RFP 011_24 Network Infrastructure _ Addendum .pdf

ADDENDUM # 1

RFP 011-24 Network Infrastructure

Solicitation Released: October 27, 2023

Where any original item, term, or requirement is not specifically amended, voided or superseded by this addendum, it will remain in effect. This clarification is being provided to all known respondents.

1. Clayton County Public Schools (CCPS) has received questions pertaining to this RFP.

The questions and their resulting answers are attached hereto.

2. The Pre-Proposal Conference Agenda and Sign-in Sheet pertaining to this RFP is attached hereto as Exhibit 1.

3. CCPS has replaced the Schedule of Events to correct this RFP Submission Deadline Time from 12:00 p.m. to 3:00 p.m. The revised Schedule of Events is attached hereto as Exhibit 2.

4. CCPS has replaced Page 7 to correct the Submission Deadline Time from 12:00 p.m. to 3:00 p.m. The revised Page 7 is attached hereto as Exhibit 3.

Debra B. Brewer, Esq., CPPO Issue Date Director, Department of Purchasing

ACKNOWLEDGEMENT

This sheet must be completed, signed, and returned with any proposal to acknowledge receipt of this Addendum. Failure to do so may result in the rejection of any proposal submitted.

The above addendum is hereby acknowledged:

Signature

Title

Company Name

Date

11/28/2023 | 1:03:39 PM EST

Questions and Answers

QUESTION 1: How many users are on Office 365? What license do they have?

Provide a license count.

ANSWER 1a The question is not relevant to the RFP.

ANSWER 1b The question is not relevant to the RFP.

ANSWER 1c The question is not relevant to the RFP.

QUESTION 2: Are the licenses being purchased directly with Microsoft or through a Microsoft Partner?

ANSWER 2 The question is not relevant to the RFP.

QUESTION 3: Do you currently use Microsoft Teams and/pr Microsoft SharePoint?

ANSWER 3 The question is not relevant to the RFP.

QUESTIONS 4: Is there a software in place currently to manage endpoints remotely? If so, what product(s) are being used?

ANSWER 4 Refer to page 10 of the RFP.

QUESTION 5: How often are the devices and endpoints being updated? Monthly/quarterly/etc.

basis?

ANSWER 5 The question is not relevant to the RFP.

QUESTION 6: Do you have employees working remotely that use a company device?

ANSWER 6 The question is not relevant to the RFP.

QUESTION 7: Do you offer Bring Your Own Device (BYOD) to employees?

ANSWER 7 The question is not relevant to the RFP.

QUESTION 8: Is there a Mobile Device Management (MDM) solution deployed?

ANSWER 8 The question is not relevant to the RFP.

QUESTION 9: How many desktops/laptops/mobile devices are you supporting?

ANSWER: 9 The question is not relevant to the RFP.

QUESTION 10: Which version of Windows are the desktops/laptops running on?

ANSWER 10 The question is not relevant to the RFP.

QUESTION 11: Are user devices being backed up? If so, how often, and do you have retention policies in place?

ANSWER 11 The question is not relevant to the RFP.

QUESTION 12: Are the servers on-site or on the cloud? Hybrid?

ANSWER 12a The question is not relevant to the RFP.

ANSWER 12b The question is not relevant to the RFP.

QUESTION 13: If you have a cloud environment, is it Azure/AWS/other?

ANSWER 13 Refer to page 10 of the RFP.

QUESTION 14: Do you have any Windows Server 2012/2012R2? Any Linux Servers?

ANSWER 14 The question is not relevant to the RFP.

QUESTION 15: Is there a Disaster Recovery plan in place? What is the infrastructure at the failover location?

ANSWER 15 The question is not relevant to the RFP.

QUESTION 16: How many databases are you using? Please specify which ones.

ANSWER 16 The question is not relevant to the RFP.

QUESTION 17: What are some of the critical applications being used today? Any ERP applications?

ANSWER 17 The question is not relevant to the RFP.

QUESTION 18: Microsoft is sunsetting Windows 2012 servers in October. Is there a plan to upgrade/replace your current 2012 servers. Please provide details.

ANSWER 18 The question is not relevant to the RFP.

QUESTION 19: What is the network topology currently used, and how are these locations communicating to each other?

ANSWER 19 The question is not relevant to the RFP.

QUESTION 20: Is there a VPN in place for remote access? Is there a firewall?

ANSWER 20 The question is not relevant to the RFP.

QUESTION 21: What is the speed of the network connection to the internet?

ANSWER 21 The question is not relevant to the RFP.

