not own. Yes, you would have to set up a new account if necessary.

c. Does the Division own the User Way account or does the incumbent Contractor? If the latter, would the new Contractor need to set up a new account in collaboration with the

RFP 2024-71 ADDENDUM NO. 1 Page 3 of 7

Division—to be owned by the Division? Answer: We do not own. Yes, you would have to set up a new account if necessary.

14. Do you have specific, measurable goals as related to the services outlined in this RFP? Answer: At this stage, specific measurable goals related to the services outlined in this RFP have not been established. However, once we have conducted a thorough review of results and developed a comprehensive plan, we aim to set clear benchmarks and effectively track our progress towards achieving the desired outcomes outlined in the RFP.

15. Is there a total budget established for all deliverables included in the scope? Answer: The total allocated budget for this project per year will be determined based on the specific goals and objectives outlined in the contract.

16. Are there examples of past campaigns that are comparable to this RFP (not necessarily specific to the Get There initiative) available for review? Answer: This is a newly initiated project.

a. If so, what was the full budget including the media budget and hard costs breakdowns for those campaigns? N/A

17. Who are the key decision makers on deciding the agency that will be awarded the services in this RFP? Answer: The Florida Commissioner of Education

a. Could you provide the names and titles of these individuals? Answer: The Florida Commissioner of Education

18. Do you currently work with an agency or have you in the past? Answer: This is a newly initiated project.

a. If so, who is it and were you satisfied with their performance? Answer: N/A

b. If so, do they have the opportunity to respond to this RFP? Answer: N/A

19. Will there be a presentation portion of this RFP process? No

a. If so, how many agencies will be selected to present?

20. Outside of executing the scope of work, what does “success” look like when reviewing the overall objectives of this contract? Answer: At this stage, specific measurable goals related to the services outlined in this RFP have not been established. However, once we have conducted a thorough review of results and developed a comprehensive plan, we aim to set clear benchmarks and effectively track our progress towards achieving the desired outcomes outlined in the RFP.

21. What metrics are you currently tracking? Answer: Success is measured through various metrics depending on the specific goals and objectives of the program or initiative. In this case, success can be evaluated based on key performance indicators (KPIs) such as impressions, clicks, and the overall effectiveness of the marketing efforts.

22. Are you willing to share existing or past campaign performance for each initiative? Answer: This is a newly initiated project.

23. It mentions engaging people for adult education but does not mention the transcreation of messaging. Would this service be needed for some of the marketing materials? Answer: Yes

24. The RFP mentions this is part of an ongoing charter implementation. Is there a current contractor who can provide this service? Answer: There is no mention of an ongoing charter implementation in this RFP.

25.What is the proposed budget for this contract? If you are not able to share the proposed budget, please share the previous budget. Answer: The current proposed budget will be determined based on the goals and objectives set for the contract.

26.Can you please share the list of firms that have submitted questions? Answer: No

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27. What is motivating this RFP? Answer: This RFP is driven by the goal of enhancing overall awareness of career, technical, and adult education programs throughout the State, aiming to broaden access and participation in these vital educational opportunities.

a. Is the contract up for renewal, but the Department is otherwise satisfied with the incumbent agency’s services? Answer: See question one.

b. Or is the Department dissatisfied with the incumbent agency’s services and looking for something specific in its new agency partner? Answer: N/A c If the latter, what specifically would make a potential agency partner stand out? Answer: Key factors that would make a potential agency partner stand out include a demonstrated track record of successfully reaching target audiences, innovative strategies for increasing engagement, and a strong understanding of the unique needs and challenges within the education sector. Also, the ability to provide comprehensive services tailored to the initiative's goals and a commitment to delivering measurable results would be highly valued.

28.Who is the current incumbent agency or agencies and how long have they had the contract?

Answer: See question one.

29.The RFP notes that the Bureau of Contracts, Grants and Procurement Management Services staff will be evaluating the proposals. Can you please share the names and positions of those staff members? Answer: The department has not determined which staff persons will be assigned to perform the ministerial acts anticipated by the Request.

