RFP_10827_Attachment D.docx

ATTACHMENT D

PAST PERFORMANCE FOR RESIDENTIAL COMMITMENT PROGRAMS EVALUATION INSTRUCTIONS

PART I: Performance in the State of Florida Instructions: The Department will complete this section using data from the past two years preceding the date proposals are due. Data from the last two full fiscal years will be used for the Physical Interventions calculations. The Department may exclude any program or provider with less than six continuous months of collected data in the Juvenile Justice Information System (JJIS).

PART II: Critical Performance Indicators Instructions: The submission of the information and the attestation of its precision and accuracy is a mandatory requirement. It is imperative to read the footnotes to ensure correct responses. A full account of all contracts, regardless of where the contracted services are (or were) provided and as further described in question 1., is required. If in doubt about the need to include certain details, the rule of thumb is “include it.”

1. List each juvenile residential commitment contract the Respondent has, or has had, with a governmental entity, in the United States, within the two-year range1. The contract list shall include all juvenile residential commitment contracts held by the Respondent’s primary company and all juvenile residential commitment contracts held by the Respondent’s secondary company2.

The list is not to be constrained by the size of Table 1. Use additional pages as necessary to accommodate all the required information.

Contract List

Table 1 Contract List

2. The following questions relate to each contract on the contract list and as described in question #1. Answer each question with “Yes” or “No” and affirm with “Yes”, that each stated answer reflects consideration of each contract on the contract list.

Critical Performance Indicator Questions

a. Has a contracted program been closed, or a contract terminated related to safety, security, health, or service delivery issues?

b. Has a primary or secondary company’s eligibility to provide juvenile residential commitment services been suspended, revoked, not renewed, or otherwise lost for cause?5

Table 2 Critical Indicators

1 The two-year range begins two years previous to the posting date of this solicitation.

2 The Respondent is the primary company. A secondary company is one where one or more principals of the primary company have received compensation from this company.

3 In the absence of a contract number, an identifier recognizable by the contracting entity must be submitted. 4 In the absence of a program name, a description recognizable by the contracting entity must be submitted. 5 Cause is defined as breach, misfeasance, malfeasance, or other inappropriate action.

RFP #10827

Version: 19 Rev 11-01-23

3. Complete the attestation.

I, _ , hereby confirm that I have completed the list of all contracted residential commitment programs (question #1) and have answered the critical performance indicator questions and affirmation.

I have comprehensively listed the residential contracts as instructed and have answered the questions accurately and completely.

I attest that the above statement is true, complete, and valid.

Signature Date

PART III: Evaluation Questionnaire for Accreditation in the United States Instructions: The Respondent must submit all of the required documentation for each entity submitted for consideration for points in this section. Failure to submit all of the required documentation will result in zero (0) points being awarded for that particular entity. It is incumbent upon the Respondent to clearly articulate its responses. The Department will not conduct research to clarify the Respondent’s submission; however, the Department takes very seriously any information it receives that contradicts the Respondent’s submission and will require an explanation of the Respondent should that occur.

Questions:

1. Does the Respondent currently operate a residential commitment juvenile justice program (“accredited entity”) in the United States which is being offered as part of its solicitation response and is that accredited entity in good standing without restrictions by an accrediting organization listed in Table 3?

Enter either Yes, or No?

2. Information and documentation to be submitted:

a. Must provide the name of the prospective Respondent’s organization.

b. Must provide the name of the accredited entity.

c. If the accredited entity name is different than the name on the Respondent’s proposal, must provide documentation attesting that both entities are part of the same organizational structure. (If not applicable, just state “not applicable.”)

d. Must provide evidence the accreditation award for each accredited entity. The following are acceptable forms of documentation:

i. A complete copy of an official accreditation report; or

ii. A copy of the original accreditation certificate

e. Must provide documentation that establishes the accredited entity as a residential commitment juvenile justice program.

f. Must provide documentation that establishes the residential commitment juvenile justice program as an included component of its accreditation award.

g. Must provide documentation that establishes the accredited entity is physically located in the United States.

h. Must provide documentation that establishes that the Respondent operated the accredited entity when the accreditation certification was awarded.

i. Must provide documentation that establishes that the accreditation period is valid at least through the estimated start date of the contract that results from this solicitation.

Accrediting Organizations

1. American Correctional Association (ACA)

Accredits correctional agencies/facilities that hold at least one of the following: 1) pretrial or pre-sentence adults or juveniles; convicted adults or juveniles adjudicated delinquent; and/or adult or juvenile offenders sentenced to community supervision.

The accreditation certificate states the Facility (Organization Name) and does not list the programs within that facility. The accreditation certificate will identify the type of facility/program for which it is being accredited (i.e., Juvenile Correction Facility, Juvenile Community Residential Facility). There are some accreditation certificates that are awarded specifically to programs found within facilities. The only applicable example for the Department of a program that is eligible for individual program accreditation is Therapeutic Communities.

Defines a “program” as the plan or system through which a correction agency works to meet its goals; often this program requires a distinct physical setting such as a correction institution, community residential facility, group home or foster home. On the ACA Compliance Report, it states “Facility/Program.”

Evidence of Accreditation: Accreditation certificate.

2. Commission on Accreditation of Rehabilitation Facilities (CARF)

Accredits human service respondents and networks (respondent organizations) for their specific programs and services. The organization is provided a main accreditation certificate (organization’s name, which is the main physical site name) and it will list all programs/services accredited at all locations. When certificates are requested for additional physical sites, the certificates will list the organization’s name (the main physical site name), the additional physical site name, and the programs for that site location only.

Defines a “program” as a system of activities performed for the benefit of persons served, a subunit of the Customer Service categories.

Evidence of Accreditation: An official notification letter and an accreditation certificate.

3. Council on Accreditation (COA)

Accredits child- and family-service and behavioral healthcare organizations. Originally known as an accrediting body for family and children’s agencies, COA currently accredits 38 different service areas and over 60 types of programs. Among the service areas are substance abuse treatment, adult day care, services for the homeless, foster care, and inter-country adoption. Organizations are eligible for COA accreditation if they provide human services. An organization that does not provide human services, but where its consumers (communities, stakeholders, members, other organizations, or agencies) provide human services may also be eligible for accreditation.

COA accredits organizations and services, not specific programs. COA accreditation applies to the entire organization and the services that it provides. An organization’s accreditation includes all of its programs that fall under the service areas listed in the COA letter. COA does not separately accredit services provided in residential and non-residential settings, nor does it separately accredit services provided to adults or juveniles.

Defines a “program” as a system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.

Version: 19 Rev 11-01-23

Evidence of Accreditation: An email communication stating that the organization has achieved accreditation (sent within 7 days of the decision being made); a formal notification letter (sent within 2 weeks); a plaque; and a Final Accreditation Report (FAR), which provides a complete set of ratings for all applicable standards, as well as a list of the organization’s strengths and areas for improvement (45 days after receiving the formal notification letter).

4. Joint Commission (formerly JCAHO)

Evaluates and accredits healthcare organizations and programs.

An organization will receive an accreditation certificate with the organization’s name and the program or service that was accredited. The organization receives a stand-alone certificate for each of its individual programs/services that were accredited.

If you visit the Joint Commission’s “Quality Check” website, it will tell you: 1) if an organization is accredited or not, and for which programs/services; 2) detailed information about the individual program/service area that was accredited; and 3) list an organization’s physical site locations and the accredited programs/services areas per location.

Defines a “program” in terms of health care settings.

Evidence of Accreditation: An official accreditation report and an official accreditation decision.

Table 3 Accrediting Organizations