QUESTION 22 Do you have a backup connection?

ANSWER 22 The question is not relevant to the RFP.

QUESTION 23: How many Routers, Switches, and Firewalls are in your network?

ANSWER 23 The question is not relevant to the RFP.

QUESTION 24: How many buildings/locations?

ANSWER 24 The question is not relevant to the RFP.

QUESTION 25: Is there a current vendor now supporting the County? If so, what is the monthly spend with them? How many hours are being utilized per month or year?

ANSWER 25 CCPS manages the network in-house and does not employ outside vendors.

QUESTION 26: Do you have any major projects in progress?

ANSWER 26 The question is not relevant to the RFP.

QUESTION 27: How big is your current IT department, if any?

ANSWER 27 The question is not relevant to the RFP.

QUESTION 28: Please provide the brand for the switches, network devices, laptops, desktops, and printers.

ANSWER 28a The brand of relevant equipment is stated on page 10 in this RFP.

ANSWER 28b The request for laptops, desktops and printers are not relevant to this RFP.

QUESTION 29: Do you have any cameras to support?

ANSWER CCPS has provided specifications for the number of ports that will be needed on the Cost Proposal Form.

QUESTION 30: Do you currently have a VOIP solution? Who is your VOIP provider? What is the of your desktop phones?

ANSWER 30 The question is not relevant to the RFP.

QUESTION 31: How many extensions/DID numbers?

ANSWER 31 The question is not relevant to the RFP.

QUESTION 32: Do you have ticketing system in place? Estimate of tickets per month/quarter?

ANSWER 32 The question is not relevant to the RFP.

QUESTION 33: Do you require someone to be on-site all the time?

ANSWER 33 No.

QUESTION 34: Is this a multi-vendor or single vendor award?

ANSWER 34 Refer to Section 4 on Page 11 of the RFP.

QUESTION 35: Is there Change Management system in place?

ANSWER 35 The question is not relevant to the RFP.

QUESTION 36: Is there an Information Technology Asset Management (ITAM) solution in place?

ANSWER 36 The question is not relevant to the RFP.

QUESTION 37: What applications are currently in use?

ANSWER 37 The question is not relevant to the RFP.

QUESTION 38: Would a subcontractor with HUBzone presence be sufficient instead of SLBE if the subcontractor is doing 50% of the work or more?

ANSWER 38 No

QUESTION 39: If you cannot meet the SLBE requirements, do you need to submit anything regarding SLBE, or just leave that component of the submission unanswered?

ANSWER 39a All Proponents must complete all of the SLBE forms. Failure to obtain the

SLBE Goal or demonstrate Good Faith Efforts may deem a Proponent non-responsive.

QUESTION 40: CCPS Statement #1: Describe ability to support a Switch LAN implementation at

CCPS and how receipt of all complaints would be acknowledged within 24 hours.

Does this refer to complaints that may occur at start of business after the switch replacement is completed or is this for ongoing support for the duration of the contract?

Furthermore, what determines a complaint is related to the switch replacement versus any other user complaint?

ANSWER 40a The complaints that may occur throughout the duration of switch replacement project.

ANSWER 40b A switch related complaint may be anything that deals with the installation and functionality of the switches being installed.

QUESTION 41 CCPS Statement #2: Technicians and System Maintenance teams must be able to arrive at Clayton County Public School’s Data Center located at 1380 Arnold Street, Jonesboro, GA 30236 within 60 minutes of a request.

Does this imply help-desk level support?

What categorization of requests will we be potentially responding to?

ANSWER 41a If on-site support is required, technicians and system maintenance teams should be able to arrive within 60 minutes of the request. Problems that can be addressed remotely should be solved remotely.

ANSWER 41b Anything that deals with the installation and functionality of the switches being installed.

QUESTION 42 CCPS Statement #3: Quantities stated in this document are approximate and final numbers may change with final request.

RFP submission deadline is January 2nd, 2024. When do we expect to get the final quantity number?

If the final quantity number changes after the award of the contract, will respondents be able to submit an addendum to the contract?

ANSWER 42a The quantities provided are our best estimates of what we believe will be required.

Changes in quantity, if any, should be minimal. After a vendor has been awarded, quantities will be finalized.

ANSWER 42b The estimated quantities proposed are expected to remain the same.

QUESTION 43 CCPS Statement #4: If other components are required for the requested equipment to be fully functional and are priced separately, Proponents are asked to add line items to their response.

RFP Submission deadline is January 2nd, 2024. When do we expect to get details on all other components?