30.On page 14, section 6, the RFP indicates that the Request for Proposal (RFP) is to establish a performance-based contract to facilitate increased public awareness of, and recruitment into career and technical education programs, adult general education programs, and high school diploma preparatory programs. Can you please clarify what you mean by "performance-based" and how that will be measured and compensated? Answer: The measurement and compensation structure for this performance-based contract will involve establishing key performance indicators (KPIs) that align with the objectives outlined in the RFP. These KPIs may include metrics such as increased enrollment numbers, higher levels of public awareness as measured by surveys or outreach engagement, and improvements in the effectiveness of recruitment efforts.

31.The RFP indicates that the contract will be expected to deliver on-demand services, encompassing graphic design, outreach and recruitment, media engagement, video production, web/interactive development, printing, copywriting, collateral development, and the creation of ad hoc outreach plans and strategic communications. How often are these needed outside of the plan that is created? What are the typical expected turnaround times on these kinds of requests? Answer: The services outlined in the RFP encompass a wide range of essential components that will carry out the strategy. The frequency of these services needed outside of the initially created plan depends on the evolving strategy and specific goals determined. These assets are integral to implementing the strategy effectively, and their necessity arises in alignment with the evolving needs of the campaign. The frequency and turnaround time for these requests will be determined by the timeline and requirements of the overall tactics outlined in the strategy.

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32.What is the website provider for the Get There site? Does the Department utilize Wordpress or some other web development tool? Will the contracted agency have access to the site to perform updates and maintenance? Answer: Wordpress, yes.

33.Page 16, Deliverable 5 – Events and Partnerships. Who are your current partners? Answer: We collaborate with an array of organizations dedicated to amplifying our message regarding workforce education.

34.How many events are typically conducted per year? Where are they typically held? How often is the contracted agency’s team expected to provide on-the-ground, in-person event support? Answer: Our engagement in events varies annually, with participation in several conferences throughout the year.

The contracted agency’s team is expected to provide support that includes signage assistance and provision of other necessary print collateral items tailored to each event's requirements.

35. Are we providing strategic planning and consulting only or implementing the strategy along with the strategic planning and consulting? Answer: Strategic planning and implementation will be required.

36. These next set of questions comes from the deliverables #3:

a. Does a media plan need to be created and shared to include in proposal? o How extensive does this media plan need to be? Answer: While it is not required to create or share a media plan in the proposal, if you have previously achieved success with media events or pitching stories to the media, we encourage you to include those examples for consideration.

b. Will we be responsible for trafficking these assets to existing media partners of the project?

Answer: Yes

c. Can we have a list of existing media partners the department has and frequently uses for Print and Video? Answer: We partner with a variety of media partners and are chosen based on the specific narrative we aim to convey.

d. Should this list exist, are we required to use preferred media partners? If such a list exists, are we obligated to exclusively utilize preferred media partners? Answer: We would expect the agency to leverage both their own contacts and ours to ensure comprehensive outreach to the target population we aim to engage.

e. Do we need to provide execution content? Answer: You are not required to supply detailed plans or materials for carrying out a particular task or project. However, we would like to review examples of successful content created.

f. What defines success for Video/ Media advertising? Answer: Success for video/media advertising is defined by engaging content that resonates with a wide range of audiences and meets the key performance indicators (KPIs) set for the advertising plan. This includes metrics such as views, engagement rates, click-through rates, conversion rates, and overall impact on brand awareness and perception. By creating compelling and relevant content that captivates viewers and drives desired actions, advertisers can effectively measure the success of their video/media advertising campaigns.

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37. What does the department expect to see in Market? Answer: Compelling and relevant content that captivates viewers and drives desired actions.

38. Can we see a budget from the previous year on a project with this scope of work? Answer: The total allocated budget for this project per year will be determined based on the specific goals and objectives outlined in the contract.

ATTACHMENT C

STANDARD TERMS AND CONDITIONS

Form OGC-CM 04 Department Contract No. Attachment C, Page 1 of 5 Last revised 2/09/2024

I. Pursuant to S. 287.058(1), Florida Statutes (“F.S.”):

A. Bills for fees or other compensation for services or expenses shall be submitted in detail sufficient for a proper preaudit and postaudit thereof.

B. Travel expenses will be reimbursed only if expressly authorized by the terms of the Contract. Bills for any travel expenses shall be submitted in accordance with s. 112.061, F.S.

C. The Department may unilaterally cancel this Contract if the Contractor refuses to allow access by members of the public to all documents, papers, letters and materials made or received in conjunction with the Contract that are subject to Chapter 119, F.S., and are not exempt from public inspection by s 119.071, F.S., or by other provisions of general or special law.

D. The Deliverables specified in the Contract must be received and accepted in writing by the Department’s Contract Manager before Contractor is entitled to payment.

E. To complete this Contract, all services must be performed and/or goods received on or before the date(s) specified in the Contract.

F. If this Contract is expressly renewable, it may be renewed for a period that may not exceed three years or the term of the original contract, whichever is longer. The renewal price for the contracted service is set forth in the bid, proposal, reply. Cost for renewal shall not be changed. Renewals shall be contingent on satisfactory performance evaluations by the Department and subject to the availability of funds. Exceptional purchase contracts pursuant to s. 287.057(3)(a) and (c), F.S., may not be renewed.

II. In fulfilling its obligations under this Contract and Chapter 119, F.S., Contractor must comply with the requirements outlined in s. 119.0701, F.S. If Contractor fails to comply with a public records request pursuant to Chapter 119, F.S., the Department may take any action under this Contract necessary to ensure compliance with Florida’s public records laws, including, but not limited to, demanding compliance with a public records request, seeking indemnification from Contractor regarding an action brought to enforce a public records request sent to Contractor, or terminating the Contract. Pursuant to s. 119.0701, F.S., Contractor must:

A. Keep and maintain public records required by the Department to perform the service;

B. Upon request from the Department’s custodian of public records, provide the Department with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in chapter 119, F.S., or as otherwise provided by law;

C. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the Contract term and following completion of the Contract if the Contractor does not transfer the records to the Department; and

D. Upon completion of the Contract, transfer, at no cost, to the Department all public records in possession of the Contractor or keep and maintain public records required by the Department to perform the service. If the Contractor transfers all public records to the Department upon completion of the Contract, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the Contract, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the Department, upon request from the Department’s custodian of public records, in a format that is compatible with the information technology systems of the Department.

IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER

119, FLORIDA STATUTES, TO THE CONTRACTOR’S DUTY TO PROVIDE PUBLIC RECORDS

RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT

850-245-0735 & contractcustodian@fldoe.org, Florida Department of Education, Attn:

Contract Custodian 325 W. Gaines Street, Suite 344, Tallahassee, FL 32399-0400.

III. The Contractor shall prepare an invoice for the amount due and mail it to the Department of Education Comptroller after having delivered the products and services required under this Contract to the Contract Manager. The invoice shall set forth details sufficient for a proper pre-audit and post-audit including, where applicable, the products and services delivered and completion dates. Upon receipt of the invoice, the Department of Education Comptroller will request confirmation from the Contract Manager that the delivered products and services are satisfactory, and payment is due. If for any reason they are not satisfactory, payment will be withheld until the unsatisfactory condition or conditions are corrected. Upon receipt of the Contract Manager’s approval, the Department of Education Comptroller shall process each invoice in accordance with the provisions of s. 215.422, F.S.

A. Contractor agrees to submit invoice within thirty (30) days of the Department’s acceptance of deliverables. It is understood that should Contractor fail to submit invoice within thirty (30) days following the Department’s acceptance of the deliverables, the Department shall not be responsible for payment thereof under this contract or quantum meruit.