ANSWER 43a No other details will be provided. This statement is asking the proponent to provide details and pricing for any additional equipment that may be unique and necessary to make their solution fully functional.

QUESTION 44 Did CCPS record the preproposal conference held on Monday, November 6? If yes, will you share a link to the recording?

ANSWER 44a CCPS did not record the pre-proposal conference.

QUESTION 45 Due to the complexity of the solution and being mindful of holiday office closures, will CCPS consider extending the response deadline to give vendors time to submit a thoroughly compliant response?

ANSWER 45a No.

EXHIBIT 1

RFP 011-24

NETWORK INFRASTRUCTURE

PRE-PROPOSAL CONFERENCE

Monday, November 6, 2023 at 10:30 A.M.

Join Zoom Meeting RFP 011-24 Network Infrastructure Pre-Proposal Conference

Meeting ID: 989 8232 9787

Passcode: 463605

One tap mobile +14703812552,98982329787# US (Atlanta)

Clayton County Public Schools

Purchasing Department 1098 Fifth Avenue

Jonesboro, GA 30236

Agenda

1. Opening Remarks Debra Brewer or Designee Director of Purchasing

Introduction of CCPS Staff Purpose of the Meeting Procurement Process Required Forms Submission of Written Questions

2. Overview and Scope of Work Robert Lacy Coordinator of Technical Services

3. Questions and Answers Robert Lacy

Debra Brewer

4. Conclusion and Adjournment Debra Brewer or Designee

Responses to this RFP will be received by Clayton County Public Schools (CCPS), Purchasing Department, 1098 Fifth Avenue, Jonesboro, Georgia, 30236 until 3:00 P.M., Eastern Standard Time (EST) on Tuesday, January 2, 2024.

All questions or inquiries pertaining to the project are due no later than 3:00 p.m. on Monday, November 13, 2023.

Submit questions to: purchasing@clayton.k12.ga.us . All replies will be made in writing via addendum to the CCPS https://www.google.com/url?q=https://clayton-k12-ga-us.zoom.us/j/98982329787?pwd%3Dd1QxempYdzRlQjVGNUIxQVZCWTNudz09&sa=D&source=calendar&ust=1699381497281552&usg=AOvVaw0bHFVhyTnUWz3tXwpkhSyq mailto:purchasing@clayton.k12.ga.us website. Oral responses are not authoritative. It shall be the responsibility of each Proponent to monitor the website and obtain a copy of any addendum issued for this RFP.

Clayton County Public Schools

1098 Fifth Avenue Jonesboro, GA 30236

Questions

Please print your question (s) below. Any question not answered today will be answered by addendum as stated below*

Name: ____________________________Title:_______________________________

Company/Firm:________________________________________________________

Email Address:________________________________________________________

*Attendees will be permitted to ask questions during the pre-proposal conference, however, any oral responses to questions are not authoritative and may not be relied upon for any matter. It shall be the responsibility of each Proponent to monitor the CCPS website and obtain a copy of any addendum issued for this RFP. Please do not contact the end user department for questions.

Name Title Company Name Contact

Information

Andy Sykes Director of Technical Services CCPS N/A

Robert Lacy Coordinator of Technical Services CCPS N/A

Ken Sehested System Engineer HPE Aruba Networking (770) 827-3075

Dan Van Dresser N/A HPE Aruba Networking N/A

Karen Allen President Allen & Allen Consulting, LLC (404) 312-8806

Errapratt N/A N/A N/A

Alex Jerrold N/A N/A N/A

Brennan N/A N/A N/A

V Verma N/A N/A N/A

Rose Tookes Purchasing Buyer CCPS

(770) 473-2700, Ext.

700303

EXHIBIT 2

RFP 011-24 NETWORK INFRASTRUCTURE

SCHEDULE OF EVENTS

PROPOSAL SUBMISSION FORM

This form must be completed in its entirety and signed by the authorized representative or official submitting the response. This completed and signed form must be returned with each response. Failure to do so may render a proposal non-responsive.

EVENT DATE OR DEADLINE

Eastern Standard Time (EST)

RFP Release October 27, 2023

Pre-Proposal Conference Zoom ID 989 8232 9787

November 6, 2023 @ 10:30 a.m.

Deadline for Submission of Questions Submit questions to:

purchasing@clayton.k12.ga.us

November 13, 2023 @ 3:00 p.m.

Answers posted by Addendum at:

Bonfire CCPS Bids, GPR CCPS Bids, and E-rate Productivity Center (EPC)

November 28, 2023 @ 3:00 p.m.