IV. Section 215.422, F.S., provides that agencies have five (5) working days to inspect and approve goods and services, unless bid specifications or the Contract specifies otherwise. With the exception of payments to health care providers for hospital, medical, or other health care services, if payment is not available within forty (40) days, measured from the latter of the date the invoice is received or the goods or services are received, inspected and approved, a separate interest penalty set by the Comptroller pursuant to s. 55.03, F.S., will be due and payable in addition to the invoice amount. To obtain the applicable interest rate, please contact the Department’s Fiscal s. at 850/245-0401 or Purchasing Office at 850/245-0483. Payments to health care providers for hospitals, medical, or other health care services, shall be made not more than thirty-five (35) days from the date of eligibility for payment is determined, and the daily interest rate is .02740 percent. Invoices returned to a vendor due to preparation errors will result in a payment delay. Invoice payment requirements do not start until a properly completed invoice is provided to the agency. A Vendor Ombudsman, whose duties include acting as an advocate for vendors who may be experiencing problems in obtaining timely payment(s) from a State Agency, may be contacted at 866/352-3776 or by calling the Chief Financial Officer’s Hotline, 800/342-2762.

mailto:contractcustodian@fldoe.org

Form OGC-CM 04 Department Contract No. Attachment C, Page 2 of 5

V. As used in this Contract, the term “Deliverable” refers to tangible “commodities”, as defined in s. 287.012(5), F.S., which the Contractor provides pursuant to the Contract and to reports or other tangible or documentary evidence which demonstrate that the Contractor has performed the services required by the Contract. The following provisions govern Deliverables, as applicable:

A. Each Deliverable must be physically delivered to the Department’s Contract Manager, or to a person designated by the Contact Manager. If delivery is made to a designee, the Contractor shall give written notice to the Contract Manager of the delivery. A Deliverable is not received until the Contract Manager has physical control of deliveries or has written notice that the designee has physical control.

B. In each case in which the approval of a Deliverable is dependent upon tests being conducted by the Department or Contractor, independently or jointly, the Department’s inspection and approval of the Deliverable shall not be subject to the five (5) day provision in s. 215.422, F.S., but shall be governed by the terms and conditions of the acceptance testing plan as stated in Attachment A, until approved in accordance with the plan.

C. In each case of a Deliverable of information technology, as defined at s. 287.012(14), F.S., unless specified otherwise in Attachment A, the acceptance testing plan is deemed to include as a minimum the reliable performance of the information technology in accordance with its design specifications in:

1. a test environment that simulates the production environment as much as is reasonably possible; and

2. the production environment for which it is intended for a period of time sufficient for the information technology to have experienced the major foreseeable exigencies of the production functions.

D. The Department’s inspection, including testing when applicable, shall determine whether or not the Deliverables appear to be in compliance with the

Contract. The Contractor shall be notified in writing of any apparent deficiency. The written notice shall detail the specific action required by the Contractor to correct the deficiency. The Contractor shall timely correct such deficiency and resubmit the deliverable for acceptance.

VI. The Contractor represents and agrees that information submitted in support of its requests for payment is the basis of payment and is true and accurate to the best of knowledge of the responsible signatory. A violation of this provision shall subject the violator to the provisions of s. 68.082, F.S., pertaining to false claims against the State, and/or s. 837.06, F.S., pertaining to false official statements.

VII. This paragraph applies if this Contract expires in a fiscal year subsequent to the fiscal year in which the Contract is entered. The State of Florida’s fiscal year comprises July 1 through June 30. The Department’s and State of Florida’s performance and obligation to pay under this Contract is contingent upon an annual appropriation by the Legislature.

VIII. Notwithstanding anything to the contrary contained in a State Term Contract, Contractor warrants that all commodities, as defined in s. 287.012, F.S., shall meet the specifications of the Contract and shall be merchantable and fit for the particular purposes intended by the Contract.

IX. The Contractor further warrants that as to each Deliverable produced pursuant to this Contract, Contractor’s production of the Deliverable, and the Department’s use of the Deliverable, will not infringe on the copyrights of any third party. This provision applies to each work of authorship in which copyrights subsist pursuant to 17 U.S.C. Sections 102-105 and to each exclusive right established in 17 U.S.C. Section 106. In furtherance of this provision the Contractor additionally warrants that:

A. As to each work of software or other “information technology”, as defined in s. 287.012(15), F.S., in which copyrights subsist, the Contractor has acquired the rights by conveyance or license to any third-party software or other information technology, which was used to produce the Deliverable;

B. As to each image and sound recording incorporated into a Deliverable, the Contractor has acquired the necessary rights, releases, and waivers from the person whose image or sound is included, or from the holder of the copyrights subsisting in the literary, musical, dramatic, pantomime, choreographic, pictorial, graphic, sculptural, motion pictures, audiovisual work or sound recording from which the included image or sound recording was taken.

X. The Contractor further warrants that the Contractor shall not disclose to any third party, without the express, prior, written approval of the Department, any personally identifiable information about any student. This applies to information which came from any record or report of a Florida public education institution or from any education record which is subject to the Family Educational Rights and Privacy Act, 20 U.S.C. Section 1232g. The terms “record a report” and “student” shall have the meanings prescribed in s. 1002.22(2)(c) and (d), F.S. The term “educational record” shall have the meaning prescribed in 20 U.S.C.

Section 1232g(a)(4).

XI. In the event that the Governor and Cabinet are required to impose a mandatory reserve on appropriations, the Department shall amend this Contract to place in reserve the amount determined by the Department of Education to be necessary because of the mandatory reserve. Such amendments may provide for adjustments in the Deliverable products and services as may be necessary.

XII. Intellectual property is subject to following additional provisions:

A. Anything by whatsoever designation it may be known, that is produced by, or developed in connection with, this Contract shall become the exclusive property of the of the State of Florida and may be copyrighted, patented, or otherwise restricted as provided by Florida or federal law. Neither the Contractor nor any individual employed under this Contract shall have any proprietary interest in the product.

B. With respect to each Deliverable that constitutes a work of authorship within the subject matter and scope of U.S. Copyright Law, 17 U.S.C. Sections 102-105, such work shall be a "work for hire" as defined in 17 U.S.C. Section 101 and all copyrights subsisting in such work for hire shall be owned exclusively by the Department pursuant to s. 1006.39, F.S., on behalf the State of Florida.

C. In the event it is determined as a matter of law that any such work is not a "work for hire", Contractor shall immediately assign to the Department all copyrights subsisting therein for the consideration set forth in the Contract and with no additional compensation.

D. The foregoing shall not apply to any preexisting software, or other work of authorship used by Contractor, to create a Deliverable but which exists as a work independently of the Deliverable, unless the preexisting software or work was developed by Contractor pursuant to a previous Contract with the Department or a purchase by the Department under a State Term Contract.

E. The Department shall have full and complete ownership of all software developed pursuant to the Contract including without limitation:

1. The written source code;

2. The source code files;

3. The executable code;

4. The executable code files;

5. The data dictionary;

6. The data flow diagram;

7. The work flow diagram;

Form OGC-CM 04 Department Contract No. Attachment C, Page 3 of 5

8. The entity relationship diagram; and

9. All other documentation needed to enable the Department to support, recreate, revise, repair, or otherwise make use of the software.

XIII. The Department reserves the right, at its option, to issue a change order to delete work tasks reducing the total Contract amount by up to 10%. An addition of work tasks within the scope of the Contract, an increase in the total Contract amount, or a decrease of more than 10% of the total Contract amount, shall be implemented only by a Contract amendment signed by both the Department and the Contractor.

XIV. Pursuant to s. 216.347, F.S., no funds awarded under this Contract may be used for the purpose of lobbying the Legislature, the judicial branch, or a State agency.

XV. The Contractor understands that s. 20.055, F.S., requires every contractor and subcontractor to cooperate with the Department’s Inspector General in any investigation, audit, inspection, review, or hearing; and the Contractor shall comply with this requirement. The Contractor shall grant access to all records pertaining to the Contract to the Department’s Inspector General, General Counsel and other agency representatives, the State Auditor General, the Office of Program Policy and Government Accountability, and the Chief Financial Officer.