RFP Submission Deadline January 2, 2024 @ 12:00 p.m.

Proposal Opening

Zoom Meeting ID # 980 4393 5883

January 2, 2024 @ 3:00 p.m.

Oral Presentations/Interviews or Demonstrations, if necessary

January 3 - 26, 2024

Procurement Representative Rose Tookes

Company Name:

Mailing Address:

(Street, City, State, Zip Code)

Email Address:

Phone Number:

Fax Number:

Social Security or Tax ID#:

Name of Authorized Representative:

(printed or typed only)

Title of Authorized Representative:

Signature of Authorized Representative:

Date of Signature:

mailto:purchasing@clayton.k12.ga.us https://claytonk12ga.bonfirehub.com/ https://ssl.doas.state.ga.us/gpr/index?persisted=true

EXHIBIT 3

3. Submission Deadline: Sealed Responses to this RFP will be received by the CCPS Purchasing Department until 3:00 P.M., Eastern Standard Time (EST) on Tuesday, January 2, 2024. The proposal opening will be held via Zoom at: RFP 011- 24 Network Infrastructure Public Proposal Opening at 3:00 PM EST. Meeting ID: 980 4393 5883, Passcode: 911090. Attendance during the proposal opening is voluntary for Proponents responding to this RFP; however, Proponents are encouraged to attend.

3.1 Proponents must register in Bonfire as a vendor at:

https://claytonk12ga.bonfirehub.com/portal/?tab=login in order to submit a proposal prior to the submission deadline.

3.2 Proposals and all required forms must be fully completed, signed in ink and uploaded in Bonfire under the correct solicitation (RFP 011-24 Network Infrastructure).

3.3 CCPS will only accept online submissions for this RFP. Oral, telephonic, facsimile, emailed and mailed proposals will not be considered.

3.4 For any technical questions or difficulties, contact Bonfire Support at https://support.gobonfire.com/hc/en-us.

4. Late Responses: Late Responses received will not be considered.

5. Pre-Proposal Conference: A Non-Mandatory Pre-Proposal Conference has been scheduled for Monday, November 6, 2023 at 10:30 a.m., EST. The Pre-Proposal Conference will be held via Zoom at Meeting ID: 989 8232 9787, Passcode: 463605. During the Pre-Proposal Conference. During the Pre- Proposal Conference, the general requirements of the project will be discussed. Any questions raised by potential Proponents will be discussed. Verbal answers to questions during the Pre- Proposal Conference will not be authoritative. It should be emphasized, however, that nothing stated or discussed during the course of this conference call shall be considered to modify, alter or change the requirement of the solicitation documents, unless it shall be subsequently incorporated into an addendum to the solicitation documents.

6. Solicitation Questions: Any questions regarding this RFP should be submitted on or before Monday, November 13, 2023 at 3:00 p.m., EST. All questions must be submitted in writing to the Director of

Purchasing by email with the RFP name and number in the subject line to purchasing@clayton.k12.ga.us.

Questions received after the designated period may not be considered. Verbal responses are not authoritative. Answers to questions will be provided by addendum posted at Bonfire CCPS Bids, GPR

CCPS Bids and the E-rate Productivity Center (EPC) at https://forms.universalservice.org/portal/login no later than 3:00 p.m., EST on Tuesday, November 28, 2023. It is the responsibility of each Proponent to obtain a copy of any Addendum issued for this solicitation.

7. Prohibited Contacts: All Proponents and representatives of Proponents are strictly prohibited from contacting CCPS employees, CCPS Officials, Elected Officials or any third-party representatives of CCPS on any matter having to do with this RFP. All communications by any Proponent concerning this RFP must be made in writing https://clayton-k12-ga-us.zoom.us/j/98043935883?pwd=L0RqSm5MTDFqU1ZVY0VTbFVWelNHUT09 https://clayton-k12-ga-us.zoom.us/j/98043935883?pwd=L0RqSm5MTDFqU1ZVY0VTbFVWelNHUT09 https://claytonk12ga.bonfirehub.com/portal/?tab=login https://support.gobonfire.com/hc/en-us mailto:purchasing@clayton.k12.ga.us mailto:purchasing@clayton.k12.ga.us https://claytonk12ga.bonfirehub.com/ https://ssl.doas.state.ga.us/gpr/index?persisted=true https://ssl.doas.state.ga.us/gpr/index?persisted=true https://forms.universalservice.org/portal/login https://forms.universalservice.org/portal/login