XVI. The Contractor agrees to permit onsite visits by designated Department employees or agents to conduct audits to ensure compliance with Section 20.055, Florida Statutes. These audits may require Department access to records and data, computers and communications devices, and other materials whether owned or operated by the Contractor. Access may include, but is not limited to, user level and/or system level access to any computing or communications device; access to information (electronic, hardcopy, etc) that may be produced, transmitted or stored on the Contractor's equipment or premises; access to work areas; and access to interactively monitor and log traffic on the Contractor's networks.

XVII. The Contractor must carry general liability insurance, which shall include errors and omissions coverage. The amount of coverage shall be a minimum of $1,000,000 or the aggregate total of all contractual agreements between the Contractor and the agencies and political subdivisions of the State of Florida, whichever is greater. The Contractor shall add the Department as an additional insured on the general liability coverage. The insurance shall cover all of the Contractor’s operations under this Contract and shall be effective throughout the Term of this Contract, as well as any renewals or extensions thereto. It is not the intent of this Contract to limit the types of insurance otherwise required by this Contract or that the Contractor may desire to obtain or be required to obtain by law. The Contractor must submit a Certificate of Insurance indicating coverage for general liability purposes and additional insured coverage and shall maintain and pay for same throughout the Term of this Contract. A Certificate of Insurance indicating adequate coverage shall be submitted to the Department prior to the time the Contract is entered. Any and all insurance policies shall be through insurers qualified to do business in Florida.

XVIII. The Contractor agrees to provide the Department upon execution of this Contract with a performance bond or other security deposited with the Department in the total amount of the Contract or another amount if specified in the procurement specifications or Attachment A, guaranteeing that the Contractor will perform all work according to this Contract, within the time and price specified in the Contract. A performance bond shall be issued from a surety company, qualified to do business in Florida.

XIX. The Contractor may not assign or subcontract all or any portion of this Contract without the advance written consent of the Department.

XX. In all cases in which the Contractor, with the advance written consent of the Department, assigns or subcontracts, all or any portion of the Contract:

A. The Contractor shall monitor the subcontractor or assignee and establish controls to avoid or mitigate risks identified by the Department or the Contractor; and

B. The Contractor shall allow the Department to monitor subcontractor or assignee activity and compliance, and the Contractor shall require the subcontractor or assignee to promptly submit to the Department, at the Department’s request, complete and accurate documentation pertaining to the subcontract or the Contract.

XXI. The Contractor shall coordinate with and assist the Department’s Contract Manager in the performance of the latter’s responsibilities, which include without limitation:

A. Monitoring the activities of the Contractor;

B. Receiving and reviewing the reports of the Contractor to determine whether the objectives of the Contract are being accomplished;

C. Receiving and reviewing the invoices for payment of funds to assure that the requirements of the Contract have been met and that payment is appropriate;

D. Evaluating the process used by the Contractor to monitor the activities of any subcontractor or assignee; and E. Accessing, directly, the subcontractors and assignees, as the Contract Manager deems necessary.

XXII. This Contract may not be modified unless in writing signed by the Department and the Contractor.

XXIII. The Department and the Contractor waive application of the principle of contract construction that ambiguities are to be construed against a contract’s drafter, and agree that this Contract is their joint product.

XXIV. The Department and the Contractor acknowledge that they have had their respective attorneys review and approve this Contract or that they have had the opportunity to do so.

XXV. This Contract shall be governed by the laws of the State of Florida, and venue for purposes of any action brought to enforce or construe the Contract shall lie in Leon County, Florida.

XXVI. Failure of the Department to declare any default immediately upon the occurrence or knowledge thereof, or delay in taking any action in connection therewith, does not waive such default. The Department shall have the right to declare any such default at any time and take such action as might be lawful or authorized under the Contract, at law, or in equity. No Department waiver of any term, provision, condition or covenant of the Contract shall be deemed to imply or constitute a further Department waiver of any other term, provision, condition or covenant of the Contract, and no payment by the Department shall be deemed a waiver of any default under the Contract.

XXVII. Time is of the essence with regard to each and every obligation of the Contractor contained in the Contract. Each such obligation is deemed material, and a breach of any such obligation (including a breach resulting from the untimely performance thereof) shall constitute a material breach.

XXVIII. The Contractor shall indemnify and hold harmless the Department, its attorneys, agents and employees, from and against any and all third-party claims, suits, debts, damages, and causes of action, whatsoever, whether arising in law or in equity, arising out of or relating to Contractor performance or failure to perform under this Contract. The indemnification shall include reasonable attorney fees and costs incurred by the Department, its attorneys, agents and employees, in the defense of any such claim, suits or causes of action, as aforesaid.

Form OGC-CM 04 Department Contract No. Attachment C, Page 4 of 5

XXIX. This Contract may be cancelled by written agreement of the Department and the Contractor specifically referencing this Contract. Such agreement shall specify the remaining measures necessary to be taken by each party.

XXX. The Department reserves the right to cancel this contract without cause by giving the Contractor thirty (30) days written notice.

XXXI. Should Contractor fail to perform to Contract terms and conditions, Contractor shall be notified in writing, stating the nature of the failure to perform and providing a time certain (which shall be not less than ten (10) days following receipt of such notice) for correcting the failure. Such failure to perform shall otherwise be dealt within accordance with Rule 60A-1.006, F.A.C.

XXXII. A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a bid on a contract to provide any goods or services to a public entity, may not submit a bid on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to a public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in s.

287.017, F.S., for CATEGORY TWO for a period of thirty-six (36) months from the date of being placed on the convicted vendor list.

XXXIII. The employment of unauthorized aliens by any contractor is considered a violation of Section 274A(e) of the Immigration and Nationality Act. If the contractor knowingly employs unauthorized aliens, such violation shall be cause for unilateral cancellation of the contract. In addition, pursuant to State of Florida Executive Order No. 11-116, Contractor shall utilize the U.S. Department of Homeland Security’s E-Verify system to verify the employment of all new employees hired by the Contractor during the contract term. Also, Contractor shall include in related subcontracts a requirement that subcontractors performing work or providing services pursuant to the Contract utilize the E-Verify system to verify employment of all new employees hired by the subcontractor during the contract term.

XXXIV. Certification Regarding Debarment, Suspension, Ineligibility and Voluntary Exclusion – Lower Tier Covered Transactions A. The prospective lower tier participant certifies, by submission of this proposal, that neither it nor its principals is presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any Federal department or agency.

B. Where the prospective lower tier participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal. The Department may cancel this contract if an attached explanation is not acceptable to the Department or the Federal government.

XXXV. MyFloridaMarketPlace A. MyFloridaMarketplace Vendor Registration: Each Vendor doing business with the State of Florida for the sale of commodities or contractual services as defined in section 287.012, Florida Statutes, shall register in MyFloridaMarketPlace, in compliance with Rule 60A-1.033, Florida Administrative Code, unless exempt therefrom.

B. MyFloridaMarketPlace Transaction Fee: The State of Florida, through the Department of Management Services, has instituted MyFloridaMarketPlace, a statewide eProcurement system pursuant to section 287.057(24), Florida Statutes (F.S.). All payments issued by Agencies to registered vendors for purchases of Commodities or Contractual Services under Chapter 287, F.S., shall be assessed the Transaction Fee of one percent (1.0%) of the total amount of the payments received from the State or Eligible Users, as prescribed by Rule 60A-1.031, Florida Administrative Code (F.A.C.), or as may otherwise be established by law. Vendors shall pay the Transaction Fee and are subject to automatic deduction of the Transaction Fee, when automatic deduction becomes available. Vendors shall submit any monthly reports required pursuant to Rule 60A-1.031, F.A.C.

All such reports and payments are subject to audit. The Agency will have grounds for declaring the vendor in default if the vendor fails to comply with the payment of the Transaction Fee or reporting of payments, which may subject the vendor to being suspended from business with the State of Florida.

VENDORS DELINQUENT IN PAYING TRANSACTION FEES MAY BE EXCLUDED FROM CONDUCTING FUTURE BUSINESS WITH THE STATE..

XXXVI. The Contractor shall comply with all applicable Federal, State and County laws, ordinances, rules, and regulations applicable to the Contractor and applicable to its performance under this Contract.

XXXVII. Contractors, providers, and partners employed by the Department or acting on behalf of the Department shall comply with Florida Administrative Code (F.A.C.), and fully comply with all information technology security policies. Contractors, providers, and partners employed by the Department or acting on behalf of the Department shall also fully comply with 60GG-2 Information Technology Standards.

XXXVIII. If this Contract is for goods or services over $1,000,000, this Contract may be terminated at the option of the Department if the Contractor is found to have submitted a false certification as provided under subsection 287.135(5), F.S., been placed on the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List or been engaged in business operations in Cuba or Syria.

XXXIX. This Contract may be executed in multiple counterparts, each of which shall be deemed to be an original and all of which shall constitute one contract, notwithstanding that all parties are not signatories to the original or the same counterpart, or that signature pages from different counterparts are combined, and the signature of any party to any counterpart shall be deemed to be a signature too and may be appended to any other counterpart.

XL. In accordance with Executive Order 20-44, each contractor meeting the following criteria: 1) all entities named in statute with which the agency must form a sole source, public private agreement and 2) all entities that, through contract or other agreement with the State, annually receive 50% or more of their budget from the State or from a combination of State and Federal funds shall provide to the department an annual report in the format required by the department.

This report shall detail the total compensation for the entities’ executive leadership teams. Total compensation shall include salary, bonuses, cashed in leave, cash equivalents, severance pay, retirement benefits, deferred compensation, real-property gifts, and any other payout. In addition, the grantee shall submit with the annual report the most recent Return of Organization Exempt From Income Tax, Form 990, if applicable, or shall indicate that the contractor is not required to file such Form 990. Contracted entities must inform the Department of any changes in total executive compensation between the annual reports. All compensation reports must indicate what percent of compensation comes directly from the State or Federal allocations to the contracted entity. This report shall be submitted by March 1 of each year. Executive Order 20-44 may be obtained via this link, https://www.flgov.com/wp-content/uploads/orders/2020/EO_20-44.pdf

XLI. Unless otherwise specifically authorized herein, Contractor shall not convey anything of value, including but not limited to gifts, loans, rewards, favors or services, directly to any agent, employee or representative of the Department, and shall promptly notify the Department in the event that an agent, employee or representative of the Department attempts to solicit the same.

XLII. In accordance with section 287.138, F.S., beginning on or after the dates provided in section 287.138(4), F.S., a Governmental Entity may not accept a bid, proposal, or reply for a contract which would grant an entity access to an individual’s Personal Identifying Information unless the entity provides the https://www.flgov.com/wp-content/uploads/orders/2020/EO_20-44.pdf

Form OGC-CM 04 Department Contract No. Attachment C, Page 5 of 5

Governmental Entity with an attestation by the entity on Form PUR 1355, “Foreign Country of Concern Attestation Form.” (Attachment I) See also F.A.C. 60A-

1.020 Attestation Forms.

RFP 2024-71 ADDENDUM NO. 1 Page 7 of 7

Potential proposers have 72 hours from posting of addendum to protest the requirements of each addendum. Failure to file a protest within the time prescribed in Section 120.57(3), Florida Statutes, or failure to post the bond or other security required by law within the time allowed for filing a bond shall constitute a waiver of proceedings under Chapter 120, Florida Statutes.

YOUR PROPOSAL WILL NOT BE COMPLETE WITHOUT THIS PAGE

SIGNED AND INCLUDED!

Vendor Name – written:

Authorized Signature:

Authorized Signature - written:

Mailing Address:

City, State & Zip Code:

Telephone: Fax: E-Mail Address:

Attachment C - CM 04 FINAL 2.09.2024